Gebruiksaanwijzing /service van het product VE 5/series 2 van de fabrikant HP (Hewlett-Packard)
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HP Vectra User’s Guide.
Table of Contents WELCOME TO YOUR HP VECTRA PC 54 1 SETTING UP YOUR PC 55 UNPACKING YOUR PC 55 CONNECTING THE DISPLAY, MOUSE, AND KEYBOARD 5 6 CONNECTING TO A NETWORK 57 CONNECTING A PRINTER 5 8 CONNE.
3 HOW TO INSTALL ACCESSORIES INSIDE YOUR PC 88 SUPPORTED HP ACCESSORIES 8 8 REMOVING AND REPLACING THE COVER 89 REPLACING THE COVER AFTER INSTALLING ACCESSORIES 9 2 MOVING THE POWER SUPPLY 9 3 REPLACI.
IF YOU LOSE THE KEY 14 1 5 TECHNICAL INFORMATION 142 SYSTEM SPECIFICATIONS 14 2 AUDIO FEATURES 1 4 3 POWER CONSUMPTION INFORMATION 1 4 4 THE PC’S MEMORY MAP 1 45 IRQS, DMAS, AND I/O ADDRESSES USED B.
7 REGULATORY INFORMATION AND WARRANTY 168 REGULATORY INFORMATION 1 6 8 FCC (FOR USA ONLY) 1 6 8 HP HARDWARE WARRANTY 1 7 0 HP SOFTWARE PRODUCT LICENSE AGREEMENT AND SOFTWARE & PRODUCT LIMITED WARR.
WELCOME TO YOUR HP VECTRA PC Congratulations on the purchase of your new Hewlett-Packard Personal Computer. Your high- performance HP Vectra PC provides: • a PentiumTM Pro processor in a Zero Insert.
1 SETTING UP YOUR PC This chapter leads you through the first time installation of your HP Vectra PC. UNPACKING YOUR PC 1 When you receive your PC, unpack all of the components: • the computer and power cords • the display and its video cable • the keyboard and mouse • the manuals and disk kit.
3 Position the PC so that its rear connectors are easily accessible. 4 Place the display next to the computer. Installation Tools No tools are required to install your PC. However, if you plan to install a disk drive or an accessory board inside your PC, you will need a flat-blade screwdriver.
Mouse Connector Keyboard Connector Display Connector CONNECTING TO A NETWORK The LAN Adapter installed in your PC may have two RJ-45 connectors (one for 100-Mbit/s operation and one for 10-Mbit/s operation) or one RJ-45 connector (supporting both 100-Mbit/s and 10-Mbit/s).
Let your Network Administrator know you are connecting your PC to the network. Refer to the online Network Administrator Guide (provided with the disk kit) for instructions on setting up your PC for a LAN connection. CONNECTING A PRINTER If you have a printer, connect its cable to the back of the computer and tighten the attachment screws.
CONNECTING AUDIO ACCESSORIES Your PC has a Headphones jack and a Microphone jack on the front panel. An audio Stereo In jack, an audio Stereo Out jack, and a MIDI interface connector are located on the rear panel.
NOTE: You don’t need to set a SCSI address for Plug and Play SCSI devices (SCSI devices which support the SCAM protocol). 2 Connect the SCSI accessory to your PC’s external SCSI connector with a shielded SCSI cable. (Note that Ultra SCSI is automatically disabled when an external SCSI accessory is connected.
NOTE The total length of the external SCSI cables should not exceed 3 meters (approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories. CONNECTING THE POWER CORDS 1 If fitted, remove the warning label covering the computer’s power connector on the rear of the computer.
Computer Power Connector Grounded Outlet Display Power Connector 4 Connect the display’s power cord and the computer’s power cord to grounded outlets.
STARTING AND STOPPING YOUR PC Starting Your PC 1 Press the power button on the display. Switch on the display Then switch on the PC 2 Press the power button on the PC. The PC performs a power-on self-test. If an error is detected, a message is displayed.
Correct password Wrong password Restart the PC, then enter your password again 4 When your PC has started: • Adjust the display screen’s brightness and contrast to your needs. If the picture does not fill the screen or is not centered refer to the display’s manual for instructions.
Stopping Your PC 1 To stop your PC, make sure that you have exited all programs then shutdown your operating system (refer to your operating system reference guide for details if you are not sure how to shutdown your operating system). 2 Press the power button to stop your PC.
INSTALLING THE WINDOWS NT WORKSTATION OPERATING SYSTEM The following instructions describe a simple installation of the US English version of the Windows NT Workstation operating system on a Vectra PC with a SCSI hard disk. For complete installation information, consult the manual that came with the operating system.
NOTE If you are installing the US English version of Windows NT with a localized (non-US English) keyboard, you should choose the Custom Setup. The Custom Setup gives the option of selecting a localized keyboard. 5 Insert “Setup Disk #3” when prompted by the installation program.
4 Click Continue to install the HP network driver for Windows NT. To install the driver: a Choose Do Not Detect to manually select an adapter. b Click Continue to choose a network adapter. c In the list box, choose Other and then select Continue . d Insert the duplicate “XU/VT Boot” diskette and specify the location of the drivers with A:LAN .
4 Click Add . 5 Choose Creative Labs Sound Blaster 1.x, Pro, 16 from the list and click OK . 6 Confirm the proposed settings in the following dialog box, then click OK . NOTE The proposed settings will correspond, by default, with the Audio Interface settings in the HP Setup program.
2 Highlight Operating System and select IBM OS/2 . Press the [F3] key to save the setting and exit the Setup program. Installation Procedure Consult the manual that came with your OS/2 Warp installation disks for a detailed explanation of the installation procedure.
6 Click on the Other Adapter button, when the Select Network Adapter dialog box appears. 7 Enter D:LANIBMOS2 , when asked for the file location, and click OK . 8 The HP PCI Integrated 10/100VG Interface will be displayed in the Drivers Found dialog box.
This will start the MGA Display selection program. Choose your display (monitor) from the list. 3 When this selection process has completed, exit from the command prompt, shutdown the operating system, then restart the system. Changing Display Settings 1 In the OS/2 System folder, open the System Setup folder.
7 To install the SCSI drivers after restarting your PC, click on the Start button then: point to Settings , click on Control Panel , double-click on System , and click on the Device Manager tab. 8 Double-click on Other Device then double-click on PCI SCSI Bus Controller .
16 Click on OK to confirm MGA Millennium Power Desk . (The files will be copied from the CD-ROM to the hard disk.) 17 Click Close in the Change Display Type folder. 18 Click Finish on the MGA Change Display Wizard . 19 Click Yes to restart in the MGA Exit Wizard dialog box.
2 USING YOUR PC This chapter gives important ergonomic advice, explains how to set a password, and shows how to use your CD-ROM drive. WORKING IN COMFORT Thank you for choosing Hewlett-Packard equipment. To maximize your comfort and productivity it is important that you set up and use your equipment properly.
What causes RSI? RSI is caused by any demanding activity that exceeds the ability of the body to do work. Common factors that are associated with RSI include too many uninterrupted repetitions of an a.
NOTE The ISO 9241 and ANSI/HFS 100-1988 standards give ample technical recommendations on how to achieve good readability. If the image on your screen is not stable, the display may require repair or adjustment. When possible, use a program that has a simple "machine/user interface".
Your HP keyboard may have a kickstand which can be opened or closed to raise or lower the keyboard angle. If your elbows are at about the same level as the work surface, then you may choose not to use the kickstand. If your elbows are below the work surface, you may wish to raise the back of the keyboard by using the kickstand.
The chair must provide a comfortable sitting position. • You should be able to easily adjust the height. Minimum range should be 40 to 52 cm (15.5 to 20.5 in) as measured from the floor. • It should have a back support that is adjustable in both height and tilt (0 to 30 degrees backwards).
Your arms should be relaxed and loose, elbows close to your sides, with the forearms and hands approximately parallel with the floor. Your wrists should be as straight as possible while using the keyboard, mouse, or trackball. They should not have to be bent upward, downward, or to either side more than 10 degrees.
Incoming light should be shielded or diffused to prevent glare and distracting reflection. In cases where strong sunlight is a problem, curtains, adjustable shades, or display hoods are recommended.
Do not tilt your head forward by more than 15 degrees, and try not to turn your head toward the side. Place your display so that the top of the screen is at or slightly below eye level (but no more than 15 degrees). Make sure frequently used equipment is within easy reaching distance from your body.
Make sure your arms and elbows are relaxed and loose, with your upper arm perpendicular to the floor or slightly forward (no more than 30 degrees) Keep your forearms and hands approximately parallel w.
User Password The User Password provides these security features: • a power-on password prompt to prevent your PC being started in your absence • a keyboard lock timer which you can use to lock your PC after a specified number of minutes of keyboard inactivity • screen blanking to conceal confidential data when the PC is locked.
3 The PC’s Setup program will appear. Date (Year/Month/Day) . . . . . . .1995 / 01 / 01 Time (Hour/Minute/Second) . . . . . 09 : 35 : 53 Windows 95 . . . . . . . . . . . . Not Installed User Preferences User Password . . . . . . . . . . Not Set Keyboard Lock Timer .
Your CD-ROM drive may be different from the drive shown here — the Headphones Socket and Volume Control may not be present. 1. Open/Close Button Opens or closes the CD-ROM drawer. 2. Emergency Eject Used to open the CD-ROM drive mechanically when the power supply is off.
3 Press the Open/Close button to close the drawer. The drawer can also be closed by gently pushing the drawer back into the drive. 4 To remove the CD, press the Open/Close button to open the drawer. Remove the CD. Press the Open/Close button to close the drawer.
3 HOW TO INSTALL ACCESSORIES INSIDE YOUR PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC. SUPPORTED HP ACCESSORIES This chapter describes how to install memory, mass storage devices, and accessory boards in your computer.
Up to six accessory boards can be installed: three 32-bit PCI slots two 16-bit ISA slots one combination ISA or PCI slot WARNING: For your safety, never remove the computer’s cover without first removing the power cord and any connection to a telecommunications network.
Disconnect the power cords 3 If necessary, unlock the cover using the key provided with the computer (the lock is on the back of the computer). 4 Lift the two securing latches at the front of the computer.
Lift the securing latches 5 Slide the cover forward until it is clear of the computer. If you have difficulty removing the cover, try pushing gently against the CD-ROM drive with your thumbs as you pu.
REPLACING THE COVER AFTER INSTALLING ACCESSORIES 1 Check that you have installed all your accessories (and removed a plastic panel from the front of the cover, if you installed a disk drive in a front shelf). 2 Check that all internal cables are safely routed.
Lock the cover (at the back of the computer) Push the latches down to secure the cover 7 I f required, lock the cover using the key. 8 Reconnect all cables and power cables. MOVING THE POWER SUPPLY You can slide the power supply unit out of the computer to improve access to the system board and the cables at the rear of the disk drives.
Unscrew the self-retaining screws 4 Using the small handle at the base of the power supply unit, slide the power supply out of the computer until it stops—the power supply unit remains connected to .
1 Check that all internal cables are safely routed. 2 Slide the power supply back into the computer. 3 Tighten the two self-retaining screws. INSTALLING MEMORY MAIN MEMORY MODULES Your PC is supplied with main memory. If you need more main memory to run your application software, you can install up to a total of 256 MB.
3 Slide each memory module into the slot at 90° to the system board (hold the memory module with the cutouts closest to the processor). Slide the memory module into the slot at 90° Push the module u.
640 x 480 2 MB 800 x 600 2 MB 1024 x 768 2 MB 4 MB 1280 x 1024 2 MB 4 MB 8 MB WARNING: Static electricity can damage electronic components. Turn all equipment OFF. Don’t let your clothes touch the accessory. Handle the accessory as little as possible and with care.
5 Replace the MGA video adapter in the computer. 6 Install any other accessories before replacing the cover (see "Removing and Replacing the Cover" earlier in this chapter). Reconnect all cables and power cords. Completing the Video Memory Installation Procedure 1 Switch on the PC.
Plug and Play is an industry standard for automatically configuring your PC's hardware resources and the accessory boards installed in it. Accessory boards which support the Plug and Play standard can be detected and configured automatically by your PC.
Windows 95 can detect and configure automatically Plug and Play accessories if Plug and Play Device Management is set to Full in the Setup program. Non-Plug and Play ISA Accessory Boards You must run the Add New Hardware wizard to configure non-Plug and Play accessories.
Unscrew and remove the slot cover 6 Hold the board horizontally by its “top” edge. Slide it into the board guide of the chosen slot. Do not bend the board. Slide the accessory board into position 7 Align the board’s connector with the slot’s socket.
Secure the board in position 9 If you install a VESA-standard video accessory board that uses the MGA video adapter, connect the accessory board’s cable to the VESA pass-through connector on the MGA adapter board.
Wavetable interface connector 11 Install any other accessories before replacing the cover (see "Replacing the Cover after Installing Accessories" earlier in this chapter).
two internal shelves for 3.5-inch hard disks two shelves for 3.5-inch disk drives three shelves for 5.25-inch disk drives INSTALLING A HARD DISK DRIVE The computer has an integrated SCSI controller and an integrated Enhanced IDE controller.
You should assign an unused SCSI address to the second SCSI hard disk drive (for example, SCSI address 1). The SCSI address is usually configured with jumpers on the SCSI hard disk drive. Refer to the installation guide supplied with the drive for information on selecting a SCSI address.
Rotate the drive into position 6 Secure the drive using the screw provided. Secure the drive 7 Locate the appropriate data cable for the hard disk drive.
IDE drives should be connected to the Primary IDE Channel cable (this cable is connected to the grey connector on the system board) NOTE The IDE data cables are in a bag supplied separately with your PC SCSI drives can be connected to any free connector on the SCSI cable 8 Connect the power cable and the data cable to the rear of the drive.
2 Remove the computer’s cover (see "Removing and Replacing the Cover" earlier in this chapter). 3 Slide out the power supply to provide better access to the disk drive cables (see "Moving the Power Supply" earlier in this chapter).
Slide the drive tray into the drive shelf 7 Locate the appropriate data cable for the disk drive. IDE drives should be connected to the Primary IDE Channel cable (this cable is connected to the grey c.
Data Cable Power Cable 9 Slide the power supply back into position, and tighten its self-retaining screws (see "Replacing the Power Supply after Installing Accessories" earlier in this chapter). 10 Install any other accessories before replacing the cover and completing the installation.
INSTALLING A DRIVE IN A FRONT-ACCESS SHELF These instructions explain how to install a drive (such as a disk drive, a CD-ROM drive, or a tape drive) in one of the front-access drive shelves. You should also refer to the manual supplied with the drive for any additional installation instructions.
Remove; the drive tray if installing a 5.25-inch drive Slide the drive into position Mounting Rails Secure the drive in position 5 Slide the drive into the shelf.
Data Cable Power Cable 9 Slide the power supply back into position, and tighten its self-retaining screws (see "Replacing the Power Supply after Installing Accessories" earlier in this chapter). 10 Remove the plastic panel from the cover by pulling the panel from the left and unhinging its right-hand side.
3 Press [F3] to save and exit the program. INSTALLING A PROCESSOR Some operating systems support a second processor for increased performance. Contact your authorized reseller for up-to-date information. You may also replace the original processor with a faster processor.
5 Install the VRM module supplied with the processor. 6 Unlock the processor socket and position the processor over it. 7 Insert the new processor into the socket and lock the processor into place. Insert the processor into the socket 8 Place the heatsink on the processor and attach the retaining clips to the processor socket.
Attach the heatsink to the socket 9 Carefully set the PC in the upright position. 10 Slide the power supply back into the computer and tighten the two self-retaining screws.
COMPLETING THE INSTALLATION OF A PROCESSOR 1 Verify that the system board bus speed switches are correctly configured for the processor. Switch 4 Switch 5 Switch 6 Switch 7 Switch 8 Bus Speed Processo.
4 TROUBLESHOOTING YOUR PC AND USING THE SETUP PROGRAM This chapter can help you solve problems that you may encounter when using your PC and describes how to use the HP Setup program. SOLVING PROBLEMS If you have a problem with your PC, search the list below for the problem description which most closely matches it.
• If an accessory board does not work, see "If an Accessory Board Does Not Work" in this chapter. If Your PC Has a Software Problem • If you have forgotten your passwords, see "If You Have Forgotten Your Password" in this chapter.
g Verify that any switches and jumpers on the accessory boards are properly set (refer to the manuals that came with each board). h Check that the switches on the system board are properly set (refer to "System Connectors and Switches" in chapter 5).
4 Switch the computer OFF and then ON to initialize the system ROM. If an Error is detected by the Power-On-Self-Test If an error is detected when the PC starts, the Error Message Utility (EMU) is launched. • Follow the instructions provided by the EMU.
BIOS Error Messages that May Prevent Your PC From Starting: Cannot start from hard disk (A new drive may need to be partitioned and formatted). For more information refer to your manual. To continue without an explana- tion, just press F1. Explanation: There is no operating system installed on your hard disk.
Operating System Messages that May Prevent Your PC From Starting: Non-system disk or disk error What you should do: Remove the diskette, or replace it with the proper operating system diskette, and press any alphanumeric key to continue.
If You Cannot Use Any Video Resolution Higher Than 640 X 480 If you cannot select a video resolution higher than 640 X 480, you should clear the contents of the CMOS memory. To clear the configuration: 1 Switch off the PC and remove the cover (refer to chapter 3 for instructions).
Remove the mouse ball Clean the mouse rollers Clean the mouse ball IF YOUR PRINTER DOES NOT WORK 1 Verify that the power cord is plugged into the power outlet and into the printer. 2 Make sure the printer’s power switch is ON. 3 Check that the printer is on-line.
2 Check you are using a diskette that is the right density. You should use only 1.44 MB High Density diskettes in drive A (High Density diskettes have a HD symbol printed on the diskette). 3 Check that the flexible disk drive has not been disabled in Setup (refer to "Using the HP Setup Program" in this chapter).
IF YOUR PC HAS A SOFTWARE PROBLEM IF YOU HAVE FORGOTTEN YOUR PASSWORD • If you forget the User Password and the System Administrator Password is set and known: 1 Restart the PC. If the keyboard is locked, unplug the power cord and plug it in again. 2 Wait for the message <F2=Setup> .
3 Switch on the PC to erase the memory. 4 Check that error codes 0240 and 0130 are displayed, and wait until the PC has started. 5 Switch off the PC. 6 Set the system board switch 1 (CONFG) on the switch block to OFF to re-enable the configuration. 7 Replace the cover (refer to chapter 3).
The Volume is Too Low The computer has two output jacks, Stereo Out on the rear of the computer and a headphones jack on the front panel, which provide the same output signal. This is a low-distortion output that cannot drive (without amplification) low-impedance devices such as speakers.
• Ensure that the disk in the CD-ROM drive is an audio disk and not a Photo CD or data CD. • If using headphones or external speakers, check that they are properly connected (see chapter 1). • Check that the CD audio cable is correctly installed and is connected to the system board.
<Setup=F2> <Setup=F2> appears for only a few seconds, just after the beeps signalling the end of the self- test. 3 The PC’s Setup program will appear. System BIOS (Version x.xx.xx) Video Adapter (MGA Millenium 2 MB, Video BIOS version xx.
UNDERSTANDING THE SETUP PROGRAM This section of the book only explains the important Setup options that are not described elsewhere in this User’s Guide .
User Preferences User Password . . . . . . . . . . Not Set/Set Keyboard Lock Timer . . . . . . . Disabled/Enabled Screen Blanking . . . . . . . . . Enabled/Disabled Key Autorepeat Speed . . . . . . 2 to 30 per second Delay before Autorepeat . . . . . 0.
If no devices are installed on the second IDE channel, you should highlight Secondary Integrated Channel and select Disabled. This will make more system resources available for other system components. IDE Primary Channel Device 1 . . . . . . . . . . .
Security Features Some of the Security Features options will not be available if you have selected Windows 95 … Installed . Security Features System Administrator Password . . Not Set Start with Keyboard Locked . . . Enabled/Disabled Flexible Disk Drives .
NOTE These options may not be available if Windows 95 is installed on your computer. Configuring Audio Use these options to reserve system resources for the computer’s integrated SoundBlaster™ audio interface. If you do not want to use the audio interface, you should highlight the Audio Interface option and select Disabled.
IRQ 12 is used by the mouse. If you do not use a mouse, IRQ 12 can be used by accessory boards. Viewing the PC Serial Number If your computer supports a Serial Number, it can viewed here. PC Serial Number . . . . . . . . . Not Available/1234567890 USING THE SCSISELECT UTILITY WARNING: The SCSISelect utility is intended for advanced users only.
Configure/View Interface Settings Menu We recommend that these settings are not changed. SCSISelect™ Utility v1.00 Configuration SCSI Channel Interface Definitions Interface SCSI ID . . . . . . . . . . 7 SCSI Parity Checking . . . . . . . . Enabled Additional Options SCSI Device Configuration .
SCSI Device Configuration Menu This menu lets you configure parameters for each SCSI device on the SCSI bus. To configure a specific SCSI device, you need to know which SCSI ID it uses.
SCSISelect™ Utility v1.00 Advanced Configuration Options SCSI Bus Reset at Interface Initialization Enabled Options Listed Below Have NO EFFECT if the BIOS is Disabled Interface BIOS Enabled Support.
• Format Disk This utility can be used to perform a low-level format of a hard disk. Most SCSI disks are preformatted and do not need low-level formatting. • Verify Disk Media This utility scans for media defects on the selected SCSI device. Press the [ESC] key to abort this utility.
5 TECHNICAL INFORMATION This chapter provides technical information about your PC. SYSTEM SPECIFICATIONS Features and Characteristics Feature: Description: Processor (standard) Pentium Pro Cache Memor.
Feature: Description: Accessory slots Three 32-bit PCI slots, one combo ISA/PCI slot, two 16-bit ISA slots Keyboard/Mouse HP keyboard with mini-DIN connector HP mouse with mini-DIN connector Characteristics: Description: Weight (excluding keyboard and display) 15 kilograms (33 pounds).
Audio Features (contd.) Feature: Description: Mixer • Output mixing of all audio sources: digitized sounds, FM music, microphone, line in, CD audio, and PC speaker • Input mixing sources: FM music.
Typical Power Consumption/Availability for ISA Accessory Slots +5 V 1 A limit per slot (limited by system board) +12 V 0.2 A limit per slot (limited by system board) - 5 V 0.2 A total power limit (limited by power supply) -12 V 0.5 A total power limit (limited by power supply) Typical Power Consumption/Availability for PCI Accessory Slots +3.
IRQS, DMAS, AND I/O ADDRESSES USED BY YOUR PC The IRQ, DMA, and I/O address mappings shown here are for a PC with a basic configuration. The resources used by your PC may vary, depending upon which accessory boards are bundled with the PC.
I/O Addresses used by PC 170h - 177h integrated IDE controller (secondary channel) 1F0h - 1F7h integrated IDE controller (primary channel) 220h - 22Fh SoundBlaster audio 278h - 27Fh parallel port 2 2E.
THE PC’S REAR CONNECTORS.
SYSTEM CONNECTORS AND SWITCHES SYSTEM BOARD CONNECTORS Fan Connector SCSI Connector PCI Slots ISA Slots Status Panel Connector Primary IDE Connector Flexible Drive Connector Secondary IDE Connector Mi.
VIDEO ADAPTER SWITCHES Video Adapter Switches The Matrox video adapter has a Flash BIOS. This gives you the possibility of upgrading the video BIOS when updates are made available by Matrox. Switch Use Switch Block to: 1 Flash EEPROM Switch for VGA BIOS: • OFF to prevent Video BIOS upgrades — DEFAULT • ON to allow Video BIOS upgrades.
SYSTEM BOARD SWITCHES System Board Switches Switch Use Switch Block to: 1 - CONFG Retain or clear the configuration stored in EEPROM: • OFF to retain configuration — DEFAULT • ON to clear configuration.
RECYCLING YOUR PC HP has a strong commitment toward the environment. Your HP Personal Computer has been designed to respect the environment as much as possible. HP can also take your old PC back for recycling when it reaches the end of its useful life.
6 HEWLETT PACKARD SUPPORT AND INFORMATION SERVICES INTRODUCTION Hewlett Packard computers are engineered for quality and reliability to give you many years of trouble-free service.
HP SUPPORTPACK HP’s three-year SupportPack is available from your local reseller. It must be purchased within 30 days of purchasing your HP Vectra. The concept of SupportPack is simple. It allows you to extend your one-year on-site hardware warranty to a three-year on-site hardware warranty, offering next day on-site response.
As a preferred Hewlett Packard customer, you are invited to join CompuServe at no initial charge. For the United States and the United Kingdom, call the number shown below and ask for representative 51.
INTERNET—FTP LIBRARY SERVICE Hewlett-Packard provides a library service which offers the latest versions of drivers, BIOS and utilities and other information about HP products. This library service is available if you have FTP access to the Internet, whatever your location.
ORDERING DRIVERS AND BIOS ON DISKETTE{XE "DRIVERS"}{XE "BIOS"} You can order diskettes from HP, with the latest versions of drivers, BIOS and software utilities.
Lifeline Telephone support is available during the second and third years of hardware warranty, via the Lifeline program, which is a fee-based service. The HP telephone support service does NOT provide free telephone support for PCs configured as network servers.
LIFELINE TELEPHONE SUPPORT Lifeline is a fee-based telephone support program for Vectra PCs available after the one-year telephone support provided as part of the hardware warranty has expired. Your call can either be charged to your phone bill at a per minute rate or to your credit card (Visa, Mastercard or American Express) at a flat fee.
SUMMARY The table below summarizes the services and support available from HP or authorized resellers. Service Covers Period Covered Response Time Fee When Available Purchase From Basic Warranty Parts.
HEWLETT-PACKARD MARKETING HEADQUARTERS Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here.
HP WORLD WIDE WEB SERVER Access the HP World Wide Web server for technical information, to download new drivers, utilities, and flash BIOS upgrades. Point your WWW browser at: http://www.hp.com HP ANONYMOUS FTP SERVER Access the HP Anonymous FTP server to download new drivers, utilities, and flash BIOS upgrades.
GLOSSARY 100VG-AnyLAN Refers to the 100 Mbit/s network technology over voice grade cable that is compatible with the proposed IEEE 802.12 standard. This technology guarantees access to any end node th.
DIMM Dual In-line Memory Module. These memory modules provide a 64-bit data path for improved system performance. device driver Software that enables the computer to interface with a specific peripheral, such as a printer or display. DSP Digital Signal Processor.
memory modules Miniature boards containing memory chips. Used for increasing the amount of memory available in the computer. MID files Standard file format used to store MIDI sequence information.
ROM Read-Only Memory. Computer memory used to store parts of the computer’s operating system permanently. ROM chips can contain instructions and data. SCAM SCSI Configured Automatically. A protocol which automatically assigns device IDs to SCSI devices which support SCAM.
VOC files Proprietary digital audio format developed by Creative Labs, Inc. Most digital audio adheres to the Microsoft WAV format. WAV files A Microsoft file format for storing digital audio data.
7 REGULATORY INFORMATION AND WARRANTY REGULATORY INFORMATION DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name and Address: HEWLETT-PACKARD Boulevard Steve Bik.
and uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Notice for Japan Notice for Korea HP HARDWARE WARRANTY IMPORTANT This is your hardware product warranty statement. Read it carefully. Warranty terms may be different in your country. If so, your Authorized HP Dealer or Hewlett-Packard Sales and Service Office can give you details.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state, or province to province. Limitation of Liability and Remedies The remedies provided above are the customer’s sole and exclusive remedies.
Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office).
LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE COMPUTER AND SOFTWARE FOR A FULL REFUND.
Software Product Limited Warranty Ninety-Day Limited Software Warranty HP warrants for a period of NINETY (90) DAYS from the date of the purchase that the software product will execute its programming instructions when all files are properly installed.
Een belangrijk punt na aankoop van elk apparaat HP (Hewlett-Packard) VE 5/series 2 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen HP (Hewlett-Packard) VE 5/series 2 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens HP (Hewlett-Packard) VE 5/series 2 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding HP (Hewlett-Packard) VE 5/series 2 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over HP (Hewlett-Packard) VE 5/series 2 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van HP (Hewlett-Packard) VE 5/series 2 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de HP (Hewlett-Packard) VE 5/series 2 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met HP (Hewlett-Packard) VE 5/series 2 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
