Gebruiksaanwijzing /service van het product 450 van de fabrikant PYLE Audio
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SIP 3.2 | July 2009 | 1725-12495-001 Rev . B User Guide for the Polycom® SoundPoint IP® 450 Phone.
© 2009 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduce d or transmitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.
iii About This Guide Thank you for choosing the SoundPoint IP 450 , a full-duplex, hands-free SIP desktop phone. This unit pr ovides busi ness telephony features and functions such as multiple call appe arances, call hold, transfer , and conference over an IP network.
User Guide for the SoundPoint IP 450 Desktop Phone iv.
v Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Changes to This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . –iii 1 Getting Started with Your Phone . . . . . . .
User Guide for the SoundPoint IP 450 Desktop Phone vi Distinguishing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20 Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conte nts vii Access to Screens and Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5 Displays .
User Guide for the SoundPoint IP 450 Desktop Phone viii.
1 - 1 1 Getting Star ted with Y our Phone This chapter provides basi c installation ins tructions and informati on for obtaining the best performance with the SoundPoint IP 450 desktop phone. The SoundPoint IP 450 provides a powe rful, yet flexible IP communications solution, delivering excellent v oice quality.
User Guide for the SoundPoint IP 450 Desktop Phone 1 - 2 Registering Y our Phone Generally, your phone will be de ployed with multiple other phones. In this case, your system administrator wi ll configure the phone parameters beforehand, so that after you set up yo ur phone, the phone will be registered and ready to use.
Getting Started with Y our Phone 1 - 3 The features of your SoundPoint IP 450 phone are: Item Description 1 Message Waiting Indicator Alert for voice and text (instant) messages. 2 Line Indicators Individual multi-color LEDs display the dynamic call state and remote user st atus (busy lamp field (BL F) and presence).
User Guide for the SoundPoint IP 450 Desktop Phone 1 - 4 8 Hands-free Microphone Picks up audio during hands-free calls. Place your phone on a hard, flat surface for best results. 9 Volume Keys Adjusts the volume of the handset, headset, speaker , and ringer .
Getting Started with Y our Phone 1 - 5 Icons associated with the line keys appear on the screen and represent: Icon Description Registered line (solid) Registered shared line Unregistered line (outlin.
User Guide for the SoundPoint IP 450 Desktop Phone 1 - 6 Before Y ou Use Y our Phone Navigating Menus and Entering Data To help you navigate menus an d enter data, use these tips: • To scroll through lists, use and , or hold down and . • Press the * key to page up.
Getting Started with Y our Phone 1 - 7 • To enter text using the dial pad, press the number keys one or more times. For example, for ‘A’ press 2 and for ‘C ’ press 222.
User Guide for the SoundPoint IP 450 Desktop Phone 1 - 8.
2 - 1 2 Customizing Y our Phone You can customize your SoundPoint IP 450 desktop phone by adjusting the setting for time and date, display contra st, and ring type, for example. You can add contacts to the phone’s directory ma nually or from call lists.
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 2 • Backlight inte nsity • Headset Memory Mode • Headset hookswitch selection • Ring type • Language support (localization) • Background pattern • Soft key label color You can mute the microphone and adjust the volume using separate keys.
Customizing Y our Phone 2 - 3 5. Press the Select soft key to confirm your choice. The following figure shows the Clock Time menu. 6. Press to return to the idle screen. Changing the Display Contrast T o adjust the contrast on the screen to a comfor table level: 1.
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 4 Changing the Backlight Intensity Backlight intensity on the SoundPoint IP 450 phone has three components: • Backlight On • Backlight Idle • Maximum Intensity You can modify the Backlight On intens ity and the Backligh t Idle intensity separately.
Customizing Y our Phone 2 - 5 2. Select Settings > Basic > Backlight Intensity . 3. Select Backlight On Int ensity . 4. Scroll to select high, medium, low, or off, and then press the Select soft key. The default level is medium. 5. Select Backlight Idle Intensit y .
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 6 10. Press to return to the idle screen. Enabling the Headset Memor y Mode This feature is especially useful fo r permanent or full-time headset users. T o permanently enable the Headset Memor y Mode: 1.
Customizing Y our Phone 2 - 7 T o select a headset that suppo r ts electronic hooksw itch: 1. Press . 2. Select Settings > Basic > Preference s > Headset > Analog Headset Mode . 3. Scroll to select your headset, and then press the Select soft ke y.
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 8 Changing the Language Many languages are supported by the SoundPoint IP 450 phone. T o change the language: 1. Press . 2. Select Settings > Basic > Preferences > Language . 3. Scroll to highlight the language you wa nt.
Customizing Y our Phone 2 - 9 Changing the Background You can change the picture or design that appears on the screen. A default background displays when the phone starts up (shown be low). For more information on selections, contac t your system administr ator.
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 10 One of the background selections is shown below. Changing the Soft Key Label Color You can change the soft key label color that appears on the graphic disp lay. A default soft key label col or displays when the phone start s up (shown below).
Customizing Y our Phone 2 - 11 3. Press the Save soft key. Press the Reset soft key to reset the color to the default color. Press the Undo soft key to undo your last change. 4. Press to return to the idle display. Muting the Microphone During a call, press .
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 12 Manage the call list by doing the following : • To edit the phone number, press the Edit soft key. • To return the ca ll, press the Di al soft key. • To view information about the call, press press the More soft key follow ed by the Info soft key.
Customizing Y our Phone 2 - 13 Adding Contacts You can add contacts to your contact directory: • Manually • From a call list • From your corporate directory Adding Contacts Manually T o add a contact to the local contact director y manually: 1. Press .
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 14 7. (Optional.) Change the Speed Dial Index. It is automatically assigned to the next available inde x value. Valid speed dial index values are from 1 to 9999. If you enter a speed dial index that already, “Speed dial index already exists” appears.
Customizing Y our Phone 2 - 15 2. Scroll to highlight the contact. You can also use the * key to Page Up and the # key to Page Down. 3. Press the More soft key, and then the Save soft key to save the contact in the phone’s directory. 4. Press to return to the idle screen.
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 16 6. Press to return to the idle screen. Editing Contacts T o edit a contact in the local contac t director y: 1. Press . 2. Select Features > Contact D irectory . 3. Scroll to highlight the contact.
Customizing Y our Phone 2 - 17 4. Press the More soft key twice, and then pr ess the Delete soft key. The contact is deleted from the director y. 5. Press to return to the idle screen. Placing Calls to Contacts Placing Calls From the Contact Director y T o place a call to a contact in the local contact director y: 1.
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 18 Searching for Contacts Searching the Contact Director y T o search for a contact in the local contact director y: 1. Press . 2. Select Features > Contact D irectory . 3. Press the More soft key, and then the Search soft key.
Customizing Y our Phone 2 - 19 3. Search for the contact in one of the following ways: — In the search line, enter the first fe w cha racters of the contacts’s last name using the dial pad. For exampl e, to search for Tom Woller, enter wo in the search line.
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 20 Managing Incoming Calls You can distinguish incoming calls by se tting distinctive ring s for contacts in your contact direct ory, sending particular calls directly to your voice mail, or transferring particular calls to another party.
Customizing Y our Phone 2 - 21 Rejecting Calls You can customize your phone so that in c oming calls from a particular party are immediately sent to your voice mail. T o send incoming calls from a contact directly to voice mail: 1. Press . 2. Select Features > Contact D irectory .
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 22 4. Press the Edit soft key, and then scroll down to the Divert Contact field. 5. Enter the number of the party to whom you want to divert the call. 6. Scroll down to the Auto Divert field. 7. Scroll to select Enabled .
Customizing Y our Phone 2 - 23 • Two lines, 3165 and 3166 Suppor ting Multiple Line Keys Per Line Each line on the phone can be configured to have mor e than one Line Key associated with it. This enhances ca ll visualizat ion and simplifies call handling.
User Guide for the SoundPoint IP 450 Desktop Phone 2 - 24 If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answe red on either phone but not both. Calls on shared lines can be transferred, put on hold, or added to a conference.
3 - 1 3 Using the Basic Features of Y our Phone Your SoundPoint IP 450 desktop phone is designed to be used like a regular phone on a public switched telephone network (PSTN). You call place calls, transfer a call to someone else, or conduct a conference call.
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 2 If you require additional information or assistance with your new phone, contact your system administrator.
Using the Basic Features of Y our Phone 3 - 3 T o place a call using Hands-Free Speakerphone mode: >> Do one of the following: — With the handset on-hook, press , , or the NewCall soft key to obtain a dial tone. Dial the number using the dial pad.
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 4 Answering Calls When you are not in another call, yo u can answer a call in three ways: • Using the handset • Using the speakerphone • Us.
Using the Basic Features of Y our Phone 3 - 5 T o answer a call using the handset: >> Pick up the handset. T o answer a call using Hands-Free Speakerphone m ode: >> Do one of the following: — Press . — With the handset on-hook, press (next to the flashing green status indicator).
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 6 T o answer an incoming call on a li ne configured for a single Line Key: >> Do one of the following: — Press or the Hold soft key to place the original call on hold. The incoming call is answered.
Using the Basic Features of Y our Phone 3 - 7 Ending Calls T o end a call: >> Do one of the following: — If you are using the handset, pr ess the EndCall soft key or replace the handset. — If you are using a headset, press . — If your are using the speakerphone, press .
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 8 Press again or the Resume soft key to retrieve the call. The registered line icon appears as the line indicator.
Using the Basic Features of Y our Phone 3 - 9 • Managing Conference Calls • Adding Pa rties to Conference C alls • Joining Conferences • Splitting Conference Calls • Ending Conference Calls Setting Up Conference Calls T o set up a conference call: 1.
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 10 5. Press Confrnc soft key to add another party to the conferenc e. The first and second party are put on hold. 6. Call the third party. 7. After the third party answers, press the More soft key, and then the Confrnc soft key again to join all parties in the conference.
Using the Basic Features of Y our Phone 3 - 11 T o manage a conference call: 1. Press the Manage soft key. The Manage Conference page appears. 2. Do one of the following: — To add a new party, press the Add soft ke y. Call another party as you woul d using the Confrnc sof t key (outside the conference management feature).
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 12 — To mute a party, select the party, then press the Far Mute soft ke y. The muted party can hear a ll partie s, but no party can hear the muted party. If you press instead of the Far Mute soft key, all other parties can hear each other, but they cannot hear you.
Using the Basic Features of Y our Phone 3 - 13 Adding Par ties to Conference Calls You are currently hosting a conference call between a number of parties. T o add a par ty to a conference call using the Join soft key: 1. From the Manage Conference page, press or the Hold soft key.
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 14 Joining Conferences T o join two conferences: Previously you set up two separate calls. Only one conference can be active at a time. >> From the either call (the one on hold or the active one ), press the Join soft key.
Using the Basic Features of Y our Phone 3 - 15 — Set up a conference call and then end your participation. For more information, refer to Hosting Confer ence Calls on page 3-8 . Performing a Consultative T ransfer T o transfer a call: 1. During a call, press the Trnsfer soft key.
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 16 2. Press the Blind soft ke y. 3. Do one of the following steps: — Enter the number to which you want to transfer the call. — Refer to Placing Calls on page 3-2 . At this point, the call is connected to the number to which you are transferring them.
Using the Basic Features of Y our Phone 3 - 17 2. If multiple lines are configured on yo ur phone, select the line to forward from the list using the arrow keys. 3. Scroll to select the forwarding type you want to change, and then press the Select soft key.
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 18 A moving arrow appears on the line la bel to confirm call forwarding is enabled. T o disable call for warding: 1. From the idle screen, press the Forward soft key. 2. If multiple lines are configured on yo ur phone, select the line to forward from the list using the arrow keys.
Using the Basic Features of Y our Phone 3 - 19 T o enable Do Not Disturb: >> Press , then select Features > Do Not Disturb . A flashing icon and text on the screen indicate that Do Not Disturb is enabled.
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 20 In the figure below, the phone has one line key, and two av ailable speed dial keys (assigned to Ad am and Tom). To di al Adam or Tom, press the associated line key. Assigning New Speed Dial Keys T o add or edit a speed dial index for an existing contact: 1.
Using the Basic Features of Y our Phone 3 - 21 7. Press to return to the idle screen. T o assign a new speed dial key: 1. Press and hold an unassigned . A new empty entry in the contact di rectory is automa tically opened allowing contact information to be added.
User Guide for the SoundPoint IP 450 Desktop Phone 3 - 22 Your phone indicates the presence of ne w voice mail messages by a flashing Message Waiting Indicator LED on the front of the phone and a visual notification on the scr een. If your phone ha s multiple lines, an ind ividual line indicator icon indicates voice mail messages on that line.
4 - 1 4 Using the Advanced Features of Y our Phone This chapter provides operating instruct ions for the advanced features of the SoundPoint IP 450 desktop phone.
User Guide for the SoundPoint IP 450 Desktop Phone 4 - 2 The following figure shows an incoming call from Adam Kirk on the same line. T o answer an incoming call when configured for multip le call appearances: >> Do one of the following: — Press or the Hold soft key to place the original call on hold.
Using the Advanced Featu res of Y our Phone 4 - 3 T o read text messages: 1. Do one of the following steps: — Press . Select Instant Messages . — Press . Select Features > Messages > Instant Messages . — Press the InstMsg soft key. 2. If multiple lines are configured on your phone, scroll to select the li ne to retrieve messag es from.
User Guide for the SoundPoint IP 450 Desktop Phone 4 - 4 2. If multiple lines are configured on your phone, scroll to select the li ne to retrieve messag es from. 3. Press the New soft key. 4. Enter the number. Use the 1/A/a soft key to alternate between numeric and upper/lower case alphanumeric modes.
Using the Advanced Featu res of Y our Phone 4 - 5 Changing Presence Settings T o view and change your presence settings: 1. Do one of the following: — Press . Select Features > Presence > My Status . — Press the MyStat soft key. 2. Scroll through the list, and then press the Select soft key to select your new status.
User Guide for the SoundPoint IP 450 Desktop Phone 4 - 6 6. Scroll to select Enabled . When Watch Buddy is enabled, the contact is added to your buddy list. When Watch Buddy is disabled, the c ontact is removed from your buddy list. The default for Watch Buddy is Disabled.
Using the Advanced Featu res of Y our Phone 4 - 7 T o add a contact to your buddy list: 1. Press . 2. Select Features > Presence > Buddy Status . 3. Press the More soft key. 4. Press the Add soft key. 5. Enter the number of the contact. 6. Press the Submit soft key.
User Guide for the SoundPoint IP 450 Desktop Phone 4 - 8 T o restar t the phone: 1. Press . 2. Select Settings > Basic > Restart Phone . “Are you sure?” appears on the screen. 3. If you still want to restart your phone, press the Yes soft key.
5 - 1 5 T roubleshooting Y our Phone This chapter contains general troubles hooting information to help you solve any problems you might encounte r when you use y our SoundPoint IP 450 phone. The tables in this chapter list possible trouble symptoms, the likely causes of these problems, and the re commended corrective actions to take.
User Guide for the SoundPoint IP 450 Desktop Phone 5 - 2 Power and Star tup Symptom Problem Corrective Action There are power issues. The SoundPoint IP 450 phone has no power . Do one of the following: • V erify that no lights appear on the phone when it is powered up.
T roubleshooting Y our Phone 5 - 3 Controls Symptom Problem Corrective Action The dial pad does not work. The dial pad on the SoundPoint IP 450 phone does not respo nd. Do one of the following: • Check for a response from other feature keys or from the dial pad.
User Guide for the SoundPoint IP 450 Desktop Phone 5 - 4 Access to Screens and Systems Symptom Problem Corrective Action There is no response when you press a feature key . The SoundPoint IP 450 phone is not in an active state. Do one of the following: • Press the keys more slowly .
T roubleshooting Y our Phone 5 - 5 Calling Symptom Problem Corrective Action There is no dial tone. Power is not correctly applied to the SoundPoint IP 450 phone.
User Guide for the SoundPoint IP 450 Desktop Phone 5 - 6 Y ou turned off the ringer . Do one of the following: • During an incoming call, lift the handset, press the Speakerphone key , or press the Headset key to obtain a dial tone. • Press the ringing Line Key or the Answer soft key to answer the call.
T roubleshooting Y our Phone 5 - 7 Displays Symptom Problem Corrective Action There is no display . The display is incorrect. The display has bad contrast. Power is not correctly applied to the SoundPoint IP 450 phone. Do one of the following: • Check that the screen is illuminated.
User Guide for the SoundPoint IP 450 Desktop Phone 5 - 8 Audio Productivity Suite Symptom Problem Corrective Action There is no audio on the headset. The connections are not co rrect. Do one of the following: • Ensure the headset is plugged into the jack marked Headset at the rear of the phone.
T roubleshooting Y our Phone 5 - 9 T esting Phone Hardware Your system administrator may as k you to access a diagnostics menu on your phone to test your phone hardware. Fr om the diagnostics menu, you can test your phone’s microphones, speaker, hand set, thir d-party headset (if present), keypad mappings, and LCD display.
User Guide for the SoundPoint IP 450 Desktop Phone 5 - 10.
Regulator y Notices - 1 Regulator y Notices Service Agreements Please contact your Polycom Authorized Resell er fo r in formation about service agreements appl icable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be govern ed by the laws of the Sta t e of California, U.
User Guide for the SoundPoint IP 450 Desktop Phone Regulator y Notices - 2 Polycom Limited W arranty and Limitation Liability LIMITED W ARRANTY . Polycom warrants to the end user (“Custo mer”) tha.
Regulator y Notices Regulator y Notices - 3 Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rule s. Operatio n is subject to the follo wing two conditions: 1. This device may not cause h armful interference, and 2.
User Guide for the SoundPoint IP 450 Desktop Phone Regulator y Notices - 4 Safety and Compli ance (continued) CE and VCCI Mark This SoundPoint IP 450 SIP is marked with the CE ma rk. This mark indicates compliance with EC Directives 2006/95/EC and 2004/1 08/EC.
Regulator y Notices Regulator y Notices - 5 Polycom SoundPoint IP450 VoIP Telephone PTC 220/08/0 77 Special Condition s for the User Manual PTC General Warning 1. The grant of a T elepermit for any item of terminal equipm ent i ndicates only that T elecom has accepted that the item complies with minimum conditio ns for connection to its network.
User Guide for the SoundPoint IP 450 Desktop Phone Regulator y Notices - 6.
Index – 1 Index Symbols # key, page down shortcut 1–6 * key, page up shortcut 1– 6 A advanced features 4–1 answering calls 3–4 assigning speed dial keys 3–19 B backlight intensity, adjusti.
User Guide for the SoundPoint IP 450 Desktop Phone Index – 2 H handset answering a call 3–5 placing a call 3–2 hands-free mode answering a call 3–5 disabling 3–3 placing a call 3–3 headset.
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refund the purchase pri ce paid by you for any d efect ive software product which is returned to Polycom wit h a cop y of yo ur r ece ip t, o r to rep la ce a ny d ef e ctive media with software wh ich substantially conforms to applicable Polycom published specificat ions.
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Een belangrijk punt na aankoop van elk apparaat PYLE Audio 450 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen PYLE Audio 450 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens PYLE Audio 450 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding PYLE Audio 450 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over PYLE Audio 450 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van PYLE Audio 450 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de PYLE Audio 450 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met PYLE Audio 450 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
