Gebruiksaanwijzing /service van het product CE844A#BGJ van de fabrikant HP (Hewlett-Packard)
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L A SERJET PROFESSIONAL M1130/M1210 MFP SERIES Us er Guide.
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HP LaserJet Professional M1130/M1210 MFP S eries User Guide.
Copyright and License © 2011 Copyright Hewlett-Packard Developme nt Compan y, L.P. Reproduction, adaptation, o r translation without prior written permission is prohi bited, ex cept as all owed und er the copyright laws. The infor matio n cont aine d her ein i s subj ect to change without no tice.
Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: N otes provide important information to explain a concept or to complete a tas k. CAUTION: Cautions indicate procedures that you should follow to av oid losing data or damaging the product.
iv Conventions used in this guide ENWW.
Table of contents 1 Product basi cs ......... ............ ........ ............. ........ ............. ............. ........ ............. ........ .... ..... 1 Product compa rison ....... .......... ....... ........... ....... ........... ........
Remove software for Mac . ....... ......... ....... .......... ......... ....... .......... ....... ......... ....... ...... 30 Priority for print se ttings for M acintosh ... ............................ ............................... ......... 30 Change printer-driver setting s for Mac .
7 P rint ta sks .... ......... ...... ......... ......... ....... ......... ...... ......... ...... ......... ......... ...... .......... .... ..... . 59 Cancel a print job . ............ ........... ......... ............ ........ ............. .....
Scan file format ............................... ...................... .................................. ............. 101 Scanner re solution an d color ... .......................... ................. .......................... .......... 101 Scan quality .
Status .................. .............. ....................... .............. ..................... ................ ........ 160 Fax (M12 10 Serie s only) ............. ..................................... ..................................... 1 60 Shop fo r Suppl ies .
Change the jam rec overy s etting ... .................. ........... ................ ........... .................. 214 Solve paper-handling problems . .............. ........... ....... .......... ....... .......... .......... ....... .......... ...
Power c onsumption ................. .......................... .......................... ................ .......... 248 Toner consump tion ................... ............. .................. .............. .................. ............. . 249 Paper u se .
xii ENWW.
1 Product basics ● Product comparison ● Environmental features ● Prod uct feat ures ● Pro duc t vi ews ENWW 1.
Product compari son The product is av ailable in the following configurations. M1130 Se ries M1210 Series ● Prin ts letter -size page s at spe eds up to 19 p ages per minute (p pm) and A4-s ize pages at sp eeds up to 18 ppm. ● The input tr ay holds up to 150 sheets of print med ia or up to 10 envelopes.
Envi ronmental features Print multiple pages per shee t Save p aper b y printi ng two or mo re pages of a d ocument side-by -side on one sheet of paper. Access this feature throug h the printer dri ver. Recyc ling Reduc e waste by using re cycled pa per.
Product features Print ● Prin ts letter -size pages at speed s u p to 19 ppm and A4-s ize page s at spee ds up to 18 ppm. ● Prints at 400x2 dots per inch (d pi) with FastRes 600 (default ). Supports FastRes 1200 for high-quality printi ng of text and graphi cs.
Ec onomi cal pr intin g ● N-u p printin g (print ing mor e than on e page on a shee t) and the ma nual tw o sided printi ng feature s save paper. ● Eco noMode pr inter dr iver feature saves ton er. Archive printing Archiv e printing feature for printing pa ges that you plan to store for a long time.
Product views Front vi ew M1130 S eries 6 3 5 4 1 2 7 8 1 Scanner lid 2 Scanner as sembly 3 Output bin with extension for long paper 4 Print -cartri dge door lift-tab 5I n p u t t r a y 6 Short media .
M1210 S eries 8 5 7 10 6 1 2 3 4 9 1 Doc ument feed er 2 Docum ent fe eder o utput b in 3 Scanner lid 4 Scanner as sembly 5 Output bin with extension for long paper 6 Print -cartri dge door lift-tab 7.
Back view M1130 S eries 1 2 3 1 Slot for a cable-ty pe securi ty lock 2H i - S p e e d U S B 2 . 0 p o r t 3 Po wer co nnect ion 8 Chapter 1 Product basics ENWW.
M1210 S eries 1 2 3 5 4 1 Slot for a cable-ty pe securi ty lock 2 RJ-45 network p ort 3H i - S p e e d U S B 2 . 0 p o r t 4 RJ-11 fax por ts 5 Po wer co nnect ion ENWW Product views 9.
Serial number and model number location The serial number and product model number label is at the back of the product. 10 Chapter 1 Product basi cs ENWW.
Control-panel la yout M1130 S eries 2 3 4 5 6 1 7 8 9 10 11 1 LED displa y screen : Di splay s the n umber of co pies, the lev el of d arkne ss for copies , and t he per centag e of co py- size red ucti on or enlarge ment. It also shows er ror code s that al ert you of proble ms that req uire att ention.
M1210 S eries 4 5 6 1 2 8 3 13 12 11 9 15 7 14 10 1 Toner-level status light : Indicates the level of toner in the print cartridge is low. 2 Attention light : Indicates a problem with the pro duct. View the LCD display for a message. 3 Ready ligh t : Ind icates the produ ct is read y or is proce ssing a job.
2 Control panel menus (M1210 Series only) ● Control-panel menus ENWW 13.
Control-pan el menus These menus are available from the control-panel main menu: ● Use the Phone Book menu to open the list of entries in the fax phone book. ● Use the Fax Job status menu to displa y a list of all faxe s that are wa iting to be sent, or have been received but are waiting to be printed, forwarded, or uploaded to the computer.
Table 2-3 Fax fu nction s menu ( contin ued) Menu item Description Stop Recv to PC Disab les the Re cei ve t o PC setting that allows a computer to upload all cur rent faxes that have not been pri nted and all fut ure faxes re ceived by the pr oduct. Reprint la st Reprints the faxes that are stored in the product memory.
Table 2-5 Repo rts menu (conti nued) Menu Item Sub-menu item Sub-menu item Description Fax Re ports Fax Con firm ation Neve r Send fax only Receive f ax Ever y fax Sets whether o r not the pro duct prints a confirmation repo rt afte r a succe ssful s endin g or recei ving job.
Table 2-6 Fax setup me nu (continued) Menu Item Sub -menu item Sub-menu item Description Fax Send setup Def. Resolution Fine Superfine Photo Standard Sets the resolu tion for sent docu ments. H igher reso lution image s have more do ts per in ch (dpi ), so they show mo re detail.
Table 2-6 Fax setup me nu (continued) Menu Item Sub -menu item Sub-menu item Description Rings to answe r Sets the number of rings that must occur before the fax mode m answers.
Table 2-6 Fax setup me nu (continued) Menu Item Sub -menu item Sub-menu item Description Private r eceive On Off Print faxes Setting the Private receive f eature to On requires you t o set a pass word. After the password is set, the following optio ns are set: ● The Private receive feature is turned on.
Table 2-7 System setup menu (c ontinued) Menu Item Sub -menu item Sub-menu item Description Volume settings Alarm volume Soft Medi um Loud Off Sets the vo lume levels for the pr oduct. Ring volu me Key-pr ess volume Phoneline volume Time/D ate (Setti ngs for time format, curr ent time, date fo rmat, and current date.
Table 2-9 Network config. men u Menu item Sub-menu item Description TCP/IP Config Automatic Manual Selec t the Automatic option to automat ically configure all the T CP/IP settings. Selec t the Ma nual option to manu ally configure the IP addr ess, subne t ma sk, and d efault gateway .
22 Chapter 2 Control panel menus (M12 10 Series only) ENWW.
3 Software for Windows ● Supported operating systems for Windows ● Pri nte r driv er ● Priority for print settings ● Change printer-driver settings for Windows ● Remove software fo r Windows.
Supported operating systems for Windows The product supports the following Windows operating systems: Full software installation ● Wind ows XP ● Window s Vista (32 -bit and 64- bit) ● Windows 7 .
Change pri nter-driv er settings for Windows Change the settings for all pri nt jobs until the software program is closed 1. On th e File menu in the software program, click Print . 2. Select the driver, and then click Proper ties or Preferences . The st eps can vary; th is proc edure is mos t comm on.
Windows Vista 1. Clic k Start , Control Panel , and then Programs and Features . 2. Find and select the product from the list. 3. Select the Uninstall/Change option.
Supported utili ties for Windows HP Toolbox software HP Toolbox is a software program that you c an use for the following tasks: ● Check the product status. ● Configure the product settings. ● Configure pop-up-alert messages. ● View troubleshooting information.
28 Chapter 3 Softw are for Windows ENWW.
4 Use the product with Mac ● Software for Mac ● Print with Mac ● Fax with Ma c (M1210 Serie s only) ● Scan wi th Mac ENWW 29.
Software for Ma c Supported operating systems for Macintosh The product supports the following Macintosh operating systems: ● Mac OS X V10.3.9, V10.4, V10.5, and later NOTE: F or Mac OS X V10. 4 and late r, PPC and In tel® Core™ Processor Macs are s upported.
Change printer-driver settings f or Mac Change the settings for all print jobs until t he software program is closed Change the default settings for all print jobs Chang e the pro duct co nfig urati on settings 1. On the File menu, click t he Print button.
Print with Mac Create and use prin ting presets with Mac Use printing presets to save the cu rre nt printer driver settings for reuse . Create a printing pr eset 1. On th e File menu, click the Print option. 2. Select the driver. 3. Select the print settings that you want to save for reuse.
Print a cover page with Mac 1. On th e File menu, click the Print option. 2. Select the driver. 3. Open the Cover Page menu, and then select where to print the cover page. Click either the Before Document button or the After Document button. 4. In th e Cover Page Type menu, select the me ssage that you wa nt to print on the cover page.
Print on both sides (duplex) with Mac Print on both sides manually 1. Load paper face-up in the input tray. 2. On th e File menu, click Print . 3. Mac OS X v10.4 : In the Layo ut drop-down list, select the Long-edged binding item or the Short-edged binding item.
5. Retrieve the printed st ack from the output bin, an d, maintaining the paper orientation, place it with the printed-side facing down in the input tray.
Fax with Mac (M1210 Series only) 1. In the software program, on the File menu, select Print . 2. Clic k PDF , a nd the n sele ct Fax PDF . 3. Enter a fax number in the To field. 4. To include a fax cover page, select Us e Co ver Page , and then enter the cover page subject and message (optional).
Scan with Mac Use the HP Director softw are to scan images to a Mac computer. Use page-b y-page scanning 1. Load the original that is to be scanned face- down in the document feeder. 2. Click the HP Direct or icon in the doc k. 3. Click the HP Director, and then c lick Scan to open the HP dialog box.
38 Chapter 4 Use the product w ith Mac ENWW.
5 Connect the pr oduct ● Supported network operating systems ● Connect with USB ● Connect to a network (M1210 Series only) ENWW 39.
Supported network ope rating systems NOTE: Only the M1210 Series seri es supports net work functions . The following operating systems support network printing: ● Windows 7 ● Windows Vista (Starte.
Connect with USB This product supports a USB 2.0 connection. Y ou mu st use an A-to-B type USB cable that is no longer than 2 meters ( 6.56 feet). CD installation 1. Insert the software installation CD into the computer CD drive. NOTE: Do not connect the USB cable until prompted.
Connect to a network (M1210 Series only) Sup port ed ne twork protoc ols To connect a networking-equipped product to your ne twork, you need a network that uses the following protocol.
CD installation on a wired network NOTE: Whe n you us e the CD to install the softw are, yo u can select the Easy Install (recommended) or the Advanced Ins tall (you are prompted t o accept or make changes to defaults) installation type. 1. Insert the software installation CD into the computer CD drive.
Link speeds and duplex settings NOTE: In this section duplex refers to bi-dir ectional communication, not two-sided printing. Use the Netw orking tab in the embedded Web server to set the link speed if necessary. Incorrect changes to the link speed setting might prevent the product from communicating with other network devices.
6 Paper and print media ● Understand paper us e ● Change the printer driver to match the paper type and size ● Supported paper sizes ● Supported paper types ● Load paper trays ● Conf igur .
Understand p aper use This product supports a variety of paper and other pr int med ia in accordance with the guidelines in this user guide. Paper or print media that does not m eet these guidelines might cause poor print quality, increased jams, and premature wear on the product.
Med ia type Do Do no t Transp arencies ● Use only tr ansparencies that are approv ed for u se in la ser print ers. ● Place transparen cies on a flat surfac e after removing them from the product. ● Do not use transparent print media not ap prove d for lase r printers .
Change the prin ter driver to match the pap er type and si ze Change the paper size and type (Windows) 1. On th e File menu in the software program, click Print . 2. Select the product, and then c lick the Properties or Pr efere nces button. 3. Clic k the Paper/Quality tab.
Supported pap er sizes This product supports v arious paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appr opriate paper size and type in your print driver befo re pri nti ng. Table 6-1 Supported paper and print media si zes Size Dimensions Input tr ay Document feeder Letter 21 6 x 279 mm (8.
Supported pap er types For a complete list of specific HP-brand paper that this produ ct supports, go to www.hp.co m/ support/ ljm1130s eries or www.hp.
Load paper trays Load the input tray NOTE: When you a dd new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. Do not fan th e media. This reduces jams by preventing multiple sheets of media from feeding through the product at one time.
Tray adj ustment for short medi a To print on media shorter than 185 mm (7.28 in), use the short media extender to adjust your input tray. 1. Remove the short media extender tool from the storage slot on the left side of the media input area . 2. Attach the tool to the front media guide.
3. Insert the pape r into the product, and adjust the side me dia guides so they are snug against the paper. 4. Push the paper into the product until it stops, and then s lide the front media guide s o the tool supports the pa per.
Load the document f eeder (M1210 Series only) NOTE: When you a dd new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. Do not fan th e media. This reduces jams by preventing multiple sheets of media from feeding through the product at one time.
Tray a nd bin capa city Tray o r bin Paper type Spec ificat ions Quan tity Input tray Paper Range: 60 g/m 2 (16 lb) bond to 163 g/ m 2 (43 lb) b ond 150 sheets of 60 g/m 2 (16 lb) bond Envelope s 60 g/m 2 (16 lb) bond to 90 g/ m 2 (24 lb) b ond Up to 10 e nvelop es Transparencies Minimum 0.
Configure trays Change the defaul t paper-size setting (M1130 Series) 1. Use the printer driver to change the default setti ngs. Follow the appropriate procedure, depending on the operating system you are using. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) a.
Change the defaul t paper-size setting (M1210 Series) 1. Press the Setup button. 2. Use the arrow buttons to select the System setup menu, and then press the OK button. 3. Use the arrow buttons to select the Paper setup me nu, and t hen p ress th e OK bu tto n.
58 Chapter 6 Paper and print media ENWW.
7 Print tasks ● Cancel a print job ● Print with Windows ENWW 59.
Cancel a prin t job 1. If the print job is cu rrently printing, cancel it by pressing the Cancel button on the product control panel. NOTE: Pressi ng the Cancel button clears the job that the product is currently processing.
Print with Windows Open the printer driver with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer ence s button. Get help for any printing option wi th Windows 1. Click the Help button to open the online Help.
Change the number of prin t copies with Windows 1. On th e File menu in the software program, click Print . 2. Select the product, and then c lick the Properties or Pr efere nces button. 3. Clic k the Advanced tab. 4. In th e Copies area, use the arrow buttons to adjust the number of copies.
Save custom print settings for reuse wi th Windows Use a prin tin g quick se t 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer ence s button.
Create a custom printing quick set 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer ence s button.
3. Select the print options for the new quick s et. 4. Type a name for the new quick s et, and click the Save button. Improv e print qualit y with Wind ows Select a page size 1. On th e File menu in the software program, click Print . 2. Select the product, and then c lick the Properties or Pr efere nces button.
4. Clic k the Custom bu t to n. The Custom Paper Size dialog box opens. 5. Type a name for the custom size, spec ify the dimensions, and then click the Save butto n. 6. Clic k the Close button, and then click the OK bu tton. Select a pa per type 1. On th e File menu in the software program, click Print .
2. Select the product, and then click the Properties or Pr efer ence s button. 3. Click the Paper/Quality tab. 4. From the Ty pe is drop- down lis t, se lect the type of paper you are using, and click the OK button.
Print on speci al paper, labels, or transpa rencies with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer ence s button.
3. Click the Paper/Quality tab. 4. From the Ty pe is drop- down lis t, se lect the type of paper you are using, and click the OK button. Print the first or last page on dif ferent paper with Windows 1. On the File menu in the software program, click Print .
2. Select the product, and then click the Properties or Pr efer ence s button. 3. Click the Paper/Quality tab. 4. Click the Use Dif ferent Paper/Covers check box, and then select the necessary settings for the front cover, other pages, and bac k cov er.
Scale a document to f it page size 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer ence s button.
3. Click the Effects tab. 4. Select the Print Document On option, and then sele ct a size from the dr op- dow n li st. Add a w atermark t o a document wi th Windows 1. On th e File menu in the software program, click Print . 2. Select the product, and then c lick the Properties or Pr efere nces button.
Print on both sides (duplex) with Windows Manually pr int on both si des (duplex) wi th Windows 1. Load paper fac e-up in the input tray. 2. On the File menu in the software program, click Print . 3. Select the product, and then click the Properties or Pr efer ence s button.
4. Click the Fi nis hin g tab. 5. Select the Print on both sides (manually) check box. Click the OK b utton to print the first side of the job. 6. Retrieve the printed stack from the output bin, and, maintaining the paper orientation, place it with the p rinted-side facing down in the input tray.
Create a booklet with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Pr efer ence s button.
4. Click the Print on both side s (manually) check box. 5. In the Booklet Printing drop-down list, select a bind in g option. The Pages per sheet option automatically c hanges to 2 pages per she et .
NOTE: The produc t must be connected to a wired or wireless network. To use HP Cloud Print, you must first have access to the Internet and enable HP Web Services. 1. Enable HP We b Services from the product control panel by following these steps: a. At the Home screen on the product control panel, press the button.
c. Select your product from the list, or click the + Add printer button to add it. To add the product, you need the product code, which i s the segment of the product e-mail address that is before the @ symbol. NOTE: This code is valid for only 24 hours fr om the time you enable HP Web Servic es.
c. Click the Networking tab. d. On the Networki ng page, click the check box, enter the network name (SSID), and then click the Apply button. The IP address of the mobile device appears in the Networki ng page. NOTE: To find the network name (SS ID), click the Wir eless Configuration menu in the Net worki ng page.
2. Select the product, and then click the Properties or Pr efer ence s button. 3. Click the Fi nis hin g tab. 80 Chapter 7 Print tasks ENWW.
4. Select the number of pages per sheet from the Pages per sheet drop-down list. 5. Select the correct Print page borders , Page order , and Orientation options. Select page ori entation with Windo ws 1. On the File menu in the software program, click Print .
2. Select the product, and then click the Properties or Pr efer ence s button. 3. Click the Fi nis hin g tab. 4. In the Orientation area, s elect th e Portrait or Landscape option. To print the pa ge image upside down, select the Rotate by 180 degrees option.
8C o p y ● Use copy functions ● Copy settings ● Copy on both sides (duplex) ENWW 83.
Use copy functions One-tou ch copy 1. Load the document onto the scanner glass or into the document feeder (M1210 Series). 2. Press the Start Copy button to start copying. 3. Re peat the pr oce ss for ea ch co py. Multiple copi es Create multiple copies (M1130 Series) 1.
3. Press the arrow b uttons to adjust the number of copies. 4. Press the Start Copy button to start copying. Create multiple copies (M1210 Series) 1. Load the document onto the scanner glass or into the docume nt feeder. 2. Use the keypad t o enter the nu mber of copies.
4. For multiple-page documents, repeat these step s unti l you have s canned a ll the pages. 5. Press the Start Copy button to print the pa ges. Cancel a copy job Cancel a copy job (M1130 Ser ies) ▲ Press the Cancel button on the product co ntrol panel.
2. Press the Setup button repeatedly until the Reduce/Enlarge light is on . 3. Press the up arrow to increase the copy size, or pres s the down arrow to decrease the copy size. 4. Press the Start Copy button to start copying. Reduce or enlarge copies (M12 10 Series) 1.
2. Press the Copy Settings button one time to open the Reduce/Enlarge menu. 3. Use the arrow buttons to select the correct reduction or enlargement option, and then press the OK button.
Collate a copy job M1130 Series : The p roduct cannot automatically collate copies. Collate copies (M1210 Series) 1. Press the Setup button. 2. Use the arrow buttons to select the Copy setup menu, and then press the OK button. 3. Use the arrow buttons to select the Def.
Change the copy q uality setting (M1130 Series) NOTE: Fo r this model, you can not change the copy-quality setting for individual copy jobs. Use this procedure to change the default copy-quality setting for all copy jobs. 1. Use the printer driver to change the default setti ngs.
Change the copy q uality setting (M1210 Series) 1. Press the Copy Settings button two times to open the Copy Quality menu. 2. Use the arrow buttons to select a copy-quality option, and press the OK button . NOTE: The setting returns to the default value after tw o minutes.
3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has bee n moi sten ed with non abr asiv e glass cleaner . CAUTION: Do not use abrasives, acetone, benzene, ammonia, e thyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product.
Adjust the lightness or darkness for copies (M1210 Series) 1. Press the Lighter/Dark er button. 2. Use the arrow buttons to increase or decrease the Lighter/Darker setting.
Copy on both sides (duplex) Copy a two- sided origina l to a one-sided document 1. Load the first page of the document onto the scanner gl ass or into the document feeder (M121 0 Series) . 2. Press the Start Copy button. 3. Flip the original, and then reload it onto the scanner gl ass or into the document feeder.
3. Flip the original, and then reload it onto the scanner gl ass or into the document feeder. 4. Remove the copied page from the output bin and place it face down into the input tray. 5. Press the Start Copy button. 6. Remove the copied page from the output bin, and then set it aside for manual collating.
96 Chapter 8 Copy ENWW.
9S c a n ● Use scan functions ● Scan settings ENWW 97.
Use scan functions Scan methods Scan jobs can be performed in the following ways. ● Scan from the c omputer by using HP La serJet Scan (Windows) ● Scan by using H P Director (Mac) ● Scan from TW.
Scan to e-mail 1. In D estinations , cho ose E- mail . 2. A blank e-mail opens with the scanned document as an attachment. 3. Enter an e-mail recipient, add text , or other attachments, then click Send . Scan by using other software The product is TWA IN-compliant and Windows Imaging Applic ation (WIA)-compliant.
Scanning by using optical character recognition (O CR) software You can use third-party OCR software to import sc anned text into you r preferred word-processing program for editing. Readiris The Readiris OCR program is included on a s eparate CD-ROM that shipped with the product.
Scan settings Scan file fo rmat The default file format of a scanned doc ument or ph oto depends on the scan type as well as the object bein g sc ann ed. ● Scanning a doc ument or a photo to a c omputer results in the file being saved as a .TIF file.
Resolution and color guidelines The following table describes the recommended resolu tion and color settings for different typ es of scan jobs. Intended us e Recommend ed resol ution Recommended color.
Scan quality Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use t he following procedure to clean the scanner glass and white plastic backing. 1. Use the power switch to turn off the product, and then unplug the power cord from the elec trical so cket.
104 Chapter 9 Scan ENWW.
10 Fax (M1210 Series only) ● Fax features ● Set u p fax ● Use the phone book ● Set fax settings ● Use fax ● Solve fax pr oble ms ● Regulatory information and warranties ENWW 10 5.
Fax features The product has the following fax features, which are available from the c ontrol panel or from the pro duct sof tware . ● Fax Setup Wizard for ea sy fax configuratio n ● Plain-paper .
Set up fax Instal l and connec t the hardwar e Connect fax to a telephone line The pr od uct is an ana log de vice. HP re comm end s us ing the product on a dedicated analog telephone line. Connect additional devices The product includes two fax por ts: ● The “line” port , whic h connects the product to the wall telephone jack.
3. Remove the plastic ins ert from the "telephone" port (the port that is ma rked with the telephone icon). 108 Chapter 10 Fax (M1210 Seri es only) ENWW.
4. To connect an internal or external modem on a c omputer, plug one end of a telephone co rd into the product “telephone” port . Plug the other end of the telephone cord into the modem “line” port. NOTE: Some modems have a second “line” port to connect to a dedicated voice line.
6. To connect an answering machine, plug a teleph one cord into the previous device’s “telephone” port. Plug the other end of the telephone cord into the answering machine “line” port. 7. To c onn ect a tele phone , plug a t elep hone c ord in to the previous devi ce’s “telephone” port.
4. Use the arrow buttons to select the Extension Phone menu, and then press the OK button. 5. Use the arrow buttons to select the On or Off option, and the n press the OK button to save the selection. Set up for sta nd-alon e fax 1. Unpack and set up the product.
Use the control p anel to set the fax time, date, and hea der To use the control panel to set the date, time, and header, complete the following steps: 1. At the control panel, press the Setup button. 2. Use the arrow buttons to select the System setup menu, and then press the OK button.
Use the HP Fax Setup Wizard If you completed the software installation, you are r e ady to s end faxe s from yo ur comp uter. If you did not complete the fax setup process at the time you installed the software, y ou can complete it at any time by using the HP Fax Setup Wizard.
Use the p hone book You can store frequ ently dialed fax numbers (up to 100 entries). Use the control panel to create and edit the fax phone book 1. On the control panel, press the Setup button. 2. Use the arrow buttons to select the Phone Book menu, and then press the OK button.
Program Descriptio n Micros oft Outlook Personal Ad dress B ook (PAB) en tries, Co n ta cts entr ies, or both combin ed may be se lected. Indivi duals a nd gro ups from the P AB are co mbined wit h indi viduals f rom Co ntacts on ly if the combin ed op tion is s elect ed.
Set fax settings Send fax settings Set special dialing symbol s and options You can in sert pauses into a fax number that you are dialing. Pauses are of ten needed when dialing internationally or c onnecting to an ou tside line.
The factory-set default for detect dial tone is On for Franc e and Hun gar y, and Off for all other countries/regions. 1. On the control panel, press the Setup butt on . 2. Use the arrow buttons to select the Fax setup menu, and then press the OK bu tton.
Set the redial-on-no-answer option If this option is turned on, the product redials au tomatically if the re ceiving machine does not answer. The factory-set default for the redial-on-n o-answer option is Off . 1. On the control panel, press the Setup butt on .
Set resolution settings NOTE: Increasing the resolution incr eases the fax s ize. La rger faxes increase the send time and could exceed the available memory in the product.
6. In th e Cover Page Template drop-down box, select a template, and then select Pag es in Docu ment Tray . 7. Do one of the f ollowing: ● Click Send Now to send the fax without previewing the cover pa ge. ● Click Preview to v iew the cover page prior to sending the fax.
● Fax/Tel : The product answers incoming calls immediatel y. If it detects the fax tone, it proc esses the call as a fax. If it does not detect the fax to ne, it creates an audible ring to alert you to answer the incoming voice c all. ● Manual : The product never answers calls.
If the product is connected to a line that r eceives both fax and voice calls (a shared line) and that also uses an answering machine, you might need to adjus t the rings -to-answer setting. The numb er of rings- to-answer for the product must be greater than th e rings-to-answer on the answering machine.
The se tti ngs a re as foll ows: ● All Rings : The product answers any calls that come through the telephone line. ● Single : The product answers any calls that produce a single-ring pattern. ● Dou ble : The product answers any calls that produce a double-ring pattern.
Set fax reprint settings The default fax reprint setting is On . To change this setting from the control p anel, co mplete the following steps: 1. On the control panel, press the Setup butt on . 2. Use the arrow buttons to select the Fax setup menu, and then press the OK bu tton.
5. Use the arrow buttons to select the Off , Soft , Medium , or Loud setting. 6. Press the OK button to save the selection. Set stamp-received faxes The product prints the sender identification informat ion at the top of each received fax.
Turn off the private receive feature 1. On the control panel, press the Setup butt on . 2. Use the arrow buttons to select the Fax setup menu, and then press the OK bu tton. 3. Use the keypad to enter the product security password, and then press the OK button.
Use fax Fax software Supported fax programs The PC fax program that came with the product is the only PC fax program that works with the product. In order to continue to use a P C fax program previous.
CAUTION: In addition to clearing the reprint memory, th is procedure clears any fax that is currently being sent, unsent faxes that are pending redial, faxe s that are sc heduled to be sent at a future time, and faxes that are not printed or forwarded.
Us e fax on a VoIP servi ce Voice over internet protocol (VoIP) servi ces are often not compatible with fax machines unless the provider explicitly states that it supp orts f ax over IP ser vices. If the product experiences problems getting a fax to wo rk on a VoIP network, verify t hat all cables and settings are correct.
Fax from the document feeder 1. Insert the originals into t he document feeder face-up. NOTE: The doc ument feeder capacity is up to 35 sheets of 75 g/m 2 or 20 lb media. CAUTION: To prevent damage to the product, do not use an original that contains correction tape, correction fluid, paper clips, or staples.
company, and then dial the calling card number. When dialing internationally, you might need to dial part of the number and then listen for dial tones before continuing to dial. Send a fax to a group manually (ad hoc faxing) Use the following instructions to send a fax to a group of r e cipients: 1.
Send a fax from the software The following information pro v ides basic instructions for sending faxes by using the software that came with the p roduct. All other software-related topi cs are covered in the software H elp, which can be open ed from t he s oftw are -pro gram Help menu.
3. Select Fax PDF from the PDF po p-up me nu. 4. Enter the fax number of one or more recipients under To . 5. Select the product under Modem . 6. Clic k Fax . Send a fax from a third-party software program, such as Microsoft Word (all operating systems) 1.
Send a fax by dialing fr om a telephone connected to the fax line Occasionally, you might want to dial a fax number fr om a telephone that is connected to the same line as the product.
2. On the control panel, press the Setup button. 3. Use the arrow buttons to select the Fax func tion s menu, and then press the OK button. 4. Use the arrow buttons to select the Sen d fax later menu, and then press the OK button. 5. Use the keypad to enter the time.
Receive a fax Print a fax When the product receives a fax transmission, it pr ints the f ax (unless the private-rece ive feature is enabled) and also stores it automatically to flash memory. Print a stored f ax when the private receive f eature is on To print stored faxes, you must prov ide the private-re ceive PIN.
Receive faxes when fax tones are audible on the phone line If you have a telephone line that receives both fax and telephone calls, and you hear fax tones when you answer the telephone, you can start th e receiving process in one of two ways: ● If you are close to the product, press the Send Fax button on the co ntrol panel.
Solve fax probl ems Fax troubleshooting checkl ist Tips for fax troubleshooting: ● Print the menu map from the Reports menu to show the control-panel menus and available settings. ● Try to send or receive a fax after implementing each solution. ● Disconnect all devices excep t for the produc t.
Fax error messages Alert and wa rning messages appear temporarily and might require you to ac knowledge the message by p res sin g th e OK button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected.
Control panel message Description Recommended action Fax i s busy Redial pendi ng The fax l ine to which you we re se nding a fax was busy . The pr oduc t automat icall y redi als the b usy n umber . Allow the product to retry sending the fax. Call the recipient to ensure that the fax mach ine is on and read y.
Control panel message Description Recommended action Fax r ecv. error A n erro r occurr ed while t rying to receive a fax . Ask the sender t o resen d the fax. Try faxing back to the se nder or anot her fax mach ine. Check fo r a dial tone on th e phon e line b y pressin g the Se nd Fax button.
Control panel message Description Recommended action Fax Send error An er ror oc curred w hile trying to send a fax. Try r esending the fax. Try fa xing to an other fax number. Check fo r a dial tone on th e phon e line b y pressin g the Se nd Fax button.
Control panel message Description Recommended action No fax answ er. Canceled s end Attempts to redial a fax numb er failed, or the Redial -no answ er option was turned off. Call the recipient to ensure that the fax mach ine is on and read y. Check t hat you are di aling the corr ect fax numb er.
Control panel message Description Recommended action No fax answ er. Redial pendi ng The r eceiv ing fa x line did not an swer . The produc t attempts to redi al aft er a few min utes . Allow the product to retry sending the fax. Call the recipient to ensure that the fax mach ine is on and read y.
Fax logs and reports Use the following instructions to print fax logs and reports: Print all fax reports Use this procedure to print all of the following reports at one time: ● Fax Activity log ● Phone Book report ● Config report ● Block Fax list 1.
3. Use the arrow buttons to select the Fax Reports menu, and then press the OK button. 4. Use the arrow buttons to select the repo rt to be p rinted, and then press the OK button.
Set the fax confi rmation report A confirmation report is a brief report that indicates the product succe ssfully sent or received a fax job. It can be set to print after the following ev ents: ● Every fa x job ● Send f ax ● Receive fax ● Never (the factory-set default) 1.
trying to send a fax overseas or receive one f rom overseas, or if you are using a satellite te lephone connection. 1. On the control panel, press the Setup butt on . 2. Use the arrow buttons to select the Fax setup menu, and then press the OK bu tton.
Faxes st op during send ing. Cause Solution The rece iving fa x mach ine migh t be ma lfun cti onin g. T ry se nding to ano ther fax mach ine . The telephone line might not be working. Do one of the follo wing: ● Turn up the volume on t he product, and then p ress the Send Fax b utton on the control panel.
Sent faxes are not a rriving at the receiving fax machi ne. Cause Solution The or iginals m ight be incorrec tly loaded. Verif y that the origin al docume nts are cor rectly loaded into the docu ment fe eder.
Problems receiving f axes NOTE: Use the fax c ord that came with the product in order to ens ure that the pro duct functions correctly. The product ca nnot receive faxes from an e xtension telephone. Cause Solution The ext ension- telep hone setti ng mi ght be disa bled.
The product is not answering inc oming fax calls. Cause Solution A voice-messaging s ervice might be interf ering with the product as it attempts to a nswer calls. Do one of the following: ● Disa ble the mess aging service. ● Get a telephone line that is dedicated to fax ca lls.
Faxes are b eing received very slowl y. Cause Solution The fax might be very c omplex, suc h as one with ma ny grap hics. Compl ex f axes ta ke longer to be r eceived. Breaki ng l onger faxe s into mult iple jobs and de creasing the r esolut ion can incr ease th e tra nsmissio n spe ed.
Regulatory information and warranties For regulatory and warranty information, see Additional statements for te lecom (fax) products on page 258 . 154 Chapter 10 Fax (M1210 Seri es only) ENWW.
11 Manage and main tain the product ● Print information pages ● Use the HP Toolbox software ● Use the HP Embedded Web Server (M1210 Series only) ● Product security features ● Economy setting.
Print in forma tion pa ges Information pages re side within the product me mory. These pages help diagnose and solve problems with the product. NOTE: M1210 Series: If the produ ct language was not correc tly set during instal lation, you can set the language manually so the information pages prin t in one of the supported languages.
Page descri ption How to prin t the page Supplies Status page Shows the status of the print cartridge, information a bout the number of page s and jobs p rinted w ith the print c artridg e, and info rmation about or dering a new print cartrid ge. Both models 1.
Page descri ption How to prin t the page Menu ma p (M1210 Se ries only) Show s the con trol -pane l me nus and avail able setting s. 1. On the pr oduct co ntrol pa nel, pres s the Setup button. 2. Use the arrow b uttons to select the Reports menu , and then p ress th e OK button.
Use the HP Toolbox software Perform a full software installation in o rder to use the H P Toolbox. HP Toolbox is a software program that you c an use for the following tasks: ● Check the product status. ● Configure the product settings. ● Configure pop-up-alert messages.
Status The Status folder c ontains links to the followi ng main pages: ● Device Status . View product status information. This pag e indicates product conditions such as a jam or an empty tray. After y ou correct a product problem, click Refresh statu s to update the product status.
● To move entries, you can select the entry and then cl ick Move , or you can select Move and then specify the entry in the dialog box. Either select Next empty row or specify the number of the row where you want to move the entry. NOTE: If you specify a row that is occupied, the new entry will overwrite the existing entry.
Fax send log The HP Toolbox Fax send log lists all recently sent faxes and info rmation about them, including the date and time s ent, j ob num be r, f ax n u mber, page count, and the results. When you send a fax from a computer that is connected to the product, the fax contains a View link.
Shop for Supplies This button, at the top of each page, links to a Web site w here you can order replacement supplies. You mus t have Internet a ccess to use this feature. Other Links This section contains links that connect yo u to the In ternet. Y ou must have Internet access in order to use any of these links.
Use the HP Embedded Web Server (M1210 Series only) Use the HP Embedded Web Server (EWS) to view p roduct and network status a nd to manage printing functions from a computer.
Features Information tab The Information pages group consists of the f ollowing pages: ● Device Status displays the s tatus of the product and HP supp lies. ● Devi ce Conf igur ation shows the information found on the Configuration page. ● Supplies Status shows the status of HP supplies and provides part numbers.
Product security features Lock the formatter 1. The formatter area, on t he back of the product, has a slot that you can u se to attach a security cable.
Economy settings Print with Econo Mode This product has an EconoMode option for printing drafts of documents. Using E conoMode can use less toner and decrease the cost per page. However, using EconoMode can also reduce print quality. HP does not recommend the full-time use of EconoM ode .
Windows Vista a. Click Start , click Control Panel , and then in the category for Hardware and So und click Printer . b. Right-click the driver icon, and then select Properties . c. Click the De vice Settings tab. Mac OS X 10.4 a. From the Apple menu , click the Sys tem Preferences menu and then c lick the Print & Fax icon.
Manage supplies and a ccessories Correctly using, sto ring, and monitoring the print ca rtridge can help e nsure high-quality print output. Print when a cartridge reaches estimated en d of life When a print cartridge reaches the end of its esti mated useful life, t he product turns on the toner light on the control panel.
Replacement i nstructions Redistribute toner When a sma ll amount of toner remains in p rint cartridge, faded or light areas might appear on the printed page. You might be able to temporarily im prove print quality by redistributing the toner. 1. Lift the scanner assembly, and open the print-cartridge door.
3. To redistribute the toner, gently ro ck the print cartridge from front to back. CAUTION: If toner gets on your clothing, wipe it off w ith a dry cloth and wash the c lothing in cold water. Hot water sets toner into the fabric . 4. Install the print cartridge.
If the print is still light, install a ne w print cartridge. Replace the pri nt cartridge When a print cartridge approaches the end of useful life, you can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality.
3. Remove the new print cartridge from the packaging. Place the used print cartridge in the bag a nd box for recycling. CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. Do not touch the cartridge shutter or the roll e r sur face .
6. Install the print cartridge. 7. Close the print-cartridge door and the scanner assemb ly. CAUTION: If toner gets on your c lothing, wipe it off with a dry cloth and wash the clothing in cold water.
Replace the pickup roller The pickup roller wears ou t with normal use. Usin g poor-quality paper can cause the pickup roller to wear out more frequently. If the product regularly do es not pick up a sheet of paper, you might need to clean or replace the pickup r oller.
3. Find the pickup roller. 4. Release the small, white tabs on each side of th e pickup roller, and rotate the pickup roller toward the front. 176 Chapter 11 Manage and mainta in the product ENWW.
5. Gently pull the pic kup roller up and out. 6. Position the new pickup roller in the slot. The ci rcular and rectangular slots o n each side prevents you from installing the ro ller incorrectly.
7. Rotate the top of the new pickup roller away from you until both sides snap into place. 8. Install the print cartridge. 178 Chapter 11 Manage and mainta in the product ENWW.
9. Close the print-cartridge d oor and the scanner ass embly. ENWW Manage supplies and ac cessories 179.
Replace the sepa ration pad The separation pad wears out with normal use. Usin g poor-quality pap er can cause the se paration pad to wear out mo re frequently. If the product regularly pulls multiple sheets of pa per at a time, you might need to clean or replace the separation pad.
4. Remove the sep aration pad. 5. Insert the new s eparation pad, and s crew it into place. 6. Place the product in the upright position, rec onnect the power cord, and then tu rn on the product.
Clean the product Clean the pickup roller If you want to clean the pickup roller before deciding to replace it, fo llow these instructions: WARNING! Before cleaning t he pickup roller, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to co ol.
3. Find the pickup roller. 4. Release the small, white tabs on each side of th e pickup roller, and rotate the pickup roller toward the front. ENWW Cl ean the product 183.
5. Gently pull the pic kup roller up and out. 6. Dab a lint-free cloth in isopropyl alcohol, and scrub the roller. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the product and plug in the power co rd, allow the alcohol to dry completely.
8. Allow the pickup roller to dry completely before yo u reinstall it in the product. 9. Reconnec t the power cord. ENWW Cl ean the product 185.
Clean the separation pad The separation pad wears out with normal use. Usin g poor-quality pap er can cause the se paration pad to wear out mo re frequently. If the product regularly pulls multiple sheets of pa per at a time, you might need to clean or replace the separation pad.
4. Remove the sep aration pad. 5. Dab a lint-free cloth in isopro pyl alcohol, and sc rub the se paration pad. Use a dry, lint-free cloth to remove the loosened dirt, and wait fo r the separation pad to dry. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame.
6. Insert the cleane d separation pad, and s crew it into place. 7. Place the product in the upright position, rec onnect the power cord, and then tu rn on the product.
Clean the paper path If you are experiencing toner spec ks or dots on the printouts, clean the pa per path. This process uses a transparency to remove dust and toner from the paper path. Do no t use bond or rough paper. NOTE: Fo r best results use a sheet of transparency.
Mac OS X 10.4 a. From the Apple menu , click the Sys tem Preferences menu and then c lick the Print & Fax icon. b. Click the Printer Setup button. Mac OS X 10.5 and 10 .6 a. From the Apple menu , click the Sys tem Preferences menu and then c lick the Print & Fax icon.
Clean the print-cartridge area You do not need to clean the print-cartridge area of ten. However, cleaning th is area c an improve the quality of the printed sheets. 1. Disconnect the po wer cord from the prod uct. 2. Lift the scanner assembly, and open the print-cartridge door.
3. Remove the print cartridge. CAUTION: Do not touch the black-sponge transfer roller inside the product. Doing so can damage the product. CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. 4. With a dry, lint-free cloth, wi pe any residue from the paper-path area and the print-cartridge cavi ty.
5. Install the print cartridge. 6. Close the print-cartridge d oor and the scanner ass embly. ENWW Cl ean the product 193.
7. Reconnec t the power cord. 8. Print a few pages to clean any toner r esidue from the product. Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudge s, a nd sta ins of f of th e exte rior of the de vice.
3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any pa rt of the product; these can d amage the product.
Product updat es Software and firmware updates and installation instructions for this product are available at www.h p.com / support/l jm1130seri es or www.hp.com/ suppo rt/ljm1210se ries . Click Downloads and drivers , click the operating system, and then select the download for the product.
12 Solve problems ● Solve general problems ● Restore the fact ory-set defaul ts (M1210 Series only) ● Interpret control -panel light patterns (M1130 S eries only) ● Interpret control-panel mes.
Solve ge neral problems If the product is not responding corr ectly, complete the steps in the following checklist, in orde r. If the product does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves the problem, y o u can s top without perfor ming the other steps on t he checklist.
c. If the page jams in the produc t, clear the jam. d. If the print quality is unacceptab le, complete the following steps: ● Verify that the print settings are correct for the media that you are using. ● Solve print-quality problems. 9. Print a sma l l document from a different program that has worked in the pas t.
Interpret control-panel light patterns (M1130 Series only) If the product requires attention, an error code appears on the control-panel display. Table 12-1 Statu s-ligh t legend Symb ol for "li .
Table 12-2 Control-panel light patterns (continued ) Ligh t st at us Err or co de Sta te of th e produ ct Ac tion Read y light is blin king slow ly. Th e produ ct is in lo w power m ode. No actio n is requ ired. Attention light is blinking. E0 Pape r is jamme d in the pr oduct .
Table 12-2 Control-panel light patterns (continued ) Ligh t st at us Err or co de Sta te of th e produ ct Ac tion Atten tion light is blinking, and ready light is o n. The product ha s experi enced a contin ual error fr om which it will recov er on its own.
Interpret control-pane l messages (M1210 Series only) Control-panel message types Alert and wa rning messages appear temporarily and mig ht require you to acknowledg e the message by p res sin g th e OK button to resume or by pressing the Cancel button to cancel the job.
Control panel message Description Recommended action 54.1C Error Turn off then on The prod uct ha s experi enced an inte rnal hardw are error. Turn of f the powe r by using the po wer switch , wait at le ast 30 sec onds, and then turn on the power and wait for the product to initi alize .
Control panel message Description Recommended action Jam in <location> altern ates wi t h Open doo r and cle ar jam The prod uct ha s detect ed a jam in the location indicated in the message. Clear the jam from the area i ndicated in the message , and then follow t he contr ol-panel instruc tions.
Clear jams When clearing jams, be careful not to tear jamme d paper. If a small p iece of paper remains in the product, it could cause additional jams . Common causes o f jams ● The input tray is loaded incorrec tly or is too fu ll. NOTE: When you add new me dia, always remove a ll of the media from the input tray and straighten the entire stack.
Jam locations Jams can occur at the following locations in the product. 1 4 2 3 1 Docu ment fe eder ( M1210 S eries only) 2 Output bin 3I n p u t t r a y 4 Int ernal a reas (ope n the prin t-cartr idge door) NOTE: Jams can occur in more than one location.
Clear jams from the document feeder (M1210 Series only) 1. Open t he docu ment-fe eder lid. 2. Carefully remove jammed paper. Gently try to remove the pa ge without tearing it.
Clear jams from the output areas CAUTION: Do not use sharp objects, such as tweezer s or needle-nose pliers, to remove jams. Damage caused by sharp objec ts will not b e covered by the warranty. 1. Lift the scanner assembly, and open the print- cartridge door.
3. Keep the print cartridge door open, and then with both hands, grasp the side of the jammed media that is most visible (this includes t he middle), and carefully pull it free from the pro duc t. 4. Install the print cartridge. 5. Close the print-cartridge door and the scanner assemb ly.
Clear jams from the input tray 1. Lift the scanner assembly, and open the print- cartridge door. 2. Remove the print cartridge . 3. Remove the media stack from the input tray.
4. With both hands, grasp the side of the jammed media that is most visible (this includes the middle), and carefully pull it free from the product. 5.
Clear jams from insid e the product 1. Lift the scanner assembly, and open the print- cartridge door. 2. Remove the print cartridge . 3. If you can see the jammed paper, carefully grasp the jammed paper, and slowly pull it out of the product.
4. Reinstall the print cartridge. 5. Close the print-cartridge door and the scanner assemb ly. Change the jam recovery setting When the Jam Recovery feature is turned on, the pr oduct reprints any pages that are damaged during a jam . 1. Use the printer driver to change the default setti ngs.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view) a. Click Start , click Settings , and t hen c lic k Printers . b. Right-click the driver icon, and then select Properties . c. Click the De vice Settings tab.
Solve pape r-handling problem s The following problems with media cause print-quality deviations, jamming, or damage to the product. Problem Caus e Solution Poor print q uality or toner a dhesion The paper i s too moist, to o rough, too heavy or too smoot h, is emb ossed, or from a faulty pap er lot.
Problem Caus e Solution The pro duct do es not pull medi a from the input tray. The prod uct might be in manual -feed mode. At th e comput er, foll ow the onsc reen instructions to deactivate manual-feed mode. O r, at the pr oduct , open and close th e print- cart ridge do or.
Solve i mage-qualit y problems Print-quality exam ples General print- quality issues The following examples depict letter-si ze paper that has passe d through the product short-edge-first. These examples illustrate problems that would affect all of the pages that you print.
Problem Cause Solution Ver tical s treak s or band s appear on the page. A A A A A B B B B B C C C C C a a a a a c c c c c b b b b b The pri nt cartr idge mig ht be de fecti ve. Re place the prin t cartri dge. The am ount of backgro und t oner shadi ng bec omes un acce ptable.
Problem Cause Solution Mark s repeat edly appea r at even intervals on t he page. The product i s not set to p rint on the type of pape r on whic h you want to pri nt. In the printer driver, select the Paper/ Quality tab and se t Paper Type to match the ty pe of paper o n which you ar e printing.
Problem Cause Solution Text or graphics a re sk ewed o n the printed page. The paper might be loaded incorr ectly or the input tray might be too full. Verify tha t the paper is loaded correctly and that the p aper guides are not too tight or too loo se against the st ack.
Copy print-qua lity problems Problem Cause Solution Images are missin g or faded. The print car tridge mi ght be defec tive or low. Repla ce the prin t cartri dge. The or iginal might be of poor qualit y. If your origi nal is too light or damaged, the copy might no t be able to compensate, even if you adjust the con trast.
Problem Cause Solution Copies are t oo light or d ark. Th e printe r driver or pr oduct softwar e settings may be incorr ect. Verify that the quality settings a re correct. See th e produc t softwa re Help for mo re informatio n about changing the settings.
Repetitive defects ruler If defects repeat at regular intervals on the page, use this ruler to identify the cause of t he defect. Place the top of the ruler at the first defect. The markin g that is beside the next occ urrence of the defect indicates which component needs to be replaced.
Optimize and i mprove image quali ty Change print densi ty 1. Use the printer driver to change the default setti ngs. Follow the appropriate procedure, depending on the operating system you are using. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) a.
Manage and con figure printer drivers The product uses the paper-type se tting to establish many internal se ttings that affect print quality. Always use the correct pape r-type setting in the printe r driver. Also make s ure that the other se ttings on the Paper/Quality tab in the printer driver are correc t.
Solve perfo rmance pr oblems Problem Caus e Solution Pages print but a re totally blank. The sealing tape might still be in the print cartridg es. Verif y that the se aling tape has been completely removed from the print cartridge s. The do cument mig ht contain b lank pages .
Solve network prob lems Check the following items to verify that the pr oduct is communicating with the network. B efore beginning, print a configuration page. Problem Solutio n Poor physical connection Verify that the product is attached to the correct network port using a cable of the correct length.
Solve software problems Solve common W indows problems Error messag e: “(Na me of the progr am, for ex ample, Inte rnet Expl orer) ha s encou ntered a pr oblem an d needs t o close. We ar e sorry for t he incon venienc e” Cause Solution Close all so ftware pro grams, res tart Windo ws, and try ag ain.
The product name does not a ppear in the product list in the Printer Setup Utility or Print & Fax list. Cause Solution The product might not be ready. Make sure that the cables are connected correctly, the product is on, and the R eady light is on.
You a re unab le to print from a thi rd-pa rty U SB car d. Cause Solution This error occu rs when the software for USB products is not installed. When adding a third-party USB card, you might need the Ap ple USB A dapter Card Suppo rt software. The most current v ersion o f this softwar e is available f rom th e Apple Web si te.
232 Chapter 12 Solve problems ENWW.
A Supplies and acc essories ● Order parts, accessories , and supplies ● Par t nu mbers ENWW 23 3.
Order parts, accessorie s, and supplies Orde r supplies an d paper www.hp .com/ go/su resup ply Orde r genuine HP pa rts or ac cesso ries www.hp .com/ buy/parts Order throu gh serv ice or s upport provid ers C ontact an HP-a uthori zed serv ice or suppo rt prov ider.
B Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty stateme nt ● End User License Agreement ● .
Hewlett-Pa ckard limi ted warranty state ment HP PRO DUCT DURATI ON OF LI MITED WA RRANTY HP LaserJet Pro fessional M1130, M1210 One ye ar from date of pur chase HP warrants to you, the end-user cu st.
HP's Premium Prote ction Warranty: LaserJe t print cartridge limited warranty statement This HP product is warranted to be free fr om defects in materials and workmanship.
End User License Agreeme n t PLEASE R EAD CAR EFULLY B EFORE USING THIS SOFT WARE PRODU CT: This End -User Licens e Agreement (“EULA”) is a contract between (a) you (either an individual or the entity yo u represent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“S oftware”).
Software will agree to this EULA. Upo n transfer of the H P Software, y our license is automatically terminated. b. Restrictions. You may not rent, lease or lend the HP So ftware or Use the HP Software for commerc ial timesharing or bureau use.
Customer self-repair warranty service HP products are designed with many C ustomer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement.
Repack the prod uct If HP Customer Care determines that your product needs to be retur ne d to H P for repair, follo w these steps to rep ack the product before shipping it. CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility.
Service information form WHO IS R ETURNI NG THE E QUIPMEN T? Date: Person to contact: Phone: Altern ate c ontact: Phone : Return shippi ng addr ess: Speci al shippi ng instr uctions : WHAT ARE YOU SENDING? Model n ame: M odel numbe r: S erial numbe r: Please attach an y relevan t print outs.
Author ized sig nature: Phone : Billin g addres s: Special billin g instructions: ENWW Service information form 243.
244 Appendix B Service and support ENWW.
C Speci ficatio ns ● Physical specifications ● Power consumption, electrical specif ications, and acoustic emissions ● Environmental specifications ENWW 24 5.
Physical spe cifications Table C-1 Phys ical sp ecific ations 1 Speci fication M1130 Series M1210 Serie s Product weight 7.0 kg (15. 4 lb) 8.3 kg (18 .3 lb) Product height 250 mm (9. 8 in) 306 mm (12. 0 in) Product depth 265 mm (10.4 in) 265 mm (10. 4 in) Product width 415 mm (16.
D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity (base model) ● Declaration of conformity (fax model) ● Safety s tatements .
FCC regulations This equipment has been tested and found to comply with the limits for a Class B dig ital device, pursuant to Part 15 of the FC C rules. These li mits are designed to provide reasonable protection against harmful interference in a residential inst allation.
www.hp. com/ go/energystar Toner consumption EconoMode uses less toner, which might extend the life of the print cartridge. Paper use This product’s manual duple x feature (two-sided pr inting) and N-up printing (multiple pages printed on one page) capability can reduce paper usage an d the resulting demands on natural resources.
OR 1. Use your own suitable box, or reques t a free bulk col lection box from www.hp .com/ recycle or 1-800-340-24 45 (holds up to 31 kg (70 lb) of HP Las erJet print car tridges). 2. Use a single pre-paid shipping label. Single returns 1. Package the HP LaserJ et print cart ridge in its original bag and box.
This HP product contains a battery that might require special handling a t end-of-life. The batteries contained in or s upplied by Hewlett- Packard for this product include the following: HP LaserJet Profe s sio nal M1210 MFP Serie s Type Carbon monoflu oride lithium Weight 0.
For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP’s commitment to the environmen t ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.
Declaration of c onformity (base model) Declaration of Conformity according to ISO /IEC 17050-1 and EN 17050 -1 DoC#: BOISB-0901-02-rel.1.0 Manuf acturer 's Nam e: Hew lett- Packar d Compan y Man.
Declaration of c onformity (fax model) Declaration of Conformity according to ISO /IEC 17050-1 and EN 17050 -1 DoC#: BOISB-0901-03-rel.1.0 Manuf acturer 's Nam e: Hew lett- Packar d Compan y Manu.
Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) o f the U.S. Food and Drug Administration h as implemented regulations for laser products manu factured since Aug ust 1, 1976. Compliance is mandatory for products ma rketed in the United States .
Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser A pparat HP Laser Jet Prof essional M1 132/M1134 /M1136, M12 12/M1214/ M1216, las erkirj oitin on käyttäjän ka nnalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääs yn laitteen ulkopuolelle.
Substances Table (China) Restriction on Ha zardous Su bstances statement (Turkey) Türkiye Cumhuriyeti: EEE Y önetmeli ğ ine Uygundur ENWW Safety statements 257.
Additional statements for t elecom (fax) prod ucts EU Statement for Telecom Operation This product is intended to be connected to the analog Public Sw itched Telecommunication Networks (PSTN) of European Economic Area (EEA) countries/regions.
An FCC-compliant telephone c ord and modular plug is provided with this equipment. This equ ipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack, which is P art 68 compliant. This equipment cannot be used on telephone company-provided coin service.
Notice : The Ringer Equivalence Nu mb er (REN) assigned to each te rminal device provides an indication of the maximum number of terminals allowed to be c onnected to a telephone interface.
Index Symbols/N umerics 2-sided printing Windows 73 A accessibil ity features 5 accessorie s ordering 23 3, 234 part numbers 234 acoustic specifications 246 ad hoc groups, sending faxes to 131 address.
cover pages printing (Mac) 33 creases, troubleshooting 221 crooked pa ges 216, 221 curled media 220 custom-size copies 86 custom-size pape r settings Mac 32 Windows 65 customer support onli ne 24 0 re.
forwarding 120 manual dialing 130 pau ses, inserti ng 116 polling 126 printing 136 printing private faxes 136 private receive 125 receive log 162 receiving from software 137 receiving when you hear fa.
printed pages 219 scans 223 link speed se ttings 4 4 loading media document feeder 54 input tray 51 lock product 166 logs, fax error 146 printing a ll 145 loos e to ner, troub les hoot ing 219 M Mac c.
pages per sheet selecting (Windows) 7 9 pages, s kewed 216 paper curled, troubleshooting 220 custom-size, Mac settings 32 document feeder , sizes supported 148 fax autoreduction settings 123 first pag.
silence-detect mode 124 stamp-received setting 125 troubleshooting 151 when you h ear fax tones 1 37 recycling HP printing supplies returns an d environmental program 249 recycling supplies 169 redial.
special paper for covers printing (Windows) 69 specifications electrical and acoustic 246 environment 246 physical 2 46 product features 4 specks, troubleshooting 21 8 speed fax, troubleshooting 150, .
Macintosh customer support 240 Material Safety Data Sheet (MSD S) 251 ordering supplies 233 white or faded s tripes, troubleshooting 222 WIA-compliant software, scanning from 99 Windows changing paper.
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© 20 1 1 Hew lett-P ack ard Dev elopment Compan y , L.P . www .hp.com *CE841-91012* *CE841-91012* CE84 1 -9 1 0 1 2.
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