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Konica T .3 7 Int ernet FA X User’s Guide.
| OKI F AX 57 5 0/5 950 ii Every effort has been made to ensure that the information in this guide is complete, accurate, and up-to-date. Konica Business T echnolo gies, Inc. assumes no responsibility f or the results of errors beyond its control. Konica Business T ec hnologies, Inc.
| T . 3 7 Internet F A X User’s Guide 1 T .3 7 Int ernet F ax Overview T .37 Inter net Fax is an easy-to-use featu re. This overview has several sections to help you understand T .37 Internet Fax. • Operation Overview (End User) • Information Provided • Components of an Internet Fax • What Y our T .
| K onica F A X 993 0 2 T o make a LAN connection, the f ollowing info r m ation must be conf igur ed on this mac hine. Ask y our netw o rk administrator about these settings.
| T . 3 7Internet F AX User’s Guide 3 SMTP Server Address / Name Enter the SMTP server name or IP Address. If entering the serv er’ s IP A ddress, be sur e to type the dots (full-stops) dividing the numbers. Example: 192.168.1.1 Y ou may enter a server name only if a DNS ser ver has been configured.
| K onica F A X 993 0 4 POP Server Address / Name Enter the POP server name or IP Ad dr ess. When enter ing the server’ s IP A d dr ess, be sur e to enter the dots (full-stops) dividing the numbers. Example: 192.168.1.1 Y ou may enter a server name only if a DNS ser ver has been configured.
| T . 3 7Internet F AX User’s Guide 5 List of Settings User Function 80 Auto Tray Switch User Function 81 Paper Size Check User Function 82 LAN Pr int T .
| K onica F A X 993 0 6 Information Provided The following items provide the information you will need to use your fax machine. • 9930 User’ s Manua l • T .37 User’ s Guide • Softw a re Utilities CD-R OM Each item is explained belo w . User’s Guide The User’ s Guide provides the info r m ation common to all configurations.
| T . 3 7Internet F AX User’s Guide 7 E-mail The e-mail includes the T o, Fro m, and Date infor m ation. It may include RE: (Subject) and body text (e-mail message). The T o, Fro m, and Date info r m ation are automatically gener ated as part of the Internet F axing process.
| K onica F A X 993 0 8 “Help and Helpful Hints” in the User’ s Guide summari z es the features and capabilities directly connected to saving money and time. “Helpful Hints (T .37)” provides tips tha t help you use your T .37 Internet Fax to its fullest.
| T . 3 7Internet F AX User’s Guide 9 Operation Overview Before the machine is used, three processes must be completed. • • • • • Installation • • • • • Setup • • • • • Customization ! Installation and setup requirements may vary from system to system.
| K onica F A X 993 0 10 Network Print Protocols TCP/IP IPX/SPX NetBEUI Internet Fax Protocols TCP/IP SMTP POP3 DNS Management Protocols SNMP MIB.
| T . 3 7Internet F AX User’s Guide 11 Set Up (on a Network) Identifying Current Settings When your fax machine is setup on a network, settings for the machine are located in two places.
| K onica F A X 993 0 12 Using the Button on the Network Card ! Some Network Cards may not have a black button. If yours does not, refer to the previous section, “Using the F ax M ac hine’ s Me n u. ” 1 Press the black button on the network card for three seconds.
| T . 3 7Internet F AX User’s Guide 13 List of User Functions (Network Settings) Explanations of each user function follow this list. User Function 80 Auto Tray Switch User Function 81 Paper Size Check User Function 82 LAN Pr int T .
| K onica F A X 993 0 14 A u t o T r ay Switch User Function 80 Settings are: ON or OFF Default is: OFF . When Auto T ray Switc h is set to ON, your f ax machine will use paper fr om another tray when pa per r uns out in one tray . ! The optional second tray must be installed for this to function.
| T . 3 7Internet F AX User’s Guide 15 POP Interval User Function 83 Use this to set the interval between POP receptions. If the interv al is set to 0, no automatic re c eptions occur . All re ce ptions ar e g ener ated manually . A v ailable settings are 0 to 60 minutes, adjusta ble b y the minute.
| K onica F A X 993 0 16 Time Between GMT User Function 85 GMT is G reenwich M ean T ime. Use this function to set the difference between your machine’ s local time and GMT .
| T . 3 7Internet F AX User’s Guide 17 Coding Mode User Function 88 This function determines the coding mode for the TIFF file images sent by Internet Facsimile. A v ailable settings are : MH, MR, MMR. Compression Rates: MH low M R medium MM R high The default setting is MH.
| K onica F A X 993 0 18 Data is received only from the registered (programmed) domain names. Example If you register network.com , only the e-mail from domain network.com or its sub-domain will be received and forwarded. ! Domain Name (User Function 91), is only used when setting up your fax machine as a gateway for relay fax.
| T . 3 7Internet F AX User’s Guide 19 ! When User Function 92, Message Disposition Notification (MDN) is set to ON, you will receive a notification when the recipient of your message opens it. The r ecipient MUST HA VE a mail progr am that uses the Message Disposition Notification (MDN) standard.
| K onica F A X 993 0 20 Example MDN Message Subject: A utoma tic Disposition Notif ication (pr ocessed) - hello! The message y ou sent on W ed, 19 Jan 2000 15:28:28 +0900 regarding “hello!” has been processed by abc@network.com. Final-Recipient: rfc822; abc@network.
| T . 3 7Internet F AX User’s Guide 21 DHCP Server If you are working with a DHCP (Dynamic Host Configuration Protocol) serve r , the f ollowing items are set automaticall y . 1: I P ADDRESS 2: SUBNETMASK 3: DEF A UL T GA TEW A Y 8: DNS P .SR V ADDRESS Domain Name Service Primary Server 9: DNS S .
| K onica F A X 993 0 22 try enter ing the IP ad dress of the SMTP ser v er . Restrictions • • • • • If DNS has been set, use the host name (e.g., mail.network.com). • • • • • If DNS has not been set, enter the IP address of the ser ver .
| T . 3 7Internet F AX User’s Guide 23 8: DNS P .SR V ADDRESS DNS means D omain N ame S ervice. P . SR V means P r imary S erv er . Sets the IP address of the DNS primary serve r . Y ou do not hav e to c hange this setting if the serv er is connected directly using its IP address.
| K onica F A X 993 0 24 12: DSN (Delivery Status Notification) ! MDN vs. DSN MDN: you receive a confirmation that your message was received by the destination mail serv e r . DSN: you receive a confirmation that your message was opened by the person you sent it to (the recipient).
| T . 3 7Internet F AX User’s Guide 25 Changing Settings There are four ways to change the network settings for your machine. 1 menu of the machine 2 web page of the network card 3 T elnet Some settings can be accessed with any method. Other settings are only accessed by one method.
| K onica F A X 993 0 26 Settings Changed by Using the Web Page or the Menu User Function 93, Network Settings 1: I P ADDRESS 2: SUBNETMASK 3: DEF A UL T GA TEW A Y 4 : SMTP SER VER N AME 5 : POP SER VER NA ME 6: POP USER ID 7: POP P ASSW ORD 8: DNS P .
| T . 3 7Internet F AX User’s Guide 27 SNMP The items listed here are only accessed via the web page. Y ou can also use the web page to adjust the settings f or User Function 93, Network Settings. SMTP T ransmit Enables or disables the SMTP transmission protocol For normal operations, set this to Enable.
| K onica F A X 99 3 0 28 Customization Programming e-mail Addresses Y ou can prog r am (store) e-mail ad d resses into your machin e , just as y ou do tel e phone n umbe r s . Y ou can c r e a te a g roup of e-mail addresses, just as you can create a group of telephone numbers.
| T . 3 7Internet F AX User’s Guide 29 See the User’ s Guide , “Reports, T elephone Dir ectory. ” Be sure to write the name for any Speed Dial numbers you progr am on the One T ouch Sheet(s). Confirming e-mail Address Programming If you want to check / verify an e-mail address you have programmed, print the T elephone Directory .
| K onica F A X 993 0 30 Using Internet Fax Sending a Document General Information Sending a document from the document feeder of the machine using the Internet Fax feature is very similar to sending a document using the Public Switc hed T el e phone Network (PSTN / regular phone line).
| T . 3 7Internet F AX User’s Guide 31 How to Send a Document 1 Load your documents. 2 Select the entry method. For mor e information on entry methods, r efer to the User’ s Guide, “Basic F axing, Sending a Fa x.
| K onica F A X 993 0 32 Limitations and Suggestions • If you need a digital copy of a fax transmission for your records, send the fax to the destina tion and your e-mail address. Y our e- mail address will receive a digital copy (.TIFF format) of whatever you send.
| T . 3 7Internet F AX User’s Guide 33 Y our machine a ttac hes the f ollo wing text to fax document e-mails. There is a TIFF file in this mail, which has been sent from an Internet Facsimile. Y ou can see the TIFF f ile by using “Imaging” of W indo ws NT4.
| K onica F A X 993 0 34 Automatic Reception If your machine performs an automatic reception, but no messages (mail) are on the ser v er , no r ecor d of the session is made. Single Message If one message is on the ser ve r , your machine recei ves the message and prints it.
| T . 3 7Internet F AX User’s Guide 35 Receiving TIFF files Y our machine receiv es mail messages with TIFF attachments from the mail server and prints out the attached files. Restrictions TIFF Y our machine can print out TIFFs in the Simple Mode def ined in ITU-T T .
| K onica F A X 993 0 36 Y our f ax machine cannot print • Base 64 encoded text Y our fax machine ma y not be able to prin t • messages from an e-mail client • messages with text-file attachment.
| T . 3 7Internet F AX User’s Guide 37 Gateway Services (Forwarding) Faxes to an e-mail Address Y our fax machine can f orwa rd incoming fax es from an F-Code fax machine to an e-mail address.
| K onica F A X 993 0 38 The Internet Fax forwards the received TIFF file to the number gi v en after “F AX=” b y normal f ax transmission. The items listed below have certain restrictions when used as part of this feature.
| T . 3 7Internet F AX User’s Guide 39 Domain Name Restrictions Y ou must r e gister the domain names that y our mac hine will communicate with (receive data from) when forwarding e-mail-to-fax. This is intended to prevent unauthorized access of the e-mail forwarding function.
| K onica F A X 993 0 40 Mail Server Settings for E-mail-to-F A X Gateway Service The setting changes explained here can only be made by a networ k administrator . T o use gate way service 1 (e-mail-to-K onicaF AX-to-G3 F AX), the mail server and the DNS server must be configured to forward e-mail to the your fax machine.
| T . 3 7Internet F AX User’s Guide 41 IP address of the client PC: 192.168.1.50 Host name of the client PC: user .ab c .com Install the Fax Machine No w , install your fax mac hine on this netwo r k. Host name of the fax machine: fax.abc.com IP address of the fax machine: 192.
| K onica F A X 993 0 42 Mail Server Most of the time, the DNS server configuration explained in the DNS Server section will allow you to use the e-mail-to- F AX rela y service. The DNS server configuration is not always used. Some mail servers are configured to process all mail addressed to hosts belonging to their domain as mail to themselves.
| T . 3 7Internet F AX User’s Guide 43 ! W ith “f ax”, the server DOES NO T receive mail to fax.abc.com. 3 Create sendmail.cf and 4 overwrite the original sendmail.cf with it. 5 Restart the mail server . After the above changes, sendmail will forward mail addressed to xxxx@fax.
| K onica F A X 993 0 44 Network Scanner Y our fax machine can be used as a netwo rk scanner . Remember the following when using your fax machine as a network scanner: • you can adjust the resolutio.
| T . 3 7Internet F AX User’s Guide 45 Network Printing Printing Documents T o use your fax machine to print documents via the LAN, you need to install the appropriate software from the supplied CD-R OM and make the cor rect settings for your en v ironment.
| K onica F A X 993 0 46 Windows NT 4.0 and Windows 2000 Recommended procedure: 1 Install the printer dri ve r . 3 Configure the network card. When printing directly from Windo ws NT 4.0 or 2000, use LPR (Micr osoft TCP/IP Printing), inc luded in W indows NT 4.
| T . 3 7Internet F AX User’s Guide 47 Other Operating Systems Other operating systems, such as Macintosh or UNIX, are not supported. Configuring from Network Utilities (also known as CD Setup Utilities) The network card configurations may be altered from a PC via the netw o rk, using the utilities on the CD-R OM.
| K onica F A X 993 0 48 User Functions These three user functions are specific to Network Printing. • Auto Tray Switch (User Function 80) • Paper Size Check (User Function 81) • LAN Pr int T . O. (User Function 82) A u t o T r ay Switch User Function 80 Settings are: ON or OFF Default is: OFF .
| T . 3 7Internet F AX User’s Guide 49 Banner Output Y our fax machine supports TEXT -style Banner of NetW are 3.x and NetW a re 4.x. ! Only US-ASCII characters will print.
| K onica F A X 993 0 50 Problem Solving There are two areas of Problem Solving. • End User • Network Administrator End User Option Board Error If your fax machine displays the message, OPTION BOARD ERR O R, an err or may hav e occurred at the interface between the fax machine and the network card.
| T . 3 7Internet F AX User’s Guide 51 Numbers 900 and above are codes defined specifically for this Internet Fax. Codes E001 T e xt print When E001 occurs, the “Number of Pages” column in the Acti vity Report will be blank.
| K onica F A X 993 0 52 E501 Syntax error in parameters or arguments E502 Command not implemented E503 Bad sequence of commands E504 Command parameter not implemented E550 Requested action not taken: mailbox unavailable.
| T . 3 7Internet F AX User’s Guide 53 F040 POP protocol DELE command error F050 POP protocol TOP command error F900 Network Card I/F error F910 TCP/IP or SMTP/POP not supported or allowed by Networ.
| K onica F A X 993 0 54 The TIFF file I sent does not print out a t the receiv er . Resend the file, making sure to use Standard resolution and MH coding. If you sent the file using Ex-fine resolution or any coding mode other than MH, the receiving machine may not be able to work with the file.
| T . 3 7Internet F AX User’s Guide 55 When I try to r eceive da ta manuall y , a war ning message appears on the display . Have you registered a POP server and a USER ID? The display shows message “OPTION BO ARD ERR OR. ” An error may have occurred at the interface between the fax machine and the network card.
| K onica F A X 993 0 56 E-mail-to-F ax T roubleshooting I ha ve sent data using the f o r mat “ F AX=[tele phone number]@[domain name], but it has not been delivered to the Internet Fax. Y ou may hav e set the domain name (the part after @) incorrectly .
| T . 3 7Internet F AX User’s Guide 57 Y our f ax machine maintains a log of up to 50 communications. This log prevents repeat receptions of any messages that have already been read. How e ve r , if ther e are more than 50 messages on the server , you may experience errors.
| K onica F A X 993 0 58 ! The setting for this function always applies when using Internet F ax. IF AX Sender ID (User Function 89) is independent fro m Sender ID On/Off (User Function 23). If you are using your fax as a scanner , turn this setting off.
| T . 3 7Internet F AX User’s Guide 59 Printing T roubleshooting I want to use m y fax mac hine as a printer . When I try to install the printer driver on my Windows 2000 system, I get a warning message about authentication. Ignore this message if it appears.
| K onica F A X 993 0 60.
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