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Intel NetStructure ® Host Media Pr ocessing Release 2.0 f or Windo ws Soft war e Inst alla tion G uid e December 2005 05-2478-00 1.
HMP Rel ease 2.0 for Wind ows Software Ins tallation Guide – De cember 2005 INFORMA TION IN THIS DOCUMENT IS PRO VIDED IN CONNECTION WITH I NTEL® PRODUCTS. NO LICENSE, EXPRESS OR IMPLIED , BY EST OPPEL OR OT HERWISE, T O ANY INTELLECTU AL PROPER TY RIGHTS IS GRANTED BY THIS DOCUMENT .
HMP Releas e 2.0 for Window s Software Install ation Guide – De cember 2005 3 Contents Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About This Publication .
4 HMP Rel ease 2.0 for Wind ows Software Ins tallation Guide – De cember 2005 Contents Figures 1 TCP/IP Filte ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2 HMP Softwa re Navigation S creen .
HMP Releas e 2.0 for Window s Software Install ation Guide – De cember 2005 5 Contents Ta b l e s 1 Instal lation Scen arios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2 Licen se Types .
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 6 Re vision Histor y This re vision history summ arizes the chan ges made in each published v ersion of this docu ment.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 7 About This Pub lication The following topics provide information about this software install ation guide: • Purpos e .
8 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 About This Publication • Chapter 3, “Uninstal ling the Software” describ es how to uninstall the sof tware.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 9 1 1 . Installation Over vie w This chapter provides the following information about installing Intel NetStr ucture ® Host Media Processing (HMP) Software Release 2.0 for W indows.
10 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installation Overv iew 1.2 Major Installation Steps Following are the major installation steps: 1.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 11 Installat ion Over view the license will be associated with one of the boards. This is discu ssed in the HMP Administration Guide. Note: Y ou cannot use old li censes f rom a previous HMP release.
12 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installation Overv iew.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 13 2 2 . Installing the Software This chapter giv es d etailed procedures for install ing Intel NetStructure ® Host Media Processing (HMP) Softw are Release 2.0 for Win dows: • Prerequisites for Softw are Installation.
14 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software • It is recommended that you back up the driv e o n which you intend to install the software. • If you ha ve a previous version of HMP Release 2.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 15 Installing the So ftware 2.1.2 Installing and Co nfiguring Windows SNMP Serv ice If you i ntend to use the SNMP agent softw are (for a desc ription, see Section 2.
16 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software 7. Choo se th e Tr a p s tab. 8. Ent er Community Name : public . Not e: In the interest of enhan ced security , ad ministrators may want to choos e a less commonly u sed community st ring.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 17 Installing the So ftware 6. The TCP/IP Filtering wind o w appears (see Figure 1).
18 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software compile and e xecute applications y ou must also select the Dev elopment Pack age (SDK) option. Not e: In most c ases, if you selec t the Cor e Ru ntime Packag e, you should also select the License P ackage.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 19 Installing the So ftware for such applications as voicemail, auto-attendant, unified messaging, interactive v oice response (IVR), speech recognition, and f ax.
20 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software 2.2 Order of Pr ocedures The order of p rocedures for installing HMP Release 2.0 is as follows: 1. M ake sure all relev ant prerequisites descr ibed in Section 2.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 21 Installing the So ftware 2. Insert the HMP Release 2.0 CD-R OM in your system or do wnload the softwar e from the website ( http://www.i ntel.com/design/n etwork/products/ telecom/soft ware/index.
22 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software Not e: The IntelHMP path sequen ce will be appended to the destination folder you select. 6. The Select F eatures screen ap pears. When you click on an item in the list, a brief description o f it appears on the right side of the screen.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 23 Installing the So ftware Note: The Setup Status screen will indicate that all f iles are being install ed. This is not actually the case. Files that ha ve changed wi ll be updated b as ed on version/timestamp .
24 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software “Uninstallin g a Pre vious R elease” , on pag e 14) and then use the p rocedure in Section 2.3, “Performing a Full I nstall of the Software” , on page 20.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 25 Installing the So ftware 7. The Update Co mplete windo w displa ys after all the f iles are copied onto your hard dri ve. Th is windo w will indicate whether a reboot is required .
26 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software release since installs can v ary , so you must create your o wn response f ile. The procedures in this section describe ho w to create and use a re sp onse f ile that is specific to your particular needs.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 27 Installing the So ftware that silently instal ls the HMP Software (described in th e nex t section). Ho w ev er , in this case you must not change the name o f the response f ile.
28 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software • the InstallShield log f ile you created (named s etup.log by default) in the pre vious step using the /f2 option • the installatio n log f i le located in %T EMP%DlgcInstall.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 29 Installing the So ftware • Using the /s s witch will cause the script to run witho ut any screen output. W i thout the /s switch, the script wi ll still not pr ompt the user for any information but will display installation progress grap hically .
30 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software 2.5.5 Defining the Destination Directory The DIR keyw or d lets you specify a destination directory for the installatio n other than the default of C:Program Fi lesIntelHMP .
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 31 Installing the So ftware confirm that you ha ve properly installed the HMP Software. No input is required fro m you until you are prompted to quit the demo by entering q .
32 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software Notes: 1. It is recomme nded that you b ack up the dri ve on whic h the softwar e is installed b efore you proceed. 2. A log file captures what happens during this process.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 33 Installing the So ftware (If you choose to reboot lat er you must manually reboot the sy stem before the instal l will be complete.) If you inserted a CD to add features, remov e it from the dri ve.
34 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Installing the Software Figure 5. Modify Option on InstallShield Wizar d Screen Select Modi fy and click Next . Not e: A procedure for using the Rep air option is gi ven in S ection 4.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 35 3 3 . Uninstalling the Software This chapter describ es ho w to uninstall Intel NetStructu re ® Host Media Processi ng (HMP) Softwa re Release 2.0 for W indow s. Notes: 1.
36 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 Uninstall ing the Software 5. Th e Maintenance Complete window appears. This window will indicate whether a reboot is required. I f a reboot is r equired, you must c hoose whether y ou want to reboot no w or later .
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 37 4 4 . T r oubleshooting This chapt er provide s the follo wing troubles hooting infor mation: • General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . .
38 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 T roubleshooting Conditions Preventing Installation The following error mess ages describe conditions you must change to allo w installation to proceed. The error message is in bold type and an e xplanation follo ws it.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 39 T roubleshooting APIC Timer The error mes sage is in bold type and an e xplanation follo ws it. The local APIC timer is incomp atible with this release. The setup program will now disable the In tel NetS tru ctu re HMP AP IC dr iver .
40 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 T roubleshooting Open Application D etected If you do n ot close DCM before you p erform a maintenance action (change or repai r what is installed or uninstall the softw are), you will get an error message that tells you an application is open (Figur e 8).
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 41 T roubleshooting Howe ver , the cleanup utility does remove the DlgcInsta l l.log f ile (for more inform ation about the cleanup utility , refer to Section 4.8, “Uninstall Cleanu p Utility” , on page 44).
42 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 T roubleshooting 2. S elect System . The Syst em Properties windo w opens. 3. O n the System Pro p erties window , select the Ha rdware tab . 4. O n the Hardware tab, click the Dri ver Signing button.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 43 T roubleshooting this case, all you have to d o is set the “Found Ne w Hardware W izard” to search for and load the dri vers automatically , and click Nex t and then Finish .
44 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 T roubleshooting 3. A n InstallShi el d W izard screen appears (Figure 11). Figure 11. Repair Option on InstallShield Wizar d Screen Select Repair and click Next . Not e: A procedure for using the Mod i fy o ption is gi ven in Section 2.
HMP Releas e 2.0 for Window s Software Install ation Guide — D ecember 2005 45 T roubleshooting This cleanup utility is n eeded because the uninstall does not delete files or registry ke ys created after the install has comp leted. These remaining files result in the HMP directo ry structure not being deleted by the uninstal l.
46 HMP Relea se 2.0 for Windows So ftware Installatio n Guide — Decem ber 2005 T roubleshooting.
HMP Releas e 2.0 for Window s Software Install ation Guide — Dec ember 2005 47 Inde x A addi ng or remo ving ins talled feat ures 31 adminis trative p rivileges 10 , 38 B Board I D 11 C Circuit Con .
48 HMP Releas e 2.0 for Window s Software Install ation Guide — December 2005 SNMP ser vice config uring 15 installing 15 T TCP ports 1 6 Telecom Su pport Resour ces 37 third party software 22 tria .
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