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Nortel Commu nication Serve r 1000 Nortel Commu nication Server 1000 Release 4 .5 Main Office Configuration for Survivable Remote Gateway 50 Configuration Guide Document Number: 553-3001-2 07 Document Release: Standard 2.
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Page 3 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 4 Revision history January 2006 Standard 2.00. This document is up-issued for CR Q012 02736, with information on reconf iguring Call Server alarm notification levels if necessary when configuring Adaptive Net work Bandwidth Management.
Page 4 of 258 Revision history 553-3001-207 Standard 2.00 January 2006.
Page 5 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 8 Contents List of procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 9 About this document . . . . . . . . . . . . . . . . . . . . . . . 11 Subject .
Page 6 of 258 Contents 553-3001-207 Standard 2.00 January 2006 SRG information required by the main office . . . . . . . . . . . . . . . . . . . 36 Main office info rmation required by the SR G . . . . . . . . . . . . . . . . . . . 37 Zone parameters .
Contents Page 7 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide On-net dialing plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Off-net dialing plan . . . . . . . . . . . .
Page 8 of 258 Contents 553-3001-207 Standard 2.00 January 2006.
Page 9 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 10 List of procedures Procedure 1 Configuring ESN and SRG zones . . . . . . . . . . . . . . . . . 40 Procedure 2 Configuring branch office IP Phone s at the main office using LD 11 .
Page 10 of 258 List of procedures 553-3001-207 Standard 2.00 January 2006 Procedure 10 Suppress Alternative Call Routing for NBWM alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Procedure 11 Configuring the main office . .
Page 11 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 14 About this document This document is a global document. Co ntact your system supplier or your Nortel representative to verify that th e hardware and software described are supported in your area.
Page 12 of 258 About this document 553-3001-207 Standard 2.00 January 2006 Applicable systems This document applies to the followi ng systems: • Communication Server 1000 S (CS 1000S) • Communicat.
About this document Page 13 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide • Communication Server 1000M C abinet (CS 1000M Cabinet) The following systems are.
Page 14 of 258 About this document 553-3001-207 Standard 2.00 January 2006 • SRG50 Configurat ion Guide • Communication Server 10 00M and Meridian 1: Small System Plann ing and Engineering (553-30.
Page 15 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 34 Overview Contents This section co ntains inform ation about the f ollowing top ics: Survivable Remote Gateway . . . . . . . . . . . . . . . . . . . . . .
Page 16 of 258 Overview 553-3001-207 Standard 2.00 January 2006 The SRG is implemented on a BCM50 platform and is connected to a CS 1000 at the main office over a LAN or a WAN. This configuratio n allows the call processing for the IP Phones at the SRG site to be centralized at the main office.
Overview Page 17 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 1 : SRG network Main office hardware description The main office must be on e of the fol.
Page 18 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Signaling Server The Signaling Server is required at the main office only. It provides the following funct ions: • Terminal Proxy Server (TPS) — The TPS provides a connection fr om the IP Phones to the Call Server.
Overview Page 19 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide • NRS Database — stores the central dialing pl an in XML format for the H.323 Gatekeeper. The H.323 Ga tekeeper accesses this common endpoint and gateway database.
Page 20 of 258 Overview 553-3001-207 Standard 2.00 January 2006 • Analog (500/2500 -type) telephones • WLAN Handset 2210/2211 Note: Throughout this document, the IP Phones in this list are referred to collectively as IP Phones.
Overview Page 21 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Interface: Features (553 -3001-369) for more inform ation about these features.
Page 22 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Normal Mode and Local Mode overview Normal Mode IP Phones that are physically located at the SRG but a re registered with the main office are in Normal Mode. The main office provide s centralized call processing for the SRG IP Phones.
Overview Page 23 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide SRG supports the Geographic Redun danc y feature. For furth er information about Geographic Red undancy, see Communi cation Server 1000: System Redundancy (553-3001-3 07).
Page 24 of 258 Overview 553-3001-207 Standard 2.00 January 2006 However, they cannot call any SRG analog (50 0/2500-type) telephones or any external numbers through the SRG trunks becau se the Virtual Trunks are not available. (SRG an alog [500/2500-type] tele phones are accessible if alternate routing is avai lable through the PSTN.
Overview Page 25 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Nortel recommends testing Local Mode operation after changing the provisioning for a telephone on the SRG.
Page 26 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Bandwidth Management Overview For a complete overvi ew of Bandwidth Management , refer to the Converging the Data Network with VoIP (55 3-3001-160) , and for details on configuration, refer to “Bandwidth Manageme nt” on page 49 .
Overview Page 27 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Miscellaneous items Time of Day Because the SRG IP Phones , in Normal Mode, receive their clock.
Page 28 of 258 Overview 553-3001-207 Standard 2.00 January 2006 2500-type) telephone. Since this is a call between IP and circu it-switched devices, a DSP resource on a Media Card is allocated and connected to the analog (500/2500-type) telep hone.
Overview Page 29 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Networking con sideration A fault condition can occur if IP Phones use a different route to the main office than that used by the SRG.
Page 30 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Virtual Trunks capacity The SRG capacity to su pport a number of simult aneous calls depends on t he specific codec type used . In Normal Mode, the codec selecti on used is controlled by specific programming of the CS 1000.
Overview Page 31 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide can be an extension (for example, 4567). Under the Uni form Dialing Plan (UDP), it is the user’ s main office DN, the Location Code (LOC), plus the Access Code (for example, 6 343-5555).
Page 32 of 258 Overview 553-3001-207 Standard 2.00 January 2006 Cross reference for branch of fice and SRG50 terminology Table 1 lists configuration-related te rms and contexts where branch office and SRG50 term inology differ.
Overview Page 33 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Network Class of Service (NCOS) telephone n umbers (internal, not PSTN ) TN DN, MOTN Table 1: C.
Page 34 of 258 Overview 553-3001-207 Standard 2.00 January 2006.
Page 35 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 48 Setting up the main office Contents This section contains infor mation on the follow ing topics: Introduction . . . . . . . . . . . . . . . . . . . . . .
Page 36 of 258 Se tting up the main of fice 553-3001-207 Standard 2.00 January 2006 For more infor mation on main office confi guration, refer to IP Peer Networking: Insta llation and Configuration (553-3001-21 3). SRG information required by the main office The main office ad ministrator must gather information about the SRG system.
Setting up the main office Page 37 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Main office information required by the SRG The main offi ce administrator m ust supply numerous main office setting s to the SRG installer so that the SRG can be efficiently confi gured.
Page 38 of 258 Se tting up the main of fice 553-3001-207 Standard 2.00 January 2006 Trunk/telephony preferred code cs and jitter buffers listed in order of preference NRS (H.323 Gateke eper) requirements Indicate if the SRG needs to manually assign ports with firewall filters.
Setting up the main office Page 39 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Zone parameters Zone parameters must be configured at both the main office Call Server and the SRG.
Page 40 of 258 Se tting up the main of fice 553-3001-207 Standard 2.00 January 2006 Procedure 1 Configuring ESN and SRG zones 1 Configure the Home Locati on Code (HLOC) and the Virtual Private Network Identifier (VPNI).
Setting up the main office Page 41 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 2 Configure the zo ne properties for IP Telephony band width management. Use LD 117 or Element Manager. Refer to IP Peer Networking: Installation and Config uration (553-3001-213).
Page 42 of 258 Se tting up the main of fice 553-3001-207 Standard 2.00 January 2006 Note: The branch office zone nu mber and zone bandw idth management parameters at th e main office must match the co rresponding branch office zone number and zone bandwi dth ma nage ment parameters at the br anch office.
Setting up the main office Page 43 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 4 Enable the features for the bran ch office zone in LD 11.
Page 44 of 258 Se tting up the main of fice 553-3001-207 Standard 2.00 January 2006 Figure 2 Zone List web page 2 Select the zone to be configured and configure the following properties.
Setting up the main office Page 45 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 3 Zone Basi c Property and Bandwidth Management web page.
Page 46 of 258 Se tting up the main of fice 553-3001-207 Standard 2.00 January 2006 Figure 4 Zone Time Differ ence and Ti me web page Zone parameters must b e configured on the main office and the branch office. For information on configuring zones, refer to “Bandwidth Manag ement” on page 49 .
Setting up the main office Page 47 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Note: There is n o automatic data sy nchronization between the main office Call Server and SRG. The technician must provision the telephon e on both the Call Server and the SRG.
Page 48 of 258 Se tting up the main of fice 553-3001-207 Standard 2.00 January 2006 •Z o n e • Prime DN to correspond to BUID End of Procedure LD 11 – Provision Branch User a nd SCPW at the main office Prompt Response Description REQ: NEW CHG Add new data, or change existing data.
Page 49 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 126 Bandwidth Management Contents This section contains infor mation on the follow ing topics: Introduction . . . . . . . . . . . . . . . . . . . . . . . .
Page 50 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Introduction CS 1000 supports Bandwidth Management on a network-wide basis so that voice quality can be managed between multiple Call Servers.
Bandwidth Man agement Page 51 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide By default, the G.7 11 codec must be su pported at bo th ends of a call. Codec configuration is performed for each node and is independent of the signaling gateway that is used on the node.
Page 52 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 G.711 A-law a nd mu-law interworking In case the far end uses a different Pulse Code Modulation (PCM) encoding law for its G.711 codec, systems that are configured as G.711 A-law also include G.
Bandwidth Man agement Page 53 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide zones involved (that is, Best Bandwidt h or Best Quality).
Page 54 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 H.323 Mast er/Slave al gorithm In the case of a Virtual Trunk call between Nortel and third-party equi pment, the H.323 M aster/Slave algorithm is used. The codec selection algorith m proposed by the H.
Bandwidth Man agement Page 55 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide • For tandem calls, the Master/Slave information is not relevant. The Master/Slave information is design ed for use between two nodes only, not between three or m ore nodes.
Page 56 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Interoperability be tween CS 1000 and SRG The SRG is designed to interoperat e with CS 1000 in a manner similar to MG 1000B but with a limitation with respect t o codec selection policy.
Bandwidth Man agement Page 57 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Zones Bandwidth Management Zones are config ured for each endpoint on a Call Server. The Network Bandwidth Zone number determ ines if a call is an intrazone call or an interzone call.
Page 58 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 3 Choose unique Bandwidth Zone numb ers for the Virtual Trunks in the network. 4 Choose the codecs that will be enabled on each Call Server. 5 Identify what the interzone cod ec strategy will be (BB-Best Bandwidt h or BQ-Best Quality ) for each zone in the network.
Bandwidth Man agement Page 59 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 5 Configuring a codec Configuring Bandwidth Management The steps to configure Bandwidth Mana gement on the Call Server are as follows: 1 Define a VPNI num ber in LD 15.
Page 60 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 — Interzone Bandwidth = max imum bandwidth usage allowed between peer Call Servers • Call Server zones that will be use.
Bandwidth Man agement Page 61 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 6 Zones web pag e Configuration using LD 117 A new Bandwidth Management zon e is configured in LD 117 using the NEW ZONE command.
Page 62 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 LD 117 Configure a new or exist ing Bandwidth Management zone. Command Description NEW | CHG ZONE <zoneNumber> [<i.
Bandwidth Man agement Page 63 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Maintenance commands Maintenance commands can be run from Element Manager or LD 117.
Page 64 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 7 Maintenance Commands for Zones web page 3 Do one of the following: • To disp lay intra zone stat istics: i. Select Print Interzone Statistics (PRT INTERZONE) from the Action drop-down list.
Bandwidth Man agement Page 65 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide ii. Select a zone from the Near End Zone Number drop-down list, by doing of the following: —S e l e c t ALL to print statistics for all zones.
Page 66 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 9 Element Manager — interzone statistics End of Procedure Maintenanc e using LD 117 Use the PRT INTRAZONE or PRT INTERZO NE commands in LD 117 to view the intrazone or interzone statistics for specified zones.
Bandwidth Man agement Page 67 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Adaptive Network Bandwidth Manageme nt Description The Adaptive Network Bandwidth Ma nagement feature enhances the performance of Voice over Internet Protocol (Vo IP) networks based on real-time interaction.
Page 68 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 feedback. This dynam ic bandwidth ad justment maintains a high level of voice quality during network degradation.
Bandwidth Man agement Page 69 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Adaptive Network Bandwidt h Management to these new zones as required .
Page 70 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 10 Call Progress with Adaptive Network Ba ndwidth Manag ement.
Bandwidth Man agement Page 71 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Zone bandwidth mana gement and Adaptive Network Band width Management Using Elemen.
Page 72 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 When a Call Server receives a QoS alar m, the two zones that originated the alarm are determined. Using this info rmation, the Call Server reduces the bandwidth lim it between th e two zones.
Bandwidth Man agement Page 73 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide loss (Cpl), jitter ( Cj), delay (Cd) , and th e R factor (Cr) — can be configured and are used to calculate the rate of bandwid th change.
Page 74 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 13 Effect of a higher CQoS Coefficient Other configurable coefficients us ed in the calculation are the QoS Coefficient (CQoS), QoS Response Time Increase (ZQRT), and QoS Response Time Interval (ZQRTI).
Bandwidth Man agement Page 75 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide by a Call Server that is not responsible for the part icular zone.
Page 76 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Configuring Adaptive Network Bandwidth Management The following is a summary of the ta sks necessary to configure Adaptive Network Bandwidth Manag ement in the network. 1 Enable the Call Admission Control (CAC) package.
Bandwidth Man agement Page 77 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Refer to Converging the Data Network with VoIP (5 53-3001-160) for information on notificat ion levels for alarms. Configuration using Element Manage r Element Manager can be used to enable and configure the feature.
Page 78 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 1 4 Adaptive Network Bandwidth Manag ement and CAC web page If the Adaptive Ne twork Bandwidth Man a gement feature is enabled using the Enable Call Adm ission Cont rol feature (ZCAC) check box, then the other parameters can be adjusted as required.
Bandwidth Man agement Page 79 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Ta b l e 5 Adaptive Network Band width Management and CA C fields Field Title Fiel.
Page 80 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Configuration using Command Line In terface You can also con figure the Adaptive Netw ork Bandwidth Management feature using LD 117. LD 117 — Configure Adapt ive Network Ba ndwidth Manage ment.
Bandwidth Man agement Page 81 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide CHG CQOS <Zone> <QoS> Change the QoS coefficient in the f o rmula that.
Page 82 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 CHG ZONE <zoneNumber> <intraZ oneBandwidth> <intraZoneStrateg y> <interZoneBand width> <interZon.
Bandwidth Man agement Page 83 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide CHG ZQR TI <Zone > <Inter val> Change the QoS Response Time Inter v al.
Page 84 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 CHG ZQNL <ZoneNum ber> <lev el> Change the Notification Lev el for the specified z one, where: • Zone = 1-255 • Le vel = 0-(2)-4, where: — Lev el 0 = All voice quality alar ms are suppressed.
Bandwidth Man agement Page 85 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Maintenance commands The Adaptiv e Network Bandwidth Mana gement featur e can be maint ained using Element Mana ger or LD 117.
Page 86 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 2 Click Maintenance Commands for Zones (LD 117) . The Maintenance Command s for Zones web pag e opens, as shown in Figure 7 on page 64 . This page li sts all the con figured zones and their intrazone statistics by default.
Bandwidth Man agement Page 87 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 15 Element Manager — CAC parameters End of Procedure.
Page 88 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Maintenanc e using LD 117 The same information can be displayed using commands in LD 117.
Bandwidth Man agement Page 89 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide PR T INTERZONE [<nea rZone>] [<nearVPN I>] [<f arZone>] [<far.
Page 90 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Sample outputs for PRT comman ds Figure 16 on page 91 shows an example of the output of the PRT INTRAZONE comm and. Figure 17 on page 92 shows an example of the output of the PRT INTERZO NE command.
Bandwidth Man agement Page 91 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 16 Sample output for PRT INTRAZONE command => prt intrazone ____________.
Page 92 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 1 7 Sample output for PRT INTERZONE command => prt inte rzone |Near end |Far end |S tate| Type |Stra|MO/ |Q oS|Ba.
Bandwidth Man agement Page 93 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Tandem Bandwidth Management overview In order for th e main office to correctly keep track of all t he bandwidth being used to and from a branch office the ca ll must be tandemed through the mai n office.
Page 94 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Patch Number A patch is required on the main office in order to invoke this featur e.
Bandwidth Man agement Page 95 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 1 9 General legend.
Page 96 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Network using Uniform Dialing Plan The following sect ion provides g eneral network confi guration for a network using UDP only. Figure 20 shows t wo or more main offices with their b ranch offices, with in a larger network.
Bandwidth Man agement Page 97 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Table 6 describes t he network configur ation and the steps that a call takes during its setup.
Page 98 of 258 Ba ndwidth Management 553-3001-207 Standard 2.00 January 2006 Differences when every branch office HLOC is shared with the main office Table 7 shows the configuratio n when th e branch office HLOC is shared with the main office.
Bandwidth Man agement Page 99 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 2 1 Call flow for Scenar io 1 - local call 1 The branch office user dials 6-395-3456. The system transmits 395-3456 to the NRS.
Page 100 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 No branch office HLOC is shared wi th the main office, but can be shared with another branch office In this example, the HLOC of the branch offices are the same but the HLOC of the main office is different.
Bandwidth Management Page 101 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 3 The main office determines th at this is LOC 39534 to another branch office, with gateway rou ting prefix 55 2. The system inserts the prefix and transmits 552-395-3456 to the NR S.
Page 102 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 1 The branch office user dials 6-395-3456 . The system transmits 399-3456 to the branch office user dials 6-399-34 56. NRS. Th e NRS checks it s provisioning, and determin es that all calls are to be sent to the main office; it directs the call to the m ain office.
Bandwidth Management Page 103 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 2 4 Call flow for Scenario 1 – call to a remote branch office (originator side) 1 The branch office user dials 6-444-3456. The system transmits 444-3456 to the NRS.
Page 104 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Figure 2 5 Call flow for Scenario 1 - call to remote branch office (destination side) 1 Main office B determines that this is to LOC 44434, wh ich is a local branch office with prefix 225.
Bandwidth Management Page 105 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide No branch office HLOC is sh ared with the main office, b ut can be shared with another branch office In Figure 26, the first half of the call is shown (originator side of the call).
Page 106 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Figure 2 7 Call flow for Scenario 1 - call to remote branch office (destination side) 1 Main office B determines that this LO C plus digits is to a local branch office with prefix 225.
Bandwidth Management Page 107 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 2 8 Call flow for Scenario 1 - call to remote branch office (originator side) 1 The branch office user dials 6-444-3456. The system transmits 444-3456 to the NRS.
Page 108 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Figure 2 9 Call flow for Scenario 1 - call to remote branch office (destination side) 1 Main office B determines that LOC 44 4 is to a local branch office with prefix 225. The system transmit s 225-444-3456 to the NRS.
Bandwidth Management Page 109 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 3 Provision the NRS to send all calls to a LOC with out a gateway routing prefix to the main office of that LOC, o r to the ma in office which provides service for the branch of fice using the LOC.
Page 110 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Figure 3 0 Provisioni ng example Procedure 5 Pro vis ioning T and em Bandwidth Managem ent 1 Enter the main office Gateway endpoin t identifie r in the Tande m Endpoint field for each branch office GW configured on the NRS.
Bandwidth Management Page 111 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 3 1 Tandem endp oint configuration in Element Manager 2 Plan the gateway routing prefixes.
Page 112 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 5 Provision the main office with the DG T table DMIs to insert the prefixes and set the Type of Number correct ly. Create RLB RL I entr ies to use these DMIs for the VTRK route(s).
Bandwidth Management Page 113 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Table 9 lists main offi ce B LOC provisioning. 7 Provision the main office and branch office with a home location code (HLOC) or multiple codes to terminate all calls that should termi nate on this system.
Page 114 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Repeat the above for all the ma in offices and branch offices. 8 Provision the main office to send all other LOCs to the IP network without prefixes. These are going to a remote main office.
Bandwidth Management Page 115 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Table 12 lists main o ffice A LOC provisioning for LOC to the remote o ffice. 9 Provision the branch office with a termi nating RLI with a DMI to delete the LOC prefixes.
Page 116 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Network using mixed Coordinated Dialing Plan and Uniform Dialing Plan The following section provid es general details of the network setup. Figure 32 shows an example of a mi xed network configuration.
Bandwidth Management Page 117 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Table 14 lists provisioning details for a mixed network. Call between two local branch offices Figure 33 on page 118 sh ows the NRS Configuration web page in Element Manager.
Page 118 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Figure 3 3 Call flow for Scenario 2 – local ca ll dials CDP 1 The branch office user dials 3456 (C DP).
Bandwidth Management Page 119 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Abnormal case - calls orig inating using UDP , but terminating using CDP Figure 3 4 Call flow for Scenario 2 - local call dial UDP 1 The branch office user dials 6-395-3456.
Page 120 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Call between branch offices as sociated with different main offices In Figure 35, th e first half of the call is shown (th e originator side of th e call).
Bandwidth Management Page 121 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide In Figure 36, the second half of the call is show n (destination side of th e call).
Page 122 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Network using Coordinated Dialing Plan The following section provid es general details of network setup. Figure 37 shows a full CDP network configurati on. Figure 3 7 Scenario 3 – full CDP network Table 15 list s the provision ing details fo r a full CD P network.
Bandwidth Management Page 123 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Call between two local branch offices Figure 38 on page 124 shows the call flow of a call between two local branch offices. 1, 2, 3 A ll CDP numbers m ust be sufficiently long to allow unique ter mination of the calls.
Page 124 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Figure 3 8 Call flow for Scenar io 3 - local call 1 The branch office user dials 43456. The system transmits 4345 6 to the NRS. The NRS checks i ts provisioning, and determines that all calls are to be sent to the main office; it directs the call to the main office.
Bandwidth Management Page 125 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 3 9 Call flow for Scenario 3 - calls to remote branch office (origi nator side) 1 The branch office user dials 53456. The system transmits 53456 to the NRS.
Page 126 of 258 Bandw idth Management 553-3001-207 Standard 2.00 January 2006 Figure 4 0 Call flow for Scenario 3- ca lls to remote branch office (destination side) 1 Main office B determines that this is to a local branch office with prefix 225. The system transmits 225-53 456 to the NRS.
Page 127 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 166 Alternative Call Routing for Network Bandwidth Management Contents This section contains infor mation on the follow ing topics: Description . . . . . .
Page 128 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 41 shows a diagram of a typical netw ork where Alternative Call Routing for NBWM can be u sed. It illustr ates the sequence of events that are explained in t he information following t he diagram.
Alternative Call Routing for Network Bandwidth Management Page 129 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide When there is insufficient bandwidt h for a station-to-station call, the Alternative Call Routi ng for NBWM fe ature uses a trunk for a call which would not normally use a trunk.
Page 130 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Configure one of these two modes of operation (Bandwidth insuffi ciency or All Calls) on a zone basis. The Alternative Call Routing for NB WM feature deals only with interzone calls.
Alternative Call Routing for Network Bandwidth Management Page 131 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide How Alternative Call R outing for NBWM works .
Page 132 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 4 The main office determines the RLI a nd uses a DMI to change the dialed number into a PSTN/MCDN form at number. 5 The call is routed over the PSTN/MCDN to the telephone at the branch office.
Alternative Call Routing for Network Bandwidth Management Page 133 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Before deciding whether to program th e steer.
Page 134 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 42 Example of an alternately routed call between a branch office telep hone in Normal Mode and a main office telephone Telephone B calls Telephone A (the user dials DN 5262).
Alternative Call Routing for Network Bandwidth Management Page 135 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide At the branch office: • Provision the ALTPrefix as a steerin g code.
Page 136 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 43 Illustrati on showing dig its dialed and outpulsed with Alternative Call Routing for NBW M 1 IP Phone User B in the BO2 zone di als IP Phone A in the main office zone (DN 5262) (action labeled 1 in Figure 42 on page 134 ).
Alternative Call Routing for Network Bandwidth Management Page 137 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 3 The Call Server inserts the ALTPrefi x configured for the BO2 zo ne prior to IP Phone A’s telephone num ber, dialed by the user.
Page 138 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 A call from a main office telephone to a branch office telephone Figure 44 shows two CS 1000 systems. The system shown on the left is a main office.
Alternative Call Routing for Network Bandwidth Management Page 139 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Configuration required Configure the followin g: At the main office: • Use one of the dialing plan software packages to process the call, such as CDP or NARS.
Page 140 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 45 Illustrati on showing dig its dialed and outpulsed with Alternative Call Routing for NBW M 1 IP Phone User A in the MO zone dials IP Phone B in the BO2 zone (DN 3121) (action labeled 1 in Figure 44 on page 138 ).
Alternative Call Routing for Network Bandwidth Management Page 141 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 5 The main offi ce manipulat es the digits and the call is routed to the PSTN in the MO zo ne (action labeled 2 in Figure 4 4 on page 138 ).
Page 142 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 46 Example of an alternat ely routed call between a branc h o ffice telephone and another branch office telephone Telephone B in the BO2 zone calls Telephone F in the BO1 zone (the user dials 6020).
Alternative Call Routing for Network Bandwidth Management Page 143 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide •P r o v i s i o n the ALTPrefix as a Steering Code at the main office.
Page 144 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 47 Illustrati on showing dig its dialed and outpulsed with Alternative Call Ro.
Alternative Call Routing for Network Bandwidth Management Page 145 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 1 The user of IP Phone B in the BO2 zo ne dials IP Phone F in the BO1 zone (DN 6020) (action lab eled 1 in Figure 46 on page 142 ).
Page 146 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Alternative Ca ll Rout ing f or NBWM feature us ed in All Calls mode The situations i.
Alternative Call Routing for Network Bandwidth Management Page 147 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide by the same Central Office, PSTN calls can use the trunks at the main office.
Page 148 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Feature interactions Call Redirections The Alternative Call Routing for NBWM feature works with Call Transfer, Call Forward All Calls, and Conf erence.
Alternative Call Routing for Network Bandwidth Management Page 149 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Feature packaging The Alternative Call Routin.
Page 150 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 LD 117 - Configure Alt ernate Prefix number for a particu lar zone and the All Cal ls option, if desired.
Alternative Call Routing for Network Bandwidth Management Page 151 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Sample printout Feature implementation us ing Element Manager Zone configuration Use Element Manager to configur e the specific zone properties.
Page 152 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Accessing the Zones web page Procedure 6 Accessing the Zones web page 1 From the navigator, click IP Telephony > Zones. (See Fi gure 48.
Alternative Call Routing for Network Bandwidth Management Page 153 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 49 Access the Zones web page to select.
Page 154 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 50 Access the Alternate Routing for Calls be tween IP Stations we b page to configure the feature The Zone Number for the zone you selected in step 3 is disp layed.
Alternative Call Routing for Network Bandwidth Management Page 155 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Diagnostics Command Line Interface diagnostics The printout for all conf igur ed zones appears as follows: LD 117 - Obtain st atus for a parti cular zone.
Page 156 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 The printout for all configured bran ch office zones appears as follows: Element Mana.
Alternative Call Routing for Network Bandwidth Management Page 157 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Procedure 7 Printing zone AL TPrefix 1 From the navigator, c lick System > Main tenance . The Maintenance web page appears.
Page 158 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 52 Maintenance we b page showing Select by Functional ity 3 Click Zon e diagnosti cs. The Maintenance Comman ds for Zones web page appears.
Alternative Call Routing for Network Bandwidth Management Page 159 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 53 The Maintenance Com mands for Zones w eb page with PRT ZA LT results 4 Select Print Zone Alternate Pre fix Information (PRT ZALT) from the the drop-down list beside Action.
Page 160 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Show th e status of the Alternative Call Routing for NBWM feature Procedure 8 Show Status The Show Status functi onal ity displays the enable/ di sable status of the Alternative Call Routi ng for NBWM feature.
Alternative Call Routing for Network Bandwidth Management Page 161 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 5 4 Show the status of the Altern ative C all Routing feature for the bra nch office zone 5 Select ALL or a zone number from th e Zone Number drop-down list.
Page 162 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Maintenance Command Line Interface maintenance LD 117 - Enable and disable Alternative Call Routing for NBWM fo r a zone.
Alternative Call Routing for Network Bandwidth Management Page 163 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Sample pr intout: Where # is the column h eader for zone number.
Page 164 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Figure 55 Enable a zone’s bran ch offic e behavior 5 Select the zone numb er you w ant to configure from the Zone Number drop-down list.
Alternative Call Routing for Network Bandwidth Management Page 165 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Suppress alarms Pr ocedure 10 Suppress Alternative Call Routing for NBWM alarms You can suppress alarms QoS0038 and QoS0039 for a configurable amount of time (0 - 3600 seconds).
Page 166 of 258 Alternative Cal l Routing for Network Bandwidth Management 553-3001-207 Standard 2.00 January 2006 Feature operation No specific operating procedures ar e required to use this feature.
Page 167 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 224 Dialing Plan configuration Contents This section contains infor mation on the follow ing topics: Overview . . . . . . . . . . . . . . . . . . . . . . .
Page 168 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 On-net dialing plan Note: The SRG only suppo rts only one dialing plan option at a tim e. CDP and UDP dialing plan op tions cannot be configured at the same time in the same system.
Dialing Plan configura tion Page 169 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide However, this configurat io n represents only one way that the dialing plan could be configured.
Page 170 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Routing calls SRG user call to an SRG PSTN The SRG user telepho ne is registered at the main office.
Dialing Plan configura tion Page 171 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Zone-based digit manipulation For SRG users in Normal Mode, i t may be desirable to provide routi ng that is different from that provided to main office users.
Page 172 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 For a given branch office, there may be m ore than one zone defined at the main office.
Dialing Plan configura tion Page 173 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Special Number. The call-type before digit manipul ation is det ermined as.
Page 174 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 • At the branch office, config ure the Virtual Tr unk to enable calls originating on SRG IP Phon es in Normal Mode to reach the branch office. Refer to IP Peer Networking: Installation and Conf iguration (553-3001-213) for det ails.
Dialing Plan configura tion Page 175 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide • At the branch office (see Procedure 13 on page 187 ): 1 Configure the Route List Index. 2 Configure ESN. These steps can be done using overlays, as described in this section , or in Element Manager and NRS Manager.
Page 176 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 For example, assu me that AC1 = 1, AC2 = 2, and ZDP = 101. If an SRG user dials “1 87654321”, ZDP is inserted in the dialed digits to form a digit string of “1 101 8765432 1”.
Dialing Plan configura tion Page 177 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 2 Configure the ZDB property fo r the branch office zone in the main office. Refer to IP Peer Networking: Installa tion and Configuration (553-3 001- 213).
Page 178 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 routes the call to the NRS bec ause it recognizes “101 876543 21” after the Access Code rather than “87654321”. The Access Code (“1”) is not included in the digit string that is sent to the NRS.
Dialing Plan configura tion Page 179 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide b. Configure the RLI in LD 86 with the RLB feature. INST x...x Inser t. Up to 31 leading digi ts can be inser ted, usually none at the main office.
Page 180 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 For example, assume that the Virtual Trunk is on rou te 10, and the Customer number is 0: >LD 86 REQ NEW CUST 0 FEAT DGT DMI 10 DEL INST ISPN YES CTYP NATL REQ NEW CUST 0 FEAT RLB RLI 10 ENTR 0 LTER NO ROUT 10 .
Dialing Plan configura tion Page 181 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 4 Configure ESN Special Number and Di git Manipulation. LD 90 – Con figure ESN Special Number and Digit Manipulation. Prompt Response Description REQ NEW Add new data.
Page 182 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 After configuring the zone-ba sed digit manipulati on (step 1 on page 175 an d step 2 on page 177 ) and specialized route (step 3 on pa ge 178 ), the route must be associated w ith the ESN Special Number.
Dialing Plan configura tion Page 183 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide ESN Special Numbers are configured in LD 90.
Page 184 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 CLTP NATL ... SPN 1015 FLEN 10 7 digits for long-di stance + 3 digits for ZDP ... RLI 30 CLTP LOCL ... SPN 1016 FLEN 10 7 digits for long-di stance + 3 digits for ZDP .
Dialing Plan configura tion Page 185 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 5 7 NRS – Routing Entr ies wind ow with no endpo int selected 4 Choose the appropriate Service Domai n, L1 Domain, and L0 Domain from the corresponding drop-down menus.
Page 186 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Figure 5 9 NRS — Routing E ntries window for selected endpoint 7 Click Add in the Routing Entries window to add a routing entry. The Add Routing Entry win dow opens, as shown in Figure 60 on page 186 .
Dialing Plan configura tion Page 187 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide The type of number config ured in the NRS should be set to match the type of number as configured in the main office.
Page 188 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 a. Configure the DMI in LD 86 w ith the DGT feature. LD 86 – Con figure Digit Manipulation Index at the branch off ice. Prompt Response Description REQ NEW Add new data.
Dialing Plan configura tion Page 189 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide b. Configure the RLI in LD 86 with the RLB feature. For example, assume that the PSTN trunk is on route 18 and the Customer number = 0.
Page 190 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 INST CTYP LOC Set according to associated SPN pattern REQ NEW CUST 0 FEAT RLB RLI 18 ENTR 0 LTER NO ROUT 18 ... DMI 18 ... 2 Configure ESN Special Number and Digit Manipu lation.
Dialing Plan configura tion Page 191 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide After configuring the specialized rout e for ca lls that have been routed to the bran ch office by the NRS, the route must be associated with the ESN Special Nu mber .
Page 192 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Configuring the dialing plan using CS 1000 Element Manager From Element Manager, configure the branch office–specific zone dialing plan and Access Codes. From the navigator, select IP Telephony > Zones.
Dialing Plan configura tion Page 193 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide The calls must be routed according to the branch office ESN configuration. 2 From an SRG IP Phone in Normal Mode: a. Make a call to the local PSTN.
Page 194 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 For specific examples on th e dialing plans, refer to “Dialing plan examples” on page 193 . • Option 1: D N ranges in the main office and SRG are unique, and DN s for SRG IP Phones are the sam e in both No rmal and Local mo de.
Dialing Plan configura tion Page 195 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 6 2 Normal Mode: Main office telephone calls an an alog phone at th.
Page 196 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Figure 6 3 Normal Mode: Main office telephone makes a call over the PSTN through the SRG.
Dialing Plan configura tion Page 197 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Normal Mode: SRG IP Phone mak es a call over the PSTN Zone management at the main office r ecognizes that an SRG IP Phone in Normal Mode is dialing the PSTN.
Page 198 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 A telephone registered to the SRG calls another telephon e registere d to the SRG The SRG routes the call internally. Local Mode: SRG tele phone calls an SRG IP Phone The call is handled by the SRG and is sent directly to the SRG IP Phone .
Dialing Plan configura tion Page 199 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 6 5 Local Mode: SRG telephone ca lls a main office telephon e Local.
Page 200 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Option 1: DN ranges in the main off ice and SRG are unique; DNs for SRG IP Phone are the sa me in Normal and Local Mode This is the recommended CDP config uration to offer seamless dialing.
Dialing Plan configura tion Page 201 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 66 CDP Option 1: Main office and SRG DN ranges are unique; SRG IP P.
Page 202 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Figure 6 7 WAN is up. SRG analog phone calls an SRG IP Phone and a main office IP Phone registered to the main offi.
Dialing Plan configura tion Page 203 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 6 8 WAN is dow n. SRG analog phone calls an SRG IP Phon e and a mai.
Page 204 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Configuration To configure the main office: • Configure th e ESN Control Block for CDP in LD 86. > LD 86 REQ NEW CUST 0 FEAT ESN CDP YES MXSC 50 NCDP 4 DLTN YES • Configure the CDP Dist ant Steering Code (D SC) in LD 87.
Dialing Plan configura tion Page 205 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide • Set the destination code for the VoIP trunk to 30 (retain all digits) or 34 (remove first digit). For exam ple, BUID dialou t = 342XX.
Page 206 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Since the SRG DN range is limited to about 200 DNs, t his configuration only works if SRG dialing to the m ain office is limited to the redirected IP Phones and to a small number of main office tele phones, such as to a central attendant and voicemail lines.
Dialing Plan configura tion Page 207 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 7 0 WAN is up. SRG analog phone calls an SRG IP Phone and a main of.
Page 208 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 • Local Mode: SRG IP Phones are registered to the SRG. In this scenario, the WAN and the N CS are worki ng. Ho wever , the S RG IP Phones are redirect ed to the SRG and are in Local Mode (Call Forward All Calls is inactiv e).
Dialing Plan configura tion Page 209 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 7 1 WAN is dow n. SRG analog phone calls an SRG IP Phon e and a mai.
Page 210 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Configuration To configure the main office: • Configure th e ESN Control Block for CDP in LD 86. > LD 86 REQ NEW CUST 0 FEAT ESN CDP YES MXSC 50 NCDP 4 DLTN YES • Configure the CDP Dist ant Steering Code (D SC) in LD 87.
Dialing Plan configura tion Page 211 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide • Set the destination code for the VoIP trunk to 6, the same value as the access code. For example, BUID dialout = 632XX . The main office access code length is still 0.
Page 212 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 (3XXX) so that the call can route corr ectly through the main office VoIP trunk. Users registered at the main of fice dial the m ain office DN (3XXX) fo r the SRG IP Phone.
Dialing Plan configura tion Page 213 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Call scen arios Common call scenarios for this CDP opti on are listed in “Call scenarios” on page 194 .
Page 214 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Figure 7 3 WAN is up: SRG analog phone calls an SRG IP Phone and a main office IP Phone registered to the main office (Normal Mode) • Local Mode: SRG IP Phones are registered at the SRG.
Dialing Plan configura tion Page 215 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Configuration To configure the main office: • Configure th e ESN Control Block for CDP in LD 86.
Page 216 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 For more information on configuring the main office and NRS, refer to Branch Office: Installation an d Configuration (553 -3001-214) and IP Peer Networking: Insta llation and Configuration (553-3001-21 3).
Dialing Plan configura tion Page 217 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 74 UDP using loca tion codes Call scen arios This section describes how calls inter act between the SRG and main office with UDP.
Page 218 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Figure 7 5 Calling from the main off ice to th e S RG and SRG PSTN, in Normal Mode.
Dialing Plan configura tion Page 219 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Calling from the SR G to the main offic e, in Normal Mode In this scenario, a telephone registered at the SRG calls an SRG IP Phone and a main office IP Phone registered to the main office.
Page 220 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Calling in Loca l Mode In this scenario, the IP Phones at th e SRG are in Local Mode because th e WAN is down. The SRG IP telephones ar e reregistered to the SRG and call forward BUID is inactive on these tel ephones.
Dialing Plan configura tion Page 221 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Figure 7 7 WAN is dow n. SRG analog phone calls an IP Phon e and a main of.
Page 222 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 Configuration examples The following configurat ions are based on the examples provided in this section. For further in formation, refer to Branch Of fice: Installation and Configuratio n (553-3001-21 4).
Dialing Plan configura tion Page 223 o f 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide • Configure the UDP HLOC in LD 90. > LD 90 REQ NEW FEAT NET TRAN AC1 TYPE HLOC HLOC 501 DMI 6 • Configure th e HLOC in the Customer Data Block in LD 15.
Page 224 of 258 Dial ing Plan configurati on 553-3001-207 Standard 2.00 January 2006 To configure the NRS (H.323 Gatekeeper): • Create H.323 endpoints: “MO”, “BO”. • Create Numbering Plan entries: — Choose type “UDP-LOC ”. — Add “504” for endp oint “BO”.
Page 225 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 240 Emergency Services configuration Contents This section contains infor mation on the follow ing topics: Overview . . . . . . . . . . . . . . . . . . . .
Page 226 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 For SRG ap plications, Nortel recomm ends two alternative general methods to specify which digit string resul t s in a call to emergency services: • Use the Emergency Services Access (E SA) feature.
Emergency Services configuration Page 227 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide With all sites using the same ESDN, a conflict occurs in the NRS. The conflict is resolved by u sing a unique p ref ix for each site that the main office adds as it routes the call.
Page 228 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 The implications of routing calls t o n odes without direct ESA trunks are as follows: • At the node with out the direct ESA trunks, the n ode cannot route t he ESA call directly to the PSAP.
Emergency Services configuration Page 229 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide ESA must be configured and tested on the main office Call Server and the SRG to differentiate between emergency calls originating from IP Phones at each location and calls or iginating on trunks.
Page 230 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 15 Configure the NRS fo r the ESA Special Number used. 16 Test ESDN using an analog (500/250 0-type) telephone located at the branch office. 17 Test ESDN using an SRG IP Phone in Normal Mode an d in Local Mode.
Emergency Services configuration Page 231 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Pr ocedure 15 Configuring the main office Use Element Manager or the Command Li ne Interface for this procedure. Refer to IP Peer Networkin g: Installation and Co nfiguration (553-3001-213) for details.
Page 232 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 5 Test ESDN using a main office telephone to confirm that main office call s exit the main office trunks. If OSDN is used, the ESA route number must be blank to make test calls without using any trunk resources.
Emergency Services configuration Page 233 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide a. Configure the branch office zone’s ESA dialin g information in LD 117. b. Enable the branch office zone ES A in LD 117.
Page 234 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 b. Configure the ESN Special Number at the main office. For information on config uring ESN, refer to Basic Network Features (553-3001-379). i. Configure the Digit Manipula tion Index in LD 86 with the DGT feature.
Emergency Services configuration Page 235 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide ii. Configure the Route List Index in LD 86 with the RL B feature. LD 86 – Config ure Route L ist Index. Prompt Response Description REQ NEW Add new data.
Page 236 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 iii. Configure the ESN Special Number and Digit Manipul ation in LD 90. LD 90 – Con figure ESN Spec ial Number and Digit Manipulat ion. (Part 1 of 2) Prompt Response Description REQ NEW Add new data.
Emergency Services configuration Page 237 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Pr ocedure 16 Configuring the bran ch office zone 1 Configure the branch office zone on the branch office. In the branch office , only the zone number and ba ndwidth/codec selecti on is configured.
Page 238 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 Configuring the NRS for ESA SPN The NRS must be configured for the ESA Special Number (SPN). The NRS uses the ESA SPN to route the emerge ncy call from the main office to th e branch office.
Emergency Services configuration Page 239 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 2 For analog (500/2 500-type) telephones, dia l the ESDN on an SRG analog (500/2500-type) telephon e. The calls must go out on the emergency trunk(s) in the branch offi ce.
Page 240 of 258 Eme rgency Services configuration 553-3001-207 Standard 2.00 January 2006 Access to Emergency Service using SPN should be configured in the following ci rcumstances: • When there is more than one nu mber used for accessing Emergency Service; for example, when there ar e different numbers for Police, Fire, and Ambulance services.
Page 241 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 244 Enhanced UNIStim Firmware Download Contents Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Firmware upgrade .
Page 242 of 258 Enhan ced UNIStim Firmware Download 553-3001-207 Standard 2.00 January 2006 For CS 1000 Release 4.5, if the required firmware fi le does not exist on the SRG50, or the version of the fi le is incorrect, the SRG50 initiates an FTP session to the TPS for the IP Ph one to retrieve the required file.
Enhanced UNIStim F irmware Download Page 243 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Pr ocedure 18 Upgrading firmware Upgrade pr ocedures are g enerally fo und in C ommunication Serve r 1000S: Upgrade Procedures (553-3031-258).
Page 244 of 258 Enhan ced UNIStim Firmware Download 553-3001-207 Standard 2.00 January 2006.
Page 245 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 250 Appendix A: Media Redirection Scenarios In addition to basic call scenarios, Netwo rk Bandwidth Managem ent also supports the following media redi rection scenarios: • Scenario 1: Codec switches correct ly during media redirection.
Page 246 of 258 App endix A: Media Red irection Scenarios 553-3001-207 Standard 2.00 January 2006 Note 1: The zone table is examined using the com mands in LD 117. See Software Input/Out put: Maintenance (553-3001-511) for more information on these commands.
Appendix A: Media Redirection Scenarios Page 247 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 2 The SRG IP Phone registered to the main office initiates a call transf er to a main office IP Phone. The SRG TDM telephon e is put on hold.
Page 248 of 258 App endix A: Media Red irection Scenarios 553-3001-207 Standard 2.00 January 2006 4 The call is released. The zone table indicates bandwidth usage for the call is unreser ved correctly .
Appendix A: Media Redirection Scenarios Page 249 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide T ab le 21 Scenario 3.2: Conferen ce call between main office and br anch office , initiate d by main office IP Phone Event Result 1 An SRG TDM telephone calls a main office IP Phone.
Page 250 of 258 App endix A: Media Red irection Scenarios 553-3001-207 Standard 2.00 January 2006.
Page 251 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide 256 List of terms Branch office An SRG that is remote from the main office.
Page 252 of 258 List of terms 553-3001-207 Standard 2.00 January 2006 provided by ESA. Please note, however, th at the ESA feature is also generally useful for users who are not subject to legislation, and is broad enough to be used in different countries.
List of terms Page 253 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Transport Control Protocol (TCP), wh ich establi shes a virtual connection between a destination and a source. IP by itself is something like the post al system.
Page 254 of 258 List of terms 553-3001-207 Standard 2.00 January 2006 PSTN Public Switched Telephone Netw ork. The international telephone sy stem based on copper wires carrying analog voice data. This is in contrast to newer telephone networks b ased on dig ital technologies.
List of terms Page 255 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide TPS IP Phone Terminal Proxy Server. This server controls the connection of IP Phones. It resides on the Signaling Server wi th an emergency backup on the Voice Gateway Media Card.
Page 256 of 258 List of terms 553-3001-207 Standard 2.00 January 2006.
Page 257 of 258 Main Office C onfiguration for Su rvivable Remote Gateway 50 Configuration Guide Index B Branch office , 251 Branch office dialing plan, 30 C Capacity, 29 CDP, 251 CLID composition , 1.
Page 258 of 258 Inde x 553-3001-207 Standard 2.00 January 2006 Main office hardwa re description, 17 Main office information required by the SRG, 37 Main office requi rements, 20 Media Redirection Sce.
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F am ily Product Manual Contac ts Copyright FCC no tice T rademar ks Docu ment numbe r Product re lease Docume nt release Date Pub lish Nor tel Communication Se r ver 1000 Main Office Configuration f .
Een belangrijk punt na aankoop van elk apparaat Nortel Remote Gateway 50 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Nortel Remote Gateway 50 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Nortel Remote Gateway 50 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Nortel Remote Gateway 50 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Nortel Remote Gateway 50 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Nortel Remote Gateway 50 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Nortel Remote Gateway 50 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Nortel Remote Gateway 50 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
