Gebruiksaanwijzing /service van het product S730 van de fabrikant Samsung
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《 1 》 Instructions Getting to know your camera ■ Use this camera in the following order. Set up the camera driver Take a picture Insert the USB cable Check [Removable Disk] Before connecting the camera to a PC, via the USB cable, you will need to set up the camera driver.
《 2 》 Danger Wa r n ing WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. ■ Do not use the flash in close proximity to people or animals. Positioning the flash too close to your subject’s eyes may cause eyesight damage.
Caution Contents 《 3 》 CAUTION indicates a potentially hazardous situation which, if not avoided, may result in a minor or moderate injury. ■ Leaking, overheating, or damaged battery could result in fire or injury. • Use battery with the correct specification for the camera.
《 4 》 Contents ■ Sharpness ……………………… 30 ■ Contrast ………………………… 30 ■ Auto Focus type ………………… 31 ■ OSD (On Screen Display) information ….
《 5 》 System chart Please check that you have the correct contents before using this product. The contents can vary depending on the sales region. To buy the optional equipment, contact your nearest Samsung dealer or Samsung service centre. Software CD (see p.
《 6 》 Identification of features Shutter button Flash Self-timer lamp / Auto focus lamp Lens / Lens cover Mode dial Power button Speaker Microphone DC input connection port USB / AV connection ter.
《 7 》 Identification of features LCD monitor Tripod socket 5 function button E (Effects) button Strap eyelet Play mode / Printer button Zoom T button (Digital zoom) Zoom W button (Thumbnail) Camer.
《 8 》 ■ Self-timer lamp Icon Status Description Blinking Blinking Blinking For the 2 seconds, the lamp blinks quickly at 0.25-second intervals before taking a picture For the first 8 seconds, the lamp blinks at 1 second intervals. For the final 2 seconds, the lamp blinks quickly at 0.
Connecting to a Power Source 《 9 》 Identification of features ■ We recommend using battery supplied with the camera. The available batteries are listed below.
Inserting the memory card ■ Insert the battery as shown - If the camera does not turn on after you have inserted battery, please check whether the battery is inserted with the correct polarity (+ / -). - When the battery chamber cover is opened, do not press the battery chamber cover by force.
Instructions on how to use the memory card 《 11 》 ● Do not use a memory card formatted by another digital camera or memory card reader. ● If the memory card is subjected to any of the following, the recorded data may become corrupted : - When the memory card is used incorrectly.
《 12 》 ■ When using a 256MB MMC (Multi Media Card), the specified shooting capacity will be as follows. These figures are approximate as image capacities can be affected by variables such as subject matter and memory card type. * The recording times can be changed by the zoom operation.
《 13 》 When Using the Camera for the First Time ■ Charge the rechargeable battery fully before using the camera for the first time. ■ When the camera is turned on for the first time, a menu will be displayed to set date / time, language and battery type in the LCD monitor.
《 14 》 LCD monitor indicator [ Image & Full Status ] ■ The LCD monitor displays information about the shooting functions and selections. No. Description Icons Page 7 Sharpness p.30 8 Auto focus frame p.31 9 Camera shake warning p.20 10 Date/ Time 2007/01/01 01:00 PM p.
《 15 》 Starting the recording mode ■ How to use the PROGRAM mode ( ) Selecting the automatic mode will configure the camera with optimal settings. You can still manually configure all functions except the aperture value and shutter speed. 1. Select the PROGRAM mode by rotating the mode dial.
《 16 》 Starting the recording mode ● Things to watch out for using the ASR mode 1. The digital zoom will not operate in the ASR mode. 2. If the lighting condition is brighter than fluorescent lighting condition, the ASR will not activate.
《 17 》 Starting the recording mode ■ How to use the SCENE mode ( ) Use the menu to easily configure optimal settings for a variety of shooting situations. 1. Select the SCENE mode by rotating the mode dial. 2. Press the menu button and select a desired scene menu.
《 18 》 Starting the recording mode [ NIGHT mode ] [ PORTRAIT mode ] ■ Portrait, Night scene mode Select a desired mode by rotating the mode dial. - Portrait : To take a picture of a person. - Night : Use this for shooting still images at night or in other dark conditions.
《 19 》 ■ How to use the VOICE RECORDING mode ( ) A voice can be recorded for as long as the available recording time (max:10hour) allows. 1. In any mode with the exception of Movie clip mode, select the VOICE RECORDING mode by pressing the Voice recording button twice.
《 20 》 Things to W atch Out for When T aking Pictures ■ Pressing the shutter button down half way. Lightly press the shutter button to confirm focus and flash battery charge.
《 21 》 ZOOM W / T button ● If the menu is not displayed, this button works as the OPTICAL ZOOM or DIGITAL ZOOM button. ● This camera has a 3X optical zoom and a 5X digital zoom function. Using both will offer a total zoom ratio of 15X. ● TELE Zoom Optical zoom TELE : Pressing the ZOOM T button.
《 22 》 ZOOM W / T button [ TELE zoom ] [ Optical zoom 2X ] [ WIDE zoom ] Pressing the ZOOM W button Pressing the ZOOM W button [ Digital zoom 5X ] [ TELE zoom ] [ WIDE zoom ] Pressing the ZOOM W button Pressing the ZOOM W button ● WIDE Zoom Optical zoom WIDE : Pressing the ZOOM W button.
《 23 》 Macro ( ) / Down button ■ While the menu is showing, press the DOWN button to move from the main menu to a sub menu, or to move down the sub menu. When the menu is not showing, you can use the MACRO / DOWN button to take macro pictures. The distance ranges are shown below.
《 24 》 Macro ( ) / Down button ■ Available focusing method, by recording mode (O: Selectable , X: Not selectable, ∞ : Infinity focus range) OO OOO O O XO XOXX O OXXX XX X - - - - Mode Normal M.
《 25 》 Flash ( ) / Left button ● Using the flash frequently will reduce the life of the battery. ● Under normal operating conditions the charging time for the flash is normally within 5 seconds. If the battery is weak, the charging time will be longer.
《 26 》 Flash ( ) / Left button Icon Flash mode Description ● Flash mode indicator If the subject or background is dark, the camera flash will operate automatically. If a subject or background is dark, the camera flash will work automatically and will reduce the red-eye effect by using the red-eye reduction function.
《 27 》 MENU / OK button ■ MENU button - When you press the MENU button, a menu related to each camera mode will be displayed on the LCD monitor. Pressing it again will return the LCD to the initial display. - A menu option can be displayed for MOVIE CLIP and STILL IMAGE.
《 28 》 Using the LCD monitor to set the camera settings ■ You can use the menu on the LCD monitor to set up recording functions. In any mode with the exception of VOICE RECORDING mode, pressing the MENU button displays the menu on the LCD monitor.
《 29 》 Using the LCD monitor to set the camera settings Menu tab Main menu Sub menu Page File Reset Series p.33 07/01/01 13:00 Date&Time YYMMDD Off DDMMYY MMDDYY Off Date Date&Time - Dark Normal Bright - AF Lamp Off On p.
《 30 》 Recording ( ) [ Sharpness ] ■ You can adjust the sharpness of the picture you want to take. You cannot check the sharpness effect on the LCD monitor before you take a picture, because this function is applied only when the captured image is stored on the memory.
《 31 》 [ Auto Focus type ] ■ You can select your preferred Auto Focus type according to the shooting condition. [ Center AF ] [ Multi AF ] - [Center AF] : The rectangular area in the center of the LCD monitor will be focused - [Multi AF] : This camera selects a AF point from the 5 AF points.
《 32 》 Sound ( ) [ Volume ] ■ You can set select a volume of sound, start up sound, shutter sound, warning sound and AF sound. ● [Volume] sub menu: [Off], [Low], [Medium], [High] [ Beep Sound .
《 33 》 Setup 1 ( ) ● Assigning File Names [Reset] : After using the reset function, the next file name will be set from 0001 even after formatting, deleting all or inserting a new memory card.
《 34 》 [ Imprinting the recording date ] ■ There is an option to include DATE / TIME on still images. ● Sub menus [Off] : The DATE & TIME will not be imprinted on the image file. [Date] : Only the DATE will be imprinted on the image file. [Date&Time] : The DATE & TIME will be imprinted on the image file.
《 35 》 [ Quick view ] ■ If you enable Quick View before capturing an image, you can view the image you just captured on the LCD monitor for the duration set in the [Quick View] setup. Quick view is possible only with still images. ● Sub menus [Off] : The quick view function can’t be activated.
《 36 》 [ Formatting a memory ] ■ This is used for formatting the memory. If you run [Format] on the memory, all images, including the protected images, will be deleted. Be sure to download important images to your PC before formatting the memory.
《 37 》 ● This button will not operate in ASR, Voice recording mode and some scene modes (Night, Text, Sunset, Dawn, Backligh, Fireworks, Beach&Snow). ● If a menu among the colour, image editing and Fun menu, any previously selected effect is cancelled automatically.
《 38 》 Special Effect (E button) : Colour 3. Select a desired sub menu by pressing the Up/ Down button and press the OK button. : No effect is added to the image : Captured images will be stored in black and white. : Captured images will be stored in a sepia tone (a gradient of yellowish brown colours).
《 39 》 Special Effect (E button) : Image editing Special Effect (E button) : FUN ■ You can change the saturation of the image. Press the E button in an available mode ( , , , , , ). Select Saturation menu ( ) and a bar for changing the saturation will display.
《 40 》 Special Effect (E button) : FUN Select a desired menu by pressing the Left / Right button and press the OK button. ■ You can combine 2 - 4 different shots in a still image.
《 41 》 Special Effect (E button) : FUN To save the composite shots, press the OK button after taking the last shot. ● Changing a part of composite shot before taking the last shot Before taking the last composite shot, you can change a part of composite shot.
《 42 》 ■ You can add 9 types of frame-like borders to a still image you want to capture. ■ Date & Time information will not be printed on the stored image taken with Photo Frame menu. ● Press the E button in an available camera modes ( , , , , , ).
《 43 》 Special Effect : Fun Select a desired sub menu by pressing the Left / Right button and press the OK button. - : The photo frame will not be added. The selected photo frame will display. Press the shutter button to take a picture. Special Effect (E button) : FUN + / - button ■ You can use the + / - button to set the following menus.
《 44 》 Size ■ You can select the image size appropriate for your application. ● The higher the resolution, the lower the number of shots available because high resolution images require more memory. INFORMATION [ STILL IMAGE mode ] [ MOVIE CLIP mode ] 6 3072X2304 SIZE 00:00:10 640X480 SIZE + / - button ■ How to use the + / - menu 1.
《 45 》 Icon Sub menu Super Fine Fine Normal 30FPS 15FPS File Format jpeg jpeg jpeg avi avi [ STILL IMAGE mode ] [ MOVIE CLIP mode ] ■ You can select the compression ratio appropriate for your application of the captured images. The higher the compression ratio, the lower the picture quality.
《 46 》 ISO - AUTO : The camera's sensitivity is automatically changed by variables such as lighting value or subject brightness. - 80, 100, 200, 400, 800, 1000 : You can increase the shutter speed while the same amount of light is present, by increasing the ISO sensitivity.
《 47 》 White balance AUTO : The camera automatically selects the appropriate white balance settings, depending on the prevailing lighting conditions. DAYLIGHT : For taking images outside. CLOUDY : For taking images under a cloudy and overcast sky.
《 48 》 Exposure compensation ■ Exposure compensation : This camera automatically adjusts the exposure according to the ambient lighting conditions.
《 49 》 Starting play mode ● Playing back a movie clip Steps from 1-2 are the same as those to play back a still image. 3. Select the recorded movie clip and press the Play & Pause button to play back. - To pause a movie clip file while playing it back, press the play & pause button again.
《 50 》 LCD monitor Indicator ■ When you select [Full] menu of [OSD information] menu, the LCD monitor displays shooting information about the displayed image. ● Playing back a recorded voice Steps from 1-2 are the same as those to play back a still image.
《 51 》 [ Thumbnail display mode ] ■ In Play mode, you can use the buttons on the camera to conveniently set up the Play mode functions. ● You can view multiple pictures, enlarge a selected picture, and crop and save a selected area of an image.
《 52 》 Thumbnail ( ) / Enlargement ( ) button Vo ice ( ) memo / Up button ■ When the menu is displayed on the LCD monitor, pressing the UP button makes the menu cursor move up. ■ When the menu is not displayed on the LCD monitor, the UP button operates as the voice memo button.
《 53 》 5. The ( ) icon will be displayed on the LCD monitor after voice memo recording has finished. - Voice memos can’t be recorded onto movie clip and voice recording files. - A distance of 40cm between you and the camera (microphone) is the best distance to record sound.
《 54 》 - A large sized image can be resized to a smaller sized image, but not vice versa. - Only JPEG images can be resized. Movie clip (AVI), Voice recording (WAV) files can’t be resized. - You can change the resolution of only those files compressed in the JPEG 4:2:2 format.
《 55 》 Special Effect (E button) : Rotating an image ■ You can rotate the stored images by various degrees. Once the playback of the rotated picture is finished, it will switch back to the original state. 1. Press the play mode button and press the E button.
《 56 》 Special Effect (E button) : Special Colour ● With this menu, You can change the colour information of the image (excluding Red, Blue, Green and Yellow) to Black and White colour. 1. Select ( ) by pressing the Up / Down button. Colour Filter 2.
《 57 》 Special Effect (E button) : Special Colour ● With this menu, You can select a part you want to make outstand and the rest part of image is set to black & white colour. Colour mask Select ( ) and a mark for selecting part will display.
《 58 》 Special Effect (E button) : Image editing ● Saturation control : You can change the saturation of image. 1. Select by pressing the Up / Down button and a bar for selecting the saturation will display. 2. Change the saturation by pressing the Left / Right button.
《 59 》 Special Effect (E button) : FUN FUN menus can be selected in the following conditions: S730 - 7M, 6M, 3M , 1M image size / S630 - 6M, 3M, 1M image size Cartoon Select Cartoon ( ) Select a desired frame by pressing the Left / Right button.
《 60 》 Special Effect (E button) : FUN ● Before saving the cartoon image, you can change the selected image 1. Pressing the +/- button deletes the image in order. 2. Press the OK button and you can select images. 3. After selecting desired images, press the OK button to save the image as a new file name.
《 61 》 Special Effect (E button) : FUN ● Moving and changing the focus frame You can change the focus frame after selecting a Range menu. 1. Select a focus frame by pressing the Left / Right button and press the OK button. 2. Move the location of the frame by pressing the 5 function button.
《 62 》 Special Effect (E button) : FUN ● Before selecting the last composite image, you can change a part of composite image. 1. Press the +/ - button and previous image will be deleted. 2. Press the OK button and you can select a new image. 3. Press the OK button and you can select an image again.
《 63 》 Special Effect (E button) : FUN ■ You can add 9 types of frame-like borders to a still image you want to capture. ● Date & Time information will not be printed on the stored image taken with Photo Frame menu.
《 64 》 Special Effect (E button) : FUN Sticker ● You can add various stickers on the image. Select ( ) Select a desired sticker by pressing the Left / Right button and press the OK button Pressi.
《 65 》 Delete ( ) button ■ This deletes images stored on the memory. ● Deleting Images in Play Mode 1. Select an image that you want to delete by pressing the LEFT / RIGHT button and press the DELETE ( ) button. 2. A message will display as shown alongside on the LCD monitor.
《 66 》 ● Deleting Images in Thumbnail Display Mode 1. Use the UP, DOWN, LEFT, and RIGHT buttons to select the image you want to delete, and then press the DELETE ( ) button. 2. A message will display on the LCD monitor as shown below. 3. Select the sub menu values by pressing the LEFT/ RIGHT button and then press the OK button.
《 67 》 Setting up the play back function using the LCD monitor ■ PLAY mode functions can be changed by using the LCD monitor. In the PLAY mode, pressing the MENU button displays the menu on the LCD monitor. The menus you can set up in Play mode are as follows.
《 68 》 ■ This menu is available while the camera is connected to a PictBridge supporting printer (direct connection to the camera, sold separately) with a USB cable. Setting up the play back function using the LCD monitor ※ Menus are subject to change without prior notice.
《 69 》 ● The loading time depends on the image size and quality. ● While the slide show is playing, only the first frame of a MOVIE file is displayed. ● While the slide show is playing, the voice recording file will not display. INFORMATION 1.
《 70 》 1. Select the [Effect] sub menu by pressing the UP / DOWN button and press the RIGHT button. 2. Use the Up / Down button to select the type of effect. [Off] : Normal display. [Effect1] : Image is displayed slowly. [Effect2] : Image is displayed slowly from the centre outwards.
《 71 》 DPOF ■ DPOF(Digital Print Order Format) allows you to embed printing information on your memory card’s MISC folder. Select the pictures to be printed and how many prints to make. ■ The DPOF indicator will display on the LCD monitor when an image that has DPOF information plays back.
《 72 》 ■ Standard : This function allows you to embed printing quantity information on a stored image. 1. Press the Up / Down button and select the [DPOF] menu tab. And then press the Right button. 2. Press the Right button again and [Standard] sub menu will display.
《 73 》 : This enables you to copy image files, movie clips and voice recording files to the memory card. 1. Select the [COPY TO CARD] menu tab by pressing the Up / Down button. And then press the Right button. 2. Select a desired sub menu by pressing the UP/ DOWN button and press the OK button.
《 74 》 ● When this menu is selected without inserting a memory card, the [No Card] message will display. ● If there is not enough space available in the memory card to copy saved images in the internal memory (16MB), the [Copy To Card] command will copy only some of the images and display [Memory Full!] message.
《 75 》 ※ If the [USB] menu is set to the [Computer], you cannot connect a Pictbridge compatible printer to the camera through USB cable with [Connecting Computer] message. By pressing the Printer button, at this point, you can connect the easy printing mode with [Connecting Printer] message.
《 76 》 PictBridge : Picture Selection ■ You can select images you want to print ● Setting the Number of Copies to Print 1. Press the Menu button and the PictBridge menu will display. 2. Use the Up / Down buttons to select the [Images] menu and press the Right button.
《 77 》 PictBridge : Reset ■ Initialises user-changed configurations. 1. Use the Up / Down buttons to select the [Reset] menu tab. And then press the Right button. 2. Use the Up / Down buttons to select the desired sub menu value, and then press the OK button.
《 78 》 Important notes ■ Extremes in temperature may cause problems. - If the camera is transferred from a cold to a warm and humid environment, condensation can form on the delicate electronic circuitry. If this occurs, turn the camera off and wait for at least 1 hour until all moisture is dispersed.
《 79 》 Before contacting a service centre Low Battery! ㆍ There is low battery capacity → Insert fresh batteries. Low Light! ㆍ When taking pictures in dark places → Take pictures in Flash Photography mode. The camera doesn’t switch on ㆍ There is low battery capacity → Insert fresh batteries.
《 80 》 Before contacting a service centre Battery power quickly drains ㆍ The Camera is being used in low temperatures → Keep the camera in warm conditions (i.
《 81 》 Specifications ■ Image Sensor - Type : 1/2.5" CCD - Effective Pixel : S730-Approx. 7.2 Mega-pixel S630-Approx. 6.0 Mega-pixel - Total Pixel : S730-Approx. 7.4 Mega-pixel S630-Approx. 6.1 Mega-pixel ■ Lens - Focal Length : SHD Lens f = 5.
《 82 》 ■ Exposure - Control : Program AE Metering : Multi, Spot - Compensation : ± 2EV (1/3EV steps) - ISO Equivalent : S730-Auto, 80, 100, 200, 400, 800, 1000 S630-Auto, 80, 100, 200, 400 ■ Flash - Modes : Auto, Auto & Red-eye reduction, Fill-in flash, Slow sync, Flash off - Range : Wide : 0.
《 83 》 ■ Interface - Digital output connector : USB 2.0 High Speed - Audio : Mono - Video output : NTSC, PAL (user selectable) ■ Power Source - Primary Battery : 2 x AA Alkaline - Rechargeable battery (0ptional) : SNB-2512B KIT (2xAA 2500mAh Ni-MH Battery & Charger) ※ Included battery may vary depending on sales region.
《 84 》 Software Notes About the software System Requirements Please ensure that you read the instruction manual carefully before use. • The attached software is a camera driver and image editing software tool for Windows. • Under no circumstances should all or part of either the software or the user manual be reproduced.
《 85 》 Setting up the application software ■ To use this camera with a PC, install the application software first. After this has been done, the stored images in the camera can be moved to the PC and can be edited by an image editing program. ■ You can visit the Samsung web-site through the internet.
《 86 》 Setting up the application software ● If you have installed the camera driver, the [Found New Hardware Wizard] may not open. ● On a Windows 98 or 98 SE system, the Found New Hardware Wizard dialog box opens and a window asking you to select a driver file may appear.
《 87 》 ■ Connecting the camera to a PC ■ Disconnecting the camera and PC : Refer to page 89 (Removing the removable disk). ※ If you selected [Printer] in Step 5, when you connect the camera to your computer, the [Connecting Printer] message will display and the connection will not be established.
《 88 》 ■ Downloading stored images You can download the still images stored on the camera to your PC's hard disk and print them or use a photo editing software to edit them. 1. Connect the camera to your PC with the USB cable. 3. Select an image and press the right mouse button.
《 89 》 6. A [Unplug or Eject Hardware] window will open. Click the [Close] button and the removable disk will be removed safely. 7. Unplug the USB cable. Removing the removable disk ■ Windows 98/98SE 1. Check whether the camera and PC are transferring a file.
《 90 》 Using the USB Driver for MAC 1. Double click a new icon on the desktop and the folder in the memory will be displayed. 2. Select an image file and copy or move it to MAC. ● For Mac OS 10.0 or later : First complete uploading from computer to camera and then remove the removable disk with the Extract command.
《 91 》 Digimax Master 4. Select a destination and make a folder to save downloaded images and folders. - Folder names can be made in order of date and images will be downloaded. - Folder name will be made as you want and images will be downloaded.
《 92 》 ● Image edit : You can edit the still image. - Image edit functions are listed below. ① Edit menu : You can select the following menus. [Tools] : You can resize or crop the selected image. See the [Help] menu. [Adjust] : You can modify image quality.
《 93 》 FA Q Digimax Master ● Movie edit : You can get the still image, movie clip, narration, music files together in a movie clip. - Movie clip edit functions are listed below. ① Edit menu : You can select the following menus. [Add Media] : You can add other media elements to a movie.
《 94 》 FA Q Case 6 When I open the Device Manager (by clicking Start → (Settings) → Control Panel → (Performance and Maintenance) → System → (Hardware) → Device Manager), there are Unknown Devices or Other Devices entries with a yellow question mark(?) beside them or devices with an exclamation mark(!) beside them.
《 95 》 FCC notice ■ ■ NOTE : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection against harmful interference in a residential installation.
《 96 》 MEMO MEMO.
SAMSUNG TECHWIN CO., LTD. OPTICS & DIGITAL IMAGING DIVISION 145-3, SANGDAEWON 1-DONG, JUNGWONGU, SUNGNAM-CITY, KYUNGKI-DO, KOREA 462-121 TEL : ( 82 ) 31-740-8086, 8088, 8090, 8092, 8099 FAX : ( 82 ) 31-740-8398 www.samsungcamera.com SAMSUNG OPTO-ELECTRONICS AMERICA, INC.
Een belangrijk punt na aankoop van elk apparaat Samsung S730 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Samsung S730 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Samsung S730 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Samsung S730 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Samsung S730 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Samsung S730 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Samsung S730 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Samsung S730 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
