Gebruiksaanwijzing /service van het product T40 van de fabrikant Lenovo
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T hinkP a d ® T40 Ser ie s S e rvi c e an d T r o u b l es h o o ting Gu i d e.
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T hinkP a d ® T40 Ser ie s S e rvi ce an d T r o ub l es h o o tin g Gu i d e.
Note Before using this information and the pr oduct it supports, be sure to read the general information under “Important safety information” on page v, Appendix A, “W ireless r elated information,” on page 47, Appendix B, “W arranty information,” on page 51, and Appendix D, “Notices,” on page 79.
Contents Important safety information . . . . . .v Conditions that requir e immediate action . .v General safety guidelines . . . . . . . .v i Service . . . . . . . . . . . . .v i Power cords and power adapters . . . . vii Extension cords and r elated devices .
iv ThinkPad ® T40 Series Service and T roubleshooting Guide.
Important safety information Note Please read important safety information first. This information can help you safely use your ThinkPad personal computer .
Or , they might indicate a potential safety issue. However , do not take risks or attempt to diagnose the situation yourself. Frequently inspect your computer and its components for damage or wear or signs of danger . If you have any question about the condition of a component, do not use the product.
Note: Some parts can be upgraded or replaced by the customer . These parts are r eferred to as Customer Replaceable Units, or CRUs. Lenovo expressly identifies CRUs as such, and pr ovides documentation with instructions when it is appr opriate for customers to replace those parts.
Do not use any power adapter that shows corrosion at the ac input pins and/or shows signs of overheating (such as deformed plastic) at the ac input or anywhere on the power adapter .
Never attempt to open or service any battery . Do not crush, puncture, or incinerate batteries or short circuit the metal contacts. Do not expose the battery to water or other liquids. Only rechar ge the battery pack strictly according to instr uctions included in the product documentation.
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: v Keep the cover closed whenever the computer is plugged in. v Regularly inspect the outside of the computer for dust accumulation.
T ur n ev erything OFF . T ur n ev erything OFF . First, attach all cables to devices . First, remov e the power cord from the outlet. Attach the signal cables to receptacles. Remov e signal cables from receptacles. Attach the power cord to an outlet.
DANGER Reduce the risk of fire and electric shock by always following basic safety precautions, including the following: v Do not use your computer in or near water . v During electrical storms: – Do not use your computer with the telephone cable connection.
DANGER If the backup battery is incorrectly replaced, there is danger of explosion. The lithium battery contains lithium and can explode if it is not properly handled or disposed of.
DANGER To reduce the risk of fire, electrical shock, or injury when using telephone equipment, always follow basic safety precautions, such as: v Never install telephone wiring during an electrical storm. v Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
DANGER Class 1 laser products ar e not considered hazar dous. The design of the laser system and the optical storage drive ensures that ther e is no exposure to laser radiation above a Class 1 level during normal operation, user maintenance, or servicing.
xvi ThinkPad ® T40 Series Service and T roubleshooting Guide.
Important notice for users Important regulatory notice for users Information about hard disk capacity The ThinkPad T40 Series computer complies with the radio frequency and safety standar ds of any country or region in which it has been appr oved for wireless use.
xviii ThinkPad ® T40 Series Service and T roubleshooting Guide.
Finding information with Access IBM The blue Access IBM button can help you in many situations when your computer is working normally , and even when it is not.
Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery , inserting a PC Card, or upgrading your memory . Use the controls shown to play , pause, and rewind the video clip.
Chapter 1. Overview of your new ThinkPad computer Y our ThinkPad at a glance . . . . . . .2 Features . . . . . . . . . . . . . .3 Specifications . . . . . . . . . . . .5 Caring for your ThinkPad computer . . . .6 © Lenovo 2005. Portions © IBM Corp. 2005.
Y our ThinkPad at a glance Front view Rear view Y our ThinkPad at a glance 2 ThinkPad ® T40 Series Service and T roubleshooting Guide.
Features Processor v Intel ® Pentium ® M Processor Memory v Double data rate (DDR) synchr onous dynamic random access memory (DRAM) Memory Speed Support: Y our computer may not be able to operate at all memory speeds (MHz).
v 2 Universal Serial Bus (USB) connectors v Infrar ed port v RJ1 1 telephone connector v RJ45 Ethernet connector v Ultrabay ™ Slim v Docking connector v Integrated wir eless LAN feature (on some mod.
Specifications Size 14-inch model v W idth: 31 1 mm (12.2 in.) v Depth: 255 mm (10.0 in.) v Height: 26.6 to 31.4 mm (1.0 to 1.2 in.) 15-inch model v W idth: 330 mm (13.
Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer .
v Use a quality carrying case that pr ovides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag. Handle storage media and drives properly v A void inserting diskettes at an angle and attaching multiple or loose diskette labels, as these can lodge in the drive.
v T ake care not to turn your computer over while the ac adapter is plugged in. This could break the adapter plug. v T urn off your computer if you ar e replacing a device in a device bay , or else verify that the device is warm-or hot-swappable. v If you exchange drives in your computer , reinstall the plastic bezel faces (if supplied).
2. W ipe each keytop surface with the cloth. W ipe the keys one by one; if you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it.
Caring for your ThinkPad computer 10 ThinkPad ® T40 Series Service and T roubleshooting Guide.
Chapter 2. Solving computer problems Diagnosing problems . . . . . . . . .1 2 T roubleshooting . . . . . . . . . . .1 2 Error messages . . . . . . . . . .1 2 Errors without messages . . . . . . .1 7 A password pr oblem . . . . . . . .1 9 A power switch problem .
Diagnosing problems If you have a problem with your computer , you can test it by using PC-Doctor ® for W indows. To run PC-Doctor for W indows, do as follows: 1. Click Start . 2. Move the pointer to All Programs (in W indows other than W indows XP , Programs ) and then to PC-Doctor for W indows .
Message Solution 0177: Bad SVP data, stop POST task. Checksum of the supervisor password in the EEPROM is not corr ect. The system board should be r eplaced. Have the computer serviced. 0182: Bad CRC2. Enter BIOS Setup and load Setup defaults. Checksum of the CRC2 setting in the EEPROM is not correct.
Message Solution 0200: Hard disk err or The hard disk is not working. Make sure that the har d disk drive is attached firmly . Run the BIOS Setup Utility; then make sure the hard disk drive is not disabled in the Startup menu.
Message Solution 0280: Previous boot incomplete Y our computer was previously unable to complete the boot process. T urn the computer off; then turn it on to start the BIOS Setup Utility . V erify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10.
Message Solution 1810: Hard disk partition layout error A problem in r ecognizing the layout of the partition on the hard disk has halted computer startup.
Message Solution Operating system not found. V erify the following: v The hard disk drive is correctly installed. v A startable diskette is in the diskette drive If you still see the same error message, check the boot sequence, using the BIOS Setup Utility .
v The ac adapter is connected to the computer and the power cor d is plugged into a working electrical outlet. v The computer power is on. (T urn on the power switch again for confirmation.) If these items are pr operly set, and the screen r emains blank, have the computer serviced.
A password problem Problem: I forgot my passwor d. Solution: If you forgot your power -on password, you must take your computer to a Lenovo authorized servicer or a marketing repr esentative to have the password canceled.
If the keyboard pr oblem is resolved, car efully reconnect the external numeric keypad, external keyboard, or mouse, making sur e that you have seated the connectors properly . If keys on the keyboard still do not work, have the computer serviced. Problem: A number appears when you type a letter .
Solution: Make sure that the T rackPoint and the touch pad are set to Automatic in the ThinkPad Configuration Program. Then detach the mouse or the pointing device, and try using the T rackPoint and the touch pad. If the T rackPoint and the touch pad work, the error might be due to the mouse or the pointing device.
Solution: Make sure that: v The battery is char ged. v The operating temperatur e is within the acceptable range. Refer to “Specifications” on page 5. If these items are corr ect, have the computer serviced. Problem: The critical low-battery error message is displayed, and the computer immediately turns off.
lost. To reset the computer , press and hold the power button for 4 seconds or more. If the system is still not r eset, remove the ac adapter and the battery .
is not connected to an ac power source, -or- The system does not enter hibernation mode from suspend mode, if the computer is not connected to an ac power source.
2. Click Power Management . 3. Click the Hibernation tab. 4. Click the Enable hibernation button. 5. Click the Create Now button. For W indows NT : Note: Yo u must format your hard disk with the FAT format system to use hibernation mode in W indows NT .
v If you ar e using the AC adapter , or using the battery , and the battery status indicator is on (is green), pr ess Fn+Home to make the screen brighter . v If the standby status indicator is on (is gr een), press Fn to resume fr om the standby mode.
Solution: This is an intrinsic characteristic of the TFT technology . Y our computer’s display contains multiple thin-film transistors (TFT s). A small number of missing, discolored, or bright dots on the scr een might exist all the time. Problem: A message, “Unable to create overlay window ,” appears when you try to start DVD playback.
Problem: The computer does not operate with a fully charged battery . Solution: The surge pr otector in the battery might be active. T urn off the computer for one minute to reset the pr otector; then turn on the computer again. Problem The battery does not charge.
problem. Starting the Rescue and Recovery workspace is easy . To open Rescue and Recovery , do the following: 1. T urn off your PC, then turn it on again.
v Restore your backups r estores backups you have made with Rapid Restore Ultra, if backups have been made. v Run diagnostics starts diagnostics tests to help determine whether there ar e problems with your PC and what might be causing them. v Create diagnostic disks helps you cr eate special disks used during diagnostic tests.
v The surface of your finger is very dif ferent from when you r egistered your fingerprint. v Y our finger is wet. v A finger is used that has not been enr olled. To improve the situation, try the following: v Clean or wipe your hands to r emove any excess dirt or moisture from the fingers.
Solution: IRQs for the PCI are all set as 11 . The computer does not r espond because it cannot share the IRQ with other devices. Refer to the ThinkPad Configuration Program. Problem: W indows NT does not start; however , the message saying that W indows NT is loading remains on the scr een.
Solution: Be sure that the disk meets the standar ds for your country . Usually , a disk that meets the local standards is marked with a CD logo on the label. If you use a disc that does not meet these standards, we cannot guarantee that it will play , or that, if it does play , the sound quality will be good.
device, then when your computer returns fr om standby or hibernation mode to normal operation, the ″ Unsafe Removal of Device ″ message may appear . Solution: Yo u can safely close this message. It is displayed because of the USB 2.0 driver problem on W indows 2000.
Starting BIOS Setup Utility Y our computer provides a program, called BIOS Setup Utility , that enables you to select various setup parameters. v Config: Set the configuration of your computer . v Date/T ime: Set the date and time. v Security: Set security featur es.
Note: If you need to restor e the settings to their original state as of the time of purchase, pr ess F9 key to load the default settings. Yo u can also select an option in the Restart submenu to load the default settings or discard the changes. 9. Select Restart; then pr ess Enter .
3. T urn on your computer . W atch the display carefully . When the following message is displayed, press the blue Access IBM button to open the Access IBM Predesktop Ar ea: ″ To interrupt normal startup, press the blue Access IBM button. ″ 4. Double-click Recover to factory contents .
3. T urn on your computer . W atch the display carefully . While the message, “T o interrupt normal startup, press the blue Access IBM button” is displayed at the lower left of the screen, pr ess the Access IBM button. The Rescue and Recovery workspace opens.
4. Remove the scr ew that secures the hard disk drive. 5. Open the computer display; then stand the computer on its side and remove the har d disk drive by pulling the cover away from the computer . 6. Detach the cover fr om the hard disk drive. 7. Attach the cover to a new har d disk drive.
9. Close the computer display and place the computer with its bottom side up. Reinstall the screw . 10. Reinstall the battery . 11 . T urn the computer over again. Connect the ac adapter and the cables to the computer . Replacing the battery 1. T urn of f the computer , or enter hibernation mode.
4. Install a fully char ged battery . 5. Slide the battery latches to the locked positions. 6. T urn the computer over again. Connect the ac adapter and the cables to the computer .
Replacing the battery 42 ThinkPad ® T40 Series Service and T roubleshooting Guide.
Chapter 3. Getting help and service Getting help and service . . . . . . . .4 4 Getting help on the We b . . . . . . . .4 4 Calling the Customer Support Center . . .4 4 Getting help around the world . . . . . .4 6 © Lenovo 2005. Portions © IBM Corp.
Getting help and service If you need help, service, technical assistance, or just want more information about ThinkPad computers, you will find a wide variety of sources available from Lenovo to assist you.
The following items are not cover ed: v Replacement or use of parts not manufactur ed for or by Lenovo or nonwarranted parts Note: All warranted parts contain a 7-character identification in the forma.
Getting help around the world If you travel with your computer or relocate it to a country wher e your ThinkPad machine type is sold, your computer might be eligible for International W arranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
Appendix A. Wireless related information Wireless interoperability W ireless LAN Mini-PCI Adapter is designed to be interoperable with any wireless LAN pr oduct that is based on Direct Sequence Spr ead Spectrum (DSSS) and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology , and is compliant to: v The IEEE 802.
Because W ireless LAN Mini-PCI Adapter and Bluetooth Daughter Card operates within the guidelines found in radio frequency safety standar ds and recommendations, Lenovo believes the integrated wir eless cards ar e safe for use by consumers.
Access Point that is W i-Fi compliant or in Ad Hoc mode, this device will operate in its authorized modes in all geographies. Please reconfigur e selected frequencies when you travel fr om one country to another .
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Appendix B. W arranty information Lenovo Statement of Limited W arranty LSOL W-00 05/2005 Part 1 - General T erms This Statement of Limited Warranty includes Part 1 - General T erms, Part 2 - Country-unique T erms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1.
What this W arranty Does not Cover This warranty does not cover the following: v any softwar e programs, whether pre-loaded or shipped with the Machine, or installed subsequently; v failur e resulting.
If your problem can be r esolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse, speaker , memory , hard disk drive), your Service Provider will ship the CRU to you for you to install.
other service locations around the world), and (c) ensur e that such processing complies with any laws applicable to such Personal Data. Limitation of Liability Lenovo is responsible for loss of, or d.
and Lenovo’s rights, duties, and obligations arising from, or r elating in any manner to, the subject matter of this Statement of Limited W arranty , without regar d to conflict of law principles.
MEXICO Jurisdiction: The following is added after the first sentence: Any litigation arising from this Statement of Limited W arranty will be settled exclusively by the Federal Courts of Mexico City , Federal District.
UNITED ST A TES Governing Law: The following replaces "laws of the country in which you acquir ed the Machine" in the first sentence: laws of the State of New Y ork.
Other vacancies shall be filled by the respective nominating party . Proceedings shall continue from the stage they wer e at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its, the first appointed arbitrator shall be the sole arbitrator , provided that the arbitrator was validly and properly appointed.
W arranty shall be finally settled by arbitration which shall be held in Metro Manila, Philippines in accordance with the laws of the Philippines then in effect. The arbitration awar d shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law .
If you purchase a Machine in one of the W estern European countries, as defined above, you may obtain warranty service for that Machine in any of those countries from a Service Pr ovider , provided the Machine has been announced and made available by Lenovo in the country in which you wish to obtain service.
Jurisdiction: The following exceptions are added to this section: 1) In Austria the choice of jurisdiction for all disputes arising out of this Statement of Limited W arranty and relating thereto, inc.
termination or nullity will be finally settled under the Rules of Arbitration and Conciliation of the International Arbitral Center of the Federal Economic Chamber in V ienna (V ienna Rules) by three arbitrators appointed in accordance with these r ules.
1. Lenovo’s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited W arranty or due to any o.
THE FOLLOWING TERMS APPL Y TO THE COUNTR Y SPECIFIED: AUSTRIA The provisions of this Statement of Limited W arranty replace any applicable statutory warranties.
In such instances, regar dless of the basis on which you are entitled to claim damages from Lenovo, Lenovo is liable for no mor e than: (items 1 and 2 unchanged).
Except as expressly pr ovided in these terms and conditions, all statutory conditions, including all warranties implied, but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are her eby excluded.
involving nonperformance by Lenovo in respect of the subject matter of this Statement of W arranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from Lenovo.
Part 3 - W arranty Information This Part 3 provides information r egarding the warranty applicable to your Machine, including the warranty period and type of warranty service Lenovo provides. W arranty Period The warranty period may vary by country or region and is specified in the table below .
Machine T ype Country or Region of Purchase W arranty period T ypes of W arranty Service Korea Parts and Labor - 1 year Battery pack - 1 year 7 1 US, Canada, Mexico, Brazil, Australia Parts and Labor .
T ypes of W arranty Service If requir ed, your Service Provider will pr ovide repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below . Scheduling of service will depend upon the time of your call and is subject to parts availability .
be returned to you at Lenovo’s expense, unless your Service Pr ovider specifies otherwise. Yo u are r esponsible for the subsequent installation and verification of the Machine. 5. CRU and On-site Service This type of W arranty Service is a combination of T ype 1 and T ype 2 (see above).
Country or Region T elephone Number Canada 1-800-565-3344 (English, French) In T oronto only call: 416-383-3344 Chile 800-224-488 (Spanish) China 800-810-1818 (Mandarin) China (Hong Kong S.
Country or Region T elephone Number India 1600-44-6666 Alternate T oll Free: +91-80-2678-8940 (English) Indonesia 800-140-3555 +62-21-251-2955 (Bahasa, Indonesian, English) Irelan 01-815-9202 warranty.
Country or Region T elephone Number Philippines 1800-1888-1426 (English) +63-2-995-8420 (Philipino) Poland +48-22-878-6999 Portugal +351-21-892-7147 (Portuguese) Romania +4-021-224-4015 Russian Federa.
All software pr ograms pre-loaded in the equipment shall only have a thirty- (30) day guarantee for installation defects from the date of pur chase. Lenovo is not responsible for the information in such softwar e programs and/or any additional software pr ograms installed by you or installed after purchase of the product.
Appendix C. Customer Replaceable Units (CRUs) For your ThinkPad computer , the following parts are designated Customer Replaceable Unit (CRU) parts. Listed below are the CRUs and the documentation wher e removal/r eplacement instructions are located.
Yo u can find instructions for replacing CRUs in Access IBM, your on-boar d help. To start Access IBM, press the blue Access IBM button on your ThinkPad.
Appendix D. Notices Notices Lenovo may not offer the pr oducts, services, or features discussed in this document in all countries. Consult your local Lenovo repr esentative for information on the products and services curr ently available in your area.
indemnity under the intellectual property rights of Lenovo or thir d parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The r esult obtained in other operating environments may vary .
instructions, may cause harmful interfer ence to radio communications. However , there is no guarantee the interfer ence will not occur in a particular installation.
This product has been tested and found to comply with the limits for Class B Information T echnology Equipment according to CISPR 22/European Standard EN 55022. The limits for Class B equipment wer e derived for typical residential envir onments to provide r easonable protection against interference with licensed communication devices.
Y our ThinkPad computer has a lithium ion battery pack or a nickel metal hydride battery pack. If you are a company ThinkPad computer user and need to dispose of a battery pack, contact the proper person in ThinkPad sales, service, or marketing, and follow that person’s instructions.
Customer Support: For support information and phone numbers to help with initial installation of software, visit http://www .lenovo.com/think/support. To purchase technical support beyond this initial installation support, visit http://www .lotus.com/passport.
IBM - Lotus Notes and SmartSuite Program P .O. Box 31 18 Cumbernauld, Scotland, G68 9JX To inquire about an order , contact: ibm_smartsuite@modusmedia.
Microsoft, W indows, and W indows NT are trademarks of Micr osoft Corporation in the United States, other countries, or both. Intel, Pentium, and Intel SpeedStep are trademarks of Intel Corporation in the United States and/or other countries. (For a complete list of Intel trademarks, see www .
Index B battery problems 27 replacing 40 BIOS Setup Utility 35 boot priority order list 31 built-in wireless networking car d problem 33 C carrying the computer 6 CD playback problem 32 cleaning the c.
88 ThinkPad ® T40 Series Service and T roubleshooting Guide.
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Part Number: 39T2332 Printed in China (1P) P/N: 39T2332.
Een belangrijk punt na aankoop van elk apparaat Lenovo T40 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Lenovo T40 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Lenovo T40 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Lenovo T40 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Lenovo T40 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Lenovo T40 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Lenovo T40 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Lenovo T40 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
