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HP P av ilion dv6 Entertainm ent P C Maintenance and S er v ice Gui de Doc u ment P art Number: 5 77 8 50 -001 September 200 9 This guide is a troubleshooting re ference used for maintaining and se rvicing the computer .
© Copyright 2009 He wlett-Packard De velopment Company , L.P . AMD, AMD Athlon, AMD Sempron, AMD T uri on, and A TI Mobility Radeon are trademarks of Ad vanced Micro De vices, Inc. Bluetooth is a trademark ow ned by its propri etor and used by He wlett-Packard Company under license.
Safety war ning notice Å W ARNI NG: T o reduce the pos sibilit y of heat-r elated injur ies or of o v e rheating the computer , do not place the computer dir ectly on y our lap or obstruct the comp uter air vents . Use the computer only on a har d, flat surface .
Maintenance and Service GuideMaintenance and Service Guide 1 Cont ents 1 Product description 2 External component identification Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Mainte nance and Serv ice Gui deM aintenance and Servi ce Guide Conte nt s Switch cover and keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20 Power button board . . . . .
Conte nt s Maintenance and Service GuideMaintenance and Service Guide 3 8 Backup and Recovery Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Backing up your information .
Maintenance and Service Gui deMaintenance and Ser vi ce Guide 1–1 1 Pr oduc t desc ription Category Description Computers with discrete graphics Computers with UMA graphics Product Name HP P avilion dv6 Entertainment PC Processor s AMD T urion™ II Ultra Dual-Core Mobile processors: M640, 2.
1–2 Maintenance and Servi ce Guide Produc t descriptio n W ebcam Standard V G A camera ✔✔ Fixed (no tilt) ✔✔ Activity LED ✔✔ 640 × 480 by 24 frames per second ✔✔ Memory 2 customer-a.
Pr oduct desc riptio n Maintenance and S er vi ce Guide 1–3 Ethernet Integr ated Realtek 10/100/1000 network in terface card (NIC) ✔ Integrated Realtek 10/100 NIC ✔ Wireless Integrated wireless local area network (WLAN) options b y way of wireless module: ■ Atheros 9285G 802.
1–4 Maintenance and Servi ce Guide Produc t descriptio n UV painted ke yb oard (select models only) ✔✔ T e xtu red (non-painted) keyboard (select models only) ✔✔ T aps enabled as def ault ✔✔ P ower requirements 90-W A C adapter ✔ 65-W A C adapter ✔ 6-cell 2.
Maintenance and S er vi ce Guide 2–1 2 External component identification To p c o m p o n e n t s To u c h Pa d Item Componen t Function 1 T ouchP ad ligh t ■ White: T ouchP a d is enabled. ■ Amber : T ouchPad is disabled. 2 T ouchP ad* Mov es the poi nter and selects or activates items on the screen.
2–2 Maintenance and Servi ce Guide External com ponent identif ication Lights Item Component Description 1 P ower lights (2)* ■ On: The computer is on. ■ Blinking: The co mputer is in the Sleep state . ■ Off: The computer is off or in Hibern ation.
External com ponent identif ication Maintenance and S er vi ce Guide 2–3 Buttons, speak ers, and fingerprint r e ader Item Component Description 1 Speakers (2) Produce sound. 2 Po w e r b u t t o n * ■ When the computer i s off , press the button to tur n on the comp uter .
2–4 Maintenance and Servi ce Guide External com ponent identif ication Keys Item Component Function 1 esc ke y Displa ys system inf or mation when pressed in comb ination with the fn key . 2 fn ke y Ex e cutes frequently used system func tion s when pressed in combinatio n with a function ke y or the esc key .
External com ponent identif ication Maintenance and S er vi ce Guide 2–5 Fr ont components Item Component Desc ription 1 P ower light ■ On: The computer i s on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer i s off or in Hiber natio n.
2–6 Maintenance and Servi ce Guide External com ponent identif ication Rea r c om p on e nt Right-side components Component Function V ent Enables airflo w to cool inter nal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating.
External com ponent identif ication Maintenance and S er vi ce Guide 2–7 Left-side compon ents Item Component Fu nction 1 Exter nal monitor por t Connects an e xter nal VGA monitor or projector . 2 Expansion por t 3 Connects the computer to an optional docking de vice or an option al e xpa nsion product.
2–8 Maintenance and Servi ce Guide External com ponent identif ication Bottom components Item Component Function 1 Hard dr iv e bay Holds the hard dr ive . 2 V ents (8) Enab le ai rflow to cool internal compone nts. ✎ The computer fan starts up automatically to cool internal components and prevent overheating.
External com ponent identif ication Maintenance and S er vi ce Guide 2–9 Displa y compon ents Item Component Description 1 Inter nal display s witch T ur ns off the display and initiates Sleep if the display is clo sed while the pow er is on. 2 Inter nal micropho nes (2) Record sound.
2–10 Maintenance and Servi ce Guide External com ponent identif ication Wir eless antennas (selec t mod els onl y ) On select computer models, at least 2 antennas send and receiv e signals from one or more wireless devices. These antennas are not visible from the outside of the computer .
External com ponent identif ication Maintenance and S er vi ce Guide 2–11 Additional har dw a r e components Item Component Description 1 P ower cord* Connects an AC adapter to an A C outlet. 2 A C ada pter Conv er ts AC power to DC po wer . 3 Batter y* P owers the computer when the computer is not plugged into e xter nal power .
Maintenance and S er vi ce Guide 3–1 3 Illustrated parts catalog Service tag When ordering parts or requesting information, pro vide th e computer serial number an d mo del number description provided on the service tag. Component Description 1 Product name This is the product name af fix ed to the front of the computer .
3–2 Maintenance and Servi ce Guide Illustr ated parts catalog Computer major components.
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–3 Item Description Spare Part Number (1) Display assembl y , 15.6 -in ch WXGA BrightView (includes webcam, 2 microphon es, and 2 wireles.
3–4 Maintenance and Servi ce Guide Illustr ated parts catalog (13) P ower connector cable 533465-001 (14) Processor (includes replacemen t ther mal mater ial) AMD T urion II Ultra Dual-Core Mobile Processor (2-MB L2 cache) ■ M640, 2.60-GHz 576256-001 ■ M620, 2.
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–5 Atheros 9280A GN 802.11a/b/g/n (plus Bluetooth) ■ F or use in Canada, the Cayman Islands, Guam , Puer to Rico , the United State s, and the U .S. Virgin Islands 518437-001 ■ F or use in Canada, the Cayman Islands, Guam , Puer to Rico , the United State s, and the U .
3–6 Maintenance and Servi ce Guide Illustr ated parts catalog Broadcom 4322 A G N 802.11a/b/g/dra ft-n WLAN module (plus Bluetooth) ■ F or use in Antigu a and Barbuda, Barbados , Belize , Canada, the Cayman Islands , Gua m, Puer to Rico , T rinidad and T obago, the U .
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–7 (21) Battery 12-cell, 95-Wh, 8.8-Ah Li-ion 484172-001 6-cell, 55-Wh, 2.55-Ah Li-ion 484171-001 6-cell, 47-Wh, 2.
3–8 Maintenance and Servi ce Guide Illustr ated parts catalog Displa y assembly components Item Description Spare part number (1) Display bezel (includes logo and inter nal displa y s witch actuator magnet) 512364-001 (2) W ebcam/microphone mo dule (includes cable) 571742-001 (3) Display panel, 15.
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–9 P lastic s Kit Item Description Spare part number Plastics Kit 511890-001 (1) ExpressCard slot bezel (2) Hard drive cov er (incl udes .
3–10 Maintenance and Servi ce Guide Illustr ated parts catalog Cable Kit Item Description Spare par t number Cable Kit 533466-001 (1) Finger prin t reader cable (2) A ud io/Infrared module cable (3).
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–11 Mis ce ll aneo us part s Description Spare par t number A C adapters: 90-W AC adapter 463955-001 65-W AC adapter 463958-001 Pow e r c.
3–12 Maintenance and Servi ce Guide Illustr ated parts catalog Sequential part number listing Spare par t number Description 418162-001 HP carr ying case 430958-001 Wirel ess laser mouse 449729-001 .
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–13 504593-004 Broadcom BCM4312 802.11b/g WLAN module plus Bluetooth plus 2 antennas for use in Afghanistan, Albania, Alger ia, A ndorra,.
3–14 Maintenance and Servi ce Guide Illustr ated parts catalog 516498-001 Screw Kit 516499-001 Rubber Feet Kit 517863-001 White mold ed ke yboard for use in the United States 517863-031 White mold e.
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–15 518434-002 Broad com 4322 AGN 802.11a/b/g/draft-n WLAN mo dule (plus Bluetooth) f or use in Afghanista n, Albania, Alger ia, Andorra,.
3–16 Maintenance and Servi ce Guide Illustr ated parts catalog 518437-002 Atheros 9280AGN 802.11a/b/g/n WLAN mo dule for use in Canada, the Cayman Islands, Guam, Puer to Rico, the United States, and the U .
Illustr ated parts catalog Maintenance and S er vi ce Guide 3–17 518966-121 Black painted keyboard f or use in F rench Can ada 518966-171 Black painted keyboard f or use in Saudi Arabia 518966-201 B.
3–18 Maintenance and Servi ce Guide Illustr ated parts catalog 570228-AD1 Black te xtured keyboard f or use in South K orea 570228-BA1 Black te xtured keyboard f or use in Slovenia 570228-DH1 Black .
Maintenance and S er vi ce Guide 4–1 4 Remo val and r eplacement procedur es Preliminary replacemen t requir ements To o l s r e q u i r e d Y ou will need the following tools to comple te the remo .
4–2 Maintenance and Servi ce Guide Remo val and replacement procedures Dri ve handling Ä CAUT I ON: Dri ves are f ragile components that m ust be handled w ith care .
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–3 The follo wing table shows ho w humidity affects the electr ostatic voltage le vels generated b y different acti vities. Ä CAUT I ON: A product can be degr aded by as little as 7 00 V .
4–4 Maintenance and Servi ce Guide Remo val and replacement procedures Equipment guidel ines Grounding equipment must in clude e ither a wrist strap or a foo t strap at a grounded workstation. ■ When seated, wear a wrist strap conn ected to a grounde d system.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–5 Component replacement pr ocedures This chapter provides remov al and replacement procedures. There are as many as 112 screws, in 11 dif ferent sizes, th a t must be removed, replaced, or loosened w hen servicing the computer .
4–6 Maintenance and Servi ce Guide Remo val and replacement procedures Computer feet The computer feet are adhesiv e-backed rubber pads. The f eet are included in the Rubber Feet Kit, spare part number 516499-001 . There are 4 rubber feet that attach to the base enclos ure in the locations illustrated below .
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–7 Battery Before disassembling the computer , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernati on, turn the computer on, and then shut it down through the operating system.
4–8 Maintenance and Servi ce Guide Remo val and replacement procedures W ebcam/mic rophone module ✎ If the webcam/microphone mo dule must be replaced, the di splay assembly does not ha ve to be remov ed. Follo w the procedures in this section to replace the webcam/microphone module.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–9 7. Remov e the webcam/microphone module. Re verse this procedure to insta ll the webcam/microphone module. Opti cal dr iv e ✎ The optical driv e spare part kit includ es an optical driv e bezel and bracket.
4–10 Maintenance and Servi ce Guide Remo val and replacement procedures 4. If it is necessary to replace the opti cal dri ve bracket, follo w thes e steps: a. Position the optical dri ve with the rear to ward you. b . Remo ve the two Phillips PM2.0×3.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–11 Memor y module Before removing the memory module, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernati on, turn the computer on, and then shut it down through the operating system.
4–12 Maintenance and Servi ce Guide Remo val and replacement procedures Re verse this procedure to install a memory module..
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–13 TV tune r module ✎ The TV tuner mo dule spare part kit do es not include a TV tuner module ca ble. The TV tuner module cable is included in the Cable Kit, sp are part number 533 466-001.
4–14 Maintenance and Servi ce Guide Remo val and replacement procedures RT C ba t t er y Before removing the R TC battery , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hib ernation, turn the computer on, and then shut it down through the operating system.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–15 Hard dri ve ✎ The hard dri ve spare part kit includes left and right brac ket rails, a connector cable, Mylar co ver with tab, and 4 rubber isolators. Before removing the hard drive, fol low these steps: 1.
4–16 Maintenance and Servi ce Guide Remo val and replacement procedures 6. Remov e the hard driv e from the hard dri ve bay . 7. If it is necessary to replace the hard driv e bra cket or an y of the hard driv e bracket components, remov e the follo wing: 1 Hard driv e adapter cable 2 Four rubber isolators 3 Four Phillips PM3.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–17 WLAN module Description Spare part number Atheros 9285G 802.11b/g WLAN modules: ■ F or use in Canada, the Cayman Islands, Guam, Puer to Rico , the Un ited States, and the U .
4–18 Maintenance and Servi ce Guide Remo val and replacement procedures Broadcom 4322 A GN 802.11a/b/g/ draft-n WLAN modules: ■ F or use in Antigua and Ba rbuda, Barbados, Belize , Canada , the Cayman Islands , Guam, Puer to Rico, T rinidad and T obago, the U .
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–19 Before removing the WLAN module, foll ow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernati on, turn the computer on, and then shut it down through the operating system.
4–20 Maintenance and Servi ce Guide Remo val and replacement procedures Swi t c h c ove r a n d key b o a r d Before removing the switch co ver and ke yboard, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hib ernation, turn the computer on, and then shut it down through the operating system.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–21 3. T urn the computer display -side up, with the front to ward you, an d open the computer as f ar as possible. 4. Lift the rear edge of the switch co ver until it detaches from t h e computer .
4–2 2 Maintenance and Servi ce Guide Remo val and replacement procedures 9. Release the zero insertion force (ZIF) connector 1 to which the k eyboard cable i s connected and d isconnect the cable 2 from the system board. 10. Remov e the ke yboard. 11.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–2 3 P o wer button boar d Before removing the po wer butt on board, follow th ese steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernati on, turn the computer on, and then shut it down through the operating system.
4–2 4 Maintenance and Servi ce Guide Remo val and replacement procedures Bluetooth module ✎ The Bluetooth mo dule spare part kit does not in clude a Bluetooth module cable. The Bluetooth module cable is av ailable using spare part nu mber 579161-001.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–2 5 Displa y assembly Before removing the displ a y assembly , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernati on, turn the computer on, and then shut it down through the operating system.
4–2 6 Maintenance and Servi ce Guide Remo val and replacement procedures 6. If it is necessary to replace the display bezel or any of the display assembly intern al components, remove the follo wing screw co vers and screws: 1 T wo Mylar scre w covers on the display bezel bottom ed ge.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–2 7 9. If it is necessary to replace the display pane l, remo ve the tw o Phillips PM2.5×5.0 screws 1 from the top corners and the six Ph illips PM2.5×5.0 scre ws 2 from the display hinges.
4–2 8 Maintenance and Servi ce Guide Remo val and replacement procedures 11. If it is necessary to repl ace the display hinges, remov e th e two Phillips PM2.0×3.0 screws 1 that secure each display hinge to the display panel. 12. Remov e the display hinges 2 .
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–2 9 Speak er Before removing the speak er assembly , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernati on, turn the computer on, and then shut it down through the operating system.
4–30 Maintenance and Servi ce Guide Remo val and replacement procedures To p c o v e r Before removing the top co ver , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hib ernation, turn the computer on, and then shut it down through the operating system.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–31 4. T urn the computer right-side u p, with the front to ward you. 5. Disconnect the follo wing cables from the system board: 1 T ouchPad board cable 2 Fingerprint reader board cable ✎ The cable connects to a LIF connector on the system board.
4–3 2 Maintenance and Servi ce Guide Remo val and replacement procedures Re verse this procedure to install the top co ver ..
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4– 33 Modem module ✎ The modem mo dule spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare p a rt number 533 466-001.
4–3 4 Maintenance and Servi ce Guide Remo val and replacement procedures Audio/infr ared board Before removing the audio/inf r ar ed board, follo w these s teps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hib ernation, turn the computer on, and then shut it down through the operating system.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–3 5 USB boar d Before removing the USB bo ard, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernati on, turn the computer on, and then shut it down through the operating system.
4–3 6 Maintenance and Servi ce Guide Remo val and replacement procedures P o wer connector cable ✎ Before removing the po wer connector cable, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hib ernation, turn the computer on, and then shut it down through the operating system.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–3 7 Sys t e m b o a r d ✎ The system board spare kit includes replacement thermal material. Before removing the system board, follo w these steps: 1. Shut do wn the computer .
4–3 8 Maintenance and Servi ce Guide Remo val and replacement procedures Remov e the system board: 1. Disconnect the follo wing cables from the system board: 1 Modem module cable 2 Audio/infrared board cab le ✎ The audio/infrared board cable connects to a LIF con nector on the system board.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–3 9 TV tune r module cable ✎ The TV tuner mo dule cable is a vailable in the Cable Kit, spare part number 533466-001. Before removing the TV tuner mo dule cable , follo w these steps: 1.
4–40 Maintenance and Servi ce Guide Remo val and replacement procedures Modem module cable ✎ The modem mo dule cable is av ailable in the Cable Kit, spare p art number 53346 6-001. The modem module cable includes the RJ-11 jack. Before removin g the modem mo dule cable, follow these steps: 1.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–41 Fa n/heat sink ✎ The fan/heat sink assembly spare kit includes replacement thermal material. ✎ T o properly ventilate the computer , allow at least a 7.6-cm (3-inch) clearance on the right side and rear panel of the computer .
4–4 2 Maintenance and Servi ce Guide Remo val and replacement procedures ✎ The thermal material must be thorough ly cleaned from the surfaces of the fan/ heat sink assembly and th e system board each time the fan/heat sink assembly is remov e d.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–4 3 8. Remov e the fan/heat sink assembly 6 . ✎ Due to the adhesi ve quality of the th ermal material located between the fan/ heat sink assembly and system board components, it may be necessary to mov e the fan/heat sink assembly from side to side to detach the assembly .
4–44 Maintenance and Servi ce Guide Remo val and replacement procedures Process or ✎ All processor spare part kits include replacement thermal material.
Remo val and r eplacement procedur es Maintenance and S er vi ce Guide 4–4 5 Remov e the processor: 1. Use a flat-bladed scre wdrive r to turn the processor locking screw 1 one-half turn counte rclockwise until you hear a click. 2. Lift the processor 2 straight up and rem ov e it.
Maintenance and S er vi ce Guide 5–1 5 Setup Utility Starting th e Setup Utility The Setup Utility is a R OM-based info rmation and customizatio n utility that can be used e ven when your W indo w s® operating system is not w orking. ✎ The fingerprint reader (select models only) cannot be used to access the Setup Utility .
5–2 Maintenance and Servi ce Guide Setup Utility Nav igating and selec ting in th e Setup Utility Because the Setup Utility is not W indow s based, it does not support the T ouc hPad. Na vigation and selection are by keystr oke. ■ T o choose a me nu or a menu item, use the arro w keys.
Setup Utilit y Maintenance and S er vi ce Guide 5–3 Ex iting the Setup Utilit y Y ou can e xit the Setup Utility with or without saving changes. ■ T o exit the Setup Utility and sa ve yo ur changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display .
5–4 Maintenance and Servi ce Guide Setup Utility S ystem Conf iguration menu Diagnostics m enu Select T o do this Language Suppor t Change the Setup Utility language. Button Sound (select models only) Enable/disab le the capacitiv e button tapping sound.
Maintenance and S er vi ce Guide 6–1 6 Specifications Computer specifications Metri c U .S. Dimensio ns Width 37.85 cm 14.9 in Depth 25.8 cm 10.12 in Height (front to back) 3.4 cm 1.34 in We i gh t BrightView (with optical dr ive and hard drive) 3.18 kg 7.
6–2 Maintenance and Servi ce Guide Spe cifica tion s 15 .6 -inc h WX G A display specif ications Hard dr iv e specificat ions Metri c U .S. Dimensio ns Height 21.0 cm 8.27 in Width 35.9 cm 14.1 in Diagonal 39.5 cm 15.6 in Number of colors Up to 262,000 Contrast ratio 500:1 (typical) Brightness 220 nits (typical) Pixel resolution Pitch 0.
Spe cifica tion s Maintenance and S er vi ce Guide 6–3 Blu-ra y ROM D VD ± R/R W SuperMulti DL Driv e spec ification Applicable disc Read: Write: CD-D A, CD+(E)G, CD-MIDI, CDTEXT , CD-ROM, CD-R OM .
6–4 Maintenance and Servi ce Guide Spe cifica tion s D VD±R W and CD-RW SuperMulti Double -La yer Combo Dr iv e specifications Applicabl e disc Read: Wr ite: CD-D A, CD+(E)G, CD-MIDI, CDTEXT , CD-R.
Spe cifica tion s Maintenance and S er vi ce Guide 6–5 S y stem DMA specifications S ystem interr upt spec ifications Hard wa re DMA System function DMA4 Direct memor y access controller Hard wa re .
6–6 Maintenance and Servi ce Guide Spe cifica tion s S ystem I/O addr ess specifications I/O address (he x) System function (shi pping configuration) 000 - 00F Dire ct memor y access controller 000 .
Spe cifica tion s Maintenance and S er vi ce Guide 6–7 S ystem memory map spec ifications CD0-CD8 Motherboard re sources 0D00-FFFF PCI bus 2000-20FF Realtek RTL8168D/8111D F amily PCI-E GBE NIC 2000.
6–8 Maintenance and Servi ce Guide Spe cifica tion s D1004000-D1004FFF Realtek RTL8168D/8111D F amily PCI-E GBE NIC D1100000-D11FFFFF PCI standard PCI-to-PCI b ridge D1200000-D120FFFF Atheros AR 9285 802.
Maintenance and S er vi ce Guide 7–1 7 Sc r ew listing This section provides specif ication a nd reference information for the scre ws used in the computer . All screws except the displ ay screws listed in this section are av ailable in the Screw Kit, spare part number 516498-001.
7–2 Maintenance and Servi ce Guide Scre w li stin g Where used: 3 scre ws that secure the keyboard to the computer Where used: (1) One scre w that secures the WL AN module to the system board (2) On.
Scre w li stin g Maintenance and S er vi ce Guide 7–3 Where used: 2 scre ws that secure the wirele ss antennas to the display co ver Phillips P M2.5×3 . 0 screw Where used: 2 scre ws that secure the modem to the system board Color Quantity Len gth Thread Head diameter Black 2 3.
7–4 Maintenance and Servi ce Guide Scre w li stin g Phillips P M2.5×4. 0 sc r e w Where used: 3 scre ws that secure the switch co ver to the ke yboard Where used: One scre w that secures the power b utton board to the switch cover Color Quantity Len gth Thread Head diameter Black 16 4.
Scre w li stin g Maintenance and S er vi ce Guide 7–5 Where used: One scre w that secures the top cov er to the computer Where used: 4 scre ws that secure the top cover to the computer Where used: 6.
7–6 Maintenance and Servi ce Guide Scre w li stin g Where used: One scre w that secures th e speaker to the computer Phillips P M2.5×6 .0 scre w Where used: 4 scre ws that secure the speaker to the top co ver Color Quantity Len gth Thread Head diameter Silver 4 6.
Scre w li stin g Maintenance and S er vi ce Guide 7–7 Phillips P M2.5×5 .0 scre w Where used: 8 scre ws that secure the display panel brack ets to the display panel enclosure Where used: 2 scre ws that secure the display panel to the display panel encl osure Color Quantity Len gth Thread Head diameter Silver 10 5.
7–8 Maintenance and Servi ce Guide Scre w li stin g Phillips P M2.5×7 . 0 sc re w Where used: (1) One scre w that secures the USB board to the system board (2) One scre w that secures the system bo.
Scre w li stin g Maintenance and S er vi ce Guide 7–9 Where used: 2 scre ws that secure the switch co ver to the ke yboard Where used: 4 scre ws that secure the di splay assembly to the computer Whe.
7–10 Maintenance and Servi ce Guide Scre w li stin g Where used: One scre w that secures the optical driv e to the computer Where used: 9 scre ws that secure the top cover to the base enclosure Wher.
Scre w li stin g Maintenance and S er vi ce Guide 7–11 Phillips P M3. 0×3. 5 sc re w Where used: 4 scre ws that secure the hard driv e bracket to the hard driv e Color Quantity Len gth Thread Head diameter Black 4 3.
Maintenance and S er vi ce Guide 8–1 8 Back up and R eco v ery Recov ery after a system failure is as complete as yo ur most current backup. HP recommends that you create recov ery discs immediately after software setup.
8–2 Maintenance and Servi ce Guide Back up and Reco very ■ Only one set of reco very discs can be created per comput er . ■ Number each disc be fore inserting it into the computer optical dri ve. ■ If necessary , you can exit the program before you ha ve finished creatin g the recovery discs.
Back up and Reco very Maintenance and S er vi ce Guide 8–3 ✎ The backup process may tak e over an hour , depending on the f ile size and the speed of the computer . 1. Select Start > All Programs > Maintenance > Backup and Restore . 2. Follo w the on-screen instructions to set up and create a backup.
8–4 Maintenance and Servi ce Guide Back up and Reco very Pe r f o r m i n g a r e c o v e r y ✎ Y ou can recover only f iles tha t you hav e previously backed up. HP recommends that yo u use Recovery Manager to create an a set of recov ery discs (entire driv e backup) as soon as you set up your co mputer .
Maintenance and S er vi ce Guide 9–1 9 Connec tor pin assignments 13 9 4 Audio-in (mic roph one) Pin Signal 1 P ower 2 Ground 3 TPB- 4T P B + 5T P A - 6T P A + Pin Signal 1 Audio signal in 2 Audio s.
9–2 Maintenance and Servi ce Guide Connect or pin assignments Audio-out (headphone) External monitor Pin Signal 1 Audio out, left channel 2 A udio out, right chan nel 3 Ground Pin Signal 1 Red analo.
Connec tor pin assignments Maintenance and S er vi ce Guide 9–3 HDM I Pin Signal 1 T ransition minimized diff erential signal (TDMS) data 2+ 2 T ransition minimized diff erential signal (TDMS) data .
9–4 Maintenance and Servi ce Guide Connect or pin assignments RJ-11 (modem) RJ- 45 (network) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused Pin Signal 1 T ransmit + 2 T ransmit 3 Receiv.
Connec tor pin assignments Maintenance and S er vi ce Guide 9–5 Univ ersal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground.
Maintenance and S er vi ce Guide 10–1 10 P o wer cor d set requir em ents The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 v olts A C or from 220 to 240 volts A C.
10–2 Maintenance and Servi ce Guide P owe r c o rd se t re qu i re m en t s Requir em ents for specific countries and regions Country/region Accredited agency Accr edited agency Applicable note numb.
Maintenance and S er vi ce Guide 11–1 11 Recycl in g Battery When a battery has reached the end of its useful life, do not dispose of the battery in gen eral household waste. Follo w the local laws and re gulations in yo ur area for computer battery disposal.
11–2 Maintenance and Servi ce Guide Rec ycli n g Perform the follo wing steps to di sa ssemble the display assembly: 1. R em ove a l l sc r ew cove r s 1 and scre ws 2 that secure the display be zel to the display assembly .
Rec ycli n g Maintenance and S er vi ce Guide 11–3 4. Disconnect all display panel cables 1 from the display in verter and remo ve the in verter 2 . 5. Remov e all screws 1 that secure the display panel as sembly to the di splay enclosure. 6. Remov e the display panel assembly 2 from the display enclosure.
11–4 Maintenance and Servi ce Guide Rec ycli n g 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the disp lay panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remov e the screws 1 that secure the backlight cov er to the display panel.
Rec ycli n g Maintenance and S er vi ce Guide 11–5 16. T urn the display pan el upside do wn. 17. Remov e the backlight frame from the display panel. Å W ARNI NG: The bac k light con tains merc ur y . Exerc ise cautio n when r emov ing and handling the backligh t to avo id damaging this component and cau sing exposur e to the mer cury .
11–6 Maintenance and Servi ce Guide Rec ycli n g 19. Disconnect the display panel cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from th e display rear panel. 22.
Maintenance and S er vi ce Guide Inde x–1 Inde x 1394 pin assignmen ts 9–1 A AC adapter 2–11 AC adapter, spare part number 3–11 , 3–12 administrator password 5–3 antenna components 1–3 s.
Index –2 Maintenance and Servi ce Guide Index display assembly removal 4–25 spare part number 3–18 , 4–25 display bezel, spare pa rt number 3–14 display cable, spare part number 3–8 , 3–.
Index Maintenance and S er vi ce Guide Inde x–3 webcam 2–9 wireless 2–2 M Main menu 5–3 memory map specifications 6–7 memory module product description 1–2 removal 4–11 spare part number.
Index –4 Maintenance and Servi ce Guide Index power requirements 1–4 processors 1–1 product name 1–1 security 1–4 serviceability 1–4 TV tuner 1–3 webcam 1–2 wireless 1–3 product name.
Index Maintenance and S er vi ce Guide Inde x–5 using system restore points 8–3 V vents, location 2–6 , 2–8 volume down light 2–2 volume mute button 2–3 volume mute light 2–2 volume up l.
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