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Congratulations on the pur chase of your new Windo ws Mobile® Smartphone! Please Read Before Proc eeding. THIS PHONE IS NOT FULL Y CHARGED WHEN Y OU T AKE IT OUT OF THE BO X. DO NOT REMO VE THE BA T TERY P ACK WHEN THE PHONE IS CHAR GING. Y OUR W ARRANTY IS INV ALIDA TED IF Y OU OPEN OR T AMPER WITH THE PHONE'S OUTER CASING.
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plug. The plug must be plugged into an appropriate outlet which is properly installed and grounded in accor dance with all local codes and ordinances . SAFETY PRECAUTIONS FOR POWER SUPPL Y UNIT • Use the corr ect external power source A product should be operated only from the type of power sour ce indicated on the electrical ratings label.
• T ake extra precautions • Keep the battery or device dry and away from water or an y liquid as it may cause a short circuit. • Keep metal objects away so they don ’t come in contact with the battery or its connectors as it may lead to short circuit during operation.
PREVENTION OF HEARING LOSS CAUTION: P ermanent hearing loss may occur if earphones or headphones are used at high volume for pr olonged periods of time.
Areas with a potentially explosiv e atmosphere are often, but not alway s, clearly marked. These include fueling areas, below deck on boats, fuel or chemical tr ansfer or storage facilities, and ar eas where the air contains chemicals or particles, such as grain, dust, or metal powders .
HEARING AIDS Some digital wireless phones may interfere with some hearing aids. In the even t of such interference, you ma y want to consult your service provider , or call the customer service line to discuss alternatives.
General Pr ecautions • Av oid applying excessiv e pressure to the devic e Do not apply excessive pr essure on the screen and the device to prevent damaging them and remov e the device from your pants ’ pocket before sitting down. It is also recommended that you stor e the device in a protective case .
• A void wet ar eas Never use the product in a wet location. • A void using your de vice after a dramatic change in tempera ture When you mov e your device between envir onments with very dierent temperature and/or humidity ranges , condensation may form on or within the device.
C ontents Chapter 1 Getting Started 21 1.1 Getting to Know Y our Phone and Its Accessories ............................................... 22 LED alerts .............................................................................
Hearing aid compliance ......................................................................................................................53 2.2 Making a Call ...............................................................................
4.3 Adding and Removing Pr ograms .......................................................................... 77 4.4 Using T ask Manager and M anaging Memory ..................................................... 77 Check Memory Status .
6.4 Setting Up Email Accounts ................................................................................... 105 T ypes of Email Accounts ................................................................................................
8.3 Internet Explorer Mobile ....................................................................................... 135 Browsing the Web .......................................................................................................
Chapter 10 Experiencing Multimedia 167 10.1 T aking Photos and V ideos with the Phone Camera ....................................... 168 Install the storage card .....................................................................
11.7 Speed Dial ............................................................................................................. 205 11.8 V oice Command .......................................................................................
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Chapt er 1 Getting Star ted 1.1 Getting to Know Y our Phone and Its Accessories 1.2 Installing the SIM Card , Battery , and Storage C ard 1.3 Charging the Batt er y 1.4 Using the Str ap Holder 1.5 Starting Up 1.6 Home Screen 1.7 Recent P rograms Screen and S tar t Menu 1.
22 Getting Started 1.1 Getting to Know Y our Phone and Its Accessories QWERTY keyboard See “Use the QWERT Y Keyboard” in this chapter for details. T ALK/SEND Press to answ er an incoming call or dial a number . During a call, press and hold to toggle the speakerphone on and off.
Getting Started 23 3.2 Megapixel Camer a See “ T aking Photo and Videos with the Phone Camera ” in chapter 10 for details. CAMERA See Chapter 10 for details Speaker V olume Up Press to incr ease the phone volume. V olume Down Press to decr ease the phone volume.
24 Getting Started LED alerts The buttons below the screen and the LED ring of the NA VIGA TION C ONTROL will light up in the following situations: Controls Light Behavior SEND button Light flashes when there is an incoming call. END button Light stays solid when there is an incoming call .
Getting Started 25 1.2 Installing the SIM Card , Battery , and Storage C ard SIM Card Y our SIM card is giv en to you by your wir eless service provider and contains your basic subscriber information, such as your phone number and your addr ess book .
26 Getting Started T o remov e the SIM c ard 1. With the SIM card and st orage card compartment opened, push the SIM card holder to the direction of “ OPEN.
Getting Started 27 Battery Y our phone comes with a rechargeable Lithium-ion or Lithium-ion polymer battery and is designed to use only manufacturer-specified original batteries and accessories. T o install the battery 1. Slide the back cover down ward to remov e it.
28 Getting Started 1.3 Charging the Batt er y New batteries are shipped partially charged. Before y ou star t using your phone, it is recommended that you install and char ge the battery. Some batteries perform best after several full charge/discharge cycles.
Getting Started 29 3. Attach the loop over the small hook at the bottom of the back side of the phone. 4. Slightly pull the strap , lanyard or string accessory to x it securely in place.
30 Getting Started Auto c onfigure the data c onnection settings The first time you pow er on your phone, you will see a notification message from C onnection Setup . Connection Setup automatically configures your phone ’ s data connections, such as 3G/GPRS, W AP , and MMS, so that you do not need to enter the settings manually for your phone .
Getting Started 31 1.6 Home Screen The Home screen displays sta tus indicators and the HT C Home. The Home screen also gives you quick ac cess to various applications and settings that you fr equently use on your phone. 1 Click to display the Recent P rograms list and the available programs in y our phone.
32 Getting Started HT C Home HTC Home lets y ou quickly access various information, applications, and settings on your phone . Navigate through the it ems on the HTC Home b y pressing NA VIGA TION up or down. When an item is selected, press NA VIGA TION left/right to go through the available options of that particular HTC Home item.
Getting Started 33 Notication Displays your missed calls and v oicemails. Note A different icon is sho wn if there is no picture associated with the contact. Message Read snippets of your unread messages or creat e a new text or media (MMS) message.
34 Getting Started Internet Explorer Quickly access your Internet Explorer Mobile favorites. P ress NA VIGA TION right/lef t to go through your favorites and then pr ess CENTER OK to go to the favorite page . Music Playback your music right on the Home scr een.
Getting Started 35 T asks screen When you slide open the QWERTY keyboard while on the Home screen, a screen is shown letting you quickly start writing an email, SMS or MMS message, and opening Messenger . Note The Tasks scr een only opens when you slide open the keyboard on the Home screen.
36 Getting Started Icon Description Icon Description Very low battery Numeric or symbol (labeled in green color on keyboard) input, locked Battery charging Numeric or symbol input (labeled in green co.
Getting Started 37 1.7 Recent P rograms Screen and Start M enu Y our phone comes with several bundled pr ograms that you can start using immediately . Y ou can also install additional programs from other sources and install them on your phone. By default, the Recent Prog rams screen is shown when y ou click Start .
38 Getting Started 1.8 Progr ams on your phone The following table lists ic ons of the programs that ar e installed on your phone. Icon Program Y ou can Acc essories Adobe Reader LE View PDF files . Bluetooth Explorer Search for other Bluetooth devices that have file sharing enabled and lets you access their Bluetooth shared f older .
Getting Started 39 Icon Program Y ou can Acc essories (continued) Internet Sharing Use your phone as an external modem for your computer . Java Download and install Jav a-based applications, such as games and tools, on your phone .
40 Getting Started Icon Program Y ou can Games Play two games: Bubble Breaker and Solitaire come with your phone. Google Maps (A vailable by Country) View your curren t location, search for places of int erest and addresses, seek directions, and mor e.
Getting Started 41 Icon Program Y ou can MP3 T rimmer T r im MP3 files, and choose to sav e the trimmed music as a new file or set it as a ring tone. See Chapter 10 for details . Office Mobile Excel Mobile V iew Excel worksheets. Pow erPoint Mobile View P owerP oint files.
42 Getting Started 1.9 Quick List The Quick List offers con venient access t o a list of functions, such as locking your phone and keypad, opening Comm Manager , and choosing a different pr ofile. T o acc ess the Quick List 1. Briey press (press and quickly release) the POWER button.
Getting Started 43 XT9 text input mode, lowercase XT9 text input mode, uppercase XT9 text input mode, caps lock Use the k eypad Use the keypad to dial phone numbers or type short text messages. T o change the input mode 1. Press and hold the *T9 key .
44 Getting Started Use XT9 mode T o enter a word in XT9 mode , press the numeric keys that contain the letters y ou want. As you ent er letters, XT9 analyzes your keypr esses and attempts to complete the word. F or example, to enter the w ord “shoe, ” press 7 , 4 , 6 , 3 on the keypad.
Getting Started 45 T o set XT9 settings Press and hold the *T9 key or if the QWERTY keyboard is open, press Fn + SP ACE . and on the menu, choose Settings .
46 Getting Started 3. Change back to Multipress or XT9 input mode by pressing and holding the *T9 key , and then nish entering your text. More text entry tasks In both Multipress and XT9 modes, the first letter of a sentence is by default capitalized.
Getting Started 47 Use the QWERTY K eyboard Slide the front panel of the phone (with the screen) to the right t o reveal the QWERT Y keyboard. Use the QWERTY keyboard to type emails and long messages.
48 Getting Started • T o type a single uppercase letter , press and then press the corresponding key . • T o enter a number or symbol (labeled in gr een color) or to carry out a command like scrolling a page, pr ess and then press the corresponding key .
Getting Started 49 T o check and optimize battery pow er On the Home screen, click Start > All Programs > Settings > P ower > Pow er Management , and adjust the backlight, display , or light sensor settings.
50 Getting Started.
Chapt er 2 Using Phone F eatures 2.1 Using the Phone 2.2 Making a Call 2.3 Receiving a C all 2.4 In-Call Options 2.5 Ending a Call 2.6 Additional Dialing Informa tion 2.
52 Using Phone F eatures 2.1 Using the Phone Y ou can use your phone to make , receive , and keep track of voice calls , and send text messages (SMS, Short M essage Service) and MMS (Multimedia Messaging Service) messages. The Phone screen Fr om the Phone screen, you can open, call , or find a contact, and even save a new number in Contacts.
Using Phone F eatures 53 If you select Vibra te , the sound is muted and the phone will vibrate when y ou receive a call . The Vibr ate icon ( ) ap pear s in the title bar . Selecting None in the Ring tone list mutes the phone. F or more information about sounds, see “Choose how to be notified about events or actions” in Chapter 4.
54 Using Phone F eatures 2.2 Making a Call With your phone , you can make calls from the Phone scr een, from Contacts, Speed Dial, and Call History. Make a call from the Phone screen 1. Press the T ALK/SEND button. 2. Enter the phone number by pressing key s on the keypad and then press T ALK/SEND.
Using Phone F eatures 55 3. Press NA VIGA TION left or right. The letter representing the number changes to m (mobile), w (work), or h (home). 4. Press T ALK/SEND to dial the number . • T o view or edit information associat ed with the selected contact, click Menu > Edit .
56 Using Phone F eatures 2.3 Receiving a C all When you receiv e a phone call, you have the option to answer it or ignor e it. T o answer or ignor e an incoming call • T o answer the call, press the T ALK/SEND button. • T o reject the call, press the END button.
Using Phone F eatures 57 2.4 In-Call Options Y our phone gives y ou various options when you are in a call. In-call Phone screen Press T o NA VIGA TION up T oggle between turning on and off the speakerphone. The icon appears at the top of the screen when in Speakerphone mode.
58 Using Phone F eatures T o enable Call Waiting Call Waiting should be enabled and supported for you to be notified of an inc oming call when you are using the phone . 1. On the Home screen, click Start > All Programs > Settings > Phone > Call Waiting .
Using Phone F eatures 59 2.6 Additional Dialing Informa tion Make an emergency call Enter the appropriate emer gency number for your locale, and press T ALK/SEND . Tip Additional emergency numbers may be included in your SIM card . Contact your service provider for details.
60 Using Phone F eatures 2.7 SIM T ool Kit ( ) A SIM card must be inserted in your phone in order to use this fea ture, which allow s you to access a r ange of information services provided by your service provider . 1. On the Home screen, click Start > All Programs > .
Chapt er 3 S ynchronizing Inf ormation with Y our C omputer 3.1 About Synchr onization 3.2 Using Microsoft Windo ws Mobile® Device C enter 3.3 Installing and Using Microsoft ActiveS ync® 3.4 Synchr onizing with Y our Comput er 3.5 Synchr onizing via Bluetooth 3.
62 Synchronizing Information with Y our Computer 3.1 About Synchr onization Y ou can take information from y our computer wherev er you go by synchronizing them to your phone.
Synchronizing Information with Y our Computer 63 Note Y ou can also synchronize Outlook email, contacts, calendar , and tasks on your phone with the Exchange Server at your work. For mor e information about setting up your phone to synchronize with the Ex change Server, see Chapter 7.
64 Synchronizing Information with Y our Computer 3.3 Installing and Using Microsoft ActiveS ync® Follo w the steps below to install and set up A ctiveSync 4.5 or later on Windows XP or other compatible Windows systems. Note For a list of c ompatible Windows syst ems, please go to http://www.
Synchronizing Information with Y our Computer 65 3.4 Synchr onizing with Y our Comput er Connect your phone to your PC to synchr onize the information between your phone and PC. While your phone is connected, A ctiveSync (or Windows Mobile Device Center on y our PC) synchronizes every time you make a change on either the PC or your phone.
66 Synchronizing Information with Y our Computer Change which information is synchr onized Y ou can change the information types and the amount of information t o synchronize for each type either on your phone or y our computer . Follo w the steps below to change synchronization settings on y our phone.
Synchronizing Information with Y our Computer 67 T roubleshoot sync connection problem In some cases, when the computer connects to the Internet or a local network, it may disconnect the connection with your phone in favor of the Internet or network connection.
68 Synchronizing Information with Y our Computer Notes • T o preserve battery power , tur n off Bluetooth when not in use. • T o connect and synchronize your phone with a computer via Bluetooth, y our computer must have built-in Bluet ooth or installed with a Bluetooth adapter or dongle.
Chapt er 4 Managing your Phone 4.1 P ersonalizing Y our Phone 4.2 Cop ying and M anaging F iles 4.3 Adding and Remo ving Progr ams 4.4 Using T ask Manager and Managing Memor y 4.
70 Managing your Phone 4.1 P ersonalizing Y our Phone Set up the Home screen The Home screen is the starting place for most of the tasks you perform on your phone. Y ou can gain access to all featur es and programs fr om the Home screen. T o customize the Home scr een 1.
Managing your Phone 71 T o set the date and time 1. On the Home screen, scroll to the Home it em and then press CENTER OK. 2. Click Date and Time and then set the Time z one , Date , and T ime .
72 Managing your Phone Note For ring tones , you can use sound files in either the *.wav , *.mid , *.wma , or *.mp3 file format. F or notifications or reminders, you can use *.wav or *.mid files. Tip When you select a sound, the sound plays . T o hear it again, select Menu > Play .
Managing your Phone 73 T o set an alarm Y ou can set 2 differen t alarms on your phone. 1. On the Home screen, scroll to the Home item and then press CENTER OK. 2. Click Alarm 1 or Alarm 2 . 3. Set the Alarm settings you want and then click Done . An Alarm icon appears on the Home item of the HT C Home.
74 Managing your Phone • In Multipress time out , set the length of time between keypresses when entering text in Multipress mode. • In Confirmation time out , set the dela y before an unconfirmed action times out. • In In-call aler t volume , set the volume f or incoming call or receiving new message alerts while you are in a call.
Managing your Phone 75 T o nd the operating sy stem version number On the Home screen, click Start > All Programs > Settings > About . T o nd the phone specication On the Home screen, click Start > All Programs > Settings > Devic e Information .
76 Managing your Phone T o manage les on your phone using F ile Explorer File Explor er provides many easy -to-use features for file and f older management. T o start File Explorer File Explor er lets you brow se and manage the contents of your phone .
Managing your Phone 77 4.3 Adding and Remo ving Progr ams Before you pur chase additional programs f or your phone, make sur e that they are compatible with the Windows Mobile® 6.1 Standard operating syst em. T o add programs 1. Download the program to y our PC (or inser t the disc that contains the program into y our PC ).
78 Managing your Phone Use T ask Manager T ask Manager allows you to view or stop the pr ograms currently running on your phone. T o stop a running progr am in T ask Manager 1. On the Home screen, click Start > All Programs > A ccessories > T ask Manager .
Managing your Phone 79 T o disable the SIM PIN 1. On the Home screen, click Start > All Programs > Settings > Security > Disable SIM PIN . 2. Enter your PIN, and click Done . T o change the SIM PIN Be sure to make a note of your PIN. When the SIM PIN is enabled, you must pro vide this PIN to unlock the phone.
80 Managing your Phone 3. Select the Password type , then enter and conrm y our password. 4. Click Done . Note Once you configure the phone lock settings , you can enable the phone lock from the Quick List directly without configuring the settings again.
Managing your Phone 81 4.7 Resetting Y our Phone Resetting your phone will remov e all the data from its memory and restore the phone back to the factory default settings.
82 Managing your Phone.
Chapt er 5 Organizing Phone Informa tion 5.1 Con tacts 5.2 SIM Manager 5.3 Calendar 5.4 T asks 5.5 Quick Notes 5.6 V oice Notes 5.7 V oice Rec order.
84 Organizing Phone Information 5.1 Con tacts Contacts is your address book and inf ormation storage for the people and businesses you communicate with. If you use Outlook on your PC, you can synchroniz e contacts between your phone and PC. Creat e a contact on your phone T o creat e a new contact on your phone 1.
Organizing Phone Information 85 Edit and call a contact T o view and edit a con tact information 1. On the Home screen Home tab , click Contacts . 2. Select the contact whose information you want to view or edit and click Menu > Edit . 3. When nished making changes, click Done .
86 Organizing Phone Information • If you have en tered information under C ompany for your Outlook contacts on your phone, you can quickly locate the con tacts that work for a specific company . In the contact list, click Menu > V iew By > Company .
Organizing Phone Information 87 T o send contact information via MMS 1. On the Home screen Home tab , click Contacts . 2. Select a contact, then click Menu > Send as vCard .
88 Organizing Phone Information T o save each number under a diff erent contact name on the SIM/USIM card, SIM Manager appends an indicator at the end of each name. Y ou can edit this indicator first before y ou start copying contacts to your SIM/USIM card.
Organizing Phone Information 89 5.3 Calendar Use Calendar to schedule appointments , including meetings and other events. If you use Outlook on your PC, you can synchr onize appointments between your phone and PC. Creat e a personal appointment T o set Calendar options 1.
90 Organizing Phone Information Highlighted areas represent time segments that have scheduled appointments. Click to change the view . Click an item to view the details of the appointment. Agenda View An appointment with the icon indicates that the scheduled appointment has a conflict with one or more existing appointments.
Organizing Phone Information 91 Notes • Y ou can only specify if an attendee is required or optional if your phone is connected to a Microsoft Exchange 2007 server . O therwise, all attendees are designated as requir ed. F or more information, see Chapter 7.
92 Organizing Phone Information Notes • Y ou can synchronize information on your phone with your PC t o keep your task list up to date in both locations. • If you create a new task with a reminder on y our PC and then synchronize tasks with your phone, the reminder will pla y at the time that was set on your PC.
Organizing Phone Information 93 5.6 V oice Notes Use Voice Notes to cr eate short voice recordings . V oice notes are included in the All Notes list and are named consecutiv ely (Recording1, Recording2, and so on). T o creat e a voice note 1. On the Home screen, click Start > All Programs > A ccessories > V oice Notes .
94 Organizing Phone Information 5.7 V oice Rec order V oice Recorder lets you r ecord a voice clip and quickly send it via MMS. T o recor d a voice clip 1. On the Home screen, click Start > All Programs > A ccessories > V oice Recorder . 2. Hold the phone’ s microphone near your mouth.
Chapt er 6 Ex changing Messages 6.1 Messaging 6.2 T ext Message 6.3 MMS Messages 6.4 Setting Up Email Acc ounts 6.5 Email.
96 Exchanging Messages 6.1 Messaging Messaging is where all of your email, t ext message, and MMS accounts are locat ed. When you receiv e a new message, you can open that particular message from the Home screen. Simply scroll to the r ow where the new message is and click it.
Exchanging Messages 97 T o change message acc ount settings • On the Messaging screen, select the message account whose settings y ou want to change and click Menu > Settings . • On a message account’ s message list, click Menu > T ools > Options .
98 Exchanging Messages Cop y and paste text Copy wor ds or lines of text in your messages or emails and then paste them on the current or new message. T o copy t ext from a message or email that is being written 1. In the message that is being written, position the cursor where you want to start copying from.
Exchanging Messages 99 Manage text messages T ext messages that are sent to and receiv ed from a contact (or number) are grouped as a single thread in y our inbox. Threaded SMS lets you see exchanged messages (similar to a chat program) with a c ontact on the screen.
100 Exchanging Messages T o copy a message in the thr ead to the SIM card 1. In the SMS / MMS inbox, click the message to open it. 2. Use the NA VIGA TION Up or Down control to select a message in the thread that you want to c opy to the SIM card. Note Y ou cannot copy a sent message from the thread t o the SIM card.
Exchanging Messages 101 T o reply to a te x t message with an MMS message Y ou can reply to a text message in a thread or t o a SIM text message using an MMS message.
102 Exchanging Messages T o congure MMS settings 1. Click Start > All Programs > Settings > MMS Setting to open the Pref erences screen. 2. Select or clear the provided check boxes according to y our needs. 3. On the Pref erences screen, click Menu > MMSC Settings to access Multimedia Messaging Service Center (MMSC) settings.
Exchanging Messages 103 Creat e and send MMS messages Y ou can compose MMS messages in a combination of various slides , where each slide can consist of a photo , audio or video clip, and/or te xt. Notes • MMS is a charged service. In order to use MMS successfully , this has to be provisioned on your mobile acc ount.
104 Exchanging Messages 6. Click Insert Audio to insert an audio clip. Select an audio clip on the Selec t Audio screen. T o record a new audio clip , click Menu > Capture Audio . 7. Click Send to send the message. Tip After inserting an MMS message element, press NA VIGA TION r ight to add a new slide.
Exchanging Messages 105 T o block a phone number from sending you MMS messages If you do not want to receiv e MMS messages from a par ticular sender , you can add the sender’ s phone number to the MMS Black list. 1. When you receiv e a new MMS message, open and view the message.
106 Exchanging Messages Set up your phone to synchroniz e Outlook email with the computer If you have installed the synchroniza tion software on your PC and created a partnership with your phone, then your phone is ready to send and r eceive Outlook email.
Exchanging Messages 107 Note Email Setup searches your phone for pr eloaded email configuration settings. If the phone cannot find the server settings for the specified email account, your phone needs to connect to the Internet and try to download the settings.
108 Exchanging Messages T o customize do wnload and format settings Before you click F inish when setting up your Internet email account, you can click Review all download settings to choose do wnload options, message format, and other settings. Click Adv anced Settings for further options.
Exchanging Messages 109 Set up a custom domain email When you are using an email domain name that is host ed by a differen t email provider (for e xample, your email address ma y be Benjamin@startup.
110 Exchanging Messages 6.5 Email After setting up email accounts on your phone , you can star t sending and receiving email messages. Creat e and reply to emails T o compose and send an email 1. Click Start > All Programs > Messaging then select an email account.
Exchanging Messages 111 T o lter the Inbo x message list Filt er the email messages in your Inbox to only display the emails that contain the sender or email subject you are searching for . Enter the sender name or email subject you want to look for using the keypad or keyboar d.
112 Exchanging Messages T o download an attachmen t In an open message with an attachment to download, click the attachment . If there is more than one attachment, click the other attachments t o download them. Y ou can directly open the file in the associated program after y ou download them by clicking the attachment again.
Exchanging Messages 113 T o automatically synchroniz e an Outlook email account 1. Connect your phone to your comput er through USB or Bluetooth. Other wise, connect through Wi-Fi or a data c onnection if you are synchronizing Outlook email with the Exchange Server .
114 Exchanging Messages.
Chapt er 7 W ork ing with C ompany Emails and Meeting Appointments 7.1 Synchr onizing with Y our Compan y Email Ser ver 7.2 W orking with Compan y Emails 7.
116 W orking with Company Emails and Meeting Appointments 7.1 Synchr onizing with Y our Compan y Email Ser ver Synchronize y our phone with your company’ s Microsoft Exchange Server to keep you connected with your emails, c ontacts, calendar , and other information.
W orking with Company Emails and Meeting Appointments 11 7 Note If you synchronized emails with your PC bef ore, open ActiveS ync on your phone and click Menu > Add Server Source to set up an Exchange Server connection.
118 W orking with Company Emails and Meeting Appointments added on the Exchange Server . T o make Direc t Push w ork, you need to have a Wi-Fi or data connection on your phone. Y ou need to perform a full synchronization between your phone and the Exchange Server first before Direct Push can be enabled.
W orking with Company Emails and Meeting Appointments 11 9 Scheduled synchronization If you do not want to use Direct Push, y ou can set a regular schedule for synchronizing Outlook email and information. 1. In ActiveSync on your phone, click Menu > Schedule .
120 W orking with Company Emails and Meeting Appointments Search for emails on the Ex change S erver Y ou can access messages that ar e not available on your phone by sear ching your Microsoft Exchange Server mailbox. The search results will be do wnloaded and displayed in a Search Results folder .
W orking with Company Emails and Meeting Appointments 12 1 • Set Flag . Mark the message with a red flag to indicate that it needs follow up . • Complete F lag . M ark the message with a check mark to indicate that the issue or request in the email is already completed .
122 W orking with Company Emails and Meeting Appointments 7.3 Managing Meeting Requests When you schedule and send meeting requests fr om your phone, you can in vite attendees to your meeting and check their status t o know their availability . When you receiv e a meeting request, you can reply by accepting or declining the request.
W orking with Company Emails and Meeting Appointments 12 3 5. If you accepted the meeting request, it will aut omatically be added as an appointment in Calendar on your phone .
124 W orking with Company Emails and Meeting Appointments In Contacts In a new email • In a new meeting request using Calendar , scroll to Attendees and click No attendees > Add Requir ed Attendee or A dd O ptional Att endee and then click Compan y Directory at the top of the list.
W orking with Company Emails and Meeting Appointments 12 5 Notes • Y ou can save a contact from the Compan y Directory to your phone by selecting the contact and then clicking Menu > Save to Contacts .
126 W orking with Company Emails and Meeting Appointments T o verify the digital signa ture on a signed message you rec eive 1. Open the Outlook email message that has been digitally signed. 2. At the top of the message, click V iew signature status .
W orking with Company Emails and Meeting Appointments 12 7 4. Select Encr ypt messages to protect your emails fr om being viewed exc ept by the intended recipients . S elect Sign messages so that recipients are certain that emails are sent by you and hav e not been altered.
128 W orking with Company Emails and Meeting Appointments.
Chapt er 8 Getting Connected 8.1 Comm Manager 8.2 Connecting to the Internet 8.3 Internet Explorer Mobile 8.4 Internet Sharing (U sing Y our Phone as a M odem) 8.
130 Getting Connected 8.1 Comm Manager Comm Manager acts like a central switch that lets you enable or disable phone features as w ell as manage your data connections easily . T o open Comm Manager: Click Start > All Programs > Ac cessories > Comm Manager .
Getting Connected 131 8.2 Connecting to the Internet W ays of C onnec ting to the Internet Y our phone’ s network ing capabilities allow you to ac cess the Internet or your corporate network at work thr ough wireless and conv entional connections.
132 Getting Connected 3 . In Selec t network , choose the WLAN network to connect to. 4. In Network type , select Internet and click Connect . Notes • When you select an open (unsecured) network, you will be automatically connected to the network after clicking Connect .
Getting Connected 133 GPRS/3G Y ou can use GPRS/3G to connect to the Internet or to send and receiv e MMS on your phone. When you use GPRS/3G, you will be billed per KB (Kilobyte) when sending or receiving information. If GPRS/3G settings are not preset on your phone , obtain the Acc ess point name from your wireless service provider .
134 Getting Connected 2. In Description , enter a name for the connection. 3. In Connects to , select The Internet . 4. Enter the appropriate inf ormation in the remaining elds. 5. Click Done . T o set up a dial-up connection to your c orporate netw ork 1.
Getting Connected 135 Add a URL ex ception Some URLs for Web pages on your compan y intranet may use periods, f or example: intranet.companyname .com. T o view these pages in I nternet Explorer Mobile, y ou must create a URL ex ception. 1. On the Home screen, click Start > All Programs > Settings > C onnections > Menu > Advanced .
136 Getting Connected Click Menu > Add to F avorites t o save the current Web page in your F avorites folder . Click F avorites t o access your F avorites folder . Click Menu > T ools to let you send the link via email, view the page’ s properties, or set Internet Explorer Mobile preferences .
Getting Connected 137 Cop y web page te x t Copy text from a w eb page and then paste it on a text message or email. T o copy t ext on a web page 1. On the web page, click Menu > C opy/Past e > Select T ext . 2. Use the NA VIGA TION CONTROL to position the cursor where y ou want to star t copying and then click Select .
138 Getting Connected Set up the phone as a modem T o set up the phone as a USB modem 1. On your phone, click Start > All Pr ograms > Ac cessories > Internet Sharing . 2. In the PC Connection list, select USB . 3. In the Network Connection list, select the name of connection that your phone uses to connect to the Internet.
Getting Connected 139 2. O . Bluetooth is turned o. In this mode, y ou can neither send nor receive information using Bluetooth. 3. Visible . Bluet ooth is turned on, and all other Bluetooth-enabled devices within range can detect your phone. Note By default, Bluetooth is turned off.
140 Getting Connected Bluetooth partnerships A Bluetooth partnership is a relationship that you create between y our phone and another Bluetooth-enabled device in order to exchange inf or mation in a secure manner . T o creat e a Bluetooth partnership 1.
Getting Connected 141 6. The name of the paired device is then display ed. Y ou may edit and enter a new name for that device , then click Next . 7. Select the check boxes of services that you want to use from the pair ed device. 8. Click Done . Y ou can now exchange information with the other device .
142 Getting Connected 2. Click Start > All Programs > Ac cessories > Comm Manager > Settings > Bluetooth . 3. Click Bluetooth > Add new devic e . 4. Select the name of the Bluetooth headset, then click Next . The phone will automatically pair with the Bluetooth headset.
Getting Connected 143 a. On your computer , open Bluetooth Devices from the Con trol P anel then click the Options tab. b . F or Windo ws Vista, select Allow Bluetooth devices to find this computer ; or For Windows XP , selec t T urn discovery on and Allow Bluetooth de vices to connect to this computer .
144 Getting Connected Tip The default folder on your computer where beamed items are st ored may be Windo ws XP : C:Documents and Settingsyour_usernameMy Documents Windo ws Vista : C:usersyour_usernameMy Documents.
Getting Connected 145 5. Navigate to the f older where you want t o paste the les on your device , then click Menu > Edit > Paste . Use the phone as a Bluetooth modem Y ou can connect your phone to a notebook or desktop c omputer through Bluetooth and use the phone as a modem for the computer .
146 Getting Connected • For Window s V ista a. Click Star t > Con trol Panel > Netw ork and Sharing Cen ter . b . Click Manage network c onnections and then under Personal Area Network , double-click Bluetooth Network Connection . c. In the Bluetooth P ersonal Area Network Devices dialog box, select your phone, then click Connect .
Getting Connected 147 T o print a calendar appointment 1. Click Start > All Programs > Calendar and then select the appointment whose details you want to print. 2. Follo w steps 2 through 5 in the “ T o print contact information” procedure .
148 Getting Connected Set up W indows Liv e The first time you use Windows Live , sign in by using your Windows Live ID , which is your Windows Live Mail or Hotmail address, and passw ord. T o set up Windows Liv e for the rst time 1. Click Start > All Programs > Window s Live .
Getting Connected 149 1 Windows Liv e Search bar . 2 Press NA VIGA TION left or right to switch among Live Mail, Messenger , and Sync status. Click to open/ activate the selected W indows Live component. 3 Click to access Windows Live Messenger settings.
150 Getting Connected 8.7 W indows Liv e M essenger Live Messenger lets you send and r eceive instant messages online. With this mobile version of Windows Live Messenger , you enjoy many of the same c.
Getting Connected 151 Add Windo ws Liv e contacts Y ou can add new Windows Live contacts in Live Messenger or in Contacts. T o add a Windows Liv e contact in Live Messenger 1. Click Menu > Add new con tact . 2. Enter the email address of the contact then click OK .
152 Getting Connected Send instant messages Y ou can send instant messages with emoticons, and ev en talk by sending a voice clip. While chatting, you can send and r eceive files directly on a message window .
Getting Connected 153 T o send an instant message with emoticon 1. Select a contact and star t a conversation. 2. Enter your text message in the text entry area of the message screen. 3. T o add an emoticon, click Menu > Add emoticon then select an icon fr om the list of emoticons.
154 Getting Connected 8.8 RSS Hub RSS Hub is an RSS reader that keeps you up-to-date with the latest news from the Internet. It monitors Internet news channels and downloads the most current news updates and podcasts so you are instan tly informed of breaking news and events.
Getting Connected 155 V iew and organize headlines Click a channel in the channel list to display the headlines for that channel . Click a headline to open the news summary screen Headline or news sum.
156 Getting Connected New or unread headlines display in bold and are marked with a blue newspaper icon. Headlines that have been r ead are marked with a gray new spaper icon. V iew the new s summary Click a headline in the headline list to display the news summary .
Getting Connected 157 8.9 Sy stem Center Mobile De vice Manager System Cen ter Mobile Device Manager is a server-side solution that provides a more secure and efficient management of Windows Mobile-powered phones.
158 Getting Connected.
Chapt er 9 Naviga ting on the Road 9.1 Google™ Maps (A vailable by C ountry) 9.2 Guidelines and Prepar ation for U sing GPS 9.3 Downloading Satellite Da ta via Q uickGPS.
160 Navigating on the Road 9.1 Google™ Maps (A vailable by C ountry) Google™ Maps lets you track your current location, view r eal-time traffic situations, and receive detailed dir ections to your destination. It also provides a search tool where you can locate plac es of interest or an address on a v ec tor or a satellite map .
Navigating on the Road 161 Search for a place of in terest Y ou can search and locate a plac e of interest using Google Maps. Google Maps also shows the contact information and giv es directions on how to get to the place of interest from y our cur rent location.
162 Navigating on the Road • Click Directions to here or Directions from here to get dir ections on how to get to the place of int erest from your curr ent location or vice versa. • Click Send as text message to send the contact information via SMS.
Navigating on the Road 163 1 Do not place where it will block the driver’ s vision. 2 Do not place where air bags could deploy . 3 Do not place anywhere in the vehicle without securing the phone in the holder . • Please use the GPS system cautiously .
164 Navigating on the Road 9.3 Downloading Satellite Da ta via Q uickGPS Before you start using your phone for GPS na vigation, open the QuickGPS program first to download ephemeris data (current sat ellite position and timing information) onto your phone .
Navigating on the Road 165 Download options T o configure download times , click Menu > Options and choose from the available options: • Remind me when data expires . Enables your phone to display a r eminder message when the validity of the ephemeris data has expired.
166 Navigating on the Road.
Chapt er 10 Experiencing Multimedia 10.1 T aking Photos and Videos with the Phone Camer a 10.2 Camer a Album 10.3 Pictures & Videos 10.4 W indows Media Play er Mobile 10.
168 Experiencing Multimedia 10.1 T aking Photos and Videos with the Phone Camer a T aking photos and shooting video clips are easy with your phone’ s built-in 3.2 megapixel camera. T o open Camera Do any of the following: • Pr ess the CAMERA button on the right side of the phone.
Experiencing Multimedia 169 Capture modes T o change the capture mode On the Camera screen, pr ess NA VIGA TION right or left (landscape orientation) to change the capture mode. The Camera prog ram lets you capture pictures and video clips by using v arious built-in modes.
170 Experiencing Multimedia Camera mode ic ons and indicators The camera icons and indicators disappear after a f ew seconds if there is no user interaction. Press the NA VIGA TION CONTROL 's direction keys, the Keypad's key s, or the left/right SOFT KEY s to display the icon indicat ors again.
Experiencing Multimedia 171 The Camer a [Picture Theme] screen 7 7 Displays the current and total number of photos that can be taken using the selected template. Use zooming Before capturing a still image or a video clip , you can first zoom in to make the object in focus move closer , and you can zoom out to make the object move farther away .
172 Experiencing Multimedia The Review scr een After capturing a photo or video, y ou will be presented with options that y ou can do with the captured media file. Contact Picture mode only Press (Landscape orientation) T o NA VIGA TION up V iew the image in Camera Album or play back the video in Windows Media Play er .
Experiencing Multimedia 173 Cust omize Camera A dvanced settings On the Camera screen, click (left SOFT KEY ) on the Camera screen to open the Camera Advanc ed settings where you can activate self-timer , change the ambience, customize captur e settings, and more.
174 Experiencing Multimedia Option Allows y ou to Metering Mode Select a metering mode to allow the camera to measure the amoun t of light in the center and around the image and calculat e the best-fit exposure value befor e capturing.
Experiencing Multimedia 175 Option Allows y ou to Record with Audio ( Video and MMS Video modes only) Select On to record audio while capturing video clips. This is selected On by default. If you select Off and then capture a video clip, it will have no audio .
176 Experiencing Multimedia 10.2 Camer a Album View your images and videos that y ou captured using the Camera program in Camera Album. Camera Album off ers a host of features that let you rotat e images, view your images as a slide show , use images as contact pictures, and more.
Experiencing Multimedia 177 T o view an image in full screen On the main Camera Album screen, use the NA VIGA TION C ONTROL to select the image you want to view and then pr ess CENTER OK. While viewing the image , click Zoom In to zoom in on the image.
178 Experiencing Multimedia T o play back video les On the main Camera Album screen, click the thumbnail of the video file y ou want to play back. Windows Media Pla yer then plays back the file . 10.3 Pictures & Videos The Pictures & Videos program allow s you to view and manage media files on your phone.
Experiencing Multimedia 179 This icon indicates that the file is a GIF animation file. Click V iew to play back the file. This icon indicates that the file is a video file.
180 Experiencing Multimedia 10.4 W indows Media Play er Mobile Y ou can use Microsoft® W indows Media® Player Mobile for Smartphone to play digital audio and video files that are stored on y our phone or on a network, such as on a W eb site. T o open Windows Media Pla yer Mobile, click Start > All Programs > Multimedia > W indows Media .
Experiencing Multimedia 181 T o Press Change rating * F ast-for ward a file NA VIGA TION right (hold) Rewind a file NA VIGA TION lef t (hold) About the screens and menus Windows Media Pla yer Mobile has three primary screens: Playback screen The default screen that displays the playback controls and the video window .
182 Experiencing Multimedia About licenses and prot ected files Some media files have associated licenses tha t protect them from being unlawfully distributed or shared. If you want to copy a pr otected file from your PC to y our phone, use the Windows Media Player on your PC t o synchronize the file to your phone .
Experiencing Multimedia 183 Note Y ou can also sync your storage card if y ou have one installed on your phone. T o sync, right-click Storage Card . The files begin synchronizing to y our phone. The ne xt time you connect your phone to your PC while Windows Media Player is running , synchronization will star t automatically .
184 Experiencing Multimedia Play media T o play media on y our phone Use the library to find and play songs, videos, and playlists tha t are stored on y our phone or storage card.
Experiencing Multimedia 185 10.5 Streaming Media The Streaming Media progr am allows you to str eam live broadcasts or on-demand media content from the Web . Y ou do not have to wait until the entir e media content is complet ely downloaded before wa tching the video or hearing the sound.
186 Experiencing Multimedia 2. Click Menu > Address Bar . In the address bar , enter the URL address of the W eb page that contains the http link to the desired *.3gp , *.mp4 , or *.sdp le. 3. On the W eb page, select the RTSP link and press CENTER OK.
Experiencing Multimedia 187 T o congure str eaming video connection settings Click Menu > Options to configure the follo wing settings: • Playback . Specify the media buer (in terms of dur ation) to allot for storing video and audio data while streaming media.
188 Experiencing Multimedia 1 2 3 4 This contr ol Does this 1 On Click the check box to enable or disable the equalizer . 2 Frequency band Click then use the NA VIGA TION CONTROL to adjust the frequency . 3 Menu • Click Menu > Cancel to exit Audio Booster without applying the modified settings.
Experiencing Multimedia 189 Note Y ou can only delete custom equalizer presets. E qualizer presets that are pr e-installed cannot be deleted. 10.7 MP3 T rimmer Use MP3 Trimmer to trim MP3 files. Y ou can choose to sav e it as a new file or set it as a ring tone.
190 Experiencing Multimedia 4. Navigate to Pla y and then press CENTER OK to play back the trimmed song . 5. Click Menu and select to whether set the le as the default ring tone, save the le to the ring tone folder , or save it using another le name .
Experiencing Multimedia 191 To install MIDlets from a PC You can install the MIDlets/MIDlet suites on your phone from a PC using the USB sync cable, or Bluetooth. MIDlets copied to your phone using Bluetooth or email attachments are automatically saved in the My Documents folder.
192 Experiencing Multimedia Manage MIDlets/MIDlet suite You can organize the MIDlets/MIDlet suites into folders. You can also uninstall, move or rename MIDlets/MIDlet suites. T o uninstall a MIDlet Before you uninstall a MIDlet/MIDlet suit e, make sure that it is not running .
Experiencing Multimedia 193 To move a MIDlet or folder to another location 1. On the Java Apps screen, select the MIDlet/MIDlet suite using the NAVIGATION CONTROL. 2. Click Menu > Actions > Move . 3. Click the location where you want to move the MIDlet or folder to then click OK .
194 Experiencing Multimedia.
Chapt er 11 Using Other Applications 11.1 Microsoft® O ffice Mobile 11.2 Microsoft® O ffice W ord Mobile 11.3 Microsoft® O ffice Ex cel® Mobile 11.4 Microsoft® O ffice P owerP oint® Mobile 11.5 Microsoft® O ffice OneNote® Mobile 11.6 Adobe® Reader® LE 11.
196 Using Other Applications 11.1 Microsoft® O ffice Mobile Microsoft® Office Mobile consists of three applications that let you view and edit Microsoft documents. These three applications are: • Microsoft® Office W ord Mobile lets you view and edit Microsoft W ord documents and text files.
Using Other Applications 197 Note Y ou can only open one document at a time. Y ou must close the opened document first before you can open another documen t.
198 Using Other Applications Tips • Click Menu > F ormat to change the font format. Y ou can use Bold , I talic , Underline , and Highlight . • I f you are using a f ormatting style and you want to revert to no formatting style, click Menu > Format and select the formatting style you ar e using from the menu.
Using Other Applications 199 V iew worksheets T o open a file 1. In Excel Mobile, click Menu and choose the location (e.g . M y Device) where the *.xls file is saved. 2. Locate the file y ou want to open and click Select . Note Y ou can only open one worksheet at a time.
200 Using Other Applications T o edit the cell te xt 1. Select the cell whose text you want to edit and then press CENTER OK or click Menu > Edit > Cell T ext . 2. T ype in the tex t and click Done . T o delete the cell c ontent Select the cell whose content you want to delet e and click Menu > Edit > Clear Cell .
Using Other Applications 201 T o insert a row or column Select the cell where you want to insert a row or column and then click Menu > Insert > Row or Column . If you insert a row , the row will be inserted above the selected cell; if you insert a column, the column will be inserted at the left of the selected cell.
202 Using Other Applications 11.4 Microsoft® O ffice P owerP oint® Mobile Microsoft® Office PowerP oint® Mobile gives viewing capabilities for your Po werPoin t presentations. T o open P owerP oint Mobile Click Start > All Programs > Office Mobile > P owerP oint Mobile .
Using Other Applications 203 T o show links in a slide On your phone, y ou can show and activate hyperlinks in slides that you cr eated on Microsoft PowerP oint. 1. Press the right SOFT KEY to sho w Menu . 2. Click Menu > Show Links . 3. Press CENTER OK t o activate the hyperlink.
204 Using Other Applications • T o take a picture and add it into the note , click Menu > T ake Picture . • T o add a picture from file into the not e, click Menu > Insert Picture . • T o create a bullet ed or numbered list, click Menu > List > Numbered or Bulleted .
Using Other Applications 205 While reading a PDF file, click Menu or T ools to open a list of options that lets you zoom in, directly go to a bookmark, find text in the file, and more.
206 Using Other Applications T o make a call or launch a progr am using Speed Dial If you have assigned a speed dial (f or example, the second location) t o a contact or a program in Speed Dial, y ou can simply press and hold the 2 key on the phone keypad to dial the contact’ s number or open the program.
Using Other Applications 207 T o show the con tact card of a contact This will only show contacts that are sa ved on the phone. 1. Hold the phone a few inches awa y from your mouth. 2. Press and hold T ALK/SEND to activate Voice Command . 3. In a clear voice, say “Show [Contact Name]” or “Lookup [Contact Name].
208 Using Other Applications T o get help in using Voice C ommand 1. Hold the phone a few inches awa y from your mouth. 2. Press and hold T ALK/SEND to activate Voice Command .
Appendix A.1 Regulatory Notices A.2 Specifications.
210 Appendix A.1 Regulatory Notices Regulatory Agency Identifications For r egulator y identification purposes, your pr oduct is assigned a model number of ROSE130 . T o ensure continued reliable and saf e operation of your device, use only the accessories listed below with your R OSE130 .
Appendix 211 • Connect the equipment into an outlet on a cir cuit dierent fr om that to which the receiver is c onnected. • Consult the dealer or an experienced r adio or television technician for help .
212 Appendix The exposure standard f or wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The standard incorporates a substantial margin of safety to g ive additional protection for the public and to account for an y variations in usage.
Appendix 213 government-adopted r equirement for saf e exposure. The tests are performed in positions and locations (for example , at the ear and worn on the body) as required by the FCC f or each model. (Body worn measurements ma y differ among phone models, depending upon available acc essories and FCC requir ements).
214 Appendix Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the even t of such interference, you ma y want to consult your service provider , or call the customer service line to discuss alternatives.
Appendix 215 the phone with your hearing device is the best way to ev aluate it for your personal needs. M-Ratings: Phones rated M3 or M4 meet FCC r equirements and are likely to generate less interference to hearing devic es than phones that are not labeled.
216 Appendix procedure ar e described in the American National Standards Institute (ANSI) C63.19 standard. For inf ormation about hearing aids and digital wireless phones FCC Hearing Aid Compa tibility and V olume Control: http://www.f cc.gov/cgb/dro/hearing .
Appendix 217 RoHS Complianc e This product is in compliance with Directive 2002/95/EC of the Eur opean Parliament and of the C ouncil of 27 January 2003, on the restriction of the use of certain hazardous substances in electrical and elec tronic equipment (RoHS) and its amendments.
218 Appendix Connectivity Bluetooth® 2.0 with Enhanced Data Rate and A2DP for ster eo wireless headsets Wi-F i®: IEEE 802.11 b/g HTC ExtUSB™ (11-pin mini-USB 2.
Inde x.
A Accessibility settings - conrmation time out 74 - in-call aler t volume 74 - multipress time out 74 - system font siz e 73 ActiveSync 64 - overview 39 - synchronize 65, 117 Add and remov e progra.
Confirmation time out 74 Connecting to Wi-Fi Network 131 Connection Setup 30, 38 Connect phone to Internet - Dial-up 133 - Wi-F i 131 Connect phone to private network 134 Contacts 39, 84 - Beam contac.
F Fet ch Mail 119 File Explor er 38, 76 Filt er e -mail 111 Find c ontacts online 123 Flag your messages 120 Fon t size (display) 73 Forward message 112 G Games 40 Getting Started 38 Google Maps 40, 1.
M Make call - from Call History 54 - from Contacts 54 - from Speed Dial 55 Managed Programs 157 Managing Meeting Requests 122 Memory 77 Messaging 40, 96 Messenger 40 Microsoft ActiveSync 64 Microsoft .
- Calendar 39, 89 - Call History 39 - Camera 40 - Camera Album 40 - Clear Storage 38 - Clock & Alarm 38 - Comm Manager 38 - Connection Setup 38 - Contacts 39, 84 - File Explor er 76 - Games 40 - G.
- headline list 155 - news channels 154 - summary view 156 S SAPSettings 59 Search for e-mails on the Exchange Server 120 Secure/Multipurpose Internet Mail Extension (S/MIME) 125 Securing W i-Fi Conne.
U USB to PC 67 Using Y our Phone as a Modem 137 V V erify digital signature 126 Video (capture mode) 169 Video Recorder 40 View and reply t o MMS messages 104 Viewing media files 178 View your appoint.
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In een situatie waarin je al een beziter van HTC S743 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de HTC S743 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met HTC S743 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.