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March 2008 208-10206-01 v1.0 NETGEAR , Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA W ireless ADSL2+ Modem Router Setup Manual.
ii ©2008 by NETGEAR, Inc. All rights reserved. T rademarks NETGEAR and the NETGEAR logo are trademarks of NETG EAR, Inc. Microsoft, W indows, and W i ndows NT are registered trademarks of Microsoft Cor poration. Other brand and product names are registered trademar ks or trademarks of their respective holders.
iii Content s ADSL2+ Modem Wireless Router Setup Manual Getting to Know Y our Wi reless Router Unpacking Y our New Router .............. ... ... .... ... ... ............. ... ... .... ... ... ... .... ............ .... ... ... ... .. 1 Hardware Features .
iv Power LED Not On ............. ................ ............. ................ ............. ............. ................ 26 Power LED is Red ........................... ................ ............. ................ ................ ...........
1 Getting to Know Y our Wireless Router Congratulations on your purchase of a NETGEA R® high-speed wireless router , the 54 Mbps W irele ss ADSL2+ Modem Route r Model DG834G . Before you begin installing your rout er , check the package contents (see “Unpacking Y our New Router” on page 1 ).
2 Getting to Know Your Wireless Router Hardware Features Before you install and connect yo ur router , take a moment to become familiar with the front and back panels of the router—espec ially the LEDs on the front panel. Front Panel The wireless modem router front panel shown below contains status LEDs.
Getting to Kno w Your Wi re less Router 3 Back Panel The back panel o f th e wireless modem router co ntains port connec tions described be low . 4. DSL Solid green Blinking green Off The ADSL port is synchronized with your ISP’s DSL Access Multiplexer (DSLAM).
4 Getting to Know Your Wireless Router The ports on the router are color-code d to distinguish your Internet port from the other four ports that connect to the wired comp uter(s) on your LAN. The rear panel contains the following elements: 1. W irele ss antenna 2.
Getting to Kno w Your Wi re less Router 5 Router Label The label on the back of the wireless modem router shows the router ’ s MAC address, serial number , and factory default login information.
6 Getting to Know Your Wireless Router • A way from any large metal surfaces, such as a solid metal door or aluminum studs. Lar ge expanses of other materials such as glass, in sulated walls, fish tank s, mirrors, brick, an d concrete can also affect your wireless signal.
Getting to Kno w Your Wi re less Router 7 1. Install and connect your wireless router to your network (see “Connecting Y our W ireless Modem Router” on page 13 ). 2. Set up your wireless router for Internet access (see “Setting Up Y our Router for Internet Access” on page 16 ).
8 Getting to Know Your Wireless Router.
9 Inst alling Y our Router Using the Smart Wizard T o use the Smart W izard, you must be usin g a PC with W indows V ista, or W indows 2000 or W indows XP with Service Pack 2. The Smart W izard setup procedu re should take abou t 15 minutes to complete.
10 Installing Your Ro uter Using the Smart Wizard you can log into the route r later to select a security option (see “Accessing Y our Router After Installation and Checkin g for New Firmware” on page 10 ). Y ou are now connected to the Internet! T o set up your wireless network, see “Configu ring Y our W ireless Network” on page 19 .
11 Inst alling Y our Router Manually (Advanced, Mac, and Linux Users) Before installing and connecting your rou ter manu ally , review the list below and make sure that you have all of the necessary information. • Internet ADSL service conne ction through an Internet Service Provider (ISP).
12 Installing Your Router Man ually (Advanced, Ma c, and Linux Users) Underst anding ADSL Microfilters ADSL technology uses the same wires as your tele phone service. However, ADSL adds signals to the telephone lines which create noise in the te lephone service.
Installing Your Router Manua lly (Advanced, Mac, and Linux Users) 1 3 Connecting Y our W ireless Modem Router Before you install your wirele ss mo dem router, make sure that the Interne t Protocol (TC.
14 Installing Your Router Man ually (Advanced, Ma c, and Linux Users) b. Connect the filter , and splitter (if used). • For a two-line filter connection, insert the filter into the phone outlet and connect the phone to the phon e line connector ( A) .
Installing Your Router Manua lly (Advanced, Mac, and Linux Users) 1 5 3. Connect the Ethernet cable ( D) from a wireless modem router LAN port to the Ethernet adapter in your computer . 4. Connect the power adapter to the router and plug it in to a power outlet.
16 Installing Your Router Man ually (Advanced, Ma c, and Linux Users) • The local lights are lit for any connected computers. Setting Up Y our Router for Internet Access When configuring your wirele.
Installing Your Router Manua lly (Advanced, Mac, and Linux Users) 1 7 2. When prompted, en ter admin for the router User Name and password for the router Password, both in lowercase letters. (For security reasons, the router ha s its own user name and password.
18 Installing Your Router Man ually (Advanced, Ma c, and Linux Users) If you do not connect succ es sfully: • Review your settings and make sure that you have selected the correct options and typed everything correctly . • Contact your ISP to verify that you ha ve th e correct config uration information.
19 Configuring Y our Wireless Network After the router is installed and the Internet co nnection is working, configure its wireless network settings. The wireless network settings of the ro uter must .
20 Configuring Your Wireless Network Setting Y our SSID and Wireless Security Manually T o specify the wireless settings, you must know the following: • SSID. The default SSID for the router is NETGE AR. • The wireless mode (802.1 1g/b, or 802.1 1n ) that each wireless adapter supports.
Configuring Your Wireless Network 21 3. Check that the security settings on each wi reless device match the security settings of the router . For example, if you selected a security option requiring a passphrase, then the same passphrase must be used fo r each wireless computer .
22 Configuring Your Wireless Network These instructions assume that you are config uring WPS on the router for the first time and connecting a WPS-capable device. T o set up bas ic wireless connectivity: 1. Log in to the wireless modem router at its default LAN address of http://192.
Configuring Your Wireless Network 23 : • Entering a PIN . If you want to use the PIN method, select the PIN radio box. A screen similar to the one shown below displays.
24 Configuring Your Wireless Network T o access the Internet from any computer connect ed to yo ur wireless modem router, launch a browser such as Microsoft Internet Explorer or Netscape Navigator . Y ou should see the wireless modem router’ s Internet LED blink, indicating communication to the ISP .
25 T roubleshooting This chapter gives information about troubleshooting your wireless modem router. After each problem description, instructions ar e provided to help you dia gnose and solve the problem. For the common problems listed, go to the section indicated.
26 Troubleshooti ng If a port’ s LED is lit, a link has been establis hed to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’ s LED is green. If the port is 10 Mbps, the LED will be amber . If any of these conditions does not occur , refer to the appropriate following section.
Troubleshooting 27 • Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation. • Make sure that power is turned on to the conn ected hu b or workstation. • Be sure you are using the corr ect cable: when connecting the ADSL port, use the cable that was supplied with the wire less modem router.
28 Troubleshooti ng • Click the Refresh or Reload button in the W e b browser . The changes may hav e occurred, but the W eb browser ma y be caching the old configuration. T roubleshooting the ISP Connection If your router is unable to access the Internet , you should check the ADSL connection, then the Internet TCP/IP connection.
Troubleshooting 29 • V e rify that you are connected to th e correct te lephon e line. If you have more than one phone line, be sure that you are connected to the line with the ADSL service. It may be necessary to use a swapper if you ADSL signal is on pins 1 and 4 of the RJ-1 1 jack.
30 Troubleshooti ng T roubleshooting PPPoE or PPPoA The PPPoE or PPPoA co nnection can be debugged as follows: 1. Access the main menu of the router at http://192.168.0.1. 2. Under the Maintenance heading, select Router Status. 3. Click the Connection S tatus button.
Troubleshooting 31 T roubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then respond s with an echo reply . T roubleshooting a TCP/IP network is made easy by using th e ping utility in your computer .
32 Troubleshooti ng T esting the Path from Y ou r Computer to a Remote Device After verifying that the LAN path works correctly , test the path from your PC to a remote device. From the W indows run menu, type: PING -n 10 < IP address > where < IP address > is the IP address of a remote device such as your ISP’ s DNS server .
33 T echnical S pecifications and Default Configuration This appendix provides technica l specifications and factory defa ult configuration settings for the wireless modem router. General S pecifications The following table lists technical speci fication for the wi reless modem router.
34 Technical Specifications and Default Configuration Default Configuration Y ou can use the reset button located on the rear panel of your W ireless ADSL2+ Modem Router to reset all settings to thei r factory de faults. This is called a hard reset . T o perform a hard reset, push and hold the reset button for thre e seconds.
Technical Specification s an d Default Configuration 35 Wireless Wireless communication Enabled SSID name NETGEAR Security Disabled Broadcast SSID Enabled T ransmissi on speed Auto a Country/region Un.
36 Technical Specifications and Default Configuration.
Related Documents 37 Related Document s This appendix provides links to reference documents you c an use to gain a more comple te understanding of the technolog ies used in your NETGEAR p roduct. Document Link Internet Netw orking and TCP/IP Addressing http://documentation.
38 Related Documents.
39 Registration and Certifications Product Registrat ion, Support, and Document ation Register your product at http://www .NETGEAR.com/r egister . Y ou must register befo re you can use our telephone support service. Product updates and W eb su pport are always available by going to: http://kbserver .
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