Gebruiksaanwijzing /service van het product 2402 van de fabrikant Avaya
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2402 Digital T elephone User ’ s Guide 555-233-789 Issue 1 October 2003.
NOTICE While re asonable ef forts we re made to ensur e that the i nformatio n in th is docum ent was co mplete and accura te at the time of p rinting , A vaya Inc . can assume n o resp onsibili ty for any errors. Chan ges or co rrection s to the informa tion con tained in this docum ent may be inc orporate d into f uture i ssues.
3 Contents Over view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Safet y Info rmatio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2402 Telephone Components . . . . . . . . . . . . . . . . . . .
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5 Overview The 2402 D igital T ele phone is a two-lin e digi tal teleph one fo r use with a n Avay a call p roces sing syst em. This guide c overs how to use yo ur new 24 02 Digita l T elephone . This documen t is inten ded for telephone users who have a 2402 on their de sks.
6 2402 T elephone Components Refer t o Figure 1 below to familiar ize yours elf with your 240 2 telephon e displa y, but tons , and prog ram ma ble feature s. FIGURE 1 2402 T elephone Components T able 1 de scrib es the 24 02 tele phone co mpone nts prese nted in Fi gure 1.
7 T ABLE 1 The 240 2 T elephone C omponents The follo wing ite ms corres pond to t he number s in Fi gure 1. 1) Call appe arance buttons — Fo r access ing incomin g/ ou tgoing lines. 8) Drop button — Disc onnects the curr ent call . If you are on a conf er ence call, pres s this button to drop the last person you added to the co nf er enc e.
8 Headsets T o make or answe r a call w ith a he adset, yo u must ta ke the handset o ffh ook. T o disco nnect, you mus t hang up the han dset. Heads ets consis t of a headpiec e ( 1 in Fig ure 2 belo w) and m odular base unit ( 2 ). The b ase unit plugs in to the Ha ndset jac k ( 3 ).
9 — Tris tar V oice T ube top H81 — Tris tar N ois e Canc eli ng top H 81N — Duoset (Supra Sta rter) V oice T ube H141 Hea dband onl y — Duoset (Supra Sta rter NC) Noise Ca nceling top H141 N .
10 Call Appearance and Call Identification Displays The 2402 disp lays the status of the two ca ll appeara nces, the call er ID informa tion, th e current d ate and ti me, and i nforma tion provi ded by th e Avay a call pr ocessi ng syste m. The da te and time inform ation is prov ided by yo ur call proce ssing syste m.
11 Status Icons The icon s displa yed o n the call appea rances o f your 2402 telep hone are explain ed in t he follow ing tabl e. Thes e icons replace th e functio nality of the green lamps and e quiva lent flash rates . Status Icons Icon Definition Ringin g An inc oming ca ll is w aiting to be ans wered.
12 Call-Handling Features This s ection pro vides th e proc edures for handling calls w ith the 24 02 telepho ne. In addition t o com mon proce dures provided in this s ection, re fer to the Ov erview for t he A vaya Com municati on Manag er Software (555-233-7 67) for al terna te proc edures .
13 . The Red ial (or Las t Number D ialed) fe ature au tomatica lly redia ls the la st number y ou dia led (up to 24 digits ). T o redial th e last numb er that you dialed Press . . The Speak er al lo ws y ou t o pl ac e c all s o r ac ce ss oth er featu res w ith out lift ing your hands et.
14 . The T ransfer feature all ows yo u to transf er a ca ll from yo ur tele phone to anot her extens ion or ou tside number . T o transfer the curren t call to anot her exten sion 1. While o n a ca ll, pre ss . 2. When yo u hear dial t one, dial the numbe r to whic h the cal l is t o be transferr ed.
15 The Co nference feature allows y ou to conferen ce up to six pa rties (includi ng yoursel f) on a cal l. T o add anothe r party to a cal l 1. Press . 2. When y ou hear d ial ton e, dial th e number o f the pers on you w ant to add to the call . 3. W ai t for an ans wer .
16 Personalized Settings Y ou can set your p referen ces fo r the follo wing: • ring pat tern • visual ring The Ring Pattern o ption allows yo u to ch oose a pe rsonaliz ed ring ing patte rn for your telephone . Y ou can choos e from amo ng eight d iffere nt patterns .
17 Performing a S elf T est The Self T est option, w hich ap pears on this scre en, ve rifies the operation of the 2402 telep hone’ s lam ps and display compon ents. While the telep hone is running i n self -test mode , you ca nnot make and re ceive c alls usi ng the dialpad and call -handli ng but tons .
18 • Feat ures other than tho se assi gned to y our dia l pad key s can be access ed by dia ling a 1 -, 2-, o r 3-digit feature ac cess c ode, witho ut using .
19 The Abbr eviated Dialing (AD) featu re allow s you to s tore sele cted t elephone numbers for qui ck and ea sy dial ing. Each n umber can be a comp lete or partial te lephon e number , an exten sion num ber , or a trunk or f eature acc ess cod e and ca n contai n up to 24 dig its.
20 T o call a n umber us ing an AD bu tton Whi le off-hook , pre s s and then the dial p ad ke y that corresp on ds to the AD numb er you wa nt to call. Y ou will hear ringback tone . For exam ple, to c all the n umber sto red as AD entry F 3, press , and then pres s 3 .
21 The Ca ll Picku p feature l ets you a nswer a call at y our tel ephone for another exten sion i n your pi ckup gro up. If y o u can us e the Dir ected C all Pic kup featu re, you c an pick u p a ca ll ringin g at a spe cific extensi on without t he extens ion being a mem ber of your pic kup group.
22 T o leave a message without rin ging an extensio n 1. Press an d then the dial p ad key o n which the Leav e Word Calli ng feature is ad ministere d or Dial the Le ave W ord Call ing acce ss c ode (while o ff -hook). 2. When yo u hear dial t one, dial the extens ion a nd listen for the confirm ati on ton e.
23 The Whis per Page feature al lows you, if you have app ropriate pe rmission s, to make an ann ounceme nt to a person at a nother extensio n currentl y on another c all. Onl y the person at the o ther exten sion hea rs the announc ement; the other p erson on t he call c annot hear the m essage.
24 T ones and Their Meaning Note: The ta bles belo w desc ribe the de faults fo r each ringing an d feedbac k tone. Chec k with you r system manager to verify i f the des criptions in the Mean ing column a re accura te for your system. Ringing T ones are pro du ced by an incomi ng call .
25 Feedback T ones (continued) T o nes Mea ning coverag e One short burst of to ne; indicat es y our call wi ll be se nt to an other exte nsion to be ans wered by a covering user .
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27 Index Numerics 2402 telepho ne compon ents , 6 displ ay , 7 feedbac ktone s , 24 ringing ton es , 24 A Abbreviat ed Diali ng , 19 AD button , 19 Automatic Dialin g , 17 , 19 C call app earanc e dis.
28 S safety in formation , 5 Self Test o ption , 17 se lf-test mode , 17 Send All C alls , 22 spea ker but ton , 7 sp ea ker fea ture , 13 status ic ons , 11 T tones feed back , 24 Transfer bu tton , .
Een belangrijk punt na aankoop van elk apparaat Avaya 2402 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Avaya 2402 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Avaya 2402 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Avaya 2402 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Avaya 2402 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Avaya 2402 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Avaya 2402 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Avaya 2402 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
