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Us er Guide OFFICEJET PRO X476 AND X576 MFP SERIES.
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HP Officejet Pro X476 and X576 MFP Series User Guide.
Copyright and License © 2012 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Conventions used in this guide TIP: Tips provide helpful hints or sh ortcuts. NOTE: Notes provid e important infor mation to explain a co ncept or to complete a task. CAUTION: Cautions indicate procedures th at you should follow to avoid losing data or damaging the product.
iv Conventions used i n this guide ENWW.
Table of contents 1 Produc t basics ........... ............ ........... ............ ............ .......... ............ ............ ............. .... .......... ............ .......... ... 1 Product overview ................... .......... .......
Connect the product to a wireless netwo rk using t he Wireles s Setup Wi zard ................... 34 Conne ct the pro duct to a w ireless n etwork us ing WPS . ...................... ...................... ........ 34 Insta ll the softw are for a w ireless product cu rrently o n the netw ork .
Supported paper siz es ..................................................... .................................................................. 50 Supported paper types and tray capacity .... ............ ........... ........... .......... ...........
Print co lored tex t as black ( graysca le) with W indows ....... ................ ............. ............. ....... 86 Print on spec ial paper or labels with Windows ......................... ......................................... 86 Print the first or last page on different paper wi th Windows .
Adjust the lightnes s or da rkness f or copi es ................... ........................... ...................... . 115 Defin e custom copy settings .... .............. .................. ................ ............. ................ ..........
Fax l ogs and r eports .. ............ ............ ........... ............ ........... ............ ............ ............ ........ 1 57 Chang e error c orrect ion and fax speed .................. ...................... .................... .....
Step 1: Check that the pr oduct po wer is on . ........................... .......................... ............... 186 Step 2 : Check th e contro l panel for error messages ....................................................... 186 Step 3 : Test pr int funct ionality .
Solve ne twork prob lems .......... ...................... ....................... ...................... .................... . 216 Solve wireless network problems ............ ............... ............ ............... ............... ............
Ozone production ............... ........ ........... .......... ........... .......... ........... ........... ........ ........... .... ............ ... 237 Power consumption .......... .......... ............. ............. ............ .......... .
Notice to users of the Ger man teleph one netwo rk .......................................................... 251 Vietnam Telecom wire d marking fo r ICTQC Type approved pr oducts ........... ....... ........ .. 251 Addition al statemen ts for wir eless pr oducts .
1 Product basics ● Product overview ● Environmental features ● Accessibility features ● Product views ENWW 1.
Product overview HP Officejet Pro X476 MFP Series models Officejet Pro X476dn models CN460A Paper handling: ● Tray 1 (50-sheet capacity for 75 GSM or 20 lb. Bond paper) ● Tray 2 (500-sheet capacity for 75 GSM or 20 lb. Bond paper) ● Optional Tray 3 (500- sheet capacity for 75 GSM or 20 lb.
HP Officejet Pro X576 MFP Series models Officejet Pro X576dw models CN462A Paper handling: ● Tray 1 (50-sheet capacity for 75 GSM or 20 lb. Bond paper) ● Tray 2 (500-sheet capacity for 75 GSM or 20 lb. Bond paper) ● Optional Tray 3 (500- sheet capacity for 75 GSM or 20 lb.
Copies multiple pages per sheet Save paper by copying two pages of an or iginal document side-by-side on one sheet of paper. Recycling Reduce waste by using recycled paper.
Product views Front view 10 11 1 8 9 7 2 3 4 5 6 1 Document feeder cover, provides access for clearing jams 2 Document feeder input tra y 3 Document feeder input tray e xtension 4 Document feeder outp.
Back view 4 5 6 3 1 2 1 Left door (access for clearing jams) 2 Tray 1 (Multi-purpose tray) 3 Power connection 4 Hi-Speed USB 2.0 ports 5 Ethernet port 6 Fax line port 6 Chapter 1 Product basics ENWW.
Interface ports 1 2 3 4 1 Fax line port 2 Ethernet port 3 USB Host port accepts USB storage devices for Scan-to-USB and Plug and Pr int. NOTE: A USB Host port is also located on the front of the product behind the control panel. 4 USB Device port accepts a USB cable from a PC (a lternative to Network and Wireless con nections).
Serial number and model number location Open the ink ca rtridge door to view the se rial number and product model number labe l. 8 Chapter 1 Product basics ENWW.
Control panel layout Jan 00 00 00:00a 1 Display and touch screen area 2 Help button: provides access to the product he lp system 3 Right arrow button: moves the cursor to the right o r moves the display image to the next screen NOTE: This button illuminates only when the current screen can use this feature.
Buttons on the Home screen The Home screen p rovides access to the product fea tures, and it indicate s the product statu s. NOTE: Depending on the product conf iguration, the features o n the Home screen can vary. T he layout might also be re versed for some l anguages.
8 Status display. When the product is idle, this area of the control panel displays the time and date and allows for access to the time and date settings by touching this area . When the product is processing a job, job status information replaces the time and date display.
Control panel help system The product has a built-in Help system that explai ns how to use each screen. To open the Help system, press the Help button in the upp er-right corner of the control pa nel. For some screens, the Help op ens to a global menu where you can se arch fo r specific topics.
2 Control panel menus ● Copy menu ● Fax menus ● Scan menus ● Apps ● Plug and Print ● Setup Menu Copy menu To access these features, touch the Copy button, from the Co ntrol Panel. NOTE: Settings that you change with th is menu expire 2 minu tes after the last cop y completes.
Menu item Sub-menu item Sub-menu item Description Settings HP Copy Fix On Off * Enhances printouts by removing dark edges and fixing page skew prob lems for b lack and white copies. ID Copy On Off * Copies both sides of identification cards, or other small-size documents, onto the same side of one sheet of paper.
Fax menus To open these menus, to uch the Fax button . Menu item Sub-menu item Sub-menu item Description Settings Resolution Standard Fine * Very Fine Photo Sets the resolution for sen t documents. Higher resolutio n images have more dots per inch (dpi), so they show more detail.
Scan menus To open these menus, to uch the Scan butt on. Menu item Sub-menu item Sub-menu item D escription Comput er Scans to a computer that is on the same network or connected to the product Memory Device Scans to a USB drive connected to the product.
Menu item Sub-menu item Sub-menu item D escription Paper Size Automatic * Letter (8.5 x 11in.) Legal (8.5 x 14in.) 4x6 5x7 Specifies the size of the page to use for the scanned file. The default page size will vary depending on your country. Set as New Defaults Saves any changes you have made to this menu as the new defaults.
Fax Setup menu In the following ta ble, items that have an asterisk (*) in dicate the factory default se tting. Menu item Sub-menu item Sub-menu item Description Speed-Dial Setup Add/Edit Speed-Dial Group Speed-Dial Delete Speed-Dial Print Speed-Dial Configures stored individual and group contact fax information.
Menu item Sub-menu item Sub-menu item Description HP Digital Fax View Settings Fax Print Disabl e HP Digit al Fax To use the HP Digital Fax feature, set it up using the software that came with the product and a computer that is conne cted to the same network as the product.
Menu item Sub-menu item Sub-menu item Description Error Correction Mode On * Off The error correction mode allo ws the sending device to re- transmit data if it detects an error signal. Confirm Fax Number On Off * Sets whether the product confirms a fax number before sending.
Network Setup menu In the following ta ble, items that have an asterisk (*) indicate the factory default settin g. NOTE: Wireless menu options are o nly available on pr oducts that support wireless connectivity. F or more information, re fer to the Product Basics chapter of this user guide.
Menu item Sub-menu item Sub-menu item Description Legacy Default IP On Off Restore Network Defaults Resets all network configurations to their factory d efaults.
HP Digital Solutions Setup menu In the following ta ble, items that have an asterisk (*) indicate the factory default settin g. Menu item Sub-menu item Description Digital Solution Setup Wizard Guides.
Menu item Sub-menu item Sub-menu item Sub-m enu item Description Paper Selection Tray 1 Tray 2 Tray 3 Default paper size Letter (8.5 x 11in.) A4 (297 x 210 mm) ... For a complete list of paper sizes, see Supported paper sizes. Default paper type Plain Paper Premium Inkjet .
Menu item Sub-menu item Sub-menu item Sub-m enu item Description Default Paper Type Plain Paper Premium Inkjet ... For a complete list of paper sizes, see Supported paper types and tray capacity. Sets the paper type for printing internal r eports, faxes, or any print job that does not specify a type.
Menu item Sub-menu item Sub-menu item Sub-m enu item Description Sleep after Standby 15 Minutes After Standby 30 Minutes After Standby 1 hour After Standby 2.hours.after.stan dby * Determines when to put the product to sleep after it has been put into Standby mode.
Tools menu Use the Tools menu to im prove the product's print quality and view estima ted ink levels. Menu item Description Display Estimated Ink Levels Displays a graph of how much ink has been consumed for ea ch cartridge. Clean Printhead Use this feature to clean, adjust, and align the print heads.
Print Reports menu Use the Print Reports menu to print reports that provide in formation about th e product. Menu item Sub-menu item Description Printer Status Report Prints curren t product information, cartridge status, and more assistance.
3 Connect the product ● Connect the pr oduct using a USB ca ble ● Connect the product to a netw ork ● Install the product on a wireless network (wireless mo dels only) Connect the product using a USB cable This product supports a USB 2.0 connection.
Connect the product to a network Supported network protocols To connect a netwo rking-equipped product to a ne twork, you need a network that uses one or more of the following protoco ls.
3. Find the IP address on the ne twork configuration report. Printer Status Report [ [ [ [ [ [ [ [ [ [ Install the software 1. Quit all programs on the computer. 2. Install th e software from the CD. 3. Follow the onscreen instructions. 4. When prompted, select the Wired Network - Connect the pr inter to your network using an Ethernet cable.
Set or change the product password Use the HP Embedded Web Server to set a password or chan ge an existing password for a product on a network so una uthorized users can not change the product settings. 1. Type the product IP address into the ad dress line of a We b browser.
Link speed and duplex settings NOTE: This information applies only to Ethernet (w ired) networks. It does not apply to wireless networks. The link speed a nd communication mode of the print server must match the netwo rk hub. For most situations, leave th e product in automatic m ode.
Install the product on a wireless network (wireless models only) Before installing the product software, make sure the product is not connected to the network usi ng a ehternet c able.
Install the software for a wireless product currently on the network If the product alre ady has an IP address on a wireless networ k and you want to inst all product software on a computer, complete the following steps. 1. From the product control pane l, print a configur ation p age to obtain the product IP address.
36 Chapter 3 Co nnect the product ENWW.
4 Use the product with Windows ● Supported operating systems and printe r drivers for Windows ● Select the correct printer driver for Wind ows ● Change print job setting s for Windows ● Remove.
HP PCL 6 driver (This print dr iver is provided on the in-box CD and is also available from http://www.hp.com/ go/ support .) ● Provided as the default driver.
HP Universal Print Driver (UPD) The HP Universal Print Dr iver (UPD) for Windows is a single driver that gives you instant ac cess to virtually any HP Officejet pr oduct, from any loc ation , without downloading separate drivers. It is built on proven HP p rint driver technology and has been teste d thoroughly and used with ma ny software programs.
settings anywhere else in the printing software, but will be applied if no conflicting command is sent with a pri nt job. You can chan ge most of the print settin gs here.
Remove the printer driver from Windows Windows XP 1. Click Start , Control Panel , an d then Add or Remove Programs . 2. Find and select the product from the list. 3. Click the Change/Rem ove button t o remove th e softwar e. Windows Vista 1. Click Start , Control Panel , an d then Programs an d Features .
42 Chapter 4 Use the product with Windows ENWW.
5 Use the product with Mac ● Supported operating system s and printer drivers for Mac ● Software for Mac computers ● Priority for print settings for Mac ● Change printer-drive r settings for M.
Open the HP Utility Use any of the following meth ods to open the HP Uti lity: ● From the dock, click HP Utility . ● From Applications , open the Hewlett-Pa ckard folder, and th en click HP Utility . ● Click the Utility tab of the Options and Supplies pan el from Print and Fax .
Priority for print settings for Mac Changes to print setti ngs are prioritize d depending on where the changes are made: NOTE: The names of commands and dialog boxes migh t vary depending on your software program .
Remove the printer driver from Mac operating systems You must have administrator righ ts to remove the software. 1. Open System Preference s . 2. Select Print & Scan . 3. Highlight t he product. 4. Click the minus (-) symbol to delete the print qu eue.
6. In the Fax Information a rea, enter the fax number of on e or more recipients. O ther Fax Options may also be availabl e, including Preview , Color or Black & White , Layout , Paper Handling , and Scheduler settings. NOTE: If you ne ed to include a dialing prefix, enter it in the Dialing Prefix field.
Scan using App le Preview 1. Click the Apple Preview icon in the dock, or o pen Preview from the Applications folder. 2. From the Preview File menu, select the Import from Scanner option.
6 Paper and print media ● Understand paper use ● Change the printer driver to match the pape r type and si ze in Windows ● Supported paper sizes ● Supported paper types and tray capacity ● Load paper trays ● Configure tr ays Understand paper use HP Officejet inks for business are specificall y developed for use with HP printheads.
Media type Do Do not Envelopes ● Store envelopes flat. ● Use envelopes where the seam extends all the way to the corner of the envelope. ● Do not use envelopes that are wrinkled, nicked, stuc k together, or otherwise damaged. ● Do not use envelopes that have clasps, snaps, windows, or coated linings.
Table 6-1 Supported pap er and print media si zes Size Dimensions Tray 1 Tray 2 Tray 3 Automatic du plex printing Letter 216 x 279 mm (8.5 x 11 inches) Oficio 8.5 x 13 (8.5 x 13 inches) Oficio 216x340 mm 216 x 340 mm Legal 216 x 356 mm (8.5 x 14 inches) A4 210 x 297 mm (8.
Table 6-2 Supporte d envelopes (conti nued) Size Dim ensions Tray 1 Tray 2 Tray 3 Automatic duplex printing Envelope C6 114 x 162 mm (4.5 x 6.4 inches) Envelope Monarch 98 x 191 mm (3.9 x 7.5 inches) Japanese Envelope Chou #3 120 x 235 mm (4.7 x 9.3 inches) Japanese Envelope Chou #4 90 x 205 mm (3.
Table 6-4 Supported ph oto media (continued) Size Dimensions Tr ay 1 Tray 2 Tray 3 Automatic duplex printing Japanese Postcard (100 x 148 mm) (3.9 x 5.8 inches) Custom Minimum: (3 to 5 inches) Maximum: (8.5 to 14 inches) Width: (3 to 8.5 inches) Length: (5 to 14 inches) Width: ( 4 to 8.
Table 6-6 Tray 1 (multi-purpose) on left si de of th e product (continued) Paper type Weight Capacity 1 Paper orientation ● Envelope ● Heavy Envelope ● Labels Up to 7 envelopes or labels Side to.
Load paper t rays Load Tray 1 (multi-pur pose tray on left side of the product) 1. Open Tray 1. 2. Pull out the extension tray. 3. Extend the paper guides fullyand then lo ad the paper sta ck into Tray 1. Adjust the paper guides to the size of the pa per.
Load Tray 2 or optional Tray 3 1. Pull the tray out of the product. 2. Slide open the p aper length and width g uides. 3. Place the paper in the tray and make sure that it is flat at all fo ur corners. Slide the side paper width guides so that they align w ith the paper-size marking in the bottom of the tray.
4. Push down on the paper to make sure that the paper sta ck is below the paper limit tabs on the side of the tray. 5. Slide the tray into the product. Load the document feeder The document fe eder holds up to 50 sh eets of 75 g/m 2 (20 lb bond) pape r.
1. Insert the originals into th e document feeder face-up. 2. Adjust the guides until they are snug agai nst the paper. Configure trays By default, the p roduct pulls paper fr om Tray 2. If Tray 2 is e mpty, the produc t pulls paper from Tr ay 1, or Tray 3 if it is installed.
Paper use Configure the product Print Occasionally use special paper, such as heavy paper or letterhead, from a tray that usually contains plain paper. Load special paper in Tray 1. From the software progra m print dialog, choose the paper type that matche s the special paper loaded in the tray before sending the print job.
60 Chapter 6 Pap er and print media ENWW.
7 Ink cartridges The information contain ed herein is subje ct to ch ange without notice. For the late st User Guide information go to www.hp.com/ support .
Supplies views Ink cartridge view 1 1 Metal connector and ink nozzle. Do not touch. Fingerprin ts may cause supply error mess ages. Dust may also cause supply error messages; do not leave ink cartridges outside the product for prolonged pe riods of time.
Modify the Low on Ink Warning Level settings from the control panel You can enable or disable the default se ttings at any time, and you do not have to re-enable them when you install a new ink cartridge. 1. From the Home screen o n the control panel, to uch the Setup button.
Your ink cartridge might not be a ge nuine HP i nk cartridge if you noti ce the follo wing: ● The supplies status page indicates that a used or cou nterfeit supply is installed. ● You are experiencing a high number of p roblems with the ink ca rtridge.
3. Grasp the edge of the old ink cartridge and then pull the cartridge straight out to remo ve it. 4. Remove the new ink cartridge from the packaging. 5. Do not touch the metal connector of the in k cartridge. Fingerprints o n the connecto r can cause print-quality problems.
6. Insert the new ink cartridge in to the product. 7. Close the ink cartridge door. 8. Place the old ink cartri dge in the box and ref er to HP's recycling instruct ions at http://wwww. hp.com/ recycle . Solve issues with supplies Check the ink cartridges If you are experiencing p rint quality problems, see Improve print quality on page 203 .
quality. If you are us ing a refilled or remanu factured i nk cartridge and are n ot satisfied with the print quality, replace th e cartridge with a genuine HP cartridge.
Section Ink cartridge 3 Magenta 4 Yellow ● If dots or streaks appear in one or more group s, clean the printhead. If thi s does not solve th e problem, contact HP. ● If streaks appear in multiple color bands, see if the problem still persists by performing an additional print head cleaning, and then contact HP.
Interpret control pane l messages for supplies Use SETUP cartridges Description The SETUP cartridges have been removed before the p roduct has completed initialization. Recommende d action Use the SETUP cartridges that came with your product for product initialization.
Recommende d action No action necessary. Incompatible <color> Description You have installed an in k cartridge that is intended for u se in a different HP product model. T he product will NOT function with this print cartridge i nstalled. Recommende d action Install the correct ink ca rtridg e for this product.
Recommende d action You have a used, but sti ll genuine, HP cartridge in stalled. No action required . ENWW Solve issues with suppl ies 71.
72 Chapter 7 Ink cartridge s ENWW.
8P r i n t ● Print tasks (Windows) ● Print tasks (Mac) ● Additional prin t tasks (Windows) ● Additiona l print task s (Mac OS X ) ● Use HP ePrint ● Use the HP ePrint Mobile Driver ● AirP.
Get help for any printi ng option with Windows 1. Click the Help button to open the online Help. 74 Chapter 8 Print ENWW.
Change the number of p rint copies with Windows 1. On the File menu in the soft ware progr am, click Print . 2. Select the product, and then se lect the number of copie s. Save custom print settings for reuse with Windows Use a printing shortcu t with Windows 1.
3. Click the Printing Shortcuts tab. 4. Select one of th e shortcuts, and th en click the OK button. NOTE: When you select a shortcut, the corresponding settings chan ge on the other tabs in the printer driver . Create printi ng shortcuts 1. On the File menu in the softwar e program, click Print .
2. Select the product, and then click the Properties or Preferences button . 3. Click the Printing Shortcuts tab. 4. Select an existing short cut as a base. NOTE: Always select a shortcut before adjusting any of the settings on the ri ght side of the screen.
5. Select the print options for the new sho rtcut. 6. Click the Save As button. 7. Type a name for the shortcut, and click the OK button. Improve print quality with Windows Select the page size with Windows 1. On the File menu in the soft ware progr am, click Print .
3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop-down list. Select a custom page size with Windows 1. On the File menu in the soft ware progr am, click Print . 2. Select the product, and then cli ck the Properties or Preferences button.
2. Select the product, and then click the Properties or Preferences button . 3. Click the Finishing tab. 4. Select the Print on both sides check box. Click the OK button to print the job.
Print multiple pages per sheet with Windows 1. On the File menu in the softwar e program, click Print . 2. Select the product, and then click the Properties or Preferences button .
4. Select the number of pa ges per sheet from the Pages per sheet drop-down list. 5. Select the correct Print page borders , Page order , and Orientation options. Select page orientation with Windows 1. On the File menu in the softwar e program, click Print .
3. Click the Finishing tab. 4. In the Orientation area, select the Portrait or Landscape op tion. To print the pa ge image upside down , select the Rotate by 180 d egrees option. Set Advanced color options with Windows 1. On the File menu in the soft ware progr am, click Print .
Create a printin g preset 1. On the File menu, cl ick the Print option. 2. Select the product from the printer list. 3. Select the print sett ings that you wa nt to save for reuse. 4. In the Presets menu, click the Save As... option, and type a name for the preset.
4. From the Pages per Sheet menu, select the number of p ages that you want to prin t on each sheet (1, 2, 4, 6, 9, or 16). 5. In the Layout Direction area, select the order and p lacement of the pages o n the sheet. 6. From the Borders menu, select the type of borde r to print around each page on the shee t.
Additional print tasks (Windows) Cancel a print job with Windows 1. If the print job is currently p rin ting, ca ncel it by touching the Printing <filename> display near the bottom of the product control pa nel, and then touch the Cancel that beco mes available on the right-side of the control panel.
2. Select the product, and then click the Properties or Preferences button . 3. Click the Paper/Quality tab. 4. From the Paper type drop-dow n list, click the More.
5. Expand the list of Typ e is: options. 6. Expand the category of paper types that best describes your paper. NOTE: Labels are in the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button. Print the first or last page on different paper with Wi ndows 1.
2. Select the product, and then click the Properties or Preferences button . 3. Click the Paper/Quality tab. 4. In the Special pages area, click the Print pages on differen t paper option, and then click the Settings button.
5. In the Pages in document area, select either the First or Last option. 6. Select the correct optio ns from the Paper source and Paper type drop-down lists.
7. If you are printing both the first and last pag es on different pa per, repeat steps 5 and 6, selecting the options for the othe r page. 8. Click the OK button. Scale a document to fit pa ge size with Windows 1. On the File menu in the softwar e program, click Print .
3. Click the Effects tab. 4. Select the Print document on option, and then select a size from the drop-down list. Add a watermark to a do cument with Windows 1. On the File menu in the soft ware progr am, click Print . 2. Select the product, and then cli ck the Properties or Preferences button.
Create a booklet with Windows 1. On the File menu in the softwar e program, click Print . 2. Select the product, and then click the Properties or Preferences button .
4. Select the Print on both sides check box. 5. In the Booklet lay out drop-down list, click the Left binding or Right binding opt ion. The Pages per shee t option automatically changes to 2 page s per sheet . Additional print tasks (Mac OS X) Cancel a print job with Mac 1.
Change the paper size and type with Mac 1. On the File menu in the soft ware progr am, click the Print option. 2. Select a size from the Paper Size drop-down list. 3. Open the Paper/Quality panel. 4. Select a type from the Media Type drop-down list. 5.
NOTE: The product mu st be connected to a wir ed or wireless netw ork and have Intern et access to use HP ePrint. 1. To use HP ePrint, you must fi rst enable HP Web Services. a. From the Home screen o n the product control panel, touch the Web Services button.
Go to www.hp.com/ go/eprintmobiledriver for drivers an d information. Supported op erating system s ● Windows® XP (32 -bit, SP 2 or greater) NOTE: Microsoft retired main stream support for Windows XP in April 2009. HP will continue to provide best-effort support for th e discontinued XP operating system.
Connect the printer with HP Wireless Direct Connect a computer, smart phone, ta blet, or other Wi -Fi capable device direct ly to your HP printer with HP Wireless Direct. With an HP Wireless Dire ct connection you can print wirelessly, without a router, from your Wi-Fi capable devi ces.
Connect and print from a WiFi capable computer over a wireless router and Wireless Direct 1. Setup and install you r printer over a wireless r outer. Make sure you can su ccessfully print over your wireless router before p roceeding. 2. Turn on your printer’s Wireless Direct connection .
● Open the Wireless Direct menu. ● Select On to enable Wireles s Direct connection s or select On With Secu rity to enab le secure, Wireless Direct connection s to the printer.
1. Insert the USB drive into the USB port on the front or back of the product. The Plug and Print menu opens. 2. Select a document from the list o f documents and folder s on the USB device. 3. Touch the Setti ngs button to modify the print settings for the jo b, if n ecessary.
102 Chapter 8 Print ENWW.
9 Color ● Adjust color ● Use the HP EasyColor option ● Match colors to your computer screen ● Print fade- and wate r-resistant prints Adjust color Manage color b y changing the settings on the Color (Windows) and Color Options tab (Mac) in the printer driver.
● Photo (Adobe RGB 1998) : Use this theme with printing digital photos that use the AdobeRGB color sp ace rather than sRGB. Turn off co lor management in the software program when using t his theme.
NOTE: Changing colo r settings manu ally can impa ct output. HP re commends that only color graphics experts change these settings. 6. Click OK so save your adjustments and close the window , or click Reset to return the settings to the factory defaults (Win dows).
If you are using the HP Po stscript printer driver for Mac, HP EasyCol or technology scans a ll documents and automati cally adjusts all photog raph ic images with th e same improved ph otographic results. In the following examp le, the images on th e left were created wi thout using the HP EasyColor option.
Many factors can influenc e your ability to matc h printed colors to those on your monitor: ● Print media ● Printer ink ● Printing process (inkjet, press, or laser technology, for example) ● O.
108 Chapter 9 Color ENWW.
10 Copy ● Use copy functions ● Copy settings ● Copy photos ● Copy mixed size originals ● Copy on both sides ENWW 109.
Use copy functions Copy 1. Load the document onto the scanner glass or into the documen t feeder. CAUTION: Whe n using the document fe eder, ensure t here are no staples in your do cument. CAUTION: When performing a copy, ensure the scan lid is clos ed.
3. Touch the arro ws to change the n umber of copi es, or touch the existing number and type the number of copies. 4. Touch the Black or Color button to start copying. Copy a multiple-page original 1. Insert the ori ginals into the docu ment feeder face-up.
Copy identification cards Use the ID Copy feature to copy bo th side s of identificatio n cards, or othe r small-size documents, onto the same side of one sh eet of paper. The pr oduct prompts yo u to copy the first side and then to place the seco nd side on a different are a of t he sca nner glass and cop y again.
Cancel a copy job 1. Touch the Can cel button on the product control panel. NOTE: Use the Cancel button if the current job screen ha s not timed out. You can also cancel the job from the queue of the status bar. 2. Remove the remaining pages from the document feeder.
Collate a copy job 1. Load the docume nt onto the scanne r glass or into the document feed er. 2. From the Home screen, to uch the Copy button. 3. Touch the Setti ngs button, and then touch the Collate button to s elect. 4. Touch the Black or Color button to start copying.
3. Clean the scanner glass a nd the white plastic backing with a soft cloth or spon ge that has been moistened with n onabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammon ia, ethyl alcohol, or ca rbon tetrachloride on a ny part of the prod uct; these can damage th e product.
Define custom copy settings When you change the copy settin gs at the contro l panel, the custom setting s remain in effect for approximatel y 2 minutes after the job completes, and then the product returns to the default settings. To immediately return to the default settings, press the Cancel button from the Home screen.
Copy photos NOTE: Copy photos from the scanner glass, not from the document feeder. 1. Place the photo on the scanner gl a ss, picture-side down at the upper left corner of the g lass, and close the scanner lid . 2. From the Home screen, touch the Copy button.
2. Place one page of the original document fa ce down in the upper left corner o f the scanner glass. 3. From the Home screen, touch the Copy button. 4. Touch the Setti ngs button, and then scroll to and touch the Tray Selection button. 5. From the list of paper sizes, tou ch the name of th e paper size that is loaded i n the tray.
4. Select the duplexi ng option that you want to use. For examp le, to copy a two-sided origi nal with two-sided output, select the 2-Sided to 2- Sided option.
120 Chapter 10 Cop y ENWW.
11 Scan ● Use scan functions ● Scan settings ● Scan a photo to USB ENWW 121.
Use scan functions Use the product to scan a do cument from th e scanner glass or document feeder. CAUTION: When using the document feeder, ensure there are no staples in your document. CAUTION: For best scan quality, close scanner lid before you turn on the pr inter.
● Select th e folder fo r your HP printer. ● Select HP Scan . 3. Select a scan shortcut. Make changes to the scan settings , if needed. 4. To start the scan, click Scan . Mac OS X 1. Load your original prin t-side down on the left–rear corner of the glass or print-side up in th e ADF.
From the Windo ws control panel, in the Cameras and Scanner folder (located inside th e Hardw are and Sound folder fo r Windows Vista and Windows 7), do uble-click the product icon. T his opens the standard Microsoft WIA Wizard, whi ch enables you to scan to a file.
Resolution and color guidelines The following table de scribes the recommend ed resolution and color se ttings for different types of scan jobs. NOTE: The default resolution setti ng is approximately 600 d pi for flatbed scan ning and approximately 300 dpi for ADF scannin g.
Scan quality Over time, specks of debris mig ht collect on t he scanne r glass and white plastic backing, which can affect performance. Use the follow ing procedure to clean the scanner glass and wh ite plastic backing. 1. Use the power switch to turn off the product, and then unplug t he power cord f rom the electrical socket.
Scan a photo to USB 1. Place the photo on the scanner gl a ss, picture-side down at the upper left corner of the g lass, and close the scanner lid . 2. Insert a USB storag e device into the port on the front or back of the product. 3. From the Home screen, touch the Scan button.
128 Chapter 11 Scan ENWW.
12 Fax ● Set up fax ● Use the phone book ● Set fax settings ● Use fax ● Solve fax problems ● Regulatory information and warra nties Set up fax Install and connect the hardware Connect fax to a telephone line ▲ Connect the te lephone cable to the line port on the product and t o the telephon e jack on the wall.
5. Select the 12-hour cl ock or 24-hour clock. 6. Use the keypad to enter the current time, and the n touch the OK button. 7. Select the date format. 8. Use the keypad to enter the cu rrent date, and then touch the OK butto n. 9. From the Fax Setup menu, touch the Basic Fax Setup me nu, and then touch the Fax He ader menu.
Use speed dials Create and edit speed-dial entries 1. From the product's Home screen , touch the Fax button . Jan 00 00 00:00a 2. Touch the Speed-Dial Setup menu. 3. Touch the Add/Edit Speed-Dial button. 4. Touch an un assigned number from the list.
Manage group-dial entries Create and edit gr oup-dial entries 1. Create an individu al entry for each fax number that yo u want in the group. a. From the Home screen , touch the Fax button. b. Touch the Sp eed-Dial Setup menu. c. Touch the Add/Edit Spe ed-Dial button.
The default setting is Off . You might want to turn this setting on and enter a prefix if, for exampl e, you have to dial a n umber such as 9 to get a te lephone line outsid e of your company telep hone system. While this setting i s active, you can dial a fa x num ber without the dial prefix by using manual d ial.
Set the redial-on- no-answe r option If this option is on, the product redials auto matica lly if the receivin g machine does not an swer. The factory-set default for the redial-on -no-answer option is Off . 1. From the Home screen, touch the Setup button.
● Very Fine : This setting is best used for documents that mix text a nd images. The transmission time is slow er than the Fine setting. ● Photo : This setting is best for documents that conta in images. The factory-set default resolution setting is Fine .
number sends you a fax, the control- panel display indicates th at the number is blocke d, the fax does not print, and the fax is not saved in memory. Faxes from blocked fax numbers appear in th e fax activity log with a “discard ed” designation. You can un block blocked fax numbers individ ually or all at one time.
To set or chan ge the number of ring s-to-answer, use the following steps: 1. From the Home screen, touch the Setup button. 2. Touch the Fax Setup menu. 3. Touch the Basic Fax Setup menu. 4. Touch the Rings to Answer button. 5. Use the keypad to enter the number of ring s, and then touch the Done button.
NOTE: Make sure that the defaul t paper size setting matches th e size of the paper in the tra y. 1. From the Home screen, touch the Setup button. 2. Touch the Fax Setup menu. 3. Touch the Advanced Fax Setup menu. 4. Touch the Automatic Redu ction button, and then touch the On button .
Use fax Fax software Supported fax programs The PC fax program that came with the product is the only PC fax program that works with the product. To co ntinue to use a PC fax program prev iously installed on the computer, use the modem that is already connect ed to the computer; it will not function through th e product modem.
DSL A digital subscriber lin e (DSL) uses digital technology over sta ndard copper telephone wire s. This product is not direct ly compatible wit h those digital signals.
Fax memory Fax memory contents are retained when there is a loss of power The product's NEND memory protects against data loss when a power failure o ccurs.
5. The product scans the first pag e. If the document has multiple pages, load the next page and touc h the Yes button. Continu e this process until you have sca nned all the pages. 6. When you have sca nned the last pag e, touch the No button at th e prompt.
Use speed dials and group-dial entries 1. Load the document in to the document fe eder or onto the scanner glass. 2. From the Home screen, touch the Fax button. 3. On the keypad, touch the Spee d-Dial icon. 4. Touch the n ame of the individual or group entry that you wan t to use.
Send a standard fax from the computer You can send a document on your computer as a fax, without printin g a copy and faxing it from the printer. NOTE: Faxes sent from your computer by this method use the prin ter’s fax connection , not your Internet connection or compute r modem.
You can fax electronic docu ments from a comput er if you meet the follo wing requirements: ● The product is connected d irectly to the comput er or to a network to wh ich the computer is connected. ● The product so ftware is installed on the computer.
Send a fax by dialing from a te lephone connected to the fax line Occasionally, you might want to dial a fax number fro m a telephone that is con nected to the same line as the produc t.
1. Load the docume nt into the documen t feeder. 2. From the Home screen, to uch the Fax button. 3. Touch the Fax Methods button. 4. Touch the Send Fax Later button. 5. Use the keypad to e nter the time of day to send the fax. Touch the OK button. 6. Use the keypad to e nter the date to send th e fax.
3. When you hear the dial to ne, enter the numbe r by using the keypad on the printe r control panel. 4. Follow any prompts that mig ht occur. TIP: If you are using a call ing card to send a fax and y.
Receive a fax Print a fax The product stores about 2MB of memory. This is ~1 00 black and white A4 page s at FINE resolution. These faxes are stored continuou sly. Reprinting them do es not clear them from the memory. Reprint a fax 1. From the Home screen, touch the Setup button.
Solve fax problems Fax troubleshooting checklist ● Several possible fixe s are available. After each recommended acti on, retry faxing to see if the problem is resolved. ● For best results during fax problem solving, make sure the line from the product is plugged directly into the wall ph one port.
4. Verify that the fax was set up when the pr oduct software was installed. From the computer, in the HP p rogram folder, run the Fax Setup Utility. 5. Verify that the t elephone serv ice supports ana log fax. ● If using ISDN or digital PBX, contact your serv ice provider for inform ation about conf iguring to an analog fax line.
Fax error messages Alert and warning messages appear te mporarily and might req uire you to acknowledge the message by touching the OK button to resume or by touching the Cancel button to cancel the job. With certain warnings , the job might not complete or the print quality might b e affected.
Open the Service menu, and touch the Fax Serv ice button. Touc h the Run Fax Te st button. This test verifies that the phone cord is connected to the correct port a nd that the phone lin e has a signal. The product prin ts a report wit h the results. If the error persists , contact HP.
If the error persists , contact HP. See www.hp.co m/ support or the support flyer that came in the product b ox. Fax Send error. Description An error occurred while tryin g to send a fax. Recommende d action Try resending the fax. Try faxing to anothe r fax number.
No dial tone. Description The product could n ot detect a dial tone. Recommende d action Check for a dia l tone on the phone lin e by touching th e Start Fax button. Unplug the telepho ne cord from both the p roduct and the wall an d replug the cord. Make sure that you are u sing the telephone co rd that came with the product.
Recommende d action Allow the pro duct to retry sending the fax. Call the recipien t to ensure that the fa x machine is on and ready. Check that you are dialing the correct fax number. If the product continues to redial, unplug the pr oduct telephone cord from the wall, plu g in a telephone, and try making a voice call.
Fax logs and reports Use the following instructions to print fax logs and reports: Print individual fax reports 1. From the Home screen, to uch the Setup button, and then touc h the Print Reports menu. Jan 00 00 00:00a 2. Touch the Fax Reports menu. 3.
3. Touch the Fax Setup button. 4. Touch the Advanced Setup button. 5. Touch the Fax Error Repor t button, and then touch the printing option that you want to use. Change error correction and fax speed Set the fax-error-correction mode Usually, the product monitors the signals on the telephone lin e while it is sending or receivi ng a fax.
● Faxes can be received , but not sent ● Unable to use fax functions from the control pane l ● Unable to use sp eed dials ● Unable to use group dials ● Receive a recorded error message from .
● Unplug the product tele phone cord from the wall, plug in a telephon e, and try making a voice call. ● Unplug the tel ephone cord from bo th the product and the wall a nd replug the cord . ● Make sure that you are using the telephone cord tha t came with the produ ct.
● Check the phone li ne by using the Run Fa x Test option from the Fax Setup menu on the control panel. a. From the Home screen , touch the Setup button. b. Open the Fax Setup menu. c. Open the Fax Tools menu. d. Select the Run Fax Test item. ● If the error pe rsists, contact HP .
c. Open the Fax Log m enu. d. Select the Print Log Now option. ● If an extention ph one is connected betwe en the produ ct and the wall, make sure th at the phone is hung up. ● Connect the produ ct directly into the wall telepho ne jack and resend the fax.
Unable to use speed dials ● Make sure that the fax number is valid. ● If an outside li ne requires a p refix, turn on the Dial Prefix option or include the pref ix in the speed dial number. a. From the Home screen , touch the Setup button. b. Open the Fax Setup menu.
NOTE: To send a fax without a prefix, wh en the Dial Prefix option is turned on , send the fax manually. ● Send a fax to a n international nu mber a. If a prefix is required , manually dial the telephone number with the prefix. b. Enter the country/region code before dialing th e phone number.
Solve problems receiving faxes ● The fax does not respond ● An error message displays o n the control panel ● A fax is received but does not print ● Sender receives a busy sig nal ● No dial .
d. Open the Fax Speed m enu. e. Select the correct setting. ● Contact your service pr ovid er to make sure that fax is supp orted and for a recommended fax speed settings. Some companies might require an adapter. An error message displays on the control panel The No fax detected .
NOTE: Turning off the Error Correction Mode feature can reduce image qua lity. a. From the Home screen , touch the Setup button. b. Open the Fax Setup menu. c. Open the Adva nced Fax Setup menu. d. Open the Error Correction Mode menu. e. Select the Off setting.
Sender receives a busy signal A handset is conne cted to the product ● Make sure the phone is hung up. ● Change the Answer Mode option to match the product setup. a. From the Home screen , touch the Setup button. b. Open the Fax Setup menu. c. Open the Ba sic Fax Setup menu.
Solve general fax problems ● Faxes are sending slowly ● Fax quality is poor ● Fax cuts off or prints on two pages Faxes are sending slowly The product is experiencing poor phone lin e quality. ● Retry sending the fax when the line conditions have improved.
Fax quality is poor Fax is blurry or light. ● Increase fax reso lution when s ending fax es. Resolu tion does not affect re ceived fa xes. a. From the home screen , touch the Fax button . b. Touch the Settings menu. c. Open the Resolution menu. d. Select the correct setting.
13 Manage and maintain ● Print information pages ● Use the HP Embedded Web Server ● Use HP Web Jetadmin software ● Product security feature s ● Economy settin gs ● Clean the product ● Product update s Print information pages Information pages reside within the product me mo ry.
Menu Item Sub Me nu Item Description Network Configuration Page Displays status for: ● Network hardware configuration ● Enabled features ● TCP/IP and SNMP information ● Network statistics ● Wireless network configurat ion (wireless models only) Event Log Prints a log of errors and other events during product use.
About cookies The HP EWS places ve ry small text files (cookies) on your hard drive when you are browsing. These files let the HP EWS re cognize your computer the next time you visit.
● Network t ab ● Tools Tab ● Settings Tab NOTE: Changing network settings in the HP EWS mi ght disabl e some of product, or product software or features.
Scan tab Use the Scan tab to configure th e product's sca n features. Th e Scan tab includes the fo llowing items: ● Scan to Computer : Use Webscan.
Network tab Use the Network tab to configure and secure network setti ngs for the product when it is co nnected to an IP-based netw ork. This tab doe s not display if the product is connected to other typ es of networks.
imaging environment — ultimately increa sing busine ss productivity by helping you save time, contro l costs, and protect your investment. HP Web Jetadmin upda tes are periodically made av ailable to pr ovide support for specific product features. Visit www.
● SNMP disable/ena ble : SNMP (Simple Network Managemen t Protocol) is used by network management applications for pro duct management. This product supports the SNMPv1 protocol on IP networks. This prod uct allows the ability to enable/disable SNMPv1.
Protected Protocols – HTTPS The HP Embedded Web Server features the abi lity to en able encryption of product commun ication through the HTTPS red irection feature. When us ed, HTTPS prevents others from viewing information between the EWS a nd the product via encryption – p roviding a secure communicatio n method.
Economy settings Print with General Office mode General Office p rint mode uses less ink, which might extend the life of the cartridg e. 1. On the File menu in the soft ware progr am, click Print . 2. Select the product, and then cli ck the Properties or Preferences button.
Schedule On/Off 1. From the Home screen, touch the Setup button. 2. Open the following menus: ● Device Setup ● Power Handling ● Schedule On/Off 3.
3. Clean the scanner glass and the white plastic back ing with a soft cloth or spon ge that has been moistened with nonabrasive g lass cleaner. CAUTION: Do not use abrasives, acetone, benzene , ammonia, ethyl alcohol, or carbon tetrachloride on a ny part of the product; th ese can damage the p roduct.
2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt. 3. Close the document feeder cover. Clean the touch screen Clean the touch scr een whenever it is ne cessary to remove fingerprints or dust. Wipe th e touch screen gently with a clean, wa ter-dampened, lint-free cloth.
184 Chapter 13 Ma nage and maintain ENWW.
14 Solve problems ● Customer support ● Problem-solving checklist ● Restore the factory-set defaults ● Paper feeds incorrectly or becomes jammed ● Clear jams ● Improve print qua lity ● Th.
● Step 2: Check the control panel for err or messages ● Step 3: Test print functionali ty ● Step 4: Test co py functionalit y ● Step 5: Test the fa x sending function ality ● Step 6: Test th.
Step 5: Test the f ax sending functionality 1. From the control pane l Home screen, touch the Setup button. 2. Open the Fax Se tup menu, and then open the Fax Tools men u. Touch the Run Fax Test button to test th e fax func tionality. 3. Touch the Fax butto n on the product co ntrol pane l, and then touc h the Start Fax button.
Restore the factory-set defaults CAUTION: Restoring the fac tory-set defaults returns all of the product an d network settings to the factory defaults, and it also clears the fax header name, p hone number, and any stored faxes in the product memory.
Paper feeds incorrectly or becomes jammed ● The product does not pick up paper ● The product pick s up multiple sh eets of paper ● Prevent paper jams The product does not pick up paper If the product does no t pick up paper fro m the tray, try these solutions.
4. Make sure the tray is not overfilled. If it is, remove the entire sta ck of paper from the tray, straighten the stack, an d then return some of the paper to th e tray. 5. Make sure the paper g uides in the tray are adju sted correctly for the si ze of paper.
Clear jams from the document feeder 1. Turn the prod uct off. 2. Open the document feed er cover. 3. Lift the docume nt feeder roller assembly, and gently pull th e jammed paper out.
4. Close the document feede r cover. 5. Open the scanner lid. If paper is jammed behind the whi te plastic backing, gently pull i t out. Clear jams in Tray 1(Multi-purpose tray) 1. If the jammed sheet i s visible and easily accessible in Tray 1, pull it fr om Tray 1.
2. The jammed sheet may also be accessible by removing Tray 2 and removing the jammed sheet by pulling it to th e right and then out of the product. 3. If the jammed sheet i s not visible or easily accessible in Tray 1 , open the left door to access the j ammed sheet.
5. Lower the plat en by pressing do wn on the green tab. This will caus e the product to try to feed the sheet throug h the print zone. You may need to gently pull on the sheet if it does not feed. Remove th e sheet. 6. Lift the green tab to place the platen b ack into its operating position.
7. Reinstall the duplexer. 8. Close the left door. ENWW Clear jams 19 5.
Clear jams in Tray 2 1. Open Tray 2 by pulling it out and releasing the latch at the rear le ft of the tray. 2. Remove the jammed sheet by pulling it to the right and then out of the product. 3. Close Tray 2. NOTE: To close the tray, push in the middl e or with even pressu re on both sides.
Clear jams in optional Tray 3 1. Open Tray 3. 2. Remove the jammed sheet by pulling it to the right and then out of the product. ENWW Clear jams 19 7.
3. If the jam cann ot be cleared at the tray, try clearing the jam from the Tray 3 left door. 4. Close Tray 3. NOTE: To close the tray, push in the middl e or with even pressu re on both sides. Avoid pushing on one side only. Clear jams in the left door 1.
2. Gently remove any vi sible paper from the rollers and deliv ery area. NOTE: If the sheet tears, ma ke sure th at all fragments are removed b efore you resume printing.
Clear jams in the output bin 1. Look for jammed paper in the outpu t bin area. 2. Remove any visible media. NOTE: If the sheet tears, ma ke sure th at all fragments are remov ed before resuming printi ng. 3. Open and then close the left door to clear the message.
Clear jams in the duplexer 1. Open the left do or. 2. If you can see the trailing edge of the sheet, remove the sheet from the product. 3. If the paper is not visible or accessible, remove the duplexer b y pulling it out with both hands. Set the dup lexer aside, upri ght, on a piece of paper to prevent ink spills.
4. Lower the plat en by pressing do wn on the green tab. This will caus e the product to try to feed the sheet throug h the print zone. You may need to gently pull on the sheet if it does not feed. Remove th e sheet. 5. Lift the green tab to place the platen b ack into its operating position.
6. Reinstall the duplexer. 7. Close the left door. Improve print quality You can prevent most pr int-quality problems by following these g uidelines. ● Use the correct paper typ e setting in the pri.
Use the correct paper type set ting in the printer driver Check the paper type settin g if you ar e having any of the following proble ms: ● Ink is smearing on the printed pa ges. ● Repeated marks occur on the printed pages. ● Printed pages are cu rled.
● Default (sRGB) : This theme sets the product to pr int RGB data in ra w device mod e. When using this theme, man age color in the softwa re program or in the o perating system for correct rendering. ● Vivid : The product increases th e color saturation in the midtones.
4. Clear the HP EasyColor check box. 5. Click the Ink Settings button (Windows) or expand th e Advanced menu (Mac), an d then use the slider to make the follow ing adjustmen ts: ● Dry Time ● Saturation ● Black Ink Spread NOTE: Changing col or settings manually can impa ct output.
7. Click the Print in Grayscale option (Windows) or Print Color as Gray (Mac) to print a color document in b lack and shades of gray. Use this option to print color documents for photocopying or faxing. You can also use this option to prin t draft copies or to save co lor cartridge life.
Use paper that meets HP specifications Use different paper if you are having an y of the following problems: ● The printing is too light or seems faded in areas. ● Specks of ink are on the printed pages. ● Ink is smearing on the printed pa ges. ● Printed characters see m misformed.
quality. If you are us ing a refilled or remanu factured i nk cartridge and are n ot satisfied with the print quality, replace th e cartridge with a genuine HP cartridge.
Section Ink cartridge 3 Magenta 4 Yellow ● If dots or streaks appear in one or more group s, clean the printhead. If thi s does not solve th e problem, contact HP. ● If streaks appear in multiple color bands, see if the problem still persists by performing an additional print head cleaning, and then contact HP.
Use the following procedure to clean ink smears. 1. Load plain letter o r A4 paper when you are prompted. 2. From the control pa nel, touch the Setup button . 3. Press or touch the Tools menu button. 4. Press or touch the Clean ink Smea r menu button .
HP UPD PCL 5 ● Recommended for ge neral office printing in Windows enviro nments ● Compatible with previo us PCL vers ions and older HP Inkjet produ cts ● The best choice for printing from third.
1. Use the power switch to turn of f the product, and then unplug the power cord from the ele ctrical socket. 2. Open the scanner lid. 3. Clean the scanner glass and the white plastic back ing with a soft cloth or spon ge that has been moistened with nonabrasive g lass cleaner.
3. Make sure the cable s are all connecte d correctly. If the pro duct is connected to a network, check the following items: ◦ Check the light next to the network connecti on on the product. If the network is active, the light is green. ◦ Make sure that you are using a n etwork cable and not a pho ne cord to connect to the network.
The USB Print menu does not open when you insert the USB accessory 1. You might be using a USB storage device or a fi le system that this product does not support. Save the files on a stan dard USB storage device that u ses File Allocation Tabl e (FAT) file systems.
Solve product connectivity problems Solve USB direct-connect problems If you have connected the product direct ly to a com puter, check the USB cable. ● Verify that the cable is co nnected to the compu ter and to the product. ● Verify that the cable is not longer than 5 m (1 6.
3. If you installed the prod uct using a Microsoft st andard TCP/IP port, use the hostname instead of the IP address. If you installed the product using the CD installe r, or d ownloaded the fully-featured installer from the HP's web site, you can view or change th e product IP address using the following steps: a.
Solve wireless network problems ● Wireless connectivity checklist ● The control pan el displays the messa ge: The wirele ss feature on this pr oduct has bee n turned off ● The product does not p.
The control panel displays the m essage: The wireless feature on this product has been turned off 1. Touch the Setup button, and then touch the Wireless Setup menu. 2. Touch the Turn Wireless On/Off button, and then touch th e On button. The product does not prin t after the wireless co nfiguration completes 1.
The wireless connection does not work after moving the wireless router or product Make sure that the router or prod uct connects to the same network that your computer connects to. 1. From the control pa nel, touch the Setup button, and then touch the Print Reports menu.
The wireless product loses communi cation when conne cted to a VPN ● Typically, you cannot connect to a VPN and other networks at the sa me time. The network does not appear in the wireless networks list ● Make sure the wirele ss router is turned on and has power.
Problem So lution The product is in Ready mode, but nothing prints Print a Configuration page from the produ ct C ontrol Panel, and verify th e pr oduct functionality. Verify that all of the cables are correctly seated and within specifications . This includes the USB and power cables.
● When connected with a USB cable, the product does not appear in the Prin t & Scan list after the driver is selected. ● You are using a gen eric printer dr iver when using a USB connection The printer driver is not list ed in the Print & Scan list 1.
Hardware troublesh ooting 1. Make sure that the product is turned on. 2. Make sure that the USB cab le is connected correctly. 3. Make sure that you a re using the a ppropriate high-speed USB cable. 4. Make sure that you d o not have too many USB device s drawing power from the chain.
A Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers Order parts, accessories, and supplies Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/ buy/parts Order through service or support provid ers Contac t an HP-authorized service or su pport provider.
NOTE: For inform ation about the yie ld for the cartridg es, see www.hp.com/ go/pageyield . Actual yield depends on spe cific use. Some ink cartridges may not b e available in all regions.
B Service and support ● Hewlett-Pa ckard limited warr anty statement ● End User License Ag reement ● OpenSSL ● Customer support Hewlett-Packard limited warranty statement HP PRODUCT DURATION O.
HP's limited warranty is valid in any country/region or locality whe r e HP has a suppo rt presence for this product and where HP has mark eted this product.
MADE AVAILABLE WITH ANOTHER HP PRODUC T, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT. 1. THIRD PARTY SOFTWARE. The S oftware may incl ude, in addition to HP proprietary software (“HP Software”), so ftware under lice nses from third partie s (“Third Party Softwar e” and “Third Party License”).
6. LIMITATION ON REVERSE ENGINEERING. You may not reve rse engineer, decompile, or disassemble the HP Softwa re, except and only to the e xtent that the right to do so is allowed under applicable law.
LOSS OF USE, DATA, OR PROFITS; OR BU SINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER I N CONTRACT, STRICT LIABILITY , OR TORT (INCLUDING NEG LIGENCE OR OTHERWISE) AR ISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF TH E POSSIBILITY OF SUCH DAMAGE.
232 Appendix B Service and su pport ENWW.
C Product specifications ● Physical specifications ● Power consumption, ele ctrical spec ifications, and acoustic emissions ● Acoustic emissions ● Environmental specifi cations ENWW 233.
Physical specifications Table C -1 Physica l specific ations Product Height Depth Width Weight HP Officejet Pro X476 MFP Series 521 mm (20.5 inches) 406 mm (16.0 inches) 521 mm (20.5 inches) 23.7 kg (50.0 lb) HP Officejet Pro X576 MFP Series 518 mm (20.
Table C -3 Environmental spec ifications 1 (continued) Operating Transporting Tilt IMPORTANT: Caution should be taken when moving the printer sin ce tilting at an angle of > 15 degrees could result in ink leakage, especially soon after startup 1 Values are subject to change.
236 Appendix C Produ ct specifications ENWW.
D Environmental product stewardship program ● Protecting the environment ● Ozone production ● Power consumption ● Paper use ● Plastics ● HP Officejet print supplies ● Return and recyclin.
Power consumption Power usage d rops significantly while in Ready or Sle ep mode, which saves natural re sources and saves money without affe cting the high performa nce of this pro duct. Hewlett-Packard printing and imaging equipment mar ked with the ENERGY STAR ® logo is qualified to th e U.
Return and recycling instructions United States and Puerto Rico Go to www.hp.com/recycle for compl ete recycling information and to order post-paid labels an d envelopes or bo xes. Please follow the applicable instructio ns below. Multiple returns (more than one cartridge) 1.
Non-U.S. returns To particip ate in HP Planet Part ners return and re cycling program, just fo llow the simple direc tions in the recycling guide (f ound inside the packa ging of your new product su pply item) or visit www.hp.com/recycle . Select your country/region for informat ion on how to ret urn your HP Officejet printing supplies.
For recycling inform ation, you can go to www.hp.com/ rec ycle , or contact your local authorities or th e Electronics Industries Alliance: www.eiae.org . Disposal of waste equipment by users This symbol means do not dispose of your pr oduc t with your other household w aste.
Material Safety Data Sheet (MSDS) Material Safety Dat a Sheets (MSDS) for supplie s containing chem ical substances (for ex ample, ink) can be obtain ed by accessing the HP Web si te at www.hp.com/ go/msds or www.hp.com/ hpinfo/ community/environment/productinfo/sa fety .
For more information To obtain informa tion about these environ mental topics: ● Product environmental profile she et for this and many related HP products ● HP’s commitmen t to the env ironment ● HP’s environmental management system ● HP’s end-of-life product return and recyclin g program ● Material Safety Data Sheets Visit www.
Restriction on Hazardous Substances statement (Ukraine) Обладнання відповідає вимогам Технічного регламенту щодо обмеження використ.
E Regulatory information ● Regulatory Noti ces ● VCCI statement (Japan) ● Power cord instructions ● Power cord statement (Japan) ● EMC statement (Korea) ● GS statement (Germany) ● Europe.
NOTE: Any changes or mod ifications to the printer th at are not expressly approved by HP could void the user’s auth ority to operate th is equipment. Use of a shielded interface cable is required to comply with the Class B li mits of Part 15 of FCC rule s.
GS statement (Germany) Das Gerät ist nicht für die Benutzung im un mittelbaren Gesichtsfeld am Bildschi rmarbeitsplatz vorgesehen. Um störend e Reflexionen am Bildschirm arbeitsplatz zu vermeiden, d arf dieses Produkt nicht im unmittelbare n Gesichtsfeld platziert ward en.
Some countries may have specific ob ligations or specia l requirements about the operation of Wireless LAN networks such as in door use only or restrictions of the channe ls available. Ple ase make sure that the country settings of the wireless network are correct.
This product has not been tested to ensure compatib ility with the FaxAbility di stinctive ring service for New Zealand. Additional FCC statement for telecom products (US) This equipment comp lies with Part 68 of the FCC rules an d the requirements adopted b y the ACTA.
The Telephon e Consumer Protection Act of 1991 ma kes it unlawful for any person to use a compu ter or other electronic device, including FAX machi nes, to send any message unless such message clearly.
Note à l’attention de s utilisateurs du réseau té léphonique Canadien/notice to users of the Canadian telephone network Cet appareil est co nforme aux spécifications te chniqu es des équipements terminaux d’Industrie Canada. Le num éro d’enregistrement atteste de la confor mité de l’appareil.
CAUTION: The radiated output power of this devi ce is far below the FCC radi o frequency exposure limits. Nevertheless, the device sha ll be used in su ch a m anner that the potential for h uman contact during normal operation is mi nimized.
Japan statement Korean statement Taiwan statement Mexico statement Aviso para los usuarios de México La operación de este equipo está suj eta a las siguientes dos co ndiciones: (1) es posible que e.
coverage, freq uency of printing, the prin ting modes used, any printing errors that might have occurred, and th e printer model. This information helps HP design future printers to m eet our customers’ printin g needs.
F How do I? ● Connect the product on page 29 ● Use the product with Windows on page 37 ● Use the produc t with Mac on page 43 ● Paper and prin t media on page 49 ● Ink cartridges on page 61 .
256 Appendix F How do I? ENWW.
Index A accessories ordering 225 acoustic specifications 234 advanced setup fax 19 AirPrint 97 answering machines, conn ecting fax settings 136 anticounterfeit supp lies 63 autoreduction settings, fax.
loading 57 locating 5 door release, locating 5 dots per inch (dpi) fax 134 dpi (dots per inch) fax 134 scanning 124 drivers changing paper types a nd sizes 50 changing settings (Mac) 45 changing setti.
HP Easy Color disabling 105 using 105 HP Embedded Web Server 41 HP ePrint description 33 HP ePrint Mobile Driver 96 HP ePrint, using 95 HP fraud website 63 HP Universal Print Driver 39 HP Utility 44 H.
networks, wired installing prod uct 30 non-HP supplies 63 notes iii number of copies, changi ng 110 O obtaining IP address 30 OCR software 124 online help, control panel 12 online support 185, 2 31 op.
R Readiris OCR software 124 receiving faxes autoreduction settings 137 blocking 135 error report, printing 157 polling 138 reprinting 149 ring patterns , settings 137 rings-to-answer settings 136 stam.
status Home screen, control panel 10 HP Utility, Mac 44 storing environmental specifications 234 ink cartridges 63 subnet mask 32 supplies counterfeit 63 non-HP 63 ordering 225 recycling 63, 238 statu.
Third-party licenses LICENSE.aes-pubdom--crypto ----------- ---------- /* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code for the Rijndael cipher (now AES) * * @aut hor Vince nt Rijmen <vin cent.rijmen@esat.kuleuven.ac.
THE SOFTWARE IS PROVIDED "AS IS ", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE W ARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTIC ULAR PURPOSE AND NONINF RINGEMENT.
This package is an SSL implementation w ritten by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netsca pes SSL. This library is free for commercial and non-comm ercial use as long as the following conditions are ahear ed to.
ARISING IN ANY WAY OUT OF THE USE OF TH IS SOFTWARE, EVEN IF ADV ISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed . i.e . this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.
ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT , INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMA GES (INCLUDING, BUT NOT LIMITE D TO, PROCUREMENT OF SUBSTI TUTE GOODS OR SERVICES; LOSS OF U.
"This product includes software developed b y the OpenSSL Project for use in the OpenSSL Toolkit (http://www.op enssl.org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'&ap.
* may be used to endorse or promo te products derived from this software * without specific prior written permission. * * THIS SOFTWARE IS PROVIDED BY THE PR OJECT AND CONTRIBUTORS ``AS IS''.
LICENSE.md4-pubdom--jm_share_folder --------------------- LibTomCrypt is public domain. As should all quality software be. All of the software was either written by or donated to Tom St Denis for the purposes of this project. The only exception is the SAFER.
.
© 20 1 2 Hewle tt-P ack ard Dev elopment C ompan y , L.P . www .hp.co m.
Een belangrijk punt na aankoop van elk apparaat HP (Hewlett-Packard) CN460A#B1H (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen HP (Hewlett-Packard) CN460A#B1H heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens HP (Hewlett-Packard) CN460A#B1H vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding HP (Hewlett-Packard) CN460A#B1H leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over HP (Hewlett-Packard) CN460A#B1H krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van HP (Hewlett-Packard) CN460A#B1H bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de HP (Hewlett-Packard) CN460A#B1H kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met HP (Hewlett-Packard) CN460A#B1H . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
