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MH240 Wireless IP Telephone USER’S GUIDE Model: IP3NA-8WV(USA) / IP3AT-8WV(Australia) / IP3PH-8WV(EU) Before using your product, read this User ’ s Guide thoroughly to ensure correct handling. After reading the User ’ s Guide, keep it in a place that is accessible for read reference.
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LIABILITY DISCLAIMER NEC Infrontia Corporation reserves th e right to change the specifications, functions, or features, at any time, without notice. NEC Infrontia Corporation has prepared this document for use by its employees and customers.
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User Safety Protocol ---------------------------------------- ----------------------------------- Important: Read this information before using your MH240 Phone. Read the following instructions for the safe use of this product to prevent you and other people from possible injury , and possible damage to property .
Warning ● Do not use the unit if you notice sm oke, a strange smell or other unusual happenings. It m ay cause fire if continuously used. Turn off the power switch of the phone system immediately . For the recharger, disconnect the power plug immediatel y.
● Follow the instruction below when you use a battery pack. They may cause heating, explosion, and fire; ● Do not put the battery pack into a microwave oven or a pressure chamber.
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FCC Portion ---------------------------------------- ----------------------------------- This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential insta llation.
Industry Canada Portion ---------------------------------------- ----------------------------------- Canada Regulatory Compliance Statement This Class B digital apparatus co mplies with Canadian ICES-003. Cet appareil numériqué de la classe B est conformé à la norme NMB-003 du Canada.
European Union Information ---------------------------------------- ----------------------------------- Notice to the user The handset described in this manual is intended to be used in combination with NEC Assured Mobility concept for Wireless Local Area Networks.
European Union Information ---------------------------------------- ----------------------------------- Product disposal information For countries in the European Union The symbol depicted here has been affixed to your product in ord er to inform you that electrical and electronic products should not be disposed of as municipal waste.
i TABLE OF CONTENTS 0. PRECAUTION • SIGNAL WORDS .......................................................................................... 1 • SAFETY SYMBOLS ..................................................................................... 1 • IMPORTANT SAFETY INFORMATION .
ii 5. CALL HISTORY • TO VIEW CALL HISTORY ........................................................................ 19 • TO MAKE A CALL FROM CALL HISTORY ......................................... 20 • TO ADD PHONE NUMB ER TO DIRECTORY ...........
iii • FONT SIZE .................................................................................................. 45 • LANGUAGE ................................................................................................ 46 • MY NAME ......
iv 14. TROUBLE SHOOTING • MESSAGE MEANINGS AND SUGGESTIONS .................................... 69 • TIPS AND SUGGESTIONS ...................................................................... 70 15. SPECIFICATIONS • TECHNICAL SPECIFICATIONS ...
1 0. P RECAUTION To avoid serious injury or death, follow the safety information in this section. • SIGNAL WORDS DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
2 • IMPORTANT SAFETY INFORMATION Observe these precautions when using a lithium-ion battery pack. ● Never charge the pack from other than the phone or t he appropriate charger. ● The lithium-ion battery pack has a speci fied connector orientation.
3 Do not insert metallic objects or put metallic objects into the interiors of the products through openings, which could result in fir es, electrical shock hazards or failures. If it is necessary to use an AC adapter, use one of the specified type; otherwise, fires, electrical shock hazards or failures could result.
4 This page is for your notes..
5 1. I NTRODUCTION • WHAT IS MH240? MH240 is a wireless VoIP phone that complies with IEEE 802.11b/g specifications. MH240 has the following features: - MH240 dedicated features are available such as Call History, Directory, Password Lock, Favorites, Speed Dial, Speaker monitor and Courtesy Mode.
6 • KEYS AND PARTS The phone has the following keys and parts. No. P ARTS REMARK (1) Info LED Display charging status and receiving a call (2) Ear Speaker - (3) USB Connector Charge the power via AC.
7 • ICONS The phone has the following icons. - Power icon ( ): indicates the battery charge level. Icon Battery Charge Level Full Empty Charging - Antenna icon ( ): indicates the radio signal strength by your phone. Icon Radio Signal S trength S trong Weak Out of service area - V olume icon ( ): indicates the ring volume when Standb y mode.
8 • STANDBY MODE Your phone starts up in this mode after being powered on. Your phone displays the first screen similar to the following. • MAIN MENU Press the key when your phone is in Standby mode. The following m ain menu will be displayed. The menu list attached at the end of this guide shows all available items with the default value.
9 2. G ETTING S TARTED • HOW TO INSERT THE BATTERY Insert the battery into the unit as follows. (1) Remove the battery cover from the phone. (2) Place the battery into the unit so that the label faces toward you. (3) Attach the battery cover again. • HOW TO REPLACE THE BATTERY Replace the battery of the phone as follows.
10 • HOW TO CHARGE THE BATTERY Be sure to charge the battery before using the phone for the first time. Use one of the following: ● Cradle ● AC Adapter (direct connection) By using the Cradle: The phone can be charge d by using the cradle. You can also charge the battery by inserting the battery pack alone in the slot on the cradle.
11 By using the AC Adapter: To charge the phone using the AC adapter: (1) Insert the AC adapter into an appropriate AC outlet. (2) Insert the AC adapter plug (mini USB) into USB connector of the phone.
12 This page is for your notes..
13 3. B ASIC O PERATION • TO POWER ON THE PHONE (STANDBY MODE) - Press and hold the key for 2 seconds or more. The start screen appears and the Info LED flashes. After that your phone displays the following initial screen. Standb y mode This initial screen is called S tandby mode in this guide.
14 • TO ANSWER A CALL When receiving an incoming call, the display automatically changes to Incoming Call screen. - T o answer the call, press the key . - T o stop the ring without answering the call, press the key . When the calling party has been already registered in the Directory , the registered Name is displayed.
15 • TO REDIAL (LAST NUMBER REDIAL) Y ou can make a call from the Outgoing Call History menu. A maxim um of 50 calls can be automatically recorded. Registered number: - Press the key while in Standby mode. Y our phone displays Call History of Outgoing calls similar to the following.
16 • TO USE A HEADSET When a headset is inserted to the Headset connector , your phone is in headset call mode. - Connect a headset to the phone. - When the phone receives a call, you can hear ringing from the headset or speaker (configurable). If vibration is set to enable, it is also available.
17 4. F EATURES This section explains how to use the features on your phone. • TO USE CONFERENCE (3-WAY CALL) Y ou can establish a Conference call (3-way call). - During an active call, press the key to hold the line. - After hearing Second Dial T one, enter the phone number that you want to joi n the call.
18 • TO USE COURTESY MODE Y ou can set your phone to Courtesy Mode. When your phone is placed in this mode, your phone displays the Courtesy icon ( ). - Press and hold the key for 1 second or more to enter Courtesy Mode. - Press and hold the key again for 1 second or more to exit Courtesy Mode.
19 5. C ALL H ISTORY Your phone can record recent Call History in the following 3 lists up to 50 records for each list. You can open each list from the main menu or by pressing the associated key while in Standby mode.
20 • TO MAKE A CALL FROM CALL HISTORY - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “1.Call History” and then press the key . - Press the key to select a history you want to view on the list and then press the ___ key .
21 - Press the key to select an it em you want to edit and then press the “Edit” soft key as required. In this example, Name and Group will be edited. - Edit the data in edit display . - Press the “OK” soft key and you will go back to the previous screen.
22 - Press the “Detail” soft key and then press the key to select a phone number input area you want to add. If you save to an already existing entry , it will be overwritten by the new phone number .
23 • TO DELETE A CALL HISTORY - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “1.Call History” and then press the key . - Press the key to select a history you want to view on the list and then press the _ key .
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25 6. D IRECTORY Y ou can save, edit, delete and view up to 500 record entries. • TO VIEW DIRECTORY - Press the key while in Standby mode. - Y our phone displays as follows. By pressing the key while displaying the Directory , you can scroll through a list.
26 To Search by Name: - Press the key to select “2.Name” and then press the key . - Enter a name or letter you want to search and then press the “OK” soft key . - Y our phone displays searched records. To Search by Tel number: - Press the key to select “3.
27 - Y our phone displays searched records. To Search by Company: - Press the key to select “4.Others” and then press the key . - Press the key to select “3.Company” and then press the key . - Enter a Company name y ou want to search and then press the “OK” soft key .
28 • TO SETUP GROUP - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “2.Directory ” and then press the key . - Press the key to select “3.Group Setting” and then press the key . Y our phone displays the Group Se tting menu.
29 To Setup Group Illumination: - Press the key to select “3.Illumination” and then press the key . - Press the key to select a Group Illumination you want and then press the “OK” soft key .
30 - Press the key to select an It em you want to edit and then press the “Edit” soft key . - Edit the selected item. In the following example, T el #1 data is edited. - Press the “OK” soft key to write the data. The display returns to the previous screen.
31 • TO DELETE A RECORD Y ou can delete a record from the Directory . - Press the key while in Standby mode. - Y our phone displays as follows. - Press the key to select a r ecord you want to delete and then press the “Delete” soft key . - Press the key to sele ct the “OK” soft key .
32 • TO EDIT AN ENTRY Y ou can edit a registered Directory . - Press the key while in Standby mode. - Y our phone displays as follows. - Press the key to select a r ecord you want to edit and then press the “Detail” soft key . - Press the key to select an it em you want to edit and then press the “Edit” soft key .
33 7. S PEED D IAL/ P RESET D IAL Y ou can use Speed Dial assigned multi function keys (up to 8 entries) and Preset Dial assigned dial keys (up to 10 entries). • TO USE SPEED DIAL - In Standby m ode, press a function key ( to ) to select one Speed Dial entry that has already registered in your phone.
34 • TO USE PRESET DIAL - In Standby mode, press a dial pad ( t o ) t o s e l e c t o n e o f t h e Preset Dial entries that have already registered in your phone. For example, press the key and hold for about 1 second to make a call to “D3.T om” that is listed as D3 entry .
35 - When all of the editing is completed, press the “Back” soft key . Y ou can reach the Assign Dial menu by pressing the following keys. T o go to the Assign Dial menu: Assign Dial OK Back F7.
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37 8. S ETTING V arious settings such as Incoming Call, T alk, Display , Passwor d, Passwor d Lock, Keypad Mode and Date & T ime can be modified as required on your phone. • RING VOLUME Factory Default: Middle Y ou can adjust ring tone volume. - Press the key while in Standby mode.
38 Y ou can reach the Ring T one menu by pressing the following keys. T o go to the Ring T one menu: • INCOMING POPUP Factory Default: Disable Y our phone can display a popu p window while ringing. - Press the key while in Standby mode. Y our phone displays the main menu.
39 • PRIVATE CALL Factory Default: Allow Incoming Y our can block incoming calls without Caller ID. - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “5.Setting” and then press the key . - Press the key to select “1.
40 • INCOMING MODE Factory Default: Both Y ou can select an incoming mode of Ring and V ibration. - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “5.Setting” and then press key . - Press the key to select “1.
41 Auto Response: - Press the key to select “2.Auto Response” and then press the key . - Press the key to select an auto response times you want and then press the “OK” soft key . - The display returns to the previous screen. Y ou can reach the Auto Response of Headset menu by pressing the following keys.
42 • RTP ALARM Factory Default: Disable Y our phone can provide an alarm if R TP packet loss is suspected. - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “5.Setting” and then press the key . - Press the key to select “1.
43 • CALL VOLUME Factory Default: Middle Y ou can adjust receiver volume. - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “5.Setting” and then press the key . - Press the key to select “1.User Setting” and then press the key .
44 • TALK START VIBRATION SETTING Factory Default: Disable V ibrator can work as talk start notification when a called party answers your call. - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “5.
45 • BACK LIGHT Factory Default: 5sec Y ou can adjust a timer until the LCD back light is off. - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “5.Setting” and then press the key . - Press the key to select “1.
46 • LANGUAGE Factory Default: English The information on the LCD can be displayed in English or Japanese. Y ou can select from the 7 languages by doing the following. - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “5.
47 • DISPLAY PATTERN Factory Default: Normal Y our phone can display reversed LCD pattern. - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “5.Setting” and then press the key . - Press the key to select “1.
48 • KEY TOUCH TONE Factory Default: Disable Y ou can unmute or mute a tone that is provide d when you press any key on y our phone. - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “5.Setting” and then press the key .
49 • DATE Factory Default: 2008/ 1/ 1 (YYYY/MM/DD) Y ou can adjust the date information of your phone as required. - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “5.Setting” and then press the key .
50 • TIME FORMAT Factory Default: 12hour Y ou can select a time format (12hours, 12hours (AM0:00) and 24hours) as required. - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “5.Setting” and then press the key .
51 • NTP SETTING Factory Default: Disable Y ou can use NTP server in your network as required. - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “5.Setting” and then press the key . - Press the key to select “1.
52 • TIME ZONE Factory Default: Depending on country Y ou can set time offset in the range -12:00 t o +14:00, which specifies time of fset between GMT and your area. - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “5.
53 9. I NFORMATION Y ou can confirm the infor mation of your phone such as Phone Number , IP address and MAC address. • TO DISPLAY STATUS Y ou can confirm the S tatus of your phone by: ● SIP Status ● W ireless Status - Press the key while in Standby mode.
54 • TO DISPLAY IP ADDRESS Y ou can confirm the IP Address of y our phone by: ● IP Address ● Net Mask ● Gateway ● DNS Primary ● DNS Secondary - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “0.
55 10. P ASSWORD L OCK Y ou can lock your phone against unauthorized usage. This is also useful for guarding your phone against inadvertent button presses. • TO USE MANUAL LOCK - Press and hold the key for 2 seconds or more to lock your phone in S tandby mode.
56 • TO USE OUTSIDE LOCK Factory Default: 0sec (Disable) When your phone is in out of service area, your phone is locked automatically expire timer you set. - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “5.
57 11. P REFIX D IAL Y ou can add Prefix Dial to phone number when you make a call. • TO USE PREFIX DIAL Y ou can use Prefix Dial as follows. To Make a Call by preset dialing: - Enter the phone number and then press the “Prefix” soft key . - Press the key to select Prefix and then press the “Call” soft key .
58 To Make a Call from Directory: - Press the key to view Directory and then press the key to select a c alled party you want. - Press the key and then press the _ key to select a phone num b er you want. - Press the “Prefix” soft key . - Press the ke y to select Prefix and then press the “Call” soft key .
59 12. F AVORITES Y ou can use favorites menu that you can customize. • TO USE FAVORITES - Press the key while in Standby mode. Y our phone displays the main menu. - Press the key to select “#.Favorites” and then press the key . - Press the key to select a menu you want to use and then press the “OK” soft key .
60 This page is for your notes..
61 13. M ENU L IST • MENU LIST The following shows the menu list of MH240 with the default values and remarks as required. Category Menu Default Remarks MENU 0.Information 1.Call History 2.Directory 3.T ools 4.V oice Mail 5.Setting #.Favorites This is main menu of the phone.
62 Category Menu Default Remarks 0.Information SIP Stat us Not Registered / Registering / Registered 1.S tatus Wireless St atus Not Connected / Searching / Authenticating / Getting IP / Connecting / Connected BSSID xx:xx:xx:x x:xx:xx ESSID Channel 1 to 1 1 MACAddress xx:xx:xx:x x:xx:xx Security OPEN / WEP / WP A-PSK / WP A2-PSK / WP A /WP A2 2.
63 Category Menu Default Remarks 2.Edit Name (alphanumeric characte rs) blank 32bytes Group 01.Default to 20.Group20 01.Default T el #1 (32 digits) blank 32bytes T el #2 (32 digits) blank 32bytes T el #3 (32 digits) blank 32bytes Company Name (alphanumeric characte rs) blank 32bytes Ring T one 01.
64 Category Menu Default Remarks 3.T ools 1.Sitte Survey 1.AP Scan (Chanel 1 to 1 1) 1 2.Ping (xxx.xxx.xxx.xxx ) blank 4.V oice Mail 5.Setting 1.User Setting 1.Incoming Call 1.Ring V olume Large Middle Small Gently Off Middle 2.Ring T one 1.External Ring 2.
65 Category Menu Default Remarks 2.T alk 1.RTP Alarm 1.Disable 2.Enable 1.Disable 2.Hold Music 01.T o ne T ype1 02.T o ne T ype2 03.T o ne T ype3 04.T o ne T ype4 05.T o ne T ype5 06.T o ne T ype6 07.T o ne T ype7 08.T o ne T ype8 09.T o ne T ype9 10.
66 Category Menu Default Remarks 6.Keypad Mode 1.Key T ouch T one 1.Disable 2.Enable 1.Disable 2.Function Key 1.S ystem 2.Speed Dial 2.S peed Dial 3.Dial Key 1.Alphabet Search 2.Preset Dial 1.Alphabet Search 4.Assign Dial 1.Name (alphanumeric characte rs) blank 16bytes F1.
67 Category Menu Default Remarks 2.Download 1.Download Files 1.Director y 2.Call History 3.User Setting 4.Config 5.Certificate 6.Download1 7.Download2 8.Download3 2.Download Address (xxx.xxx.xxx.xxx or FQDN) 172.16.254.1 40by tes 3.FTP Settings 1.User ID (characters) blank 40bytes 2.
68 • CHARACTER CODE LIST The following shows character code list when your phone is in edit m ode. Character Code List 1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 1 1th 12th 13th ? ! * # ” A B C a b c D E F d e f G H I g h i J K L j k l M N O m n o P Q R S p q r s T U V t u v W X Y Z w x y z space .
69 14. T ROUBLE S HOOTING • MESSAGE MEANINGS AND SUGGESTIONS The following shows the meanings and suggestions of messages that may be displayed on your phone. Message Meaning & Suggestion [Password] UnAuthorized! The entered p assword is incorrect.
70 • TIPS AND SUGGESTIONS The following shows suggestions on how to r esolve MH240 operation problems. Confirm the following before making a call: ● Is the power ON? ● Is the battery charged? ● Is the Antenna icon ( ) displayed? Symptom Suggestion Can not power on the phone… - Press the key and hold more than 2 seconds.
71 15. S PECIFICATIONS • TECHNICAL SPECIFICATIONS The following shows the technical specifications of MH240. Item S pecifications Wireless Interface IEEE802.1 1 b/g Codec G .71 1u-Law , G .71 1A-Law , G .729A, G .729B, G .729AB Payload Size: 20 to 80 ms Control Protocol NEC Enhanced SIP , SIP (RFC3261) *Note , Authentication IEEE802.
72 • LED SPECIFICATIONS The following shows the LED specifications of MH240 and Cradle. Condition LED S tatus MH240 Power ON S tatus *Note1 1.Power OFF Blink all color 2.Receiving a call *Note2 Blink Green (100ms ON – 100ms OFF ) 3.Holding a call *Note2 Blink Orange (500ms ON – 500m s OFF) 4.
73 16. L ICENSE This product uses the software of GPL/LGPL, and we will inform that the customer has the right of obtaining the source code of that software, the modification, and the re-distributio n. Please contact the nearest NEC service office about the method of obtaining the source code.
74 GNU GENERAL PUBLIC LICENSE V ersion 2, June 1991 Copyright (C) 1989, 1991 Free Soft ware Foundation, Inc. 59 T e mple Place, Suite 330, Boston, MA 0211 1-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
75 1. Y ou may copy and distribute verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately pub lish on each copy an approp.
76 code means all the source code for all modules it contains, plus any associated interface definition file s, plus the scripts used to control compilation and installation of the executable.
77 the limitation as if written in the body of this License. 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present ve rsion, but may differ in detail to address new problems or concerns.
78 If the program is interactive, make it output a short notice like this when it starts in an interactive mode: Gno movision version 69, Copy right (C) year name of author Gno movision comes with ABSOLUTEL Y NO W ARRANTY ; for details type `show w'.
79 GNU LESSER GENERAL PUBLIC LICENSE V ersion 2.1, February 1999 Copyright (C) 1991, 1999 Free Soft ware Foundation, Inc. 59 T e mple Place, Suite 330, Boston, MA 0211 1-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
80 the library . W e call this license the "Lesser" General Public License because it does Less to protect the user's freedom than the ordinary General Public License. It also provides other free software developers Less of an advantage over competing non-free programs.
81 Y ou may charge a fee for the physical act of transferring a copy , and you may at your option of fer wa rranty protection in exchange for a fee. 2.
82 from a designated place, then offering equivalent access to copy the source code from the same place satisfies the require ment to distribute the source code, even though third parties are not compelled to copy the source along with the object code.
83 specified materials from the same place. e) V erify that the user has already received a copy of these m aterials or that you have already sent this user a copy . For an executable, the required form of the "wor k that uses the Library" must include any data and utility progra ms needed for reproducing the executable from it.
84 It is not the purpose of this section to induce you to infringe any patents or other property right clai m s or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license pr actices.
85 safest to attach them to the start of each source file to most effectively convey the exclusion of warranty; and each file should have at least the "copyright" line and a pointer to where the full notice is found. <one line to g ive the library's name and a brief idea of what it does.
86 This page is for your notes..
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Manufacture: 2-3, Kandatsukasa- cho, Chiyoda-ku, T okyo 101-8532, Japan.
Een belangrijk punt na aankoop van elk apparaat NEC IP3AT-8WV(AUSTRALIA) (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen NEC IP3AT-8WV(AUSTRALIA) heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens NEC IP3AT-8WV(AUSTRALIA) vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding NEC IP3AT-8WV(AUSTRALIA) leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over NEC IP3AT-8WV(AUSTRALIA) krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van NEC IP3AT-8WV(AUSTRALIA) bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de NEC IP3AT-8WV(AUSTRALIA) kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met NEC IP3AT-8WV(AUSTRALIA) . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
