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350 East Plumeria Drive San Jose, CA 95134 USA October 201 1 202-1 1049-01 v1.0 Uni v ersal Dual Band W iF i Exte n de r – W allplug E diti on User M a nual.
2 Universal Dual Band W iFi Extender – W allplug Edition Support Thank you for choosing NETGEAR. After installing your device, locate the serial number on the label of your product and use it to register your p roduct at https://my .netgear .com . Y ou must register your product befor e you can use NETGEAR telephone support.
3 Contents Chapter 1 Getting Started How the Extender Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 When to Use Your Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hardware Features .
4 Universal Dual Band WiFi Extender – Desktop/W allplug Appendix A Supplementary Information Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 7 Technical Specifications . . . . . . . . . . .
5 1 1. Gettin g S tarted This chapter covers the following topics: • How the Extender Wo rks • Hardware Features • Install the Extender • Position the Exten der • Extender Performance • Music Playback For more information about th e topics covered in this manual, visit the support website at http://support.
Getting St arted 6 Universal Dual Band WiFi Extender – Desktop/W allplug How the Extender W orks The extender works like a bridge between a WiFi router and a computer or wireless device outside the wirele ss router ’s range. The extender has two main jobs: 1.
Getting St arted 7 Universal Dual Band WiFi Extender – Desktop/W allplug The extender LEDs can help you tell if t he ex tender is correctly set up an d working as it should. • The b est performance is delivered when the Lin k Rate LED or and the Wireless Device to Extend er LED are green.
Getting St arted 8 Universal Dual Band WiFi Extender – Desktop/W allplug LEDs The LEDs show how the extender is working. WPS Link Rate 2.4 GHz Wireless Device to Extende r Link Rate 5 GHz Power On/Off Figure 3. Extender front p anel The following t able describes the LEDs.
Getting St arted 9 Universal Dual Band WiFi Extender – Desktop/W allplug Buttons and P orts The following figure shows the buttons and ports o n the extender. Power WPS Ethernet port USB port Reset Factor y Defaults Audio port On/Of Figure 4. Extender side and bot tom pane ls.
Getting St arted 10 Universal Dual Band WiFi Extender – Desktop/W allplug Insert the A C Plug Y ou can use the AC plug to plug the extende r directly into an outlet, or you can attach the stand and plug in the p ower adapter cord (see Attach the S tand an d Power Adapter Cord on page 11 ).
Getting St arted 11 Universal Dual Band WiFi Extender – Desktop/W allplug Attach the Stand and P ower Adapter Cord The extender comes with a sta nd and power adapter cord. Y ou can att ach them as shown if you do not want to plug the extender d irectly into an outlet.
Getting St arted 12 Universal Dual Band WiFi Extender – Desktop/W allplug T o cable a computer to the extender: 1. Lo c a te t h e po r ts on t h e extender. Ethernet port USB port 2. Use an Ethernet cable or USB cable to connect your computer the extende r.
Getting St arted 13 Universal Dual Band WiFi Extender – Desktop/W allplug 4 W ait until the Power LED turns green. 5 Use a co mputer or wireless device to connect to the extender . During installation, it might be easier to use a computer or device that is in the same room as the extender .
Getting St arted 14 Universal Dual Band WiFi Extender – Desktop/W allplug P osition the Extender The best connection is estab lished when there is a clear line of sight betwee n the extender and the router and between the extende r and the comput er or wireless device.
Getting St arted 15 Universal Dual Band WiFi Extender – Desktop/W allplug Extender P erformance The Link Rate LEDs indicate the performance of the 2.4 GHz or 5 GHz wireless conn ection from the ex tender to a router . • The best performance is delivered whe n the Link Rate LED is green.
16 2 2. Exten der Netw or k Se ttings This chapter covers the following topics: • Log In to the Extender • Add a WPS Client to the Extender W iFi Network • Setup Menu • Maintenance Settings .
Extender Network Sett ings 17 Universal Dual Band WiFi Extender – Desktop/W allplug Log In to the Extender Y ou can log in to the extender to use NETGEAR genie o r to use the menu selectio ns to view or change the extender’s settings. T o log in: 1.
Extender Network Settings 18 Universal Dual Band WiFi Extender – Desktop/W allplug Use NETGEAR genie After Installation NETGEAR genie can help you set up your extende r to connect to a wireless network. For information about more configuration options, see Chapter 2, Extender Network Settings .
Extender Network Sett ings 19 Universal Dual Band WiFi Extender – Desktop/W allplug If the network is secure, you are pro mpted to enter the pa ssphrase (network p assword): 4. Enter the password for your wireless netwo rk and click Continue . The genie set s up a WiFi connection from the e xtender to the router , which takes about 2 minutes.
Extender Network Settings 20 Universal Dual Band WiFi Extender – Desktop/W allplug Add a WPS Client to the Extender WiFi Network WPS (Wi-Fi Protected Setup) let s you join a secu re WiFi network without typing it s pa ssword. Instead, you use a WPS button or ente r a PIN to connect.
Extender Network Sett ings 21 Universal Dual Band WiFi Extender – Desktop/W allplug 1. Select Setup > Connect to an Existing Network . The extende r scans for wireless networks, and displays a list. If your wireless network is not on the list, the extender mig ht be too far away from the router .
Extender Network Settings 22 Universal Dual Band WiFi Extender – Desktop/W allplug T o change the wireless settings for the extender ’ s network: 1. Select Setup > Wireless Settings to display the following screen: 2. In the Name (SSID) field, you can type in a new name to customize your extender network.
Extender Network Sett ings 23 Universal Dual Band WiFi Extender – Desktop/W allplug Set Up WP A , WP A2, or WP A + WP A2 Both WP A and WP A2 provide strong data securi ty . WP A with TKIP can be used on Windows systems with Service Pack 2 or later .
Extender Network Settings 24 Universal Dual Band WiFi Extender – Desktop/W allplug Note: Not all wireless computers supp ort passphrase key generation. If your computer does not support the p assphrase, then you will need to type the encryption key in order to join the wirele ss network.
Extender Network Sett ings 25 Universal Dual Band WiFi Extender – Desktop/W allplug - Gateway IP Address . T he IP address for the gateway . - Primary DNS . The p rimary Domain Name Server (DNS). - Second ary DNS . The secondary Domain Name Server (DNS).
Extender Network Settings 26 Universal Dual Band WiFi Extender – Desktop/W allplug • Link Rate . The actual transmission (Tx) and receive (Rx) link rate in the current wireless connection. Extender IP Info • MAC Address . The physical address of the extender, as seen from the local area network (LAN).
Extender Network Sett ings 27 Universal Dual Band WiFi Extender – Desktop/W allplug • TxPkt s . The number of p ackets tra nsmitted on this port since reset or ma nual clear . • RxPkt s . The number of pa ckets transmitted on this port since re set or manual clear .
Extender Network Settings 28 Universal Dual Band WiFi Extender – Desktop/W allplug 2. Locate and select the previously saved backup file. 3. Click Resto re . A screen displays letting you know that the device has been successfully restored to the previous se ttings.
Extender Network Sett ings 29 Universal Dual Band WiFi Extender – Desktop/W allplug If you do not want to u se the automatic firmware check, clear the Check for New V ersion Upon Login check box. T o check for firmware and upgrade if it is av ailable: 1.
Extender Network Settings 30 Universal Dual Band WiFi Extender – Desktop/W allplug T o view or change the advanced wirele ss settings: Select Advanced > Wireless Settings . The following screen displays: Y ou can view or configur e the following settings: • Advanced Wireless Settings - Enable W ireless Access Point (2.
Extender Network Sett ings 31 Universal Dual Band WiFi Extender – Desktop/W allplug The following screen displays: 2. Select the T urn Access Control On check box. 3. Add the computers and wireless devices that you want to give access to the network.
Extender Network Settings 32 Universal Dual Band WiFi Extender – Desktop/W allplug FastLane T echnology FastLane T echnology offers maximum WiFi perfo rmance. It provides high-speed WiFi with a dedicated band connecting th e extender and the wireless device, and a second band connecting the extender and th e router .
33 3 3. Tr o u b l e s h o o t i n g This chapter includes the following sections: • Frequently Asked Questions • Connecting to http://www .mywifiext.
T roubleshooting 34 Universal Dual Band WiFi Extender – Desktop/W allplug F requently Asked Questions 1 NETGEAR genie keep s asking me for my wireless password, and I am sure I have entered the correct wireless password. Wh at can I do? It is likely that the extender is placed at th e borde rline of the range covered by the router .
T roubleshooting 35 Universal Dual Band WiFi Extender – Desktop/W allplug 6 I have completed the In stallation Wizard, but my wireless devices cannot get the IP address fr om th e extender. Wh at s hould I do? Make sure that the p assphrase you entered o n your wireless device is correct, and power cycle t he extender and your router .
T roubleshooting 36 Universal Dual Band WiFi Extender – Desktop/W allplug Joining WiFi Networks T o join a WiFi network you have to know it s network name (also ca lled the SSID) so that you can select it. If the network is secure, you have to know the p assphrase or wireless key .
37 A A. Supplementar y I nf or m ation Factory Settings Y ou can press and hold t he Restore Factory Settings button on the rear p anel for 7 seconds. The extender reset s, and returns to its fact ory settings.
Supplement ary Information 38 Universal Dual Band WiFi Extender – Desktop/W allplug T echnical Specifications T echnical specifications Network protocol and standards compatibility Data and routing .
39 B B. No tif i cati on of C omp li ance NET GEAR Dual Band - W ir eless Regulatory Compliance Information This section includes user requ irements for operating this product in a ccordance with National laws for usag e of radio spectrum and operation of radio devices.
Universal Dual Band WiFi Extender – Desktop/W allplug Notification of Compliance 40 Español [Spanish] Por medio de la presente NETGEAR Inc. declara que el Radio lan cumple con los requisitos esenciales y cualesquiera otras disposiciones apli cables o exigibles de la Directiva 1999/5/CE.
Universal Dual Band WiFi Extender – Desktop/W allplug Notification of Compliance 41 This device is a 2.4 GHz wideband transmission system (tra nsceiver), intende d for use in all EU memb er states and EFT A countries, except in France and Italy where restrictive use applies.
Universal Dual Band WiFi Extender – Desktop/W allplug Notification of Compliance 42 • For product available in the USA market, only channel 1~ 1 1 can be operated. Selectio n of other channels is not possible. • This device and its antenna(s) must not be co-located or ope ration in conjunction with any other a ntenna or transmitter .
Universal Dual Band WiFi Extender – Desktop/W allplug Notification of Compliance 43 Interference Reduction T able The following table shows the recommended minimu m distance between NETGEAR eq uipment and household appliances to reduce interference (in feet and meters).
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