Gebruiksaanwijzing /service van het product Office 70 van de fabrikant Aastra
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A150 A300 2025 2045 2065 Aastra Commun ications Systems Office 70 / Offic e 70IP User's Guide eud-0830_en.book Page 1 Monday, Aug ust 13, 2007 3:01 PM.
Operating and Disp lay Elements eud-0830/2.0 — I7.6 — 08.2007 2 Operating and Display Elements n Operating elements 1 Display • In th e upper are a: status d isplay with symb ols. • In th e middle a rea: curre nt displays on t he telep hone tra ffic.
Operating and Display Elements eud-0830/2.0 — I7.6 — 08.2007 3 8 Absence key wi th LED Preconfigured a s call for wardin g. The Absence k ey can be configu red as a func tion key or d igit k ey . 9 Phone b ook key Opens phone b ooks. 10 Redialkey Selec ts the phone numbers l ast dial led.
Operating and Disp lay Elements eud-0830/2.0 — I7.6 — 08.2007 4 n Display symbols n Display symbols Off ice DKBM Det ailed informat ion available Other Fo x keys available (Fo x key) Search m ode .
Security eud-0830/2.0 — I7.6 — 08.2007 5 Securi ty n Safety I nformation F ailure to observe this informat ion can be hazardous and infringe exi sting laws. n User information Y ou r terminal has been s upplied with a Quick User ’ s Guide , safety info rmation and, where appli- cable, w it h other terminal-specific inf ormation.
Security eud-0830/2.0 — I7.6 — 08.2007 6 n Intended Purpose This phone is part of the Ascotel® Int elliGate® communication system a nd i s intended to b e operated on that s ystem.
Contents eud-0830/2.0 — I7.6 — 08.2007 7 Dialling and Phoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 You Rec eive a Call . . . . . . . . . . . . . . . . . . . .
eud-0830/2.0 — I7.6 — 08.2007 8 Dialling and Phoning The following sections explain ho w to make phone c al ls simply and the functions y our phone offers you whenev er you receive a call. Y ou Rec eive a Call . . . . . . . . . . . . . . . . . . .
Dialling and Phoning 9 eud-0830/2.0 — I7.6 — 08.2007 Y ou Receive a Call This section explains the procedu re for answering a call. n Answering a Call Y ou r phone is ringing and the indicator LED is flashing. T o ans wer the call, proc eed as follows: n Ending a Call Y ou want to end the call.
Dialling and Phoning 10 eud-0830/2.0 — I7.6 — 08.2007 Y ou W ant to Make a Call This section explains the different w ays you can mak e a call with your phone . n Dialling with the Phone Number Y ou want to call someone and key in that person's phone number .
Dialling and Phoning 11 eud-0830/2.0 — I7.6 — 08.2007 n Using Y our Ph one in Open Li stening Mode Y ou want other people in the room to be able to list en in to the call. The open listen i ng function lets you activate th e loudspeak er in addition to the handse t.
Dialling and Phoning 12 eud-0830/2.0 — I7.6 — 08.2007 n Muting the M icrophone In the middle of a call you wan t to talk briefly with other persons in the room without y our call partner hearing your conv ersation. Y ou can switch the microp hon e on and off during a call.
eud-0830/2.0 — I7.6 — 08.2007 13 Using the D isplay and Operating Eleme nts The following sections explain how to operate your phone q uic kly and simply . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Display and O perating Elements 14 eud-0830/2.0 — I7.6 — 08.2007 Display n Display symbols and display text New events such as a call in your absence, a n ew message or ac tivat ed func tions (e.g . Forward- ing) are signalled on th e display in the idle state by a symbol or a display te x t.
Using the Display and O perating Elements 15 eud-0830/2.0 — I7.6 — 08.2007 n Using the expansion key module Off ice DKBM The configura ble ke ys of the expansion key module Office DKBM [a] can be operat ed as all con- figurable keys.
Using the Display and O perating Elements 16 eud-0830/2.0 — I7.6 — 08.2007 n Digit key s The characters are ass igned to the digit keys as follows.
Using the Display and O perating Elements 17 eud-0830/2.0 — I7.6 — 08.2007 n Moving the Cursor Y ou want to go to a certain character for an input or correction.
Using the Display and O perating Elements 18 eud-0830/2.0 — I7.6 — 08.2007 n Other navigation possibilit ies n Resetting ac tivated fea tures Y ou can deact ivat e again all the acti va ted func tions (e.
eud-0830/2.0 — I7.6 — 08.2007 19 Supplem entar y f eatures The following sections explain the supplementary feat u res provided by y our phone for more efficient use. Making and answering c alls . . . . . . . . . . . . . . . . . . . . . . . . . . .
Supplementary features 20 eud-0830/2.0 — I7.6 — 08.2007 Mak ing and answering calls This section explains some con venient features provid ed by you r phone for making a call. n Dialling by Name - Quickd ial Y ou want to make a call by entering a n ame.
Supplementa ry features 21 eud-0830/2.0 — I7.6 — 08.2007 n Dialling f rom the phone book Y ou want to search directly in one of the conn ec ted phone books. The surname and first name ha ve to be separated b y a space, fo r example "no s" for Noble Stephen.
Supplementary features 22 eud-0830/2.0 — I7.6 — 08.2007 n Dialling from external phon e books If you select Adv a nced searc h , you can search directly in the conn ec ted external phone books. This function is not av ailable if no external phone book is connected.
Supplementa ry features 23 eud-0830/2.0 — I7.6 — 08.2007 n Dialling f rom the Call List of Answered Calls Y ou want to call back someone whose call y ou answered. Y our phone automatically stored the pers on's phone number on the list of answered calls.
Supplementary features 24 eud-0830/2.0 — I7.6 — 08.2007 n Dialling with Red ial Y ou want to call a person you ha ve already called . In the last-number redial list y our phone automatically stores the ph one numbers of the per- sons you ha ve already called , complete with their names, whe re available.
Supplementa ry features 25 eud-0830/2.0 — I7.6 — 08.2007 n Requesting a Callback Y ou want to talk to a certain person. The person is busy or d oes not answer . Y ou can make call- back requests to both in ternal and external subscribers. Not all providers support this function.
Supplementary features 26 eud-0830/2.0 — I7.6 — 08.2007 n Call W aiting on an Internal Su bscriber Y ou want to talk to an internal subs criber . Howev er , the person is busy . As a result of y our call waiting, the person h e ars a call waiting tone and y our phone number or name appears on his display .
Supplementa ry features 27 eud-0830/2.0 — I7.6 — 08.2007 n Star ting an Announcement Y ou want to address inte rn al subscribers directly via their loudspeaker – where a vailable – , without waiting fo r a reply (similar principle to that of an inter com system).
Supplementary features 28 eud-0830/2.0 — I7.6 — 08.2007 n Receiving an Announcement After an atten ti on tone y ou will be addressed via y our loudspeaker . Y ou can listen to the announcement o r stop it. n Priv ate call wi th PIN Y ou want to make a private ca ll on your phone or on a third-party phone.
Supplementa ry features 29 eud-0830/2.0 — I7.6 — 08.2007 Using func tions while in a ca ll This section explains the differe nt options provid ed by you r phone while you are in a call. n Enquir y Call During a Call Y ou want to call s o meone else briefly without losing your current call par tner .
Supplementary features 30 eud-0830/2.0 — I7.6 — 08.2007 n Making a Conference Call Y ou are in a call and have a call par ty on h old at the same time. Y ou wan t to include the par ty on hold in the con versation and hold a conf erence call. With the confe rence function you can include a call party on hold in the current c onversation.
Supplementa ry features 31 eud-0830/2.0 — I7.6 — 08.2007 n Parking a Call Partner Y ou want to put your call partner on hold without using a phone channel a s a result. Y ou can park your call partner locally . A locally parke d call partner can only be retrieved by th e phone from which the function was initially c arried out.
Supplementary features 32 eud-0830/2.0 — I7.6 — 08.2007 Organising absences from the desk This section explains the different op t ions provid ed by you r phone when you want to leave your desk. n Using the Absence Ke y Y ou want to leav e your desk and set up your phone f or your absence.
Supplementa ry features 33 eud-0830/2.0 — I7.6 — 08.2007 n Forwarding a Call on No Reply (CFNR) Y ou want calls that you rece ive on your phone to be f or warded to another destination. Both your own phone and t he other destination will then start ri nging .
Supplementary features 34 eud-0830/2.0 — I7.6 — 08.2007 n F or ward to V oice Mail Y ou cannot momentarily be reached on y our phone. If you activa te V oice Mail, a subscriber can nonetheless leav e you a message. Y ou can use the global greeting or your o wn greeting (see Chapter "Configuring V o ice Mail" , page 60 ).
Supplementa ry features 35 eud-0830/2.0 — I7.6 — 08.2007 n Forwarding to a message Y ou cannot be reached on your phone . Y ou want an y internal subscriber who calls you to get a message. Th e subscriber hears the busy tone and obtains a message on his displa y.
Supplementary features 36 eud-0830/2.0 — I7.6 — 08.2007 n Locking Y our Phone Y ou need to leave y our desk and want to ensure that no-one can alter your phone's settings, look at your priv ate data, or make outside calls from your phone. Y ou can lock y our phone with a PIN consisting o f two to ten digits .
Supplementa ry features 37 eud-0830/2.0 — I7.6 — 08.2007 n Unlock ing your phone Y ou want to unlock your phone . Y ou can use the PIN to unlock your phone . If you have f orgotten your PIN, your system adminis- trator can reset it to the factor y setting.
Supplementary features 38 eud-0830/2.0 — I7.6 — 08.2007 n Calling a T eam Partner Y ou want to call a team partner as quickly as possible. Requirement: Y ou hav e configured a co nfigurable key as a T eam key and stored t he team part- ner's phone number under it (see Chapt er "Configuring Keys" , page 61 ).
Supplementa ry features 39 eud-0830/2.0 — I7.6 — 08.2007 F u nc tions for special situations This section explains the differe nt options provid ed by you r phone to deal with special situations. n Deflec t a cal l during the ringing phase Y ou do not want to answer a ca l l yourself but defle c t it to another subscriber .
Supplementary features 40 eud-0830/2.0 — I7.6 — 08.2007 n Send text messag es Y ou want to send a written message to an i nternal subscriber . Y ou can send a text message to an i nternal subscriber . Th e text message will appear on the per- son's display .
Supplementa ry features 41 eud-0830/2.0 — I7.6 — 08.2007 n Read text me ssages Y our display shows New message and th e env elope symbol. The right-hand indicator LED is l i t. n Pickin g up a call Y ou hear a phone ringing in your vicinity and want to pick up the call.
Supplementary features 42 eud-0830/2.0 — I7.6 — 08.2007 n Using the DTMF Mode. Activating/deactivating DTMF Y ou want t o be able to use y our phone t o control o ther equipment or to access cer tain services, such as remote pollin g of an answering machine or te lebank ing.
Supplementa ry features 43 eud-0830/2.0 — I7.6 — 08.2007 n Paging an Internal Subscriber Y ou are unable to reach an inte rnal subscriber and thus want to page them. If the system is equipped with a pa gi ng system (PS), the pers on c an be paged .
Supplementary features 44 eud-0830/2.0 — I7.6 — 08.2007 n Answering a Pager Y our pager is ringing and shows the phone number of the person trying to reach y ou. Y ou can answer from any internal phone. n Answering a General Bell Via the general bell, you hear eith er your personal ringing pattern or the gener al ringing signal.
Supplementa ry features 45 eud-0830/2.0 — I7.6 — 08.2007 n Activating/Deac tivating a Discreet ring Y ou do not want to be disturbed by your phone ringing . Howe ver , y ou do not want to swit ch off your phone. Discreet ringing is avai l able on your phone as an alternative t o the usual ringing .
Supplementary features 46 eud-0830/2.0 — I7.6 — 08.2007 n T r ac ing Malicious Calls Y our are being threatened or molest ed by a call. Y o u want to i d entify the caller .
Supplementa ry features 47 eud-0830/2.0 — I7.6 — 08.2007 n Answering a Call on a Line Key Y ou are called on one or more Line k eys. The line key(s) flas h rapidly . Y ou want to answer the call on one of the Line keys. T o d ecide which call to ans wer on which Line key , simply press one of the Line keys.
Supplementary features 48 eud-0830/2.0 — I7.6 — 08.2007 n P ar king a Call Part ner on a Line Ke y Y ou are connected with your call partner via a Line key and decide to park the party .
Supplementa ry features 49 eud-0830/2.0 — I7.6 — 08.2007 Setting fu nctions by remote control This section explains how y ou can alter your phone ’ s settings even if yo u are not directly at your phone. Y ou are not at your desk and wan t to set various functions on your phone fro m a differe nt phone.
eud-0830/2.0 — I7.6 — 08.2007 50 P ersona lizing Y our Phone These sections explain how t o adapt the phone’ s basic settings to suit your personal requirements . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Personalizing Your Ph one 51 eud-0830/2.0 — I7.6 — 08.2007 Display This section explains how to set display proper ties. n Setting the display Y ou may find the display is t o o bright or too dark. Y ou can adjust the display contrast . n Setting the Office DKB M display Y ou can adjust the DKBM display contr ast .
Personalizing Your Phone 52 eud-0830/2.0 — I7.6 — 08.2007 Setting the R inging Pr oper ties (Audio) This section explains how to s et your phone's ringing tone properties. n Setting the rin ging volume during ringing Y ou want to adjust the ringing volume .
Personalizing Your Ph one 53 eud-0830/2.0 — I7.6 — 08.2007 Hands-free and headset s ettings This section explains other ways in which you can make calls with your phone. n Automatic Hands-Free Mode Y ou want to answer a call without p ic king up the handset or pressing a key .
Personalizing Your Phone 54 eud-0830/2.0 — I7.6 — 08.2007 n T o acti vat e h eadset operation Y ou have connected a headset and n ow wan t to ac tivate th e headset mode. A headset can be connected in par all el with the handset. Y ou can switch the headset mode on and off .
Personalizing Your Ph one 55 eud-0830/2.0 — I7.6 — 08.2007 General setting s This section explains other settings y ou can make on y our phone. n Selec ting the language The displa y text is not in the language you want. Y ou can select a different language .
Personalizing Your Phone 56 eud-0830/2.0 — I7.6 — 08.2007 n Changing the PIN Y ou want to change the PIN used to lock/ u nlock your phone (se e Chapter "L ock ing Y our Phone" , page 36 and "Unlocking your phone" , page 37 ).
Personalizing Your Ph one 57 eud-0830/2.0 — I7.6 — 08.2007 n Entering the Display T ext for the Idle State Y ou want to change the text display ed by your phone in the idle stat e. In addition to the da te and/or time you can enter a personal t ex t for the text display ed in the idle state.
Personalizing Your Phone 58 eud-0830/2.0 — I7.6 — 08.2007 Pr otec tion This section explains how y ou can protect yourself against c er tain types of call. n Do not disturb/ Call waiting/Intrusion/Announcement/Forward Y ou want to protect yourself again st certain types of calls.
Personalizing Your Ph one 59 eud-0830/2.0 — I7.6 — 08.2007 Phone Book M anagement This section explains how to create a new entr y in the phone book and how to edit or delete an entr y . n Creating a New Phone Book Entry Y ou want to store you r own phone numbers.
Personalizing Your Phone 60 eud-0830/2.0 — I7.6 — 08.2007 n Modfying or delet ing a phone bo ok entry Y ou want to modify a phone number stor ed on your private phone bo o k. Configuring V oice M ail This section explains how to s et your V o ice Mail.
Personalizing Your Ph one 61 eud-0830/2.0 — I7.6 — 08.2007 C o nfiguring Keys This section explains how to a ssign phone numbers and functions to a F oxk ey or configur able key .
Personalizing Your Phone 62 eud-0830/2.0 — I7.6 — 08.2007 n Storing a Phone Number un der a Key – Number Key Y ou want to retriev e a frequently used phone number w it h a single keystr o ke rather than en ter it digit by digit.
Personalizing Your Ph one 63 eud-0830/2.0 — I7.6 — 08.2007 n Storing a Function under a Key – Fu nc tio n Ke y Y ou want to retrieve a fr equently used function - for example "call forwarding on no re pl y" - using a single keystroke rat he r than having to enter it by hand .
Personalizing Your Phone 64 eud-0830/2.0 — I7.6 — 08.2007 n Storing a T eam Partner under a Key – T eam Ke y T o gether with other members you wish to organise yourself int o a team so that on the one hand you can always be reached as a te am and, on the other , to ensure mutual substituti o n.
Personalizing Your Ph one 65 eud-0830/2.0 — I7.6 — 08.2007 <long> Press the confi gurable key and hold it d own for a mo ment. Þ Display shows choice of key t ypes . T eam key Scroll to T eam key and p ress the S elec t Foxkey . Þ The disp lay shows the current p hone num ber.
Personalizing Your Phone 66 eud-0830/2.0 — I7.6 — 08.2007 n Clearing a Key Y ou want to clear the assignment made t o a configurable key . The No function function is provided s pe cifically for this p u rpose. Configuring Line Keys This section explains how to ada p t your Line k ey settings to suit your personal requirements .
Personalizing Your Ph one 67 eud-0830/2.0 — I7.6 — 08.2007 <long> Press the Lin e key you want and hold it d own for a mo ment. Þ The display show s the line ke y and t he proper ties w ith whic h you can con- figure the l ine k ey . Note: The Personal k ey is al so treated as a line ke y .
Personalizing Your Phone 68 eud-0830/2.0 — I7.6 — 08.2007 F ormulating F unc tions This section explains how to activ ate an individual function, for example cal l for warding uncondi- tional, with the aid of function command s and how to assign it to a key .
Personalizing Your Ph one 69 eud-0830/2.0 — I7.6 — 08.2007 Local settings (O ffice 70IP) This section pro v ides a short description of the IP-relevant settings.
eud-0830/2.0 — I7.6 — 08.2007 70 F ur ther information The following sections c ontain more useful information about your phone . T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Further information 71 eud-0830/2.0 — I7.6 — 08.2007 T roubleshooting This section contains a few t i ps on how to oper ate your phone if you enc ounter any problems.
Further information 72 eud-0830/2.0 — I7.6 — 08.2007 Declaration Open S ource Software (O f fice 70IP) n About Open S ource Software This product contains O pe n Source Software from thir d-par ty suppliers subjec t to the GNU licence pr ovisions GPL (GNU General Public License) and LGPL (GNU Libra r y/Lesser General Public Licen se).
Further information 73 eud-0830/2.0 — I7.6 — 08.2007 Liability n Disclaimer This product was manufactured in accor dance with ISO 9001 quality guidelines. This product and the user inf orm ation supplied with it ha ve been produced with the u tmost care.
eud-0830/2.0 — I7.6 — 08.2007 74 Installation and F irst-T ime Operation These sections explain the setup options a vailable wi t h your phone . Equipment prov ided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation and Firs t-Time Operation 75 eud-0830/2.0 — I7.6 — 08.2007 Equipment provided T eleph one and ha ndset Hand set connec tion cable T elephon e connec tion cable O ffice 70 Stand rest; c an als o be used as a mounting frame for w all moun ting Quick User's Guid e and safety inform ation eud-0830_en.
Installation and Firs t-Time Operation 76 eud-0830/2.0 — I7.6 — 08.2007 Options Plug-in power ad apter (i f the p ower supply is not suppl ied via the LAN, o nly O ffice 70 IP). Office K BM e xpansion k ey mo dule wi th write-o n labels (incl. stan d rest a nd conne ction cable) Office D KBM [a] expan sion ke y modu le (incl.
Installation and Firs t-Time Operation 77 eud-0830/2.0 — I7.6 — 08.2007 Setting up and mounting the pho ne With the aid of the supplied stand r est you can set up the phone as a deskt o p phone or mount it to the wall. n Setting the phone up as a desktop phone Y ou can set up t he phone either at a 40° or a 25° angle.
Installation and Firs t-Time Operation 78 eud-0830/2.0 — I7.6 — 08.2007 n W all mounting Y ou can also mount the phone on the wall. T o do so, scr ew the stand rest onto the wall as a bracket and hook the phone onto t he stand rest. • Fit the screws f or securing the stand rest and mount the stand re st (Fi gure A).
Installation and Firs t-Time Operation 79 eud-0830/2.0 — I7.6 — 08.2007 n Dismantling Desktop phone: • Disconnect the phone cord and re move. • Carefully pull the stand r est away in the opposite dire c tion. W all set: • Carefully slide the phone up wards out of the stand rest.
Installation and Firs t-Time Operation 80 eud-0830/2.0 — I7.6 — 08.2007 Connecting the O f fice 70IP n C onn ection s n C onn ecting your phone to the LAN This phone communicat es via the same connection as your PC (IP network / LAN). T his means you do not need a special phon e connecti on.
Installation and Firs t-Time Operation 81 eud-0830/2.0 — I7.6 — 08.2007 n Connecting your PC to the L AN If required , you can connect your PC or another LAN device to the phone, f or example a printer . • Connecting the LAN cord (not inclu d ed in the scope of deliv er y) to the PC’ s network socket.
Installation and Firs t-Time Operation 82 eud-0830/2.0 — I7.6 — 08.2007 Expansion k ey module O ffice KBM ⁄ DK BM (optional) Y ou can connect 1 Office KBM expansion key module wi t h 20 configura ble keys each or 1 Office DKBM [a] expansion key module with 3 x 15 configurable keys to you r phone.
Installation and Firs t-Time Operation 83 eud-0830/2.0 — I7.6 — 08.2007 Labelling the O ffice KBM expansion key mo dule Write-on labe l s for the configur able keys can be found as a n electronic document on the internet at http://www .aastra.com/d o cfinder .
Index eud-0830/2.0 — I7.6 — 08.2007 84 A Absence key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 , 32 Access ing the m enu . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Activate / deacti vate DT MF mod e . . . . . . .
Index eud-0830/2.0 — I7.6 — 08.2007 85 G GNU licen ce prov isions . . . . . . . . . . . . . . . . . . . . . . . . 72 H Hands-free micr ophone . . . . . . . . . . . . . . . . . . . . . . . . 2 Hands-free oper ation . . . . . . . . . . . . . . . . .
Index eud-0830/2.0 — I7.6 — 08.2007 86 Suppre ssing you r call nu mber . . . . . . . . . . . . . . . . . 45 Switchin g lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 System depend ency . . . . . . . . . . . . . . . . . . . .
eud-083 0/2.0 — I7.6 — 08.2007 Declaration of Conformity Aastra T el ecom Schweiz AG hereby declares that the equipm ent Ascotel® and Ascotel® IntelliGate® and the acces- sories there to comply with t he basic requirements and other relevant stipula- tions of Direct ive 1999/5/EG.
Een belangrijk punt na aankoop van elk apparaat Aastra Office 70 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Aastra Office 70 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Aastra Office 70 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Aastra Office 70 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Aastra Office 70 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Aastra Office 70 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Aastra Office 70 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Aastra Office 70 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
