Gebruiksaanwijzing /service van het product 1200 van de fabrikant Lexmark
Ga naar pagina of 208
Optra Color 1200 User’ s Guide.
First Edition (March 1998) The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNA TIONAL, INC.
iii Table of contents Ta b l e o f contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix About the manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Conventions .
iv Table of contents Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Printing current menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Changing menu settings .
v Table of contents 4 Managing memory . . . . . . . . . . . . . . . . . . . . . . . . 65 Printer memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 EDO memory . . . . . . . . . . . . . . . . . .
vi Table of contents 6 Replacing supplies . . . . . . . . . . . . . . . . . . . . . . . . 89 Ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Storing supplies . . . . . . . . . . . . . .
vii Table of contents Appendix C: Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Printing font samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Resident fonts . . . . . . . . . . . . . . .
viii Table of contents.
ix Preface Preface About the manuals This User ’ s Guide provides detailed information about color functions, media specifications, printer supplies, memory requir ements, changing printer settings, using the printer operator panel, and solving printer problems.
x Preface • Messages that appear on the operator panel display are also printed in a boldface type: If Black To n e r E m p t y appears on the operator panel display , you must install a new black toner cartridge before you can r esume printing. • Notes, warnings, and cautions appear in the left col- umn for easy refer ence.
xi Preface • Card Stock & Label Guide , which provides detailed information about selecting media appropriate for your printer . • A listing of PCL emulation printer commands.
xii Preface.
xiii Trademarks T rademarks FontV ision, Lexmark, MarkNet, MarkV ision, and Optra are trademarks of Lexmark International, Inc., r egistered in the United States and/or other countries. LexExpress, LexOnSite, and Operation ReSource ar e service marks of Lexmark International, Inc.
xiv Trademarks PostScript ® is a r egistered trademark of Adobe Systems Incorporated. PostScript is Adobe Systems’ designation of a set of printer commands (language) and functions included in its printer products. This printer is intended by Lexmark International, Inc.
1 Introducing your printer 1 Intr oducing y our printer The Optra Color 1200 is a network color printer that uses electrophotographic technology to deliver high quality images, presentation graphics, line art, and text.
2 Chapter 1: Introducing your printer Print speed Y our Optra Color 1200 printer can print four -color and mono jobs at up to 12 ppm. W ith all printers, print speed varies depending on specific characteristics of the job, such as the size of the formatted page, the number of fonts, the number and complexity of images and graphics, and so on.
3 MarkVision MarkVision The MarkV ision printer utility , included on the CD that was shipped with your printer , pr ovides numerous printer management and color management tools that you can access directly fr om your computer .
4 Chapter 1: Introducing your printer.
5 Changing printer settings 2 Changing printer settings Read this chapter for details about the printer settings you can change to control printer function. T o make it easy for you to find the information you need, the chapter is orga- nized according to the str ucture of the printer operator panel menus.
6 Chapter 2: Changing printer settings Using the operator panel The operator panel on the top of your printer has a 2-line by 16-character liquid crystal display (LCD), five buttons, and one indicator light. The light indicates whether the printer power is on and whether the printer is idle or busy processing a job.
7 Using the operator panel MarkVision’ s remote operator panel The MarkV ision utility has a re mote operator panel that displays an exact replica of the printer operator panel on your computer screen. Y ou can use the remote operator panel to check printer status and change printer settings just as you would the printer operator panel.
8 Chapter 2: Changing printer settings Menus A number of menus ar e available to make it easy for you to change printer settings. The diagram on page 12 shows the menus and all of the menu items available in each menu. The items in each menu and the values you can select are described in mor e detail in the tables beginning on page 13.
9 Menus If an error message appears on the display , see “Understanding printer messages” on page 100. Changing menu settings Follow the steps below to change a user default setting from the menus: 1 From the operator panel, press Menu> or <Menu .
10 Chapter 2: Changing printer settings 7 When the value you want appears on the second line of the display , press Select to make the value the new user default setting. An asterisk appears beside the value to indicate that it is now the user default setting.
11 Menus If you want to disable the button sequence so users cannot easily lock or unlock the menus from the printer operator panel, change the password variable of the PJL JOB com- mand. Select any non-zero value for the passwor d vari- able to prevent the button sequence fr om unlocking (or locking) the menus.
12 Chapter 2: Changing printer settings Menu o ver vie w Menus or menu items in italics are displa y ed only when the required option is installed. Capitalized men u items (f or example , P APER SIZE) hav e submen us . Ref er to the tab les on the f ollo wing pages f or a listing of the va lues for each men u item.
13 Menus Supplies Menu The Supplies Menu provides information about printer supplies that requir e attention. It is only available when a supply is low or needs re placement. Y ou can view the Supplies Menu when the printer is idle or when the printer is busy processing or printing a job.
14 Chapter 2: Changing printer settings Maintenance Menu The Maintenance Menu provides information about printer parts that need replacement by a service techni- cian.
15 Menus Color Menu Use the Color Menu to make print quality adjustments and customize color printing. Color Menu Menu item V alues Color Correction Vivid* RGB CMYK Black & White Displa y The Color Correction setting lets you adjust the printed color to better match the colors of other output de vices or standard color systems.
16 Chapter 2: Changing printer settings Pa p e r Me n u Use the Paper Menu to define all settings relating to the media you load in your printer . Pa p er M e nu Menu item V alues P aper Source T ray 1* Tr a y 2 Tr a y 3 MP F eeder Manual P aper Manual En v The P aper Source setting identifies the def ault paper source.
17 Menus P aper Size (continued) Manual P ap Size A4* (Countr y specific) A5 JIS B4 JIS B5 Letter* (Countr y specific) Legal A3 11x17 Univ ersal Manual En v Size 7 3 / 4 Env elope 9 Env elope 10 Env e.
18 Chapter 2: Changing printer settings P aper T ype T ray 1 T ype Plain P aper* Bond Letterhead Preprinted Colored P aper T ransparency Custom T ype 1 Custom T ype 2 Custom T ype 3 Custom T ype 4 Tr .
19 Menus P aper T ype (continued) MP F eeder T ype Plain P aper Bond Letterhead Preprinted Colored P aper T ransparency Labels Card Stock Env elope Custom T ype 1 Custom T ype 2 Custom T ype 3 Custom .
20 Chapter 2: Changing printer settings P aper T ype (continued) The P aper T ype setting lets y ou specify the type of media installed in each source.
21 Menus Substitute Size Off* Letter / A4 11x17 / A3 All Listed Select Letter / A4 if you w ant the printer to automatically print A4 jobs on letter size paper and letter jobs on A4 size paper , if the requested size is not currently installed in the printer .
22 Chapter 2: Changing printer settings Finishing Menu Use the Finishing Menu to specify the final output of your jobs, including the number of copies, whether you want to insert separator pages between jobs, and how many page images you want to print on each sheet of paper .
23 Menus Separator Sheets None* Between Copies Between Jobs Between P ages Y ou can ha v e the printer inser t b lank separator sheets betw een jobs , between m ultiple copies of a job , or between each page of a job . Separator sheets are pulled from the source identified in the Separator Source menu item.
24 Chapter 2: Changing printer settings Multipage Order Horizontal* Ve r t i c a l Re v Horizontal Re v V er tical Use the Multipage Order setting to determ ine the sequence of the page images on each sheet of a multipage print job . The actual order of the pages depends on whether the individual page images use por trait or landscape orientation.
25 Menus Multipage View A uto* Long Edge Shor t Edge When using multipage printing, the printer by def ault automatically chooses whether to position the top of each page image along the long edge of the sheet or along the shor t edge, depending on how it can best fit the selected n umber of images on the sheet.
26 Chapter 2: Changing printer settings T ests Menu Use the T ests Menu to print a variety of listings r elating to available printer resour ces, printer settings, and print jobs. Additional menu items let you set up printer hardwar e and troubleshoot printer pr oblems.
27 Menus F or mat Flash Y es No F or matting flash memory deletes all resources (fonts , macros) stored in flash memor y and prepares flash memor y to receiv e new resources. Y ou ma y want to select Print Director y bef ore you f or mat the flash memor y to determine what resources, if any , are stored in flash.
28 Chapter 2: Changing printer settings Job Menu The Job Menu is available when the printer is idle, when the printer is busy processing or printing a job, when a printer message is displayed, or when the printer is in Hex T race mode. Pr ess Menu> or <Men u to open the Job Menu.
29 Menus Setup Menu Use the Setup Menu to configure a variety of printer fea- tures. Setup Menu Menu item V alues Printer Language PCL Emulation PS 2 Emulation* The printer language defines how the computer communicates with the printer .
30 Chapter 2: Changing printer settings Download T arget RAM* Flash Disk The Download T arget menu item specifies where y ou want to store downloaded resources . Storing downloaded resources in flash memor y or an optional hard disk is permanent storage rather than the temporary storage that RAM provides .
31 Menus A uto Continue Disab led* 5…255 Set A uto Continue to a v alue between 5 seconds and 255 seconds to ha v e the printer automatically continue operating after it detects one of the f ollowin.
32 Chapter 2: Changing printer settings P age Protect Off* On Set P age Protect On to ensure that an entire page is processed bef ore it is printed. This may be helpful if you are ha ving troub le printing a page proper ly because of comple x page errors.
33 Menus Printer Usage Max Speed* Max Yield The Printer Usage setting deter mines how y our printer reacts when it receives mono pages (pages with only blac k pr int). The setting y ou choose aff ects the ov erall print speed and how frequently you m ust replace printer supplies.
34 Chapter 2: Changing printer settings Job Accounting Off* On If you ha v e an optional disk installed in your printer , set Job Accounting On to use the disk to store statistical inf or mation about y our printer’ s most recent jobs.
35 Menus PCL Em ul Menu Use the PCL Emul Menu to change printer settings that only affect jobs printed using the PCL emulation printer language.For information about the PCL emulation com- mands supported by your printer , r efer to the printer Te c h - nical Reference.
36 Chapter 2: Changing printer settings Symbol Set List of symbol set IDs and symbol set names 10U PC-8* (Countr y specific) 12U PC-850* (Countr y specific) A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols used when printing with a selected font.
37 Menus A4 Width 198 mm* 203 mm The A4 Width menu item lets y ou select the width of the logical page f or A4 paper . When y ou select 198 mm, the width of the logical page is compatible with He wlett-P ackard LaserJet printers. When you select 203 mm, the width of the logical page is wide enough to print eighty 10-pitch characters .
38 Chapter 2: Changing printer settings A uto CR after LF Off* On The A uto CR after LF setting deter mines whether the printer automatically perf orms a carriage retur n after a line f eed control command.
39 Menus Po s t S c r i p t M e n u Use the PostScript Menu to change settings that only affect jobs printed using the PostScript Level 2 emulation printer language. For information about the PostScript commands supported by your printer , r efer to the printer T echnical Reference .
40 Chapter 2: Changing printer settings P arallel Menu Use the Parallel Menu to change settings affecting jobs sent to the printer via a parallel interface port. When you select Parallel Menu from the operator panel, Std Parallel appears on the second line of the display .
41 Menus NP A Mode On Off Au to * NP A is a mode of bidirectional communication that f ollows the con v entions defined in Network Printing Alliance Protocol, A Pr inter/Host Control Specification De v eloped by the NP A . NP A mode requires special processing of the pr int data.
42 Chapter 2: Changing printer settings Adv anced Status Off On* If Advanced Status is set On, bidirectional comm unication is enabled through the par allel interf ace. Protocol Standard F astbytes* Y ou can select Standard or F astbytes protocol f o r the par allel interf ace.
43 Menus Serial Menu Use the Serial Menu to change settings affecting jobs sent to the printer via the serial interface port. This menu is only available if an optional tri-port adapter is installed in your printer .
44 Chapter 2: Changing printer settings Serial Buffer Disabled Au to * 3K to maximum size allo wed Y ou can configure the size of the serial input b uffer to meet the requirements of y our system.
45 Menus Serial Protocol DTR* (hardw are handshaking) DTR/DSR (hardware handshaking) XON/XOFF (software handshaking) XON/XOFF/DTR (combined handshaking) XON/XOFF/DTR/DSR (combined handshaking) The pri.
46 Chapter 2: Changing printer settings Pa r i t y E ve n Odd None* Ignore This setting lets you select the parity f or serial input and output data frames. Ref er to the T echnical Reference f or more inf or mation about parity . Honor DSR Off* On The Honor DSR setting deter mines whether the printer uses its data set ready (DSR) signal.
47 Menus Netw ork Menu Use the Network Menu to change settings affecting jobs sent to the printer via the network port. This menu is only available if an optional network adapter is installed in your printer .
48 Chapter 2: Changing printer settings Network Buff er A uto* 3K to maximum size allo wed Y ou can configure the size of the netw ork input buff er to meet the requirements of your system.
49 Menus Infrared Menu Use the Infrared Menu to change settings af fecting jobs sent to the printer via the infrared interface port. This menu is only available if an optional tri-port adapter is installed in your printer . If the Infrared Port menu item is set to Disabled, all of the other menu items in the Infrared Menu ar e hidden.
50 Chapter 2: Changing printer settings NP A Mode Off Au to * NP A is a mode of bidirectional communication that f ollows the con v entions defined in Network Printing Alliance Protocol, A Pr inter/Host Control Specification De v eloped by the NP A . NP A mode requires special processing of the pr int data.
51 Menus Window Siz e A uto* 1 The Window Siz e setting specifies the maximum number of infr ared frames the printer can receive bef ore it must send an ackno wledgment to the host computer . If Auto is selected, the printer automatically sets the window size during pow er-on to maximize link perf o rmance.
52 Chapter 2: Changing printer settings LocalT alk Menu Use the LocalT alk Menu to change settings af fecting jobs sent to the printer via the LocalT alk port.
53 Menus NP A Mode Off Au to * NP A is a mode of bidirectional communication that f ollows the con v entions defined in Network Printing Alliance Protocol, A Pr inter/Host Control Specification De v eloped by the NP A . NP A mode requires special processing of the pr int data.
54 Chapter 2: Changing printer settings NP A Hosts 1…10 (2*) Use this setting to specify the maximum number of NP A hosts that can register f or NP A printer aler ts.
55 Menus F ax Menu Use the Fax Menu to configure a serial port to r eceive faxes from a class 1 fax modem connected to the port. This menu is only available if an optional tri-port adapter is installed in your printer . If the Fax Port menu item is set to Disabled, all of the other menu items in the Fax Menu are hidden.
56 Chapter 2: Changing printer settings Fa x Pa r i t y E ve n Odd None* Ignore This setting lets you select the parity f or the input and output data frames .
57 Communicating in color 3 Using color Y our printer pr ovides you with outstanding color printing technology for many business office uses, such as business charts, photographic images, or spot colors. Color can give life to your printed material, adding excite- ment, realism, importance, clarity , or whatever feeling you want to convey .
58 Chapter 3: Using color Guidelines Follow these guidelines when using color: • Less is better when using color . Overusing color can minimize its impact. • Be consistent with your color use to make your mes- sage meaningful and easy to understand.
59 Defining color is additive color , and light reflected fr om ink or toner on a page is subtractive color . Additive color s The colors displayed on computer scre ens are combina- tions of re d, green, and blue (RGB).
60 Chapter 3: Using color Color tools Since no two people see color in exactly the same way , you need to match your colors to standard colors. Ther e are several tools to help balance your own perc eption of color with measurable color standards.
61 Adjusting color Adjusting color Y ou can make color adjustments fr om your Lexmark printer driver , from the MarkV ision printer utility , and from the printer operator panel. Lexmark posts updates about color support on its web site (www .lexmark.
62 Chapter 3: Using color Black & White T o print color images in a monochrome gray scal e. • Y ou want to print a draft of a color document in shades of blac k and white. • Y ou’ re printing a color document for photocop ying. • Y ou want to preserve y our color toner and thereby reduce printing e xpenses.
63 Printing color and mono jobs Printing color and mono jobs Y ou can choose whether your printer handles all pages as if they contain color , or adjusts mechanically when it rec- ognizes a mono page—one which r equires black toner only .
64 Chapter 3: Using color If you set Printer Usage to Maximum Y ield , the printer drops the transport belt when it detects a mono page and thereby r emoves the color print units from the paper path. This extends the life of the color photoconductors and color toner cartridges.
65 Printer memory 4 Mana ging memor y Printer memory The Optra Color 1200 printer ships with at least 32MB of standard memory . T o determine the amount of memory currently installed in your printer , select Print Menus from the T ests Menu. The total installed memory appears on the printout.
66 Chapter 4: Managing memory Adding memory Y ou may choose to install optional memory to incr ease the printer memory to a maximum of 128MB. Y ou must install memory cards in pairs, each with the same amount of memory . For example, to install 32MB of memory you must install two 16MB cards.
67 Printer memory Y ou may also want to set the Print Quality menu item to Graphics or Images, since the 1200 Image Quality setting requir es more memory . If Complex Page err ors persist, try setting Page Protect On fr om the Setup Menu. If you expe- rience frequent Memory Full err o rs, you may want to set Resource Save Of f.
68 Chapter 4: Managing memory Flash memory Y our printer comes with 4MB of standar d flash memory . If you frequently download fonts, macr os, forms, or symbol sets to your printer , you may want to use flash memory storage, rather than RAM.
69 Managing resources downloaded to flash or disk Storing job statistics Y ou can also use an installed har d disk to gather statistics about a specified number of the most re cent print jobs.
70 Chapter 4: Managing memory.
71 Paper sources and output bins 5 P aper handling P aper sour ces and output bins Y our printer comes equipped with two standar d paper sources: a 250-sheet paper tray and the 100-sheet multi- purpose feeder . (Some models may ship with a second 250-sheet tray .
72 Chapter 5: Paper handling P aper siz e s Y our printer supports a wide variety of paper sizes. Some paper sizes feed from the trays short edge first, and others feed long edge first. This affects the print speed, as well as the proper positioning of letter head or other preprinted paper in the trays.
73 Paper sizes The following tables list the paper and envelope sizes your printer supports. P aper size specifications Size Dimensions Feed orientation Print speed (ppm) A5 148 x 210 mm Long edge 16 JIS B5 182 x 257 mm Long edge 13.5 A4 210 x 297 mm Long edge 12 JIS B4 257 x 364 mm Short edge 7.
74 Chapter 5: Paper handling Media guidelines Select appropriate media (paper , transpar encies, labels, card stock, and envelopes) for your printer to avoid print- ing problems. For detailed information about media char- acteristics, refer to the Card Stock & Label Guide available on the CD that was shipped with your printer .
75 Media guidelines Letterhead Refer to the illustrations at left to orient A4 or letter size preprinted paper in the multipurpose feeder or the paper trays. Preprinted papers such as letter head must be able to with- stand temperatures up to 195°C (383°F) without melting or re leasing hazardous emissions.
76 Chapter 5: Paper handling T ransparencies For best results, use only the following Lexmark transpar- encies with the Optra Color 1200 printer: These transparencies ar e designed to provide optimal print quality when used with your printer .
77 Media guidelines Loading transparencies Before loading transparencies, fan the stack to pr event sheets from sticking together . T o prevent print quality problems, avoid getting fingerprints on the transpar en- cies. Load transparencies only in the multipurpose feeder or tray 1.
78 Chapter 5: Paper handling En velopes Y ou can load up to 15 envelopes in the multipurpose feeder . Load envelopes with the flap side down and the short edge nearest the r eturn address area positioned to enter the printer first, as shown. Do not load stamped envelopes.
79 Media guidelines Labels If you occasionally need to print labels, use paper labels designed for laser printers. Use only label sheets that have no gaps between the labels, as shown at left. T ry a sample of any labels you are considering using with the printer be fo re p urc ha si ng a l arg e q ua nt it y .
80 Chapter 5: Paper handling Storing media Properly storing media helps ensur e trouble-fr ee printing. Follow the guidelines below: • For best re sults, store media in an envir onment where the temperatur e is approximately 21°C (70°F) and the relative humidity is 40%.
81 Loading paper in the trays the operator panel, MarkV ision, or the printer driver before sending the job to print. • If you are printing a job using manual feed, send the job to the printer and then wait for the Load Manual message to appear on the display before you place media in the multipurpose feeder .
82 Chapter 5: Paper handling T ra y linking If you want to increase your printer ’s paper capacity , you can add up to two optional 250-sheet drawers to your printer . If you load the same paper size and type in more than one tray , the printer automatically links the trays: when one tray is empty , paper feeds from the other tray .
83 Using the multipurpose feeder Using the m ultipurpose feeder The multipurpose feeder holds 100 sheets of paper , 30 transparencies, 30 sheets of labels, or 15 envelopes. Refer to the Setup Guide for instructions for loading media in the multipurpose feeder .
84 Chapter 5: Paper handling f Press Go to return the printer to the ready state. 2 Select the paper size. Since the multipurpose feeder does not automati- cally sense the size of the media you loaded, you must select the correct paper size.
85 Using the multipurpose feeder Feeding media manuall y Y ou can also use the multipurpose feeder to feed single sheets of paper , transpar encies, card stock, labels, or indi- vidual envelopes.
86 Chapter 5: Paper handling c Press Menu> until Pap e r S i z e appears on the sec- ond line of the display . d Press Select to select Paper Size. e Press and release Menu> until Man ual P ap Size or Manual En v Siz e appears on the second line of the display .
87 Using the multipurpose feeder 6 When Load Manual appears on the operator panel display , insert a single sheet of media in the feeder . a If necessary , press the bottom of the multipur- pose feeder until it clicks into the loading posi- tion.
88 Chapter 5: Paper handling.
89 Ordering supplies 6 Replacing supplies Periodically you’ll need to install new toner cartridges and the items included in the two photoconductor kits (listed below). Y ou may find it helpful to keep these replacement supplies on hand so you can operate your printer without interruption.
90 Chapter 6: Replacing supplies If you’re in the U.S., call 1-800-438-2468 to or der supplies from Lexmark Dir ect or to request information about Lex- mark Authorized Supplies Dealers in your area. The following table lists appropriate phone numbers for other countries.
91 Storing supplies Storing supplies Choose a cool, clean storage area for your printer supplies. Store toner cartridges and photoconductors in their origi- nal packaging until you are r eady to install them.
92 Chapter 6: Replacing supplies When do I replace them? Yo u r p r i n t e r d i s p l a y s Supplies on the second line of the operator panel display when there ar e any supplies that need attention.
93 When do I replace them? Toner car tridges The average yield of each toner cartridge is 6,500 pages. The actual yield depends on the density of print on each page and whether you have T oner Saver set On. When the printer detects that the toner supply in a partic- ular cartridge is getting low , it posts the 88 color T oner Low message.
94 Chapter 6: Replacing supplies Photoconductors The photoconductor is the cylindrical drum that inserts in the toner cartridge. Just as there is a cyan, magenta, yel- low , and black toner cartridge, ther e is also a unique cyan, magenta, yellow , and black photoconductor .
95 When do I replace them? for more information about print quality pr oblems that may be caused by worn out photoconductors. When you need to install new photoconductors, refer to the installation instructions that come with the photocon- ductors. Each time you re place the black photoconductor , be sure you also replace the fuser coating r oll.
96 Chapter 6: Replacing supplies Recyc ling used supplies Lexmark’s Operation ReSource SM pr ogram lets you partic- ipate in a worldwide recycling ef fort at no cost to you. Simply package your used toner cartridges and photocon- ductors in the shipping box used for the replacement sup- ply .
97 Conserving supplies Blac k & White printing If you’re printing drafts of a color document, or you’re printing a color document that you want to photocopy , set Color Correction to Black & White in the Color Menu. Y our document prints in shades of gray suitable for reviewing or photocopying on a monochr ome copier .
98 Chapter 6: Replacing supplies Replacing service items After printing approximately 100,000 pages, the message 80 Scheduled Maintenance appears on the printer display . This message indicates that it’s time for a service techni- cian to re place the fuser , transport belt, and roller set.
99 Solving printer problems 7 Solving printer pr ob lems Sometimes printer problems ar e very easy to solve. If your printer is not re sponding, first make sure: • The printer cable is secure ly attached to the printer and the host computer . • The power cord is plugged into the printer and a properly gr ounded electrical outlet.
100 Chapter 7: Solving printer problems Under standing printer messages Y our printer displays two types of messages: status mes- sages and attendance messages. Status messages provide information about the current state of the printer . They requir e no action on your part.
101 Understanding printer messages Ready He x He x T race diagnostic mode is active , and the printer is ready to receive data. Use He x T race to isolate the source of a print job problem. With He x T race selected, all data sent to the printer is pr inted in he xadecimal and character representation.
102 Chapter 7: Solving printer problems Printing Font List A list of av ailable f onts f or the selected printer language is pr inting. T o cancel the pr int job , press Menu> or <Menu . The Job Men u is displa yed. Press Menu> or <Menu until Cancel Job appears on the second line .
103 Understanding printer messages Attendance messages Message Action Close T op Covers Close the printer’ s top cov er and rear cover . Inser t T ra y x Inser t the tra y indicated (tray 1, 2, or 3).
104 Chapter 7: Solving printer problems Print Jobs on Disk? Jobs that w ere spooled to the optional hard disk bef ore the pr inter w as last turned off hav e not yet printed. Press Go to pr int the jobs . Press Return or Stop to delete the jobs from the disk without printing them.
105 Understanding printer messages 38 Memor y Full The printer is processing the job , but the memory used to store pages is full. •P r e s s Go to clear the message and continue printing. Some data ma y not print or ma y not print correctly . • Cancel the print job .
106 Chapter 7: Solving printer problems 54 P arallel Option x Error The pr inter has detected a protocol error on the specified par allel interf ace. Chec k the cable connection betw een the printer and the computer , and make sure the cable is not def ective .
107 Understanding printer messages 56 Serial x P or t Disabled Data was sent to the specified serial por t, but the por t has been disabled from the Serial Buffer menu item. •P r e s s Go to clear the message. The printer discards the data sent to the serial por t.
108 Chapter 7: Solving printer problems 84 Color PC Lif e W a rning This message aler ts you that y ou can print approximately 100 pages bef ore the Color PC Drums Exhausted message appears. If y ou do not hav e new color photoconductors on hand, order them now .
109 Identifying other problems Identifying other pr oblems The information in the following tables may help you solve other printing problems. If these suggestions still do not correct the pr oblem, call for service. Y ou may have a printer part that re quires cleaning or r eplacement by a ser- vice technician.
110 Chapter 7: Solving printer problems Colored lines, streaks , or smudges appear on the printed page, or print appears blurred or unclear . Replace the photoconductors. If the prob lem only occurs when printing blac k, you can replace just the b l ac k photoconductor and fuser coating roll.
111 Identifying other problems Light lines or streaks appear on the printed page. Clean the LEDs. See page 126 for more inf or mation. Make sure the aff ected pr int unit is completely installed in the printer . Remov e the aff ected print unit and gently shake it bac k-and-f or th to distribute the toner e v enly .
112 Chapter 7: Solving printer problems Printed mater ials deliv ered by the postal ser vice arriv e with ghosting or mirror images of the te xt visib le on the page.
113 Identifying other problems Quality of printed images is inadequate. Set T oner Sav er Off from the Color Menu. Set Print Quality to Images or 1200 Image Quality . See page 15 or page 61 f or more inf or mation. If you’ re pr inting low resolution images using P ostScr ipt Le vel 2 emulation, set Image Smoothing On.
114 Chapter 7: Solving printer problems Printer pr oblems Prob lem Action Y ou cannot inser t the paper tra y into the printer . Press the plate in the bottom of the tray until it clic ks. Then insert the tray in the printer . Y ou cannot inser t a pr int unit into the printer .
115 Identifying other problems Y ou cannot pr int color . Mak e sure the Color Correction menu item is not set to Blac k & White. Make sure y ou’ re using a color printer dr iv er . Make sure color printing is selected from the printer dr iv er .
116 Chapter 7: Solving printer problems P aper does not f eed properly . Make sure you’ re using recommended paper or other media. Make sure the adjustab le guides in the tra y or multipur pose f eeder are adjusted properly for the paper y ou loaded.
117 Identifying other problems Y ou can’t collate a large job. Reduce the complexity of y our print job . Eliminate the number and siz e of f onts, the number and comple xity of images, and the n umber of pages. Add more printer memor y . See page 65 or refer to the Setup Guide f or more inf or mation.
118 Chapter 7: Solving printer problems Clearing paper jams By carefully selecting print materials and loading them properly , you should be able to avoid most paper jams. For more information on pr oper paper handling, see page 71. For tips on avoiding jams, see page 80.
119 Clearing paper jams To c l e a r a p a p e r j a m : 1 Remove any paper stacked in the top output bin. Do not pull jammed paper out of the paper exit area. T o protect your printer , remove the jammed paper from inside the printer , as explained in the following steps.
120 Chapter 7: Solving printer problems 4 Carefully remove any jammed paper from inside the printer , as shown..
121 Clearing paper jams 5 If you were printing from a paper tray: a Slide the tray completely out of the printer . If you have trouble r emoving the tray , first remove the tray above or below it. b Remove any damaged paper from the tray or the tray opening.
122 Chapter 7: Solving printer problems 7 Reinstall all four print units in the appropriate color-coded positions, starting with the magenta print unit at the front of the printer . a Press the large green tab on the print unit until it clicks in place.
123 Clearing paper jams c Press the print unit until it is completely seated. 8 After you have installed all four print units, gently close the top cover until it clicks in place. If the cover does not close easily , make sure each print unit is installed correctly .
124 Chapter 7: Solving printer problems 9 Close the rear cover . 10 Press Go . The printer clears the Pa pe r Ja m message and re sumes printing. The Jam Recovery setting in the Setup Menu determines whether the printer reprints the jammed page. See page 31 for mor e information.
125 Clearing paper jams 2 Clear any paper from the area. 3 Close the jam access door . Make sure you close the jam access door befor e you continue printing.
126 Chapter 7: Solving printer problems Cleaning the LEDs If you are experiencing print quality pr oblems such as voids, light streaks, or light print, you may need to clean the LEDs inside the top cover . Wa r n i n g ! A v oid touching the LEDs with anything other than a lint-free cloth.
127 Cleaning the fuser coating roll Cleaning the fuser coating r oll If toner adheres to the back of your page, particularly after a paper jam, cleaning the fuser coating roll may solve the problem. T o clean the fuser coating r o ll: 1 Open the rear cover .
128 Chapter 7: Solving printer problems 4 Use a dry , lint-free cloth to clean the roll. Rotate the roll to make sur e you clean the entire surface. 5 Reinstall the fuser coating roll, as shown. 6 Slide the locking plate to the right to secure the fuser coating roll in place.
129 Calling for service Calling f or service When you call for printer service, be prepar ed to describe the problem you ar e experiencing or the error message on the printer operator panel. Y ou’ll also need to know your printer model type and serial number .
130 Chapter 7: Solving printer problems.
131 Appendix A: MarkVision A MarkVision This appendix provides a quick overview of the MarkV i- sion printer utility and some of its features. An online doc- ument detailing how to use some of the most popular MarkV ision featur es is included on the CD that came with your printer .
132 Appendix A: MarkVision As a workgroup administrator , you can also use MarkV i- sion to manage Lexmark printers attached to a network. MarkV ision helps you configure the printers quickly and consistently , as well as establish a comprehensive inven- t or y o f t he ha rd wa re a nd so ft wa re fe at ure s o f ea ch pr in te r .
133 Appendix A: MarkVision Features The table on page 134 lists some of the key features of the MarkV ision utility and indicates whether each featur e is available for your workstation operating system. A brief summary of each feature follows the table.
134 Appendix A: MarkVision Selected MarkVision features Feature Windows 95 Windows NT 4.0 Windows 3.1 OS/2 W arp UNIX Mac Centralized setup Printer configuration Y es Y es Y es Y es Y es Network adapt.
135 Appendix A: MarkVision Centralized setup MarkV ision lets you set up several printers on a network without leaving your workstation. Printer configuration. MarkV ision’s Quick Setup func- tion lets you configure multiple printers simultaneously .
136 Appendix A: MarkVision Remote monitoring Use MarkV ision to monitor printer status directly from your workstation. Visual status. Network users can determine the current status for each printer and see a graphic of the options installed on each printer .
137 Appendix A: MarkVision Printer management The tabs in the MarkV ision window that gr oup related printer settings, as well as the remote operator panel, make it easy to view and change printer default settings. If necessary , you can use MarkV ision to set up passwords that control who has authority to change these settings.
138 Appendix A: MarkVision Resource mana gement. MarkV ision provides a dir ec- tory of all the fonts, overlays, and forms stored in flash memory or disk.
139 Appendix A: MarkVision Job management Use MarkV ision to manage jobs in the queue. Job queue management. Y ou can use MarkV ision to view , r eorder , cancel, and release print jobs in server queues. Print buff er management. Y ou can also use MarkV ision to view and cancel print jobs already stor ed in the print buf fer .
140 Appendix A: MarkVision Installing MarkVision on a netw ork The following table defines which workstation operating systems can support MarkV ision in various network envi- ronments.
141 Appendix A: MarkVision Y ou can also install MarkV ision for W indows NT Intranet Servers on a workstation running W indows NT and a sup- ported web server .
142 Appendix A: MarkVision.
143 Appendix B: Printer specifications B Printer specifications Standar d features Feature Description Print method Dr y electrophotog raphic process using LED printheads Print addressability 600 dpi .
144 Appendix B: Printer specifications Internal solutions por ts 2 por ts f or network adapters, tri-por t adapters , or parallel por t adapters 1 connector for hard disk 2 pairs of memor y connectors Printer software MarkVision utility that lets you manage your printer from your computer .
145 Appendix B: Printer specifications Printer supplies Supply Description Appro ximate yield T oner car tridges Black, magenta, cy an, or yellow cartridges 6,500 pages each (5% cov erage) Photoconduc.
146 Appendix B: Printer specifications.
147 Appendix C: Fonts C Fonts Printing f ont samples T o print samples of all the fonts curr ently available for your printer: 1 From the printer operator panel, press Menu> or < Menu to enter the menus. 2 Continue to press and release Menu> until you see TESTS MENU .
148 Appendix C: Fonts Resident f onts The scalable and bitmapped fonts resident in your printer are listed below . Y ou can select the r esident fonts fr om your software application, or fr om the printer operator panel if you’re using PCL emulation.
149 Appendix C: Fonts Helvetica Italic Helvetica Blac k Helvetica Blac k Oblique Helvetica Light Helvetica Light Ob lique Helvetica Narro w Helvetica Narro w Bold Helvetica Narro w Bold Italic Helveti.
150 Appendix C: Fonts Symbol sets A symbol set is the collection of alphabetic and numeric characters, punctuation, and special characters available in the font you select. Symbol sets support the re quire- ments for diff erent languages or specific applications, such as math symbols used for scientific text.
151 Appendix C: Fonts PC-775 Baltic PC-8 Bulgarian PC-8 Code P age 437 PC-8 Danish/Norwegian PC-8 Greek PC-8 Greek Alter nate 437G PC-8 PC NO V A PC-8 P olish Mazovia PC-8 T ur kish PC-850 Multilingua.
152 Appendix C: Fonts Do wnloadable fo nt s Y ou can download scalable and bitmapped fonts in Post- Script Level 2 emulation and PCL emulation. Fonts can be downloaded to printer memory , flash memory , or a hard disk option.
153 Appendix D: Safety information D Saf ety inf ormation • If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly gr ounded. • The power cord must be connected to an electrical outlet that is near the pr od- uct and easily accessible.
154 Appendix D: Safety information Norme di sicurezza • Se il prodotto NON è contrassegnato con questo simbolo DEVE essere collegato lo stesso ad una presa elettrica con messa a terra. • Il cavo di alimentazione deve essere collegato ad una pr esa elettrica posta nelle vicinanze del prodotto e facilmente raggiungibile.
155 Appendix D: Safety information P autas de Seguridad • Si su producto NO tiene este símbolo, , es IMPRESCINDIBLE conectarlo a una toma de corriente eléctrica con toma de tierra correcta. • El cable de alimentación deberá conectarse a una toma de corriente situada cerca del pr oducto y de fácil acceso.
156 Appendix D: Safety information Sikkerhedsoplysninger • Hvis dit produkt IKKE er marker et med dette symbol , SKAL det sluttes til en stikkontakt med jordforbindelse. • Ledningen skal sluttes til en stikkontakt, der er tæt på produktet og som er let tilgængelig.
157 Appendix D: Safety information Informació de Seguretat • Si el vostre pr oducte NO està marcat amb el símbol , S’HAURÀ de connectar a una presa elèctrica de terra. • El cable de potència s’haurà de connectar a una presa de corr ent propera al producte i fàcilment accessible.
158 Appendix D: Safety information Informações de Segurança • Se o produto NÃO estiver mar cado com este símbolo, , ele DEVE SER conectado a uma tomada elétrica com ligação à terra. • O cabo de alimentação deve ser conectado a uma tomada elétrica localizada perto do produto e de fácil acesso.
159 Appendix D: Safety information.
160 Appendix D: Safety information.
161 Appendix D: Safety information.
162 Appendix D: Safety information.
163 Appendix E: Notices E Notices Ener g y Star The EP A ENERGY ST AR Computers program is a partnership ef fort with computer manufacturers to pr omote the introduction of ener gy-efficient pr oducts and to reduce air pollution caused by power generation.
164 Appendix E: Notices Electr onic emissions notices Electronic emission information for your printer varies, depending on whether or not you have an optional network adapter installed.
165 Appendix E: Notices European Comm unity (EC) directives conformity This product is in conformity with the pr otection requir ements of EC Council directives 89/336/EEC and 73/23/EEC on the approxi.
166 Appendix E: Notices European Comm unity (EC) directives conformity This product is in conformity with the pr otection requir ements of EC Council directives 89/336/EEC and 73/23/EEC on the approxi.
167 Appendix F: Warranty F W arranty Statement of Limited W arranty Lexmark International, Inc., Lexington, KY This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your printer .
168 Appendix F: Warranty repair ed item. The replacement item assumes the r emaining warranty period of the original product. Replacement is not available to you if the product you pr esent for exchange is defaced, al tere d, in nee d of a rep air not inc lude d in war ran ty s erv ice , or d ama ged bey ond repa ir .
169 Glossary Glossar y 1200 Image Quality. A print quality setting that allows the printer to vary the size of each printed pixel, thereby producing a continuous tone effect. This setting improves the print quality of graphic fills, images, and halftones.
170 Glossary B B4. Paper measuring 257 x 364 mm. Feeds short edge first. B5. (1) Paper measuring 182 x 257 mm. Feeds long edge first. (2) Envelope measuring 176 x 250 mm. baud. The rate at which data is sent to or received from the computer through the serial interface, in bits per second (bps).
171 Glossary Centronics parallel interface. A standard for connecting printers and other peripheral devices to a computer. It defines the plug, socket, and electrical signals that are used for controlling the transmission of data. CMY. Abbreviation for cyan, magenta, and yellow.
172 Glossary display. The liquid crystal display on the printer operator panel that shows printer menus and messages. DL. Envelope measuring 110 x 220 mm. download. To transfer information, such as fonts, from a diskette or other device to your computer or printer for temporary or permanent storage.
173 Glossary • Ethernet 10BaseT (using telephone twisted pair cable) • Ethernet 100BaseTX external network adapter (ENA). A LAN device—such as the Lexmark MarkNet XLe or MarkNet Pro—that attac.
174 Glossary H handshaking. The exchange of predetermined signals when a connection is established. hard disk. See disk . hex trace. A diagnostic printer mode that lets you print the uninterpreted printer data stream so you can see a hexadecimal and character representation of a print job.
175 Glossary L LAN. See local area network . landscape orientation. Printed page orientation in which the print runs along the long edge of the paper. LCD. See liquid crystal display . LED. Light emitting diode. A chip that projects pinpoints of light to create an image on the photoconductor drum.
176 Glossary MarkVision. A printer utility that works with the printer’s bidirectional communication capability to provide continuous printer status and let you configure multiple printers from a single setup file. MB. Megabyte; 1,048,576 bytes. media.
177 Glossary operator panel. The buttons and liquid crystal display on the printer that are used to change printer settings and display printer status. operator panel display. See display . optional drawer. The support unit you install under your printer that holds a 250-sheet paper tray.
178 Glossary photoconductor. An element of the print unit that works similarly to film in a camera. As the photoconductor drum rotates, it uses positive and negative charges to alternately attract the toner necessary to define the image produced by the LEDs and transfer the image to the page.
179 Glossary process black. See composite black . proportionally spaced font. A font that varies the width of the character to allow uniform spacing around characters. protocol. A set of rules governing the communication and the transfer of data between two or more devices.
180 Glossary S scalable font. A font whose characters are stored only as outlines so it is easy to change (or scale) the size of the characters (measured in points). screen font. A font you download to your computer so it appears the same on the computer screen as it does on a printed page.
181 Glossary symbol set. A unique set of alphanumeric characters and symbols that the printer uses to print the requested font. Different symbol sets offer the diverse characters required for different languages or symbol-intense applications. system board.
182 Glossary TrueType fonts. Fonts that use a single font outline for both screen display and printing. You can use TrueType fonts in Microsoft Windows applications and scale them to any height. They print exactly as they appear on the screen. U universal.
183 Index Inde x Numerics 250-sheet optional drawer specifications 72 250-sheet standard tray specifications 72 A A4 Width (PCL Emul Menu) 37 acoustics 163 Alarm Control (Setup Menu) 32 alerts 136 Aut.
184 Index Color Samples (Tests Menu) 26 CompuServe 141 Configure MP (Paper Menu) 21 conserving supplies 64, 96 conventions used in manual ix Copies (Finishing Menu) 22 Custom Types (Paper Menu) 20 Cya.
185 Index bitmapped 148 downloadable 152 printing sample list 147 resident 148 scalable 148 search order 39 selecting 35 sizing 35 symbol sets 150 Format Disk (Tests Menu) 27 Format Flash (Tests Menu).
186 Index loading 83 printing 83 landscape orientation 36 LEDs cleaning 111, 126 letterhead guidelines 75 Lines Per Page (PCL Emul Menu) 36 loading paper multipurpose feeder 83 trays 81 LocalTalk Menu.
187 Index Infrared 49 Job 28 LocalTalk 52 locking 10, 101 Maintenance 14 Network 47 overview 12 Paper 16 Parallel 40 PCL Emul 35 PostScript 39 Serial 43 Setup 29 Supplies 13 Tests 26 unlocking 10, 101.
188 Index Paper Size 16 Paper Source 16 Paper Type 18 Size Detection 21 Substitute Size 21 paper path 118 Paper Size (Paper Menu) 16 paper sizes configuring trays 21 supported 72, 73 Paper Source (Pap.
189 Index features 143 inventory 137 memory 65 menus 12 messages 100 operator panel 6 options 143 resetting 28 specifications 143 status 131, 135 supplies 145 printer drivers auto update in MarkVision.
190 Index Ready Hex 101 Resetting the Printer 101 Restoring Factory Defaults 102 Serial x 101 Supplies 101 Unlocking Menus 101 Waiting 100 printer settings, changing from MarkVision 5 from operator pa.
191 Index Setup Menu 29 Alarm Control 32 Auto Continue 31 Display Language 32 Download Target 30 Jam Recovery 31 Job Accounting 34 Job Acct Limit 34 Job Buffer Size 33 Page Protect 32 Power Saver 29 P.
192 Index recommended 76 transport belt adjusting for mono printing 64 replacing 98 tray linking 82 disabling 20 Tray Renumber (PCL Emul Menu) 37 Tray x (Supplies Menu) 13 trays capacity 72 linking 82.
Reader’ s Comment Form Optra Color 1200 User’ s Guide P ar t Number 11F0801 3/98 Y ou ma y use this form to communicate your comments about this pub lication, with the understanding that Le xmark ma y use or distr ibute whate ver inf or mation you supply in any w a y it believ es appropr iate without incur- ring any obligation to y ou.
– – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – .
Een belangrijk punt na aankoop van elk apparaat Lexmark 1200 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Lexmark 1200 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Lexmark 1200 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Lexmark 1200 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Lexmark 1200 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Lexmark 1200 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Lexmark 1200 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Lexmark 1200 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
