Gebruiksaanwijzing /service van het product CallManager 7920 van de fabrikant Linksys
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Cisco Wireless IP Pho ne 7920 for Cisco C a llManage r iii Conte nts CHAPTER 1 Getting Started 1 Ho w to Use th is G u id e 2 Safe ty an d Perf o rmanc e I nf orma tion 4 Bat te r y Safe ty No tic es .
iv 78-145 64-03 CHAPTER 3 Basic Ca ll Handling 27 Placin g Calls 27 Answ e ring an d Endi ng Calls 29 Mutin g Calls 29 Adju st i ng th e Sp eaker Vo lume 30 Placin g Calls o n Hold 31 Tran sfe rring C.
Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager v CHAPTER 7 Usin g an d Chang ing Prof i le s 53 Option s for Pr of i le Sett i ng s 54 Conf iguri ng P rofile s 55 CHAPTER 8 Cust om i z ing Ph o.
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Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 1 C HAPTER 1 Getting Started Before using your Cisco Wireless IP Phone 7 920, make su re t hat the f ollo wing it e ms are in the b ox: • Cisco .
2 78-145 64-03 How to Use this Guide This guide provid e s you with an over view of the feature s that are available on your phone. For informat ion about common tasks , re fer to the following t able. Contact your s ys tem administrator i f you have p roblems or n eed mo re infor matio n about your phon e.
Getting Starte d Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 3 Put call s on hol d See t he “Placing C alls on Hold” sec tion on page 31. T rans fer c a lls See the “ T ransf errin g Ca lls” sec tion on page 32. Mute calls See the “Muting Calls ” section on pa g e 29.
4 78-145 64-03 Safet y and Perfor mance I nformat ion Before inst alling and u sing your pho ne Ci sco W i reless IP Phone 79 20 r ead th e foll owing safe ty notic es. Wa rn in g This warning symbol m eans danger . Y ou are in a situation that could cause bodily injury .
Getting Starte d Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 5 emergen cy services can b e affected by any call-barring func t ion of this equip ment. Wa rn in g The us e of the Cisco Wireless IP Phone 7920 in hazardous environmen t s such as areas where high levels of explosiv e gas may b e present is n ot recommend ed.
6 78-145 64-03 Batter y Safety Notic es Thes e batte ry safe ty notic es app ly to th e bat terie s that are approved by th e Ci sco Wireless IP Phone 79 20 manufactu rer . Wa rn in g There is the danger of explosion if the battery is replaced incorrectly .
Getting Starte d Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 7 Cauti on T o avoi d risk of fire , burns, or dam age to yo ur batt ery pa ck, do no t allo w a m etal obj ect to touch the battery con tacts. Cauti on Handle a damage d or leaki ng battery with extr eme c are.
8 78-145 64-03 Cauti on Whe n disc ardi ng a ba tte ry pa ck, c onta ct yo ur lo cal waste dispo s a l pr ovi der regard ing loc al re strict ions on the d ispo sal or re cycl ing of batter ies . Cauti on T o obtai n a replacem ent bat tery , contact yo ur lo cal dea ler .
Getting Starte d Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 9 Accessor ies f or th e Cisc o Wireless IP Ph one 792 0 The foll ow ing phone accesso ries ar e availabl e for your phon e: • .
10 78-145 64-03 Insta lling the Batter y Y ou must install and charge the battery before you can us e the C isc o Wireless IP P hone 792 0. T o ins tall or r emove the b atter y , follo w thes e step s.
Getting Starte d Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 11 Figur e 1 -1 Installing and Removing the Bat tery 1 Lockin g catch—P ress t o rele ase the bat tery . 2 Catch es—I nsert thes e into the slot s near th e bott om of the p hone at batte ry ins talla tion.
12 78-145 64-03 Chargi ng the Phone Bat tery The Cis co Wireles s IP P hone 7920 is power ed by a recharge able battery . T o charge the battery , follow th ese s teps: 1. Co nnec t the ca ble fro m the po wer su pply to the outle t i n the phone. 2. Conne c t the power supply to an AC wall out let as shown in Figur e 1-2.
Getting Starte d Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 13 Fi gur e 1 -2 C ha r gi ng t he Phon e B at t ery Tips • The p hone dete cts whe n the battery power le vel is low and di splays the warning message, “Batte r y Low” with the w arni ng tone speci fied in your profi le.
14 78-145 64-03 • The standard bat tery requires about 3.5 hours t o become f ully c harged and pr ovides up to 3.5 hours of active service time or 21 hours of standby time. • The ext ended batte ry pro vides up to 4. 25 hou rs of active ser vice time or 30 hours of standby time .
Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 15 C HAPTER 2 Overvie w of the Cisco Wir eless IP Pho ne 7920 The Cis co Wirele ss IP Phone 7920 provide s th e follow ing feature s : • W ire l.
16 78-145 64-03 Figur e 2-1 Cisco Wir eless IP P hone 7920 74962 1 2 ABC 3 DEF 4 5 JKL 6 MNO GHI 7920 7 8 TUV 9 WXYZ PQRS 0 # 1 2 3 4 1 6 7 5.
Overview of th e Cisco Wir eless IP Phone 7920 Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 17 1 or Left and ri ght sof tkeys —Act ivates the ite m in the labe l abo ve the soft key . 2 Answ er/Sen d (g reen ) key—An swers a call or di als a numbe r .
18 78-145 64-03 Powerin g On the Pho ne T o turn the phone on, press and hold the k ey for two to t hree s ec onds. T he phone au thenti ca t es, th en associates with a wireless access point, and connects to the IP t elep hony net work.
Overview of th e Cisco Wir eless IP Phone 7920 Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 19 Main Sc reen and Display Indicat ors Figure 2-2 s hows the ic ons that displ ay in the main screen in standby mode.
20 78-145 64-03 Shortc ut Key s for Phone Functi ons The ph one keypad provid es the fol lowing short c u ts to freque ntly used functions . Shor tcut Key Fu nction Notes Loc ks o r unloc ks the phone keypad Pres s and hol d t he ke y . The icon displ ays at the top of the M ain sc reen.
Overview of th e Cisco Wir eless IP Phone 7920 Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 21 Tips • T o make t he phone vibr ate and ring, us e t he Profil es menu. See the “ Option s for Profi le Settings” section on page 54 for information.
22 78-145 64-03 Document Conven tions T o simpli fy the i nstru ctions f or us ing ph one fe atures and for changing phone s etti ngs, t his guide uses t he following conven tions and terms.
Overview of th e Cisco Wir eless IP Phone 7920 Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 23 U sing the Pho ne Menus The phone menus provide access to phone features and s ettings. When you press Menu , the name of the firs t menu displays on you r ph one screen with a set of ov erlapping t abs for t he other p hone menus.
24 78-145 64-03 Setti ng the LEAP User name and Password When powering on your phone for the first time , you might need to set you r LEAP user name and passwo rd. Y our admin istrator ca n provid e LEA P in form ation. Y ou must access the Networ k Conf iguratio n menu and navigate to th e 802.
Overview of th e Cisco Wir eless IP Phone 7920 Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 25 4. Scroll to Use rna me or Pass word and press Select . 5. Pre ss Edi t and ente r your username or password. See the “Ente ring and Edi ting T ext” sectio n on page 2 5, f or assistan ce.
26 78-145 64-03 Fi gur e 2-3 Symbo l T abl e De lete the last character Pr ess Clear once to de lete th e last character or number in the string. Delete the entire str i ng Press and hold Clear to dele te the ent ire te xt or number string. Use upper case characters Press t o switch betw een uppe r case and lowercase.
Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 27 C HAPTER 3 Basic Call Han dling Basic call-handli ng tasks such as placing, an swering, transf erri ng, and confere ncing calls are avail able to most pho ne users . Placi ng Calls If you want t o.
28 78-145 64-03 Tips • If you make a mist ake whil e ente ring a p hone number , pr e ss Cl ea r to eras e one or mor e digits. • T o redial the last number , you can als o p ress two t ime s. Redial a number from the l ist of previously placed calls P r e ss to di splay t he li st.
Basic Call Handling Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 29 Answeri ng and Ending Call s Muting Cal ls T o turn of f the microphone on your phon e, you can use the Mu te f e atur e. If you want t o.. . Then.. . Answ er a call Press and release (green key) to conn ect to the i ncoming cal l.
30 78-145 64-03 Adjust ing t he Spea ker Volume Tip T o maint a in the sp eake r volume adj ust m ent af ter powering of f the phone, see the “C hange the speaker volume for the ac tive pr ofile ” section on page 57 . Figur e 3-1 A d ju sting the S peak er V olum e If you want t o.
Basic Call Handling Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 31 Placi ng Calls on Hold Y ou can have only one active cal l at a t ime, so you must place c alls on ho ld whi le you answer anoth er ca ll. Tip A void putt ing a confer e n c e call on Hold because activating Hold usuall y generates music.
32 78-145 64-03 Transf erring Call s Y ou can transfe r a conne cted c all er to anot her party by using t he T ransfer feature. The targ et is the number that re ceives the trans ferred cal l. If you want t o.. . Then. .. T rans fer a call without talki ng to the transfer recipient During a call, pre ss or t o sw itch to Tr n s f e r and press it.
Basic Call Handling Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 33 Making Conf erence Calls Co nferen ce calling allo ws from th ree to si xteen partie s t o partic ip ate s imult aneousl y in a c all. Y ou r Cisco IP Ph one suppor ts se ve ral type s of c onfe rence calls de pendin g on yo ur co nfigurat ion.
34 78-145 64-03 Tip The n umber of parti es that you ca n add to a confer en ce call is se t b y your sy stem adminis tra to r . Making Meet -Me Confere nce Calls A Me et-M e c onfer ence al lows partic ipants t o dial a Meet- Me confere nce number at a pre-dete rmined time to j oin the c on f eren ce cal l.
Basic Call Handling Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 35 Tips • A Mee t-Me conf erence cal l require s a special co nf e r en ce n u mb er t h at yo ur sy s te m administ rator preconf igures f or th is purpos e. • Y ou do not need t o press Confrn to co nnect to a Meet -Me co nferen ce call .
36 78-145 64-03 Tips • Enter the Call Fo r war d A ll target number exac tly as you wou ld dial it, inclu ding any acces s codes or area co des. • Y ou mu st conf igur e call forwarding for each lin e on your phone. If you want t o.. . Then. .. Set up call forwarding on your prim ary line P ress or to swit ch to CFwd All.
Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 37 C HAPTER 4 Using A dv anced Call Fea tures Ad vanced cal l hand ling t asks req uire acc ess to spe cial feature s. Y ou r sys tem admini strator might confi gure these featu res for yo ur phone dependi ng on your call-handli ng needs and work envir onment.
38 78-145 64-03 Tips • If th e screen does not di splay a c al l park numbe r , then the C all Park featu re is not ava ilable for your phon e. • Y ou h ave a limite d amount of time to retri e ve t he parked call bef ore it reverts to ringing at its original destinat ion.
Usin g Advance d Call Featur es Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 39 Tip If s everal call s come in when you activat e Pickup or Group Pickup, the firs t unanswered c all rings at your phone. Underst anding Shared Lines Y our syste m administ rator m i ght give you a “shared” line.
40 78-145 64-03 • One pers on appli es a shar ed li ne to m ultiple phones—For exampl e, your s hared lin e, 23456 , applies t o your wi reles s IP p hone and to your offic e desktop phone. An incoming ca ll to 23456 rings on your des k a n d on your wire less IP phone, and you can us e eith er pho ne to answer t he cal l.
Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 41 C HAPTER 5 Using th e Phon e Boo k and Spee d Dial Fea ture s Y our Cis co Wireless I P Pho ne 7920 comes with a personal phone b ook f eatur e. Y ou c an use the Directory menu to view phone book ent ries, to add or edit phone b ook ent ries, and t o set up sp eed-dial numbers.
42 78-145 64-03 Adding or Changi ng Entries in th e Phone Book Y ou can add a new p hone boo k entr y or change an existin g entry by using th e Directory menu. Y ou must enter the p hone numbe r f or eac h phone boo k entr y exactly as you would dial the number .
Usi ng the P hone Book and Speed D i al Featur es Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 43 Fi gur e 5- 1 Phone Bo ok E ntry 1 Contact pe rson’ s name 2 Offi ce p hone numbe r entr y 3 Home p hone numbe r e ntry 4 Cellu lar phone n umber ent ry 5 E-m ail address entr y If you want t o.
44 78-145 64-03 Add a new phone book entry Choose Me nu > Directo ry > Add . The s creen di splays as s hown in Fig ure 5 -1. Scroll t o the entr y item and pre ss Select . Ente r the name or ph one number by foll owing instructi ons in t he “Enteri ng and Editing T e xt” s ection on page 2 5.
Usi ng the P hone Book and Speed D i al Featur es Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 45 Tip When adding exte r nal phone numbers, ente r your exter n al acce ss number , such as 9, and the en tire telephon e numbe r , inc luding 1 and t he area c ode.
46 78-145 64-03 Figur e 5-2 Speed Di al Men u If you want t o.. . Then. .. Access the Speed Dial menu Pr ess Menu and select Director y . Scroll t o and select Speed Dial . The Spe e d Dial hot key s di sp l ay as shown in Figure 5-2. Check mark s app ear when the Speed Dial number hot ke ys already h ave assigned phone numbe rs.
Usi ng the P hone Book and Speed D i al Featur es Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 47 If you want t o.. . Then. .. Assi gn a phone number to a Speed Dial hot key . Choose Me nu > Directory > Speed Dial . Scroll to an avail able Speed Dial number hot ke y and pr ess Det ail .
48 78-145 64-03 Tips • Y our scr een dis plays th e firs t few na mes for speed- dial numbe rs se t u p on the Us er Opt ions web page.T o make a call fr om your speed dial list, scr oll to the n ame an d pre ss .
Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 49 C HAPTER 6 Using V oice Mes saging and Call His tory L ogs The Cis co Wireles s IP P hone 7920 main me nu provi des access t o the voi ce mess aging ser vice and to call history logs.
50 78-145 64-03 Tips • For acc urate and det ailed i nfo rmati on abo ut using your voice messaging service, refer to the documentati on for your voi ce mes saging syst em. • Y our system administr ator will provide a default pass w or d f o r y ou r v oic e me ss ag ing ser v ice.
Using V oice Me ssaging and C all History Lo gs Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 51 If you want t o.. . Then. .. View a call that you m iss ed Pr ess Menu , the n press to sel ect Call Hist ory . Scrol l t o and selec t Miss ed C all s .
52 78-145 64-03 Tip Afte r you e rase the ca ll his tory , all logs in the Call History menu ar e empty . Dial a num ber from the Placed Calls lis t Select the numbe r that you want to redial. Press Ed it Dial to change the nu mber , if neces sary . P r es s to dial the nu mber .
Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 53 C HAPTER 7 Using and Cha nging Pr ofiles The Cis co Wireles s IP P hone 7920 c omes with predefine d prof iles th at allow you to quickly ch ange rings and tones on your phone. Y ou can choose between the foll owing p rofiles for diffe rent wor k environmen ts.
54 78-145 64-03 Option s for Profile Sett ings Y ou can choose a profi le from the Profile s menu and use the def ault sett ings, or you can adju s t the set tings to m eet your needs . For example, you can choose the Normal profi le and change the W arnin g T one f rom T one to V ibr ate.
Usi ng and C hangi ng Pr ofi les Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 55 Confi guring Pr ofile s Y ou can activate a profil e, the n you can adjust the set tings f or th e pro fil e.
56 78-145 64-03 Change the ring vo lume fo r the active profile Choose Me nu > P rofiles , then select the active profil e. Scroll to and select Ri ng V olume . Press to i ncr ease the vo lume o r to de cr ease th e volum e. Pr es s Back to mak e the cha n ge .
Usi ng and C hangi ng Pr ofi les Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 57 Tips • If the phone det ects a weak signal or a low battery , it displays warning messages and sends the warning tone or vibration. • A chec k mark di splays next to t he ac tive profil e set tin g.
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Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 59 C HAPTER 8 Customizi ng Phone Settin gs and Vie wing Phone Status Y ou can personali ze y o ur phone by adjusting phone sett ings such as ri ng ton es and scre en me ssages. Y ou can secur e access to your phone by enabling the phone lock feature.
60 78-145 64-03 Changing Ring Tone Settings T o access phon e set tings, press Menu, then press or to s witch t o the Phone Se ttings me nu. Select Phone Set tings and the list of phone setti ng options appear .
Customizing Phone Settings an d Viewing Phone Status Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 61 Changing Phone Display Settings Cho o se Me nu > Phone Settings t o change settings that control the ph one s creen and dis played i nform atio n.
62 78-145 64-03 Changing Phone Access Settings Cho ose Men u > Phone Settings menu to chan ge th ese settings t hat contr ol access to t he phon e and phone reco rds . If you want t o.. . Then. .. Require the use of a password to unl ock the phone when powering i t on Scroll t o and select Phone Loc k , th en sc roll t o and select On/Off .
Customizing Phone Settings an d Viewing Phone Status Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 63 Ti ps • If you enabl e the Phone Lo ck fe ature and have not changed the password, enter 1 2345 (d efa ult password) to u nlock t he phone.
64 78-145 64-03 Viewin g Phone Stat us For trouble shooting purpos e s, you might need to view the s o f twa re, fi rm w are , an d ha rd wa r e re le as es o n your phon e that are describe d in th e table bel ow . If you want t o.. . Then. .. View the Phone Status Options Pr ess Menu and pr ess or to swit ch to the P hone Sett ings menu.
Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 65 Cisco O ne-Ye ar Limite d Hardwa re Warranty Terms There are special terms applicable to your h ardware warranty and vari ous services that you can u s e du ring the warr an ty peri od.
66 78-145 64-03 c. Cl ick Go . The Cis co Li mited W arr anty an d Software Licens e page fr om the Infor mation Packet appears. d. Read the document onli ne , or cli ck the PDF icon to downl oad and print the document in Adobe Portabl e D ocument Format (PDF).
Cisco Wireless IP Pho ne 7920 for Ci sco CallMan ager 67 Y ou can als o c ontact the Cisco servi c e and suppor t web site for assi stan ce: http:/ /www .
68 78-145 64-03 To R ec eiv e a R etu r n M ate ri als Auth o rizat io n (R MA) Number Contact t he company from whom you purchas ed the product. If you p urchase d the produc t d irectly f rom Cisco, contact your Cisco Sales and Service Rep resentat ive.
Een belangrijk punt na aankoop van elk apparaat Linksys CallManager 7920 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Linksys CallManager 7920 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Linksys CallManager 7920 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Linksys CallManager 7920 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Linksys CallManager 7920 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Linksys CallManager 7920 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Linksys CallManager 7920 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Linksys CallManager 7920 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
