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DLA-G150CLU DLA-G150CLE DLA-G150CLU OPERATING INSTRUCTIONS Mar. 2002 No. 51931 [ DLA-G150CLU / DLA-G150CLE ] DVI VIDEO COMP Y/C RM-M160 REMOTE CONTROL UNIT QUICK ALIGN.
DLA-G150CLU DLA-G150CLE 1-2 No.51931 3 ENGLISH FRANÇAIS – This product should be operated only with the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your product dealer or local power company.
DLA-G150CLU DLA-G150CLE 1-3 No.51931 5 ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Accessories The following accessories are included with this projector.
DLA-G150CLU DLA-G150CLE 1-4 No.51931 7 Controls and Features ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Left-hand Side / Rear Side p Connector panel For details, refer to “Connector Panel” on page 11. q Rear adjustable foot (for leveling the projector) It is set at the shortest position when sh ipped from the factory.
DLA-G150CLU DLA-G150CLE 1-5 No.51931 9 Controls and Features ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Control Panel on the Projector 1 STAND BY Indicator ON : When in stand-by mode. Blinking :When in cool-down mode. Memo About the cool-down mode: This projector has a function to cool down the heated lamp for a fixed period of time (approx.
DLA-G150CLU DLA-G150CLE 1-6 No.51931 11 Controls and Features ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Connector Panel 1 PC (computer) 1 input terminal (D-sub 3-row 15 pin) This is an input terminal dedicated to compu ter signals (RGB video signals and sync signals).
DLA-G150CLU DLA-G150CLE 1-7 No.51931 13 Controls and Features ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL r DIGITAL ZOOM T/W buttons A part of image can be magnified up to four times on the screen. Each time the T or W button is pre ssed, the image is enlarged or the enlarged image is reduced by a certa in degree.
DLA-G150CLU DLA-G150CLE 1-8 No.51931 15 ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Installing the Projector Precautions for Installation CA UTIONS 1. Before installation, do not connect the projector’s power cord. 2. Do not install the projector in the following places: • W here there is water, humidity or dust.
DLA-G150CLU DLA-G150CLE 1-9 No.51931 17 Installing the Projector ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Installing the Projector against the Screen The projector should be placed so that the center line of the lens is at a right angle to the screen as shown in the follo wing figures.
DLA-G150CLU DLA-G150CLE 1-10 No.51931 18 Installing the Projector Projection Distance and Screen Size • The range of projection distances that can be focused depends on the lens unit (optional) to be used. When the aspect ratio of the screen is 4:3, the range is as follows a nd you need to install the projector withi n this range.
DLA-G150CLU DLA-G150CLE 1-11 No.51931 21 Installing the Projector ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Setting the Position Selecting Screw for Ceiling Mounting When using the projector in an up.
DLA-G150CLU DLA-G150CLE 1-12 No.51931 23 Connecting to V arious Devices ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL ■ Allowable input signals * A signal that can be inpu t by DVI (V-sync 85Hz is not supported.) Notes • The resolution for the input signals is listed in the above table.
DLA-G150CLU DLA-G150CLE 1-13 No.51931 25 Connecting to V arious Devices ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Connecting to Hi-Vision Devices/DVD Players Before connecting, be sure to turn off both the projector and Hi-Vision devices/DVD players.
DLA-G150CLU DLA-G150CLE 1-14 No.51931 27 Connecting to V arious Devices ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Connecting to Devices which Control the Projector Before connection, be sure to turn off both the projector and devices to be connected.
DLA-G150CLU DLA-G150CLE 1-15 No.51931 29 Connecting to V arious Devices ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Connecting to DVI Before connection, be sure to turn off both the projector and computer devices. • Re ad thoroughly the manual that comes with each device.
DLA-G150CLU DLA-G150CLE 1-16 No.51931 31 ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Basic Operations ■ Lamp control settings After turning the power on, first perform the lamp control settings on the setting menu referring to “Setting and Adjusting Oth er Functions (OPTIONS)” on page 54.
DLA-G150CLU DLA-G150CLE 1-17 No.51931 33 Basic Operations ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL ■ Projector’s buttons ■ Remote control unit ■ Language display The display languages of the menus, direct bu ttons (DIGITAL ZOOM, KEYSTONE, etc) and messages is set to “ENGLISH” when the projector is bought.
DLA-G150CLU DLA-G150CLE 1-18 No.51931 35 Basic Operations ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL ■ Projector’s buttons ■ Remote control unit Turning off Image (HIDE) Video image can be temporarily turned off. Press the HIDE button once: Video image instantly turn off.
DLA-G150CLU DLA-G150CLE 1-19 No.51931 37 Basic Operations ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL ■ Remote control unit FREEZE message FREEZE inhibit message DIGIT AL ZOOM inhibit message Displaying a Still Picture (FREEZE) While projecting an image, a still picture is obtained at any time by using the FR EEZE button on the remote con trol.
DLA-G150CLU DLA-G150CLE 1-20 No.51931 39 Menu Operations ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL ■ Menu Transition Diagram in Video Menu Mode Set up 1 Position Gamma Aspect ratio Page 2 ENTER ENTER Cinema 4:3 Down Up 16:9 Lamp control Normal LPC LOC Keystone 123 12,12 Ye s Color temp.
DLA-G150CLU DLA-G150CLE 1-21 No.51931 41 Menu Operations ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL ■ Menu Transition Diagram in PC Menu Mode Menu Image adj. Set up Color temp. Options Language Information T racking Phase Position Resize Clamp Menu Image adj.
DLA-G150CLU DLA-G150CLE 1-22 No.51931 43 Menu Operations ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Basic Menu Operation When the MENU button is pressed, the projector enters Video or PC menu mode by responding to the input signal being received.
DLA-G150CLU DLA-G150CLE 1-23 No.51931 45 Menu Operations ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Changing the Color System (Video Menu Mode Only) This function is available only in Video menu mode. The menu is only displayed when there is a signal for the AV IN (Y/C, VIDEO and COMP) terminal.
DLA-G150CLU DLA-G150CLE 1-24 No.51931 47 Menu Operations ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Adjusting Tracking/Phase Normally, tracking and phase adjustments are automatically carrie d out when a video signal is input to the pro jector for the first time, or when the QUICK ALIGN.
DLA-G150CLU DLA-G150CLE 1-25 No.51931 49 Menu Operations ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Adjusting Picture Quality In the “Image adj.” submenu, adjust brightness, contrast, sharpness, etc. to obtain the desired picture quality. Note that the adjustment items differ in Video menu mode and PC menu mode .
DLA-G150CLU DLA-G150CLE 1-26 No.51931 51 Menu Operations ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Adjusting the Video Screen/Menu Position The position of the video screen and the menu on the video screen can be adjusted. You can fine ly adjust the video screen position.
DLA-G150CLU DLA-G150CLE 1-27 No.51931 53 Menu Operations ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Changing the Image Size - Resize Function (PC Menu Mode Only) The picture image projected can be selectable with the Resize function which is available only in PC menu mode.
DLA-G150CLU DLA-G150CLE 1-28 No.51931 55 Menu Operations ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL * Factory set value 5 Press the EXIT button to return to the previous menu or press the MENU button to exit the menu mode.
DLA-G150CLU DLA-G150CLE 1-29 No.51931 57 ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Replacing the Fuse A fuse is used to protect the power source of the projector. If the fuse is blown, replace it. When the power switch is turned on but no power is supplied to the projector, check the fuse.
DLA-G150CLU DLA-G150CLE 1-30 No.51931 59 Replacing the Light-Source Lamp ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL ■ Projecting after the lamp has been used for more than 1000 hours (LIGHT OUTPUT C.
DLA-G150CLU DLA-G150CLE 1-31 No.51931 61 Replacing the Light-Source Lamp ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL 3 Insert the new light-source lamp fully inside and fasten the screws.
DLA-G150CLU DLA-G150CLE 1-32 No.51931 63 ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Cleaning and Replacing the Filter Cover Clean the filter regularly. If the filter is heavily stained and does not clean, or if it is damaged, replace the filter with a new filter.
DLA-G150CLU DLA-G150CLE 1-33 No.51931 65 T roubleshoo ting ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL * This device uses a computer. External noise may cause it to malfunction. If this happens, turn the powe r off, remove the electric plug from the wall outlet.
DLA-G150CLU DLA-G150CLE 1-34 No.51931 67 ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Warning Messages The following shows the warning messages that can be displayed on the screen. When a warning message is displayed, take the corrective action describe d here.
DLA-G150CLU DLA-G150CLE 1-35 No.51931 69 Warning Messages ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Memo The message display language corresponds to the menu display language setting. This is set to “English (English) ” when the projector is bought.
DLA-G150CLU DLA-G150CLE 1-36 No.51931 70 Specifications ■ Optical mechanism system ■ Electrical system ■ Input terminals ■ Output terminal • Projection method D-ILA ® (Direct Drive Image Light Amplifier) me thod (Reflective-type active-matrix method) • D-ILA ® device 0.
DLA-G150CLU DLA-G150CLE 1-37 No.51931 71 Specifications ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL ■ General * Design and specifications are subject to change without notice. * D-ILA devices are manufactured with a very high-precision technology, allowin g 99.
DLA-G150CLU DLA-G150CLE 1-38 No.51931 73 Specifications ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL Pin assignment (Specifications for terminals) ■ Y/C terminal ■ RS-232C terminal ■ PC1 terminal/.
DLA-G150CLU DLA-G150CLE 1-39 No.51931 75 RS-232C external control ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL 2-3 Parameters used for the data format The following three kinds of parameters are prepared for the co ntrol command and response data.
DLA-G150CLU DLA-G150CLE 1-40 No.51931 77 Appendix ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL For lens unit GL-M2920ZG (2 to 3:1): For lens unit GL-M2930SZG (2.
DLA-G150CLU DLA-G150CLE 1-41 No.51931 QUICK ALIGN. PC1 PC2 Y/C VIDEO HIDE PRESET ENTER EXIT MENU FREEZE SCREEN OPERATE DIGITAL ZOOM ZOOM FOCUS W W S T W T RM-M150 REMOTE CONTROL UNIT SCREEN KEYSTONE W.
DLA-G150CLU DLA-G150CLE 1-42 No.51931 2 – This product should be operate d only with the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your product dealer or local power company. – This product is equipped wi th a three-wire plug.
DLA-G150CLU DLA-G150CLE 1-43 No.51931 4 Contents SAFETY PRECAUTIONS ................. 1 Contents ........................................... 4 Accessories ..................................... 5 Controls and Features .................... 6 Front Side / Top Surface / Right Side .
DLA-G150CLU DLA-G150CLE 1-44 No.51931 6 Controls and Features Front Side / Top Surface / Right Side 1 Exhaust vents Vents for cooling fans through which warm air comes out. CA UTION • Do not block the exhaust vents, or heat will build up inside, possibly causing a fire.
DLA-G150CLU DLA-G150CLE 1-45 No.51931 8 Controls and F eatures Bottom Surface t Air inlet (filter) Air is taken in through the filter to cool the light-source lamp. If the filter is blocked or if something that obstructs the flow of air is placed around the projecto r, heat may build up inside and could cause a fire.
DLA-G150CLU DLA-G150CLE 1-46 No.51931 10 Controls and F eatures 9 EXIT button This button will be used in the menu mode to return to the previous menu. When the main menu is displayed, this button will cause the menu to disappear. For details, refer to “Basic Menu Operation” on page 43.
DLA-G150CLU DLA-G150CLE 1-47 No.51931 12 Controls and F eatures Remote Control Unit On the remote control, the same buttons as on the control panel of the projector are p rovided except for the following buttons. For the same buttons, operation is the same in principle.
DLA-G150CLU DLA-G150CLE 1-48 No.51931 14 Controls and F eatures Installing Batteries Install batteries in the remote control. If the remote control has started to work erratically, replace the batteries. 1 Open the back cover. Open the back cover in the direction of the arrow.
DLA-G150CLU DLA-G150CLE 1-49 No.51931 16 Installing the Projector Adjusting the Inclination of the Projector The vertical angle and the leveling of the proje ctor can be adjusted with the adjustable feet at the bottom of the projector.
DLA-G150CLU DLA-G150CLE 1-50 No.51931 18 Installing the Projector Projection Distance and Screen Size • The range of projection distances that can be focused depends on the lens unit (optional) to be used. When the aspect ratio of the screen is 4:3, the range is as follows a nd you need to install the projector withi n this range.
DLA-G150CLU DLA-G150CLE 1-51 No.51931 20 Installing the Projector Effective Range and Distance of the Remote Control Unit The remote control unit can be used as either a wireless remote contro l unit or a wired one.
DLA-G150CLU DLA-G150CLE 1-52 No.51931 22 Connecting to Various Devices Before connection, be sure to turn off the projector and connected devices. Read the manual which comes with each device thoroughly.
DLA-G150CLU DLA-G150CLE 1-53 No.51931 24 Connecting to V arious Devices Connecting to Video Devices Before connection, be sure to turn off both the projector and video device. • Read th oroughly the manual that comes with each video device. • Use the supplied video cable.
DLA-G150CLU DLA-G150CLE 1-54 No.51931 26 Connecting to V arious Devices Connecting to Other Devices Before connection, be sure to turn off both the projector and other devices to be connected. • Read th oroughly the manual that comes with the device to be connecte d.
DLA-G150CLU DLA-G150CLE 1-55 No.51931 28 Connecting to V arious Devices Connecting to Computer Devices Before connection, be sure to turn off both the projector and computer devices.
DLA-G150CLU DLA-G150CLE 1-56 No.51931 30 Connecting to V arious Devices Connecting the Power Cord After all devices have been finished being connected , connect the supplied power cord.
DLA-G150CLU DLA-G150CLE 1-57 No.51931 32 Basic Operations ■ Projector’s buttons ■ Remote control unit The following describes the basic procedure for normal use of the projector. 1. Turning on the Power 1 Turn on the MAIN POWER switch. ON [ ❙ ❙ ❙ ❙ ] :The main power turns on and the STAND BY indicator comes on.
DLA-G150CLU DLA-G150CLE 1-58 No.51931 34 Basic Operations ■ Projector’s buttons ■ Remote control unit 3. Adjust the Screen Size (Zooming) How to adjust the projected screen size differs depending on the lens unit (optional) you are using. GL-M2910G (without zooming function): The projected screen size cannot be changed.
DLA-G150CLU DLA-G150CLE 1-59 No.51931 36 Basic Operations ■ Remote control unit Quick Alignment Function (QUICK ALIGN.) The Quick Alignment function automatically adjusts (sets) the screen settings of the image input from the PC1, PC 2 or DVI input terminals.
DLA-G150CLU DLA-G150CLE 1-60 No.51931 38 Menu Operations You can adjust picture quality, se t functions, get information on the input video signal, etc. using the menus. From the following menu transition diagrams, you can see the overall menus and basic button operation in menu mode.
DLA-G150CLU DLA-G150CLE 1-61 No.51931 40 Menu Operations . ■ Quick Reference Guide for Video Menu Mode * : Factory set value. Main Menu in Video Menu Mode (While receiving video-device-related signals) Image adj. → (Refer to page 49) Contrast: Contrast of the video image being projected can be adjusted .
DLA-G150CLU DLA-G150CLE 1-62 No.51931 42 Menu Operations ■ Quick Reference Guide for PC Menu Mode * : Factory set value. Main Menu in PC Menu Mode (While receiving computer-related signals) Image adj. → (Refer to page 49) Contrast: Contrast of the pictu re image being projected can be adjusted.
DLA-G150CLU DLA-G150CLE 1-63 No.51931 44 Menu Operations Basic Menu Operation (Cont.) ■ Basic Button Functions in the Menu Mode ■ Remote control unit ■ Projector ■ Video menu mode ■ PC menu mode Button Function MENU Enters the main menu or exits the menu mode .
DLA-G150CLU DLA-G150CLE 1-64 No.51931 46 Menu Operations Changing the Language Display The on-screen language is set to “English” when shipped from the factory. When you want to change to another language, set it as follows. 1 Press the MENU button.
DLA-G150CLU DLA-G150CLE 1-65 No.51931 48 Menu Operations Set up for Watching Image Software (Video Menu Mode Only) This unit has a function which allows you to project movies, which were recorded on film, in the best possible conditions. (Function to convert 2-3 pull-down interlace scans to progre ssive scans) Normally use set to AUTO.
DLA-G150CLU DLA-G150CLE 1-66 No.51931 50 Menu Operations . 5 Press the EXIT button to return to the previous menu or press the MENU button to exit the menu mode. Memo In some adjustments, the level bar changes acco rding to the set value. (The setting value is also displayed at the left of th e level bar.
DLA-G150CLU DLA-G150CLE 1-67 No.51931 52 Menu Operations Changing the Image Gamma/Aspect Ratio (Video Menu Mode Only) The image Gamma (Down, Cinema or Up) and the aspect ratio (4:3 or 16:9) a re selectable in Video menu mode. 1 Press the MENU button. The main menu appears on the screen.
DLA-G150CLU DLA-G150CLE 1-68 No.51931 54 Menu Operations Setting and Adjusting Other Functions (OPTIONS) Various functions are provided as shown in the “Options 1” and “Options 2 ” submenus. You can set or adjust each function, as required. 1 Press the MENU button.
DLA-G150CLU DLA-G150CLE 1-69 No.51931 56 Menu Operations Getting Information You can get information on the input signal, accumulated used hours of light-source lamp, etc. 1 Press the MENU button. The main menu appears on the screen. 2 Select “Information” with the cursor button 5 5 5 5 or ∞ ∞ ∞ ∞ .
DLA-G150CLU DLA-G150CLE 1-70 No.51931 58 Replacing the Light-Source Lamp ■ Light-source lamp and lamp use time The light-source lamp has a service life of approximately 1000 hours. [Average lamp life: 1000 hours (brightness half-life)] When the light-source lamp approaches the end of its service life, degradation progresses rapidly.
DLA-G150CLU DLA-G150CLE 1-71 No.51931 60 Replacing the Light-Source Lamp ■ Be sure that the power cord is unplugged from the wall outlet. 1 Remove the lamp-replacement opening cover by loosening screws. Loosen the two screws with a flat-end screwdriver.
DLA-G150CLU DLA-G150CLE 1-72 No.51931 62 Replacing the Light-Source Lamp ■ Resetting the Lamp Use Time After replacing with a new light-source lamp, reset the lamp-time coun ter inside the projector to clear the accumulated lamp time to zero (0). After resetting, a new count will start for the new light-source lamp.
DLA-G150CLU DLA-G150CLE 1-73 No.51931 64 Troubleshooting Solutions to common problems related to your projector are described here. If none of the solutions presented here solves the problem, unplug the projector and consult an authorized dealer or Service Center.
DLA-G150CLU DLA-G150CLE 1-74 No.51931 66 Warning Indication If something abnormal has occurred w ith the projector, the warning status will be indica ted by the combination of lighting the indicators on the control panel as shown in the following table.
DLA-G150CLU DLA-G150CLE 1-75 No.51931 68 Warning Messages • When the DIGITAL ZOOM button is pressed for the video signals that cannot be zoomed (UXGA 60Hz, SXGA 60Hz.), this message appears for a few seconds to notify that the image cannot be digitally zoomed.
DLA-G150CLU DLA-G150CLE 1-76 No.51931 70 Specifications ■ Optical mechanism system ■ Electrical system ■ Input terminals ■ Output terminal • Projection method D-ILA ® (Direct Drive Image Light Amplifier) method (Reflective-type active-matrix method) • D-ILA ® device 2.
DLA-G150CLU DLA-G150CLE 1-77 No.51931 72 Specifications Outside dimensions ■ Top ■ Front ■ Side Unit: mm *1: Protrusion excluded *2: Lens excluded LAMP TEMP STAND BY HIDE PC VIDEO MENU KEYSTONE .
DLA-G150CLU DLA-G150CLE 1-78 No.51931 74 RS-232C external control By connecting a computer to the RS-232C terminal, you can control the projector. Use a reverse connection ca ble as the RS- 232C connection cable. The commands to control the projector and the response d ata against the received commands are explained here.
DLA-G150CLU DLA-G150CLE 1-79 No.51931 76 Appendix ■ Relationship between Projection Distances and Projection Screen Sizes Notes • The relatio nship between the projection distances and proj ection screen sizes differs depending on the lens unit (optional ) you are using.
DLA-G150CLU DLA-G150CLE VP0203 DP2051 Printed in Japan 0202-Y-CR-VP © 2002 VICTOR COMPANY OF JAPAN, LIMITED VICTOR COMPANY OF JAPAN, LIMITED 77 Appendix ENGLISH DEUTSH FRANÇAIS ITALIANO ESPAÑOL For lens unit GL-M2920ZG (2 to 3:1): For lens unit GL-M2930SZG (2.
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Als u nog geen JVC DLA-G150CLU heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens JVC DLA-G150CLU vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding JVC DLA-G150CLU leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over JVC DLA-G150CLU krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van JVC DLA-G150CLU bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de JVC DLA-G150CLU kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met JVC DLA-G150CLU . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
