Gebruiksaanwijzing /service van het product QW129US#ABA van de fabrikant HP (Hewlett-Packard)
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HP EliteBook 8560p Notebook PC HP ProBook 6560b Notebook PC Maintenance and Service Guide.
© Copyright 2011 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States an d other countries.
Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts.
iv Safety warning no tice.
Table of contents 1 Product description ............ ......... ........... ......... ......... .......... .......... ........... ........ ............ ... ............. ........ ......... .. 1 2 External component id enti fication ...... ......... ...
Drive handling ..... ............ ............. ............ ............... ............ ............. ............ ..... 52 Grounding guidelines ................ ......... ............ ......... ........... ......... .......... ........... .........
Determ ining the BIOS ve rsion . ............ ............... .............. ........... ................ .... 122 Downloadi ng a BIOS updat e ............ .......... ........... .......... .......... ........... ........... 122 Using System Diagnostics .
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1 Product description Category Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC Product Name HP ProBook 6560p Noteb ook PC √ HP EliteBook 8560p Noteb ook PC √ Processors Intel® Core™ i7 processor, D ual Core 2620M, 2.70-GHz (Turbo up to 3.
Category Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC 39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) √√ 39.6-cm (15.6-in) HD+, anti-glare, LED SVA (1600x900) √√ 39.6-cm (15.6-in) HD, anti-glare, LED SVA (1366x768) with WWAN √ 39.
Category Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC Supports the following solid-state drives: ● 160-GB ● 128-GB √√ Upgrade bay Fixed √√ Customer-accessible √√ Serial ATA √√ 12.7-mm tray load √√ Supports “No Drive” option √√ Supports the following 12.
Category Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC Three WLAN antennas built into display assembly √ Supports “no WLAN” option √√ Supports the following WLAN formats: ● Broadcom 802.11 b/g/n, 1×1 ● Broadcom 802.
Category Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC VGA (Dsub 15-pin) supporting 1920 × 1200 external resolution at 75-GHz (hot plug with auto-detect) √√ 1394a √√.
Category Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC Operating system Preinstalled: Windows 7 Professional 32 with Microsoft® Basics √√ Windows 7 Professional 64 with .
Category Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC Windows Vista Basic 32 with Microsoft Office 2010 Starter √√ Windows Vista Basic 32 with Microsoft Office 2010 Pers.
Category Description HP ProBook 6560b Notebook PC HP EliteBook 8560p Notebook PC Keyboard √√ Bluetooth module √√ 8 Chapter 1 Product description.
2 External component identification Display NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on.
Component Description (5) Webcam light (select models onl y) On: The webcam is in use. (6) Webcam (select models only) Record s video and captures still photographs.
Component Description (6) Webcam (select models only) Record s video and captures still photographs. To use the webcam, select Sta rt > All Programs > HP > HP Webcam . *The antennas are not visible from the outsid e of the comput er. For optimal transmission, keep the areas immedia tely around the antennas free from obstructions.
Component Description (6) Right pointing stick button (select models only) Can be used with the pointing stick and functio ns like the right button on an external mouse. (7) Right TouchPad button Functions like the right button on a n external mouse. Lights NOTE: Refer to the illustration that most closely matches your computer.
Component Description (3) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (4) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Buttons and fingerprint reader NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) TouchPad on/off button Turns the TouchPad on and off.
Component Description (2) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) Function keys Execute frequently us ed system functions when pressed in combination wi th the fn key.
Component Description (3) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the esc key. (4) Start key Displays the Start menu. (5) Menu key Displays the active program’s shortcut menu (same as right-click menu).
Front NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Display release latch Opens the computer. (2) Wireless li ght ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and /or a Bluetooth® device, is on.
Component Description (5) Hard drive light ● Blinking turquoise: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily pa rked the hard drive. (6) Speakers (2) Produce SRS Premiu m sound (select models only).
Component Description (7) eSATA/USB port Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optio nal USB device. (8) External monitor port Connects an ex ternal VGA monitor or projector. (9) Smart Card reader slot (select models o nly) Supports optional Smart C ards.
Rear NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) RJ-11 (modem) jack Connects a modem cable. (2) Serial port Connects an optio nal device such as a serial modem, mouse, or printer. (3) Power connector Connects an AC adapter.
Right NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
Bottom NOTE: Refer to the illustration that most closely matches your computer. Bottom 23.
Component Description (1) Battery release latch Releases the battery from the battery bay. (2) Docking connector Connects an optional docking de vice. (3) Bottom cover release latch R eleases or locks the bottom cover. (4) SIM slot Contains a wireless subscriber identity module (SIM).
3 Illustrated parts catalog Service tag When ordering pa rts or requestin g information, provide the comput er serial numbe r and model description provided on the service tag. ● Product name (1) . This is the product name affix ed to the front of the computer.
Computer major components 26 Chapter 3 Illustrated parts catalo g.
Item Description Spare part number (1) Display assembly NOTE: For a list of individual parts s pared in the displa y panel, see Display components on page 34 . not spared (2) Keyboard (includes cable) NOTE: For a detailed list of available keyboards, see Sequential part numbe r listing on page 40 .
Item Description Spare part number ● HM65 without WWAN For use in all countries and regions exc ept for Russia and the People's Republic of China 654129-001 For use in Russia and the People&apo.
Item Description Spare part number B810, 1.6-GHz, with 2-MB L3 cache 646760-005 (9) Modem m odule NOTE: The modem module spare part kit does no t include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 646968-0 01 for use in 6560b models, 641188-001 for use in 8560p models.
Item Description Spare part number Intel Wi-Fi Link 6300, 802.11a/b/g/n for use in Andorra, Antigua and Barbuda, Arge ntina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium,.
Item Description Spare part number Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania , Algeria, Andorra, Angola, Antigua and Barbuda, Arge ntina, Armenia, Aruba, Austra.
Item Description Spare part number Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Arge ntina, Armenia, Aruba, Australia.
Item Description Spare part number For use in HP ProBook 6560b models: ● Blu-ray ROM DVD±RW SuperMulti D L Drive 64965 5-001 ● DVD±RW and CD-RW SuperMulti D L Combo Drive 649654-001 ● DVD-ROM .
Display components 34 Chapter 3 Illustrated parts catalo g.
Item Description Spare part number (1) Display bezel For use with HP ProBook 6560b models wi th a webcam (beze l includes double- sided tape) 641196-001 For use with HP ProBook 6560b models with out a.
Item Description Spare part number (8) Display enclosure For use in HP ProBook 6560b models Included in Display Panel Support Ki t, for use in HP ProBook 6560b models 641202-001 657831-001 For use in .
Cable Kit Item Description Spare part number Cable Kit : For use in H P ProBook 6560b models 646968-001 For use in H P EliteBook 8560p models 641188-001 (1) WWAN antennas (2) WLAN antennas (3) Multipl.
Mass storage devices Description Spare part number Optical drive For use in HP ProBook 6560b models: ● Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 649655-001 ● DVD±RW and CD-RW SuperMulti.
Miscellaneous parts Description Spare part nu mber Hard drive cradle 652688-001 Mouse, optical 390632-001 Mouse, USB, travel 434594-001 HP Basic Carrying Case 455084-001 Essential Carrying Case 612757.
Description Spare part nu mber For use in HP ProBook 6560b models 646972-001 For use in HP EliteBook 8560p models 641191-001 Sequential part number listing Spare part number Description 390632-001 Mou.
Spare part number Description 572511-001 Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for u se in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, .
Spare part number Description 593836-001 Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Arme nia, Ar uba, .
Spare part number Description 630435-001 Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorr a, Angola, Antigua and Barbuda, Argentina, Arme nia, Ar uba, A.
Spare part number Description 633252-001 750-GB, 7200-rpm hard drive 634089-001 9-cell, 73 WHr, 2.2 Ah Li-ion battery 634091-001 8-GB memory module (PC3-10600, 1333-MHz, DDR3) 634400-001 HP un2430 EV-.
Spare part number Description 641179-261 Keyboard with pointing stick for use in HP Pr oBook 6560b models in Bulgaria (includes keyboard an d pointing stick cables) 641179-281 Keyboard with pointing s.
Spare part number Description 641180-091 Keyboard without pointing stick for use in HP Pr oBook 6560b models in Norway (includes keyboard cable) 641180-121 Keyboard without pointing stick for use in H.
Spare part number Description 641181-041 Keyboard with pointing stick for use in HP E liteBook 8560p models in Germany (include s keyboard and pointing stick cables) 641181-051 Keyboard with pointing .
Spare part number Description 641181-B71 Keyboard with pointing stick for use in HP EliteBook 8560p models in Sweden (includes keybo ard and pointing stick cables) 641181-BB1 Keyboard with pointing st.
Spare part number Description 641203-001 Top cover with Touchpad for use with 6560 b models 641204-001 Top cover with fingerprin t reader, wit hout pointing stick, for use with 6560b models 641205-001.
Spare part number Description 647603-001 Heat sink for use in computers with UMA grap hics 647604-001 Heat sink for use in computers with discrete graphics 647677-001 Display hinges for use in HP ProB.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to comple te the removal and re placement procedures: ● Flat-bla ded screw .
Cables and connectors CAUTION: When servicing the computer, be sure that c ables are placed in their prop er locations during the reassembly p rocess. Improp er cable placem ent can damage th e computer. Cables must be handle d with extreme care to avo id damage.
Grounding guidelines Electrostatic discharge damage Electronic componen ts are sensit ive to electrost atic discharge (ESD). Circuitry design and st ructure determine the deg ree of sensitiv ity.
Packaging and transporting guidelines Follow these groun ding guidelines whe n packaging and transp orting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts an d assemblies wi th conductive or approv ed containe rs or packaging.
Equipment guidelines Grounding equi pment must include eith er a wrist strap o r a foot strap at a grou nded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexibl e straps with a minimu m of one megohm ±1 0% resi stance in the ground cords.
Component replacement procedures This chapter provides removal an d replacement proced ures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer . Make special note of each screw and screw lock size and location du ring removal and repl acement.
Computer feet The computer feet a re adhesive -backed rubber pads . The feet are in cluded in the Rubber Kit, spare part number 646 608-001 for HP ProBook 6560b models and 64119 2-001 for HP EliteBook 8560p models. There are 5 rubber feet that attach to the bottom co ver in the location s illustrated below.
Battery Description Spare part num ber 9-cell, 100 WHr, 3.0 Ah Li-ion batter y 631243-001 9-cell, 73 WHr, 2.2 Ah Li-ion batter y 63408 9-001 6-cell, 62 WHr, 2.8 Ah Li-ion batter y 62866 8-001 6-cell, 55 WHr, 2.8 Ah, long life Li-ion battery 628670-001 6-cell, 55 WHr, 2.
Display assembly (panel, bezel, webcam, microphone) All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2 WWAN antenna transceivers and cables.
Remove the display assembly: 1. Position the computer right-side up with the front toward you. 2. Open the compute r as far as possible. 3. To replace the disp lay bezel, remove the two rub ber screw covers (1) and the two Phillips PM2.5×5.0 screws (2) in the bottom corners o f the display beze l.
6. If it is necessary to replace the webcam module from the d isplay enclosure, gen tly pull the webcam module awa y from the doubl e-sided tape on the display enclosu re (1) , disconnect the webcam cable from the module (2) , and then remove the webcam (3) .
11. Slide the display pan el up and ou t of the hinges (3) . Reverse this procedure to rea ssemble an d install the d isplay assembly. 62 Chapter 4 Remova l and replacement procedures.
SIM NOTE: This section applies on ly to computer models with WWAN capability. NOTE: If there is a SIM inserted in th e SIM slot, it must be remove d before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembli ng the computer.
Bottom door The bottom door is ava ilable in the Plastics Kit, spare part number 6469 71-001 for HP ProBook 6560b models an d 641190-001 for HP EliteBook 8560p model s. Before disa ssembling the co mputer, follow these steps: 1. Shut down the co mputer.
Optical drive NOTE: All optical drive spare part kits include an optical d rive bezel. Description Spare part num ber For use in HP ProBook 6 560b models: Blu-ray ROM DVD±RW SuperMulti DL Drive 64965.
4. Remove the optical drive (3) from the computer. 5. If it is necessary to replace the optical drive bracket, position the optica l drive with the rear toward y ou. 6. Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical driv e bracket to th e optical drive.
Upgrade bay Description Spare part num ber 500-GB, 7200-rpm hard drive 634919-001 Before removing a drive from the up grade bay, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system.
5. Remove the drive assembly (3) from the computer. Reverse this procedure to in sta ll the drive into the upgrade bay. 68 Chapter 4 Remova l and replacement procedures.
Hard dr ive NOTE: All hard drive spare part kits incl ude a hard drive bracket and screws. Description Spare part num ber 750-GB, 7200-rpm hard drive 633252-001 500-GB, 7200-rpm hard drive, for use in.
4. Remove the ha rd drive (3) from the hard drive bay. 5. If it is necessary to re place the hard dr ive bracket, remove the two Phillips PM3.0 ×5.0 hard drive bracket screws (1) from each side of the hard drive (4 total screws). 6. Lift the bracket (2) straight up to remove it from th e hard drive.
RTC battery Description Spare part num ber RTC battery 641200-001 Before r emoving th e RTC bat tery, foll ow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system.
Memory modules NOTE: Primary and expansion memory is insta lled in a stacke d configuration in the bo ttom of the computer. Description Spare part num ber 2-GB (PC3-10600, 13 33-MHz, DDR3) 621565-001 .
3. Remove the memory module (2) by pul ling the module a way from the slot at an angle. NOTE: Memory modules a re designed with a n otch (3) to prevent incorrect insertion into the memory module slot. NOTE: The computer uses tw o memory slots. Th e top slot houses th e expansion memory module and is shown in the first image below.
WWAN module CAUTION: The WWAN module and the WL AN module are not in terchangeable . Description Spare part num ber HP hs2340 HSPA+ Mobile Broadband Modu le 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Mo dule 63440 0-001 Before removing the WWAN module, follow these steps: 1.
3. Remove the WWAN module (3) by pulling the module away from the slo t at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect inse rtion.
WLAN module CAUTION: The WLAN module and the WWAN module are not inte rchangeable. Description Spare part num ber Intel Wi-Fi Link 6300, 802.11a/b/g/n WLAN module for use in Andorra, Antigua and Barbu.
Description Spare part num ber Broadcom 4313AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghan istan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Ar menia, Aruba, Australia,.
Description Spare part num ber Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adap ter for u se in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Ar menia, Aruba, Australia, .
3. Disconnect th e power from the c omputer by first unplugging the power cord from the AC ou tlet, and then unpl ugging the AC adap ter from the comput er. 4. Remove the batt ery (see Battery on page 58 ). 5. Remove the bottom door (see Bottom door on pa ge 64 ).
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN module s are designed with a no tch (4) to prevent incorrect insertion.
Bluetooth module NOTE: The Bluetooth modu le spare part kit does not include a Bluetooth module ca ble. The Bluetooth module cab le is included in the Cable Kit, spare part numbe r 646968-001 for u se in 6560b models and 6411 88-001 for use in 8560p models.
2. Lift the module straig ht up out of the computer (1) , and then disconnect the cable (2) fr om the module. 3. Remove the module from th e computer. Reverse this procedure to insta ll the Bluetooth module .
Modem module NOTE: The modem module spare part kit does not includ e a modem module cable. The mo dem module cable is in cluded in the Ca ble Kit, spare part number 64 6968-001 for use in 6560b models, 641188-001 for use in 8560p mod els. See Cable Kit on pag e 37 for more Cabl e Kit spare part number informatio n.
4. Disconnect th e modem module cable (3) from the modem module. Reverse this procedure to in stall the modem module. 84 Chapter 4 Remova l and replacement procedures.
Fan Description Spare part num ber Fan 641183-001 Before removing the fan, follow these step s: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system.
NOTE: To prop erly ventilate the comput er, allow at le ast a 7.6-cm (3-in) clea rance on the l eft side of the computer. The computer uses an electric fan for ventilation . Th e fan is controlled by a te mperature sensor and is designed to turn on automatically when high temp erature cond itions exist.
4. Pull the heat sink away from the si de of the compute r to remove it (3) . 5. If removing the UMA heat si nk, in the order indicated, loosen the captive Phillips screws (1) that secure the heat sink to the system board. 6. Lift the heat sink up at an angle (2) .
7. Pull the heat sink away from the si de of the compute r to remove it (3) . NOTE: For discrete models, thorough ly clean thermal material from the surfaces of the system board components (1)(3)(5) , the heat sink (2)(4)(6) each time you remove the heat sink.
NOTE: For UMA models, thoroughly clean thermal mate rial from the surfaces of the system board (1)(3) and heat sink (2)( 4) each time you re move the heat sink. All heat sink and pro cessor spare part kits include thermal material. In the following illustration, t he location denoted by callout (2) on the heat sink uses thermal grea se.
Processor NOTE: All processor spare part kits include replacem ent thermal materia l, including thermal grease and pads. Description Spare part num ber Intel Core i7 processors, Quad Core 2720QM, 2.2-GHz (turbo up to 3.3-GHz) proce ssor with 6-MB L3 cache (inclu des thermal grease ) 631254-005 2630QM, 2.
3. Lift the processor (2) straight up and remove it. NOTE: The gold tria ngle (3) on the p rocessor must be alig ned with the triangle (4) embossed on the processo r slot when you inst all the processor. Reverse this procedure to insta ll the processor.
Keyboard NOTE: For a detailed list o f available keyb oards, see Sequential part number listing on page 40 . Description Spare part num ber Keyboard for use in model 6560b without a poin ting stick 64.
3. Using a screwdriver or similar too, press in the gap in th e left side of the battery bay to disengage the keyboa rd. 4. Position the computer right-side up with the front toward you. 5. Open the compute r as far as possible. 6. Lift and rotate the keyboa rd upward to gain access to the ca bles.
8. Lift the pointing stick conne ctor latch (3) , and the n disconnect the pointing stick cable from the system board (4) . 9. Remove the keyboard. Reverse this procedure to insta ll the keyboard. Bottom cover NOTE: Make sure to remove the modem plug from th e slot in the bottom cover if the repaired unit includes a modem.
Before removing the bottom cover, follow the se steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer.
2. Remove the following covers an d screws that secure the bottom cover to the co mputer: (1) 2 small rubber screw covers (2) 1 large rubber screw cover (3) 6 Torx PM2.5×6.0 screws (4) 4 Phillips PM2.5× 3.0 screws from the battery bay 3. Remove the following scre ws that secu re the bottom cover to the comput er: (1) : 2 Phillips PM2.
4. Remove the 4 Torx PM2.5×6 .0 screws from the rear of the computer. Component replacement procedures 97.
5. Remove the wireless cable s from their ro uting path on the bottom cover (1) , and disconnect the speaker cable from the system board (2) . 6. Press the tab in the b attery bay (1) to disengage the bottom cover. 7. Remove the bottom cove r from the computer (2) .
NOTE: When replacing th e bottom cover, make sure to remove the mo dem plug from the slot in th e bottom cover if th e repaired unit in cludes a modem. Speaker assembly Description Spare part num ber Speaker assembly 641186-001 Before removing the speaker assembly, follow these steps: 1.
3. Remove the speaker assembly (2) from the bottom cover. Reverse this procedu re to install the speake r assembly. 100 Chapter 4 Remova l and replacement procedures.
RJ-11 jack cable NOTE: The RJ-11 jack cable is include d in the Cable Kit, spare part number 646968-001 for use in 6560b models, 64 1188-001 for use in 85 60p models. Before removing the RJ-11 jack cable, follow these steps: 1. Shut down the co mputer.
3. Remove the RJ-11 jack cabl e from the clips and routing channel (2) built into the bottom co ver. 4. Remove the RJ-11 jack cabl e from the bottom cover.
Function board Description Spare part num ber Function board 641187-001 Before removing the function boa rd, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system.
3. Remove the three Phillips PM2.5×5.0 screws (2) th at secure the board to th e computer, and then slide the board away from the si de and lift it out of the computer (3 ) .
USB board Description Spare part num ber USB 2.0 board for use only in 6560b models (includes Mylar) 641184-001 USB 3.0 board for use only in 8560p models (includes Mylar) 641185-001 Before removing the USB board, follow these ste ps: 1. Shut down the co mputer.
2. Lift the board straight up ou t of the computer. Reverse this procedure to insta ll the USB board. System board NOTE: All system board spare part kits include replacement thermal material.
Description Spare part num ber QM67 wi th WW AN ● For use in all countries and regions except for Russia and the People's Republic of China 646964-001 ● For use in Russia and the People'.
● Modem module (see Modem module on pag e 83 ) ● Processor (see Processor on page 90 ) Remove the system bo ard: 1. Position the compute r right-side up, with the front to ward you. 2. Lift the Touchpad co nnector latch (1) and disconnect the Touchpad cable (2) .
6. Disconnect th e display cable from th e system board (2 ) . 7. Remove the four Phillips PM2.5× 5.0 screws that secure the syst em board to the bottom cover.
8. Lift the system board up at an angle (1) , and then lift the system board up and out of the computer (2 ) . 9. Remove the system board from the chassis.
Display assembly and components (whole hinge-up, cable, antennas, hinges, enclosure) NOTE: This section describes removi ng compo nents that require yo u to completely remov e the display panel.
Description Spare part nu mber For use in HP EliteBook 8560p models Included in Display Panel Support Kit, for use in HP ProBook 8560p mod els 641201-001 657829-001 Display Panel Support Kit (includes.
4. For reassembly, note the rou ting path of the wi reless antennas (2) and th e display ca ble (3) . 5. Lift the display assembly straigh t up and remove it. CAUTION: When i nstalling the display a ssembly, be sure that the wi reless antenna cables are routed and a rranged pr operly.
6. To replace the disp lay bezel, remove the two rub ber screw covers (1) and the two Phillips PM2.5×5.0 screws (2) in the bottom corners o f the display beze l. 7. Flex the to p (1) of the bezel, the inside edges of the left an d right sides (2) , and then th e bottom (3) of the bezel until it disengages from the displa y enclosure.
9. To remove the display panel, remove th e eight Phillips PM2.5×4.0 screws (1) that secure the display panel to the brackets. 10. Rotate the top of the pa nel upward (2) . 11. Lift the display panel as far as the display panel cable a llows (3) . 12.
13. If it is necessary to replace the display hinges, remove the eight Phi llips PM2.5×3.0 screws (1) that secure each d isplay hinge to the display panel. 14. Remove the display hin ges (2) . Display hinges are avai lable using spare par t number 647677-00 1 for HP ProBook 6560b models and 64119 3-001 for HP EliteBook 8560p mode ls.
17. Lift the antennas (2) and cables (3) straight up out of the d isplay enclosure. CAUTION: When i nstalling the display a ssembly, be sure that the wi reless antenna cables are routed and a rranged pr operly. Failure to properly route the antennas can result in degrad ation of the computer's WLAN performance.
When replacing the display panel, use th e following imag e to determine the corre ct locations to inse rt the hinges into th e display encl osure. Use the following image as a reference for displa y .
On model 656 0b, 10 pieces of double-sided tape are mounte d on the inside of the bezel. Note tape locations according to the following image . Component replacemen t procedures 119.
5 Computer Setup (BIOS) and System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Ou tput System (BIOS), controls communication betwe en all the inpu t and output devices on the system (such as disk drive s, display, keyboard, mous e, and printer).
To exit Computer Setup menu s, choose one of the following method s: ● To exit Computer Setup menus without saving your chan ges: Click the Exit icon in the lower-left corn er of the screen, and then follow the o n-screen instructions.
Updating the BIOS Updated versions of the BIOS may be availabl e on the HP Web site . Most BIOS update s on the HP Web site are packaged in compressed files cal led SoftPaqs . Some download packa ges contain a file n amed Read me.txt, which contains information regarding installing and troubleshooting the file.
NOTE: If you connect your comp uter to a networ k, con sult the network administrator before installing any software upd ates, especially system BIOS up dates. BIOS installation procedures vary . Follow any instructions that are d isplayed on the scree n after the download is complete.
6 Specifications Computer specifications Metric U.S. Dimensions Length 25.2 cm 9.9 in Width 37.4 cm 14.7 in Height (front to rear) 3.4 to 3.6 cm 1.35 to 1.43 in Weight (equipped with UMA graphics, optica l drive, 1 SODIMM, hard drive, WLAN module, 3 cell battery) 2.
Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 H z, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer opera tes well within this range of temperatures. 39.6-cm (15.6-in), HD display specifications Metric U.
39.6-cm (15.6-in), HD+ display specifications Metric U.S. Dimensions Height 20.9 cm 8.25 in Width 35.9 cm 14.15 in Diagonal 39.6 cm 15.6 in Surface treatment Anti-glare Contrast ratio 300:1 (typical) Refresh rate 60 Hz Brightness 200 nits ( typical) Pixel resolution Pitch 0.
Hard drive specifications 750-GB* 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 115 g 101 g 101 g 101 g Interface typ e SATA SATA SATA SATA.
Blu-ray BD-R/RE + DVDSM DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD -TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD , Video CD), Multisession CD (Photo- CD, CD-EXTRA, Portfolio, CD-R, C D- RW), CD-R, CD-RW, DVD-RO M (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW.
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications Applicable disc Read: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisessi.
Blu-ray Disc ROM with SuperM ulti DVD±R/RW DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I , CD-I Bridge (Photo-CD, Video CD), Multisess.
DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10 , DVD-18, CD-ROM (Mode 1 and 2), CD D igital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD -I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.
Specification information in Device Manager Device Manager allo ws you to view and control the hard ware attached to th e computer, as we ll as provides hardw are specificat ion information. You can also a dd hardware or modify devi ce configurations u sing Device Manager.
7 Backup and recovery Windows 7 ● Backing up your information ● Performing a system recovery To protect you r information, use Windows Backup and Restor e to back up individu al files and folder s.
new software and data files, yo u should continue to b ack up your system on a regular basis to maintain a reasonably current backu p. The system repair discs (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure.
Using the Windows recovery tools To recover informat ion you previo usly backed up: 1. Select Start > All Programs > Maintenance > Backu p and Restore . 2. Follow the on-screen instructions to recover your system settings, your computer (select models only), or your files.
3. If the HP Re covery partit io n is listed, restart the co mputer, and then press esc while the “Press the ESC key for Startup Me nu” message is displayed at the bottom of the screen. 4. Press f11 while the “Press <F11> for recovery” messag e is displayed on th e screen.
Windows Vista To protect your information, use the Backup an d Restore Center to back up individua l files and folders, back up your entire hard drive (selec t models only), or cr eate system restore points. In case of system failure, you can use the backup file s to restore the contents of yo ur computer.
To create a backup using Backup and Restore Center: NOTE: Be sure that the computer is con nected to AC power before you start the backup process. NOTE: The backup process may ta ke over an hou r, depending on file size and the sp eed of the computer.
4. Select Repair your computer . 5. Follow the on-screen instructions. NOTE: For additional information on recovering info rmation using the Wind ows tools, perfo rm a search for these topics in Hel p and Support. Using f11 recovery tools CAUTION: Using f11 complete ly erases hard dr ive conten ts and reformats the hard drive.
NOTE: This process takes several minutes. 1. If possible, bac k up all personal files. 2. Restart the computer, and then in sert the Window s Vista operating system DVD into the optical drive before the Window s operating system loads. 3. When prompted, pre ss any keyboard key.
8 Power cord set requirements The wide range input fe ature of the co mputer permits it to ope rate from any line volt age from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor powe r cord set included wi th t he computer meets the req uirements for use in the country or region where the e quipment is purchased .
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 Fran.
9 Recycling Battery When a battery has reached the end of its use ful life, do n ot dispose of the ba ttery in general household waste. Follo w the local laws a nd regulati ons in your area for computer b attery disposal. Display WARNING! The backlight contains mercury.
Perform the following ste ps to di sassemble the display assembly: 1. Remove all screw covers (1) and screws (2 ) that secure the display bezel to the display assembly. 2. Lift up and out o n the left and ri ght inside edges (1) and the top and b ottom inside edge s (2) of the display beze l until the bezel disengag es from the display assemb ly.
4. Disconnect all disp lay panel cables (1) from the display i nverter and remove the in verter (2) . 5. Remove all screws (1) that secure the display panel a ssembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure.
10. Remove the display pan el frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlig ht cover (2) and swing it outward. 13. Remove the backlight cover. 14.
15. Remove the backlight cables (1) from the clip (2) in the display panel . 16. Position the d isplay panel upside-d own. WARNING ! The backlight contains mercury. Exercise caution when removing and handling t he backlight to avoid damag ing this compon ent and causin g exposure to the mercu ry.
18. Remove the backlight from the backlight frame. 19. Disconnec t the display pa nel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display re ar panel. 21. Release the LCD panel (3) from the d isplay rear panel.
Index Symbols/Numerics 1394 port, identifying 19, 20 A AC adapter, spare part numbers 39, 42 accessory battery connector, identifying 24 ambient light sensor , identifyin g 10 antennas, disconne cting.
display panel product description 1 removal 1 15 spare part number 35, 49 Display Panel Support Kit, spa re part number 36, 50, 112 display release latch 18 display specifi cations 125, 126 DisplayPor.
modem module product description 3 remov al 83 spare part number 29, 42, 83 mute light, id entifying 13 N network jack, identifying 22 num lk key, identify ing 17 num lock light 13 O operating system,.
system repair disc 133 system restore points 133 T thermal material, replacem ent 88, 89 tools required 5 1 top cover, spare p art numbers 27, 49 TouchPad buttons 11, 12 identifying 11 TouchPad on/off.
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