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A v a y a 1110 IP Desk phone User G u id e A v ay a Communic ation Server 1000 Document S tatus: Stand ar d Document V ersion: 07.01 Part Code: NN431 1 0-101 Date: October 2010.
© 2010 A vaya Inc. All Rights Reserved. Notic es While reasonable ef forts have been made to ensure that the inform ation in this document is complet e and accurate at the time of printing, A vaya assumes n o liability for any errors.
Revision history 3 Revision histor y October 2010 S tandard 07.01. This do cument is up-issued to support Unistim 5.0 and A vaya Communication Server 100 0 Release 7.5. June 2010 S tandard 06.01. This do cument is up-issued to suppor t Communication Server 1000 Rele ase 7.
Revision history 4 March 2007 S tandard 01.01. This do cument is issued to suppo rt Communication Server 1000 Release 4.5. This is the first publication of this document.
Contents 5 Contents About the Avaya 1110 IP Deskphone . . . . . . . . . . . . . . . . . 11 Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 6 Ring type... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Call timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Live Dial Pad . . . . . . . . . . . . . . . . . . . .
Contents 7 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . .
Contents 8 Additional phone features . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Secure Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Using Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 9 Third party terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Third Party Terms for UNIStim sw releases 4.1 thru 5.0 (Jan 2010 - Nov 2010) . . . . . . . . . . . . . . . . . . . . 117 GNU . . . . . . . . . . . . . . .
Contents 10.
About the Avaya 1110 IP Deskphone 11 About the A vaya 1110 IP Deskphone The Avaya 1110 IP Deskphone brings voice and data to the desktop by connecting direc tly to a Lo ca l Area Netw or k (L AN) th ro ug h an Ether ne t connection.
About the Avaya 1110 IP Deskphone 12 • automatic network configuration • hearing aid compatibility Note: Wideband audio is not supported on the A vaya 1 1 10 IP Deskphone. Note: Some features are not available on all telephones. Consult your system administrator to ve rify which featu res are available for your use.
About the Avaya 1110 IP Deskphone 13 Te l e p h o n e c o n t r o l s T able 1: T elephone controls Note: In some geographic regions, the Av aya 1 1 10 IP Deskphone is offered with key cap s that have English text labels. T ext in parenth eses indicates labels a ppearing on the key cap s, for example, (Services).
About the Avaya 1110 IP Deskphone 14 Press the Enter key, at the center of the Navigation key cluste r, to confirm menu selections. In many cases, you can use the Enter key instead of the Select context-sen sitive sof t key . Use the Line (DN) key to access the single line and activate on-hook dia ling.
About the Avaya 1110 IP Deskphone 15 When your Avaya 1110 IP Deskphone firmware is being updated, the blue Feature Status Lamp flashes. Note: T o find out if additional features are supported, cont act your administr ator . Press the Services key once to a cc ess the following server-based options: • Telephone Options: — Volume adjustment.
About the Avaya 1110 IP Deskphone 16 • Virtual Office Login and Virtual Office Logout (if Virtual Office is configured) • Test Local Mode and Resume Loca l Mode (if Me dia Gateway 1000B is configured) Note: Press the Services key to ex it from any menu or menu item.
About the Avaya 1110 IP Deskphone 17 T elephone display Table 1 shows the LCD screen of your Ava ya 1110 IP Deskphone. Figure 2: A vaya 1110 IP Deskphone LCD screen The LCD screen on your Ava ya 1110 .
About the Avaya 1110 IP Deskphone 18 Call features and Flexible Feature Codes Some features are not available on all IP Deskp hones. Call features and Flexible Feature Code s (FFCs) must be assigned to your IP Deskphone and supported by system software.
About the Avaya 1110 IP Deskphone 19 Security features The following security feature s are available on your Avaya 1110 IP Deskphone: • Using Encrypted Calling • Connect the compone nts Using Encrypted Calling Your Avaya 1110 IP Deskphone supports secure commu nication using SRTP media encryption.
About the Avaya 1110 IP Deskphone 20 Note: The default configuration for Password Protection is of f. 2. Press the Up/Down navigation keys to scroll up or down, and hig h lig h t Password Admin . 3. Press the Enter key. 4. Use the dialpad to enter your password at the prompt.
About the Avaya 1110 IP Deskphone 21 T o turn Pass word Protecti on on or o ff: 1. Press the Directory key. 2. Press the Up/Down navigation keys to scroll up or down, and hig h lig h t Change Protection Mode . 3. Use the dialpad to enter your password (if Password Protection is enabled).
Entering and editing text 22 Entering and editing text You can enter and edit text on your Avaya 1 1 10 IP Deskphone using the following methods: • “Connect the components” on page 25 • “Edi.
Entering and editing text 23 You can use soft keys to edit text when you use fe atures such as Personal Directory, Redial List, and Calle rs List. To edit an entry in your Personal Director y, press the Directory key, and select the desired entry from your Per s onal Directory.
Entering and editing text 24 Entering text usi ng the USB keyboard You can use the USB keyboard, wh en con nected, to enter text in the tools and graphical applications. For number entry in phone ap plications (for example, when dialin g), you can use the keyboa rd to enter digits (0–9 ), as well as * and #.
Connect the components 25 Connect the components Before you begin CA UTION Damage to Equipment Do not plug your Avaya 1110 IP Deskphone into a regular or ISDN telephone jack. This results in severe damage to the IP Deskphone. Consult your system administrator to ensure that you plug your phone into a 10/1 00BaseT Ethernet jack.
Connect the components 26 Figure 3: Release the phone fr om the stand Use the following steps to connect the components of your ph one. 1. Remove the stand cover . Pull upward on the center catch (see Figure 4) and remove th e stand cover from the stand base.
Connect the components 27 Figure 4: Remove the stand cover 2. Connect the AC power adapter (op tional). Connect the AC power adapter (not supp lied) to the AC adapter jack in the bottom of the phone (see Figure 5 ). Form a small bend in the cable, and the n thread the adapter co rd through the channel in th e sta nd base.
Connect the components 28 Figure 5: A vaya 1110 IP Deskphone co nnections 3. Inst all the handset. Plug the end of the handset cord with the short straight section into the handse t. Plug the end of the handset cord with the long s traight section in to the handset jack on the ba ck of the phone (see Figure 5 ) marked with the symb ol + .
Connect the components 29 ( . Plug the other end of the cable into the LAN port on the back of your PC. Figure 6: Cable r outing tracks and mounting holes 6.
Connect the components 30 7. Replace the stand cover. Ensure that all cables are ne at ly routed and press the stand cover into place un til you hear an audible click.
Telephone features 31 T elephone features Your Avaya 1110 IP Deskphone has both server-based teleph on e features and local (teleph one-based) tools. Server -based telephone features are a ccessed through the Telephone Options men u item on the Services menu.
Telephone features 32 • “Set Info” on p age 37 • “Diagnostics” on page 38 • “Ring type...” on page 39 • “Call timer” on page 40 • “Live Dial Pad” on page 41 • “Caller ID display order” on page 42 • “Normal mo de indication” on page 42 When an option has a submenu, an ellip ses (.
Telephone features 33 V olume adjustment... To adjust the volume, press the Services key, select Tele phone Options , and then select Volume adjustment… Adjusting the volume: 3. Choose one of the following: — Press the Select context-sens itive soft key to save any changes and return to the Telephone Options menu.
Telephone features 34 Contrast adjustment To adjust the LCD disp lay screen contrast , press the Services key, select Telephone Options , and th en select Contrast adjustmen t . Adjusting the display screen contra st: or 3. To increase or decr ease the volume, do one of the following: — Press the Up or Down context- sensitive soft keys.
Telephone features 35 Language... The LCD display is available in multiple languag es. To choose a language, press the Services key, select Telephone Options , and select Language… If the Lang uage setting is pa ssword-protec ted, you must enter a password (SCPW) to change the langu age.
Telephone features 36 Date/Time... Several date and time forma ts are available. Formats ar e base d on the 12-hour and 24-ho ur clocks. To select the date and time format, press the Services key, selec t Telephone Options , and then select Date/Time… Selecting a date and time format: 2.
Telephone features 37 Local Dialpad T one The Local DialPad Tone op tion produces Dual-Tone Multi-F requency (DTMF) so unds, a single tone, or no s ound when you press a key on the dialpad. To choose a local dial pad tone, press the Services key, select Telephone Options , and th en select Local DialPad Tone .
Telephone features 38 • Server Info • Location Info • Encryption Info To view telephone-specific information, pr ess the Services key, select Telephone Options , and th en select Set Info .
Telephone features 39 Viewing telephone-specific diagnostic informatio n: Ring type... The Ring type… option configures the telephone’s r ing tone. To choose a ring type, press the Services key, select Telephone Options , and then select Ring type… Choosing a ring type: 1.
Telephone features 40 Call timer The call timer measures how long you ar e on each call. To enable Call timer, press the Serv ices key, select Telephon e Options , and then select Call timer .
Telephone features 41 Live Dial Pad Use Live Dialpad to dial a number using the telephone keypa d witho ut having to pick up the handset, press the Handsfree key, or press the Line (DN) ke y.
Telephone features 42 Caller ID display order Caller ID display order appears in 2 formats: • Number, na m e (d ef au lt) • Name, Number Configuring Caller ID display order Use the following procedure to configure Caller ID display order. 1. Press th e Services key, select Telephone Options , and then sel ect Caller ID display order.
Telephone features 43.
Local tools 44 Local tools Your Avaya 1110 IP Deskphone has both local and server-based telephone tools and features. This se ction discusses the various tools and features available locally o n your Avaya 1110 IP Deskphone. Many of the tools and features discussed in this section are for administrator use only.
Local tools 45 When you are w orking in Edit mode , the first field of th e item is highlighted and a blinking cursor is to the right of the current edit position.
Local tools 46 • “2. Languages...” on pa ge 46 • “3. Backlight Timer” on pag e 47 1. Contrast Use the Contrast tool to adjust the co ntrast of the LCD display screen on your Avaya 1110 IP Deskphone.
Local tools 47 Note: The T elephone Options menu is synchronized with the selected language. To access the local language too l , press the Services key twice to open the Local tools menu, press the 1 key on the dialpad to select the Preferences menu option, and th en press the 2 key on the dialpa d to select the Languages.
Local tools 48 Adjusting the Backlight T imer: 2. Using the Local Diagnostics submenu When you select the Local Diagnostics option from the Local tools menu, a Local Diagnost ics submenu appears. This submenu pr ovides access to tools used for monitoring and controlling the operation of y our Avaya 1110 IP Deskphone.
Local tools 49 • “2. Network Diagnostic Tools” on page 49 • “3. Ethernet Statistics” on page 4 9 • “4. IP Network Statistic s” on page 49 • “5.
Local tools 50 5. DHCP Information The system administrator can use the DHCP Information menu to v iew DHCP related information. 6. License Information The system administrator can u se the License In formation menu to view license related information.
Making a call 51 Making a call This section de scribes features associated with ma king a call. You can make a call from your Avaya 1110 IP Deskphone using any of the following methods: • “Using O.
Making a call 52 Using On-hook Dialing Using Predial Use the Predial feature to enter, pr eview, and edit numbers before dialing. T o use Predial: 1. Leave the hand set in the cr adle. 2. Press the line (DN) key. 3. When the dial tone sounds, di al the number.
Making a call 53 T o edit a Predial number: Using Ring Again Use the Ring Again feature if you rece ive a busy tone or if there is no answer. Your IP Deskphone ri ngs when the person you called becomes available. Ring Again automatically redia ls the number.
Making a call 54 T o activate Ring Again: T o call a Ring Again party when yo u receive notification: T o deactivate Ring Again before notificat ion: 1. Dial a number and receive a busy to ne or no answ er. 2. Choose one of the following: —P r e s s the Ring Again context- sensitive soft key.
Making a call 55 Using Last Number Redial Use the Last Number Re dial feature to autom atically redial th e last dialed number. T o use Last Number Redial: Choose one of the following: or 1. To redial using the handset: — Lift the handset. — Press the line (DN) key .
Making a call 56 Using Speed Call Use the Speed Call feature to place internal and external calls by dialing a one-, two-, or three-di git code to store, edit, and automatically dial frequently called telephone numbers. T o store a Speed Ca ll number: T o make a Speed Call: 1.
Making a call 57 Using System Speed Call Use the System Speed Call fea ture to dial Speed Call codes that override dialing restr ictions placed on your telephone . T o make a System S peed Call: 2. Press the Speed Call Controller context-s en sit iv e soft key.
Answering a call 58 Answering a call Each incoming call cau ses the telephone to ring and the Message Indicato r lamp to flash . T o answ e r a ca ll: While on an active call This section describ es t.
While on an active ca ll 59 T o place a call on hold: T o retrieve a call on hold: T ransferring a call Use the Transfer feature to redirect a call to the appr o pr iat e person. T o transfer a call to a third p arty: Press the Hold key. Press the line (DN) key.
While on an active c all 60 T o return to the origi nal call, if the transfer is incomplete: Using Timed Reminder Recall Use the Timed Reminder Re call feature to receive a reminder tone when a transferred call is not answered .
While on an active ca ll 61 If the tran sferred ca ll is not answered, your telephone rings: Using Call Park Use the Call Park feature to hold temporarily (park) and r etrieve a call from any telephone. Using Call Park doe s not tie up a line. When configured network-wide, Call Park can be used across networks.
While on an active c all 62 T o p ark a call on a DN other than the System Park DN or your own DN: T o park a call using the SPRE code or FFC: 1. Press the Park context-sensitive soft key. 2. Dial the DN where you want to park the call. 3. Press the Park context-sensitive soft key.
While on an active ca ll 63 T o retrieve a parke d call: Recording a Calling Par ty Number Use the Calling Party Num ber feature to record a caller’s number, or to charge a call to an account numbe r, during an established call. T o record a caller ’ s number for accounting purposes: 4.
While on an active c all 64 T racing a malicious call Use the Call Trace feature to trace nu isance calls within your system. Note: T his is not a default featu re. Contact your system ad ministrator to configure this feature on your telephone. T o activate Call T race: 2.
While away from your desk 65 While away fr om your desk You can use the following featur es when you are away from your desk: • “Using Call Forward” on pa ge 65 • “Using Inter nal Call Forwa.
While away from your desk 66 T o deactivate Call Forward: T o reinst ate Call Forward to th e same number: Using Internal Call For ward Use Internal Call Forw ard to accept on ly calls originating at internal DNs to ring at another DN. Calls originat ing outside your te lephone system still ring at your telephon e.
While away from your desk 67 T o de activate Int e rnal Call Forward: Using Remote Call For ward Use the Remote Call Forward feature (from a ny telephone other than your own) to forward calls to any tele phone. T o activate Remote Call Forward: 3. Return the handset to th e ha ndset cradle.
While away from your desk 68 T o deactivate Remote Call Forward: 5. Choose one of the following: — Dial your DN. — To forward calls to the previous call forward telephone number, p ress the # key. (Do not perform steps 6 and 7.) 6. Dial the number to which you are forwarding calls.
While away from your desk 69 Securing your telephone Use the Electronic Lock feature to prevent other s from making calls from your telephone. The Electronic Lock feature is controlled using the corresponding Flexible Featur e Codes (FFC) and your Sta tion Control Password (SCPW).
While away from your desk 70 T o unlock your telephone: 1. Lift the handset. 2. Dial the Electronic Loc k De ac ti va te FFC. 3. Dial your Station Control Password . or 4. Choose one of the following: — If you are dialing lo ca lly, pr e ss the Goodbye key.
Talking with more than one person 71 T alking with more than one person Use the following features to enable co nversations between more than two people: • “Setting up a con ference call” on pag.
Talking with more than one pe rson 72 Setting up a conference call Use the Conference feature to set up a confer ence call for a ma xim um of three or six people including yourself. Th e maximum number of people the conference feature supports de pends on the configuration of your telephone.
Talking with more than one person 73 Using Gr oup Call Use the Group Call feature to automatically call mem bers of a predefined group, one at a time, until all members an swer. T o call group members: 1. Lift the handset. 2. Enter the Group Call FFC .
Talking with more than one pe rson 74 T o answer a group call: T o end a group call: 1. Lift the handset. Note the following about notificati on tones: — If you are on a call and receive three 10-second tones, this is the notification of a group call on your current extension.
Working without interruption 75 W orking without interruption This section de scribes the Activat ing Make Set Busy feature, which provides uninterrupted w ork time.
Additional call features 76 Additional call features Contact your system administrator to determine if the following call features are available on your te lephone.
Additional call features 77 Char ging a call or charging a forced call Use the Call Charge feature to charge a ca ll to a specific account. The Forced Charge feature charges long-dist ance calls from a teleph one restricted to local calls. T o charge a local or long-dist ance call to an account be fore you dial: 4.
Additional call features 78 T o charge a call in progress: T o charge a call to an account when you tran sfer a call: 1. Choose one of the following: —P r e s s t h e Transfer context-sensitive soft key. — Press the Conference context- sensitive soft key .
Additional call features 79 T o ch arge a call to an account w hen you add someone to a conferen c e ca ll : 2. Choose one of the following: — Press the Charge context-sensitive soft key. — Dial the Call Det a il Recording FFC. 3. Dial the charge account number.
Additional call features 80 Using Enhanced Override Use the Enhanced Override feature to override an active call after yo u attempt a Forc ed C amp -o n. Use Enhanced Overrid e to mak e a call or a consultation call, such as placing a call on hold and calling another party.
Additional call features 81 Using Forced Camp-on Use the Forced Camp-on featur e to automatically ring another telephone (internal or external) imme diately afte r that telephone disconn ects from its current call. T o use Forced Camp-on: 1. Enter the Override FFC to initiate a Forced Camp-on.
Additional call features 82 Answerin g a ca ll ca mped - o n to yo ur ex te n si on : 1. Enter the Override FFC, to initiate a Forced Camp-on. Note: The person you called receives a tone, and you receive a ring sign al or a busy signal, depending on the options chosen.
Additional call features 83 Overriding a busy signal Use the Override feature to overrid e a bu sy signal and inte rr upt another call. T o override a busy signal: Using Privacy Release Use the Privacy Release feature to enable one or mor e people who share your DN to join a call.
Additional call features 84 T o use Privacy Release in an est ablished st ate: Using Radio Page Use the Radio Page feature to page a person an d stay on the line until they answer. The paged person answe rs the call after entering a special Page Meet-me code from any telephon e.
Additional call features 85 T o use Automatic Post-selection: The called party is either busy on the telep hone or away from their desk. To page the called party, you do n ot need to redial the number of th e called party.
Additional call features 86 T o answer a Radio Pa ge: If you carry a Radio Pager, a page indi ca tes that someone dialed your DN. If the Radio Page system is configured to function in Meet-me mode, you can answer the page call from any telephone . 1. Lift the handset.
Additional phone features 87 Additional phone features The following features are de scribed in this section: • “Secure Communication ” on page 87 • “Using Virtual Office” on pa ge 87 • .
Additional phone features 88 You can use an IP Deskphon e as a Re mote phone to conne ct to your Avaya 1110 IP Deskphone even if it is a different IP Deskphone mode l. Table 7 shows the IP Deskphones on whic h you can use Virtual Office to connect to your Avaya 1110 IP Deskphone.
Additional phone features 89 Logging in to V irtual Office If the IP Deskphone is configured for Vi rtual Office, the Virtual soft key is displayed, as shown in Figur es 7.
Additional phone features 90 To activate Virtual Office from this IP Deskphone on your Office IP Deskphone: Using Vi rtual Office on your Remote telephone Because the display characteristics, including size, vary from one IP Deskphone model to the n ext, your Office Avaya 1110 IP Deskphone 1.
Additional phone features 91 display is different on each Remote phone. Fig ures 8 to 10 show LCD displays of various IP Deskphones when they are logged on to an Avaya 1110 IP Deskphone using Virtual Office. Figure 8 shows an Avaya 1120E IP Deskphone logged in as a Remote phone to an Avaya 1110 IP Deskphone Office phone.
Additional phone features 92 Figure 9 shows an Av aya 1 140E IP Deskphone logged in as a Remote phone to an Avaya 1110 IP Deskphone Office phone. Figure 9: Logged in to an A v aya 1110 IP Deskphone us.
Additional phone features 93 Figure 10 shows an Avaya 20 50 IP Softphon e logged in as a Remote phone to an Avaya 1110 IP Deskphone Office phone. Figure 10: Logged in to an A vaya 1110 IP Deskphone us.
Additional phone features 94 Figure 11: Offic e phone displays the message Logged Out When activated for Virtual Offi ce by a Remote telephone, your Office telephone is logged ou t and no longer operational. If this is the case when you return to your office, you can di sconnect the remote login and regain control of your Office phone.
Additional phone features 95 T o regain operation of a telephone being used fo r Virt ual Of fice: Logging out of Vi r tual Office To log out of Virtual Office, press the Virt ua l s oft key.
Additional phone features 96 Deskphones can still be used to make emergency calls. “Emergency Calls only“ is displayed on the IP Deskpho ne display when not logged in to Virtual Of fice. When the phone goes of f-hook, dial tone is available for emergen cy calls only .
Additional phone features 97 Invalid ID (3) Incorrect User ID entered. Enter correct User ID. User ID in Gatekeeper database points to originating Call Server. Notify system administrator. Locked fro m Login Three failed attempts to enter the correct Station Control Password.
Additional phone features 98 Using Media Gateway 1000B The Media Gateway 1000 B (MG 1000B) provides a means of extending CS 1000 Release 4.5 fe atures to one or more remotely located branch offices using the Branch Office featur e.
Additional phone features 99 Normal Mode (see “Using Resume Normal Mode” on page 100 ) or by waiting for 10 minutes. Local Mode If the WAN connection fails, the IP Deskph one loses co mmu nication with the Main Office Telephone Preferenc e Service (TPS).
Additional phone features 100 Using Resume Normal Mode Use the Resume Nor mal Mode comman d to return to Normal Mode after testing survival functionality. Note: If you do not use the Resume Normal Mode command af ter testing, the telephone automatically retu rns to Normal Mode in 10 minutes.
Additional phone features 101 Local Mode Invalid ID (1) Gatekeeper unable to find end point from Branch User ID. Notify system administrator. Local Mode Invalid ID (2) Branch User ID not found in any equipped TN.
Using Hospitality features 102 Using Hospitality features Hospitality features are intended for hotel operations. The following features are discussed in this section: • “Configuring Automatic Wake-Up” on page 102 Configuring Automatic W ake-Up Use the Automatic Wake-Up feature to receive a timed remind er call.
Using Hospitality features 103 T o cancel an Automatic W ake-Up call: T o verify the time for the Automati c W ake-Up call: 1. Lift the handset. 2. Dial the Automati c Wak e-Up Qu it FFC. 3. Press the Goodbye key. 1. Lift the handset. 2. Dial the Automati c Wake -Up Verify FFC.
Station Control Password 104 Station Contr ol Password Some features on your Ava ya 1110 IP Deskphone are suppor ted by a Station Control Password (SCPW).
Station Control Password 105 5. Press the Up/Down navigation keys to scroll up or down, and th en high lig ht New Password . 6. Press the Enter key. 7.
Accessing External Server Applications 106 Accessing External Ser ver Applications Use External Server Applications to access a variety of applications directly from your Avaya 1110 IP Deskphone. To find out what features and services are available, contact your system administrator.
Flexible Feature Codes (FFC) 107 Flexible Feature Codes (FFC) Use Table 10 to keep track of the FF Cs that the system administra tor assigns to your Avaya 1110 IP Deskphone: T able 10: Flexible Feat u.
Flexible Feature Codes (FFC) 108 RingAgain Deactivate Virtual Office T erminal L og Off Station Control Password Change Virtual Office Term in al Log On T able 10: Flexible Feat ur e Codes (Par t 2 of.
Quick Reference 109 Quick Reference Feature operation Call Forw ard Activ ate Deactiva te Reinstate Call PickUp Pickup Conference Hold Place a call on hold Retur n to a held call Last Number Redial Me.
Quick Reference 110 Legend Ser vices and T elephone Options menus Adjust volume or Icon Action ( ) Indicates the k ey cap te xt label. For ex ample, (Messa ge). Lift the handset . Replace the handset . Press the goodb ye key . Dial a number . Press the line k ey .
Quick Reference 111 Language Note : This langu age setting contr ols the language us ed by features on your phone onl y . T o set the languag e used elsewhere o n your phone, press Servi ces twice, sel ect 1.
Quick Reference 112.
Regulatory and safety information 113 Regulator y and safety information This equipment has been tested and found to comply with the limi ts for a Class B digital device, pursuant to part 15 of th e FCC Rules. These limits are designed to provide reasonable protec tio n against harmful interference in a residential installation.
Regulatory and safety information 114 Table 11 lists EMC compliance for various ju risdictions. T able 12: Safety Other Safety Appr ovals: IEC 60950-1: ITE e quipment - Safety - Part 1: General requir.
Regulatory and safety information 115 Other US/Canada : Hea ring Aid Comp atibility (HAC) as per FCC Part 68 This equipment comp lies with the CE Marking requ irements.
Regulatory and safety information 116.
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Terms you should know 137 T erms you should know Avaya Communication Ser ver 1000 Y our office communication system. Calling Par ty Name Display Information appearing on the LCD displa y scr een, such as the caller ’s n ame and teleph one number . The system must have CPND enabled.
Terms you should know 138 Feature display An area that shows status infor mat ion abo ut th e featur e in use. It also displays the name and st atus of the active session. Feature Status Lamp indicator An LCD or an LED that indicates a data message , con tact, or feature status by a flash, wink, steady on, or of f.
Terms you should know 139 Interrupted dial tone A broken or pulsed dial tone that so unds when you access some features on your telephone. Message/Inbox A fixed key on your A vaya 1 1 10 IP Deskphone that connects to your voice messaging system when the key is pressed.
Terms you should know 140 Special Prefix code (SPRE) S pecial codes entere d using the dialpad , followed by a two-digit access code, that enable features (for example, Call Forward All Calls requires entry of SPRE code + 74 ). Soft keys A set of keys programmed by your system administrator .
Terms you should know 141 User interface Screen displays that interact with the end user as a result of an action or event. Visual Aler ter/Message W aiting indicator An LCD or an LED that flashes to indicate that a message is waiting or when the ringer is on.
Terms you should know 142.
Index 143 Index A Adjusting the display screen con- trast 34 Adjusting the volume 33 AutoDial Transf er 76 Automatic Wake-Up 102 C Call features and Flexible Feature Codes 17 Call Forward 65 Call log .
Index 144 I Indicator st atus 138 Information display 138 Information line 138 Internal Call Forwar d 66 Interrupted dial tone 139 IP Network Statistics 49 IP Set&DHCP Information 49 L Language di.
Index 145 Special Prefix code (SPRE) 140 Speed Call 56 SRTP media encryption 19 Station Control Password (SCPW) 19, 104, 140 change your password 19 turn Passwor d Protection on or off 21 Status Messa.
Index 146.
Een belangrijk punt na aankoop van elk apparaat Avaya 1110 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
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In een situatie waarin je al een beziter van Avaya 1110 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Avaya 1110 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Avaya 1110 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
