Gebruiksaanwijzing /service van het product M1130 van de fabrikant HP (Hewlett-Packard)
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L A SERJET PROFESSIONAL M1130/M1210 MFP SERIES Us er Guide.
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HP LaserJet Professional M1130/M1210 MFP Series User Gu ide.
Copyright and License © 2010 Copyright Hewlett-Packard Development C ompany, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as a llowed under the copyright laws. The information contained herein is subject to change without notice.
Conventions u sed in this g uide TIP: Tips provi de helpful hi nts or shortcu ts. NOT E: Notes prov ide impo rtant inform ation to explain a c oncept or t o complete a task. CAUTION: Cauti ons indicat e procedur es that you should foll ow to av oid losing data or dam aging the prod uct.
iv Conve ntions used in this gui de ENWW.
Table of contents 1 Product basics Product com parison ....... ............ .......... .......... ............ .......... .......... ......... ............. .......... ..... ....... .......... 2 Environmen tal features ....... .......... .......... ..
Change prin ter-driver settings for Mac ............ ...................... ................. ................. .......... 27 Print wit h Mac ............... ............... ............... .................... ............... ............... ........
Get help fo r any printing opti on with Window s ............... ...................... ................ .............. 55 Change the numbe r of print c opies with Windows .................... ............... ................. ......... 56 Print colored t ext as black wi th Windows .
Configure fa x settings ..... ................. ....................... ................. ................. ...................... . 1 00 Use the HP Fax Setup Wizard ...... ............. .............. ................. ............ .............. ...
Print with EconoMode ...... ............. .............. .................. ............. .............. ............. ........... 154 Auto-Off mode ............ ........ ......... ............ ......... ......... ........... ......... ......... .....
Solve common Mac problems . ........ .......... ........ ........ .......... ........ ....... ........... ........ ....... ... 213 Appendix A Supp lies and accessori es Order parts, a ccessories, and s upplies ......... ............ ........... ......
Safety state ments ...... ............ ................. ............ ............ .................. ............ ............ ........ ............. ... 236 Laser safety ....... ............. .......... ........... .......... .............. ........
xii EN WW.
1 Product basics ● Product com parison ● Env iro nment al fe atur es ● Product f eatures ● Product v iews ENWW 1.
Product compa rison The product is available in the following co nfigurations. M1130 Series M1210 Series ● Prints letter-size pages at speeds up to 19 pages per minute (ppm) and A4-size pages at speeds up to 18 ppm. ● The input tray holds up to 150 sheets of print media or up to 10 envelopes.
Environm ental features Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver. Recycling Reduce waste by usin g recycled pap er. Recycle print c artridges by using the HP return proces s.
Product fea tures Print ● Prints letter-size pages at speeds up to 19 ppm and A4-size pages at speeds up to 18 ppm. ● Prints at 400x2 dots per inch (dpi) wit h FastRes 600 (default). Supports Fast Res 1200 for high-quality printi ng of text and graphic s.
Archive printing Archive printing feat ure for printing pages that you plan to store for a long t ime. Suppl ies ● Authentication for genuine HP print cartridges. ● Easy ordering f or replacement su pplies. ● Supplies status page shows estimated toner level in the print cartridge.
Product vi ews Front view M1130 Se ries 6 3 5 4 1 2 7 8 1 Scanner lid 2 Scanner assem bly 3 Output bin with ex tension for long pa per 4 Print-cartridge door lift-tab 5 Input tray 6 Short media ex ten.
M1210 Se ries 8 5 7 10 6 1 2 3 4 9 1 Document feeder 2 Document feeder ou tput bin 3 Scanner lid 4 Scanner assembly 5 Output bin with extension for long paper 6 Print-cartridge door lift-tab 7 Input t.
Back view M1130 Se ries 1 2 3 1 Slot for a cable-type security lock 2 Hi-Speed USB 2.0 port 3 Power connection 8 Chapte r 1 Produc t basics ENWW.
M1210 Se ries 1 2 3 5 4 1 Slot for a cable-type security lock 2 RJ-45 network port 3 Hi-Speed USB 2.0 port 4 RJ-11 fax ports 5 Power connection ENWW Product views 9.
Serial number and mod el number location The s erial number and product model nu mber la bel is at th e back of th e produ ct. 10 Chapter 1 Produc t basics ENWW.
Control-panel layout M1130 Se ries 2 3 4 5 6 1 7 8 9 10 11 1 LED display screen : Displays the number of copies, the level of darkness for copies, and the percentage of copy- size reduction or enlargement. It also shows error codes that alert you of problems that require attention.
M1210 Se ries 4 5 6 1 2 8 3 13 12 11 9 15 7 14 10 1 Toner-level status light : Indicates the level of toner in the print cartridge is low. 2 Att entio n light : Indicates a problem with the product. View the LCD display for a message. 3 Ready light : Indicates the product is ready or is processing a job.
2 Control panel me nus (M1210 Series only) ● Contro l-panel menu s ENWW 13.
Contro l-panel menus These menus are av ailable from the co ntrol-panel mai n menu: ● Us e the Ph one Book menu to open the list of entries in the fa x phone book .
Table 2-4 Copy setup menu Menu ite m Sub-me nu item Description Default Quality Text Draft Mixed Film ph oto Pictur e Sets the default copy quality. Def. light/dark Sets the default contrast option. Def. Collation Off On Sets whether copies are collated as they are printed.
Menu Item Su b-menu item Sub-menu it em De scription Fax Activity log P rint l og now Auto Log Prin t Print lo g now : Prints a list of the last 40 faxes that have been sent from or received by this product. Auto Log Pri nt : Se lect On to automatically print a report after ever y 40 fax jobs.
Menu Ite m Sub-menu i tem Sub-menu item Descriptio n Dial Prefix On Off Specifies a prefix number that must be dialed when sending faxes from the product. Detect dial tone On Off Sets whether the product should check for a dial tone before sending a fax.
Menu Item Sub- menu it em Sub-m enu it em Description Stamp faxes On Off Sets product to add the date, time, sender's phone number, and page number to each page of t he faxes that this p roduct receives. Forward fa x On Off Sets product to send all received faxes to another fax machin e.
Menu Ite m Sub-menu i tem Sub-menu item Descriptio n Volume se ttings Alarm volume So ft Medium Loud Off Sets the volume levels for the product. Ring volume Key-press volume Phone line v olume Time /Date (S ettings for time format, current time, date format, and current dat e.
Table 2-9 Netwo rk config. menu Menu item Sub-me nu i tem Description TCP/ IP Confi g Au tom ati c Manual Select the Aut oma tic option to automatically configure all the TCP/IP settings. Select the Manual option to manually configure the IP address, subnet mask, and default gateway .
3 Software for Windows ● Supporte d operating system s for Windows ● Printer driver ● Priority for print settings ● Change prin ter-driver setti ngs for Window s ● Remove softw are for Windo.
Supported o peratin g systems for Wi ndows The prod uct support s the followin g Windows op erating syst ems: Ful l softw are inst alla tion ● Windows XP ● Windows Vista (32- bit and 64-bit) ● W.
Change prin ter-dri ver setti ngs for W indows Change the setting s for all print jobs until the software program is closed 1. On the File menu in the so ftware program , click Print . 2. Select the drive r, and th en click Properties or P ref erenc es .
Supported u tilities for Windows HP Toolbox so ftware HP To olbox is a software pr ogram that you can use for the following ta sks: ● Check the product statu s. ● Configu re the product se ttings. ● Configu re pop-up -alert messages. ● View troub leshooting in formation .
4 Use the product with Mac ● Software for Mac ● Print with Mac ● Fax wit h Mac ( M1210 Seri es only ) ● Scan with Mac ENWW 25.
Software for Mac Supported operating systems for Macintosh The pr oduct s upports the follo wing Macin tosh ope rating s ystems: ● Mac OS X V10.3.9, V 10.4, V10. 5, and lat er NOT E: For Mac OS X V10.4 and later, PPC and Intel® Core™ Processor Ma cs are s upported.
Change printer-dr i ver settings for Mac Change the settings for all pri nt jobs until the software program is closed Change the de fault setti ngs for all print jobs Change th e product configu ration settings 1. On the File menu, click the Pri nt button.
Print wit h Mac Create and use printing presets with Mac Use pr inting pres ets to save th e current printer d river settin gs for reuse. Create a prin ting preset 1. On the File menu , click the Print option. 2. Select t he driver . 3. Select the p rint settings that you want to save for reuse .
3. Open the Cove r Page menu, a nd then selec t where to pri nt the cover pa ge. Click eith er the Before Document button or th e Aft er Do cum ent button. 4. In the C over P age Type men u, select the message th at you want t o print on t he cover page.
3. Mac OS X v10 .4 : In the Layou t drop-d own l ist, selec t the Long-edg ed binding item or the Short- edge d bi nding item. -or - Mac OS X v 10.5 and v10.
Fax with Mac (M1210 Series only) 1. In the softw are progra m, on the File menu, select Print . 2. Click PDF , and then select Fax PDF . 3. Enter a fa x number i n the To field. 4. To incl ude a fax c over page, select Use Cover Page , and then ente r the cover page subj ect and message (optional ).
Scan wit h Mac Use the H P Director s oftware to sca n images to a Mac compute r. Use page-by-page scanning 1. Load the o riginal that is to b e scanned f ace-down in the do cument fe eder. 2. Click the H P Director icon in th e dock. 3. Click the H P Director, a nd then clic k Scan to open the HP dial og b ox.
5 Connect the product ● Supporte d network operating s ystems ● Connect w ith USB ● Connect to a networ k (M1210 S eries only) ENWW 33.
Supported n etwork ope rating systems NOT E: Only the M 1210 Ser ies series supports n etwork f unctions. The fo llowing operating s ystems s upport ne twork printi ng: ● Windo ws 7 ● Windows Vist.
Connect with USB This p roduct support s a USB 2.0 c onnection. Yo u must use an A-to-B type USB cable that is no longer than 2 mete rs (6.56 feet). CD instal lation 1. Insert th e software ins tallation CD into the com puter CD dr ive. NOTE: Do not c onnect the U SB cable until prompted.
Connect to a networ k (M1210 Series on ly) Supported network protocols To co nnect a networking-equ ipped produc t to your n etwork, you need a ne twork that us es the follo wing prot ocol .
CD installation on a wired network NOT E: When yo u use the CD to insta ll the softwa re, you can select the Easy Install (reco mmended) or the Advance d Install ( you are pr ompted to ac cept or ma ke chang es to defau lts) insta llation type. 1. Insert th e software ins tallation CD into the com puter CD dr ive.
Use the Networki ng tab in the embedd ed Web ser ver to se t the link spee d if nec essary. Incorr ect changes to the link speed set ting migh t prevent th e product f rom commu nicating wi th other network devices. For most situation s, leave th e product i n automatic mode.
6 Paper and print media ● Understa nd paper use ● Change the printer dr iver to m atch the pape r type a nd size ● Supporte d paper sizes ● Supporte d paper types ● Load paper tr ays ● Con.
Understand paper use This pr oduct suppor ts a variet y of paper an d other prin t media in a ccordance w ith the guideli nes in this user gui de. Paper or print media tha t does not meet these guideline s might cause poor pri nt quality, incre ased jams, and prematur e wear on the product.
Media t ype Do Do not Heavy paper ● Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this produc t. ● Do not use paper that is heavier than the recom mended media specification for this product unless it is HP paper that has been approved for use in this product.
Change t he printer driv er to match the paper typ e and size Change the paper si ze and ty pe (Windows) 1. On the File menu in the so ftware program, cli ck Pr int . 2. Select the p roduct, and then click the Properties or P reference s button. 3. Click the P aper/Quality tab.
Supported pape r sizes This pr oduct su pports vario us paper s izes, and it adapts to various media. NOT E: To obtain best print res ults, sel ect the appro priate paper size and typ e in your print dr iver before prin ting. Table 6-1 Suppo rted paper and print media sizes Size Dim ensi ons Input tray Document feeder Letter 216 x 279 mm (8.
Supported p aper types For a c omplete l ist of spec ific HP-bran d paper that this pr oduct su pports, go to w ww.hp.com/ supp ort/ ljm113 0series or www.
Load paper trays Load the input tray NOT E: When you add new me dia, make sur e that you remove all o f the media from the inpu t tray and strai ghten the stac k of new m edia. Do n ot fan the media. Thi s reduces ja ms by pre venting mult iple sheets of media from feeding thro ugh the product at one time.
Tray adjustment for short media To print on media shorter tha n 185 mm (7 .28 in), use the shor t media exten der to adjust your input tr ay. 1. Remove th e short media extender tool from the storage slot on the left side of th e media inpu t are a. 2.
4. Push t he paper into the pro duct until i t stops, and then slide the front media gu ide so the tool suppor ts the paper. 5. When fi nished printing with short media, remove the s hort media exten der tool, and then place it bac k in the storage slot .
Load the docu ment feeder (M1210 Series only) NOT E: When you add new media, make sure th at you remov e all of the med ia from the inpu t tray and straig hten the stac k of new media. Do not fan t he media. T his reduce s jams by preventing multiple sheets of media from feeding throu gh the product at one time.
Tray and bin capacity Tray or bi n Pa per t ype Sp ecificatio ns Quantity Input tray Paper Range: 60 g/m 2 (16 lb) bond to 163 g/m 2 (43 lb) bond 150 sheets of 6 0 g/m 2 (16 lb) bond Envelopes 60 g/m 2 (16 lb) bond to 90 g/m 2 (24 lb) bond Up to 10 env elopes Transparencies Minimum 0.
Configu re trays Change the default paper-size setting (M1130 Series) 1. Use the pr inter driv er to chang e the defau lt settings. Follow the approp riate proced ure, dependin g on the operating system you are using. Windows XP, W indows Serve r 2003, and Windo ws Server 20 08 (using the default Sta rt menu view) a.
3. Use the ar row buttons to selec t the Paper setup menu, and then press the OK button. 4. Use the ar row buttons to selec t the Def. paper size me nu, and the n press the OK bu tton. 5. Use the arrow b uttons to se lect a size, a nd then press the OK button.
52 Chapter 6 Paper an d print med ia EN WW.
7 Print tasks ● Canc el a p rint jo b ● Print with Windows ENWW 53.
Cancel a pr int job 1. If the pri nt job is cu rrently pr inting, canc el it by press ing the Cancel button on t he product c ontrol panel. NOTE: Pressing th e Cancel butt on clears the job that the pr oduct is currently processing.
Print with Wind ows Open the printer driver with Windows 1. On the Fil e men u in th e sof twar e pr ogram , clic k Print . 2. Select the produc t, and then click th e Properties or Prefer ences button. Get help for any printing option with Wind ows 1.
Change th e number o f print copies with Wind ows 1. On the File menu in the so ftware program, cli ck Pr int . 2. Select the p roduct, and then click the Properties or P reference s button. 3. Click the Advanc ed tab. 4. In the Copi es area, use the arrow butto ns to adjust th e number of copies.
Save custom print settings for reuse with Windows Use a printing quick s et 1. On the Fil e men u in th e sof twar e pr ogram , clic k Print . 2. Select the produc t, and then click th e Properties or Prefer ences button.
2. Select the prod uct, and t hen clic k the Properties or Prefer ences butto n. 3. Select the print o ptions for t he new qui ck set. 4. Type a name for th e new quick set, and c lick the Save button.
Improve prin t quality with Win dows Select a page size 1. On the File menu in the so ftware program , click Print . 2. Select t he produc t, and then c lick the Properties or Prefe rences butt on. 3. Click the P aper/Quality tab. 4. Select a size from the Size is drop-down list.
Print on preprinted l etterhead or forms with Wi ndows 1. On the Fil e menu in th e software prog ram, click Print . 2. Select the prod uct, and t hen clic k the Properties or Prefer ences butto n.
3. Click t he Paper/Quality tab. 4. From the Type is dr op-down list , select t he type of p aper yo u are usin g, and c lick the OK button . Print on speci al paper, lab els, or transparencies with Wind ows 1. On the Fil e men u in th e sof twar e pr ogram , clic k Print .
2. Select the prod uct, and t hen clic k the Properties or Prefer ences butto n. 3. Click the Paper/Qua lity tab. 4. From the Type is drop- down list , select th e type of p aper you a re using, and click th e OK button.
Print the first or last page on diffe rent pape r wit h Window s 1. On the Fil e men u in th e sof twar e pr ogram , clic k Print . 2. Select the produc t, and then click th e Properties or Prefer ences button.
3. Click the Paper/Qua lity tab. 4. Click the Use D ifferent Paper/ Covers check box, and then select the ne cessar y setting s for the f ront cover, o ther pages, and back c over. Scale a document to fit p age size 1. On the Fil e menu in th e software prog ram, click Print .
2. Select the produc t, and then click th e Properties or Prefer ences button. 3. Click t he Effe cts tab. 4. Select the Pri nt Document On option, and then se lect a s ize from t he drop-dow n list.
Add a watermark to a document with Windows 1. On the File menu in the so ftware program, cli ck Pr int . 2. Select the p roduct, and then click the Properties or P reference s button. 3. Click the Effects tab. 4. Select a waterm ark from the Wa termarks drop -dow n list.
3. Select the produc t, and then click th e Properties or Prefer ences button. 4. Click t he Finishing tab. 5. Select the Print on both sides (manually) check bo x.
6. Retrieve the printed s tack from the output b in, and, maint aining the paper orientation, pla ce it with the printed-si de facing d own in the input tray. 7. At the co mput er, cli ck the Cont inue button to prin t the second side of the jo b. Create a bo oklet with Windows 1.
3. Click t he Finishing tab. 4. Click t he Print on both sides (manually) check bo x. 5. In the Booklet Printing drop-do wn list, select a bindi ng option .
Print multiple pa ges per sheet with Wi ndows 1. On the Fil e menu in th e software prog ram, click Print . 2. Select the prod uct, and t hen clic k the Properties or Prefer ences butto n.
4. Select the numb er of pages per shee t from the Page s per sh eet drop-down list. 5. Select the correct Print page borders , Page order , and Orientation op tions. Select page orientatio n with Windows 1. On the Fil e men u in th e sof twar e pr ogram , clic k Print .
2. Select the prod uct, and t hen clic k the Properties or Prefer ences butto n. 3. Click the Finishing tab. 4. In the Orientation area, select the Port rait or Landscape option. To print the page image ups ide down, s elect the Rotat e by 180 degrees optio n.
8C o p y ● Use copy functions ● Copy s etti ngs ● Copy on both side s (duplex) ENWW 73.
Use copy fu nctions One-touch copy 1. Load the d ocument o nto the scan ner glass or into the document feeder (M 1210 Serie s). 2. Press the Sta rt Copy butt on to start copying. 3. Repeat the proc ess for each copy. Mult iple copies Create mult iple copies (M1 130 Series) 1.
3. Press the arro w buttons to adjust the numb er of copies. 4. Press the St art Copy button to sta rt copying. Create mult iple copies (M121 0 Series) 1. Load the d ocument onto the sca nner glass or into the do cument fe eder. 2. Use the keypad to enter the numbe r of copies.
Cancel a cop y job Cancel a copy job (M11 30 Series ) Press the Can cel button on the product co ntrol panel. NOTE: If more than one pr ocess is running, pres sing the Cancel button c lears the current process and all pending processes. Cancel a copy job (M12 10 Series ) 1.
2. Press t he Setup butt on repeatedl y until the Reduce/ Enlarge light is on. 3. Pres s the up ar row to in crease th e copy size , or pr ess t he dow n arr ow to decre ase the copy si ze. 4. Press th e Start Copy b utton to start copy ing. Reduce or enla rge copies (M 1210 Se ries) 1.
2. Press th e Copy Settings button on e time to open the Reduce/Enlarge me nu. 3. Use the arro w buttons to select the co rrect reducti on or enla rgement option, and then pre ss the OK button.
Collate a copy j ob M1130 Ser ies : The product c annot automat ically collate c opies. Colla te copie s (M1210 Series) 1. Pres s the Set up button. 2. Use the arrow bu ttons to sel ect the Copy setup menu, and then press the OK button. 3. Use the arrow bu ttons to sel ect the Def.
Change the copy quality se tting (M1130 Series) NOT E: For this model, you cannot c hange the copy-quality setting f or indivi dual cop y jobs. U se this proced ure to chan ge the def ault copy-qual ity sett ing for al l copy j obs. 1. Use the pr inter driv er to chang e the defau lt settings.
Change the c opy quality se tting (M12 10 Se ries) 1. Pres s the C opy S etti ngs bu tton two times to open the Copy Quality menu. 2. Use the arrow buttons to select a copy-quality option, and press the OK button. NOT E: The set ting retu rns to the default value afte r two minutes.
3. Clean the sca nner glass and the whit e plastic backin g with a soft cloth o r sponge that has been mo istened with nonab rasive glass cleane r. CAUTION: Do not use abras ives, acet one, benzene , ammonia, ethy l alcohol, or carbo n tetrach loride on a ny part of the produ ct; these can dam age the prod uct.
Adjust the lig htness or darkness f or copies (M121 0 Series) 1. Press th e Lighter /Darker button. 2. Use th e arrow buttons to increase or decre ase the Lighter/D arker setting.
Copy on b oth si des (dup lex) Copy a two-sid ed original to a o ne-sided document 1. Load the f irst page o f the docume nt onto the scanne r glass or i nto the d ocument feed er (M121 0 Seri es). 2. Press th e Start Copy b utton. 3. Flip the origi nal, and then reload it onto the scanne r glass or i nto the d ocument feed er.
4. Remo ve the copie d page fr om the output bin and place it face down in to the input tray. 5. Press th e Start Copy b utton. 6. Remo ve the copie d page fr om the output bin, and then set it a side for manu al coll ating. 7. Repea t steps 1 through 6, following the or iginal docume nt page orde r, until all pages o f the origin al are copied.
86 Chapter 8 Copy ENWW.
9 Scan ● Use scan functions ● Scan setti ngs ENWW 87.
Use scan functions Scan methods Scan j obs can be performed in the follo wing way s. ● Scan from the co mputer by using HP Laser Jet Scan (Windo ws) ● Scan by using HP D irector (Ma c) ● Scan fr.
Scan by using other so ftware The produ ct is TWAI N-compliant and Windows Imaging Appli cation (WIA )-compliant. The produc t works with Windows-ba sed program s that suppo rt TWAIN-co mpliant or WI A-compl iant scanning devices a nd with Macintosh -based programs that supp ort TWAI N-compliant scanni ng device s.
Cancel a scan To canc el a scan job, use one of the following pro cedures. ● On the prod uct control pa nel, press th e Cancel butto n. ● Click the C ancel button in the onscreen dia log box.
Scan settings Scan file format The def ault file forma t of a scann ed document or photo depen ds on the scan ty pe as well as the ob ject bein g scanned. ● Scanning a document or a pho to to a co mputer resul ts in the file being saved as a .TIF file .
Resolution and color guideli nes The foll owing table descr ibes the recom mended resol ution and color se ttings for dif ferent types of sca n jobs. Intend ed use Recommended resolution Recommend ed .
Scan quality Over ti me, spec ks of debr is might c ollect on th e scanner glass and w hite pla stic back ing, which can affect p erformance . Use the fol lowing pr ocedure to clean the s canner gl ass and w hite plas tic backi ng. 1. Use the power switc h to turn off the prod uct, and t hen unplug th e power cor d from the electr ical socket.
94 Chapter 9 Scan ENWW.
10 Fax (M1210 Series only) ● Fax features ● Set up fa x ● Use the p hone book ● Set fax se ttings ● Use fax ● Solve f ax prob lems ● Regulator y information and warrant ies ENWW 95.
Fax featu res The produ ct has the fo llowing fa x features, wh ich are availab le from the contr ol panel or fro m the product softwar e. ● Fax Setup Wi zard for eas y fax config uration ● Plain-.
Set up fax Install and connect the h ardware Connect fax to a telephone line The produc t is an analog device. HP reco mmends using the product on a dedicated analog teleph one line. Connect additional devices The produc t includes two fax por ts: ● The “line ” port , which conne cts the product to the wall telep hone jack.
4. To conn ect an inter nal or ext ernal mo dem on a co mputer, p lug one end of a telep hone cord i nto the product “te lephone” port . Plug the othe r end of the telephone cord into the modem “line” port. NOTE: Some mod ems have a second “line” port to connect to a dedi cated voice li ne.
6. To conn ect an answe ring machi ne, plug a telephon e cord i nto the p revious dev ice’s “te lephone” port. Plug the othe r end of the telephone cord into the answering machi ne “line” port. 7. To conn ect a teleph one, plug a t elephone c ord into th e previ ous device’ s “tele phone” por t.
Setu p for stand -alon e fax 1. Unpack a nd set up the produc t. 2. At the control pan el, press the Setup button. 3. Use the arrow b uttons to select th e Syst em setu p menu, an d then pres s the OK button. 4. Use the arrow b uttons to select th e Time/Date menu, and then p ress the OK button.
6. Complete one of the fol lowing: ● For the 1 2-hour clock , use the ar row buttons to move pa st the fou rth character. S elect 1 for a.m. or 2 for p.m. Pres s the OK button. ● For the 2 4-hour clock, p ress the OK butto n. 7. Use the k eypad to ent er the cur rent date.
Use the HP Fax Setup Wizard If you completed the softwar e install ation, you a re ready t o send fa xes from y our compu ter. If you did not com plete the fax setup pr ocess at t he time you installe d the sof tware, yo u can compl ete it at any time by usi ng the HP Fax Setup Wiza rd.
Use the phone bo ok You can stor e frequently dialed fax numbers (up to 100 entries). Use the control pan el to create and edit the fax phone boo k 1. On the co ntrol panel, pr ess the Setup button. 2. Use the arrow bu ttons to sel ect the Phone Boo k menu, and then press the OK button.
Program Descri ption Microsoft Outlook Personal Address Book (PAB) entries, Contact s entries, or both combined may be selected. Individuals and groups from the PAB are combined with individuals from Contacts only if the combined option is selected. If a Contacts entry has both a home and a business fax number, two entries will be dis played.
Set fax sett ings Send fax settings Set specia l dialing symbols and options You ca n insert p auses into a fax num ber that you are diali ng. Pause s are often needed when dialing intern ationally or con necting to an outsi de line.
4. Use the arrow b uttons to select th e Detect dial tone menu, and then press th e OK button. 5. Use the arrow b uttons to select th e On or Of f optio n, and then pr ess the OK button. Set tone-dialing or pulse-dialing Use this proce dure to set the product to tone-dialin g or pulse-dialin g mode.
Set t he redial-on- communication-error o ption If thi s option is turned on, the p roduct redi als automa tically if s ome sort o f communicat ion error oc curs. The fact ory-set defau lt for the redial- on-commun ication-er ror option is On . 1. On the c ontrol pane l, press th e Setup button.
Set th e default r esolution se tting 1. On the contr ol panel, p ress the Setup button. 2. Use the arrow b uttons to select th e Fax setup menu, and then press the OK button. 3. Use the arrow b uttons to select th e Fax Send setu p menu, an d then pr ess the OK button.
When it is using the fax-forwardi ng feature, the produc t (rather than the co mputer) mu st be receiving the fa xes, and the a nswer mode must be set to Automatic . 1. On the c ontrol pane l, press th e Setup button. 2. Use the ar row buttons to selec t the Fax set up menu, and then press the OK button.
Comp lete the foll owing ste ps to block or unbloc k fax numbe rs by using the cont rol pane l: 1. On the contr ol panel, p ress the Setup button. 2. Use the arrow b uttons to select th e Fax setup menu, and then press the OK button. 3. Use the arrow b uttons to select th e Fax Recv.
To set or change the number of rings- to-answer, use the following steps : 1. On the c ontrol pane l, press th e Setup button. 2. Use the ar row buttons to selec t the Fax set up menu, and then press the OK button. 3. Use the ar row buttons to selec t the Fax R ecv.
If yo u have the Sta mp faxes op tion turned on, you mi ght also want t o turn on au toreduct ion. This redu ces the siz e of the inco ming fax es slight ly, and pre vents the pag e-stamp fro m forcing a fax onto tw o pages. NOT E: Make sure that the default media size settin g matches the size of the med ia that is loaded in the tray.
The facto ry-set default fo r the fax- sounds volume i s Soft . Set the alert volume, phone-line volume, and ring volume 1. Press the Se tup button. 2. Use the ar row buttons to selec t the Syst em se tup menu, and then pres s the OK button. 3. Use the ar row buttons to selec t the Volume settings menu, an d then pres s the OK button .
6. Use the k eypad to ent er the pr oduct secu rity pass word, and the n press th e OK button. 7. To confirm the produc t security p assword, us e the ke ypad to re -enter the product security passwor d, and then press the OK button. Turn off the priv ate re ceiv e feat ure 1.
Use fax Fax software Supported fax programs The PC fax program that came with th e product is the only PC fax program that work s with the produc t. In order to continue to use a PC fax program previo.
Use fax on a DSL, PBX, or ISDN system HP produc ts are designed spec ifically for use with tr aditional anal og phone servic es. They are not designe d to work on DS L, PBX, ISDN lines, or VoIP ser vices, but they might work with t he proper setu p and equipm ent.
Fax memory Fax memory is retained when there is a loss of power The fl ash memory protects against data loss wh en a powe r failure occurs. O ther fax devices store fax pages in either normal RAM or sh ort-term R AM.
Fax from the document feeder 1. Insert the or iginals into the doc ument feede r face-up. NOTE: The doc ument feed er capacit y is up to 35 she ets of 75 g/m 2 or 20 lb med ia. CAUTION: To pr even t dam age to the produc t, do not use an original that cont ains correcti on tape, correcti on fluid, paper cl ips, or staples .
Send a fax to a group manua lly (ad hoc fa xing) Use the followin g instructi ons to send a fax to a group of recipients: 1. Load the d ocument into the docu ment feede r input tray. 2. Press the Se tup button. 3. Select the Phone Book menu, and then press the OK button.
Send a fax from th e software The fol lowing inform ation provi des basic in structions f or sending faxes by using the softw are that came with the prod uct. All other sof tware-related top ics are covered in the software Help, whi ch can be opened from th e software-progr am Help menu.
5. Select the pro duct under Modem . 6. Click Fax . Send a fax from a third- party software program, such as Micr osoft Word (all ope rating systems ) 1. Open a docume nt in a third- party progr am. 2. Click the Fil e menu, an d then clic k Prin t . 3.
Send a fax by dialing from a telephone connected to the fax line Occasio nally, you might want to dial a f ax number from a te lephone th at is conne cted to th e same line as the product.
2. On the co ntrol panel, pr ess the Setup button. 3. Use the arrow bu ttons to sel ect the Fax functions menu, and th en press the OK button. 4. Use the arrow bu ttons to sel ect the Send fax later men u, and then press the OK button. 5. Use the keypad t o enter t he time.
Receive a fax Prin t a fax When th e product r eceives a fa x transm ission, it prints the fax (unless the privat e-receive fe ature is enabled ) and also store s it automatic ally to flash memor y. Print a stor ed fax when the priva te receive feat ure is on To print sto red faxes, you must provide the pri vate-rece ive PIN.
Receiv e faxes t o a computer NOT E: Receiving faxes by u sing a com puter is no t supported for Ma cintosh. Rec eiving faxes to a computer is available onl y if a full software installation was perfo rmed during ini tial prod uct s etu p. To receive f axes to your co mputer, turn on the receive-to-PC setting in the software.
Solve fax problems Fax troubleshooting checklist Tips for fax trou bleshooting: ● Print the menu map from the Reports menu to show t he control- panel me nus and av ailable settin gs. ● Try to send or receiv e a fax after implem enting each solution.
is re lated to prin ting and the auto-contin ue feature is o n, the product w ill attempt to resume pri nting the job after the war ning has appeare d for 10 seconds wit hout acknowled gement. Alert and warning mess ages Control panel message Description Recom mended action Comm.
Control panel message Description Recommended act ion Fax is busy Redial pendin g The fax line to which you were sending a fax was busy. Th e product automatically redials the busy number. Allow the product to retry sending the fax. Call the recipient to ensure that the fax machine is o n and ready.
Control panel message Description Recom mended action Fax recv. error An error occurred while try ing to receive a fax. Ask the sender to resend the fax. Try faxing back to the sender or another fax machine. Check for a dial tone on the phone line by pre ss ing t he S end F ax button.
Control panel message Description Recommended act ion No dial tone The product cou ld not detect a dial tone. Check for a dial tone on the phone line by pressing the Send Fax button. Unplug the telephone cord from both the product and the wall and replug t he cord.
Control panel message Description Recom mended action No fax answer. Redial p ending The receiving fax line did not a nswer. The product attempts to redial after a few minutes. Allow the product to retry sending the fax. Call the recipient to ensure that the fax machine is on and ready.
Fax logs and reports Use the following instru ctions to prin t fax lo gs and reports: Print all f ax reports Use this proce dure to print all of the foll owing reports at one tim e: ● Fax Activit y log ● Phone Book report ● Config report ● Block Fax list 1.
NOTE: If yo u selected the Fax Act ivity log repo rt and p ressed the OK bu tton, press the OK button again to s elect the Print log no w option. Th e product exi ts the menu set tings and prints the log.
● Receive fax ● Never (the factory-set default) 1. On the contr ol panel, p ress the Setup button. 2. Use the arrow b uttons to select th e Reports menu, and t hen press the OK button. 3. Use the arrow b uttons to select th e Fax Reports menu, and then press the OK button.
Change the f ax speed The fa x-speed setti ng is the m odem protoc ol that the product uses to send fax es. It is t he worldw ide stan dard for f ull-duplex modems that send and re ceive d ata across telephon e lines a t up to 33, 600 bits per s econd (b ps).
The product is receiving faxes but is not sending them. Cause Soluti on If the product is on a digital system, the system might be generating a dial tone that the product cannot detect. Disable the detect-dial-tone setting. If the error persists, contact the system servic e provider.
The control panel shows a lo w-memory error. Cause Soluti on The fax might be too large, or the res olution might be too high. Try one of the following: ● Divide a large fax into smaller sections, and then fax them individually. ● Clear stored faxes to make more memory available for outgoing faxes.
Problems receiving faxes NOT E: Use the fa x cord that came wi th the produ ct in order to ensu re that th e product f unctions correctl y. The product cannot receive faxes from an extension telephone. Cause Soluti on The extension-telephone setting might be disabled.
The product is not answering incoming fax calls. Cause Soluti on A voice-messaging s ervice might be int erfering with the product as it attem pts to answer calls . Do one of the following: ● Disable the messaging service. ● Get a telephone line t hat is dedicated to fax calls.
Faxes are being recei ved very slowly. Cause Soluti on The fax might be ver y complex, such as one with many graphics. Complex faxes take longer to be received. Breaking longer faxes into multiple jobs and decreasing the res olution can increase the t ransmission sp eed.
Regulatory informatio n and warranties For regulatory and warranty in formation, see Additio nal stateme nts for telecom (fax ) products on page 239 . ENWW Regulator y information and warran ties 141.
142 Chapte r 10 Fax (M 1210 Series only) ENWW.
11 Manage and maintain the product ● Print i nformation pages ● Use the H P Toolbox software ● Use the H P Embedded Web Ser ver (M121 0 Series onl y) ● Product s ecurity featur es ● Economy .
Print inf ormation pages Informa tion pages resid e within t he product memory. Thes e pages help diagn ose and solve pr oblems with the produ ct. NOT E: M1210 Se ries: If the product language was not corr ectly set d uring instal lation, y ou can se t the lan guage manu ally so th e informatio n pages print in one of the s upported lan guages.
Page description How to pr int t he pa ge Demo page Contains examples of text and grap hics. Both models 1. Open the printer driver , and then click the Propert ies or Preferences button. 2. Click the Services tab, and then, in the Print I nfor matio n Pages drop-do wn list, click the Demo Page list it em.
Use the HP Toolbox software Perfor m a full s oftware inst allation in order to us e the HP Toolbox. HP To olbox is a software pr ogram that you can use for the following ta sks: ● Check the product statu s. ● Configu re the product se ttings. ● Configu re pop-up -alert messages.
Status The Statu s folder contai ns links to the follow ing main pages: ● Devi ce St atu s . View product sta tus informat ion. This page indic ates product co nditions such as a jam or an empty t ray. Afte r you cor rect a pr oduct probl em, clic k Refresh st atus to update the product s tatus.
NOTE: If you s pecify a r ow that is occupied, th e new entr y will over write the ex isting entr y. ● To import co ntacts from a phone book th at exists in Lotu s Notes, Outlook, or Outlook Expres s, click Import Ph one Book . Select the appropri ate software program , navigate to the ap propriat e file , and then clic k OK .
Fax send log The H P Toolbox Fax send log li sts all r ecently s ent faxes an d informati on about th em, includi ng the date and tim e sent, job number, fax number, pag e count, and the results . When y ou send a fax from a com puter that is connected to the pr oduct, th e fax contai ns a View link.
Shop for Supp lies This bu tton, at the top of each page, links to a Web site where you can order re placement supp lies. You must ha ve Inter net access to use this feature. Other Li nks This secti on contains link s that connect you to the Inter net.
Use the HP Emb edded Web Server (M1210 Series on ly) Use the HP Embedd ed Web Se rver (EWS) to view pro duct and netwo rk status and t o manage p rinting functio ns from a compu ter.
● Supplies S tatus shows the sta tus of HP supplies and pr ovides part number s. To order new suppli es, clic k Order Supplies in the upp er-right p art of the wi ndow. ● Network Summary shows the infor mation found on the Net work Summary pag e. Settings tab Use this tab to con figure the product f rom your computer.
Produ ct security features Lock the formatter 1. The forma tter area, on th e back of the prod uct, has a slot that you can use to attach a s ecurity cable.
Economy setting s Print wi th EconoMode This pr oduct has a n EconoMode option fo r printing drafts of do cuments. Using EconoMode can use less toner and de crease the cost per page. Howev er, using E conoMode c an also reduce p rint qualit y. HP does not recom mend the full-time u se of Econo Mode.
Windows V ista a. Click Start , click Control Panel , and then in the ca tegory for Hardware and Soun d click Printe r . b. Right-c lick the dri ver icon, and then se lect Pr opert ies . c. Click the Dev ice Settings t ab. Ma c OS X 10 .4 a. From the Apple menu , click the System Pre ferences m enu and th en click the Prin t & Fax icon.
Manage sup plies and accesso ries Correc tly usi ng, storing , and mon itoring the print c artridge c an help e nsure h igh-qual ity print output. Print when a cartridge reaches estimated e nd of life When a p rint cartridg e reaches th e end of its estimated usefu l life, the produ ct turns on the toner ligh t on the c ontrol panel.
Replacement instructions Redistribute toner When a small am ount of to ner remai ns in pri nt cartrid ge, faded or light area s might appear on t he print ed page. Y ou might be able to te mporarily improve pri nt qualit y by redi stributing the tone r.
3. To redistr ibute the to ner, gently rock th e print cartr idge fro m front to back. CAUTION: If toner get s on your cloth ing, wipe it of f with a dry cloth and wash the cl othing in cold water. Hot wat er sets toner into the fabric . 4. Install the pr int cartridge.
If th e print is st ill light, ins tall a new p rint cartridge. Replac e the pr int cartri dge When a print car tridge approac hes the end of useful life, you can cont inue printin g with t he curren t cartr idge until red istribut ing the toner no l onger y ields accepta ble print quality.
3. Remove the new prin t cartridg e from the packag ing. Pla ce the use d print cartridge i n the bag and box for recycling. CAUTION: To p revent dama ge to the print cartridg e, hold the p rint cartridg e at each end. Do not to uch the cart ridge shutter o r the roll er surfa ce.
6. Inst all the print cartri dge. 7. Close the pr int-cartridge door and the scann er assemb ly. CAUTION: If toner gets on your clothing , wipe it off wi th a dry cloth and wash the clothing in cold water.
Replac e the pi ckup rol ler The pick up roller wears out with normal use. Using poo r-quali ty paper can caus e the pickup roll er to wear out mo re frequently . If the product r egularly does not pick up a sheet of pape r, you might nee d to clean or replace the pick up roller.
3. Find the pic kup rolle r. 4. Release th e small, white tabs on each si de of the pic kup roller, and rotate the picku p roller to ward the front. ENWW Manage supp lies and ac cessories 16 3.
5. Gently pull the pickup r oller up and out. 6. Position the new pickup ro ller in the slot . The cir cular and rectangu lar slots on each side prev ents you from ins talling the roller incorre ctly.
7. Rotate the to p of the n ew pickup r oller away from you unt il both s ides sn ap into plac e. 8. Install the pr int cartridge. 9. Close the print-car tridge doo r and t he scan ner assem bly.
Replac e the sep aratio n pad The s eparation pad wears out with normal us e. Using p oor-qualit y paper c an cause th e separa tion pad to wear out more fr equently. If the prod uct regularly pulls multiple sh eets of p aper at a ti me, you m ight need to clean or replace the separati on pad.
4. Remove th e separation pad . 5. Insert th e new sep aration pad, and screw it into pla ce. 6. Place the product in t he upright po sition, rec onnect the powe r cord, and th en turn on th e product.
Clean the prod uct Clean the pickup ro ller If you want to cl ean the pi ckup roller before dec iding to replace it, follow these instr uctions: WARNING! Before cleaning th e pickup roller, turn the product off, disconn ect the power c ord from the wall out let, and then wait for the produ ct to cool.
3. Find the pic kup rolle r. 4. Release th e small, white tabs on each si de of the pic kup roller, and rotate the picku p roller to ward the front. ENWW Clean the pro duct 169.
5. Gently pull the pickup r oller up and out. 6. Dab a lint-f ree cloth in isopr opyl alcohol, an d scrub the r oller. WARNING! Alcoho l is flamm able. Keep th e alcoho l and cloth away from an open fl ame. Before you close the product and plug in the power cord, all ow the alcohol to dry co mpletely.
8. Allow the pickup roller to dr y compl etely befor e you rein stall it i n the prod uct. 9. Reconnec t the power cord. ENWW Clean the pro duct 171.
Clean the separation pad The s eparation pad wears out with normal us e. Using p oor-qualit y paper c an cause th e separa tion pad to wear out more fr equently. If the prod uct regularly pulls multiple sh eets of p aper at a ti me, you m ight need to clean or replace the separati on pad.
4. Remove th e separation pad . 5. Dab a li nt-free cl oth in i sopropyl a lcohol, and scrub the separation pad. Use a dr y, lint-fr ee cloth to remove the loose ned dirt , and wait for the separ ation pad to dry. WARNING! Alc ohol is flammabl e. Keep the alcohol and cl oth away from an open flam e.
6. Insert the cleaned separation pad, and screw it into pla ce. 7. Place the product in th e uprigh t position, reconnect t he power cor d, and the n turn on the produc t.
Clean the paper path If you are experi encing t oner specks or dots on the printouts , clean the paper p ath. This process us es a trans parency to remove du st and ton er from the pa per path. Do not use bond or rou gh paper . NOT E: For best results use a she et of transp arency.
Mac OS X 10.5 and 10.6 a. From the A pple menu , cli ck the System Prefe rences menu and then cl ick the Print & Fax icon. b. Select th e product i n the left side of the window. c. Click the Options & Supp lies button. d. Click the Driv er tab.
Clean the print-cartridge area You do not need to clean the print-cartr idge area o ften. However , cleaning t his area can improve the quality of the pri nted sheets. 1. Disconne ct the power cord from th e product. 2. Lift th e scanner assembly, and open the print- cartri dge door.
3. Remove the pri nt cartri dge. CAUTION: Do not to uch the b lack-sponge transfer roller inside the product. Doing so c an damage the product. CAUTION: To prev ent damage , do not expo se the pri nt cartridg e to light. C over it with a pi ece of paper.
5. Install the pr int cartridge. 6. Close the print-car tridge doo r and t he scan ner assem bly. ENWW Clean the pro duct 179.
7. Reconnect the power cord. 8. Print a few pages to clean any toner re sidue from the prod uct. Clean the exterior Use a s oft, damp, lin t-free cloth t o wipe dust, smudges, and s tains off of the exterior of the devic e.
3. Clean the scanner gl ass and the white pl astic back ing with a soft cloth or sponge tha t has bee n moistene d with no nabrasi ve glas s cleaner . CAUTION: Do n ot use ab rasives, acetone, b enzene, a mmonia, e thyl alc ohol, or carbon tetrachl oride on any pa rt of the p roduct; thes e can damage the produ ct.
Product update s Softwar e and firmware update s and installatio n instruction s for this produc t are availabl e at www.hp.co m/ support/ ljm1130ser ies or ww w.hp.com/ suppor t/ljm1210s eries . Clic k Downloads a nd driver s , click the opera ting system, and then select the download for the product.
12 Solve problems ● Solve g eneral problems ● Restore the fac tory-set defaul ts (M1210 Series only) ● Interpret contro l-panel light patter ns (M1130 Series only) ● Interp ret contro l-panel .
Solve ge neral prob lems If the product is not responding co rrectly, comple te the steps in the foll owing checkli st, in order. If the produc t does not pass a step, follow the correspond ing troubles hooting sugges tions. If a step res olves the pro blem, yo u can stop without per forming the other steps on the c hecklist.
c. If the page jams in th e product, cle ar the jam. d. If the pr int quali ty is unacce ptable, c omplete t he following steps: ● Verify th at the pr int settings are correc t for the media th at you are us ing. ● Solv e prin t-q ualit y pr oblem s.
Interp ret con trol-p anel lig ht patterns (M1130 Series only) If the produc t requires attenti on, an error code appea rs on the control -panel displ ay.
Light st atus Error code State of th e product Acti on Ready light is blinking slowly. The product is in low pow er mode. N o action is required. Attention light is blinking. E0 Paper is jammed in the product. Clear the jam. E1 The input tray is empty.
Light st atus Error code State of th e product Actio n Attention light is blinking, and ready light is on. The product has experienced a continual error from which it will recover on its own. If th e rec overy is succ essf ul, th e product con tinues to the proces sing data state a nd completes the job.
Interpret con trol-panel messages (M121 0 Series only ) Control-panel message types Alert and warning message s appear te mporarily an d might r equire y ou to ackn owledge t he message by pres sing the OK button to resu me or by pressing the Canc el button to canc el the job.
Control panel message Description Recommended act ion Comm. error The product experienced a communication error while att empting to send or receive a fax. Verify that the fax phone line is working corr ectl y. Try sendin g or receiving the fax again.
Control panel message Description Recom mended action Manual d uplex alternates with Load tra y1 Press [OK] The product is processing a manual duplex job.
Clear jams When c learing ja ms, be car eful not to tea r jammed p aper. If a small pie ce of paper remains in the pro duct, it coul d cause additional jams.
Jam locations Jams can occur at the follo wing locatio ns in the product. 1 4 2 3 1 Document feeder (M1210 Series only) 2 Output bin 3 Input tray 4 Internal areas (o pen the print-cartridge d oor) NOT E: Jams can occu r in more than one locati on.
Clear jams from the docum ent feeder (M1210 Series only) 1. Open the doc ument-feeder lid. 2. Careful ly remove jammed paper. G ently try to remove the page wi thout tearing it.
Clear jams f rom the output areas CAUTION: Do no t use sh arp objects , such as tweezers or needle- nose plier s, to remove jam s. Dama ge caused b y sharp o bjects wi ll not be c overed by the warr anty. 1. Lift the scanner a ssembly, a nd open t he print- cartridg e door.
4. Install the print cart ridge. 5. Close t he print-c artridge d oor and the scanner assemb ly. 196 Chapte r 12 Solve problems ENWW.
Clear jams from the input tray 1. Lift the scanner a ssembly, a nd open t he print- cartridg e door. 2. Remove the print cartridge. 3. Remo ve the media stack from the input tray.
4. With bot h hands, grasp the s ide of the jammed media t hat is m ost visi ble (thi s include s the middle) , and careful ly pull it free from the product. 5. Install the print cart ridge. 6. Close t he print-c artridge d oor and the scanner assemb ly.
Clear jams from inside the product 1. Lift the scanner a ssembly, a nd open t he print- cartridg e door. 2. Remove the print cartridge. 3. If you can see the ja mmed paper, ca refully grasp the jammed paper, an d slowly pull it out of the prod uct .
4. Reinsta ll the print ca rtridge. 5. Close t he print-c artridge d oor and the scanner assemb ly. Change the jam recovery setting When the Jam Recovery fe ature is turned on , the product re prints any pag es that are damage d during a jam . 1. Use the pr inter driv er to chang e the defau lt settings.
Windows XP , Windows Server 2003, and Windows Serve r 2008 (using t he Classic Start menu view) a. Click Start , click Sett ings , and then click Pri nters . b. Right-c lick the dri ver icon, and then se lect Pr opert ies . c. Click the Dev ice Settings t ab.
Solve pa per-handl ing proble ms The fo llowing p roblems with m edia ca use print- quality dev iations, jammi ng, or dam age to th e product. Proble m Cause Solu tion Poor print quality or toner adhesion The paper is too moist, too rough, too heavy or too smooth, is embossed, or from a faulty paper lot.
Solve image -quality probl ems Print-quality examples General print -quality issue s The follo wing examples depic t letter-siz e paper that has passe d through the produ ct short-edg e-first. These exampl es illustra te problems tha t would affect all of the pages that yo u print.
Proble m Cause Solutio n Vertical streaks o r bands appear on the page. A A A A A B B B B B C C C C C a a a a a c c c c c b b b b b The print cartridg e might be defective. Replace the print c artridge. The amount of background toner shading becomes unacceptable.
Proble m Cause Solutio n Marks repeatedly appear at even intervals on the page. The product is not set to print on the type of paper on which you want to print. In the printer driver, select the Paper/ Qualit y tab and s et Paper T ype to match the type of pa per on which you are printing.
Proble m Cause Solutio n Text or graphics are skewed o n the printed page. The paper might be loaded inco rrectly or the input tray might be too full. Verify that the paper is loaded correctly and that the paper guides are not too tight or too loose against the stack.
Copy print-quality problems Proble m Cause Solut ion Images are missing or faded. The print cartridge might be defective or low. Replace the print cartridge. The original might be of poor quality. If your original is too light or damaged, the copy might not be able to compensat e, even if you adjust the contrast .
Scan-quality problems Prevent sc an-quality problems The f ollow ing ar e a fe w simp le step s you can ta ke to im prov e cop y and sc an qu alit y. ● Use high- quality orig inals. ● Load the p aper cor rectly. If the paper i s loaded in correctly , it mig ht skew, wh ich cause s unclear images.
Repetitive defects ruler If defe cts repeat at regular intervals o n the page, use th is ruler to i dentify th e cause of the defec t. Place the to p of the rul er at the fi rst defect. The marking that is beside the n ext occu rrence of the defect indica tes which c omponent nee ds to b e replaced .
Optimize and improve image quality Change print density 1. Use the pr inter driv er to chang e the defau lt settings. Follow the approp riate proced ure, dependin g on the operating system you are using. Windows XP, W indows Serve r 2003, and Windo ws Server 20 08 (using the default Sta rt menu view) a.
Solve pe rformance problems Proble m Cause Solut ion Pages print but a re totally blank. The sealing tape might still be in the print cartridges. Verify that the sealing tape has been completely removed from the print cartridges. The document might contain blank pages.
Proble m Solution Poor physical connection Verify that the product is attached to the correct network port using a cable of the correct length. Verify that cable connections are secur e. Look at the network port connection on the back of the product, and verify that the amber activity light and the green link-status light are lit.
Solve s oftware problem s Solve common Wind ows problems Error message: “(Name of the program, for example, Internet Explorer) has encountered a problem and needs to close. We are so rry for the inconvenien ce” Cause Soluti on Close all software programs, restart Windows, and try again.
The pro duct na me does n ot ap pear in th e produc t list in the Print er Setu p Utili ty or Pri nt & Fax l ist. Cause Soluti on The wrong product name is being us ed.
You are unable t o print f rom a t hird-party USB card. Cau se Solution This error occurs when the software for USB products is not installed. When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most cu rrent version of this software is available from the Apple Web site.
216 Chapte r 12 Solve problems ENWW.
A Supplies and accessories ● Order pa rts, access ories, and sup plies ● Part nu mbers ENWW 217.
Order par ts, accessories , and supp lies Order supplies and paper www.hp.com/ g o/suresupply Order genuine HP p arts or accessor ies ww w.hp.com/ buy /p art s Order through service or support providers Conta ct an HP-authorized service or support provider.
B Service and support ● Hewlett -Packard limited wa rranty st atement ● HP's Premi um Protect ion Warranty: Laser Jet print cartr idge limited wa rranty st atement ● End User Lic ense Agree.
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Professional M1130, M1210 One year from date of purcha se HP war rants to y ou, the en d-user custo mer, .
HP's Premi um Pr otec tion W arran ty: La ser Jet prin t cartridge limited wa rranty statement This HP product is warranted to be fr ee from defec ts in mater ials and workmansh ip.
End User Li cens e Agreem ent PLEASE READ CAREFULLY BEFORE USING THIS SOFTWA RE PRODUCT: This End-User Licen se Agreem ent (“EULA” ) is a contract betwe en (a) you (ei ther an individ ual or the entity you represent) and (b) He wlett-Packar d Company ( “HP”) that go verns y our use of the softw are produc t (“Softwa re”).
Softwar e will agr ee to this E ULA. Upon tr ansfer of th e HP Software, y our licen se is auto matically term inated. b. Rest rictions. You may not rent, le ase or lend the HP Software or Use the HP Sof tware for comme rcial time sharing or bureau u se.
Customer s elf-repair warranty se rvice HP pro ducts are designed wit h many C ustomer Sel f Repair (CSR) par ts to minim ize repai r time and allow for greater flex ibility in p erforming d efective p arts replac ement.
Repack the product If HP Cu stomer Car e determines th at your product nee ds to be re turned to HP for repair, follow the se steps to rep ack the product befo re shipping it. CAUTION: Ship ping dama ge as a result o f inadequ ate pack ing is th e custom er’s respo nsibilit y.
Service information form WHO IS RE TURNING THE EQUIPMEN T? Dat e: Person to contact: Phone: Alternate contact : Phone: Return shipping address: Special shipping instructions: WHAT ARE YOU SENDING? Model name: Model number: Serial number: Please atta ch any relevant printouts.
C Specifications ● Physic al specifica tions ● Power con sumption, elec trical spec ifications, a nd acoustic em issions ● Env iro nment al sp ecif icat ions ENWW 227.
Physical sp ecifications Table C-1 Physical specificati ons 1 Specification M1130 S eries M1210 Series Product weight 7.0 kg (15.4 lb) 8. 3 kg (18.3 lb) Product height 250 mm (9.8 in) 306 mm (12.0 in) Product depth 265 m m (10.4 in) 265 mm (10.4 in) Product width 415 mm (16.
D Regulatory information ● FCC regul ations ● Environ mental pro duct stewards hip program ● Decl ara tion of confo rmity (bas e mode l) ● Declarat ion of confo rmity (fa x model) ● Safety s.
FCC regulations This equ ipment has been tested and found to comply wi th the limits for a Class B digital d evice, pursua nt to Part 15 of the FCC rules. These li mits are designed to pr ovide reason able protectio n against harmfu l interfe rence in a residen tial instal lation.
Toner cons umption EconoM ode uses les s toner, whi ch might ex tend the life of the p rint cartri dge. Paper use This produ ct’s manual dupl ex feature (two-s ided prin ting) and N-up pr inting (multip le pages printe d on one pag e) capability can reduce paper us age and the resu lting demand s on natural res ources.
Single returns 1. Package the HP LaserJet print ca rtridge in its original bag and box. 2. Place the shi pping label on the front of the box . Shipping For al l HP LaserJet pr int cartridg e recycl ing returns , give the pack age to UPS duri ng your next delivery or pi ckup , or ta ke it to an aut hor ized UP S dro p-o ff center.
For recycling in formation , you ca n go to www.h p.com/ recycle , or contact y our local authorities or the Electronic s Industries Alliance : www.eiae.
Declarat ion of conformity (base model) Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 DoC#: BOISB-0901-02-rel.1.0 Manufact urer's Name: Hewlett-Packard Company Manufacture.
Declarat ion of c onformi ty (fax model) Declaration of Conformity according to ISO/ IEC 17050-1 and EN 17050-1 DoC#: BOISB-0901-03-r el.1.0 Manufact urer's Name: Hewlett-Packard Company Manufact.
Safety statement s Laser safety The Center for Devices and Radiologica l Health (CDRH) of t he U.S. Food and Drug Adminis tration has implem ented regulatio ns for laser produ cts manufactured since August 1, 19 76. Compliance is mand atory for pro ducts mark eted in the United Stat es.
Laser statement for Finland Luokan 1 lase rlaite Klass 1 Laser Appar at HP Laser Jet Profess ional M1132/M1 134/M1136, M1 212/M1214/ M1216, lase rkirjoiti n on käyttäjän kannal ta turvalline n luokan 1 laserl aite. Norma alissa käyt össä kirjoitti men suoja koteloint i estää laser säteen pääs yn laitt een ulko puolelle.
Substances Table (China) Restriction on Hazardous Substances stat ement (Turkey) Türkiy e Cumhuriyeti : EEE Yönetmel i ğ ine Uygundur 238 Appendix D Re gulatory infor mation ENWW.
Additional statements fo r telecom (fa x) product s EU Statement for Telecom Operation This produ ct is intended to be conne cted to the analog Publ ic Switche d Telecommunic ation Networ ks (PSTN) of European E conomic Area (E EA) cou ntries/regi ons.
which is Part 68 compliant. Th is equipment cann ot be used on telephon e company-pr ovided coin service . Connecti on to Party Line Serv ice is s ubject to state tariffs . If this equipment causes ha rm to the te lephone ne twork, the te lephone com pany wil l notify yo u in advanc e that temporary dis continuance of service may be re quired.
of th e Ringer Equivalenc e Number of all the de vices d oes not exce ed five ( 5.0). The sta ndard con necting arran gement code (te lephone jack type) for equi pment with dir ect connectio ns to the telep hone network is CA11A.
242 Appendix D Re gulatory infor mation ENWW.
Index Symbols/Numeri cs 2-side d printing Windows 66 A access ibility fe atures 5 access ories ordering 217, 218 part numbers 218 acousti c specificat ions 228 ad hoc groups , sending faxes to 119 add.
crooke d pages 202, 206 curl ed media 205 cust om-size copi es 76 cust om-size pap er setting s Mac 28 Windows 59 cust omer supp ort online 2 24 repacki ng product 225 servic e information fo rm 226 D.
rece iving from softwar e 125 rec eivi ng w hen yo u hear fax tones 124 redia l manually 1 19 redial s ettings 106 report s 15 reports , printing all 132 reprinti ng from memory 124 res olut ion 107 r.
loose tone r, trouble shooting 20 4 M Mac changing pap er types and sizes 4 2 driver set tings 27, 28 faxi ng 31 faxing from 1 20 problem s, trouble shooting 21 3 removing software 26 resize doc ument.
loading or ientation 49 pages per sh eet 29 printing on prepri nted letterhe ad or form s (Windo ws) 60 supporte d sizes 43 supporte d types 44 wrinkl ed 206 paper han dling problem -solving 202 paper i nput trays feeding problems , solv ing 202 paper j ams.
redial manu ally 11 9 redial ing automat ically, settings 106 redistrib uting tone r 157 reducin g documen ts copyin g 76 registrati on, produ ct 150 remo ving Mac so ftware 26 repack ing product 225 .
speed fax, troub leshooting 137, 140 print sp ecificat ions 4 spots, t roubleshooti ng 203 stat us fax job 14 viewi ng 147 status- light patterns 186 stori ng print ca rtridges 156 produc t 228 streak.
white or faded s tripes, troubl eshooting 2 07 WIA- comp liant soft ware, sca nnin g from 89 Windows changing pap er types and sizes 4 2 driver set tings 23 faxing from 1 20 problem-s olving issue s 2.
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© 20 1 0 H e wlett-P ackar d Dev elopment C ompan y , L.P . www .hp.com *CE481-90904* *CE481-90904* CE4 8 1 -909 0 4.
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