Gebruiksaanwijzing /service van het product ES 350 (2013) van de fabrikant Lexus
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00505–1 3WSG–ES3 50 PRINTED 6/12 201 3 ES 3 50 W ARRANTY AND SER VICES GUIDE Owner Amenities | W arranty Information | Maintenance R equirements 6565_2013 ES 350_cover a_WarrantySvcsGuide-tallFINA.
Lexus r ecommends having mainte- nance and repairs for your v ehicle performed by an authorized Lexus dealership. T o locate your nearest authorized Le xus dealership, log on to w ww .lexus. com or contact Lexus Customer Satisfaction at (800) 255- 398 7 .
Fr om everyone at L exus, thank you for purchasing one of our vehicles. Y our Lexus is designed to deliver uncompromising luxury and per form- ance. W e are committed to pro viding you with an ownership experience that is second to none, and we look forward to serving you in the years ahead.
TA B L E O F C O N T E N T S O W N E R A M E N I T I E S Complimentary Ser vices First Scheduled Maintenance Ser vice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Second Scheduled Maintenance Service . . . .
California Emission Control W arranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 T ire Limited W arranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C O M P L I M E N TA R Y S E RV I C E S T o help ensure that your ownership experience is pleasant, convenient and trouble-free, Lexus provides you with a variety of complimentar y ser - vices.
• Reset maintenance reminder light • Rot ate tires • V isually inspect brake pads, calipers and rotors • Check installation of driv er ’ s floor mat • Road-test vehicle If you do the majority of your driving under cer tain special operating con- ditions, additional items are included in this ser vice.
C O M P L I M E N TA R Y S E RV I C E S R oadside Assistance Lexus roadside assistance cover age is for 48 months from your vehicle’ s in-service date, regar dless of mileage. Cov erage is provided 2 4 hours a day , 365 days a year , for ve hicles ope rated in the United States, U.
Quality Control Y ou may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive proces s used to ensure the quality of your vehicle. This process includes ex tensiv e inspec- tions during and after production.
OT H E R B E N E F I T S A N D A S S I S TA N C E training, equipment, quality and cus- tomer satisfaction. These repair cen- ters use Genuine Lexus P arts exclu- sively in the repair of Lexus vehicles. The Smar t Ke y Y our Lexus vehicle was made with two “Smar t Keys” and an aluminum key -number plate.
Both Lexus and your Lexus dealer are dedicated to ser ving your automotive needs. Y our complete satisfaction is our first priority . Should you have a problem or concern, please take the following st.
Step 3 If your concern has still not been resolv ed to your satisfaction, Lexus offers additional assistance through: National Center for Dispute Settlement (NCDS) P .
What types of disputes are eligible ? NCDS resolves disputes involving Lexus product reliability and warranty performance that arise during the greater of 1) four years or 50 , 000 miles from the vehicle’ s in-service date, whichever is earlier ; or 2) the appli cable provision of the Lexus New V ehicle Limited W arranty .
In addition to completing the cus- tomer claim form, please provide NCDS with the following information: • V ehicle year , make, model, VIN, mileage and date of purchase. • A brief description of your com- plaint and the actions you have t aken to resolve it.
What types of decisions are ren- dered, and how do I know if Lexus will abide by the decision of the arbitrator(s)? Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appr opria te legal sta ndard s.
Y ou have purchased one of the finest vehicles built in the world today , and it is backed by one of the finest war- ranties in the industr y . This excellent warranty cov erage demonstrates not only our confidence in Lexus vehicles, but also our commitment to every Lexus customer .
I n t r o d u c t i o n 1 5 WA R R A N T Y C O V E R A G E S AT A G L A N C E WA R R A N T Y 2013 ES 350_9-38b_Layout 1 5/31/12 9:13 AM Page 15 I n f o r m a t i o n P r o v i d e d b y :.
Who Is the W arrantor The warrantor for these limited war- ranties is Lexus, a division of T oy ota Motor Sales, U .S.A., Inc., 1 9001 South W estern A venue, T orrance, California 90509- 2991, a California corpora- tion.
Y o u r Wa r r a n t i e s i n D e t a i l 1 7 Limitations The per formance of necessary repairs and adjustments is the exclu- sive remedy under these warranties or any implied warranties. Lexus does not authorize any person to create for it any other obligation or liability in connection with this vehicle.
Basic W arranty This warranty covers repairs and adjustments needed to correct defects in materials or workmanship of any part supplied by Lexus, subject to the exceptions indicated under “What Is Not Cov ered” on pages 1 9–20.
Corrosion P er foration W arranty This warranty covers repair or replacement of any original body panel that develops perforation from corrosion (rust-thr ough), subject to the exceptions indicated under “What Is Not Cover ed” on pages 1 9–20. Cov erage is for 72 months, regard- less of mileage.
This warranty also does not cover the following: T ires T ires are cover ed by a separate war- r anty provided by the tire manufac - turer . See page 3 4. Normal W ear and T ear Noise, vibration, cosmetic conditions and other deterioration caused by normal wear and tear .
If a dispute arises regarding your warranty cov erage, please follow the steps described on pages 9–10. Please note that you must use the National Center for Dispu te Settlement before seeking remedies through a cour t action pursuant to the Magnuson-Moss W arranty Act.
Emission Defect W arr anty Lexus warrants that your vehicle: • W as designed, built and equipped to conform at the time of sale with applicable federal emissions standards. • Is free from defects in materials and workmanship that may cause the vehicle to fail to meet these standards.
These warranty obligations do not apply to failures or noncompliance caused by: • The use of replacement parts not cer tified in accordance with aftermarket parts cer tification regulations. • The use of replacement parts not equivalent in quality or design to original equipment parts.
Catalyst S ystem • Catalytic converter and protector (8/ 80) • Constricted fuel filler neck • Exhaust manifold • Exhaust pipe (manifold to cata- lyst and/ or catalyst to catalyst) Ev aporativ .
Y ou are responsible for per formance of the required maintenance indicated in the O wner ’ s Manual and this guide. Lexus will not deny a warranty claim solely because you do not have recor ds to show that you maintained your vehicle. Howe ver , any failure or noncompliance caused by lack of maintenance is not cov ered by this warranty .
If your vehicle fails an EP A-appro ved emissions test, you may make a claim under the Emission P er formance W arranty . T o do so, take your vehicle to an authorized Lexus dealership and present a copy of the emissions test report. Also, take your maintenance recor ds in case they are needed.
W e (the dealership) want you to know that at the time your new Lexus vehi- cle is being deliver ed: 1) On the basis of written notification furnished by Lexus, we have knowl- edge that the vehicle is covered by an EP A Certificate of Conformity .
The California Air Resour ces Board (CARB) and Lexus are pleased to explain the emission control system warranty for your 20 1 3 vehicle. In California, new motor vehicles must be designed, built and equipped to meet the state’ s stringent anti-smog standards.
1) For three years or 50 , 000 miles, whichev er occurs first: • If your vehicle fails a smog-check test, all necessar y repairs and adjustments will be made by Lexus to ensure that your vehicle passes the test. This is your Emission Control System PERF ORMANC E W ARRANTY .
These warranty obligations do not apply to failures or noncompliance caused by: • The use of replacement parts not cer tified in accordance with aftermarket parts cer tification regulations. • The use of replacement parts not equivalent in quality or design to original equipment parts.
Ignition Sy stem • Knock sensor Other P arts Used in S ystems Listed • T ransmission solenoid Y ou are responsible for per formance of the required maintenance indicated in the O wner ’ s Manual and this guide. Lexus will not deny a warranty claim solely because you do not have r ecords to show that you maintained your vehicle.
T o ensure optimum per formance and maintain the quality built into your vehicle’ s emission control sys- tems, Lexus recommends the use of Genuine Lexus P arts when ser vicing or repairing the systems.
If a Lexus dealership is unable to complete repairs on your vehicle within 30 days, you may have the repairs made under Lexus’ provisions for emergency warranty repairs. See page 37 for details. If you have questions or concerns about your vehicle’ s California emis- sion warranty cover age, please follow the steps described on pages 9–10.
The tires that come as original equip- ment on your vehicle are warranted by their manufacturer and not Lexus. Please refer to the tire warranty state- ment included with the owner infor- mation in your vehicle. T o obtain warranty ser vice for a tire, tak e the tire to an authorized dealer of the tire manufacturer .
Y ou are responsible for ensuring that your Lexus is operated and main- tained according to the instructions in the O wner ’ s Manual and the “Maintenance Information” section of this guide. Y ou should keep detailed records of vehicle maintenance, since under some circumstances they may be requir ed for warranty coverage.
W arranty coverage is not dependent upon the use of any par ticular brand of replacement par ts. How ever , Lexus recommends using only Genuine Lexus P ar ts when you need to replace a par t on your vehicle. Like all Lexus products, Genuine Lexus P arts are built to the highest standards of quali- ty , durability and per formance.
In the United States, U .S. T erritories and Canada T o obtain warranty ser vice in the United States, U .S. territories or Canada, take your vehicle to an authorized Lexus dealership. If your vehicle cannot be driven, contact your nearest Lexus dealership for towing assistance.
labor at a geographically appropriate hourly rate multiplied by Lexus’ rec- ommended time allowance for the repair . If your vehicle requir es emergency repair , Lexus assumes no liability for subsequent failures caused by improper repairs or the use of non- Genuine Lexus P arts unless you have the vehicle properly repaired in a timely manner .
I n t r o d u c t i o n T H E I M P O RTA N C E O F S C H E D U L E D M A I N T E N A N C E M A I N T E N A N C E 3 9 Regular maintenance is essential to obtaining the highest level of per- formance, safety and reliability from your Lexus. It can also enhance your vehicle’ s resale value.
I n t r o d u c t i o n M A I N T E N A N C E A N D L E X U S WA R R A N T Y C OV E R AG E M A I N T E N A N C E 4 0 Maintaining your vehicle according to the recommendations in this booklet is required to ensure that your war- ranty cover age remains intact.
I n t r o d u c t i o n L E X U S D E A L E R S H I P S E RV I C E M A I N T E N A N C E 4 1 T o ensure that your vehicle receives first-qualit y ser vice and factor y- authorized par ts, Lexus recommends having maintenance per formed by an authorized Lexus dealership.
I n t r o d u c t i o n G E N E R A L M A I N T E N A N C E A N D R E G U L A R U S E M A I N T E N A N C E 4 2 In addition to scheduled maintenance, your Lexus requires ongoing general maintenance such as fluid checks and visual inspections. The recommended guidelines for inspections are listed below .
I n t r o d u c t i o n G E N E R A L M A I N T E N A N C E A N D R E G U L A R U S E M A I N T E N A N C E 4 3 When Cleaning the Exterior • W orking from top to bottom, apply lots of low -pressur e water to the body , wheel wells and underside of vehicle to remo ve dirt and dust.
S c h e d u l e d M a i n t e n a n c e L o g S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E 4 4 Determining Y our Maintenance Inter val: Months vs. Mileage Lexus recommends obtaining sched- uled maintenance for your vehicle ev er y six months or 5, 000 miles, whichev er occurs first.
S c h e d u l e d M a i n t e n a n c e L o g S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E 4 5 If you drive only occasionally under any of the special operating condi- tions noted, it is not necessary to change the oil every six months or 5, 000 miles or to per form the addi- tional ser vices listed in the charts.
S c h e d u l e d M a i n t e n a n c e L o g Complimentary Second Scheduled Maintenance Service: 12 Months or 10 , 000 Miles Lexus also provides your second scheduled maintenance ser vice at no charge. The ser vice is per formed at 12 months or 10 , 000 miles, whichev- er occurs first.
S c h e d u l e d M a i n t e n a n c e L o g S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E 4 7 N O T E S 2013 ES 350_39-47a_Layout 1 5/31/12 9:13 AM Page 47 I n f o r m a t i o n.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 4 8 6 Months or 5, 000 Miles 1 ❏ Inspect and adjust all fluid levels ❏ Pr ogram Lex.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 4 9 18 Months or 15, 000 Miles ❏ Inspect and adjust all fluid levels ❏ Replace Smar.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 5 0 2 4 Months or 20, 000 Miles ❏ Replace engine oil with 0W -20 oil; replace oil fil.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 5 1 36 Months or 30, 000 Miles ❏ Replace engine oil with 0W -20 oil; replace oil filt.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 5 2 42 Months or 35, 000 Miles ❏ Inspect and adjust all fluid levels ❏ Reset mainte.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 5 3 54 Months or 45 ,000 Miles ❏ Inspect and adjust all fluid levels ❏ Replace Smar.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 5 4 60 Months or 50, 000 Miles ❏ Replace engine oil with 0W -20 oil; replace oil filt.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 5 5 7 2 Months or 60, 000 Miles ❏ Replace engine oil with 0W -20 oil; replace oil fil.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 5 6 7 8 Months or 65, 000 Miles ❏ Inspect and adjust all fluid levels ❏ Reset maint.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 5 7 90 Months or 75 ,000 Miles ❏ Inspect and adjust all fluid levels ❏ Replace Smar.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 5 8 96 Months or 80 , 000 Miles ❏ Replace engine oil with 0W -20 oil; replace oil fil.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 5 9 108 Months or 90, 000 Miles ❏ Replace engine oil with 0W -20 oil; replace oil fil.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 6 0 114 Months or 95, 000 Miles ❏ Inspect and adjust all fluid levels ❏ Reset maint.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 6 1 126 Months or 105, 000 Miles ❏ Inspect and adjust all fluid levels ❏ Replace Sm.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 6 2 132 Months or 110, 000 Miles ❏ Replace engine oil with 0W -20 oil; replace oil fi.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 6 3 144 Months or 120, 000 Miles ❏ Replace engine oil with 0W -20 oil; replace oil fi.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 6 4 150 Months or 125, 000 Miles ❏ Inspect and adjust all fluid levels ❏ Reset main.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 6 5 16 2 Months or 135, 000 Miles ❏ Inspect and adjust all fluid levels ❏ Replace S.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 6 6 168 Months or 140, 000 Miles ❏ Replace engine oil with 0W -20 oil; replace oil fi.
S C H E D U L E D M A I N T E N A N C E LO G M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 6 7 180 Months or 150, 000 Miles ❏ Replace engine oil with 0W -20 oil; replace oil fi.
E X P L A N A T I O N O F M A I N T E N A N C E I T E M S M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 6 8 The following descriptions are provid- ed to give you a better understanding of the maintenance services that should be per formed on your vehicle.
E X P L A N A T I O N O F M A I N T E N A N C E I T E M S M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 6 9 Brak e P ads, Calipers and Rotors Check brake pads and rotors for ex cessive wear; check brake rotors for runout. Check brak e calipers for fluid leakage.
E X P L A N A T I O N O F M A I N T E N A N C E I T E M S M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 7 0 Engine Oil and Oil Filter Replace the oil filter and drain and refill the engine oil at specified inter- vals. SAE 0W - 20 oil is the best choice for good fuel economy and good star ting in cold weather .
E X P L A N A T I O N O F M A I N T E N A N C E I T E M S M A I N T E N A N C E S c h e d u l e d M a i n t e n a n c e L o g 7 1 R oad T est While driving the vehicle, check for proper operation of engine, transmis- sion, brakes and steering. Also check the parking brak e, and check for ab - normal noise or vibration from any part of the vehicle.
Model In-service date Mileage at delivery Selling dealership Selling dealership phone number V ehicle Identification Number V E H I C L E I D E N T I F I C AT I O N M A I N T E N A N C E S c h e d u l.
I N D E X Air conditioner filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48–6 7 * , 68 Axle shaf t boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 4 I N D E X K eys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Lexus P ersonalized Settings . . . . . . . . . . . . . . . . . . . . . . .
7 5 I N D E X Spark plugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55, 63, 71 Steering linkage and boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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If your name or addr ess has changed or if you purcha sed your L exus as a used vehic le, please complete and mail the attached card, ev en if y our warranty cov erage has e xpired. This will enable L exus to contact you wit h important product or safety updat es concerning your vehicle.
11-TCS-05328_LexusWMG_BRC_PerfCard_1_1F_lm.indd 2 5/31/12 8:16 PM I n f o r m a t i o n P r o v i d e d b y :.
00505–1 3WSG–ES3 50 PRINTED 6/12 201 3 ES 3 50 W ARRANTY AND SER VICES GUIDE Owner Amenities | W arranty Information | Maintenance R equirements 6565_2013 ES 350_cover a_WarrantySvcsGuide-tallFINA.
Een belangrijk punt na aankoop van elk apparaat Lexus ES 350 (2013) (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Lexus ES 350 (2013) heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Lexus ES 350 (2013) vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Lexus ES 350 (2013) leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Lexus ES 350 (2013) krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Lexus ES 350 (2013) bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Lexus ES 350 (2013) kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Lexus ES 350 (2013) . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
