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NEC Express5800 Series N8800-096F, EXP320B NEC Express5800/320Fb-L N8800-097F, EXP320A NEC Express5800/320Fb-LR N8800-098F, EXP320D NEC Express5800/320Fb-M N8800-099F, EXP320C NEC Express5800/320Fb-MR.
N8800-096F, EXP320B NEC Express5800/320Fb-L N8800-097F, EXP320A NEC Express5800/320Fb-LR N8800-098F, EXP320D NEC Express5800/320Fb-M N8800-099F , EXP320C NEC Express5800/320Fb-MR User's Guide (Se.
PROPRIET ARY NOTICE AND LIABILITY DISCLAI MER The information disclosed in this doc ument, including all designs and related m aterials, is the valuable property of NEC Corporation ( NEC) and /or its licensors.
Keep this User's Guide handy for quick reference when necessary . Safety Indications To use NEC Express5800 series safely, follow the instructions in this User's Guide.
Symbols and its descriptions used in this User ’ s Guide and warning labels are as follows: Attention Indicates a risk of an electric shock. Indicates a risk of a personal injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke.
Mandatory actions Unplug the server. There is a risk of an electric shock or fire. Indicates a general action to take that is not defined herein. Make sure to follo w the instructions. For detailed notes to set up the machine safely , refer to “NOTES FOR SAFE HANDLING” on page 1-2.
ోᵈᗧ㗄 ڜ٤ᑑق ᓮەءش֪ਐতխऱਐقאڜ٤ࠌش NEC Express5800 ߓ٨ۻࣚᕴΖ ءش֪ਐতᎅࣔԱໂ۶ڶٲᙠ Ε ٲᙠᣊী Ε ڕ۶ᝩ܍ٲᙠ Ζ ڇ.
ء֗ᤞܫᑑ᧘խࠌشऱฤᇆ ࣹრ ।قڶᤛሽऱٲᙠΖ ।قڶڂᄵۖ႞ऱٲᙠΖ ।قڶ֫ਐ݈۰ऱٲᙠΖ ।قڶকᄿࢨृထ־ऱٲ.
ൎࠫ۩ ᓮലءໂऱሽᄭ༺ᙰൕۻࣚᕴՂࢸՀΖڶ࿇س־߀ࡉᤛሽऱٲᙠΖ ኙॺࡳऱԫࠌشृऱ۩ၞ۩ਐقΖᓮਊᅃᎅࣔၞ۩ᖙ܂Ζ .
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful int erference when the equipment is operated in a commercial environment.
T rademarks and Patent s NEC EXPRESSBUILDER and NEC ESMPRO are trademarks of NEC Corporation. Microsoft, W indows, W indows Server , W indows NT , and MS-DOS are registered trademarks of Microsoft Corporation in the United States and ot her countries.
ii European Patent Numb er: 0 740 81 1 Notes: (1) No part of this manual m ay be reproduce d in any form without prior written perm ission of NEC Corporation.
iii Preface W elcome to the NEC Express5800/ft series. NEC Express5800/ft series is a “fau lt-tolerant (ft)” server focusing on “high reliability” in term s of fault-tolerance, in add ition to “high performance,” “scalability ,” and “general ve rsatility” provided by NEC Express5800 series.
iv About This User ’s Guide This User's Guide helps a user to properly setup and use the product. Consult this guide when you set up the product.
v Additional symbols The following symbols are used throughout this User's Guide in addition to the caution symbols described at the beginning. IMPORT ANT : Important points or instructions to ke.
vi Contents Preface ........................................................................................................................ .......................iii About This User’s Guide .........................................................
vii Connection ..................................................................................................................... .............. 3-7 CHAPTER 4 WINDOWS SETUP ...........................................................................
viii NEC ESMPRO Age nt ............................................................................................................... ...5-2 NEC ESMPRO Manage r .........................................................................................
Chapter 1 Before Using This chapter includes inform ati on necessary for proper and safe operation of the server , the main unit and its accessories. Go throug h this chapter before you star t setup of the product.
1-2 Before Using NOTES FOR SAFE HANDLING The following section describes necessary inform ation to use the product properly and safely . W arning Labels W arning labels are placed in certain parts of the system so that the user stays alert to possi ble risks (Do not remove or dam age these labels).
Before Using 1-3 Rack Model Front Rear.
1-4 Before Using CPU/IO Modules The following shows the place on CPU/IO modules where the label is attached. Standar d Model.
Before Using 1-5 W ater-Cooling kit.
1-6 Before Using PRECAUTIONS FOR SAFETY This section provides precautions for using the server safely . Read this section carefully to ensure proper and safe use of the server . For sym bol meanings, see “Safety Indi cations” described in the previous section.
Before Using 1-7 Use of Power Supply and Power Cord W A RNING Do not handle power plugs with a wet hand. Do not plug/unplug power cords with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe.
1-8 Before Using Inst allation, Relocation, Storage and Connection CA UTION Do not install the server in an unsuitable place. Install the server in such a place as specified in this User's Guide. Avoid the following locations. There is a risk of a fire.
Before Using 1-9 Cleaning and Handling of Internal Devices W A RNING Do not disassemble, repair , or alter the server . Unless described herein, never attempt to disassemble, repair , or alter the server . There is a risk of an electric shock or fire as well as malfunction.
1-10 Before Using CA UTION Protect the unused connectors with the protective cap. The unused power cord connectors are covered with the protective cap to prevent short circuits and electrical hazards. When removing the power cord connector from the internal devices, attach the protective c ap to the connector .
Before Using 1-1 1 Rack-mount Model (Model 320Fb-MR) W A RNING Do not install the server on a nonconforming rack. Install the server on a 19-inch rack conforming to the EI A standard. Do not use the server without a rack or install it on a nonconforming rack.
1-12 Before Using CA UTION Do not install excessive wiring. T o prevent burns, fires, and damage to the server , make sure that the rated load of the power branch circuit is not exceeded. For more inform ation on installation and wiring of power-related facilities, contact your electrician or local power comp any .
Before Using 1-13 ڜ٤ࣹრࠃႈ ءᆏᝑ૪ڜ٤ࠌشءۻࣚᕴࢬᏁऱࣹრࠃ ႈΖԱ൞إᒔڜ٤چࠌشءۻࣚᕴΔᓮ גาᔹᦰ ᇠᆏփ୲ΖฤᇆऱઌᣂᎅࣔᓮەϘڜ٤ ᑑق.
1-14 Before Using ࠌشሽᄭ֗ሽᄭᒵࣹრࠃႈ WARNI NG լشᛘ֫ஞሽᄭ༺ᙰΖ լشᛘ֫༺ࢸሽᄭ༺ᙰΖڶᤛሽऱٲᙠΖ լނچᒵຑ൷.
Before Using 1-15 ڜᇘΔฝ೯Δঅጥ֗ຑ൷ࣹრࠃႈ CA UTION լڜᇘࢨژ࣋ڇآਐࡳऱࢬΖ լലءໂ࣋ᆜڇڕՀࢬࡉءآਐࡳऱࢬ.
1-16 Before Using ᖞ֗ᖙ܂փຝໂழऱࣹრࠃႈ WARNI NG լ۞۩ࣈ࠵ΕଥࢨޏທءۻࣚᕴΖ ೈءಖሉऱൣउ؆Δլၞ۩ࣈ࠵Εଥ.
Before Using 1-17 CAUTION ᓮشঅᥨ።অᥨړآࠌشऱտ૿Ζ ᓮشঅᥨ።অᥨړآࠌشऱሽᄭᒵտ૿אַሁࢨᤛሽΖൕփຝໂՂࢸՀሽ ᄭ༺ᙰ.
1-18 Before Using ᖲਮڤۻࣚᕴऱࣹრࠃႈ WARNI NG լലໂڜᇘڇآਐࡳऱᖲਮՂΖ ᓮലໂڜᇘڇฤٽ (,$ ᑑᄷऱ ՚ᖲਮՂ Ζ ԫࡳ.
Before Using 1-19 CAUTION լൕᖲਮࢼנࠟଡࢨृࠟଡאՂऱໂΖ ٵழࢼנࠟଡࢨृࠟଡאՂऱໂױ౨ᖄીᖲਮႜଙΖԫڻ౨ࢼנԫଡໂΖ .
1-20 Before Using UNP ACKAGING The following section describes necessary inform ation to use the product properly and safely . Accessories This product is shipped with various accessories. See the attached list to make sure everything is included and check the i ndividual items.
Chapter 2 About Operating System This chapter gives essential information on the W indow s system supported by the server and how to install it..
2-2 About Operating System INSTALLING Windows Server 2003 For installing an operating system on NEC Express5800/ft series, use NEC EXPRESSBUILDER. IMPORTANT: The NEC Express5800/ft seri es is a precision instrument. You shoul d ask maintenance personnel to install it.
About Operating System 2-3 About Windows Server 2003 Use the Express Setup program to install W indows Server 2003. No te the following at installation: IMPORTANT: Complete all the setups such as the memo ry expansi on and the BIOS setting before installing W indows Server 2003.
2-4 About Operating System (This page is intentionally left blank.).
Chapter 3 Inst alling Server This chapter describes requi rements for using the pr oduct properly and safely , the setup procedures to make NEC Express5800/ft series ready for use, a nd how to connect periphe rals.
3-2 Installing Server INST ALLA TION This section describes installation of NEC Express5800/ft series. T ower Model IMPORT ANT : NEC Express5800/ft series is a precision inst rument. Y ou should ask maintenance personnel to install it. Select a suitable site for tower model.
Installing Server 3-3 Do not install NEC Express5800/ft series in such places as listed below . Otherwise, the server may malfunction. Place where temperatures change widely (near a heater , air conditioner , or refrigerator). Place that is subject to intense vibration.
3-4 Installing Server Rack-mount Model Y ou can mount NEC Express5800/ft se ries on a rack that conforms to the EIA standards. IMPORT ANT : NEC Express5800/ft series is a precision inst rument. Y ou should ask maintenance personnel to install it. T o install a rack, contact your sales agent or maintenance personnel.
Installing Server 3-5 W A RNING Observe the following precautions to use the server safely. There is a risk of a death or serious injury. For details, see “Notes for Safe Handling” in Chapter 1. Do not install the server in non-designated places.
3-6 Installing Server Place that is close to some equipm ent that causes power noises (e.g., sparks caused by power-on/off using a relay). If you must install the server close to such equipment, request your sales agent for sep arate power cabling or noise filter installation.
Installing Server 3-7 Connection Connect peripheral devices to NEC Express 5800/ft series. The server is provided with connectors for wide v ariety of peripheral devices on its front and rear .
3-8 Installing Server IMPORT ANT : Connection of optional devices In the case of standard configuration, you need to com plete setup of the operating system before mounting optio nal PCI car ds or hard disks that you purchased separately .
Installing Server 3-9 Insert the power cords to the AC inlets of the power unit. Then, secure the power cords using the locking springs on the power units. When completing conn ection to peripheral equipm ent, connect the tw o provided power cords to the server .
3-10 Installing Server (This page is intentionally left blank.).
Chapter 4 Windows Setup This chapter describes procedures for configuring boot monitoring function, setup, installing W indows, setting dual LAN configuration , setting dual disk configuration and so on.
4-2 Windows Setup Express Setup Use NEC EXPRESSBUILDER to setup t he NEC Express5800/ft series. IMPORT ANT : NEC Express5800/ft series is a precision inst rum ent. Y ou should ask maintenance personnel to install it. Y ou perform Express Setup for reinstallation.
Windows Setup 4-3 SETUP FLOW The following flow-chart illustrates the flow of the setup procedures for the NEC Express5800/320 Fb-L(-R) server and 320Fb-M (-R) server . Corresponding page numbers are shown in parentheses. : Entered or selected by the user : Proceeds automatically St e p 4: S tart the Ex p ress Setu p ( P .
4-4 Windows Setup Step 1: Things Required for Setup The following explains the setup proce dure using the E xpress Setup program: IMPORT ANT : Because “Express Setup” formats the entire area of t he disk used for reinstallation, all data on that disk will be deleted.
Windows Setup 4-5 Size of the Partition to be Created The required minimum size of a pa rtition to install the system can be obtained from the followi ng formula: Size required for installation + pagi.
4-6 Windows Setup Step 2: Prep are for Express Setup Before starting Express Set up, be sure to do the following. If these prepa rations are not done, setup cannot be performed properly . 2-1: Prepare NEC Express5800/ft series With the power of NEC Express5800/ft series off, follow the steps below: 1.
Windows Setup 4-7 2. Prepare the installation from the module#0. The location of the parts required for op erations and check are show below: .
4-8 Windows Setup (2) Execute the operation to be taken wh en AC power supply is turned off. <When the AC power is off (The power c ord is not plugged into the outlet)> Connect the po.
Windows Setup 4-9 Step 3: Disable Boot Monitoring Function Check whether the power is ON and make settings for properly performing setup for later on. This equipment has a function to monitor th e main unit at startup.
4-10 Windows Setup 3. Press the POWER switch which is located on the front si de of the server . IMPORT ANT : Do not turn off the power before the "NEC" logo appears. Press the Power switch straight w ithout your nail getting caught. After a while, the "NEC" logo will appear on the screen.
Windows Setup 4-1 1 4. When the message “P ress <F2> to enter SETUP” or “P ress <F2> to enter SETUP or Press <F12> to boot from Network” on the display screen, press F2 . The BIOS Setup Utility “SETUP” starts an d the Main menu is disp layed on the screen.
4-12 Windows Setup 6. Move the cursor onto “Monito ri ng Configuration” and press Enter . The Monitoring Configuration subm enu appears. 7. Move the cursor onto “Boo t Monitoring” and press Ente r . Parameters will be displayed. 8. Among the param eters, choo se “Disabled” and press Enter .
Windows Setup 4-13 9. Press Esc twice to go back to the Advanced m enu, an d then move the c ursor onto "Exit" to display the Exit menu. 10. Move the cursor onto “Exit Saving Changes ” and press Enter . The confirmation window will appear.
4-14 Windows Setup Step 4: S t art the Express Setup Set up with the Express Set up functions of NEC EXPRESS BUILDER. “Express Setup” is a setup method for NEC Express5800 series to smoothly confi.
Windows Setup 4-15 Flow of Setup Procedures The following flow-chart illustrates the setup procedur es for Express Setup. After rebooting, the installation completes.
4-16 Windows Setup Setup Procedures Express Setup configures the settings for each of the parameters in the W izard form. Y ou can also save each of the parameters as one file (parameter file) to a floppy disk. CHECK: T o execute Express Setup with a param eter f ile, one empty 1.
Windows Setup 4-17 5. The message, [Do you want t o use the parameters file in order to set up the Express server or workstation?] is displayed. In case of using t he parameter file, select [Y es]. In case of not using, select [No]. 6. [NOTE] is displayed.
4-18 Windows Setup [In case of using an existing parameter] List of the parame ter files on the floppy disk that has been inserted is displayed. (1) Select the parameter file that is used for the installation, and select [Use]. The confirmation dialog bo x will be displayed.
Windows Setup 4-19 11. When the [Basic inform ation] window is displayed, confirm the information and correct it if necessary . Then press the ĺ key . (The “T arget Mac hine” information on the window differs depending on the model.) ĺ key: Used to move to the next screen.
4-20 Windows Setup ĹĻ key: Used to select a menu. F1 key: Displays help. ENTER key: Used to select [OK] or to decide each item . ESC key: Used to select [Cancel]. 13. When the [Role of Com puter] window is displayed, confirm the information and correct it if necessary .
Windows Setup 4-21 T o specify the setup parameters, the number of cha racters must not exceed the limit as shown in the table below (a double-byte character is counted as two characters): Item V alue specified Max.
4-22 Windows Setup 19. Insert Microsoft(R) W indows Server(TM) 2003 R2 32-bit Enterprise Edition Disk2 into the CD-ROM drive after the OS installation. Foll ow the instructions on the screen. When the installation is completed, remove the CD from the CD-ROM drive and restart the system.
Windows Setup 4-23 Step 5: Set Dual LAN Configuration The NEC Express5800/ft seri es builds a dual LAN configuration by using "Intel(R ) PRO/1000 MT Dual Port Network Connec tion" and extended PCI slot "Intel(R ) PRO/1000 MT Se rver Adapter,” “Intel(R) PRO/1000 MF Server Adapter” moun ted as standard on the CPU/IO module.
4-24 Windows Setup NEC Express 5800/Fault Tolerant Server Series Duplication Rule Be sure to set the dual configu ration in the server . Also, when you set t he duplex configuration, be su re to use one CPU/IO Module #0 Adapter and one CPU/IO Module #1 Adapt er .
Windows Setup 4-25 2. Select one target network adapter , righ t-click on it and select [Properties] from the displayed menu to display the Pro perties window . 3. Select the [T eaming] tab in the Properties window . Check the radio button of [T eam with other adapters] and click [Ne w T eam…].
4-26 Windows Setup 4. Enter the team name, and click [Next >]. 5. Select the check boxes of the adapters you want to include to the team, and click [Next>]. 6. Select “Adapter Fault T olerance” or “Adaptive Load Balancing” as a team mode.
Windows Setup 4-27 7. Click [Finish]. 8. Start a command prompt, and confirm the physical MAC address of the team adapter with ipconfig /all. 9. Select the team adapter that ha s been set, right-click on it and select [Properties] from the menu displayed to display the Properties window .
4-28 Windows Setup 10. Select the [Advanced] tab in the Properties window . Select [Locally Administered Address] from the [Settings] list box, and enter the MAC address of team adapter that you have checked to the [V alue:] text box, and click [OK].
Windows Setup 4-29 Step 6: Set Dual Disk Configuration NEC Express5800/ft series secures data by setti ng dual disk c onfiguration using “Disk Management.
4-30 Windows Setup 5. After the system has restarted, display [Disk Management] again and set the hard disks for creating mirror volume. IMPORT ANT : When the hard disk status is “Not In itialized,” right-click that hard disk and initialize it.
Windows Setup 4-31 7. Right-click the dynamic disk vol ume for cr eating m irror , and click [Add Mirror…]. IMPORT ANT : When you click [Add Mirror …], the [L ogical Disk Manager] dialog box will appear . This is not an error . Click [OK]. If you restart the system while creating mi rror, mirroring will not be completed.
4-32 Windows Setup Step 7: Up date Software If you use Gem iniEngine Control Software UPDA TE CD-ROM, see “Ins talling GeminiEngine Control Software” (page 6- 13) to update the so ftware. When there are other update modules, a pply them in this step.
Windows Setup 4-33 Step 9: Create V olume For NEC Express5800/ft series, you need to create mirrors for all volumes. In case of creating a new volume except for the one that stores t he system partition, see “Hard Disk Configurations that can be built on the NEC Exp ress5800/ft series”on the sep arate User ’ s Guide.
4-34 Windows Setup 6. Open the [Security] pr operty sheet and m ake settings as follows: x Add the community name entered in 4 to [Accepted community names]. x Set its authority to [READ CREA TE] or [READ WRITE]. x Select [Accept SNMP packets from any host].
Windows Setup 4-35 Step 1 1: Enable Boot Monitoring Function When necessary for system operation, enab le the “Boot Monitoring” setting which has been disabled in “Ste p 3: Disable B oot Monitoring Function” (page 4-9) . Or , see “Step 3: Disable Boot Monitoring Function” (page 4- 9) and set appropriate tim e (default is 10 min.
4-36 Windows Setup Step 12: Make Settings for Failure Management Make the following settings beforehand to ensure quick recovery from failure. Set Memory Dump (Debug Information) This section explains the setting for collecting memory dump (debu g information) in the server .
Windows Setup 4-37 4. Enter the location, where debug inform ation is to be written, in the text box. When writing debug information under the file name "MEMOR Y .DMP" in the D drive: D:MEMOR Y .DMP IMPORT ANT : [Complete memory dum p] should be sp ecified for writing debug information.
4-38 Windows Setup 5. Click [Settings] in th e [Performance] box. The [Performance Options] window appears. 6. Click the [Advanced] tab on the [Perform ance Options] window .
Windows Setup 4-39 7. Click [Change] in the [Virtual memory] box. 8. Change the value set for [In itial Size] in the [Paging file size for selected drive] box to the [Recommended] value or more, and then click [Set]. IMPORT ANT : Be sure to create the file in the size more than [Recommended] value in the OS partition.
4-40 Windows Setup 9. Click [OK]. A message is displayed as king you to restart the system depending on the changed settings. Restart the system according to the m essages.
Windows Setup 4-41 Set Dr . Wat son Dr . W atson of W indows Server 2003 is a deb ugger for application er rors. When detecting an application error , Dr . W atson diagnoses the NEC Express5800/ft se ries, and records the diagnostic information (log).
4-42 Windows Setup Inst all a Network Monitor A network monitor is useful for exam ining the causes of ne twork failures and taking the countermeasures. T o use the netwo rk monitor, you need to restart the system after the installation. It is recommended to install the network monitor before a fail ure occurs.
Windows Setup 4-43 6. If a message is displayed askin g you to insert "W indows Server 2003 R2 En terprise Edition CD-ROM,” follow the instructi ons on the screen. Close the menu that appears by inserting the CD-R OM. T o close the menu, click the [X] mark on the menu.
4-44 Windows Setup Step 13: Back up Sy stem Information After setting up the system, back up the system inform ation using the Off-line Maintenance Utility . W ithout backup for system information, the inform ation and setting s that are specific to your server cannot be restored if the server is repaire d.
Chapter 5 Procedures af ter Completion of Inst allation This chapter describes how you install managem ent utilities, how you back up system information, and setup of PCs on the network. Y ou may need to confirm these pro cedures while the system is running.
5-2 Procedures after Completion of Inst allation INST ALLING MANAGEMENT UTILITIES The provided "NEC EXPRES SBUILDER" CD-ROM contains "NEC ESMPRO Agent" for monitoring NEC Express5800/f t series and "NEC ESMPRO Manager" for managing the NEC Express5800/ft series.
Procedures af ter Completion of Installation 5-3 Operation Environment NEC ESMPRO Agent can be operated in the hardware and s oftware environments shown below . Hardware x Installation system NEC Express5800/ft series x Memory Memory capacity required t o operate OS + 25.
5-4 Procedures after Completion of Inst allation T o change the settings of the SNMP Service: 1. Double-click [Administrative T ool ] in [Control Panel]. 2. Start [Services] in [Administrative T ool]. 3. Select [SNMP Service] from the service list and th en [Properties] in the [Action] m enu.
Procedures af ter Completion of Installation 5-5 IMPORT ANT : If the community nam e is changed, the com munity of NEC ESMPRO Agent is changed and register ed by starting from [Control Panel]. T o change the community to anothe r and register it, use the [ SNMP Community] list box in the [General] tab .
5-6 Procedures after Completion of Inst allation Installation NEC ESMPRO Agent is automatically installed togeth er with the installation or re-installation of the NEC Express5800/ft series. NEC ESMPRO Age nt may be i nstalled manually on the master control menu of NEC EXPRESSBUILDER as follows: 1.
Procedures af ter Completion of Installation 5-7 4. Click [Agent] in the main menu of the NEC ESMPRO setup. TIPS: The available menus vary depending on OS types. (T he menus that cannot be installed are displayed gray .) IMPORT ANT : Double-clicking to select a menu may di splay two s ame dialog boxes.
5-8 Procedures after Completion of Inst allation 7. Enter the path in which NEC ESMPRO Agent is installed an d click the [Next] button. The NEC ESMPRO Agent module is installed below the ESM directory of the root pa rtition in default. If no problem is found, click the [Next] button without any m odification.
Procedures af ter Completion of Installation 5-9 Setup of NEC ESMPRO Agent The settings of installed NEC ESMPRO Ag ent remain unchanged from th ose at shi pment. Click the [Start] button, [Setting], and [Control Pan el] sequentially to open [Control Panel].
5-10 Procedures after Completion of Inst allation Uninstall The configuration of NEC ESMPRO Agent and BM C and t he uninstallation of BMC FW Update Service are described below . Uninstallation of NEC ESMPRO Agent The procedure of uninstalling NEC ESMPRO Agent is described below .
Procedures af ter Completion of Installation 5-1 1 NEC ESMPRO Manager Linked with NEC ESMPRO Agent installed in the server, NEC ESMPRO Manager monitors the server status and receives alerts from the server .
5-12 Procedures after Completion of Inst allation NEC DianaScope NEC DianaScope is software to remotel y manage the NEC Express5800/ft series. NEC Express5800/ft series can be managed remotely , only when N8815-001/ 001A ft Remote Management Card (which com es with 320Fb-M and 320F b-MR models) is installed.
Procedures af ter Completion of Installation 5-13 CONFIRMA TION OF THE Gemini Engine Control Software VERSION The following describes how to check the version of GeminiEngine Control Software , which consists of various types of software for fault tolera nce.
5-14 Procedures after Completion of Inst allation CAUTIONS FOR APPLYING Windows Service Pack Do not use your own judgment and apply the Windows Serv ice Pack to the NEC Express5800/ft series.
Procedures af ter Completion of Installation 5-15 COMPRESSING A SYSTEM DRIVE Do not compress the root directory and the W indows directory when compressing the System Drive.
5-16 Procedures after Completion of Inst allation (This page is intentionally left blank.).
Chapter 6 T roubleshooting This chapter describes wh at to do when files needed to operate the OS are dam aged and any trouble occurs on the product..
6-2 T roubleshooting SYSTEM REP AIR If the system cannot be operated by som e reason, use Recovery Console to restore the system. However , this method is only recommended to user s or administrat ors who have good knowle dge of the system.
T roubleshooting 6-3 2. Environment variab le “AllowRemovableMedia” setting IMPORT ANT : This setting is made on the W indows Server 2003 Recovery Con sole when the Wi ndows Server 2003 Recovery Console is in use. This should be set e very time when th e Recovery Cons ole is started.
6-4 T roubleshooting Note: HDD : Hard disk (SystemDrive, SystemRoot only) FD : Floppy disk CD : CD-ROM Prep aration Y ou need a support disk, “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” to start up the Recovery Console. Have “W indows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” ready before starting the Recovery Console.
T roubleshooting 6-5 If you have a computer that runs Windows Server 2003 or Windows 2000/XP/NT . Y ou can also create a “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” b y the steps below: 1.
6-6 T roubleshooting (b) When the following message appea rs on the screen press F6 quickly . <When starting Recovery Console fr om W indows Server 2003 CD-ROM> (a) Insert the W i ndows Server 2003 CD-ROM into th e drive.
T roubleshooting 6-7 Welcome to Setup. This portion of the Setup program prepares Microsoft(R) Windows(R) to run on your computer . - T o set up Windows now, press ENTER. - T o repair a Windows installation using Recovery Console, press R. - T o quit Setup without installing Windows, press F3.
6-8 T roubleshooting When you restore d a damaged file using the Recovery C onsole, update the system described in the next s ection. If you run the sy stem without restoring f iles, enable t he configuration for boot monitoring function.
T roubleshooting 6-9 2. Remove duplications of all the LA Ns for both onboard and option boards. When dual LAN is disabled, a setup of LAN will be deleted.
6-10 T roubleshooting (d) The confirmation dialog will be displayed. Click [Y es]. 3. Follow the steps below to update the system . Do not input or output data during the update process. a) After logging on to the system as a us er with the Administrativ e account, insert NEC EXPRESSBUILDER CD-ROM into the drive of the server .
T roubleshooting 6-1 1 same message appears again, click [Cancel] again..
6-12 T roubleshooting 6. Reinstall GeminiEngine Control Software. Reinstall GeminiEngine Control Software refe rring to “Installing GeminiEngi ne Control Software” (page 6-13). 7. Check disk mirroring. If the disk m irroring is disabled, enable the mirroring again.
T roubleshooting 6-13 Inst alling GeminiEngine Control Software Install GeminiEngine Control Software. IMPORT ANT : T erminate all programs before starting the installation. Y ou must terminate all programs because the software will not be installed successfully , especially when Microsoft management console is running.
6-14 T roubleshooting TROUBLESHOOTING This section describes what you should do when a trouble occurs in the product. Problems with NEC EXPRESSBUILDER When the NEC Expre ss5800/ft series is not boot e.
T roubleshooting 6-15 Problems with Windows Setup The following message is displayed when the setup s tarts. The s pec if ie d di sk i s n ot f oun d. Ter mi na ti ng SW o The disk to install the system is not connected properly . Check if the hardware is properly installed and connected.
6-16 T roubleshooting Windows can be operated after a se tup but each module or PCI board is not duplicated. (FT Status LED does not light on green). Did you abort the installation during a setup .
T roubleshooting 6-17 About the Express Setup The following message appear ed when installation h as been attempted by using a hard disk drive whose size is smaller than the specified partition size: o The message does not m ean there is a problem. Press the Enter key to continue the installation.
6-18 T roubleshooting Entire disk ar ea is used as the OS area though “Use Existing Partition” has been selected for “System Parti tion.” Was there any partition other than t he partition .
T roubleshooting 6-19 Windows star ted up with the network ad apter settings that wer e not configur ed in the Expr ess Setup. o W indows installs network adap ters it recognizes and sets the default value to them. Y ou can change the settings from Control Pa nel after W indows is started.
6-20 T roubleshooting The event log below is recorded when star ting the system, or the message “!ILLEGAL FILE” is displayed when logged on as a user who performe d the installation. Source : HASSETUP T ype : W arning Event ID : 101 Description : Some GeminiEngine Control Softwa re files have been illegally updated in the system.
T roubleshooting 6-21 Problems with NEC ESMPRO Setup A menu which cannot be chosen with a setup m ain menu. o The available menus vary depending on the OS types. (T he menus that cannot be installed are displayed in gray .) S top the setup of NE C ESMPRO Agent on the way .
6-22 T roubleshooting Problems with System Rep ai r “Press F6 if you need to install a third party SCSI or RAID driver…” was not displayed and there was no c hance to enter F5 and F6 when “When starting Recovery Console from W indows Server 2003 CD-ROM” was performed.
Appendix A About Services Information on NEC Express5800/ft series is prov ided the web at NEC Express5800 W eb ASIA PA C I F I C http://www .nec.co.jp/express/.
N8800-096F, EXP 320B NEC Expre ss5800/ 320Fb -L N8800-097F, EXP 320A NEC Expre ss5800/ 320Fb -LR N8800-098F, EXP320 D NEC Express5800/320Fb-M N8800-099F, EXP320 C NEC Express5800/320Fb-MR User's .
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