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September 2009 208-10462-02 v1.0 NETGEAR , Inc. 350 East Plumeria Drive San Jose, CA 95134 Wireless-N 150 ADSL2+ Modem Router DGN1000 Setup Manual.
ii ©2009 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR and the NETGEAR logo are trademarks of NETGEAR, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.
iii Contents Wireless-N 150 ADSL2+ Modem Router DGN1000 Setup Manual Getting to Know Your Wireless Router Unpacking Your New Router ............................................................................................. 1 Hardware Features .....
iv Power LED is Red ..................................................................................................... 24 LAN or Internet Port LEDs Not On ............................................................................ 24 Troubleshooting the Web Configuration Interface .
Getting to Know Your Wireless Router 1 Getting to Know Your Wireless Router Congratulations on your purchase of a NETGEAR® high-speed wireless router, the Wireless-N 150 ADSL2+ Modem Router. Before you begin installing your router, check the package contents (see “Unpacking Your New Router” on page 1 ).
Getting to Know Your Wireless Router 2 Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the LEDs on the front panel. Router Front Panel The wireless modem router front panel shown below contains status LEDs.
Getting to Know Your Wireless Router 3 You can use the LEDs to verify various conditions. Table 1 describes each LED. Table 1. LED Descriptions Label LED Activity Description Power Solid Green Solid Red Off Factory reset Power is supplied to the router.
Getting to Know Your Wireless Router 4 Router Back Panel The back panel of the wireless modem router contains port connections. Viewed from left to right, the rear panel contains the following elements: 1. RJ-11 ADSL port for connecting the wireless modem router to an ADSL line 2.
Getting to Know Your Wireless Router 5 Router Label The label on the bottom of the wireless modem router shows the router’s MAC address, serial number, security PIN, and factory default login information.
Getting to Know Your Wireless Router 6 • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.
Getting to Know Your Wireless Router 7 If you choose to use the manual setup option, for best results, install and set up your router in this order: 1. Install and connect your wireless router to your network (see “Connecting Your Wireless Modem Router” on page 13 ).
8 Installing Your Router Using the Smart Wizard To use the Smart Wizard, you must be using a PC with Microsoft Windows 7, Windows Vista, Windows XP, or Windows 2000 with Service Pack 2. The Smart Wizard setup procedure should take about 15 minutes to complete.
Installing Your Router Using the Smart Wizard 9 The Smart Wizard guides you through installing your router, connecting your router to the Internet, configuring your wireless network settings, and selecting the optimum security protection for your network.
Installing Your Router Using the Smart Wizard 10 Upgrading the Router Firmware When you run the Resource CD you will have an opportunity to upgrade to the latest available firmware. Once you have configured your wireless-N modem router, when you log in to the wireless-N modem router the Firmware Upgrade Assistant screen displays.
Installing Your Router Manually (Advanced, Mac, and Linux Users) 11 Installing Your Router Manually (Advanced, Mac, and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information.
Installing Your Router Manually (Advanced, Mac, and Linux Users) 12 Understanding ADSL Microfilters ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to the telephone lines which create noise in the telephone service.
Installing Your Router Manually (Advanced, Mac, and Linux Users) 13 Connecting Your Wireless Modem Router Before you install your wireless modem router, make sure that the Internet Protocol (TCP/IP) Property settings on your computer are set to “automatically obtain an IP address” using DHCP and “Obtain DNS server address automatically.
Installing Your Router Manually (Advanced, Mac, and Linux Users) 14 • Two-Line Filter Example . Insert the two-line filter into the phone outlet and connect the phone to the phone line connector ( A ), as shown in Figure 7 . 2. Connect the wireless modem router to the ADSL filter.
Installing Your Router Manually (Advanced, Mac, and Linux Users) 15 . 3. Connect the Ethernet cable ( D ) from a wireless modem router LAN port to the Ethernet adapter in your computer, as shown in Figure 9 . 4. Connect the power adapter to the wireless modem router and plug it in to a power outlet.
Installing Your Router Manually (Advanced, Mac, and Linux Users) 16 5. Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC into one of the three remaining LAN ports. Verifying Your Connection Verify that your router is connected correctly by checking the wireless modem router status lights.
Installing Your Router Manually (Advanced, Mac, and Linux Users) 17 Setting Up Your Router for Internet Access When configuring your wireless router manually, you must log in to your wireless modem router to set it up initially and to make any changes to your wireless router’s settings later.
Installing Your Router Manually (Advanced, Mac, and Linux Users) 18 3. From the menu options in the left navigation pane, click Setup Wizard . The Setup Wizard screen will display. 4. Select one of the following options: • Select Yes to allow the Setup Wizard to detect your Internet connection.
Configuring Your Wireless Network 19 Configuring Your Wireless Network After installing your router, you must log into the router to complete your wireless setup.
Configuring Your Wireless Network 20 Setting Your SSID and Wireless Security To specify the wireless settings, you must know the following: • SSID. The default SSID for the router is NETGEAR. • The wireless mode (802.11g/b, or 802.11n) that each wireless adapter supports.
Configuring Your Wireless Network 21 To set up your computers for wireless connectivity: 1. Configure the wireless settings of each computer or wireless adapter to have the same SSID (wireless network name) as the router. 2. Check that the wireless adapter on each computer can support the mode and security option that you selected.
Configuring Your Wireless Network 22 You can use WPS in one of two ways: • If the router’s SSID and security option have already been set (see “Setting Your SSID and Wireless Security” on page 20 ), a wireless device can be connected to your wireless network quickly and simply by using WPS.
Troubleshooting 23 Troubleshooting This chapter gives information about troubleshooting your wireless modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.
Troubleshooting 24 If a port’s LED is lit, a link has been established to the connected device. If any of these conditions does not occur, refer to the appropriate following section. 3. If you enabled wireless security, verify that the Push 'N' Connect (WPS) LED is lit.
Troubleshooting 25 • Make sure that power is turned on to the connected hub or workstation. • Be sure you are using the correct cable: when connecting the ADSL port, use the cable that was supplied with the wireless modem router.
Troubleshooting 26 • Click the Refresh or Reload button in the Web browser. The changes may have occurred, but the Web browser may be caching the old configuration. Troubleshooting the ISP Connection If your router is unable to access the Internet, you should check the ADSL connection, then the Internet TCP/IP connection.
Troubleshooting 27 • Verify that you are connected to the correct telephone line. If you have more than one phone line, be sure that you are connected to the line with the ADSL service. It may be necessary to use a swapper if you ADSL signal is on pins 1 and 4 of the RJ-11 jack.
Troubleshooting 28 Troubleshooting PPPoE or PPPoA The PPPoE or PPPoA connection can be debugged as follows: 1. Access the main menu of the router at http://192.168.0.1 . 2. Under Maintenance, select Router Status . 3. Click Connection Status . If all of the steps indicate “OK” then your PPPoE or PPPoA connection is up and working.
Troubleshooting 29 Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made easy by using the ping utility in your computer.
Troubleshooting 30 – Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet. Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your PC to a remote device.
Technical Specifications 31 Technical Specifications This appendix provides technical specifications for the wireless modem router. General Specifications Network Protocol and Standards Compatibility .
Technical Specifications 32 Default Configuration To reset you router to the default settings, see “Restoring the Default Configuration and Password” on page 30 . Your router will return to the factory configuration settings that are shown in the table below.
Technical Specifications 33 Time Zone Adjusted for Daylight Saving Time Disabled SNMP Disabled Firewall Inbound (communications coming in from the Internet) Disabled (except traffic on port 80, the ht.
Related Documents 34 Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link ITCP/IP Networking Basics http://documentation.
35 Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register. You must register before you can use our telephone support service. Product updates and Web support are always available by going to: http://kbserver.
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