Gebruiksaanwijzing /service van het product IP110 van de fabrikant RCA
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IP1 1 0 IP Phone.
2 3 Interference Information This device complies with P art 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.
2 3 3 T able of Contents Getting Started 5 P acking List 5 Assembling IP1 1 0 6 Conguration and Registration 7 Basic Conguration via Web P age 7 Account Settings 8 Basic Conguration using pho.
4 5 T able of Contents DND 42 Call Return 42 Pick Up 42 Call P ark 43 V oice Mail 43 Prex 43 Redial 43 Trouble shooting 44 Appendix A. 46 Line Key conguration menu 46 Memory Key conguration m.
4 5 5 P acking List The following components are included in your package: IP1 1 0 Handset & Handset Cord AC Adapter Ethernet Cable Quick Start Guide Setting up your IP1 1 0 This section introduces how to set up the phone with the components in the packing list: Connecting the Handset Cord Connecting to the Network and P ower .
6 7 Connect Network and P ower Connect the phone to AC P ower directly using the included power adapter . Note: If inline power is provided, do not install AC adapter . Make sure the Ethernet cable and switch/hub are P oE compliant. The LAN P ort can also be connected to Hub/Switch/IP PBX or other internet devices.
6 7 7 Conguration and Registration Some simple congurations are needed to get your phone ready for making calls: network and account information must be correct. If you are not an administrator , please contact your internet administrator or service provider for more details.
8 9 Account Settings The phone attempts to register to the SIP server using the account data provided by automatic or manual initialization. Click on ACCOUNT [ ACCOUNT SETTINGS. Select Account to Account 1. Y ou will nd the following parameters: Field Description Account Active Y ou can choose to Enable or Disable this account.
8 9 9 Fill the elds and press the SAVE button. The phone will try to register to the SIP server . If all accounts registering fail, the phone will display “No Service” by default. Note: Should the IP PBX (SIP Server) require an authentication, a correct password is needed.
1 0 1 1 Change phone to admin mode: Press MENU/BACK [ 7. User Type. Press the RIGHT navigation key until you see “admin” on the screen. Then press the DOWN key to be prompted for the password. It is “admin” by default. Type and press OK. Network Settings: Press MENU/BACK [ 3.
1 0 1 1 1 1 Overview 2 Lines Menu/Back Hold/DND Conference DIR/To ggle Mute/Cancel Vo lume Up Vo lume Do w Speaker Vo icemail Call T ransfer He ad set.
12 13 LEDs Line Keys LED Status Description Steady blue The line is open Blinking blue There is an incoming call to the account, or there is a call on hold O The phone is in idle status whatever re.
12 13 13 Icon Description Input method: multi-lingual letters in lower case Input method: multi-lingual letters in upper case CALL MUTE VOICEMAIL CALL FORWARD AUTO ANSWER DND In HANDSET mode In HEADSE.
14 15 PHONE OPTIONS PHONE UI WEB UI Status IP 4 4 MAC 4 4 Firmware 4 4 Network 4 4 Phone 4 Accounts 4 4 Ca.
14 15 15 Maintenance Tasks User levels The phone allows three modes to congure the phone: - User Mode - VAR mode - Administrator Mode Administrator mode grants unlimited access to the phone conguration on both Web and Phone interface.
16 17 Reboot Y ou should reboot the phone when you are asked to, e.g. after applying specic changes to phone conguration. To reboot via W eb interface: 1) Go to SYSTEM [ UPGRADE. 2) Click REBOOT button. Note: Please do not power o during reboot, or it may cause a ash memory error .
16 17 17 Time and Date Time and date are displayed on the idle screen. By default the date and time of the phone are congured manually , but you can set to obtain them from a precong- ured SNTP server , if needed. Please contact your system administrator if the time or date is incorrect.
18 19 Keypad Lock Y ou can lock the menu key of your phone to protect it from unauthorized use. When the menu key is locked, you can’t access the menu of the phone. To enable the lock via Phone interface: Press MENU/BACK [ 3. SETTINGS [ 2. ADVANCED, enter the password of current user type, and then press OK button.
18 19 19 Ring Tones There are seven unique ring tones on the IP1 1 0. To select Ring T one T ype via Phone interface: Press MENU/BACK [ 3. SETTINGS [ 1. BASIC [ OK. Scroll to 2. RING TONE, and press OK button. Use the UP and DOWN navigation keys to select your selection.
20 2 1 Contact Management Edit/Add/Delete Contacts The IP1 1 0 features a 300 entry phonebook and 1 0 speed dial keys. With the phonebook you can add, edit, delete, dial, search for a contact or create groups of contacts. The phonebook also includes a Blacklist feature to block unwanted calls.
20 2 1 2 1 To add a Group via Phone interface: Press DIR/TOGGLE and OK button or MENU/BACK [ 6.DIRECTORY [ 1.DIRECT ORY . Use the LEFT and RIGHT navigation keys to choose AddGroup, press the OK button to enter to the Add Group page. Enter the group name and choose a ring tone to be associated with this group.
22 23 To move a contact to the Blacklist via Phone interface: If you add a contact to the blacklist your phone will automatically reject all calls from this contact. Press DIR/TOGGLE [ 1. DIRECT ORY or MENU/BACK [ 6. DIRECT ORY [ 1. DIRECTORY Use the Up or DOWN navigation key to select the contact list (e.
22 23 23 Basic Call Functions Outgoing calls Call Devices Y ou can make a phone call via the following devices: Pick up the handset, icon will be shown on the screen. Press the SPEAKER button, and this icon will be shown on the screen. Press HEADSET button if a headset is connected to the headset P ort.
24 25 Send Key conguration Admin can set a specic button (“#” or “*”) as the send key . If this feature is enabled, once you’ve dialed the desired number , you can press this send key to call your correspondent immediately . To set the send key via the IP phone interface: 1) Make sure active User Type is admin or var .
24 25 25 Anonymous call Anonymous call, also known as Caller ID restriction, allows a user to request the network to hide their identity when they are performing outgoing calls.
26 27 To set Anonymous call rejection using phone interface: 1) Press MENU/BACK [ 2. Features [ 4. Anonym Call to enter the conguration page. 2) Press the UP or DOWN navigation keys to enter the Rejection page (if the active user type is admin or var , press MENU/BACK [ 2.
26 27 27 Here is a dial plan example: (1 1 1T|[0-4] xxxxxxxxT) 1 1 1T This will dial 1 1 1 immediately after you entered the third digit. [0-4]xxxxxxxxT Any 9-digit number starting with 0,1,2,3 or 4 will be dialed out immediately after you enter the 9th digit.
28 29 DND When DND function is enabled, the phone will display the DND icon and all incoming calls will be rejected. Y ou can nd a record of all the calls that were rejected in the incoming call record of the Call History . Pressing HOLD/DND in idle mode will activate or deactivate the DND function.
28 29 29 2) There are 3 options: Always, Busy and No Answer . Select using 1, 2 or 3. 3) Enter the phone number to which calls will be forwarded. For No Answer you can also select the No Answer timeout pressing the DOWN navigation key . 4) If you prefer the server to perform this function, please enter the On Code and O Cod e o pti ons.
30 3 1 Call log The IP1 1 0 can store up to 1 00 calls in its Call log. There are 5 dierent lists: • All calls • Forwarded calls • Missed calls • Received calls • Dialed calls The call logs can be accessed through the web interface (Contact [ Phone Call Info).
30 3 1 3 1 During an Active Call Mute This function allows you to mute the microphone of your phone during a call; you cannot be heard by the other party . You can still hear all other parties while mute is enabled. To mute/resume the conversation: Press MUTE/CANCEL button during a conversation to mute the current call.
32 33 Cal l W ait in g C on gu rat io n T o c on gure Ca ll W ait ing via Ph one in ter fac e: 1) Mak e s ure act ive Us er T ype is adm in or var 2) Pre ss MEN U/BA CK [ 2 . F EA TU RES [ 2. C ALL W AI TIN G. 3) Use th e L EFT or RIG HT nav iga tio n ke ys to ena ble /di sab le t he cal l w ait ing fe atur e.
32 33 33 3-w ay Co nf ere nce Y o ur I P1 1 0 can es tab lis h a thr ee- par ty con fer ence by us ing bo th lin es. T o e sta blis h a co nfe ren ce via the ph one in ter fac e: 1) Onc e a ca ll h as bee n c onn ect ed with th e 1 st cal ler , pres s t he CON FER ENC E but ton , p lac ing 1st ca lle r o n h old .
34 35 To listen to your new messages via the Phone interface: 1) Press the VOICEMAIL button directly . 2) Y ou may be prompted to enter the password which is needed to connect to your V oIP telephony system. 3) Y our voice mailbox is connected and you are able to listen to your new and old voicemails.
34 35 35 Y ou can only congure these settings via Web interface: 1) Go to ACCOUNT [ ACCOUNT SETTINGS. 2) Select desired account. 3) Make desired selections in Advanced section. Check with your system administrator or service provider for more information.
36 37 HTTPS The IP1 1 0 supports HTTPS (Hypertext Transfer Protocol over Secure Socket Layer). Adding SSL layer under HTTP , adds a security layer to HTTP . Admins can set this transmission mode via web page. To congure HTTPS settings via W eb interface: Go to NETWORK [ ADVANCED, choose Web Server option.
36 37 37 Firmware Update and Autoprovisioning The phone is delivered with pre-installed rmware. To update the phone’s rm- ware, please contact your system administrator .
38 39 Set AES Key via phone interface: Go to MENU/BACK [ 3. SETTINGS [ 2. ADVANCED [ 6. Set AES Key . Enter the Common AES and the MAC-oriented option. Press the OK button to save the changes. System Log Export To help with troubleshooting, users can export the system log and send it to the network administrator for diagnosis.
38 39 39 Programmable keys The keys from 0-9 (memory keys) on the keypad are editable. Users can customize specic features for these keys according to their needs.
40 4 1 Line The most frequent use for the line keys is assigning them one of two possible user accounts for call management. To assign the key as a Line via the web interface: Go to PHONE [ FUNCTION Keys (Line K ey) Speed Dial Y ou can congure the key as a simplied speed dial key .
40 4 1 4 1 Transfer Y ou are able to congure a key as a TRANSFER key to perform a Blind/Attended/ Semi-Attended Transfer . The main dierence this key and the CALL TRANSFER hard key is in this case you can pre-congure the number to which transfer will be performed.
42 43 Call P ark Call P ark is a feature that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set. Y our server needs to support this feature. Please check with your service provider or IP PBX vendor for more details.
42 43 43 Trouble shooting I cannot register to the server Check the IP address (press OK key for status). Check your gateway . Check your DNS server . Make sure your account information is the same as you got from your service pro- vider . Check whether the SIP server is on.
44 45 How to refuse incoming calls during a call? To refuse all incoming calls that may arrive when you are in a conversation you can turn o call waiting function or enable the DND mode by pressing the HOLD/DND button. How to update the rmware? Enter the webpage of your phone, go to System -> Upgrade.
44 45 45.
46 47 Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-5 1 1-3180. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
46 47 47 Warranty Limited Warranty What your warranty covers: • Defects in materials or workmanship For how long after your purchase: • Two years, from date of purchase What we will do: • Provide you with a replacement unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
48 49 • Products purchased or serviced outside the USA • Acts of nature, such as, but not limited to lightning damage • 3rd party products, such as headsets Product Registration: • Please complete and mail the Product Registration Card packed with your unit.
48 49 49 Visit the RCA web site at www .rca4business.com Please do not send any products to the Oregon address listed in this manual or on the carton. This will only add delays in service for your product. Teleeld NA Inc. 49 15 SW Grith Dr . #205 Beaverton, Or 97 005 RCA is a trademark of RCA Trademark Management S.
Een belangrijk punt na aankoop van elk apparaat RCA IP110 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen RCA IP110 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens RCA IP110 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding RCA IP110 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over RCA IP110 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van RCA IP110 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de RCA IP110 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met RCA IP110 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
