Gebruiksaanwijzing /service van het product nx 9420 van de fabrikant HP (Hewlett-Packard)
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Mainten ance and Ser vice Gu id e HP Co mpaq n w9 440 Not ebook P C HP Co mpaq nx9 4 20 Notebook P C Doc ument P art Number: 412 7 2 5-003 May 200 7 This guide is a troubleshooting reference used for maintaining and servicing the computer .
© Copyright 2006, 2007 He wlett-Packard De v elopment Company , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. Intel is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
Maintenance and Servi ce Guide i Cont en ts 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management .
ii Maintenance and Servi ce Guide Cont ent s 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts .
Conte nts Maintenance and Serv ice Guide iii 5.23 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–63 5.24 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–66 5.25 System Board . . . . . . . . . .
iv Maintenance and Servi ce Guide Cont ent s.
Maintenance and Serv ice Guide 1–1 1 Pr od uct Descriptio n The HP Compaq nw9440 Notebook PC and HP Compaq nx9420 Notebook PC of fer adv anced modularity , Intel® Core Duo processors, and extensi ve multimedia support.
1–2 Maintenance and Service Guide Produc t Desc ripti on 1.1 F e a t u r e s ■ The follo wing processors, v arying by computer model: ❏ Intel Core Duo T2600 (2.17-GHz) ❏ Intel Core Duo T2500 (2.00-GHz) ❏ Intel Core Duo T2400 (1.83-GHz) ❏ Intel Core Duo T2300 (1.
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–3 ■ Integrated wireless support for Mini Card IEEE 802.11a/b/g or 802.11b/g W ireless LAN (WLAN) device ■ Support for one T ype I or T ype.
1–4 Maintenance and Service Guide Produc t Desc ripti on 1 .2 Resettin g th e Comp uter If the computer you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e po wer .
1–6 Maintenance and Service Guide Produc t Desc ripti on 1. 4 E x t e r n a l C o m p o n e n t s The external components on the front of the computer are sho w n belo w and described in T able 1-1.
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–7 3 Batter y light ■ Amber : A battery pack is charging. ■ Green: A batter y pac k is close to full charge capacity . ■ Blinking amber: A batter y pack that is the only av ailab le pow er source has reached a low-battery condition.
1–8 Maintenance and Service Guide Produc t Desc ripti on The external components on the right side of the computer are sho wn belo w and described in T able 1-2.
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Connect optional head phones or powe red stereo speakers . Also connects the audio function of an audio/v ideo de vice such as a tele vision or VCR.
1–10 Maintenance and Servi ce Guide Produc t Desc ripti on The external components on the left side of the computer are sho wn belo w and described in T able 1-3. Lef t-S ide Comp one nts Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Exhaust vent Provides airflo w to cool internal components.
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–11 6 1394 por t Connects an opti onal 1394a de vice such as a scanner , digital camera, or digital camcorder . 7 Smar t card slot Suppor ts optional smar t cards. 8 PC Card slot Suppor ts optional T ype I, T ype II, or T ype III 32-bit (CardBus) or 16-bit PC Cards.
1–12 Maintenance and Servi ce Guide Produc t Desc ripti on The external components on the rear panel of the computer are sho wn belo w and described in T able 1-4.
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–13 T able 1-4 Rear P anel Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . Ä Security solutions are designed to act as deterrents.
1–14 Maintenance and Servi ce Guide Produc t Desc ripti on The standard ke yboard components of the computer are sho wn belo w and described in T able 1-5.
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–15 T able 1-5 Standard K e yboar d Components Item Component Function 1 f1 to f12 ke ys (12) P erform system and application tasks. When combined with the fn key , s evera l ke ys and b uttons perf orm additional tasks as hotke ys .
1–16 Maintenance and Servi ce Guide Produc t Desc ripti on The computer top components are sho wn belo w and described in T able 1-6. To p C o m p o n e n t s T able 1-6 T o p Components Item Component Function 1P o w e r l i g h t ■ On: The computer is on.
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–17 2 Wireless button T ur ns the wireless functionality on or off , but does not create a wireless connection. ✎ To establish a wireless connection, a wireless network must already be set up.
1–18 Maintenance and Servi ce Guide Produc t Desc ripti on The computer pointing de vice components sho wn belo w and described in T able 1-7. P ointing De v i ce Comp onents.
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–19 T able 1-7 P ointing Device Components Item Component Function 1 P ointing stick (select models only) Mov es the pointer and selects or activ ates items on the screen. 2 P ointing stick buttons (select models only) Function like the le ft, middle, and right buttons on an e xternal mouse.
1–20 Maintenance and Servi ce Guide Produc t Desc ripti on The external components on the bottom of the computer are sho wn belo w and described in T able 1-8. Bottom Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Primar y battery bay Holds the primar y batter y pac k.
Pr oduct Des cr iption Maintenance and Serv ice Guide 1–21 5 Memor y module compar tment Mini Card compar tment Contains one memor y slot that suppor ts replaceable memory modules.
1–2 2 Maintenance and Servi ce Guide Produc t Desc ripti on 1. 5 D e s i g n O v e r v i e w This section presents a design ov ervie w of ke y parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Serv ice Guide 2–1 2 Tr o u b l e s h o o t i n g Å W ARNIN G: Onl y author iz ed tec hnic ians trained b y HP should r epair this equipment . All tr oubleshooting and repair pr ocedur es ar e det ailed to allo w only suba ssembl y-/module-level r epair .
2–2 Maintenance and Service Guide T roubleshooting 1. Open Computer Setup by turning on or restarting the computer , and then pressing f10 while the “F10 = ROM Based Setup” message is displayed in the lo wer-left corner of the screen. In Computer Setup, the follo wing shortcuts are av ailable: ❏ T o change the language, press f2 .
T roubleshooting Maintenance and Serv ice Guide 2–3 Comp uter Setup D efaults T o return all settings in Computer Setup to the v alues that were set at the factory: 1.
2–4 Maintenance and Service Guide T roubleshooting Compute r Se tup Menus The menu tables in this section provide an o ve rvie w of Computer Setup options. ✎ Some of the Computer Setup menu items listed in this chapter may not be supported by your computer .
T roubleshooting Maintenance and Serv ice Guide 2–5 Ta b l e 2 - 2 Security Menu Select T o Do This Setup pass word Enter , change , or delete a setup pass word. P ower-on pass word Enter , change, or delete a power-on pass word. P ass word options ■ Enable/disab le stringent security .
2–6 Maintenance and Service Guide T roubleshooting Ta b l e 2 - 2 Security Menu (Continued) Select T o Do This System IDs Enter user-defined computer asset and ownership tag. Disk Sanitizer Run Disk Sanitizer to destro y all e xisting data on the primar y hard drive.
T roubleshooting Maintenance and Serv ice Guide 2–7 Ta b l e 2 - 4 System Configuration Menu Select T o Do This Language (or press f2 ). Change the Comput er Setup language. Boot options ■ Set f9 , f10 , and f12 dela y when star ting up . ■ Enable/disab le CD-R OM boot.
2–8 Maintenance and Service Guide T roubleshooting De vice configurations ■ Swap the functions of the fn k e y and left ctrl key . ■ Enable/disab le multiple standard pointing de vices at star tup . (T o set the computer to suppor t only a single, usually nonstandard, pointing de vice at star tup , select Disab le.
T roubleshooting Maintenance and Serv ice Guide 2–9 De vice configurations (Continued) ■ Enable/disab le SA T A Nativ e Suppor t. ■ Enable/disab le Dual Core CPU . ■ Enable/disab le Secondary Batter y F ast Charge. Built-In De vice Options ■ Enable/disab le embedded WW AN Device Radio .
2–10 Maintenance and Servi ce Guide T roubleshooting 2.2 T roubleshootin g Flo wc har ts Ta b l e 2 - 5 T roubleshooting Flo wcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T r oub leshooting” 2.2 “Flowchart 2.2—No Po wer , P art 1” 2.
T roubleshooting Maintenance and Serv ice Guide 2–11 Flo wchar t 2. 1—Initi al T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.
2–12 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2.2—No P o wer , Part 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working. Done Remove from docking device (if applicable).
T roubleshooting Maintenance and Serv ice Guide 2–13 Flo wch art 2.3—No P o wer , Part 2 Continued from “Flowchart 2.2—No P o wer , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary .
2–14 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2.4—No P o wer , Part 3 Continued from “Flowchart 2.3—No P o wer , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po wer on ? Pow er on ? Po wer on ? Plug directly into AC outlet.
T roubleshooting Maintenance and Serv ice Guide 2–15 Flowc har t 2.5 —No P ow er , P ar t 4 Y N Continued from “Flowchart 2.4—No P ow er , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2–16 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2.6—No Vid eo, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2.
T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wchar t 2.7—No Vid eo, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 .
2–18 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2.8—Nonfunc tioning Doc king D e vice (if applic able) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device.
T roubleshooting Maintenance and Serv ice Guide 2–19 Flo wchar t 2.9—No O perating Sy s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reset power cord in docking device and power outlet.
2–20 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 0—N o OS Loa din g, Hard Drive, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.
T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wchar t 2. 1 1—No OS Loading , Hard Driv e, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive.
2–2 2 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 2 —No OS Loa di ng , H ard Dr iv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot.
T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wchar t 2. 1 3—N o OS Loading , Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer .
2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2. 1 4—N o OS Loading , Optical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.
T roubleshooting Maintenance and Serv ice Guide 2–25 Flo wchar t 2. 1 5—No Audio, P art 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.
2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2. 1 6—No Audio, P art 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T roubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wchar t 2. 1 7—Nonfunc tioning D e vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
2–2 8 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2. 1 8—Nonfunc tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard.
T roubleshooting Maintenance and Serv ice Guide 2–29 Flo wchar t 2. 1 9—N onfunctionin g P ointin g De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device.
2–30 Maintenance and Servi ce Guide T roubleshooting Flo wch art 2.20—No N etwork/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Serv ice Guide 3–1 3 I llustrated P ar ts C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 Serial N umber Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer .
3–2 Maintenance and Service Guide Illustrated P ar ts Catalog 3.2 Com puter M ajor Compon ents Comp uter Major C omponen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P arts: Computer Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna transceiv ers and cables) 17.0-inch, WUXGA+WV A with AntiGlare 17.
3–4 Maintenance and Service Guide Illustrated P ar ts Catalog Comp uter Major C omponen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 4 Ke yboar ds without pointing s.
3–6 Maintenance and Service Guide Illustrated P ar ts Catalog Comp uter Major C omponen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 8 T ouchP ads (include T ouchP a.
3–8 Maintenance and Service Guide Illustrated P ar ts Catalog Comp uter Major C omponen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 14 Bluetooth® module (includes .
3–10 Maintenance and Servi ce Guide Illustrated P ar ts Catalog Comp uter Major C omponen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–11 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 23 Mini Card modules 802.11b/g HS WLAN module fo r use in Nor th America 407107-001 802.
3–12 Maintenance and Servi ce Guide Illustrated P ar ts Catalog Comp uter Major C omponen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–13 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 23 Mini Card modules (Continued) 802.11a/b/g GL WLAN module fo r use in the countries listed below .
3–14 Maintenance and Servi ce Guide Illustrated P ar ts Catalog Comp uter Major C omponen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–15 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 23 Mini Card modules (Continued) 802.
3–16 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 3 . 3 Displa y Asse mbl y Compo nen ts.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–17 T able 3-2 Display Assemb ly Components Spare P art Number Information Item Description Spare P art Number 1 Displa y bezel 409935-001 2 Displa y Hinge Kit 409937-001 3 Displa y panels 17.
3–18 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 3.4 Pla s ti c s Ki t T able 3-3 Plastics Kit Spare P art Number Information Item Description Spare P art Number Plastics Kit Includes.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–19 3.5 C ab l e K it Ta b l e 3 - 4 Cable Kit Spare P art Number Information Item Description Spare P art Number Cable Kit Includes: 4099.
3–20 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 3.6 Ma s s St ora g e Devices Ta b l e 3 - 5 Mass Storage Devices Spare P art Number Information Item Description Spare P art Number 1.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–21 3.7 M iscellaneous (N ot Illus trated) Ta b l e 3 - 6 Miscellaneous (Not Illustrated) Spare P art Information Description Spare P art .
3–2 2 Maintenance and Servi ce Guide Illustrated P ar ts Catalog P ower cor ds: F or use in the United States 350055-001 F or use in A ustralia 350055-011 F or use in Europe 350055-021 F or use in t.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–2 3 USB 1.1 diskette drive 359118-001 Screw Kit (includes the f ollo wing screws; ref er to Appendix A, “Screw Listing, ” for more inf or mation on specifications and usage) 409945-001 ■ He x sock et HM5.
3–2 4 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 3.8 Sequen tial P ar t Number Lis ting Ta b l e 3 - 7 Sequential P art Number Listing Spare P art Number Description 325814-001 Nylon carrying case 359118-001 USB 1.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–25 380089-001 HP Doc king Station Miscellaneous Plastics Kit 391173-001 90-watt PFC A C adapter 391174-001 120-watt PFC A C adapter 398682-001 8-cell, 4.8-AH battery pack 407107-001 802.11b/g HS WLAN Mi ni Card module f or use in Nor th America 407107-002 802.
3–2 6 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 407576-002 802.11a/b/g GL WLAN Mini Card module f or use in the MO W2 countries listed below: Aruba A ustria Azerbaijan Bahrain Belgi.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–2 7 409911-021 K eyboard without pointing stick f or use internationally (includes P ointing Stick cable) 409911-031 K eyboard without po.
3–2 8 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 409911-171 K eyboard without pointing stick f or use in Saudi Ar abia (includes pointing stick cab le) 409911-201 K eyboard without p.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–29 409913-001 K eyboard with pointing st ick f or use in the United States (includes pointing stick cab le) 409913-021 K eyboard with poi.
3–30 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 409913-161 K eyboard with pointing stic k f o r use in Latin America (includes pointing stick cab le) 409913-171 K eyboard with pointi.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–31 409913-DD1 K eyboard with pointing stick f or use in Iceland (includes pointing stick cab le) 409931-001 Wireless Antenna Kit 409932-0.
3–3 2 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 409951-001 T op cov er with 3 pointi ng stic k buttons and 3 T ouchPad buttons , f or use with ke yboards with P ointing Stick 409952.
Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–33 409968-001 USB/audio board (include s audio board cab le and USB board cable) 409969-001 Intel Core Du o T2300 (1.67-GHz) proc essor (includes thermal paste) 409970-001 Intel Core Du o T2400 (1.
3–34 Maintenance and Servi ce Guide Illustrated P ar ts Catalog 409985-001 2X Max D VD/CD-R W Combo Drive (includes bezel and optical drive brac k et) 409986-001 D VD±R W and CD-R W Doub le-La y er.
Maintenance and Serv ice Guide 4–1 4 Remo v al an d Repla cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Service Guide Remo val and Replacement Pr eliminaries 4.2 Ser vice C onsidera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remo v al and R eplacement Pr eliminar ies Maintenance and Serv ice Guide 4–3 4.3 Pre venting D amag e to Re mo v able Dri v es Remov able drives are fragile components that must be handled with care.
4–4 Maintenance and Service Guide Remo val and Replacement Pr eliminaries 4.4 Pre v enting El ectrosta tic D amag e Many electronic components are sensiti v e to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remo v al and R eplacement Pr eliminar ies Maintenance and Serv ice Guide 4–5 4.5 P ac k aging and T ransportin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
4–6 Maintenance and Service Guide Remo val and Replacement Pr eliminaries 4.6 W orkstation Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro ved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ).
Remo v al and R eplacement Pr eliminar ies Maintenance and Serv ice Guide 4–7 4.7 G rounding Eq uipment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
4–8 Maintenance and Service Guide Remo val and Replacement Pr eliminaries T able 4-1 shows ho w humidity af fects the electrostatic v oltage le vels generated b y dif ferent acti vities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Maintenance and Serv ice Guide 5–1 5 Remo v al an d Repla cement Procedur es This chapter provides remo v al and replacement procedures. There are as many as 101 scre ws and scre w locks, in 12 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the computer .
5–2 Maintenance and Service Guide Remo val and Replacement Pr ocedures 5 .2 Disasse mbl y Sequenc e Chart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–3 Section Description # of Screws Remo ved 5.10 Optical Drive 1 to remov e the optical drive 2 to remov e the optical drive brack et 5.11 Key b o a r d 4 5.12 Internal Memor y Module 0 5.
5–4 Maintenance and Service Guide Remo val and Replacement Pr ocedures 5 .3 P r ep ar ing the Comput e r f or Disasse mbl y Before you begin an y remov al or installation procedures: 1.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 b . Slide and hold the battery pack locking latch 1 to the right. (The battery pack disengages from the computer .) c. Slide the battery pack release latch 2 to the right. d.
5–6 Maintenance and Service Guide Remo val and Replacement Pr ocedures 5. 4 H a r d D r i ve 1. Prepare the computer for disassembly (refer to Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–7 3. Loosen the two Phillips PM2.5×17.0 scre ws 1 that secure the hard dri ve co ver to the computer . 4. Lift the right side of the hard dri ve co v er 2 and swing it to the left.
5–8 Maintenance and Service Guide Remo val and Replacement Pr ocedures 6. Loosen the Phillips PM2.5×13.0 spring-loaded hard dri ve retention scre w 1 . 7. Grasp the mylar tab 2 on the hard dri ve and slide the hard dri ve to the left 3 to disconnect it from the system board.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–9 9. Remov e the four Phillips PM3.0×3.0 hard dri ve frame scre ws 1 from each side of the hard dri ve.
5–10 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .5 C ompu ter F eet The computer feet are adhesi ve-back ed rubber pads. The feet are included in the Plastics Kit, spare part number 409944-001.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–11 5 .6 Bluetoot h Module 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Remov e the hard dri v e ( Section 5.4 ). 3. Slide the Bluetooth module 1 out of the clip in the hard dri ve compartment.
5–12 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 7 E x t e r n a l M e m o r y M o d u l e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the front to ward you. 3. Loosen the three Phillips PM2.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–13 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .
5–14 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .8 Mini C ard Module Mini Card Module Spare P art Number Information 802.11b/g HS WLAN module f or use in Nor th America 407107-001 802.11b/g HS WLAN module f o r use in the RO W countr ies listed below .
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–15 1. Prepare the computer for disassembly ( Section 5.3 ). 802.11a/b/g GL WLAN module fo r use in the MO W 2 countries listed below .
5–16 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Remov e the memory/Mini Card module compartment cov er ( Section 5.7 ). 3.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–17 5. 9 R TC B a t t e r y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini Card module compartment cov er ( Section 5.7 ). 3. Use a non-conducti ve, flat-bladed tool to pry the R TC battery out of the socket.
5–18 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 0 Opti cal Driv e 1. Prepare the computer for disassembly ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–19 3. Remov e the T orx8 T8M2.5×9.0 screw 1 that secures the optical dri ve to the computer . 4. Use a flat-bladed tool to push the metal tab 2 to ward the right side of the computer .
5–20 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 1 K e yb o a r d Ke yboar d Spare P art Number Information K e yboards with pointing stick (include s P ointing Stick ca.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–21 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the front to ward you.
5–2 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 3. Remov e the four T orx8 T8M2.5×9.0 screws that secure the ke yboard to the computer . Re mov ing the K e y boar d Sc r e w s 4. T urn the computer display-side up with the front toward you.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–2 3 7. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is attached and disconnect the ke yboard cable 2 . ✎ Step 8 applies only to computer models equipped with a pointing stick.
5–2 4 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 2 Internal Memor y Modul e 1. Prepare the computer for disassembly ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–25 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises aw ay from the computer .
5–2 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 3 To u c h Pa d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the ke yboard ( Section 5.11 ). 3. T urn the computer upside down with the front to ward you.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–2 7 4. Remov e the T orx8 T8M2.5×9.0 screw that secures the T ouchPad to the computer .
5–2 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. T urn the computer display-side up with the front toward you. 6. Open the computer . 7. Disconnect the T ouchPad cable 1 from the system board. ✎ Step 8 applies only to computer models equipped with a fingerprint reader .
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–29 11. If it is necessary to replace the T ouchPad cable, turn the T ouchPad upside down. 12. Disconnect the T ouchPad cable 1 from the T ouchPad board. 13. Remov e the T ouchPad cable from the clips 2 in the T ouchPad frame.
5–30 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 4 Modem Module 1. Prepare the computer for disassembly ( Section 5.3 ).
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–31 4. Remov e the two Phillips PM2.0×4.0 scre ws 1 that secure the modem module to the system board. 5. Lift the right side of the modem module 2 to disconnect it from the system board.
5–3 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 5 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. T urn the computer upside down with the rear panel to ward you. 3. Remov e the four T orx8 T8M2.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–33 4. T urn the computer display-side up with front toward you. 5. Open the computer as far as possible. 6. Insert a thin flat-bladed tool under the hinge cov er sections 1 of the switch cov er and lift up until the switch cov er 2 disengages from the computer .
5–34 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 6 L E D B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch co ver ( Section 5.15 ). 3. Remov e the four T orx8 T8M2.5×4.0 screws 1 and the T orx8 T8M2.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–35 5 . 1 7 F an Asse mbl y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.11 ). 3. Disconnect the fan cable 1 from the system board.
5–3 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 . 1 8 Processor Hea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.11 ). 3. Remov e the fan assembly ( Section 5.17 ). 4.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–3 7 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits.
5–38 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 9 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the follo wing components: a. K eyboard ( Section 5.11 ) b . Fan assembly ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–39 2. Use a flat-bladed scre wdri ver to turn the processor locking scre w 1 one-half turn counterclockwise until you hear a click. 3. Lift the processor 2 straight up and remov e it.
5–40 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .20 Video Board H eat Sink 1. Prepare the computer for disassembly ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–41 4. Loosen the four Phillips PM2.5×7.0 scre ws 1 that secure the video board heat sink to the computer . 5. Remov e the two T orx8 T8M2.5×4.0 screws 2 that secure the top cov er hinge to the computer .
5–4 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 6. Lift the rear edge of the top cov er hinge 1 until it rests at an angle. 7. Lift the front edge of the video board heat sink 2 until it clears the top cov er hinge, and then slide the video board heat sink forward and remo ve it.
Remo v al and R eplacement Pr ocedur es Maintenance and Servi ce Guide 5–43 ✎ The thermal pads should be thoroughly cleaned from the surfaces of the video boards 1 and video board heat sink 2 each time the video board heat sink is remov ed. Thermal paste is included with all video board heat sink and video board spare part kits.
5–44 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 2 1 V i d e o B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the fan assembly ( Section 5.17 ). 3. Remov e the video board heat sink ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–45 5. Lift the front edge of the video board 1 until it clears the top cov er hinge. 6. Slide the video board forward 2 at an angle and remo ve it from the socket. ✎ The video board is designed with a notch 3 to pre vent incorrect installation.
5–46 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .2 2 Di spla y Assem bl y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini PCI module compartment co ver ( Section 5.7 ) and disconnect the wireless antenna cables from the Mini Card module ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–4 7 4. Close the computer and turn it upside do wn with the rear panel tow ard you. 5. Remov e the four T orx8 T8M2.5×9.0 screws 1 from the computer bottom that secure the display assembly to the computer .
5–48 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 7. T urn the computer display-side up with the front toward you. 8. Open the computer as far as it will open. 9. Disconnect the display cable 1 from the system board. 10. Remov e the wireless antenna cables 2 from the Mini Card compartment and the top cov er clips.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–49 Ä CAUTION: Support the display assembl y w hen r emov ing the follow ing scr ew s. F ailure to suppor t the di splay assembly can result i n damage to the display a ssembl y and other computer com ponents.
5–50 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures Display Assemb ly Subcomponents Spare P art Number Information Item Description Spare P art Number Displa y bezel 409935-001 Displa y Hinge Kit 409937-001 Displa y inv er ter 409933-001 Displa y panels 17.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–51 14. Remov e the follo wing display bezel scre w co vers: 1 T wo rounded rubber screw co v ers 2 T wo flat rubber screw co .
5–5 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 15. Remov e the follo wing display bezel scre ws: 1 Six T orx8 T8M2.5×7.0 screws 2 T wo Phillips PM2.0×6.0 screws 3 T wo stabilizer clips ✎ The display bezel scre ws and th e stabilizer clips are av ailable in the Display Scre w Kit, spare part number 409940-001.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 3 16. Flex the inside edges of the left and right sides 1 of the display bezel and the inside edges of the top and bottom sides 2 of the display bezel until the bezel disengages from the display assembly .
5–54 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 18. Remov e the four mylar scre w co vers 1 and the four T orx8 T8M2.5×4.0 scre ws 2 that secure the display panel to the display enclosure. ✎ The mylar scre w cov ers are a v ailable in the Display Scre w Kit, spare part number 409940-001.
Remo v al and R eplacement Pr ocedur es Maintenance and Servi ce Guide 5–5 5 19. Remov e the follo wing display panel scre ws: 1 T wo T orx8 T8M2.5×4.0 scre ws that secure the display panel to the display enclosure 2 T wo Phillips PM2.5×7.0 screws that secure the display panel to the display enclosure 3 One T orx8 T8M2.
5–5 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 20. Remov e the display panel 1 , ambient light sensor board 2 , and display in verter 3 from the display enclosoure.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 7 21. Disconnect the follo wing cables: 1 Ambient light sensor board cable 2 Display panel cable 3 Backlight cable 22. Remov e the ambient light sens or board and display in verter .
5–5 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 23. If it is necessary to replace a display hinges, remov e the four Phillips PM2.0×4.0 scre ws 1 that secure each hinge to the display panel. 24. Remov e the display hinges 2 .
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 9 25. If it is necessary to replace the display latch actuator 1 , remov e the actuator from the display enclosure by using a small flat-bladed tool to press out on the tabs 2 on the actuator .
5–60 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 26. If it is necessary to replace th e display latch arm, slide and hold the arm 1 to the right. 27. Lift the right side of the arm 2 and swing it up and to the left until it rests at an angle.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–61 30. If it is necessary to replace the wireless antenna transcei vers and cables, release the retention tabs 1 built in to the display enclosure shield that secure the wireless antenna cables to the display enclosure.
5–6 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 33. If it is necessary to replace the microphone and cable, release the retention tabs 1 built in to the display enclosure shield that secure the microphone cable to the display enclosure.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–63 5. 23 To p C ove r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment cov er ( Section 5.
5–64 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 3. Remov e the fourteen T orx8 T8M2.5×9.0 screws that secure the top cov er to the computer . Re mo v ing the T op Co v er Sc r e w s , P art 1 4. T urn the computer right-side up with the front toward you.
Remo v al and R eplacement Pr ocedur es Maintenance and Servi ce Guide 5–65 6. Lift the rear edge of the top cov er 1 to disengage it from the base enclosure. 7. Swing the top cov er 2 up and forward until the left and right sides of the top cov er disengage from the base enclosure.
5–66 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 24 S p e a ke r 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment cov er ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–6 7 2. Disconnect the speaker cable 1 from the system board. 3. Remov e the speaker 2 from the base enclosure. Re mov ing the Speake r Re verse the abo v e procedure to install the speaker .
5–6 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 25 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defecti v e system board and installed on the replacement system board: ■ Memory modules ( Section 5.
Remo v al and R eplacement Pr ocedur es Maintenance and Servi ce Guide 5–6 9 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Bluetooth module ( Section 5.6 ) c. Optical dri ve ( Section 5.
5–7 0 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Disconnect the the follo wing cables from the system board: 1 Network cable 2 Modem cable 3 Bluetooth module cable 4 USB/.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–71 3. Remov e the T orx8 T8M2.5×7.0 screw 1 that secures the system board to the base enclosure. 4. Use the optical dri ve connector 2 to lift the right side of the system board until it rests at an angle.
5–7 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 6. If it is necessary to replace the modem connector and cable, remov e the connector 1 from the clip in the base enclosure and remov e the cable 2 from the routing channel in the base enclosure.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–7 3 7. If it is necessary to replace the network connector and cable, remov e the connector 1 from the clip in the base enclosure and remov e the cable 2 from the routing channel in the base enclosure.
5–7 4 Maintenance and Serv ice Guide Remo val and Replacement Pr ocedures 8. If it is necessary to replace the Bluetooth module cable, remov e the cable 1 from the clips 2 in the base enclosure and remov e the cable from the routing channel 3 in the base enclosure.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–7 5 5 .2 6 USB/Audio B oard ✎ Full-featured models are equipped with a USB/audio board. Defeatured models are equipped with an audio board. The remov al procedures are identical for both boards.
5–7 6 Maintenance and Serv ice Guide Remo val and Replacement Pr ocedures 2. Remov e the USB cable 1 and audio cable 2 from the clips in the base enclosure. 3. Release the clip 3 that secures the USB/audio board to the base enclosure. 4. Remov e the USB/audio board 4 from the base enclosure.
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–77 5. If it is necessary to replace the USB/audio board cable, disconnect the cable from the board. ✎ The USB/audio board cable is included with the USB/audio board spare part kit and is also av ailable in the Cable Kit, spare part number 409990-001.
5–7 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .2 7 P C Car d/S ma rt Ca r d Ass e mb l y 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b .
Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–7 9 2. T urn the system board upside down with the PC Card eject button f acing aw ay from you. 3. Remov e the four Phillips PM2.0×4.0 scre ws that secure the PC Card/smart card assembly to the system board.
5–80 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 4. T urn the system board top-side up with the PC Card eject button f acing aw ay from you.
Maintenance and Serv ice Guide 6–1 6 Spec if ica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height (front to back) Width Depth 3.3 to 3.8 cm 39.4 cm 27.4 cm 1.3 to 1.5 in 15.
6–2 Maintenance and Service Guide Spe c ifica tion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.
Specific atio ns Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 17.0-inch, WUXGA+WV A Dimensions Height Width Diagonal 24.4 cm 38.1 cm 43.2 cm 9.6 in 15.0 in 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
6–4 Maintenance and Service Guide Spe c ifica tion s Ta b l e 6 - 3 17.0-inch, WSXGA+WV A Dimensions Height Width Diagonal 24.4 cm 38.1 cm 43.2 cm 9.6 in 15.0 in 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
Specific atio ns Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 17.0-inch, WXGA+WV A Dimensions Height Width Diagonal 24.4 cm 38.1 cm 43.2 cm 9.6 in 15.0 in 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
6–6 Maintenance and Service Guide Spe c ifica tion s Ta b l e 6 - 5 Hard Drives 100-GB* 80-GB* 60-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 99 g 9.
Specific atio ns Maintenance and Serv ice Guide 6–7 Ta b l e 6 - 6 Primary 8-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We ig h t 2.00 cm 26.80 cm 5.30 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 14.
6–8 Maintenance and Service Guide Spe c ifica tion s Ta b l e 6 - 7 D VD±RW and CD-R W Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, D VD-9, DV D - 1 0 , DV D - 1 8 ) ,.
Specific atio ns Maintenance and Serv ice Guide 6–9 Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.
6–10 Maintenance and Servi ce Guide Spe c ifica tion s Ta b l e 6 - 8 D VD/CD-RW Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, D VD-9, DV D - 1 0 , DV D - 1 8 ) CD-ROM (.
Specific atio ns Maintenance and Serv ice Guide 6–11 Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.
6–12 Maintenance and Servi ce Guide Spe c ifica tion s Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A v ailab le f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.
Specific atio ns Maintenance and Serv ice Guide 6–13 T a bl e 6-10 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Ke y or Microsoft Natural K eyboard IRQ2 C.
6–14 Maintenance and Servi ce Guide Spe c ifica tion s IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394.
Specific atio ns Maintenance and Serv ice Guide 6–15 T able 6-11 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no.
6–16 Maintenance and Servi ce Guide Spe c ifica tion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
Specific atio ns Maintenance and Serv ice Guide 6–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377.
6–18 Maintenance and Servi ce Guide Spe c ifica tion s T able 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y .
Maintenance and Serv ice Guide A–1 A Sc r e w Listing This appendix provides specif ication and reference information for the scre ws and scre w locks used in the computer . All scre ws and scre w locks listed in this appendix are av ailable in the Scre w Kit, spare part number 409945-001, and the Display Scre w Kit, spare part number 409940-001.
A–2 Maintenance and Service Guide Scr ew L isting Phillips P M2 . 5×17 . 0 Sc r e w Locati ons Ta b l e A - 2 Phillips PM2.5×17.0 Screw Color Qty .
Sc rew Li st i ng Maintenance and Serv ice Guide A–3 Phillips P M2 .5×13 . 0 Scr e w Lo cation Ta b l e A - 3 Phillips PM2.5×13.0 Spring-Loaded Screw Color Qty .
A–4 Maintenance and Service Guide Scr ew L isting Phillips P M2 .5×4. 0 Sc r e w Locati ons Ta b l e A - 4 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Black 3 4.
Sc rew Li st i ng Maintenance and Serv ice Guide A–5 Phillips P M2 .0×4. 0 Sc r ew Locati ons Ta b l e A - 5 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 18 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the Mini Card WL AN module to the computer (documented in Section 5.
A–6 Maintenance and Service Guide Scr ew L isting Phillips P M2 .0×4. 0 Sc r ew Locati ons Ta b l e A - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 18 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the optical driv e brac ket to the optical driv e (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–7 Phillips P M2 .0×4. 0 Sc r ew Locati ons Ta b l e A - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 18 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the modem module to the computer (documented in Section 5.
A–8 Maintenance and Service Guide Scr ew L isting Phillips P M2 .0×4. 0 Sc r ew Locati ons Ta b l e A - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 18 4.0 mm 2.0 mm 4.5 mm Where used: 8 screws that secure the displa y hinge to the display panel (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–9 Phillips P M2 .0×4. 0 Sc r ew Locati ons Ta b l e A - 5 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 18 4.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the PC Card/smart card assembly to the system board (documented in Section 5.
A–10 Maintenance and Servi ce Guide Scr ew L isting T orx8 T8M2 .5×9 . 0 Sc r e w Locati ons Ta b l e A - 6 T orx8 T8M2.5×9.0 Screw Color Qty . Length Thread Head Width Black 26 9.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the optical drive to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–11 T orx8 T8M2 .5×9 . 0 Sc r e w Locati ons Ta b l e A - 6 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 26 9.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the displa y asse mbly to the computer (documented in Section 5.
A–12 Maintenance and Servi ce Guide Scr ew L isting T orx8 T8M2 .5×9 . 0 Sc r e w Locati ons Ta b l e A - 6 T orx8 T8M2.5×9.0 Screw (Continued) Color Qty . Length Thread Head Width Black 26 9.0 mm 2.5 mm 5.0 mm Where used: 14 screws that secure the top co v er to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–13 T orx8 T8M2 .5×4. 0 Scr e w L ocations Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the s witch co ver to the computer (documented in Section 5.
A–14 Maintenance and Servi ce Guide Scr ew L isting T orx8 T8M2 .5×4. 0 Scr e w L ocations Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the LED board to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–15 T orx8 T8M2 .5×4. 0 Scr e w L ocations Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the video board heat sink to the computer (documented in Section 5.
A–16 Maintenance and Servi ce Guide Scr ew L isting T orx8 T8M2 .5×4. 0 Scr e w L ocations Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y asse mbly to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–17 T orx8 T8M2 .5×4. 0 Scr e w L ocations Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the displa y panel to the display enclosure (documented in Section 5.
A–18 Maintenance and Servi ce Guide Scr ew L isting T orx8 T8M2 .5×4. 0 Scr e w L ocations Ta b l e A - 7 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 4.0 mm 2.5 mm 5.0 mm Where used: 1 T wo scre ws that secure the displa y panel to the displa y enclosure (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–19 T orx8 T8M2 .5×19 . 0 Sc r e w L ocation Ta b l e A - 8 T orx8 T8M2.5×19.0 Screw Color Qty . Length Thread Head Width Black 1 19.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the LED boar d to the computer (documented in Section 5.
A–20 Maintenance and Servi ce Guide Scr ew L isting T orx8 T8M2 .5×7 .0 S c r e w Locati ons Ta b l e A - 9 T orx8 T8M2.5×7.0 Screw Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the f an assemb ly to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–21 T orx8 T8M2 .5×7 .0 S c r e w Locati ons Ta b l e A - 9 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the displa y bezel to the display assemb ly (documented in Section 5.
A–2 2 Maintenance and Servi ce Guide Scr ew L isting T orx8 T8M2 .5×7 .0 S c r e w Locati ons Ta b l e A - 9 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the top co v e r to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–2 3 T orx8 T8M2 .5×7 .0 S c r e w Locati on Ta b l e A - 9 T orx8 T8M2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 11 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the system board to the base enclosure (documented in Section 5.
A–2 4 Maintenance and Serv ice Guide Scr ew L isting Phillips P M2 .5×7 .0 S cr ew L ocations T able A-10 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Silver 10 7.0 mm 2.5 mm 5.0 mm Where used: 4 screws that the processor heat sink to the computer (scre ws are secured to the heat sink by C clips; documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–25 Phillips P M2 .5×7 .0 S cr ew L ocations T able A-10 Phillips PM2.5×7.0 Screw (Continued) Color Qty .
A–2 6 Maintenance and Serv ice Guide Scr ew L isting Phillips P M2 .5×7 .0 S cr ew L ocations T able A-10 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 10 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y panel to the display enclosure (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–2 7 HM5 . 0×9 . 0 Sc r e w Loc k L ocations T able A-11 Hex Soc ket HM5.0×9.0 Scre w Loc ks Color Qty . Length Thread Head Width Silver 2 9.0 mm 5.0 mm 5.0 mm Where used: 2 screw loc ks that secure the video bo ard to the computer (documented in Section 5.
A–2 8 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 .0×6 . 0 Sc r e w Locati ons T able A-12 Phillips PM2.0×6.0 Screws Color Qty . Length Thread Head Width Silver 2 6.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the displa y bezel to the display enclosu re (documented in Section 5.
Maintenance and Serv ice Guide B–1 B Soft war e Ba c k up and Rec o ver y Back up HP Backup and Recov ery Manager provides se veral ways to back up the system and to recov er optimal system functionality . ✎ HP installed dri vers, utilities, a nd applications can be copied to a CD or to a D VD using HP Backup and Recovery Manager .
B–2 Maintenance and Service Guide Softwar e Bac k up and Reco very Ba ckin g Up t he S y stem Using HP Backup and Restore Manager , you can ■ Back up specific f iles and folders. ■ Back up the entire system. ■ Back up modifications since your last backup, using HP system restore points.
Softwar e Backu p and Reco very Maintenance and Serv ice Guide B–3 Ba ckin g Up t he Entire H ard Driv e When you perform a complete backup of the hard dri ve, you are saving the full f actory image, including the W indows operating system, software applications, and all personal f iles and folders.
B–4 Maintenance and Service Guide Softwar e Bac k up and Reco very Back i ng Up Mod i fic atio n s Mad e to t he S ystem When you back up modifications since your last backup, you are creating system recov ery points. This allo ws you to sa ve a snapshot of your hard dri ve at a specif ic point in time.
Softwar e Backu p and Reco very Maintenance and Serv ice Guide B–5 Schedulin g Bac k ups T o schedule backups: 1. Select Start > All Programs > HP Backup & Reco very > HP Backup Scheduler . The “Backup Scheduler” page opens. 2. Click Next .
B–6 Maintenance and Service Guide Softwar e Bac k up and Reco very HP Backup and Recov ery Manager allo ws you to ■ Create r ecov ery discs (highly r ecommended). The recov ery discs are used to start up your computer and to recov er the full factory image (operating system and software) in case of system failure or instability .
Softwar e Backu p and Reco very Maintenance and Serv ice Guide B–7 Before creating recov ery discs: ■ Obtain high-quality CD-R, D V D-R, or D VD+R media, purchased separately . ✎ Formatted D VD±R W discs and D VD±R W double-layer discs are not compatible with HP Backup and Recov ery Manager .
B–8 Maintenance and Service Guide Softwar e Bac k up and Reco very P er forming a Reco very from th e Hard Driv e There are 2 ways to initiate a reco very from the hard dri ve: ■ From within W indows. ■ From the recov ery partition. Initia ting a Reco v er y in Windo w s T o initiate a recovery in W indows: 1.
Maintenance and Serv ice Guide C–1 C Disp l a y C ompon ent Recy c ling Å W ARNIN G: T he bac klight contains mer cury . Caution should be ex erc ised w hen r emo v ing and handling the bac klight to a v oi d damaging this component and cau sing expo sur e to the mer c ury .
C–2 Maintenance and Servi ce Guide Display C omponent R ecy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 .
Display C omponent R ecy cling Maintenance and Serv ice Guide C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w co vers 1 and scre ws 2 that secure the display bezel to the display assembly .
C–4 Maintenance and Servi ce Guide Display C omponent R ecy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 .
Display C omponent R ecy cling Maintenance and Serv ice Guide C–5 4. Disconnect all display panel cables 1 from the display in verter and remov e the in verter 2 .
C–6 Maintenance and Servi ce Guide Display C omponent R ecy cling 5. Remov e all scre ws 1 that secure the display panel assembly to the display enclosure.
Display C omponent R ecy cling Maintenance and Serv ice Guide C–7 7. T urn the display panel assembly upside down. 8. Remov e all scre ws that secure the display panel frame to the display panel.
C–8 Maintenance and Servi ce Guide Display C omponent R ecy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.
Display C omponent R ecy cling Maintenance and Serv ice Guide C–9 11. Remov e the scre ws 1 that secure the backlight cov er to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cov er .
C–10 Maintenance and S ervi ce Guide Display C omponent R ecy cling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel.
Display C omponent R ecy cling Maintenance and Serv ice Guide C–11 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel.
C–12 Maintenance and Service Gui de Display C omponent R ecy cling Å W ARNIN G: T he bac klight contains mer cury . Caution should be ex erc ised w hen r emo v ing and handling the bac klight to a v oi d damaging this component and cau sing expo sur e to the mer c ury .
Display C omponent R ecy cling Maintenance and Serv ice Guide C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel.
C–14 Maintenance and Service Gui de Display C omponent R ecy cling 23. Remov e the LCD panel. Re mo v ing the L CD P anel 24. Recycle the LCD panel and backlight.
Maintenance and Serv ice Guide D–1 D Conn ec tor P in A ssi gnmen ts Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel.
D–2 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e D - 2 A udio-In (Micr ophone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e D - 3 Universal Seri.
Connector P in Assignments Maintenance and Serv ice Guide D–3 Ta b l e D - 4 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S.
D–4 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e D - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 .
Connector P in Assignments Maintenance and Serv ice Guide D–5 Ta b l e D - 6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused.
D–6 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e D - 7 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receive + 7 Unused 4 Unuse.
Maintenance and Serv ice Guide E–1 E P o w er C ord Set Requirements 3-Conduc tor P o w er C ord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C.
E–2 Maintenance and Service Guide P ow er Cor d Set Requir ements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft).
P ow er Cor d Set R equirements Maintenance and Serv ice Guide E–3 Countr y-Spec ific Requirements 3-Conductor P ower Cord Set Requirements Country/Region Accredited Agency Applicable Note Number A .
E–4 Maintenance and Service Guide P ow er Cor d Set Requir ements Ko r e a E K 4 The Netherlands KE A 1 Norwa y NEMKO 1 P eople’s Repub lic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and Serv ice Guide Index–1 Inde x 4–3 1394 port 1–11 A AC adapter, spare part numbers 3–21 , 3–25 , 3–34 accessory battery connector 1–20 arrow keys 1–15 audio troubleshoot.
Index–2 Maintenance and Servi ce Guide Index top 1–16 , 1–18 computer feet illustrated 3–18 locations 5–10 Computer Setup overview 2–1 computer specifications 6–1 connector pin assignmen.
Index Maintenance and Serv ice Guide Index–3 spare part numbers 3–17 , 3–33 , 3–34 , 5–50 , 5–56 display release button 1–7 Display Screw Kit, spare part number 3–17 , 3–31 , 5–50 .
Index–4 Maintenance and Servi ce Guide Index nonfunctioning docking device 2–18 nonfunctioning keyboard 2–28 nonfunctioning pointing device 2–29 fn key 1–15 front components 1–6 G groundin.
Index Maintenance and Serv ice Guide Index–5 illustrated 3–18 removal 5–12 microphone illustrated 3–19 removal 5–62 microphone jack location 1–9 pin assignments D–2 Mini Card compartment.
Index–6 Maintenance and Servi ce Guide Index spare part number 3–9 , 3–31 , 5–78 plastic parts 4–2 Plastics Kit contents 3–18 spare part number 3–7 , 3–18 , 3–31 pointing device, tro.
Index Maintenance and Serv ice Guide Index–7 memory map 6–18 optical drive 6–8 , 6–10 system DMA 6–12 static shielding materials 4–8 S-Video-out jack location 1–10 pin assignments D–3 .
Index–8 Maintenance and Servi ce Guide Index V vents 1–21 video board removal 5–44 spare part number 3–9 , 5–44 spare part numbers 3–33 , 3–34 video board heat sink removal 5–40 spare .
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