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User Guide ThinkP ad T420 and T420i.
Notes: Before using this information and the pr oduct it supports, be sur e to read the following: • Safety and Warranty Guide • Regulatory Notice • “Important safety information” on page vi • Appendix C “Notices” on page 249 The Safety and W arranty Guide and the Regulat ory Notice have been uploaded on the W eb site.
Contents Read this rst . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that requir e immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. Product Overview . . . . . . 1 Locating comput er controls, connectors, and indicators .
Chapter 4. Security . . . . . . . . . . 89 Attaching a mechanical lock . . . . . . . . . 89 Using passwor ds . . . . . . . . . . . . . . 89 P asswords and sleep (standby) mode . . . . 90 T yping passwor ds . . . . . . . . . . . 90 P ower-on password .
Chapter 10. T roubleshooting computer problems . . . . . . . . . 201 Diagnosing pr oblems . . . . . . . . . . . . 201 T roubleshooting . . . . . . . . . . . . . . 202 Computer stops r esponding . . . . . . . 202 Spills on the keyboar d . . . . . . . .
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Read this rst Be sur e to follow the important tips given her e to continue to get the most use and enjoyment out of your computer . F ailur e to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates.
Protect your computer and data when moving it. Before moving a comput er equipped with a hard disk drive, do one of the following, and make sure that the power switch is off or is blinking: • T urn it off. • P ress Fn+F4 t o put it in sleep (standby) mode • P ress Fn+F12 t o put it in hibernation mode.
Conditions that requir e immediate action Products can become damaged due to misuse or neglect. Some pr oduct damage is serious enough that the pr oduct should not be used again until it has been inspected and, if necessary, repaired by an authoriz ed servicer .
product are zer o. Before you r emove the covers from a pr oduct equipped with a power cor d, always mak e sure that the power is turned off and that the product is unplugged fr om any power source. If you have any questions or concerns, contact the Customer Support Center .
Extension cords and r elated devices Ensure that extension cor ds, surge pr otectors, uninterruptible power supplies, and power strips that you use are r ated to handle the electrical requir ements of the pr oduct. Never overload these devices. If power strips are used, the load should not e xceed the power strip input rating.
External devices CA UTION: Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and 1394 cables while the computer power is on; otherwise, you might damage your comput er .
• Keep it away from children. • Do not drop the battery pack. Do not put the batt er y pack in trash that is disposed of in landlls. When disposing of the battery, comply with local ordinances or regulations. The battery pack should be stored at room temperature, charged to approximat ely 30 to 50% of capacity .
from using the keyboard by lifting your hands fr om the palm rest; and be car eful not to use the keyboard for any extended length of time. • Do not oper ate your computer or charge the battery near ammable materials or in e xplosive environments.
DANGER • Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices. T o connect: 1. T urn everything OFF . 2. First, attach all cables to devices. 3. Attach signal cables t o connectors.
• Use of controls or adjustments or performance of pr ocedures other than those specied her ein might result in hazar dous r adiation e xposure. DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser r adiation when open.
DANGER Do not connect phone line while using tablet mode. Notice for users in the U.S.A. Many PC products and accessories contain cor ds, cables or wir es, such as power cor ds or cor ds to connect the accessory to a PC.
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Chapter 1. P roduct Overview This chapt er pr ovides information about the locations of connect ors, locating important pr oduct information, computer features, specications, oper ating environment, and pr einstalled software progr ams.
F ront view Figure 1. ThinkPad T420/T420i front view 1 Comput er display 2 P ower switch 3 Fingerprint reader 4 T r ackP oint buttons 5 T rackP oint pointing stick 6 ThinkV antage button 7 System and .
If your comput er stops r esponding, and you cannot turn it off, pr ess and hold the power switch for 4 seconds or mor e. If the system is still not reset, r emove the ac power adapter and the batt ery. 3 Fingerprint r eader Some models have a ngerprint reader .
10 Integrat ed camera Some models have an integrat ed camer a. By using this camer a, you can take pictur es or hold a video conference. F or mor e information about how to use the camer a, r efer to “Using an integr ated camera” on page 78. 11 ThinkLight Y ou can use your computer under less than perfect lighting conditions.
Right-side view Figure 2. ThinkPad T420/T420i right-side view 1 Security keyhole 2 USB connector 3 eSA T A/USB combo connect or 4 Expr essCard slot 5 Media car d reader slot 6 Wir eless r adio switch 7 Serial Ultr abay enhanced 8 Combo audio jack 1 Security k eyhole Y our computer comes with a security keyhole.
F or details, r efer to the instructions in “Using the media card reader” on page 79. 5 Media card reader slot Depending on the model, your comput er may have a media car d r eader slot.
Left-side view Figure 3. ThinkPad T420/T420i left-side view 1 F an louvers (left) 2 Monit or connector 3 E thernet connector 4 DisplayP ort connector 5 USB connector (left) 6 Smart card slot 1 F an louvers (left) The int ernal fan and louvers enable air to cir culate in the computer and cool the centr al processor .
T wo indicators, t o the lower right and left of the connector , show the status of the network connection. When your computer connects to a LAN and a session with the network is available, the lower right indicator is solid gr een. While data is being tr ansmitted, the lower left indicator blinks yellow.
1 SIM card slot 2 Battery 3 Docking connector 4 Memory-upgr ade slot 5 Hard disk drive or solid state drive 6 PCI Express Mini Car d slot for wir eless WAN card or mSA T A solid state drive 1 SIM car .
Rear view Figure 5. ThinkPad T420/T420i rear view . 1 Modem connect or or IEEE 1394 2 Always On USB connect or (r ear) 3 P ower jack 4 F an louvers (r ear) 1 Modem connector or IEEE 1394 • If your comput er has a modem connector , connect your computer to a t elephone line with the modem connector .
4 F an louvers (rear) The int ernal fan and louvers enable air to cir culate in the computer and cool the centr al processor . Note: T o avoid impeding airow, do not place any obstacle in front of the fan. Status indicators The status indicators show the current status of your comput er .
moving the cursor . T o enable or disable this mode, pr ess ScrLk. Not all application progr ams support this function. P ower-status indicators The computer has status indicators that show the mode (sleep/standby, hibernation, or normal), ac power status, the status of the battery .
If your computer is shipped with a Bluetooth feature, a wir eless LAN featur e, a wir eless W AN feature, and a WiMAX feature, you can use the following indicators: 3 Bluetooth status • Green : The featur e is on, and the r adio link is ready for use, or the data is being tr ansmitted.
Y ou can nd the machine type and model of your computer in the label as shown below: FCC ID and IC Certication number label There is no FCC ID or IC Certication number for the PCI Express Mini Car d shown on the enclosure of your computer .
If no integr ated wireless PCI Express Mini Car d has been preinstalled in your computer , you can install one. T o do this, follow the pr ocedure in “Installing and r eplacing a PCI Expr ess Mini Car d for wir eless LAN/WiMAX connection” on page 130 or “Installing and replacing the PCI Express Mini Car d for wireless WAN” on page 137.
The Certicate of Authenticity of your comput er is shown as below: F eatures Pr ocessor • T o see the syst em properties of your comput er , click Start , right-click Computer (in Windows XP , My Computer ); then from the pull down menu select Properties .
• Speaker mut e button • Microphone mute button Interface • External monitor connectors (VGA and DisplayP ort) • Combo audio jack (st ereo headphone or headset) • 2 Universal Serial Bus (USB.
Battery pack • Lithium-ion (Li-Ion) battery pack Battery life • F or per centage of remaining battery power , see the P ower Manager Batt ery Gauge in the task bar . • The P ower Manager also displays a gr een, yellow and r ed indication. A batt ery under warr anty with a r ed indication is eligible for a warranty r eplacement.
• “ Active P rotection System” on page 21 • “Client Security Solution” on page 21 • “Fingerprint Softwar e” on page 21 • “Lenovo ThinkV antage T ools” on page 22 • “Lenovo .
T able 1. Applications on Lenovo ThinkV antage T ools (continued) Application Icon name System Updat e Update and Drivers ThinkV antage GPS GPS • Y ou can also get the applications from the Control P anel.
By switching between location proles as you move your computer from place to place, you can quickly and easily connect to a network with no need t o recongur e your settings manually and restart the computer each time.
Lenovo Solution Cent er Note: Depending on the date when your computer was manufactur ed, your computer is preinstalled with either the Lenovo Solution Cent er progr am or the L enovo ThinkV antage T oolbox pr ogram for diagnostic purposes.
in the event of a pr oblem and automatically diagnose and r esolve potential pr oblems with your computer . The Message Center Plus can also provide messages about new updates available t o keep your computer current.
SimpleT ap The SimpleT ap pr ogram pr ovides you with a quick way to customiz e some basic comput er settings such as muting the speakers, adjusting the volume, locking the computer operating system, launching a progr am, opening a W eb page, opening a le, and so on.
Chapter 2. Using your computer Y our computer is powerful and is loaded with featur es and applications. Use it to accomplish anything, any day, any time.
• T o conserve power , or t o suspend oper ation without e xiting applications or saving les, see “P ower-saving modes” on page 39. • T o achieve the best balance between performance and power saving, cr eate and apply power plans (in Windows XP , power schemes) by use of P ower Manager .
• Also recovery tool is pr ovided on your computer hard disk or solid stat e drive. F or mor e information, see Chapter 5 “Recovery overview” on page 103. Print the following sections and keep them with your computer in case you are unable to access this online help when necessar y .
If the numeric keypad is enabled, pr ess and hold Shift to use the cursor - and screen-contr ol keys tempor arily . Note: The functions of the cursor- and scr een-control keys are not printed on the keys. F unction k ey combinations By setting the function keys, you can change operational features instantly .
P ower conservation • Fn+F3 Select a power plan (in Windows XP , power scheme) that has been created by P ower Manager, or adjust the power level by using the slider contr ol. When you pr ess this combination of butt ons, a panel for selecting a power plan (in Windows XP , power scheme) or adjusting the power level appears.
Apply a pr esentation scheme dir ectly, with no need t o start Pr esentation Direct or . T o disable this function and use the Fn+F7 key combination for switching a display output location, start Pr esentation Dir ector , and change the settings. Click Start ➙ All P rograms ➙ ThinkV antage ➙ Presentation Dir ector .
Launching the camer a and audio settings • Fn+F6 If you press Fn+F6, the camer a and audio settings window is opened and the camer a pr eview is turned on. F rom this window , you can change the camer a and audio settings. Note: The Camera settings ar ea only appears if your computer has an integr ated camer a.
V olume and mute buttons Y ou can adjust the sound level of the built-in speakers by using the following thr ee buttons: 1 Speaker mute button 2 V olume control button 3 Microphone mute If you mute the sound and then turn off your comput er , the sound will r emain muted when you turn on your computer again.
volume, move the volume control slider up or down. T o turn off the sound, select Mute speakers (in Windows Vista and Windows XP , Mut e ). • The names of windows or elds ar e slightly different depending on the oper ating syst em you use. • F or details about contr olling volume, refer to your Windows online help.
2 Application k ey T o display the shortcut menu for an object, select the object on the desktop or within an application and then pr ess this key . Using the UltraNav pointing device Y our comput er may come with the UltraNav pointing device.
If you ar e not familiar with the T r ackP oint, these instructions will help you get started: 1. Place your hands in the typing position, and pr ess gently with either index nger on the pointing stick in the direction in which you want the point er t o move.
Note: If you r eplace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can keep the cap from your old keyboar d and use it on the new one. Using the touch pad The t ouch pad consists of a pad (1) and two click buttons below the T r ackP oint buttons at the bottom of the keyboard.
2. Click Manage Settings to open the Mouse pr operties window. 3. Click the Ultr aNav tab and proceed t o customizing the touch pad. F or details, refer to the Help in the Utility . Behavior of the Ultr aNav and an ext ernal mouse By default, the T rackP oint and the t ouch pad ar e set to Enabled .
5. Click OK or Apply . 6. If your computer is a Windows 7 model, click Show hidden icons in the task bar . The Ultr aNav icon is displayed. T o add it to the task bar permanently, click Customize and pr oceed to cust omize the settings. Y ou can now change the properties of Ultr aNav by clicking the UltraNav icon on the syst em tray .
• Y ou can charge the batt er y when the ac power adapter is connected to the computer and the batt ery is installed. Y ou need t o charge it in any of the following conditions: – When you pur cha.
Introducing the power -saving modes • Screen blank. The computer display r equires considerable battery power . T o turn off power t o the display, do as follows: 1. P ress Fn+F3. A panel for selecting a power plan (in Windows XP , power scheme) appears.
Enabling the battery alarm Y ou can pr ogram your comput er so that when the battery power falls below a certain level, thr ee events occur: the alarm goes off, a message is displayed, and the L CD is turned off. Do as follows: 1. Start P ower Manager .
DANGER Only recharge the battery pack strictly accor ding to instructions included in the product documentation. DANGER Do not put the batt er y pack in trash that is disposed of in landlls. When disposing of the battery, comply with local ordinances or regulations and your company's safety standar ds.
Wireless connections Wireless connection is the tr ansfer of data without the use of cables by means of r adio waves only . Depending on the frequency used for data tr ansmission, the area covered, or.
Note: Befor e you start setting up wireless networking connections by using Access Connections, obtain a Network Name (SSID) and your encryption information fr om your network administrat or . Access Connections, a connectivity assistant progr am, can easily enable one network adapt er and disable the other adapters on demand.
F or Windows XP If your computer is equipped with the Int egrated Bluetooth features, you can enable or disable the features by pr essing Fn+F5. If you press Fn+F5, a list of wir eless features is displayed. Y ou can enable or disable the Bluetooth featur es with a single click.
2. F or Windows XP , go to Bluet ooth T asks and double-click View devices in range . A list of the devices on which Bluet ooth has been enabled appears.
Installing the Microsoft Bluetooth software in Windows XP If you want to use the Micr osoft Bluetooth software, do as follows: First uninstall the ThinkP ad Bluetooth with Enhanced Data Rate Softwar e. 1. T urn Bluetooth power off. 2. Click Start ➙ Control P anel .
4. Double-click Bluetooth Radios to e xtract the Bluetooth Radios device tree. 5. Double-click the ThinkP ad Bluet ooth with Enhanced Data Rate icon t o open the Pr operties window. 6. Click the Driver tab; then click Update Driver . 7. Click No, not this time , and then click Next .
– No signal – Signal level 1 – Signal level 2 – Signal level 3 Note: F or more information about Access Connections Gauge, see the Help in Access Connections. Access Connections icon and wireless status icon The Access Connections icon displays gener al connection status.
Y ou can also enable or disable the feature by the following procedur es. T o enable the wir eless featur e, do as follows: 1. Click the Access Connections wir eless status icon in the syst em tray .
• MNP2-4 (Microcom error correction) • V .42 (err or-correcting procedur es for DCEs using asynchronous automatic dialing and contr ol) Data compr ession pr otocols • V .42bis (DCE data compr ession) • V .44 • MNP5 (Microcom data compr ession) Miscellaneous pr otocols • V .
Command format All commands ex cept A/ A/ A/ must begin with the prex A T , followed by the command letter , and must end with the Enter k ey . Spaces ar e allowed in the command string to increase r eadability, but the modem ignores them while e xecuting a command.
T able 3. Modem command list (continued) attempt a LAPM connection and then MNP connection. F ailure to make a r eliable connection results in the modem hanging up. 3 : Selects auto r eliable mode and forces &Q5 (the modem will try to negotiate an error correct ed link).
T able 3. Modem command list (continued) 7 : Reports modem data pump model and internal code revision. 8 : Reports the dat e and the time of the modem driver build.
T able 3. Modem command list (continued) 3 : Upon connection, the modem reports DCE speed and the error correction pr otocol. X X X Extended Result Codes X X X <value> <value> 0 : CONNEC T r esult code is given upon ent ering online data stat e.
T able 3. Modem command list (continued) Automatic answer is disabled while D TR r emains off. &K &K &K Flow Contr ol &K &K &K [ <value> ] <value> 0 : Disables ow control. 3 : Enables RTS or CT S ow control. 4 : Enables X ON or X OFF ow control.
T able 3. Modem command list (continued) D D D Dial D D D <modier> <modier> 0 - 9 : D TMF digits 0 to 9. A - D : D TMF digits A t o D . L : Redial last number . P : Select pulse dialing. T : Select tone dialing. W : Wait for dial tone.
T able 3. Modem command list (continued) M M M Speaker Control M M M [ <value> ] <value> 0 : Speaker off. 1 : Speak er on during call establishment, but off when receiving carrier . 2 : Speaker on. 3 : Speaker is off when r eceiving carrier and during dialing, but on during answering.
T able 3. Modem command list (continued) +PMHT +PMHT +PMHT Modem-on-Hold Timer +PMHT +PMHT +PMHT = <value> <value> 0 : Deny modem-on-hold Request. 1 : Gr ant MOH with 10 sec. timeout. 2 : Gr ant MOH with 20 sec. timeout. 3 : Gr ant MOH with 30 sec.
T able 3. Modem command list (continued) +PSS +PSS +PSS Use Short Sequence +P +P +P S S S S S S = <value> <value> 0 : The modem decides whether or not to use the short startup procedur es.
T able 4. Modem result codes (continued) 4 ERROR Sent during an attempt to ex ecute a command line if any of the following conditions occur: 1. The command line contains a syntax error . 2. The modem cannot e xecute a command contained in the command line, i.
T able 4. Modem result codes (continued) 23 CONNEC T 1200TX/75RX The modem has established a V .23 answer connection and line speed r eporting is enabled. 24 DELA YED F or X4, sent when a call fails to connect and the number dialed is considered “ delayed” due to country blacklisting r equirements.
T able 4. Modem result codes (continued) 63 CONNEC T 26400 The modem has connected t o the line, the DTE speed is 26400 bps and DTE speed reporting is enabled.
T able 4. Modem result codes (continued) 145 +MCR: V90 The modem has connected t o the line with ITU- T V .90 modulation and modulation reporting is enabled. (See +MR, S95 and Xn.) 150 +MRR: 32000 The modem has connected to the line at 32000 bps and carrier reporting is enabled.
T able 4. Modem result codes (continued) 174 C ONNECT 50000 The modem has connected t o the line at 50000 bps and DCE speed reporting is enabled. 175 C ONNECT 52000 The modem has connected t o the line at 52000 bps and DCE speed reporting is enabled.
T able 4. Modem result codes (continued) 198 +MRR: 33333* The modem has connected to the line at 33333 bps and carrier reporting is enabled. (See S95 and Xn.) 199 +MRR: 34667* The modem has connected to the line at 34667 bps and carrier reporting is enabled.
T able 5. S registers Register Description Range Units S0 Number of Rings to Automatic Answer . 0-255 Rings S1 Ring Count er 0-255 Rings S2 Escape Charact er 0-255 ASCII Decimal ASCII S3 Line T ermina.
Using dialup connection If you sometimes have to dial in t o one or more networks from r emote sites, such as hotels or ofces, you will need t o start by setting up in your comput er a pr ole for each site you dial from and a pr ole for each network you dial in to.
Y our built-in modem is a worldwide modem and can be used in any region wher e P ostal T elegraph and T elephone (PTT) type appr oval has been obtained.
4. Click Advanced settings , select the On Screen Display tab, and then click Num L ock Settings . 5. The setting window opens. 6. F ollow the instructions on the scr een. F or Windows Vista: 1. Right-click on the desktop, and click P ersonalize . 2. Click Display Settings .
2. T urn on the external monitor . 3. If this is the rst time the e xternal monitor has been connected, the New Display Detected dialog box opens. Select one of the following, and then click OK .
10. Click Update Driver . 11. Click Browse my computer for driver software , and then click Let me pick from a list of device drivers on my computer . 12. Clear the Show compatible har dware check bo x. 13. Select Manufacturer and Model for your monitor .
5. Click the Settings tab. 6. Click Advanced . 7. Click the Monitor tab. Check the monitor information window to make sur e that the monitor type is correct. If it is, click OK t o close the window; otherwise do as follows. 8. If mor e than two monitor types ar e displayed, select Default Monitor .
2. Right-click on the desktop and select NVIDIA Contr ol P anel . The NVIDIA Control P anel opens. 3. In the Select a T ask navigation pane at left under Display , click Set up multiple displays . 4. In Windows 7 and Windows Vista, right-click on the V erify your display conguration , and then select either the Clone Mode or the Primary .
Y ou can cr eate a pr esentation scheme by following the instructions of the Pr esentation Director , with the project or attached t o your computer . Y ou can save the scheme for a future pr esentation with the same equipment. Playing sound Y our project or might have one or more audio-input connectors.
7. Click OK to apply the changes. Note: T o change the color settings, right-click on the deskt op, and click Screen resolution . Click Advanced Settings , select the Monitor tab, then set Colors F or Windows Vista: 1. Connect the e xternal monitor to the monit or connector; then connect the monitor t o an electrical outlet.
NVIDIA Optimus Gr aphics enables a dynamic switch, that is, a switch with no need to r estar t your computer between High P erformance and Ener gy Saving Gr aphics. Note: T o use the DisplayP ort feature or DVI monitor on the docking station, you need t o switch to High P erformance Gr aphics.
Beam F orming feature A built-in dual arr ay digital microphone is mounted at the t op of the display . Whereas a conventional single-element microphone captures sounds fr om all around, the built-in .
Note: A void using your comput er in dark conditions for prolonged periods. It is bad for your eyes. Using the optical drive Note: Y our computer support only the MultiBurner driver .
F or information about the location of the ExpressC ard slot, ash media card reader slot, and smart card slot, see “Locating computer controls, connect ors, and indicators” on page 1. T o insert a 34 mm-wide Expr essCard int o the ExpressC ard slot, do the following: • Make sure that the car d is corr ectly orient ed.
• Select corr esponding item to eject the car d from the Windows oper ating system. • Pr ess the car d t o eject it from your computer . • Remove the car d from your computer and store it safely for future use.
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Chapter 3. Y ou and your computer This chapt er provides you information about accessibility and traveling with your computer . This chapter contains the following topics: • “ Accessibility and co.
clean and set the brightness to levels that enable you to see the screen clearly . Pr ess Fn+Home or End to adjust display brightness. Head P osition : Keep your head and neck in a comfortable and neutr al (vertical, or upright) position. Chair : Use a chair that gives you good back support and seat height adjustment.
Accessibility information Lenovo is committ ed to providing people with disabilities gr eater access to information and technology . As a result, the following information provides ways t o help users that have hearing, vision, and mobility limitations get the most out of their computer e xperience.
T o disable the F ullScr een Magnier function, click the F ullScreen Magnier icon and select Exit or press Fn+Spacebar . T raveling with your computer When you travel abr oad, your comput er can help you feel mor e at home and at ease.
• An adapter to connect to a phone line in that country Other items you may wish t o consider • ThinkP ad AC/DC Combo Adapter • External storage device • Phone line splitter , in case you need t o dial manually or use your modem without disconnecting the phone line Chapter 3 .
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Chapter 4. Security This chapt er pr ovides information about how to prot ect your comput er fr om theft and unauthoriz ed use. • “ A ttaching a mechanical lock” on page 89 • “Using passwor .
• “P ower-on password” on page 90 • “Hard disk security” on page 95 • “Supervisor passwor d” on page 93 P asswords and sleep (standby) mode If you have set passwords and you put your.
9. P ress Ent er once t o move t o the ne xt line. Retype the passwor d you just enter ed, to verify it. 10. Commit your passwor d t o memory . Note: Y ou might want t o note your power -on password in a safe place.
• If you set a har d disk password of over seven char acters, the hard disk drive can be used only with a computer that can r ecognize a har d disk passwor d of over seven charact ers.
• T o remove the user har d disk password, type the curr ent mast er hard disk password in the Ent er Current Passwor d eld. Then leave the Enter New P assword and Conrm New Passwor d elds blank, and press Enter . A Setup Notice window is displayed.
Notes: • The syst em administrat or can set the same supervisor password on many ThinkP ad notebooks to mak e administration easier . • By enabling the L ock UEFI BIOS Settings in the Passwor d menu when you set the supervisor password, you make it impossible for anyone but you to make changes.
Hard disk security Y our comput er supports an enhanced security solution for solid state drive or hard disk drive. T o pr otect passwords from unauthorized security attacks, sever al of the lat est technologies and algorithms ar e integr ated into UEFI BIOS and hardwar e design of ThinkPad notebooks.
of a hardwar e encryption chip. F or the efcient use of the encryption feature, be sur e to set a hard disk password for the int ernal stor age device. Setting the security chip Strict security requir ements are imposed on network client computers that tr ansfer condential information electronically .
Note: If your computer is a Windows 7 model, Client Security Solution is not pr einstalled on your system. T o congure the security chip, you need to download the lat est version of Client Security Solution from the Lenovo W eb sit e. T o download Client Security Solution, go to http://ww w.
1. Place the ball of your nger—that is, the central part of the ngerprint—on the small circle above the reader . Make sure that the entire top joint of the nger is on the r eader . 2. Apply light pressur e and swipe your nger acr oss the r eader in one smooth motion.
If you for get your hard disk password, L enovo cannot reset your password or recover data from the hard disk. Y ou must take your computer to a L enovo authoriz ed servicer or a marketing r epresentative to have the hard disk drive r eplaced. P roof of pur chase is r equired, and a fee will be charged for parts and service.
• Y our nger is very dry . • Y our nger is stained with dirt, mud, or oil. • The surface of your nger is very different from when you enr olled your ngerprint. • Y our nger is wet. • A nger is used that has not been enrolled.
F or more information about how to use the rewall progr am, r efer to the on-line help that comes with the pr ogram. Pr otecting data against viruses Y our computer is preinstalled with an antivirus pr ogram so you can detect and eliminate viruses.
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Chapter 5. Recovery overview This chapter provides information about the r ecovery solutions pr ovided by Lenovo. This chapter contains the following topics: • “Creating and using recovery media.
Creating recovery media This section pr ovides instructions on how to creat e recovery media on the Windows 7 oper ating system. Note: On the Windows 7 oper ating system, you can creat e recovery media using discs or e xternal USB stor age devices.
1. Repeatedly press and release the F12 key when turning on the computer . When the Startup Device Menu opens, release the F12 key . 2. Insert the boot disc into the optical drive. 3. Select the optical drive with the boot disc as the startup device and press Enter .
1. F rom the Windows desktop, click Start ➙ All Programs ➙ L enovo ThinkV antage T ools ➙ Enhanced Backup and Restore . The Rescue and Recovery progr am opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arr ow.
Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 109. 4. Do one of the following: • T o rescue les fr om your hard disk drive or fr om a backup, click Rescue les and follow the instructions on the scr een.
• If you have cr eated a rescue medium using a disc, use the following instructions to use the r escue medium: 1. T urn off your computer . 2. Repeatedly press and release the F12 key when turning on the computer . When the Startup Device Menu opens, release the F12 key .
4. Open the DRIVERS folder . Within the DRIVERS folder ar e several subfolders named for the various devices installed in your comput er (for example, AUDIO and VIDEO).
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Chapter 6. Replacing devices Y ou can incr ease the capacity of the memory or the har d disk drive by r eplacing the original, built-in device with an optional one. Or , if you need t o, you can r eplace the PCI Expr ess Mini Card or the Modem Daughter Car d by following the procedures in this section.
T o replace the batt ery with a new one, r ead the following pr erequisites, and select your model fr om the list below for the instruction. Prer equisites for the procedur e DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion.
4. Slide the batt ery into the comput er . 5. Slide the battery latch to the locked position. 6. T urn the computer over again. Connect the ac power adapt er and the cables to the computer . Using the Extended Life Battery F or longer batt ery life an Extended Life Battery is available as an option.
3. Align the Extended Life Batt ery with the bottom side of the comput er as shown in the illustr ation below and rmly attach the battery . 4. Slide the battery latch to the locked position. 5. T urn the computer over again. Connect the ac power adapt er and the cables to the computer .
3. Unlock the battery latch. 4. P ress the latch as shown in the illustr ation below and detach the batt er y . 5. T urn the computer over again. Connect the ac power adapt er and the cables to the computer . Replacing the har d disk drive Before you start, print these instructions.
• Do not drop the drive or subject it to physical shocks. Put the drive on a mat erial, such as soft cloth, that absorbs any physical shocks. • Do not apply pr essure to the cover of the drive. • Do not touch the connect or . The drive is very sensitive.
6. Remove the hard disk drive by pulling out the tab. 7. Detach the side rubber rails from the har d disk drive. 8. Attach the side rubber rails to a new hard disk drive.
9. Insert the har d disk drive into the slot; then press it rmly into place. 10. Reinstall the cover of the slot as shown in the illustr ation. 11. Reinstall the screw .
12. Reinstall the batt ery. F or more information about how to r einstall the battery, r efer to “Replacing the battery” on page 111. 13. T urn the computer over again. Connect the ac power adapt er and the cables to the computer . Replacing the keyboar d Before you start, print these instructions.
5. Remove the screw that secures the keyboard. 6. T urn the computer over and open the display . 7. P ush har d in the direction shown by the arrows (1) in the dr awing t o unlatch the front side of the keyboard. The keyboard will open up slightly (2).
8. Car efully lift the keyboard until you can see how it's connect ed. Hold the keyboard above the comput er , and then detach the connector (1). Now the keyboard has been removed (2). Installing the keyboard T o install the keyboard, do the following: 1.
2. Insert the keyboard. Make sure that the r ear edges of the keyboar d are under the fr ame, as shown by the arr ows. 3. Slide the keyboard as shown by the arrows.
5. P ut the memory slot cover back in place (1), close the cover (2), and then tight en the scr ew (3). 6. Reinstall the batt ery. F or more information about how to r einstall the battery, r efer to “Replacing the battery” on page 111 . 7. T urn the computer over again.
Replacing memory in the slot on the underside of the computer Y our computer has two memory slots: one under the keyboar d and another on the underside of the computer . T o r eplace the SO-DIMM, follow the procedur e below: 1. T urn off the computer; then disconnect the ac power adapt er and all cables from the comput er .
6. With the notched end of the SO-DIMM toward the contact edge side of the socket, insert the SO-DIMM into the socket at an angle of about 20 degr ees (1); then pr ess it in rmly (2). 7. Pivot the SO-DIMM downward until it snaps into place. 8. Make sur e that the SO-DIMM is rmly xed in the slot and cannot be moved easily .
4. Remove the k eyboard. F or information how t o r emove the keyboard, refer to the “Replacing the keyboard” on page 119. 5. Lift up the insulation sheet (1) to reveal the memory slot.
9. Make sur e that the SO-DIMM is rmly xed in the slot and cannot be moved easily . 10. Reinstall the keyboar d. F or information how to reinstall the keyboard, refer to “Replacing the keyboar d” on page 119. 11. P ut the battery back in place, turn the comput er over again, and reconnect the cables.
4. Loosen the screw on the memory slot cover (1), then remove the cover (2). 5. Remove the screw (1). The car d pops up (2). 6. Remove the card. 128 User Guide.
7. Align the contact edge of a new mSA T A solid state drive with the corr esponding socket. Notes: • Y ou can also replace the mSA T A solid state drive with a Wir eless PCI Express Mini C ard for Wireless WAN.
9. P ut the memory slot cover back in place (1), close the cover (2), and then tight en the scr ew (3). 10. Reinstall the battery . F or more information about how to r einstall the batt er y, r efer to the instructions in “Replacing the battery” on page 111 .
4. Remove the keyboar d. F or more information about how to r emove the keyboar d, r efer to “Replacing the k eyboard” on page 119. 5. If a tool for r emoving connectors is included in the package with the new car d, use it to disconnect the cables fr om the card.
7. Remove the card. 8. Align the contact edge of the new PCI Expr ess Mini C ard with the corr esponding socket contact of the computer . 132 User Guide.
Note: If the new PCI Express Mini Card has two connect ors, as in the next dr awing, put the whit e cable in the cable pr otection tube. 9. Pivot the card until you can snap it int o place by pressing the upper side of the connectors (1). Secur e the car d with the scr ew (2).
10. Connect the cables to the new PCI Expr ess Mini C ard. Be sur e t o attach the gr ay cable t o the connect or marked “MAIN” or “M” on the car d, and the black cable t o the connect or marked “ AUX” or “ A ”.
5. If a tool for r emoving connectors is included in the package with the new car d, use it to disconnect the cables fr om the card. If no such t ool is included, disconnect the cables by picking up the connect ors with your ngers and gently unplugging them.
7. Remove the card. 8. Align the contact edge of the new car d with the corr esponding socket contact of the computer (1). Note: If the new PCI Express Mini Card has two connect ors, as in the next dr awing, put the whit e cable in the cable pr otection tube.
9. Pivot the card until you can snap it int o place by pressing the upper side of the connectors (1). Secur e the car d with the scr ew (2). 10. Connect the cables to the new PCI Expr ess Mini C ard.
Prer equisites for the procedur e DANGER During electrical storms, do not connect the cable t o or disconnect it from the telephone outlet on the wall. DANGER Electric current from power , telephone, and communication cables is hazardous. T o avoid shock hazard, disconnect the cables befor e opening the cover of this slot.
5. If a tool for r emoving connectors is included in the package with the new car d, use it to disconnect the cables fr om the card. If no such t ool is included, disconnect the cables by picking up the connect ors with your ngers and gently unplugging them.
7. Remove the card. 8. Align the contact edge of the new PCI Express Mini Car d with the corresponding socket. 140 User Guide.
9. Pivot the car d until you can snap it into place by pressing the upper side of each connect or (1). Secur e the car d with the scr ew (2). Note: Depending on the syst em congur ation of your computer , the car d may have only one connector . 10.
11. P ut the memory slot cover back in place (1), close the cover (2), and then tight en the scr ew (3). 12. Reinstall the batt ery. F or more information about how to r einstall the battery, r efer to “Replacing the battery” on page 111 . 13. T urn the computer over again.
4. Find the SIM card slot inside the open battery compartment. Gently pull the tab ext ending from the slot until it stops (1). The card comes partway out of the slot. Now you can remove the card (2). 5. Insert the SIM card rmly into the slot. Note: Make sur e that you insert the SIM card all the way into the slot.
Attention: When you are handling a solid stat e drive: • Do not drop the drive or subject it to physical shocks. Put the drive on a mat erial, such as soft cloth, that absorbs any physical shocks. • Do not apply pr essure to the cover of the drive.
6. Remove the solid state drive by pulling out the tab. 7. Detach the side spacer rails from the solid state drive. 8. Attach the side spacer rails to a new solid state drive.
9. Insert the solid stat e drive into the slot; then press it rmly into place. 10. Reinstall the cover of the slot as shown in the illustr ation. 11.
12. Reinstall the batt ery. F or more information about how to r einstall the battery, r efer to “Replacing the battery” on page 111. 13. T urn the computer over again.
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Chapter 7. Enhancing your comput er This section pr ovides information on installing devices and taking advantage of your comput er's high-technology features.
2. Unlock the bay lock latch (1) by sliding it to the top. While holding the bay lock latch in the unlocked position, slide the bay eject latch (2) t o the left, then pull out the Ultrabay device (3). 3. Insert the replaceable device int o the bay; then press the device rmly int o the connect or .
2. Unlock the bay lock latch (1) by sliding it to the top. While holding the bay lock latch in the unlocked position, slide the bay eject latch (2) t o the left, then pull out the Ultrabay device (3). 3. Insert the replaceable device int o the bay; then press the device rmly int o the connect or .
1. Unlock the bay lock latch (1) by sliding it to the top. While holding the bay lock latch in the unlocked position, slide the bay eject latch (2) t o the left, then pull out the Ultrabay device (3).
2. Insert the replaceable device int o the bay; then press the device rmly int o the connect or . 3. P ress the Fn k ey t o r eturn from sleep (standby) mode.
3. Insert the hard disk drive with the label facing upward as shown: Note: If your hard disk drive has a strap, be sure not to leave it under the drive.
5. Close the har d disk drive st opper . Notes: • Make sur e that the har d disk drive is inserted tightly into the hard disk drive adapter . • Do not push the cover too hard; you could damage the hard disk drive or the har d disk drive adapt er .
When you insert the har d disk drive adapt er into the bay, make sure that you insert it rmly . If you want to secure your hard disk drive adapt er , install a hex-head scr ew (included in the shipping cont ents) into the screw hole.
3 The sliding adjuster is a guide up the docking connector on your comput er as you attach the ThinkPad P ort Replicator Series 3. 4 The docking connector is where you attach your comput er . ThinkPad Mini Dock Series 3 1 The power switch turns the computer on and off.
ThinkPad Mini Dock Plus Series 3 and ThinkP ad Mini Dock Plus Series 3 (170 W) 1 The power switch turns the computer on and off. 2 The key lock indicator lights when the system lock key is in the locked position.
Rear view ThinkPad P ort Replicator Series 3 1 The power jack is for connecting the ac power adapter . 2 The Ethernet connector is for connecting the ThinkP ad P ort Replicator Series 3 to an E thernet LAN. The indicator on the connect or is the same as that on the computer .
ThinkPad Mini Dock Series 3 1 The power jack is for connecting the ac power adapter . 2 The DisplayP ort is for connecting a display device. 3 The digital visual interface connector is for connecting a monitor that supports Single-Link DVI. Note: The DVI connect or provides a digital interface only .
ThinkPad Mini Dock Plus Series 3 and ThinkP ad Mini Dock Plus Series 3 (170 W) 1 The DisplayP ort is for connecting a display device. 2 The digital visual interface connector is for connecting a monitor that supports Single-Link DVI. Note: The DVI connect or provides a digital interface only .
Note: If you attach your computer to the ThinkP ad Mini Dock Plus Series 3 or the ThinkP ad Mini Dock Plus Series 3 (170 W) and use an e xternal monitor connector , use the e xternal monitor connector on the ThinkPad Mini Dock Plus Series 3 or the ThinkP ad Mini Dock Plus Series 3 (170 W), not the one on the computer .
2. P ress the button of the ThinkP ad Mini Dock Series 3, the ThinkP ad Mini Dock Plus Series 3, or the ThinkP ad Mini Dock Plus Series 3 (170 W) (1). Pull the sliding adjust er in the direction shown by the arrow (2).
• If you attach the ThinkPad P ort Replicator Series 3, the ThinkP ad Mini Dock Series 3, the ThinkP ad Mini Dock Plus Series 3, or the ThinkP ad Mini Dock Plus Series 3 (170 W) t o your computer , but do not connect the ac power adapter of that attachment t o the power jack, your comput er goes int o battery mode.
2. Make sur e that the system lock key of the ThinkP ad Mini Dock Series 3, the ThinkP ad Mini Dock Plus Series 3, or the ThinkP ad Mini Dock Plus Series 3 (170 W) is in place and in the unlocked (horizontal) position. 3. P ress the eject button (1) until the computer moves up; then, grasping both sides, r emove the computer (2).
2. P ress the eject button (1) until the computer moves up; then, grasping both sides, r emove the computer (2). Security feature The ThinkP ad P ort Replicator Series 3, the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkP ad Mini Dock Plus Series 3 (170 W) has a security keyhole for a mechanical lock.
Attach a mechanical lock to the ThinkP ad Mini Dock Plus Series 3 or the ThinkP ad Mini Dock Plus Series 3 (170 W) as follows: Attach a mechanical lock t o the ThinkPad Mini Dock Series 3 as follows: Chapter 7 .
Attach a mechanical lock to the ThinkP ad P ort Replicator Series 3 as follows: Using the system lock key The system lock key has two positions, unlocked and locked.
Chapter 8. Advanced congur ation While it is important t o protect les, data, and settings that are on the har d disk or on the solid state drive, you may also need to install a new oper ating system, install new device drivers, update your UEFI BIOS, or recover pr einstalled software.
F or the country or region code requir ed in the installation, use one of the following: Country or region: Code China: SC Denmark: DK Finland: FI F rance: FR Germany: GR Italy: IT Japan: JP Netherlan.
T o install these Registry Patches, go to: http://www.lenovo.com/support Installing the W indows 7 Update Module P ackage The Windows 7 Update Modules are in the following directory: C:SWT OOL SOSF IXES . The name of each subfolder is the number of a x module.
Note: If you cannot nd the Supplement les, device drivers, and application softwar e you need on your hard disk drive, or if you want t o r eceive updates and the lat est information about them, go to: http://www.
3. T o mak e sure that SA T A AHCI (or SA T A RAID , if your computer is set up t o use RAID) is enabled, start ThinkP ad Setup. 4. Select Cong . 5. Select Serial A T A (SA T A) . 6. Select AHCI (Select RAID if your comput er is set up to use RAID).
3. Select Serial A T A (SA T A) . 4. Select Compatibility . 5. Change the startup sequence of your computer . Select Startup menu. 6. Select UEFI/Legacy Boot . 7. Select Legacy Only or Both . 8. P ress F10. 9. Insert the installation CD for Windows XP integr ated with Service P ack 2 int o the CD or DVD drive, and restart the computer .
not true: If you remove the har d disk drive fr om a computer with a dual-core processor and install it on a computer with a single-cor e processor , you cannot get access to the hard disk drive. Installing device drivers T o install device drivers, go t o: http://www.
F or Windows Vista 1. Right-click on the desktop, and click P ersonalize . 2. Click Display Settings . The Display Settings window opens. 3. Click Advanced Settings . 4. Click the Monitor tab. 5. Click Pr operties . (F or Windows Vista, also click Continue .
22. Click OK and close the Display P roperties window. ThinkP ad Setup Y our computer provides a progr am, called ThinkP ad Setup , that enables you to select various setup paramet ers. T o start ThinkP ad Setup, do as follows: 1. T o pr otect yourself against accidental loss of data, back up your computer r egistry .
• The default settings ar e already optimized for you. If you consider changing the comput er congur ation, proceed with extr eme caution. Setting the congur ation incorr ectly might cause une xpected r esults.
• Anti- Theft : Enable or disable UEFI BIOS interface t o activate Anti- Theft services, such as Intel A T and Computrace. T o set passwor d r elated functions, go to the Security menu and select P assword .
Attention: If you are using the BitLocker drive encryption, you should not change the startup sequence. BitLocker drive encryption det ects the change of startup sequence and locks the computer fr om booting. Changing the startup sequence Selecting the Startup t o display the Boot submenu: T o change the startup sequence, do the following: 1.
Network Boot submenu Use the Network Boot to select the boot device when the system wakes fr om LAN. If Wak e on LAN is enabled, the network administr ator can turn on all of the comput ers in a LAN r emotely by use of network management softwar e.
T able 8. Cong menu items (continued) If you select “ AC and Battery”, W ake On LAN is enabled with any power sources. Note: A C is required with magic packet type W ake On LAN. Note: Wake On LAN function does not work when a hard disk password is set.
T able 8. Cong menu items (continued) T rackP oint • Disabled • Enabled Enable or disable the built-in T rackP oint. Note: If you want to use an e xternal mouse, select “Disabled. ” T ouch P ad • Disabled • Enabled Enable or disable the built-in touch pad.
T able 8. Cong menu items (continued) • Off If you select “On”, NumLock is always enabled. If you select “Off”, NumLock is always disabled. Note: P ower-On NumLock will be displayed if you select “Synchroniz ed” at the ThinkP ad NumLock .
T able 8. Cong menu items (continued) Intel SpeedStep ® technology (Int el SpeedStep mount ed models only) • Disabled • Enabled Mode for A C • Maximum Performance • Battery Optimiz ed Mode for Battery • Maximum P erformance • Battery Optimized Select the mode of Int el SpeedStep technology at runtime.
T able 8. Cong menu items (continued) nor resumed when AC is attached. P ower Control Beep • Disabled • Enabled If this function is enabled, a beep sounds when the computer ent ers a power management mode, when it resumes operational mode, and when the ac power adapter is connected or disconnected.
T able 8. Cong menu items (continued) Intel AMT Control • Disabled • Enabled If you select “Enabled”, Intel AMT (Active Management T echnology) is congured and additional setup items are pr ovided in MEBx (Management Engine BIOS Extension) Setup.
T able 9. Security menu items (continued) a password. If you have selected “Normal”, enter a power-on passwor d or a supervisor passwor d; if you have selected “High”, enter a supervisor passwor d. P assword Authentication • Disabled • Enabled Enable or disable password authentication.
T able 9. Security menu items (continued) Flash BIOS Updating by End-Users • Disabled • Enabled If you select “Enabled”, all users can update the UEFI BIOS. If you select “Disabled”, only the person who knows supervisor password can updat e the UEFI BIOS.
T able 9. Security menu items (continued) Bluetooth • Disabled • Enabled If you select “Enabled”, you can use the Bluet ooth device. Modem • Disabled • Enabled If you select “Enabled”, you can use the Modem device. USB P ort • Disabled • Enabled If you select “Enabled”, you can use the USB port.
T able 9. Security menu items (continued) activation to “P ermanently Disabled”, you will be unable t o enable this setting again. Startup menu items T able 10. S tartup menu items Menu item Selection Comments Boot Refer to “Startup menu” on page 179.
Setup P rogram by starting your computer with a ash update optical disc or .ash update t ool application running on the Windwos envir onment. In some instances when you add software, hardwar e, or a device driver , you may be informed that you need to updat e your UEFI BIOS in order for the new addition to work properly .
When Wake on LAN is used with network management softwar e, many functions, such as data tr ansfer , software updates, and Flash updates of UEFI BIOS, can be performed r emotely without r emote att endance. This updating can be done aft er normal working hours and on weekends, to save time and increase productivity .
If an administr ator's password (supervisor passwor d) has been set, you will need t o specify it when you start the ThinkPad Setup, so that you can use these functions.
Chapter 9. P reventing pr oblems An important part of owning a ThinkPad notebook is maint enance. With proper care, you can avoid common problems. The following sections pr ovide information that can help you t o keep your computer running smoothly .
14. If requir ed, you can nd your country's Customer Support Center at the following Web address: http://www.lenovo.com/support/phone. When calling the Customer Support Center , please make sure you have your machine model type, serial number and the computer in front of you.
Be careful about where and how you work • Stor e packing materials safely out of the r each of childr en to pr event the risk of suffocation fr om plastic bags. • Keep your comput er away from magnets, activated cellular phones, electrical appliances, or speakers (within 13 cm or 5 inch).
• Before you install any of the following devices, touch a metal table or a grounded metal object. This action reduces any static electricity fr om your body .
• Y our computer might have both an Ethernet connector and a modem connector . If so, be sur e to connect your communication cable to the correct one. DANGER T o avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector .
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Chapter 10. T roubleshooting computer problems This section tells what to do if you have a computer pr oblem. • “Diagnosing pr oblems” on page 201 • “T roubleshooting” on page 202 Diagnosing problems If you e xperience pr oblems with your computer , use diagnostic solutions as a starting point for solving them.
When the application is launched, select a diagnostic test to run. If ther e is any problem, besides the err or messages, a guidance also will be displayed to guide you to x the problem. F or additional information, r efer to the ThinkV antage T oolbo x help system.
4. While the comput er is off, r emove all sources of power and e xternal har dware. Refer to the procedur e in “Replacing memory” on page 123 on how to r emove and reseat the memory modules. Remove any non-original memory module added to your comput er .
Solution : The EEPROM checksum is not corr ect (block # 0 and 1). The syst em boar d should be r eplaced, and the bo x serial number needs to be reinstalled. Have the comput er serviced. • Message : 0189: Invalid RFID congur ation information area Solution : The EEPROM checksum is not correct (block # 4 and 5).
Solution : The hard disk is not working. Have the har d disk serviced. • Message : 2101: Detection err or on HDD1 (Ultr abay HDD) Solution : The hard disk is not working. Have the har d disk serviced. • Message : 2102: Detection error on HDD2 (Mini SA T A) Solution : The Mini SA T A device is not working.
• Problem : When I turn on the machine, nothing appears on the screen and the machine does not beep while starting up. Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the power switch for 4 seconds or mor e.
Memory problems Print these instructions now and keep it with your comput er for reference later . If your memory is not operating properly, check the following items: 1.
5. Click P roperties . 6. Click the Change settings butt on. If you ar e prompt ed for an administr ator passwor d or conrmation, type the passwor d or pr ovide conrmation. 7. Click the Modem tab. 8. Clear the Wait for dial tone before dialing check bo x.
If the task tray has no icon for the MoH application, start the application as follows: 1. Click Start . 2. Click All Progr ams ➙ NetW aiting ➙ NetW aiting . If the icon for the application is on the task tray, make sure that the function is enabled as follows: 1.
Ethernet problems • Problem : Y our computer cannot connect to the network. Solution : Make sure that: – The cable is installed pr operly . The network cable must be secur ely connected both to the E thernet connector of your computer and to the RJ45 connector of the hub.
Solution : – Make sure that WOL is enabled in ThinkP ad Setup. – If it is, check with your LAN administr ator for the necessary settings. • Problem : If your computer is a Gigabit E thernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.
through Bluet ooth , a PIM item sent fr om Windows 7 and Windows Vista might be saved as a le with the e xtension .contact. F or Windows XP Notes: If you ar e using the Microsoft standard Bluetooth featur es and you want to access information about how to use the Bluet ooth function, do the following: 1.
Solution : Mak e sure that your computer has its own default business card application and that the card is r eady for communication. Make sure that the security settings on the connected computer allow you t o upload your business car d.
If the words “ Bluet ooth Radio” appear in the device listing, the Microsoft Bluet ooth software is installed on your comput er . If you want to use ThinkP ad Bluetooth with Enhanced Data Rate Software, you have to install it and then r eplace the Bluetooth driver .
If the keyboard problem is resolved, car efully r econnect the e xternal numeric keypad, e xternal k eyboard, making sure that you have seated the connectors pr operly . If the pr oblem remains, make sur e that the corr ect device driver is installed.
Solution : Make sure that: – The display device driver is installed correctly . – The screen r esolution and color quality ar e corr ectly set. – The monit or type is corr ect. T o check these settings, do the following: F or Windows 7: 1. Right-click on the desktop, and click P ersonalize .
6. Make sure that the correct device driver name is shown in the adapter information window . Note: The device driver name depends on the video chip that has been installed on your computer . 7. Click the P roperties button. Check the “Device status” box and make sur e the device is working properly .
5. Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your comput er . 6. Click OK . If the information is incorrect, reinstall the device driver .
12. Clear the Show compatible hardware check box. 13. Select Manufacturer and Model for your monit or . 14. Aft er updating the driver , click Close . 15. Set Resolution . Note: T o change the color settings, select the Monit or tab, then set Colors .
8. If mor e than one monitor type is displayed, select Default Monitor . 9. Click P roperties . 10. Click the Driver tab. 11. Click Update Driver . The Har dware Update Wizard appears. 12. Click No, not this time , and then click Next . 13. Select Install from a list or specic location (Advanced) , and then click Next .
1. Connect the e xternal monit or to the monitor connect or , and then connect the monitor to an electrical outlet. 2. T urn on the external monitor and the computer . 3. P ress Fn+F7 to change the display output location to the ext ernal monitor . Note: After pressing Fn+F7, you will need to wait for a moment before the image appears.
9. Select the Resolution and Colors of the secondary display . 10. Set the r elative position of the each monit or by dragging its icon. Y ou can set the monitors in any relative position, but the icons must touch each other . 11. Click OK t o apply the changes.
Solution : Make sure the built-in audio device is congured correctly . F or Windows 7 and Windows Vista: 1. Click Start ➙ Control P anel . 2. Click Hardware and Sound . 3. Click Device Manager . If you are pr ompted for an administr ator passwor d or conrmation, type the password or provide conrmation.
Note: F or details about controlling volume, refer t o your Windows online help. • Problem : A volume or balance slider cannot be moved. Solution : The slider might be grayed out. This means that its position is x ed by the har dware and cannot be changed.
Note: In the V olume Mixer window of SmartAudio, a check mark by the entry for a device, such as speakers for a playback device, or a built-in microphone for a recor ding device, shows that the device has been selected.
Battery problems • Problem : The battery pack cannot be fully char ged by the power-off method in the standar d char ge time for your comput er . Solution : The battery pack might be over-dischar ged. Do the following: 1. T urn off the computer . 2.
2. Check all power connections. Remove any power strips and surge prot ectors to connect the ac power adapter directly to the ac power outlet. 3. Inspect the ac power adapter . Check for any physical damage, and make sure that the power cable is rmly attached to the adapter brick and the computer .
1. Go to the L enovo Support Web site at: http://www.lenovo.com/support and sear ch for the error message. 2. Visit the Microsoft Knowledge Base homepage at: http://support.microsoft.com/ and sear ch for the error message. Sleep (standby) and hibernation problems • Problem : The comput er enters sleep (standby) mode une xpectedly .
Solution : Check whether any option has been select ed to disable your computer from ent ering sleep (standby) or hibernation mode. If your comput er tries to enter sleep (standby) mode but the request is rejected, the device in the USB connector might be disabled.
Solution : Apply the disk defragmentation tool in Windows for faster access to the data. Optical drive problems • Problem : The optical drive, such as a CD , DVD , or CD-RW drive, does not work. Solution : Make sur e that the comput er is turned on and a CD , DVD , or CD-RW is properly loaded on the center pivot of the drive.
6. Click OK . Y ou can get detailed information from the Mor e Information section of the Micr osoft Knowledge Base 826510. Visit the Microsoft Knowledge Base homepage at: http://support.microsoft.com/, type the number of the knowledge base article you need in the sear ch eld, and click the Search button.
Universal Serial Bus problems • Problem : A device connect ed to the USB connector does not work. Solution : Open the Device Manager window. Make sur e that the USB device setup is corr ect, and that the assignment of computer resour ce and the installation of the device driver ar e correct.
Chapter 11. Getting support There is mor e to owning a ThinkP ad notebook than having a powerful, portable computer . This chapt er offers information about when to communicate with L enovo and how best to do it.
Getting help and service If you need help, service, technical assistance, or just want more information about L enovo products, you will nd a wide variety of sour ces available from L enovo to assist you.
• Lenovo hardwar e r epair - If the problem is det ermined to be caused by Lenovo hardwar e under warranty, trained service personnel ar e available to pr ovide the applicable level of service. • Engineering change management - Occasionally, there might be changes that are r equired after a pr oduct has been sold.
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Appendix A. Regulat or y information Wireless related information Wireless inter operability Wireless LAN PCI Express Mini C ard is designed to be interoper able with any wir eless LAN product that is.
Due to the fact that integr ated wir eless cards operat e within the guidelines found in radio frequency safety standards and r ecommendations, Lenovo believes they ar e safe for use by consumers.
If your computer comes with a wir eless WAN featur e, its transmitter antenna is located at the top left portion of the computer display . 3 Wir eless LAN antenna (Thir d) If your computer has the Mul.
T ype 3: Antenna location 1 Wir eless LAN and WiMAX combo antenna (Main) The main antenna connected to the wireless LAN or WiMAX feature is located at the top left corner of the comput er display .
Export classication notice This product is subject t o the United States Export Administr ation Regulations (EAR) and has an Export Classication Contr ol Number (ECCN) of 4A994.b. It can be re-e xported ex cept to any of the embar goed countries in the EAR E1 country list.
accept r esponsibility for any failur e t o satisfy the pr otection r equirements resulting from a nonrecommended modication of the pr oduct, including the installation of option car ds fr om other manufactur ers.
Japanese VCCI Class B stat ement Japan compliance statement for products which connect t o the power mains with r ated current less than or equal to 20 A per phase Lenovo product service information f.
244 User Guide.
Appendix B. WEEE and recycling statements Lenovo encour ages owners of information technology equipment to r esponsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of progr ams and services to assist equipment owners in recycling their IT products.
Disposing of a L enovo computer components Some L enovo computer pr oducts sold in Japan may have components that contain heavy metals or other environmental sensitive substances.
Battery r ecycling information for European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batt eries are labeled in accordance with European Dir ective 2006/66/EC concerning batt eries and accumulators and wast e batteries and accumulators.
248 User Guide.
Appendix C. Notices Lenovo may not offer the products, services, or featur es discussed in this document in all countries. Consult your local Lenovo repr esentative for information on the products and services curr ently available in your area.
T rademarks The following terms ar e tr ademarks of L enovo in the United S tates, other countries, or both: Lenovo Access Connections Active P rotection System Rescue and Recovery ThinkLight ThinkP a.
Appendix D . Restriction of Hazardous Substances Directive (RoHS) China RoHS T urkish RoHS The Lenovo product meets the requir ements of the Republic of T urkey Directive on the Restriction of the Use of Certain Hazar dous Substances in Electrical and Electr onic Equipment (EEE).
India RoHS RoHS compliant as per E-W aste (Management & Handling) Rules, 2011. 252 User Guide.
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Part Number: (1P) P/N:.
*1P*.
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