Gebruiksaanwijzing /service van het product Designjet 9000s van de fabrikant HP (Hewlett-Packard)
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HP Designjet 9000s Printer series User's Guide.
Legal notices The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Table of contents 1 Introduction Using this guide........................... ........... ............ ........................ ........................ ...............................2 Introduction .....................................................
Load cut sheet........................... .............. ......... ......................... ........................ .............. ................34 Use the take-up reel............ ... ............... ................ ............... .............
8 The problem is… (troubleshooting topics) The problem is… (checklist) ........................................................................................ ............ .......104 A head crash............. ................ ... ................
Disposing of media......... ....... ................... ................... ................... ................. ................... ....... ....125 Using media......................... ...................... .........................................
Initial temperature setting for the rear heater (REAR HEATER T)................ ......... ..151 Color stripe setting (COLOR STRIPE)................... .. ................... ........... ............... ..152 Printhead firing mode setting (IMAGE GRADIENT).
Heater H/W version display (HEATER HW VER) .................................... ................166 Heater F/W version display (HEATER FW VER)..... .............. ............. .............. ......16 7 System date setting (SYSTEM DATE)...............
1 Introduction ● Using this guide ● The printer's main components ● The printer's front panel ● Basic printer operations and keys ● The heater's front panel ● Defining heate.
Using this guide Using your printer is organized into the following chapters. Introduction This chapter provides a brief introduction to the printer and its documentation for new users. How do I ... These chapters help you to carry out various procedures such as loading media or changing an ink cartridge.
Front view 1. Printer front panel 2. Heater front panel 3. Ink supply station 4. Media hub 5. Wheel lock 6. Media pressure lever 7. Media load lever 8.
Rear view 1. Printer power socket 2. Printer power on/off switch 3. Rear cover 4. USB port 5. Not used 6. Media output 7. Waste ink bottle 8. 100 V / 200 V alternation switch 9. Heater power on/off switch 10. Heater power socket 11. Cap cover 12. Wiper cover 13.
1. Front heater (preheats the media) 2. Print heater (fixes the ink on to the media) 3. Rear heater (dries the ink and stabilizes the printed image) 4. Media roll 5. Pressure roller 6. Grid roller 7. Carriage 8. Rear cover WARNING! Do not touch heater surfaces in the paper path.
● It displays warning and error messages when appropriate. ● It can be used to change the values of printer settings, changing the operation of the printer. The front panel has the following components: 1. The LEDs light, flash, or turn off to indicate the status of the printer.
E. The green Online LED indicates whether the printer is online. ● On: online ● Flashing: online pause mode ● Off: offline 2. The keys set printer functions. ● The ONLINE key switches the printer online or offline and provides access to the front panel menu groups.
Basic printer operations and keys To enable menu operations: 1. Enter the offline mode by pressing the ONLINE key. 2. When the printer enters the offline mode, a menu group screen is displayed. Menu group selection: ● Select a menu group using the ▲ , ► , ▼ , and ◄ keys.
The heater's front panel The heater's front panel is located on the front of the printer, on the left-hand side. The heater front panel displays the settings for the Front, Print, and Rear heaters. It can also be used to control the temperature settings.
Defining heater parameters 1. On the heater front panel press the ON/OFF key, and the ▲ and ▼ keys at the same time to enter the parameter setup mode. 2. Select a setup parameter using the ▲ and ▼ keys on the heater front panel and press the ON/ OFF key on the heater front panel to modify the setup item displayed.
● Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord with an HP-approved power cord. ● Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of the printer.
General cautions ● Handle media rolls with care. They can be heavy and difficult to move in confined spaces. In some cases, two people should move and install media rolls.
Handling precautions These precautions are recommended to avoid damage to your printer and its components. Power supply ● Use the power supply voltage specified on the nameplate. ● Check the printer electrical outlet for proper polarity and grounding before connecting printer.
● Use only an HP waste ink bottle. The bottle must be installed according to instructions or waste ink may overflow. An HP waste ink bottle must always be installed before turning the printer ON. Automatic and manual service cycles produce waste ink that must be contained in an HP waste ink bottle.
2 How do I perform basic operations? ● Connect to a computer ● Turn the power on/off Connect to a computer This section describes system configuration and cable connection procedures. NOTE Before connecting or disconnecting the USB cable, turn the printer OFF.
Turn the power on/off WAR NING! Use the power supply voltage specified on the nameplate. Be sure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire, and susceptibility to electromagnetic interference. CAUTION Always hold the power cord by the plug when connecting and disconnecting from the power outlet.
2. Turn on (1) the printer switch on the left rear of the printer. 1. Printer switch 2. Power socket ENWW Turn the power on/off 17.
3. Press the POWER ON/OFF key on the front panel. 1. POWER ON/OFF key When you press power on, the printer performs a power-on self-diagnostic test and the following message is displayed on the front panel. (If a 64" paper roll is loaded). When you turn the printer power on, the heater front panel display turns on.
Turn on the heater ▲ Turn on the heater by pressing the power switch on the right rear of the printer. 1. Heater switch NOTE Use the heater switch on the right rear of the printer only when turning the printer off completely for removal, installation, or servicing.
WA RNING! Turn the printer off and unplug the power cable from the power outlet in any of the following cases; when placing your hands inside the printer, if there is smoke or an unusual smell coming .
1. Heater switch NOTE Use the heater switch on the right rear of the printer only when turning the printer off completely for removal, installation, or servicing.
22 Chapter 2 How do I perform basic operations? ENWW.
3 How do I load/unload media? This section describes how to load and remove media in the printer. ● Install a media roll in the printer ● Remove a media roll from the printer ● Replace a jammed .
Install a media roll in the printer CAUTION Do not touch heater surfaces in the paper path. This may cause burns. Handle media rolls with care. They can be heavy and difficult to move in confined spaces. In some cases, two people should move and install media rolls.
3. Loosen the lock on the left media hub by turning the lock anti-clockwise. 1. Sliding media hub 2. Media hub lock 4. Adjust the position of the left media hub to allow for insertion of the roll of media.
5. You can feed the media through the media path over (externally) or under (internally) the roll according to the side of the media you want to print on. Make sure you insert the end of the roll that will allow you to print on the correct side. 1. External (clockwise) winding 2.
6. Insert the roll of media into the right media stop (fixed side). 1. Media stop 2. Roll 7. Slide the left media hub (movable side) into the core of the media roll. 1. Media roll 2. Media hub lock 3. Sliding media hub 8. Tighten the left media hub lock by turning clockwise.
9. Lift the media load lever. 10. Ensure the ME (Media End) lever is in the forward position. 28 Chapter 3 How do I load/unload media? ENWW.
11. Feed the media until a beep sounds from the media feeder (about 200 mm). NOTE If you have problems loading media, feed the media into the printer by holding both edges of the media. Take care that the media does not curl inside the rear cover and that the media edge guards are not obstructing the media path.
13. Lower the media load lever. 14. Open the rear cover and adjust the media edge guards and adjust the position of the fan guard lever. 1. Fan guard lever 2. Media edge guard To complete the loading procedure, follow the front panel instructions. 15.
a. Select ROLL using the ▲ or ▼ keys. For the NEST option, see How do I... Use manual nesting. b. Press the OK key to confirm the selection. 17. Select a media type. a. Select the media type with the ▲ or ▼ key. There are five preset media types to choose from: ● Paper ● Glossy ● Matte ● Banner ● BLT_B (Backlit) b.
Remove a media roll from the printer To remove a media roll from the printer: 1. Lift the media load lever. 2. Loosen the left media hub lock, and pull the left media hub out of the media roll.
3. Remove the media roll from the printer. CAUTION Handle media rolls with care. They can be heavy and difficult to move in confined spaces. In some cases, two people should move and install media rolls. Dropping a media roll could cause personal injury or damage to the printer.
Load cut sheet The printer's front panel messages will guide you through the process of loading media. To load cut sheet: 1. Open the rear cover and slide the media edge guards to each end of the platen. Slide the fan guide lever to the right side of the platen to avoid obstructing the media path and damaging the media.
3. Lift the media load lever. 4. When installing the cut sheet in the printer, align the cut sheet to the left of the guide line. 1. Guide line ENWW Load cut sheet 35.
5. Ensure the ME (Media End) lever is in the forward position. 6. Feed the media until a beep sounds from the media feeder (about 200 mm). NOTE If you have problems loading media, feed the media into the printer by holding both edges of the media.
7. Lower the media load lever. 8. Open the rear cover and adjust the media edge guards and adjust the position of the fan guard lever. 1. Fan guard lever 2. Media edge guard To complete the loading procedure, follow the front panel instructions. 9. Confirm the position of the media edge guard and press the OK key.
a. Select SHEET using the ▲ or ▼ keys. For the NEST option, see How do I... Use manual nesting. b. Press the OK key to confirm. 11. Select a media type. a. Select the media type with the ▲ or ▼ key. There are five preset media types to choose from: ● Paper ● Glossy ● Matte ● Banner ● BLT_B (Backlit) b.
Use the take-up reel There are three tasks required to complete loading of media on the take-up reel. The first part of attaching a roll to the take-up reel is attaching the end of the roll (with tape) to the core tube supplied with the take-up reel. You can also use an empty cardboard tube.
1. Take-up reel off 2. Internal (anti-clockwise) winding 3. External (clockwise) winding NOTE For LOOSE winding mode, make sure that the media passes inside the take-up reel sensor.
NOTE When printing without using the take-up reel, make sure the media or printing surface is not damaged or folded by the take-up reel sensor. Define the take-up reel winding mode The take-up reel supports two winding modes; tension winding and loose winding.
● Tension winding: place the take-up reel roller in the bottom position. 1. Tension roller NOTE Do not change the order of the seven tension rollers as their outside diameters are different. Changing the order will cause media skew. Distribute the tension rollers to support the full width of the media.
4. Press ▼ to display the TUR MODE option. 5. Select LOOSE or TENSION and press OK to confirm. Load media on to the take-up reel 1. Prepare the core tube and 1 m of media. Attach one edge of the media to the tube using tape. 1. Tape 2. Core tube 3. Lead paper 4.
2. Insert the core tube with the lead paper against the left media stop. 1. Left media hub 2. Media tube 3. Tension roller 3. Slide the right media hub (movable side) and insert it into the media tube.
4. Tighten the lock. 5. Load media into the printer. ● Lift the media load lever ● Load the media ● Lower the media load lever 6. Feed the media into the printer using the Feed menu on the front panel (see How do I.
7. Tape the edge of the media onto the lead paper on the core tube on the take-up reel. Tape on both edges and in the center. 1. Lead paper 2. Tape 3. Media 4.
9. Check the positions of the media and take-up reel sensor, and load the media. 1. Take-up reel switch 2. Take-up reel sensor in LOOSE winding mode. Use the media edge guard Set the media edge guards on the right and left of the printing path to reduce the risk of printhead crashes.
1. Media edge guards 2. Media NOTE When using the media edge guards, the right and left margins increase from 5 mm to 10 mm. You need to activate or deactivate use of the media edge guards on the front panel. To access the MEDIA REG menu: 1. Press the ONLINE key.
3. Select the media with which you want to use or not use the media edge guards, and press the OK key. This setting will only apply to the selected media. 4. Scroll to USE EDGE GUARD using the ▲ or ▼ keys and press the OK key. 5. Select YES or NO and press OK to confirm.
NOTE Do not move the fan guard lever during printing. If the fan guard lever touches the media, a media jam could occur. 50 Chapter 3 How do I load/unload media? ENWW.
4 How do I... (printing topics) ● Perform a manual media feed ● Use manual nesting ● Increase/reduce pressure on media ● Pause or cancel print jobs Perform a manual media feed This section describes how to feed media manually through the printing path, for example to use cut sheets without causing skew.
Use manual nesting When printing a small-sized image, such as A4, on a 64-inch width roll, a large area of media is left blank. You can rewind the roll and nest an image in the blank area using the Origin Point Setting feature. NOTE The manual nesting feature can be used only with roll media.
4. Lower the media load lever. 5. Select NEST in the SELECT MEDIA menu and press the OK key. NOTE In the next steps, use the MEDIA WIDTH setting if you cut the media to remove the image that was previously printed.
7. Input the nest origin point (print offset value for media width: origin point). The nest origin setting is displayed. The start position for printing is modified if either the media width or the nest origin is set. A. Nest origin point B. Print margin including the image C.
9. Select a media type again. SHIFT NOTE Ensure front, right, and left margins are sufficient as you rewind the media manually. The media width and nest origin settings cannot be saved. Increase/reduce pressure on media The media pressure lever allows you to change the pressure on the media exerted by the media transmission roller.
1. High pressure 2. Normal pressure 3. Media pressure lever Pause or cancel print jobs You can pause and cancel printing from the rear of the printer. This may be useful if there are problems with media output from the rear of the printer. Hint We recommend that you always pause or cancel printing through your software RIP.
1. Print Pause/Restart and Cancel buttons 2. Press the Pause button to interrupt printing and the Restart button to continue printing after an interruption.
58 Chapter 4 How do I... (printing topics) ENWW.
5 How do I… (ink topics) This section describes ink cartridge topics and printhead height adjustment for the printer. ● Replace an ink cartridge ● Change the printhead height Replace an ink cartridge CAUTION Always use genuine HP ink cartridges.
NOTE The printer will continue to print while you are replacing an ink cartridge. To replace an empty ink cartridge: 1. Open the ink cover. 2. Remove an ink cartridge from the printer.
3. Insert a new ink cartridge into the printer. 4. Close the ink cover. Change the printhead height You can increase or reduce the printhead height depending on the thickness of the media you are using. Two tasks must be performed to change the printhead height: ● Mechanical height adjustment on the printhead carriage.
To change the printhead height: 1. Press the ONLINE key. 2. Press the SHIFT key to display the PH. MAIN menu. 3. Press the ▲ key to enter the PH.MAIN menu. 4. Scroll to PH HEIGHT ADJUST on the front panel and press OK to confirm. The following message is displayed.
5. Open the cap cover and loosen the head fixing screws (2) with a screwdriver. 1. Capping unit cover 2. Head fixing screws 6. Change the height of the head by lifting the head height lever to lower the head, or by lowering the head height lever to lift the head.
To change the printhead height on the front panel: 1. Press the ONLINE key. 2. Press the ▼ key to display the MEDIA REG menu. 3. Scroll to the PH HEIGHT VAL option and press the OK key. 4. Select NORMAL or HIGH , according to the mechanical change you have made, and press the OK key.
6 How do I maintain the printer? This section describes the regular inspection and maintenance procedures to be performed by users. ● Regular maintenance guide ● Daily printhead maintenance ● Le.
CAUTION The printer has an internal clock which allows it to wash the printheads automatically, flushing some ink through the printhead, which keeps the printheads in good condition. This is done after the first 20 hours without printing and every 3 days.
CAUTION If you need to leave the printer unattended for any reason, ensure that the printer is on , the ink cartridges are full , and the waste ink bottle is empty , so that automatic maintenance (performed after the first 20 hours without printing and every 3 days) can be completed successfully for the time you are not present.
5. Press OK to confirm. The wiper blade is moved to its cleaning position. The front panel displays the following message: 6. Open the rear cover and the wiper cover.
7. Dip a new HP cleaning swab into the wiper cleaning liquid. CAUTION Make sure that you use the wiper cleaning liquid and not the capping liquid to clean the wiper blades. The capping liquid is not strong enough to clean the wiper blades properly and could cause damage to the printheads.
8. Use the HP cleaning swab to clean the front and back parts of the wiper blades. CAUTION Make sure that the wiper cleaning liquid does not drip on to other parts of the printer. If the wiper cleaning liquid drips on to the belt or any nearby sensors, this could cause serious damage to the printer.
9. Apply a full dropper of the wiper cleaning liquid on to the sponge using the dropper. 1. Dropper 2. Wiper cleaning liquid CAUTION Make sure that the wiper cleaning liquid does not drip on to other parts of the printer. If the wiper cleaning liquid drips on to the belt or any nearby sensors, this could cause serious damage to the printer.
10. Make sure you also moisten both ends of the sponge under the belt on each side. 1. Belt 2. Dropper Capping unit cleaning This cleaning procedure will remove any dried ink and particles from the capping unit. 1. Press the ONLINE key. 2. Press the SHIFT key to display the PH.
6. When the following message is displayed, open the rear cover and capping unit cover. 1. Rear cover 2. Capping unit cover 7. Dip a new HP cleaning swab into the HP cap cleaning liquid.
8. Clean the top outside edges and the upper surfaces of all six caps. Use one side of a swab per color and then use a new swab for the next color. 9. Close the capping unit cover and rear cover. The head carriage will return to the capping unit position (home position) automatically.
CAUTION The printer has an internal clock which allows it to wash the printheads automatically, flushing some ink through the printhead, which keeps the printheads in good condition. This is done after the first 20 hours without printing and every 3 days.
When the front panel refers to SL CARTRIDGE , install or remove an HP 790 Ink System Storage Liquid Cartridge that came with your HP 790 Ink System Storage Kit. 8. Once the ink system storage process has been completed, the front panel will return to the Ink system optimization menu.
When the front panel refers to PURGING CAR , install or remove an HP 790 Ink System Purging Cartridge that came with your HP 790 Ink System Cleaning Kit. When the front panel refers to CL CARTRIDGE , install or remove an HP 790 Ink System Cleaning Liquid Cartridge that came with your HP 790 Ink System Cleaning Kit.
Clean the outside of the printer and all other parts of the printer that you regularly touch as part of normal operation (e.g. ink cartridge doors) as required with a damp sponge or a soft cloth and a mild household cleaner such as non-abrasive liquid soap.
NOTE If you print on wide media after you have used narrower media for some time, you may find that the left side of the platen has become dirty and will leave marks on the back of the media if not cleaned. To clean the platen: 1. Unload all media from the printer.
5. If there are ink deposits in the vacuum holes on the platen, clean them using commercially- available 3 mm mini-cotton swabs and then wipe off loosened ink deposits with a mini-cotton swab slightly dampened with alcohol.
CAUTION The level in the HP waste ink bottle must be checked by visual inspection to prevent overflow. If the waste ink level is above the indication line, the bottle must be replaced with an empty HP waste ink bottle. NOTE Place a sheet of paper under the HP waste ink bottle on the floor when removing a bottle containing waste ink.
2. Carefully pull out the waste ink bottle, taking care not to spill ink on the printer or on the floor. 1. Screw 2. Cap 3. Pour any used ink contained in the waste ink bottle in to a suitable container. 4. Lift the lever and install the empty waste ink bottle.
5. Lower the lever and insert the ink tube on the screw into the bottle, and tighten the screw. Make sure the waste ink bottle is securely in position. 1. Lever 2. Screw 6. The front panel will request you to reset the waste ink counter. 7. Select YES and press the OK key to reset the waste ink counter.
3. Press the ◄ key to enter the PH.RECOVERY menu. 4. Press the OK key to confirm. 5. Press the ▲ or ▼ keys to select NORMAL ALL . NOTE If NORMAL ALL is not sufficient to clean the nozzles, then try a STRONG option for the set of printheads that are affected.
IQ Print Use the IQ print to check that all printhead nozzles are working correctly. Perform the IQ print every day before using your printer. NOTE Use the IQ print to check that all printhead nozzles are working correctly after cap cleaning.
86 Chapter 6 How do I maintain the printer? ENWW.
7 How do I get the best image quality? ● Print the Image Quality print ● Interpret the image quality print ● Manage media types ● Calibrate the printer ● Adjust heater and print mode settings Different types of media may give better image quality based on specific mechanical and electrical settings in your printer.
Print the Image Quality print Use the Image Quality print to check the overall image quality of images. Perform the Image Quality print every day before using your printer. If the image quality is satisfactory, no calibrations are required. If the image quality is not satisfactory, then you may need to adjust the media type settings.
4. In the TEST PRINTS menu scroll to the IQ PRINT option and press the OK key. 5. Press the OK key to start printing. ENWW Print the Image Quality print 89.
Interpret the image quality print Below are examples of the print results you may see in the Image Quality Print and the recommended action. If the IQ print quality is satisfactory, you can print on the media without changing printer or heater settings.
modifying the settings (see How do I... Create a new media type), and then calibrate the printer. See Calibrate the printer. Banding may be present in the form of white lines (as in the image above), or in the form of darker lines.
7. Select a media number using the ▲ and ▼ keys. NOTE If the number on the right is followed by an asterisk (*), the number displayed already contains media type information. 8. Press the OK key to confirm. 9. Press the OK key to create the new media type.
5. Select a media type number using the ▲ and ▼ keys, and press the OK key. NOTE If a number is not available, then a new media type with that number has already been created. Select another number. 6. Press the ▼ key and the OK key to define the name of the new media type.
5. Scroll to the media type option you want to modify by using the ▲ and ▼ keys. 6. Press the OK key to modify the value. 7. Press the OK key to confirm. The message below will only be displayed for newly created media types. 8. Press the OK key to create media type 02 and the * (asterisk) indicates that the media type has already been created.
Calibrate the printer You can adjust the mechanical and electrical settings of your printer based on a series of printed patterns. These patterns allow you to calibrate your printer settings for the media you are using. Based on the results of these patterns, you can optimize the performance of your printer.
3. Select M_ADV using the ► key. Select MEDIA ADV PRINT and press OK. Select the print mode you usually use for the media you are calibrating. Selectable print modes are NORMAL , H-QUALITY, H-QUALITY2 , H-DENSITY, H-DENSITY2, and DRAFT . Select the NORMAL media feed adjustment pattern if adjusting the high speed mode.
NOTE Select a mean value if the media advance value is different in every color. If you have an image that uses one particular color, then set the value based on that color. Set a mean value if the media advance value differs between the left and right sides of the media.
Set a numeric value with the ▲ and ▼ keys. 15. Press the OK key to confirm. Perform printhead position adjustment Use the printhead print position test patterns to calibrate the printhead position: ● Left and right printhead position.
To set the bidirectional printing left and right adjustment for all print modes except Fine Draft: 1. Select ADJUST and press the OK key. 2. Select YY BIDIR DEF(X) where X is L or R for left or right, and press the OK key. 3. Select the printhead color to be adjusted, and press the OK key.
● H-QUALITY2 — high quality print mode ● H-DENSITY2 — high density print mode ● DRAFT — draft print mode 100 Chapter 7 How do I get the best image quality? ENWW.
Adjust heater and print mode settings If you see banding in all colors and you have already performed media advance calibration, then you can try adjusting the heater temperature and print mode settings. Banding in all colors may be caused by the following factors: ● Small print dot size: heat will cause a smaller dot size.
6. To change the option setting displayed, press the OK key. 7. Using the ▲ and ▼ keys, select a print mode that places less ink on the media. Parameters: ● NORMAL (4-pass) ● H-QUALITY (8-pass.
8 The problem is… (troubleshooting topics) This section describes troubleshooting for the printer. If the problem cannot be solved, contact your dealer or our service center.
The problem is… (checklist) Before deciding that there is a serious problem with the printer, check the following items. Symptom Items to be checked Corrective measures No power Power cable connection Check that the power cable is correctly plugged into the power outlet.
Symptom Items to be checked Corrective measures Operational temperature Use the printer in 20 to 25 °C temperature range. Media jams occur frequently Media type Check whether the media type setting matches the type of media loaded. See How do I... Install a media roll in the printer in the printer and Remove a media roll from the printer.
2. Lift the media load lever and rear cover. 1. Rear cover 2. Carriage 106 Chapter 8 The problem is… (troubleshooting topics) ENWW.
3. Remove the media, check there are no obstacles in the carriage path and the media path, and close the rear cover. NOTE Take care not to damage the printheads when removing any media between the head carriage and the printing platen. 4. The carriage will move to its home position.
Ink cartridge is not installed 1. The front panel displays the following message. XX: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan) XX: Ink name (C: Cyan M: Magenta Y: Yellow) 2. Replace the ink cartridge. See How do I... Replace an ink cartridge.
Ink cartridge has passed its expiry date 1. The front panel displays the following message. YY: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan; C: Cyan M: Magenta Y: Yellow) 2. Press the OK key to continue or the CANCEL key to replace the ink cartridge.
POC error messages Problem: an unrecoverable error has occurred in the engine section. This error message appears when an error is detected during self-diagnosis when the power is turned on. Solution: contact HP Support. Make a note of the error code shown on the front panel.
X: L (left), R (right) YY: Y, M, C, K, Lm, Lc Z: error code (1 to 9) Problem: an ink cartridge error has occurred. Solution: follow the instructions on the front panel. See How do I... Replace an ink cartridge. X: L (left), R (right) YY: Y, M, C, K, Lm, Lc Problem: no ink cartridge is installed.
The ink LED flashes Problem: ink is running out (warning). Solution: prepare a new ink cartridge. Waste ink bottle is not installed 1. The following front panel message is displayed. The waste ink bottle is not installed. 2. Insert a new waste ink bottle into the printer and install the waste ink bottle cover.
Problem: There is no media loaded in the printer. Solution: Load media. See How do I... Install a media roll in the printer. Problem: you have set an invalid media size (less than 297 mm wide or 64 inch wide or more). Solution: set the correct size. See How do I.
Problem: the ambient temperature is not within the operating temperature range for the printer. Solution: use the printer within its operating temperature range (15 °C to 30 °C). An abnormal sound If your printer makes an unusual sound, contact HP Support.
9 The problem is print quality This section explains how to solve print quality problems. Symptom Possible cause Corrective measure A blank sheet of media is printed or the printed image is faded. The printer did not receive data. Check print data. The environment conditions do not meet the printer specifications.
Symptom Possible cause Corrective measure Poor print quality cannot be improved even when the cleaning is performed. The cap or wiper is stained. Check for stains on the cap and wiper. If they are stained, clean them. There is banding on new media The printer requires calibration for the new media.
10 Tell me about… (basic knowledge topics) This chapter provides necessary information to operate the printer. Familiarize yourself with the basics of the printer before reading the rest of this Guide.
Operating conditions This section describes the operating conditions for the printer. Installation space Make sure that there is sufficient space around the printer for the replacement of frequently used parts, for printing output, and for ventilation.
Places where the printer must not be installed Do not install the printer in places that are: ● In direct sunlight ● Subject to vibration ● Excessively dusty ● Subject to extreme changes in te.
2. Power socket 3. Power on/off key The printer is turned on by turning the printer switch on. Afterwards, turn the printer on or off using the on/off switch on the front panel. The heater has a power switch at the rear as follows. 1. Heater switch 2.
When the system starts normally, both controllers go online and enter idle mode automatically. Online state (idle mode) display The printer can receive data from the computer. When the OK key is pressed in the menu mode, the PH.RECOVERY menu appears. Online state (print mode) display The printer is printing.
CANCEL Online state (print information mode) display Media total count and ink amount are displayed. SHIFT SHIFT Three-second intervals or SHIFT Three-second intervals or SHIFT Then the printer returns to online idle mode. Offline (menu mode) display Menus can be operated in offline mode.
SHIFT The arrow keys give access to menus. When the OK key is pressed in the menu mode, the PH.RECOVERY menu appears. Shutdown state display The printer is shutting down.
124 Chapter 10 Tell me about… (basic knowledge topics) ENWW.
11 Tell me about media ● Storing media ● Disposing of media ● Using media ● Handling prints ● Other precautions Choosing the correct media type for your needs is an essential step in ensuring good print quality.
Using media ● Avoid changes to room conditions and allow media to adapt to room conditions out of the packaging for 3 hours or more before printing. ● Low humidity may cause curling of media and high humidity may cause wrinkling. Use media in the recommended temperature and humidity conditions (about 23 °C and 50% R.
12 Tell me about the ink system ● Ink cartridges ● Replacing an ink cartridge ● Ink cartridge storage and disposal ● HP 790 Waste Ink Bottle ● HP 790 Cap Cleaning Liquid ● HP 790 Wiper Cle.
1. Light cyan 2. Light magenta 3. Black 4. Yellow 5. Magenta 6. Cyan WAR NING! Ink inside the ink cartridge is combustible. Do not expose or store near open flames, sparks, or other sources of ignition. WAR NING! Do not swallow ink. If swallowed, do not induce vomiting, but seek immediate medical attention.
Replacing an ink cartridge You can check the ink level at any time by accessing the INK menu and pressing the ▲ key. Information on each ink cartridge is displayed at three-second intervals. The front panel warns you when a cartridge's ink level is low or when a cartridge is empty.
4. The front panel will display a series of warning messages. In response to each message, press the CANCEL key to cancel the process, or the OK key to confirm that you wish to continue. CAUTION Only press the OK key in the next step if you have read and fully understood how using non-HP ink will affect your warranty.
NOTE HP ink cartridges must be installed before the “Install By” printed on the cartridge. Use of the ink cartridge 3 months beyond the “Install By” date may cause deterioration in print quality or a printer malfunction. Store ink cartridges in a dry, cool, and dark place.
WAR NING! Avoid contact between ink and skin, eyes, and clothing. Immediately wash skin with soapy water. Remove clothing soaked with ink from contact with skin. Use an approved eye wash station if ink is splashed into eyes and consult a doctor if necessary.
HP 790 Ink System Cleaning Kit The HP Ink System Cleaning Kit is used to try to recover the printheads and clean the ink tubes when the printer has been switched off for less than two weeks. The HP Ink System Cleaning Kit contains six Cleaning Liquid cartridges and six Ink System Purging Cartridges.
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13 Tell me about waste management It is the printer owner’s responsibility to ensure that waste is disposed of in accordance with all local, state and federal regulations.
There are normally two types of waste disposal services. The most suitable service will depend on your waste volume production: ● Bottle by bottle and pick up on call : this may be the best option for low volume production to avoid the overheads related to arranging and ensuring secure temporary storage.
● Store the full bottle in an area that has been prepared for this purpose until it is emptied or removed by a waste management company for disposal.
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14 Tell me about front panel menus This chapter outlines the user menu structure and operations. ● Menu operations ● The INK menu & messages ● The MEDIA menu ● The MEDIA REG menu ● Media advance calibration ● The PH. MAIN menu ● The PH.
Menu operations When the ONLINE key is pressed in the online idle mode, the printer enters offline mode. A menu group appears on the front panel and menu operations are enabled. SHIFT SHIFT Menu structure The Front panel menu has the following structure: ● Menu group — this menu is displayed at the first level.
3. To change the option setting displayed, press the OK key. 4. Select a setting with the ▲ and ▼ keys. Select 01 : FINE . 5. Press OK key to confirm the parameter and return to step 2. To define a value The following example describes the MEDIA ADV.
5. Change the value using the ▲ and ▼ keys. NOTE To see the full list of characters available, refer to the list of characters below. 6. Press the OK key to confirm the value and return to step 2.
The INK menu & messages This INK menu is used to display ink information or replace the ink. When the ▲ key is pressed, information on each ink cartridge is displayed at three-second intervals. XX: Color name — K, Lm, Lc, Y, M, and C. YYY: Amount of ink remaining.
The ink cover is open The front panel tells you to close the ink cover. Printing continues until all the ink in the system is used up. No ink from the new cartridge is supplied until you close the ink cover. If all the ink in the system is used up, the print pause mode is activated and printing is interrupted until you close the ink cover.
To access the MEDIA menu: 1. Press the ONLINE key. 2. Press the ◄ key to see media information. Media roll: Cut sheet: Nest: XXXXXX: media type YYY: media width ZZZ: media length Press the CANCEL and ◄ keys to display the main menu in offline state.
2. Press the ▼ key to see MEDIA REG menu options. Selecting a media type number (SELECT MEDIA) Select the media type number you intend to modify or create.
Manufacturing default media advance value (MFNG VAL) This option displays the manufacturing default media advance value, which is factory set. This cannot be modified by the user. Press OK to access the option to adjust the user-definable media advance value.
Parameters: ● BIDIR — Bidirectional printing gives higher printing speeds with slightly lower image quality and is more suitable for line and text images. ● UNIDIR — Unidirectional printing gives lower printing speeds but higher image quality.
Use media edge guard (USE EDGE GUARD) Use this option to activate or deactivate the media edge guards for the selected media type. The right and left print margins are 10 mm when the media edge guards are used, and 5 mm when they are not used. See How do I.
Hin t TENSION is the recommended take-up reel mode particularly when printing on long rolls. This helps to reduce the risk of media skew. NOTE If you see banding, perform the Media Advance calibration in the mode that your are using.
Parameters: ● NORMAL — Normal fan suction level ● LOW — Low fan suction level Initial temperature setting for the front heater (FRONT HEATER T) Use this option to set the front heater temperature for the selected media type. Parameters: 15 °C to 55 °C, or ** to turn the heater off.
Parameters: 15 °C to 55 °C, or ** to turn the heater off. NOTE For Celsius/Fahrenheit conversions: F = (9 × C / 5) + 32 C = 5 × (F - 32) / 9 NOTE This value will only be applied if the HEATER PREF option is set to HEAT PANEL . Color stripe setting (COLOR STRIPE) A color stripe is printed on all plots.
Parameters: ● NORMAL — Default ● HIGHLIGHT — Modifies the printhead firing mode Hint The HIGHLIGHT mode action of the printheads can be useful to avoid nozzles out in a specific color when printing a large number of images that do not use that specific color.
YY : Ink color Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Printhead cleaning mode (PH CLEANING) Use this option to select an automatic printhead cleaning mode for the selected media type.
Media advance preference (ADVANCE PREF) Use this option to define printer front panel priority or software RIP priority for media advance settings for the selected media type. If you select software RIP priority, the printer will ignore media advance settings that are defined on the printer front panel and use the settings from the RIP.
Parameters: ● CYCLES — Number of passes Printhead rest time (PH REST TIME) Use this option to define the amount of time the printing carriage will pause between passes for the selected media type.
1 2 3 4 5 NAME PAPER Glossy Matte Banner BLT_B (Backlit) MEDIA ADV. VALUE (Base) +0.00% (Base) +0.16% (Base) +0.16% (Base) +0.14% (Base) +0.14% DRY TIME VALUE 0 sec.
Media advance calibration Media advance calibration is defined by using the M.ADV menu. Press the ► key to define and set values. Media advance calibration print Select MEDIA ADV PRINT to print a calibration pattern that will indicate optimal media advance values.
Select a parameter based on your print mode. Parameters: ● NORMAL — standard and high speed print modes ● H-QUALITY — high quality print mode ● H-DENSITY — high density print mode ● H-QU.
Parameters: ● STORE INK SYS — Use this parameter to clean the printheads and ink path with the storage liquid while the ink system is primed with ink, and then recharge the maintenance liquid in the printer to ensure long-term storage. Six storage liquid cartridges and six cartridges are mandatory.
Parameters: none. NOTE Always perform Cleaning (normal) after filling the cap. If the printhead surface is not clean even after leaving the printer overnight, then contact HP Support. Printhead height (PH HEIGHT ADJ) Use this menu option to adjust the printhead height.
When you press the ▼ key, a media feeding message appears on the front panel. When the ▼ key is released, media feeding stops and the top menu appears on the front panel in offline mode. The PRINTER menu This menu is used to print reports on the printer status.
Parameters: none. The ADJUST menu This menu is used to set mechanical adjustment parameters. For details on how to print the patterns, see Calibrate the printer.
Enter an adjustment value according to the PH TO PH adjustment pattern. YY : Ink color Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Bidirectional print position (Left) adjustment (YY BIDIR DEF(L)) Use this option to adjust the printhead bidirectional printing position (Left).
Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Bidirectional print position (Right) adjustment (YY BIDIR F.D (R)) Use this option to adjust the printhead bidirectional printing position (Right) in fine draft print mode.
Parameters: ON , OFF F/W version display (F/W VERSION) This option displays the engine firmware version. Parameters: none. Main PCA version display (MAIN PCA VER) This option displays the version number of the main PCA. Parameters: none. ICB board version display (CARRIAGE PCA) This option displays the version number of the printer carriage PCA.
Parameters: none. Heater F/W version display (HEATER FW VER) This option displays the heater firmware version. If the heater cannot be recognized, "--.-" is displayed. Parameters: none. System date setting (SYSTEM DATE) This option sets system date used in the unit in YY (year), MM (month), DD (day).
USB speed (USB SPEED) This option sets the USB port speed. Parameters: HIGH , FULL 168 Chapter 14 Tell me about front panel menus ENWW.
15 Tell me about the heaters This chapter describes temperature control, the heater front panel, parameter setup mode operations, and error messages of the heater controller.
4. Media roll 5. Pressure roller 6. Grid roller 7. Carriage 8. Rear cover WARNING! Never touch the heaters, as they can cause burns, and always take care when touching printer components near the heaters. Heater temperature settings 1. Heater front panel 2.
● Front panel display (when the heater is turned on): ● Upper line: preset temperature for each heater ● Lower line: current temperature for each heater ● Front panel display (when the heater .
Flow of heater temperature setting 1. If you select the media type when loading the media, the initial temperature value of each heater for that media is set on the heater front panel: ● If the initial temperature value has been set, the heater turns on but heating does not start.
Status: Status of maintaining each heater temperature at the preset temperature on the heater front panel. Conditions: 1. If the heater ON/OFF setting on the heater front panel is set to ON and a print command is received. 2. Under condition (1) above, and the time specified by the delay time after the print end command was received.
Front heater Print heater Rear heater Preset temperature AAA BBB CCC Current temperature XXX YYY ZZZ U stands for the temperature unit: C (Celsius) or F (Fahrenheit).
No. Item Item display (upper line) Parameters display (lower line) Description Initial value 2 Heat suspending time after printing DELAY TIME 00 to 30 MINUTES UNIT: minute 05 MINUTES 3 Standby heating time after completion of DELAY TIME STANDBY TIME 0, 30, 60, 90, 120, ENDLESS Unit: minutes 30 4 Version display VERSION FW =vv.
● Rear heater thermistor temperature error (-10 °C or less, 70 °C or more) ● Print heater thermistor temperature error (-10 °C or less, 70 °C or more) ● Front heater thermistor did not reach.
16 Tell me about printer specifications ● Specifications ● Ecological specifications ENWW 177.
Specifications Item Specification / Function Print technology Piezo-electric inkjet printheads Resolution — High quality 720 dpi × 720 dpi Resolution — Standard 720 x 720 dpi Resolution — Fine .
Ecological specifications For the up-to-date ecological specifications of your printer, please go to http://www.hp.com/ and search for “ecological specifications”.
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17 Tell me about ordering supplies and accessories ● Ordering supplies ● Ordering media ● Ordering accessories ENWW 181.
Ordering supplies The following ink supplies can be ordered for your printer. Table 17-1 Ink cartridges Cartridge Capacity (cm³) Part number HP 790 Black 1000 CB271A HP 790 Cyan 1000 CB272A HP 790 Ma.
Table 17-3 HP Paper Name Part number Size HP Premium Scrim Banner Q8678A 36 in x 164 ft. HP Premium Scrim Banner Q8679A 54 in x 100 ft. HP Universal Scrim Banner Q8680A 36 in x 164 ft. HP Universal Scrim Banner Q8681A 54 in x 100 ft. HP Premium Self Adhesive Vinyl Q8682A 54 in x 150 ft.
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18 Tell me about getting help ● HP Customer Care ● HP Designjet Online HP Customer Care As your strategic support partner, we make it our business to help keep your business running smoothly. HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet.
● Any special equipment or software you are using (for example, spoolers, networks, switch- boxes, modems, or special software drivers) ● The cable you are using (by part number) and where you pur.
Index A accessories ordering 183 ADJUST menu 163 adjustment patterns 88 adjustment patterns; printhead position 98 C calibration media advance 158 cap cleaning, menu 160 characters, front panel 142 cl.
printhead position adjustment 98 printhead recovery, menu 161 S safety precautions 10 SETUP printer menu 165 specifications ecological 179 support services HP Customer Care 185 HP Designjet Online 186.
Een belangrijk punt na aankoop van elk apparaat HP (Hewlett-Packard) Designjet 9000s (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen HP (Hewlett-Packard) Designjet 9000s heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens HP (Hewlett-Packard) Designjet 9000s vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding HP (Hewlett-Packard) Designjet 9000s leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over HP (Hewlett-Packard) Designjet 9000s krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van HP (Hewlett-Packard) Designjet 9000s bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de HP (Hewlett-Packard) Designjet 9000s kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met HP (Hewlett-Packard) Designjet 9000s . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
