Gebruiksaanwijzing /service van het product nc6230 van de fabrikant HP (Hewlett-Packard)
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Main tenan ce and Ser vice Gu id e HP C ompaq nc6 2 20 and nc6 2 3 0 Notebook P C Doc ument P art Number : 3 710 3 5-002 October 200 5 This guide is a troubleshooting reference used for maintaining and servicing the computer .
© Copyright 2005 He wlett-Packard De v elopment Company , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. Intel, Celeron, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Maintenance and S ervi ce Guide iii Cont en ts 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management .
i v Maintenance and S ervi ce Guide Cont ent s 3.2 System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6 Safeguarding Your Data . . . . . . . . . . . . . . . . . . . . . . 3–7 Using Altiris Local Recovery . . . . . . . . . . .
Cont ent s Maintenance and S ervi ce Guide v 6 Removal and Replacement Procedures 6.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2 6.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 6–3 6.3 Preparing the Computer for Disassembly .
v i Maintenance and S ervi ce Guide Cont ent s 7 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index.
Maintenance and S ervi ce Guide 1–1 1 Product D esc ription The HP Compaq nc6220 and nc6230 Notebook PCs of fer adv anced modularity , Intel® Pentium® M and Celeron® M processors, and extensi v e multimedia support.
1–2 Maintenance and Servi ce Gui de Product Description 1.1 F e a t u r e s ■ The follo wing processors are a v ailable, v arying by computer model: ❏ Intel Pentium M 770 (2.13-GHz) ❏ Intel Pentium M 760 (2.00-GHz) ❏ Intel Pentium M 750 (1.86-GHz) ❏ Intel Pentium M 740 (1.
Product Description Maintenance and S ervi ce Guide 1–3 ■ Support for one T ype I or T ype II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards, v arying by computer model .
1–4 Maintenance and Servi ce Gui de Product Description 1 .2 Reset ting t he C omp uter If the computer you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 6.
Product Description Maintenance and S ervi ce Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e po wer .
1–6 Maintenance and Servi ce Gui de Product Description 1 .4 External Com ponents The external components on the front of the computer are sho wn belo w and described in T able 1-1. F r ont Components Ta b l e 1 - 1 Front Components Item Component Function 1 Wireless light On: an integrated wireless de vice has been turned on.
Product Description Maintenance and S ervi ce Guide 1–7 3 Batter y light Amber : A batter y pack is charging. Green: A battery pack is close to full charge capacity . Blinking amber : A battery pack that is the only av ailab le pow er source has reached a low-battery condition.
1–8 Maintenance and Servi ce Gui de Product Description The external components on the right side of the computer are sho wn belo w and described in T able 1-2.
Product Description Maintenance and S ervi ce Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Produces system sound when connected to optional powered stereo speak ers , headphones, headset, or tele vision audio.
1–10 Maintenance and Serv ice Gui de Product Description The external components on the left side of the computer are sho wn belo w and described in T able 1-3. Left-Side Component s Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer .
Product Description Maintenance and S ervi ce Guide 1–11 4 V ent Enables airflo w to cool internal components. Ä T o prev ent ov erheating, do not obstruct vents . Using the computer on a soft surf ace, such as a pillow , blank et, rug, or thick clothing, ma y bloc k airflow .
1–12 Maintenance and Serv ice Gui de Product Description The external components on the rear panel of the computer are sho wn belo w and described in T able 1-4.
Product Description Maintenance and S ervi ce Guide 1–13 T able 1-4 Rear P anel Components Item Component Function 1 Exter nal monitor por t Connects an optional ex ter nal monitor or ov erhead projector . 2 P o wer connector Connects an A C adapter or an optional automobile or aircraft adapter .
1–14 Maintenance and Serv ice Gui de Product Description The standard ke yboard components of the computer are sho wn belo w and described in T able 1-5.
Product Description Maintenance and S ervi ce Guide 1–15 T able 1-5 Standard K e yboar d Components Item Component Function 1 f1 to f12 ke ys (12) Ex ecute frequently used system functions when pressed in combination with the fn key . 2 caps lock ke y Enables caps loc k and turns on the caps lock light.
1–16 Maintenance and Serv ice Gui de Product Description The computer top components are sho wn belo w and described in T able 1-6. T op Components , P art 1.
Product Description Maintenance and S ervi ce Guide 1–17 T able 1-6 T op Components, Part 1 Item Component Function 1 P o wer light On: The computer is on. 2 P o wer b utton When the computer is: ■ Off , press and releas e to turn on the computer .
1–18 Maintenance and Serv ice Gui de Product Description The computer top components are continued belo w and described in T able 1-7. T op Components , P art 2.
Product Description Maintenance and S ervi ce Guide 1–19 T able 1-7 T op Components, Part 2 Item Component Function 1 V olume down b utton Decreases computer sound. 2 V olume up button Increases computer sound. 3 P ointing stick Mov es the pointer and selects or activ ates items on the screen.
1–20 Maintenance and Serv ice Gui de Product Description The external components on the bottom of the computer are sho wn belo w and described in T able 1-8.
Product Description Maintenance and S ervi ce Guide 1–21 Ta b l e 1 - 8 Bottom Components Item Component Function 1 Primar y batter y ba y Holds the primar y batter y pack. 2 Primar y batter y locking latch Secures the primar y batter y pack into the batter y ba y .
1–2 2 Maintenance and Serv ice Gui de Product Description 1. 5 D e s i g n O v e r v i e w This section presents a design ov ervie w of ke y parts and features of the computer . Refer to Chapter 4, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 6, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and S ervi ce Guide 2–1 2 T roubl eshooting Å W ARNING: Only author i z ed technic ians trained b y HP should r epair this equipment . All tr ouble shooting and r epair pr ocedur es ar e detailed to allo w only su bass embly-/module-lev el r epair .
2–2 Maintenance and Servi ce Gui de T roublesh ooting 2. Select the Main , Security , Advanced , or T ools menu. 3. T o close Computer Setup and restart the computer: ❏ Select Exit > Exit Sa ving Changes , and then press enter . - or - ❏ Select Exit > Exit Discarding Changes , and then press enter .
T rouble shooting Maintenance and S ervi ce Guide 2–3 Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator P assword Enter , chan ge, or delete an Administrator pass word. P o wer-on P assword Enter , change, or delete a power-on pass word.
2–4 Maintenance and Servi ce Gui de T roublesh ooting Selec ting from the Adv anced Menu Selectin g from the T ools Menu Ta b l e 2 - 3 Adv anced Men u Select T o Do This Language Change the Comp uter Setup language.
T rouble shooting Maintenance and S ervi ce Guide 2–5 2.2 T roubleshooting Flo wch ar ts Ta b l e 2 - 5 T roubleshooting Flo wcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.
2–6 Maintenance and Servi ce Gui de T roublesh ooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.
T rouble shooting Maintenance and S ervi ce Guide 2–7 Flo wchar t 2. 1—Initi al T r oubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device work- ing? Go to “Flowchart 2.
2–8 Maintenance and Servi ce Gui de T roublesh ooting Flo wchar t 2.2—No P o wer , P art 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable).
T rouble shooting Maintenance and S ervi ce Guide 2–9 Flo wchar t 2.3—No P o wer , P art 2 Continued from “Flowchart 2.2—No P o wer , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n? Check battery by recharging it, moving it to another computer , or replacing it.
2–10 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2.4—No P o wer , P art 3 Continued from “Flowchart 2.3—No P o wer , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po we r o n? Pow e r o n? Po we r o n? Plug directly into AC outlet.
T rouble shooting Maintenance and S ervi ce Guide 2–11 Flowc ha r t 2.5— No P o wer , Part 4 Y N Continued from “Flowchart 2.4—No P ow er , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2–12 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2.6—No Vid eo, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time . T est after each replacement. 1. Cable between computer and co mputer display (if applicable) 2.
T rouble shooting Maintenance and S ervi ce Guide 2–13 Flo wchar t 2.7—No Vid eo, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 .
2–14 Maintenance and Serv ice Gui de T roublesh ooting F l o wch a rt 2 . 8 — No nfu ncti o n i n g D ock ing D e v i c e (if applic able) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device.
T rouble shooting Maintenance and S ervi ce Guide 2–15 Flo wchar t 2.9—No O peratin g S y stem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet.
2–16 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2. 1 0—No OS Loa ding , H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunction- ing Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.
T rouble shooting Maintenance and S ervi ce Guide 2–17 Flowc h ar t 2. 1 1— No OS L oa di ng , H ard D rive, Pa r t 2 Load OS using Oper- ating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive.
2–18 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2. 1 2—No OS Loa ding , Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Load- ing, Hard Drive, Pa r t 2 . ” Clean virus. Done N Install OS and reboot.
T rouble shooting Maintenance and S ervi ce Guide 2–19 Flo wchar t 2. 1 3—No OS Loa ding , Disk ette Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer .
2–20 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2. 1 4—No OS Loa ding , O ptical Drive Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.
T rouble shooting Maintenance and S ervi ce Guide 2–21 Flo wch art 2. 1 5—N o Audio, Part 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.
2–2 2 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2. 1 6—No Au dio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T rouble shooting Maintenance and S ervi ce Guide 2–2 3 Flo wchar t 2. 1 7—Nonfun c tioning Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
2–2 4 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2. 1 8—Nonfun c tioning K e yboard Y N Keyboard operating properly Keyboard not operating prop- erly . External device works? Replace system board. Replace system board. Connect computer to good external key- board.
T rouble shooting Maintenance and Se rvi ce Guide 2 –2 5 Flo wchar t 2. 1 9—N onfunc tioning P ointing De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device.
2–2 6 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2.20—No N et w or k/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connec- tion. N Done Digital line? Network or modem jack active? Replace jack or have jack acti- vated.
Maintenance and S ervi ce Guide 3–1 3 Soft w are Upd a te and Rec o v e r y 3. 1 So f t ware U p d a tes T o stay current with the newest technology and maintain optimal performance, install the latest versions of HP softw are on your computer as they become a v ailable.
3–2 Maintenance and Servi ce Gui de Softw ar e Update and R eco v ery Accessing Com pu ter Infor ma tion Before you access the updates for your computer , collect the follo wing information: ■ The product cate gory is Notebook. ■ The product family name and series number are printed on the display bezel.
Softwar e Update and R ecov ery Maintenance and Se rvi ce Guide 3–3 Obtainin g th e Suppor t Sof t war e CD The Support Softwar e CD pro vides HP software updates and installation instructions. The CD includes de vice dri vers, R OM updates, and utilities.
3–4 Maintenance and Servi ce Gui de Softw ar e Update and R eco v ery T o download a R OM update: 1. Access the page on the HP W eb site that provides software for your computer: ❏ Select Start > Help and Support , and then click a software update link.
Softwar e Update and R ecov ery Maintenance and Se rvi ce Guide 3–5 R O M installation procedures v ary . Follow an y instructions that are displayed on the screen after the do wnload is complete. If no instructions are displayed: 1. Open W indo ws Explorer b y selecting Start > All Programs > Accessories > W indo ws Explor er .
3–6 Maintenance and Servi ce Gui de Softw ar e Update and R eco v ery 2. Follo w the instructions on the screen to f ind the software you want to update. 3. At the do wnload area, select the software you want and follo w the do wnload instructions on the W eb page.
Softwar e Update and R ecov ery Maintenance and Se rvi ce Guide 3–7 Safeguarding Y our D ata Software or de vices added to the computer can cause your system to become unstable. T o safeguard your documents, store personal files in the My Documents folder and periodically create a backup copy of the My Documents folder .
3–8 Maintenance and Servi ce Gui de Softw ar e Update and R eco v ery Us ing S y st em R e sto r e P oi nts System Restore is a W indo ws operating system feature that allo ws you to re verse undesirable changes to your computer b y restoring the computer to an earlier state, called a r estor e point .
Softwar e Update and R ecov ery Maintenance and Se rvi ce Guide 3–9 Rest orin g to a Res to re P oint T o restore the computer to a previous date and time when it w as functioning optimally: 1. Select Start > Help and Support . 2. Click System Restore .
3–10 Maintenance and Serv ice Gui de Softw ar e Update and R eco v ery Reinstalling App lications from t he Hard Driv e T o reinstall a preloaded application or utility from your hard dri ve: 1. Select Start > All Programs > Softwar e Setup , and then follo w the instructions on the screen.
Softwar e Update and R ecov ery Maintenance and S ervi ce Guide 3–11 1. Connect the computer to external po wer through the A C adapter and turn on the computer . 2. Immediately insert the Operating System disc into the computer . 3. Press and hold the po wer button for at least 5 seconds to turn of f the computer .
3–12 Maintenance and Serv ice Gui de Softw ar e Update and R eco v ery Reinstalling t he O peratin g S y s tem Ä CAUT ION: T o protec t y our pers onal data and the so ftwar e installed on the computer , back up y our data bef or e r eins talling the oper ating sy stem.
Softwar e Update and R ecov ery Maintenance and S ervi ce Guide 3–13 4. Press the po wer button ag ain to turn on the computer . 5. When prompted, press any k ey to start from the disc. After a fe w minutes, you may need to select your language, and then the Setup W izard opens.
3–14 Maintenance and Serv ice Gui de Softw ar e Update and R eco v ery Reinstalling De vice Dri v er s and Ot h er Soft war e After the operating system installation process is complete, you must reinstall dri vers. T o reinstall driv ers, use the Recovery disc included with the computer: 1.
Maintenance and Se rvi ce Guide 4–1 4 I llustra ted P ar ts C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 4. 1 Seri al Number Loca tion When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer .
4–2 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog 4.2 Comp uter M ajor Com ponen ts Com pu ter Major Components.
Illustr ated P ar ts Catalog Maintenance and Se rvi ce Guide 4–3 Ta b l e 4 - 1 Spare P arts: Computer Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna transceiv ers and cables) 14.1-inch, SXGA, TFT 14.
4–4 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog Com pu ter Major Components.
Illustr ated P ar ts Catalog Maintenance and Se rvi ce Guide 4–5 Ta b l e 4 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 6 Fan 378233-001 7 Heat sink (includes thermal paste) 379799-001 8 Processor s (include thermal paste) Intel P entium M 770 (2.
4–6 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog Com pu ter Major Components.
Illustr ated P ar ts Catalog Maintenance and Se rvi ce Guide 4–7 Ta b l e 4 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 13 Mini PCI communications modules 802.11b/g combination WLAN module, f or use inter nationally 802.
4–8 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog Com pu ter Major Components.
Illustr ated P ar ts Catalog Maintenance and Se rvi ce Guide 4–9 Ta b l e 4 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number Miscellaneous Plastics Kit 379.
4–10 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog Com pu ter Major Components.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–11 Ta b l e 4 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 19 Bluetooth wireless module .
4–12 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 4.3 Miscell aneous Plas tic s Kit.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–13 T able 4-2 Miscellaneous Plastics Kit Spare P art Information Item Description Spare P art Number Miscellaneous Plastics Kit , inclu.
4–14 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 4.4 Miscell aneous C a ble Kit.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–15 Ta b l e 4 - 3 Miscellaneous Cable Kit Spare P art Information Item Description Spare P art Number Miscellaneous Cable Kit , include.
4–16 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 4.5 Mas s Storage D e vices Ta b l e 4 - 4 Mass Storage Devices Spare P art Information Item Description Spare P art Number 1 Hard d.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–17 4.6 Miscell aneous (N ot I llustra ted) Ta b l e 4 - 5 Miscellaneous (Not Illustrated) Spare P art Information Description Spare P a.
4–18 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog P ower supplies 65 watt A C adapter 65 watt, slim profile A C adapter 239704-001 381090-001 Pow e r c o rd s Fo r u s e i n : A ustr.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–19 Screw Kit (includes the f ollo wing screws; ref er to Appendix C , “Screw Listing, ” for more inf ormation on specifications and usage 379813-001 ■ He x sock et HM5.0×11.0 screw loc k ■ Phillips PM2.
4–20 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 4.7 Sequen tial P art Number Lis ting Ta b l e 4 - 6 Sequential P art Number Listing Spare P art Number Description 239704-001 65-wa.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–21 325815-002 Nylon top load carr ying case 359118-001 USB 1.1 diskette driv e 367456-001 8-cell, trav el batter y pack 367457-001 6-cell, 4.
4–2 2 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 373314-001 8X Max D VD-ROM drive MultiBa y II device 373315-001 D VD/CD-RW Combo Driv e MultiBa y II de vice 373900-001 802.11a/b/g combinatio n WLAN module, f or use in MO W 373900-021 802.
Illustr ated P ar ts Catalog Maintenance and Se rvi ce Guide 4–2 3 378188-081 K e yboard f or use in Denmark 378188-091 K e yboard f or use in Norwa y 378188-101 K e yboard f or use in Sweden 378188.
4–2 4 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 378188-A41 K e yboard f o r use in Belgium 378188-AB1 K e yboard f or use in T aiwan 378188-AD1 K e yboard f or use in K orea 37818.
Illustr ated P ar ts Catalog Maintenance and Se rvi ce Guide 4–2 5 379797-001 Base enclosure 379798-001 T ouchPad (includes T ouchP ad cab le) 379799-001 Heat sink (i ncludes thermal paste) 379801-001 Intel Celeron M 730 (1.5-GHz) processor (includes thermal paste) 379802-001 Intel P entium M 730 (1 .
4–2 6 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 379811-001 A udio f or use with syste m boards with UMA video memory board (includes audio board cable) 379812-001 Miscella neous P.
Maintenance and Se rvi ce Guide 5–1 5 Remo v al and Repl acem ent Preliminaries This chapter provides essential information for proper and safe remov a l and replacement service.
5–2 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr eliminar ies 5 .2 Ser vice Consid erations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remo val and Replaceme nt Pr eliminar ie s Maintenance and Se rvi ce Guide 5–3 5 .3 Pre v ent ing Damage t o Re mo v able Dri v es Remov a ble dri ves are fragile components that must be handled with care.
5–4 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr eliminar ies 5 .4 Pre v enting Elec trosta tic D ama ge Many electronic components are sensiti v e to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remo val and Replaceme nt Pr eliminar ie s Maintenance and Se rvi ce Guide 5–5 5 .5 P a c k a gin g and T rans por ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
5–6 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr eliminar ies 5 .6 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro ved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ).
Remo val and Replaceme nt Pr eliminar ie s Maintenance and Se rvi ce Guide 5–7 5 .7 G rounding Eq uipm ent and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
5–8 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr eliminar ies T able 5-1 shows ho w humidity af fects the electrostatic v oltage le vels generated b y dif ferent acti vities. T able 5-2 lists the shielding protection provided by antistatic bags and floor mats.
Maintenance and Se rvi ce Guide 6–1 6 Remo v al and Repl acem ent Procedur es This chapter provides remo v al and replacement procedures. There are 56 scre ws and scre w locks, in 12 dif ferent sizes, that may need to be remov ed, replaced, or loosened when servicing the computer .
6–2 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr ocedur es 6. 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–3 6. 2 Di sassembl y Sequence Chart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.
6–4 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr ocedur es Section Description # of Screws Remo ved 5.15 Processor 0 5.16 Modem Board 2 5.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–5 6. 3 Preparing t h e Com pu ter for Disasse mbl y Before you begin an y remov al or installation procedures: 1.
6–6 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr ocedur es 4. Remov e the battery pack b y follo wing these steps: a. T urn the computer upside down with the rear panel to ward you. b . Slide and hold the battery pack lock latch 1 to the right.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–7 6.4 Hard Driv e 1. Prepare the computer for disassembly (refer to Section 6.
6–8 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr ocedur es 3. Loosen the two PM1.5×4.0 scre ws 1 that secure the hard dri ve co v er to the computer . 4. Lift the right side of the hard dri ve co v er 2 and swing it to the left. 5. Remov e the hard dri v e cov er .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–9 a. Loosen the PM2.5×13.0 spring-loaded hard dri ve retention scre w 1 . b . Grasp the mylar tab on the right side of the hard drive and slide the hard dri ve 2 to the left to disconnect it from the system board.
6–10 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es d. Remov e the four PM2.5×4.0 scre ws 1 and the two PM1.5×4.0 scre ws 2 that secure the hard dri ve frame to the hard dri ve. e. Lift the frame 3 straight up to remov e if from the hard dri ve.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–11 6.5 Co m p u t er Feet The computer feet are adhesi ve-back ed rubber pads.
6–12 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6.6 Bluetooth B oard 1. Prepare the computer for disassembly (refer to Section 6.3 ). 2. Position the computer with the front panel to ward you. 3. Slide the Bluetooth board 1 out of the clip in the hard dri ve compartment.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–13 6.7 M ul ti B ay I I D evice 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Position the computer with the right side to ward you. 3. If it is installed, remov e the PM2.
6–14 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6.8 Exter nal Memor y Module 1. Prepare the computer for disassembly (refer to Section 6.3 ). 2. Position the computer with the front panel to ward you. 3. Loosen the PM1.5×4.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–15 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises a way from the computer .
6–16 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6.9 K e yb oa rd 1. Prepare the computer for disassembly ( Section 6.3 ).
Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–17 3. Remov e the three T8M2.0×8.0 scre ws that secure the ke yboard to the computer .
6–18 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 4. T urn the computer display-side up with the front panel to ward you. 5.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–19 8. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board.
6–20 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6. 1 0 S wit c h C o v er 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Release the ke yboard ( Section 6.9 ). 3. Lift up the left and right hinge cov er sections 1 of the switch cov er to detach the cov er from the computer .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–21 5. Disconnect the LED board cable from the system board. Disconnecting the LED Boar d Cable 6. Remov e the switch co ver . Re verse the abo v e procedure to install the switch cov er .
6–2 2 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6. 1 1 LED B oard 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Remov e the ke yboard ( Section 6.9 ). 3. Remov e the switch co ver ( Section 6.10 ). 4. T urn the switch cover upside do wn.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–2 3 6. 1 2 TP M Securit y Module 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Remov e the ke yboard ( Section 6.9 ). 3. Remov e the switch co ver ( Section 6.10 ).
6–2 4 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6. 1 3 Fan 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Release the ke yboard ( Section 6.9 ). 3. Disconnect the fan cable 1 from the system board. 4. Loosen the two PM2.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–2 5 6. 1 4 Hea t Sink 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Release the ke yboard ( Section 6.9 ). 3. Remov e the fan ( Section 6.13 ). 4. Loosen the four PM2.
6–2 6 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 5. Lift the right side of the heat sink 1 to disengage it from the processor .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–2 7 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits.
6–2 8 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6. 1 5 P roc ess or 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Release the ke yboard ( Section 6.9 ). 3. Remov e the fan ( Section 6.13 ). 4. Remov e the heat sink ( Section 6.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–29 5. Use a flat-blade scre wdri ver to turn the processor locking scre w 1 one-quarter turn counterclockwise until you hear a click. 6. Lift the processor 2 straight up and remov e it.
6–30 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6. 1 6 Mod e m B o ar d 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Release the ke yboard ( Section 6.9 ). 3. Remov e the two PM2.0×3.0 scre ws 1 that secure the modem board to the computer .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–31 6. 1 7 Internal Mem or y Module 1. Prepare the computer for disassembly ( Section 6.
6–3 2 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises a way from the computer .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–33 6. 1 8 T o uc hP ad 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Remov e the ke yboard ( Section 6.9 ). 3. Press do wn on the section of the top cov er 1 to the left of the metal tab next to the T ouchPad .
6–34 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 5. Swing the T ouchPad 1 up and to the left until it rests on the palm rest. 6. Disconnect the T ouchPad cable 2 from the system board. Re mo v ing the T ouchP ad 7. Remov e the T ouchPad.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–35 6. 1 9 M i ni PC I C om m un i c a t io n s Module 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Remov e the ke yboard ( Section 6.9 ). 3. Remov e the T ouchPad ( Section 6.
6–3 6 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications module. ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications module before disconnecting the cables.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–3 7 6 .2 0 Displa y Assemb l y 1. Prepare the computer for disassembly ( Section 6.3 ) and remov e the follo wing components: a. K eyboard ( Section 6.9 ) b . Switch cov er ( Section 6.
6–38 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 2. Disconnect the wireless antenna cables 1 from the Mini PCI communications module. 3. Remov e the wireless antenna cables from the Mini PCI compartment and the top cov er clips 2 and 3 .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–3 9 6. Position the computer with the rear panel to ward you. 7. Remov e the four T8M2.0×8.0 scre ws 1 that secure the display assembly to the computer . 8. Lift the display assembly straight up and remov e it 2 .
6–40 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6.2 1 T o p C ov er 1. Prepare the computer for disassembly ( Section 6.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 6.4 ) b . K eyboard ( Section 6.9 ) c.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–41 2. T urn the computer upside down with the front panel to ward you. 3. Remov e the follo wing: 1 T wo rubber screw co v ers ✎ The rubber scre w cov ers are included in the Miscellaneous Plastics Kit, spare part number 379812-001.
6–4 2 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 4. T urn the computer right-side up with the front panel to ward you. 5. Disconnect the Bluetooth board cable 1 from the system board. 6. Remov e the two PM2.0×4.0 scre ws 2 that secure the top cov er to the computer .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–43 7. Lift the rear edge of the top cov er 1 until it disengages from the left and right sides of the base enclosure. 8. Lift the top cov er 2 straight up and remov e it. Re leasing the T op Co v er Re verse the abo v e procedure to install the top cov er .
6–44 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6.2 2 Seri al Conn ec tor Module 1. Prepare the computer for disassembly ( Section 6.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 6.4 ) b . K eyboard ( Section 6.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–45 2. Position the computer with the right side to ward you. 3. Disconnect the serial connector module cable 1 from the system board. 4. Remov e the two HM5.0×11.0 scre w locks 2 that secure the serial connector module to the base enclosure.
6–46 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6.23 Au d io B o ard 1. Prepare the computer for disassembly ( Section 6.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 6.4 ) b . K eyboard ( Section 6.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–4 7 2. Disconnect the audio board cable from the system board. Disconnec ting the Audi o Boar d Ca ble.
6–48 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 3. Flex the right side of the base enclosure 1 outward until the USB connectors 2 and audio connectors 3 are clear of the openings in the base enclosure.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–4 9 4. Lift the right side of the audio board 1 , and then lift the board 2 out of the base enclosure. Re mo v ing the Audi o Boar d Re verse the abo v e procedure to install the audio board.
6–50 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6.24 Sy s tem B oa rd ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defecti v e system board and installed on the replacement system board: ■ Memory modules ( Section 6.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–51 2. Disconnect the speaker cable from the system board 1 . 3. Remov e the speaker 2 . ✎ The speaker is included in the Miscellaneous Plastics Kit, spare part number 379812-001.
6–5 2 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 4. Position the computer with the left side to ward you. 5. Disconnect the RJ-11 cable 1 from the system board. 6. Remov e the RJ-11 connector 2 from the clip in the base enclosure.
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–5 3 7. Disconnect the R TC battery cable 1 from the system board. 8. Remov e the R TC battery 2 from the clip in the top cov er . ✎ The R TC battery is included in the Miscellaneous Plastics Kit, spare part number 379812-001.
6–54 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 10. Remov e the two HM5.0×11.0 scre w locks on each side of the external monitor connector .
Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–5 5 11. Position the computer with the front to ward you. 12. Disconnect the follo wing cables from the system board: 1 Audio board cables 2 Serial connector cable 3 R TC battery cable 13.
6–5 6 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 14. Lift the front edge of the system board 1 until the right/rear corner is clear of the MultiBay II de vice shield 2 . 15. Slide the system board 3 forward and remo ve it.
Maintenance and Se rvi ce Guide 7–1 7 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 7 - 1 Computer Dimensions Metric U .S. Height (varies from front rear) Width Depth 2.65 to 3.35 cm 31.5 cm 25.7 cm 1.04 to 1.
7–2 Maintenance and Servi ce Gui de Spe cificat ion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.
Spe cificat ion s Maintenance and Se rvi ce Guide 7–3 Ta b l e 7 - 2 14.1-inch, SXGA, TFT Displa y Dimensions Height Width Diagonal 28.5 cm 21.3 cm 35.8 cm 11.2 in 8.4 in 14.1 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical7 Pixel resolution Pitch Fo r m a t Configuration 0.
7–4 Maintenance and Servi ce Gui de Spe cificat ion s Ta b l e 7 - 3 14.1-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 28.5 cm 21.3 cm 35.8 cm 11.2 in 8.4 in 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.
Spe cificat ion s Maintenance and Se rvi ce Guide 7–5 Ta b l e 7 - 4 Hard Drives 80-GB* 60-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.
7–6 Maintenance and Servi ce Gui de Spe cificat ion s Ta b l e 7 - 5 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 11.
Spe cificat ion s Maintenance and Se rvi ce Guide 7–7 Ta b l e 7 - 6 8X D VD-R OM Drive Applicable disk DV D - R O M ( DV D - 5 , DV D - 9 , DV D - 1 0 , DV D - 1 8 ) CD-ROM (Mode 1 and 2) CD Digita.
7–8 Maintenance and Servi ce Gui de Spe cificat ion s Ta b l e 7 - 7 D VD+R W/R and CD-R W Combo Drive Applicable disk Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-RO.
Spe cificat ion s Maintenance and Se rvi ce Guide 7–9 Disk thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.
7–10 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 7 - 8 24X D VD/CD-R W Combo Drive Applicable disk Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mo.
Spe cificat ion s Maintenance and S ervi ce Guide 7–11 Disk thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.
7–12 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 7 - 9 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A v ailab le f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.
Spe cificat ion s Maintenance and S ervi ce Guide 7–13 T able 7-10 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K e y or Microsoft Natural K eyboard IRQ2 .
7–14 Maintenance and Serv ice Gui de Spe cificat ion s IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394.
Spe cificat ion s Maintenance and S ervi ce Guide 7–15 T able 7-11 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no .
7–16 Maintenance and Serv ice Gui de Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
Spe cificat ion s Maintenance and S ervi ce Guide 7–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 3.
7–18 Maintenance and Serv ice Gui de Spe cificat ion s T able 7-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y .
Maintenance and Se rvi ce Guide A–1 A Conn ec tor P in Assi gnm ents Ta b l e A - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel.
A–2 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e A - 2 A udio-In (Micr ophone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e A - 3 Universal Se.
Connec tor P in Assignments Maintenance and Se rvi ce Guide A–3 Ta b l e A - 4 Serial Pin Signal Pin Signal 1 Carr ier detect 6 Data set ready 2 Receive data 7 Ready to send 3 T ransmit data 8 C lea.
A–4 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e A - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect .
Connec tor P in Assignments Maintenance and Se rvi ce Guide A–5 Ta b l e A - 6 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3.
A–6 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e A - 8 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused.
Maintenance and Se rvi ce Guide B–1 B P o w er C ord Set Requiremen ts 3-Con duc tor P o w er C ord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C.
B–2 Maintenance and Serv ice Gui de P ow er Cor d Set R equirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.
P ow er Cor d Set Requir ements Maintenance and Se rvi ce Guide B–3 Countr y- Spec ifi c Requirements 3-Conductor P o wer Cor d Set Requirements Country/Region Accredited Agency Applicable Note Numb.
B–4 Maintenance and Serv ice Gui de P ow er Cor d Set R equirements Ko r e a E K 4 The Netherlands KE A 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and Se rvi ce Guide C–1 C Scre w List ing This appendix provides specif ication and reference information for the scre ws and scre w locks used in the computer . All scre ws and scre w locks listed in this appendix are av ailable in the Scre w Kit, spare part number 379813-001.
C–2 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M1.5×4. 0 Sc r e w L ocati ons Ta b l e C - 1 Phillips PM1.5×4.0 Screw Color Qty . L ength Thread Head Width Black 5 4.
Scr ew L istin g Maintenance and Se rvi ce Guide C–3 Phillips P M1.5×4. 0 Sc r e w L ocati ons Ta b l e C - 1 Phillips 1.5×4.0 Screw (Contin ued) Color Qty . L ength Thread Head Width Black 5 4.0 mm 1.5 mm 4.5 mm Where used: 2 screws that secure the hard driv e fram e to the hard drive (documented in Section 6.
C–4 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M1.5×4. 0 Sc r e w L ocati on Ta b l e C - 1 Phillips 1.5×4.0 Screw (Contin ued) Color Qty .
Scr ew L istin g Maintenance and Se rvi ce Guide C–5 Phillips P M2 .5×13 . 0 Scr ew Location Ta b l e C - 2 Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Scre w Color Qty .
C–6 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 . 5×4. 0 Shoulder Scr e w L ocati ons Ta b l e C - 3 Phillips PM2.5×4.0 Shoulder Screw Color Qty . L ength Thread Head Width Silver 4 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard driv e fram e to the hard drive (documented in Section 6.
Scr ew L istin g Maintenance and Se rvi ce Guide C–7 Philli ps P M2 .0×5 . 0 Scr e w Location Ta b l e C - 4 Phillips PM2.0×5.0 Screw Color Qty . L ength Thread Head Width Black 3 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the MultiBa y II de vice to the computer (documented in Section 6.
C–8 Maintenance and S ervi ce Guide Scr ew L istin g Philli ps P M2 .0×5 . 0 Scr e w Locations Ta b l e C - 4 Phillips PM2.0×5.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 3 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 6.
Scr ew L istin g Maintenance and Se rvi ce Guide C–9 T orx 8 T8M2 . 0×8.0 Sc r e w L ocati ons Ta b l e C - 5 T orx8 T8M2.0×8.0 Screw Color Qty . L ength Thread Head Width Black 21 8.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the k e yboard to the computer (documented in Section 6.
C–10 Maintenance and S ervi ce Guide Scr ew L istin g T orx 8 T8M2 . 0×8.0 Sc r e w L ocati ons Ta b l e C - 5 T orx8 T8M2.0×8.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 21 8.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y assemb ly to the computer (documented in Section 6.
Scr ew L istin g Maintenance and S ervi ce Guide C–11 T orx 8 T8M2 . 0×8.0 Sc r e w L ocati ons Ta b l e C - 5 T orx8 T8M2.0×8.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 21 8.0 mm 2.0 mm 4.0 mm Where used: 10 screws that secure the top co v er to the computer (documented in Section 6.
C–12 Maintenance and S ervi ce Guide Scr ew L istin g T orx 8 T8M2 . 0×8.0 Sc r e w L ocati ons Ta b l e C - 5 T orx8 T8M2.0×8.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 21 8.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system boar d to the computer (documented in Section 6.
Scr ew L istin g Maintenance and S ervi ce Guide C–13 Phillips P M2 .0×3 .0 Scr e w Locations Ta b l e C - 6 Phillips PM2.0×3.0 Screw Color Qty . L ength Thread Head Width Silver 7 2.0 mm 3.0 mm 4.0 mm Where used: 5 screws that secure the LED board to the s witch cover (documented in Section 6.
C–14 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .0×3 .0 Scr e w Locations Ta b l e C - 6 Phillips PM2.0×3.0 Screw (Continued) Color Qty . L ength Thread Head Width Silver 7 2.0 mm 3.0 mm 4.0 mm Where used: 2 screws that secure the top co v er to the computer in the hard drive ba y (documented in Section 6.
Scr ew L istin g Maintenance and S ervi ce Guide C–15 Phillips P M2 .0×3 .0 Scr e w Locations Ta b l e C - 7 Phillips PM2.0×3.0 Screw Color Qty . L ength Thread Head Width Black 2 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem boar d to the computer (documented in Section 6.
C–16 Maintenance and S ervi ce Guide Scr ew L istin g Phillips 1.5×3 . 0 Sc r ew L ocation Ta b l e C - 8 Phillips 1.5×3.0 Screw Color Qty . L ength Thread Head Width Black 1 3.0 mm 1.5 mm 2.25 mm Where used: One screw that secures the TPM se curity module to the computer (documented in Section 6.
Scr ew L istin g Maintenance and S ervi ce Guide C–17 Philli ps P M2 .0×7 .0 Sc r ew L ocations Ta b l e C - 9 Phillips PM2.0×7.0 Screw Color Qty . L ength Thread Head Width Silver 2 7.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the f an to the co mputer (scre ws are captured on the f an assembly b y an O clip; documented in Section 6.
C–18 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 . 0x8. 0 Shoulder Scr e w Locations T able C-10 Phillips PM2.0x8.0 Shoulder Screw Color Qty .
Scr ew L istin g Maintenance and S ervi ce Guide C–19 Phillips P M2 . 0×4. 0 Scr e w L ocations T able C-11 Phillips PM2.0×4.0 Screw Color Qty . L ength Thread Head Width Black 2 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the top co v e r to the computer (documented in Section 6.
C–20 Maintenance and S ervi ce Guide Scr ew L istin g Hex S oc k et HM5 .0×11. 0 S cr ew L ock L ocati ons T able C-12 Hex Soc ket HM5.0×11.0 Scre w Loc k Color Qty . L ength Thread Head Width Silver 4 11.0 mm 2.5 mm 5.0 mm Where used: 2 screw loc ks that secure the serial connector module to the computer (documented in Section 6.
Scr ew L istin g Maintenance and S ervi ce Guide C–21 Hex S oc k et HM5 .0×11. 0 S cr ew L ock L ocati ons T able C-12 Hex Soc ket HM5.0×11.0 Scre w Lock (Continued) Color Qty . L ength Thread Head Width Silver 4 11.0 mm 2.5 mm 5.0 mm Where used: 2 screw loc ks that secure the system boa rd to the computer (documented in Section 6.
Maintenance and Se rvi ce Guide D–1 D Disp l a y Com ponen t Recy c ling Å W ARNING: The backli ght contains mer c ury . Cauti on should be ex er cised w hen r emov ing and handling the backli ght to a v oi d damaging this component and cau sing e xposur e to the mer c ury .
D–2 Maintenance and S ervi ce Guide Display C omponent R ecy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 .
Display C omponent R ec yc ling Maintenance and Se rvi ce Guide D–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w co vers 1 and scre ws 2 that secure the display bezel to the display assembly .
D–4 Maintenance and S ervi ce Guide Display C omponent R ecy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 .
Display C omponent R ec yc ling Maintenance and Se rvi ce Guide D–5 4. Disconnect all display panel cables 1 from the display in v erter and remo ve the in verter 2 .
D–6 Maintenance and S ervi ce Guide Display C omponent R ecy cling 5. Remov e all scre ws 1 that secure the display panel assembly to the display enclosure.
Display C omponent R ec yc ling Maintenance and Se rvi ce Guide D–7 7. T urn the display panel assembly upside down. 8. Remov e all scre ws that secure the display panel frame to the display panel.
D–8 Maintenance and S ervi ce Guide Display C omponent R ecy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the display panel to the display panel frame.
Display C omponent R ec yc ling Maintenance and Se rvi ce Guide D–9 11. Remov e the scre ws 1 that secure the backlight cov er to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cov er .
D–10 Maintenance and S ervi ce Guide Display C omponent R ecy cling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel.
Display C omponent R ec yc ling Maintenance and S ervi ce Guide D–11 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel.
D–12 Maintenance and S ervi ce Guide Display C omponent R ecy cling Å W ARNING: The backli ght contains mer c ury . Cauti on should be ex er cised w hen r emov ing and handling the backli ght to a v oi d damaging this component and cau sing e xposur e to the mer c ury .
Display C omponent R ec yc ling Maintenance and S ervi ce Guide D–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel.
D–14 Maintenance and S ervi ce Guide Display C omponent R ecy cling 23. Remov e the LCD panel. Re mo v ing the L CD P anel 24. Recycle the display backlight and LCD panel.
Maintenance and Se rvi ce Guide Index–1 Ind e x A AC adapter, spare part numbers 4–18 , 4–20 , 4–26 Adjustable Notebook Stand, spare part number 4–17 , 4–21 Altiris Local Recovery 3–7 Ap.
Index–2 Mainte nance and Servi ce Guide Index C cables, service considerations 5–2 caps lock key 1–15 caps lock light 1–17 carrying cases, spare part numbers 4–17 , 4–20 , 4–21 category,.
Index Maintenance and Se rvi ce Guide Index–3 DVD+RW/R and CD-RW Combo Drive OS loading problems 2–20 precautions 5–3 removal 6–13 spare part number 4–9 , 4–16 , 4–22 , 6–13 specificat.
Index–4 Mainte nance and Servi ce Guide Index G grounding equipment and methods 5–7 H hard drive OS loading problems 2–16 precautions 5–3 removal 6–7 spare part numbers 4–11 , 4–16 , 4.
Index Maintenance and Se rvi ce Guide Index–5 Mini PCI communications module removal 6–35 spare part numbers 4–7 , 4–21 , 4–22 Miscellaneous Cable Kit components 4–14 spare part number 4.
Index–6 Mainte nance and Servi ce Guide Index power connector 1–13 power cord set requirements B–2 spare part numbers 4–18 , 4–20 power light 1–6 , 1–17 power management features 1–5 p.
Index Maintenance and Se rvi ce Guide Index–7 software reinstalling or repairing 3–10 , 3–12 , 3–14 ROMPaq 3–3 SoftPaq 3–3 System Restore 3–8 updates 3–3 updating 3–1 speakers illust.
Index–8 Mainte nance and Servi ce Guide Index flowcharts 2–5 keyboard 2–24 modem 2–26 network 2–26 nonfunctioning device 2–14 , 2–23 OS loading 2–15 overview 2–1 pointing device 2–.
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