Gebruiksaanwijzing /service van het product QSNDVR16M van de fabrikant Maxtor
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User ’ s manual for MPEG4 DVR Model QSNDVR9M and QSNDVR16M *This manual is for MPEG4 QSNDVR9M 9-channel and Q S ND V R 1 6 M 16-channel digital video recorder And us es t he 16-channel digital video recorder as example. Before operation, we strongly advise that you read th e user manual and keep it a va il a bl e for future use.
T able of Content s Digi tal Video Recorder (DVR) Introducti on ................. .................. ........... ...... ................ ................. ..... ........ ... 4 1.1 Product introduction ........ ... ............... ................ ....
3.2.1 SETUP-SYSTEM .... ........ .............................................. .......................... ........................ ...... 34 3.2.2 SET UP-LIVE ................... ..................... .................. .................. ...........
Digit al Video Recorder (DVR) Introduction 1.1 Product introduction This DVR is designed specially for CCTV syste m. It uses a n embedde d processor and embedded operating system working wi th t he high-powered c ode and decode chip.
Format S tandard MPEG-4 compression format Sto r ag e Supports up to four IDE Hard Drives simult aneou sly (Or three IDE HDDs and one IDE DVD-RW/CD-RW) Backup Auto-play software automatically pa cked in backup f iles, and Auto-water-mark check in backup files to assure files’ authenticity Support back up via USB 2.
Alarm 9/16 alarm inputs and 4 alarm outputs, TTL alarm output PTZ control Supports decoder which communicates with RS485 Supports speed dome Supports PTZ through net work Communication port RS 485 equ.
Installation Notice Attention : Before connec ting to other equipment, pl ease make sure the device is powered off. Do not hot plug in! 2.1 Checking the contents Check t he contents when you receive the unit, to make sure you have all the part s.
2.2.2 Inst all tool One Phillips screwdriver 2.2.3 Inst all process Open the DVR using screwdriver Set one HDD as master an d the other as slave if tw o HDDs are connected to one A T A interface!!! At.
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J u m p er area The picture blow is the IDE connection/ Power connection section of the HDD. Jumper according to the diagram above Jump er area MASTER SLA VE The sequence of read/ write data from HDD .
Primary A T A interface is HDD A, the slave is HDD B. The master HDD conn ected to secondary A T A inter face is HDD C, the slave is HDD D. The record sequence is: HDD A → HDD B → HDD C → HDD D Overwrite sequence: The sequence is irrespective of HDD.
19 pins are in the other row). Make sure pins are plugged into interface correctly. Connect the power supply to HDD Sketch map of installa tion Close the device cover and lock it w ith screws Attention : Pleas e format the HDD before u sing.
1 2 Fir st, pu t the HDD into the HDD fixati on rack Second, attach the HDD by t w o scre w s on bo th sid es 3 4 Third, connect th e HDD cable Fourth, connec t the pow er supply to HDD Sketch of inst.
- 2.3 Back p anel and interface terminals Attention : The real connections on the back p anel might be slightly different from the sketch below. 2.3.1 Back panel of 16-channel DVR CAM1 CAM2 CAM3 CAM4 .
1 Video input 1-16 2 S pot output 3 Video output 4 S video output 5 Audio output Page 17.
6 LAN port 7 Audio in 1-4 8 Alarm input1-16 9 Alarm output Page 18.
10 Fan vent 1 1 Power plug 12 USB port 13 VGA port 14 RS 232 port Null 15 RS485 port Page 19.
2.3.2 Back panel of 9-channel DVR CA M 1 CA M 5 CAM 7 A U D I O I N 1 A U D I O I N 2 ALA RM IN ALARM OUT CAM 3 CAM 9 1 2 3 4 5 6 7 8 9 1 2 3 4 CAM 2 CA M 4 CA M 6 CAM 8 A U D I O I N 3 AUDI O IN 4 S .
0 MODE B ACK U P 2.4 Front p anel and interface terminals Attention : The actual buttons on the front p anel please might be slightly dif ference from this sketch.
7 Zoom/Focus control 8 Audio on/off button 9 Backup button 10 Menu button 11 Function button 12 S tatus button 13 Move Left 14 Move Up 15 Enter button 16 Move Right 17 Move down 18 Record button 19 Shuttle: to control the DVR to play the record frame by frame.
23 Fast Reverse 24 Fast forward 25 St o p 26 Remote controller receiver 27 28 LED indic ator lights, for power , H DD and backup, network statu s, playback status and record status respectively .
2.5 Remote control description Put the Battery into the Remote control: Open the battery cover of Remote control Put in two AAA batteries and make sure that they are inserted corre ctly .
2 Backup button : Press this button, the DVR enters the backup menu (Fig 3.3.7 USB backup). The details w ill be given in Chapter 3.3.3: BACKUP 3 Information button : Press this button to display status information of the DVR on the screen (Fig 3.3.2 S tatus view).
10 Search button: Press this button to e nter to recording search page 11 Move Up 12 Move Left 13 Move Right 14 Move Down 15 SR is for Reverse when the DVR plays record while SF is for Forward 16 Chan.
22 Pan/T ilt control 23 Audio s w itch 24 Log file button 25 Picture in picture: select the chann el to display as small picture first, and then press PIP button to enter PIP mode, the background picture is the next channel . For example, If the us er selects channel 10 first, and the n press PIP bu tton, the scr een will displa y as the Fig2.
6 7 5 8 9 10 11 12 Are the battery’s poles (+ and -) in the correct position? Is battery is out of power? Is there is barrier between th e Remote control and DVR? Are signals tr ansmitted by other r.
2.6 Alarm cable connection Example of alarm output connection: Attention : The alarm output is TTL high level control. T he connection method is described in detail in the Above picture. This DVR can carry sixteen sensor alar m input signals and four alarm output sign als.
Basic operation guide 3.1 How to st art the DVR Attention : Before poweri ng on the machine, please make sure the power input (1 10V/220V) of DVR matches the local power supply , if not , please move the red flip switch on the rear panel to the correct input.
machine is on. (The details of admin password and user password are described in chapter 3.2.1 SETUP-SYSTEM). Input default password-“0000” to enter the setup menu when yo u start the DVR, assuming that you have not changed the password or you have rec over ed the default setting.
3.2 Login and setup the sy stem The menu structure chart: A D M I N PA S S W O R D U S E R PA S S WO R D SY S TEM PA S S W O R D C H E C K M E N U LI V E REC O RD STORA G E NETWOR K S E N S O R / A LA.
There are two users in the origin DVR system. One is Admin which has highest priority to set system’ s configuration and whose password is “000 0”, the other is common user whic h is just allowed to see the live play and the playback picture and does not h ave the ri ght to chang e the user password, which is done by Admin users.
3.2.1 SETUP-SYSTEM The menu is as above: (Fig 3.2.2 System setup) ADMIN P ASSWORD : Administrator password is “0000” by default, only the administrator has the right to change it which is comprised of four numbers between 0 and 9 (F ig 3.2.3 Setup admin p assword).
USER P ASSWORD : Common user password is “0000” by default as well. However , only the administrator is authorized to change it which is comprised of fo ur numbers between 0 a nd 9. P ASSWORD CHECK : If you choose “ON”, user s have to inp ut the password before entering men us.
BOTTOM-BLACK : T ime is displayed at the bottom in black OFF : There is no time displayed in the play back mode. CURRENT ST A T US VIEW : Choose “ON”, there will be some information appeari ng on the screen.
SOFTW ARE UPDA TE : (Fig 3.2.8 Soft ware upda te) USB UPDA TE : Update firmware from USB flash memory Press USB UPDA TE a n d below screen will pop up P Page 37.
Update firmware: Make sure the updating firmware is on the USB disk Do not power off the DVR during updating; Press “ENTER” button to start updating. Then the system will c heck the updating firmware When the updating firmware is found O. K., the system start s to update.
about two minutes to update. When the erase, blank check and up date are done, system will c heck the new program which has been written. After the p rogram check is done, the system will restart.
CAMERA NAME : Name of the channel. It is comprised of the English letters from “a” to “z” or the numbers from “0 ” to “ 9”. CAMERA ST A TUS : If you choose “SHOW”, this image will be displayed on the scre en. If you choose “HIDE”, the image will not be displayed on the screen in live status or in playback statu s.
are eighteen options for users: PELCO_D-2400, PELCO_D-9600, P ELCO_P-4800, PELCO_P-9 600, SCC641-960 0, SCC641-19200, SK2161-9600, CNB _102-9 600, ADTECH-4800, 15-CD51M-2 400, Chub b iSD-9600, COP1-24.
SPOT QUAD D WELL : Channel-s witching circulates from quad 1 to quad 4 (The order is: channel 1,2,3,4 → channel 5,6,7,8 → channel 9, 10,1 1,12 → channel 13,14,15,16 → channel 1,2,3, 4 → …), press “Enter” button to get access to the configuration setup menu to modify the interval time between two sets of picture switching.
maximum is 4. If the record resolution is 360x288(P AL)/360x24 0(NT SC), t here are five fr ame rates to choose: 0, 1, 2, 4, 8, the maximum is 8. Attention : These three factors above decide the qualit y of picture and t he use ratio of HDD. SETUP- REC OPTIONS : Setup of record option (Fig 3.
records continuously . If an alarm record occurred, the DVR records continuous ly and you can fin d the alarm event through “event search ” or “file search”. PLA Y DEINTERLACE : Interlace scan and play . If you choose “ON”, the DVR will play back after an internal of line.
If you choose “OFF”, this function is d isabled. SETUP-REC-EVENT : Setup of the event recor d (Fig 3.2.16 Setup event record) MOTION DETECTION (Fig 3.2.17 Setup motion detection): AREA : This is the dete ction area setup There are three options to choose: ALL, P AR T , OFF ALL : All areas of the camera will be detected.
[SETUP -RE C-E VENT(S/D)] Fig3.2.18 Setup se nsor detection SENSOR DETECTION : Ea ch channel matches a relevant Sensor , for example, Channel 2 is linked to Sensor 4, if the Sensor 4 gives a n alarm, the alarm information will be given on the picture by channel 2 (Fig 3.
To Choose from: 2 seconds, 4 seconds, 6 seconds, 8 secon ds and10 seconds. POP-UP SCREEN : If you choose “ON”, the ima ge will be in full screen when the DVR gives alarm. If you choose “OFF”, this fu nction is disabled. SETUP-SCHEDULE-REC : Setup of schedule record (Fig 3.
[SCHEDULE REC- CH 4] SU MO TU WE TH FR SA ALL DA Y AL Fig3.2.21 setup schedule recor d time 1 2 “ 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 ” means: “0 1 2 3 4 5 6 7 8 9 10 1 1 12 13 14 15 16 17 18 19 20 21 22 23”— the 24 hours in a day .
Press ENTER key to visit the menu, in formation is given below (Fi g 3.2.23 In formation of deletion) “DELETE FILE 0171 200 6040 7_1700 00 15AS D U ARE YOU SURE? [ENTER] → YES [MENU] → NO” Press ENTER key to delete this record or press MENU key to quit deleting “0171 200 60407_170000” is a record name.
LOCK/UNLOCK : Lock/unlock the record. Use en ter key to change the status (Fig 3.2.24 Lock/Unlock file). If the file is locked, then the re cord can not be deleted or over written even thou gh the HDD is full.
[ENTER] → YES [MENU] → NO” (* represents A B C D) Press enter key to format the HDD, Pre ss menu ke y to cancel this operation. Attention : The format time depends on the HDD capacity, th e larg er th e HDD the longer t h e time. Normally , a 40G HDD takes about eighty seconds.
3.2.5 SETUP-NETWORK (Fig 3.2.27 Setup network ) TYPE : ST A TIC : S tatic IP address. Push “Up” “Down” “left” “Right” b u t t o n s to move the cursor among the digits and push ADD or DEC key to modify t he IP address. (Fig 3.2. 28 Setup static IP).
3.2.5.1 Monitoring From a Computer on Same Router On the PC Client, open up the Internet Ex plorer and enter the IP of the DVR (example http://192.168.0.200 ), you will get below screen with the login already filled in, default user name is (netuser) a nd passwo rd (0000).
3.2.5.2 Monitoring From a Remote Computer Plug the RJ45 cable from the back of DV R to the Switch / Hub or Router. By Default the network setting on this DVR are a s follow: IP ADDRESS: 192.168.1.200 Subnet: 255.255.255.0 Gateway: 192.168.1.1 From a PC connected to the same Rou ter, find the IP address by typing IPCONFIG at command promp t.
Port 1 is used for logon; Port 2 is used for controlling the DVR; Port 3 is used for live surveillance; Port 4 is used for backup; Port 5 is used for playing back. NET CLIENT ID: The default ID is “NetUser”, t he user can set other four IDs and passwords for viewing th rough t h e net work.
3.2.5.3 Play Back Recorded File To play back the recorded file, you need to use the CLIENT Software. Install the NETCLIENT Software and run netclient.exe, you will get the belo w screen and click on CONNECT and enter the IP, logi n name is “netuser” and password “0000”.
NETWORK THROUGHP UT : T o setup the transfer speed of the DVR in t he network. There a re nine options to choose from: unlimited, 64KBPS, 128KBPS, 256KBPS, 512KBPS, 1MBPS, 2MBPS, 4MBP S, 10MBPS. Users can choose the option according to t he demand (Fig 3.
“NC” means normal close. If “NC” is chosen, the DVR will set off the alar m if the alarm is at high level. ALARM MOTION MANAGER (Fig 3.2.35 Alarm motion manager) “ □ ” means unselected “V” means selected, “Absci ssa” means the chan nel number , “ Ordinate” means annunciator number .
channel 3 for alarm 1, then if any of the 3 channel s detect a motion event, alarm 1 will send signal. ALARM SENSOR MANAGER (Fig 3.2.36 Alarm sensor manager) “ □ ” means unselected “V” means sele cted, “Abscissa” means the sens or number and “Ordinate” mea ns annunciator number .
for alarm 1, if any of the 3 sensors are ac tivated, then alarm 1 will se nd an alarm signal. ALARM BUZZER (Fig 3.2.37 Alarm buzzer) ON: S tart the buzzer when DVR gives alarm OFF: The buzzer will not be triggered when DVR detects alarm ALARM OUTPUT (Fig 3.
ALARM OUT PERIOD (Fig 3.2.39 Alarm output period) Alarm continuing time. There are five o ptions to c hoose: 30 seconds, 1 minute, 3 minutes, 10 minutes a nd Continuous. 3.2.7 SETUP-AUDIO “ ■ ” means unselected “V” means selected, “Abscissa” indicates the channel number and “O rdinat e” indicates audio output number .
There are four audio input ports and one audio output port in all. One audio input matches one cha nnel. For example, if user selects audio A for channel 1, channel 1 will record on audio A. 3.3 Function Press the Function button to enter t he basic functio n menu (Fig 3.
1 2 BEST 5 2 2 2 BEST 6 2 3 2 BEST 7 2 4 2 BEST 8 2 [ST A T US] S/W VER: V1.0. 10-tv_16 (06/05/08 10:07) [HDD] A: 150G(63%) B: NONE C: NO NE D: NO NE NET WO RK: MAC: 00.
3.3.3 BACKUP & VIEW BACKUP Backup Press the Backup button (Fig 3.3.3 Setup ba ckup ). This DVR supports five media types: CD-R , CD- RW , DVD-R, DVD-RW , USB-MEMOR Y (Including USB flash drive and mobile hard disk), and supports backup to DVD-RW , CD- RW , inter nally and as well as USB externally .
backup to CD-R, choose CD-R; if you plan to backup in CD-RW , choose CD-R W , etc… BACKUP BASE: If you want to se arch the file nee ded to backup by file name, choose FILE; if you want to search the file needed to backup by time , choose TIME. Each method i s in the Chapter— ST ART .
USB BACKUP USB BA CKUP 50% If the backup base is “ FILE”, the “S T ART” choose menu is as shown in Fig 3.3.5 Backup start (file) If the backup base is “TIME”, the “ ST ART” choose menu is as s h o w n i n Fig 3.3.6 Backup start (calendar) and Fig 3.
screen at the same time as the backup. The USB b ackup process is s h o w n in Fig 3.3.8- USB backup process showing, that is the same as backup with the CD/D VD driver .
/ Brief introduction of bu ttons: : Play : Pause : S top : Fa st backward : S tep back ward : S tep forward : Fast forward : V erify if the record has been cha nged or not : V olume control : Snap shot : Number button / / 1-channel/4-channel/9- channel/16-c hannel mode Y ou can use number butt on to choose t he channel which you w ant to see.
The main menu of the Backup viewer: Introduction to W .M Check , SnapShot . W .M Check (W ater Mark Check): While the backup file is paused, clic k this button to check water mark: Page 69.
After a few minutes, the result w ill pop up. If the backup file has been changed or moved, the system will display “Watermark Check Fail”, if the backu p file has not b e e n changed or moved, the system will prompt “W atermark Check Ok”. SnapShot: Click Sna pShot button, a picture pops up for saving or pri nting.
3.3.4 P AN/TIL T Move cursor to P AN/TIL T in the function menu, press ENTER button to access this menu (Fig 3.3.9 P AN/TIL T) to control the Fast S peed Dome. Th is particular operation is as follows: Switch to the channel which connects to the Fa st S peed Dome video output.
PA N / T I LT ZOOM/FOCUS Z+ AUTOP AN ENTER <<Ch1>> F+ F- Z- <<Ch1>> Fig 3.3.9 P AN/TIL T Fi g3.3.10 ZOOM/F OCUS 3.3.6 SEQUENCE Press “SEQ” button to en ter the sequence play status. If the current screen shows a single channel, press “ SEQ” button to play the sixteen chann els one by one in order.
3.3.7 LOG LIST Press the Lo g button on the remote control, the system will enter the setup menu of log file (Fig 3.3.1 1 Setup log file). LOG FILE: If you choose ALL, the following options will be displayed: MOTION, SENSOR, ALARM, V - LOSS, SYSTEM, HDD, FLIE, DB, POWER , NET .
FROM: The beginning time of the log file, you can use the number key to ch ange the time. TO: The end time of the log file, you c an use the number key to change the time. Press the OK op tio n, the system will enter the event l og view (Fig 3.3.12 Event log view): Use “Up” “Down” buttons to move the cursor to the log file needed.
3.4 Search record Press the “Search” button on the remote control, t here are three search modes which will be displayed on the screen (Fig 3.4.1 Search) TIME SEARCH EVENT SEARCH FILE SEARCH Attention: Search recordings b y time search or file search, search all event re cordings b y event search.
TIME SEARCH : Attention: All the records can be searched in this menu. Operation: Date choose: Press ENTER to access the CALENDAR TIME menu, Use “Up” “Down” “Left” “Right” b ut t on s to mo ve cursor to the date need ed to search.(Fig 3.
T ime choose: Below the Y ear-Month s etup, there is the calendar of one month. The s e l e c te d dat e is in green, press ENTER to select the time c hoose menu.
EVENT SEARCH Attention: Onl y alarm events and motion events record can be searched in this menu. Operation: Select the date, whose method is the same as TI ME SEARCH. A time which has event record is shown in yel l ow font. Press “EN TE R” to acce ss the event menu afte r selecting time.
Sign Meaning Shortcut key PGUP Page up, to the previous Right button PGDN Page down, to the next Left button LAST T o the last page Backward button FIRST To the first page Forward button [SEARCH TIME ] HOUR: MIN: TIME 00 00 00 Fig3.
FILE SEARCH Attention: All the records can be searched in this menu. Operation: Select the date, by the same method as TIME SE AR CH. A time which has an event record is shown in ye ll ow font. Press “EN TE R” to acce ss the play f ile list. (Fig 3.
Use “Up” “Down” b u t t o n s to choo se the file record, Press the “ENTER” button to view the record chosen, the “Forwar d” “Backward” “Play/pause” buttons can be used to control the r ecording.
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Appendix Appendix A: Main S tandard & Parameter chart Model 16Chann el VIDEO Input Channel 16CH Input Level 1.0Vp-p±10% Composit e, 75Ohm Balanced Video S tandard Auto / NTSC / P AL Main TV Out 1.
Function Auto Sequence Screen S plit, PIP AUDIO Compression ADPCM Audio In / Out 4CH /1CH Input Level TBD(0.5~1.4Vp-p@20Ko hm) RECORDING Compression MPEG4 NTSC 720(H)x480( V), 720(H)x2 40(V), 360(H )x.
S peed 5400RPM, 7200RPM Ty p e EIDE compatible SEARCHING & PLA YBACK Searching Method T ime, Event, File REMOTE SURVEILLANCE Monitoring Environment Client Software, Web Browser ALARM Sensor Input .
External Cont rol (RS-422/485) T erminal Block Sensor Input T erminal Block Alarm Output T erminal Block PTZ (RS-485) 2Pins T erminal Block Ethernet RJ-45, 10/100Mbps USB 2.0 2Ports ELECTRICAL Power Source 1 15~230V AC (50~60Hz) Power Cons umption TBD(App.
P AL NTSC Picture Qualit y Resolution T o t al Frame Rate Ca p abilit y Resolution T o t al Frame Rate Ca p abilit y Best 720*576 25F/S 3.80G 720*4 80 30F/S 3.75G Hi g h 720*576 25F/S 1.91G 720*4 80 30F/S 2.34G Normal 720*576 25F/S 0.96G 720*4 80 30F/S 1.
Appendix C: The meaning of some abbreviations Letters Meaning Letters Meaning D 720*576(P A L)/720*480( NTSC) H 720*28 8(P AL)/720*2 40(NTSC) C 360*288(P A L)/720*240( NTSC) NT A network event U Unloc.
Een belangrijk punt na aankoop van elk apparaat Maxtor QSNDVR16M (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Maxtor QSNDVR16M heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Maxtor QSNDVR16M vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Maxtor QSNDVR16M leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Maxtor QSNDVR16M krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Maxtor QSNDVR16M bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Maxtor QSNDVR16M kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Maxtor QSNDVR16M . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
