Gebruiksaanwijzing /service van het product ct4i van de fabrikant SATO
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Operator Manual For printer models: www.satoamerica.com PN: 9001239(A) CT4i Series.
SA T O America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (7 04) 644.1650 T echnical Support: (704) 644.1 660 T echnical Support Fax : (704) 644.1661 E-Mail: sato sales@satoamerica.co m techsupport@sato america.com www .satoamerica.
Table of Contents CT4i Series Operator Manual Page 1 Table of Contents INTRODUCTION .............. ................................................................ .....1 - 1 About This Manual .............. ................................. .........
Table of Contents Page 2 CT4i Series Operator Manual Troubleshooting Guide .................... .................................................. ................ ...... 5 - 2 Interface Troubleshooting ................ ...............................
Unit 1: Introduction CT4i Series Oper ator Manual 1-1 INTRODUCTION • About This Manual • General Description • Control Features.
Unit 1: Introduction CT4i Series Oper ator Manual 1-2 ABOUT THIS MANUAL This manual is laid out consistent with the product discussed and provides all of t he informat ion requir ed for prin ter installation, configuration, o peration, and ligh t mainte nance.
Unit 1: Introduction CT4i Series Oper ator Manual 1-3 GENERAL DESCRIPTION The compact CT4xxi Series printer s are designed for us e in medium- volume labeling applicatio ns demanding a low footprint, crisp print quality of up to 600dpi; hardware vers atility, ease of use, and great relia bility.
Unit 1: Introduction CT4i Series Oper ator Manual 1-4 This page is left blank intentio nally..
Unit 2: Technical Data CT4i Series Oper ator Manual 2-1 TECHNICAL DATA • Physical Chara cteristics • Environment al S pecs • Power Supply • Processing • Printer Lang uage • Interface Mod u.
Unit 2: Technical Data CT4i Series Oper ator Manual 2-2 PHYSICAL CHARACTERISTICS Width 7.8 in. (198 mm) Height 8.8 in. (225 mm) Depth 7.1 in. (180 mm) Wei gh t 5.
Unit 2: Technical Data CT4i Series Oper ator Manual 2-3 PRINT Method DT models: Direct Thermal o nly TT models: Thermal Transfer and Direct Thermal (switchable) Maximum S peed (selectable) 2, 3, 4, 5,.
Unit 2: Technical Data CT4i Series Oper ator Manual 2-4 REGULATORY USA/Canada UL60950-1(2001), CSA C22.2 No.60950-1-03 China CCC (GB4943-2001) EU CE, Nemko (EN60950-1) Singapore SS337:2001 Korea MIC, EK (only AC-Adapter applicable) Radiation Noise FCC Part 15, Subpart B, Class B (USA/Canada) GB9254-1998, GB17625.
Unit 2: Technical Data CT4i Series Oper ator Manual 2-5 BARCODE CAPABILITIES Linear Bar Codes UPC-A/E, EAN, CODABAR, CODE39, CODE 93, CODE128, UCC/EAN128, Interleaved 2of5, Industrial 2of5, Ma trix 2of5, MSI, BOOKLAND, POSTNET , EAN/UCC symbol T wo Dimension al QR code ( V er8.
Unit 2: Technical Data CT4i Series Oper ator Manual 2-6 INTERFACE SELECTION This unit present s the printer interface type s and thei r specifications. These specifications include detailed information to assist in th e selection o f the most appropri ate method for the pr inter to inte rface wi th the host .
Unit 2: Technical Data CT4i Series Oper ator Manual 2-7 Note: When executing Windows hardware con trol, 3. and 4. above work as the connection. I/O SIGNALS PIN# SIGNAL I/O DESCRIPTION 1 FG - Framework.
Unit 2: Technical Data CT4i Series Oper ator Manual 2-8 IEEE1284 PARALLEL INTERFACE The pa rallel interface is a plu g -in module that can be installed by the user a nd conforms to IEEE1 284 specifications. It automatically detects the IEEE1284 signals an d operates in the hi gh speed mode.
Unit 2: Technical Data CT4i Series Oper ator Manual 2-9 UNIVERSAL SERIAL BUS (USB) The Universal Serial Bus (USB) interface is a Plu g-In Interf ace Module that can be inst alled by the user .
Unit 2: Technical Data CT4i Series Oper ator Manual 2-10 802.11G WIRELESS The wireless print server provides easy printer interfac e with 802.11g Wi-Fi compliant networks free of wired connections. Each printer is shipped with an integrated driver and interface installe d.
Unit 2: Technical Data CT4i Series Oper ator Manual 2-11 Wireless LED (green) Front Panel Blinking Ad-hoc mode On Infrastructure mode WIRELESS LAN SIGNAL STRENGTH Network Port Link LED Off 0 to 50% (w.
Unit 2: Technical Data CT4i Series Oper ator Manual 2-12 Figure 3-7, Socket Connectio n Diagram.
Unit 2: Technical Data CT4i Series Oper ator Manual 2-13 ALL INTERFAC ES Receive Buff er The data stre am is received from the host to the pr inte r one job at a time. This allows the sof tware program to maintain co ntrol of the job print queue so that it can move a high priority job in front of ones of lesser import ance.
Unit 2: Technical Data CT4i Series Oper ator Manual 2-14 ST ATUS 5 TIMING CHARTS NORMAL PROCESS (Figure 3-8a) CANCEL PROCESS (Figure 3-8b) ERROR PROCESS (Figure 3-8c).
Unit 2: Technical Data CT4i Series Oper ator Manual 2-15 PRINT PROCESS (Figure 3-8d) COMMAND PROCESS (Figure 3-8e) BCC ERROR PROCESS (Figure 3-8f) ST ATUS 5 TIMING CHARTS.
Unit 2: Technical Data CT4i Series Oper ator Manual 2-16 This page is intent ionally left bla nk ..
Unit 3: Installation CT4i Series Oper ator Manual 3-1 INSTALLATION • Unp acking & Part s Identification • Printer Inst allation • Operational Mode Selection • Interface Selection • Acces.
Unit 3: Installation CT4i Series Oper ator Manual 3-2 OVERVIEW This section assists you in u npacking the printer from the shipping container. You will also be guided through a familiarization tour of the main parts and c ontrols.
Unit 3: Installation CT4i Series Oper ator Manual 3-3 Please read the following in formation carefully before in stalling and using the printer THE CAUTION SYMBOL Whenever the triangula r Caution logo appears in this manual, p ay special attention to the warning(s) cited below it.
Unit 3: Installation CT4i Series Oper ator Manual 3-4 This is a piece of Class B information technology equip ment based on the standar ds of the Voluntary Control Council for Inte rference by Information Technology Eq uipm ent (VCCI).
Unit 3: Installation CT4i Series Oper ator Manual 3-5 UNP ACKING & PART S IDENTIFICATION When unpacking the printer, take no te of the following: Note : The following parts shown here are re presentative on ly .
Unit 3: Installation CT4i Series Oper ator Manual 3-6 PRINTER INST ALLATION This chapter provide s guidance on how to station , connec t, and load the printer on ce unpacked. Following printer setup, proceed to the next ch apter for informatio n on interface selection.
Unit 3: Installation CT4i Series Oper ator Manual 3-7 RIBBON LOADING This chapter provides gu idance on how to st ation, connect, and load the p rinter once unp a cked. Following printer setup, proceed to the next ch apter for informatio n on interface selection.
Unit 3: Installation CT4i Series Oper ator Manual 3-8 LOADING FANFOLD PAPER Fan-folded media is fed inward from the rear , via the rear housing cover (highlighted in yellow below), but is stacked as opposed to suspended. Ri bbon can be wound in or wound out.
Unit 3: Installation CT4i Series Oper ator Manual 3-9 LABEL SENSING The SATO CT4xxi uses label Gap (s ee-th ru) sensing. The Sensor Assembly is located on the left edge of the media and is automatica lly positioned by the Paper Guides. Inside edge of Label Inside edge of Backing Paper Direction of label motion Inter-label gap: Min: 0.
Unit 3: Installation CT4i Series Oper ator Manual 3-10 OPERATIONAL MODE SELECTION There are two modes o f printer operatio n; Dispense and Continu ous. The difference between t he two is the wa y that the label and paper backing is ejected. Before printe r configurat ion, one must de termine which mode will be used.
Unit 3: Installation CT4i Series Oper ator Manual 3-11 Figure 3-4, Label Reference Position LABEL PRINT DIRECTION REFLECTIVE SENSOR TRANSMISSION SENSOR Base Print Position CONTINUOU S MODE REFLECTIVE .
Unit 3: Installation CT4i Series Oper ator Manual 3-12 This page is intent ionally left bla nk ..
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-1 PRINTER CONFIGURATION • Configuration Modes • Configuration Modes • Menu Definition T ables.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-2 CONFIGURATION MODES Before using the printer, read this manual tho roughly first. Otherwise, you may disturb default settings upon which the instructional procedures in this manual are based .
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-3 4.2 THE REAR PANEL All of the printer cable connectors are loca ted on the Rear Panel, as follows.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-4 4.3 THE CONFIGURATION PANEL The Configuration Panel is accessible when you lift up the t op cover. The panel consists of an eight -position DIP switch, three adjustment potentiometers and a seven - segment LED Error Status display.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-5 4.3 DIP SWITCH SETTINGS (CONT’D) Switches 1–3: Font/Graphic loading settings Enables the loading of fonts and/or graphics into printer memory for faster retrieval. Switch 4: DT/TT Mode Switches the printer between Direct Thermal (DT) or Thermal Transfer (TT).
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-6 Switch 6: VR1 Potentiometer Adjustment mode Selects the function adjusted by VR1. If DSW6 is Off, VR1 adjusts the pitch offset value ove r a range of +/- 3.75 mm. When DSW6 is On, VR1 adjusts the print darkness range.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-7 4.4 OPERATIONAL MODES The CT4xxi operates in 10 different modes, wher e each mode can by invoked via combinations of pressing the front panel buttons in a certain sequence together with DIP switch se ttings and print head status.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-8 4.4 OPERATIONAL MODES (CONT’D) Following are the standard operational function s and procedures available fo r selected modes. Modes not covered here are covered in the Service Manua l. 4.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-9 4.4.2 User Test Print Mode (FEED + POWER ON) This mode produces test lab els for diagnostic purposes. Upon entering this mode on startup, release the FEED button. A beep is then produced, and the ERROR LED will light up.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-10 4.4.3 Default Settings Mode (ONLINE + FEED + POWER ON) Turning the printer ON in th is mode simply resets major settings to their default values. (See table). After the default values have been restored, the printer emits three beeps.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-11 4.4.4 HEX Dump Mode (POWER ON with DSW7=ON) When turned ON in this mode, the printer will print a dump o f its buffer contents received for the host. The printer awaits data feed s and when data arri ves, it prints out the HEX data continuously.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-12 4.4.6 Program Download Mode (DSW1=ON , DSW2=OFF, DSW3=ON + POWER ON) In this mode, the printer is set to receive an application program from the host computer to download into its memory.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-13 4.4.8 Errors during Font and Program Download Modes • Possible causes of errors could be that the data transfer is not correct between the printer and host, due to interface setting inco mpatibilities or faults in the cable.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-14 4.9 OFFSETS There are two offset settings stored in the printer; one for the Cut mode and o ne for the Tear-Off mode . These two offsets can be set indep endently and will remain in the printer until a new command is received changing the setting or until po wer is turned off.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-15 4.10 POTENTIOMETER ADJUSTMENTS PITCH OFFSET This can be done using the VR1 potentiometer on the C onfiguration Panel. This potentiometer is set at the factory so that it has a range o f +/- 0.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-16 4.10 POTENTIOMETER ADJUSTMENTS (CONT’D) Print Darkness A fine adjustment for PRINT DARKNESS can be ma de using potentiometer VR1 on the Front Ope rator Panel. It provides a continu ous range of adjustment, allowing you to make precise changes.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-17 4.11 DATA DUMP DIAGNOSTIC LABEL The contents of the printer buffe r can be examined using the DATA Dump mode. This printout labels each line of the received data in the left hand column, the data in the middle column followed by the same data in ASCII format in the right-hand column.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-18 4.12 PRINTING TEST LABELS 1. The User T est Label print s the current default settings of the printer . 2. Press the FEED button while turning the power ON. 3. When the printer beep s, release the FEED button.
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-19 4.13 PRINTING FACTORY/SERVICE TEST PRINTS The Factory/Service Test Label prints the internal opera ting parameters of the printer. 1. Release the print head. (see “Releasing/Replacing the Print Head“” on pa ge 3).
Unit 4: Printer Configuration CT4i Series Oper ator Manual 4-20.
Unit 5: Troubleshootin g CT4i Series Oper ator Manual 5-1 TROUBLESHOOTING • T roubleshooting Guide • Interface T roubleshooting • T est Print T roubleshooting.
Unit 5: Troubleshootin g CT4i Series Oper ator Manual 5-2 T ROUBLESHOOTING GUIDE Display ON ERROR BUZZER ERROR CONDITION CORRECTIVE ACTION 0 ON 1 Beep Flash Memory error Consult your SA TO dealer 1 No.
Unit 5: Troubleshootin g CT4i Series Oper ator Manual 5-3 L blinks steady No beep long beep Low Battery level Critically L ow Battery level Check the battery level and recharge or replace the battery .
Unit 5: Troubleshootin g CT4i Series Oper ator Manual 5-4 TROUBLESHOOTING T ABLE IMAGE VOIDS Dirty print head Clean print hea d Damaged print head Replace print he ad Damaged electronics Replace circu.
Unit 5: Troubleshootin g CT4i Series Oper ator Manual 5-5 NO PRINTED IMAGE Print head is disco nnected. Ensure print head wiring harne ss is connected on each end.
Unit 5: Troubleshootin g CT4i Series Oper ator Manual 5-6 INTERFACE T ROUBLESHOOTING This chapter prov ides a checklist for th e various inter face types. Locate the ch ecklist relative to the inter f ace used and perform each of th e troublesh ooting tasks until the problem ha s been isola ted.
Unit 5: Troubleshootin g CT4i Series Oper ator Manual 5-7 LAN ETHERNET INTERFACE CHK TROUBLESHOOTING STEP Ensure the interface has been correctly co nfigured. Wait two minutes and run self-t est to verify . If a test label does not print, there may be a hardware problem.
Unit 5: Troubleshootin g CT4i Series Oper ator Manual 5-8 T EST PRINT T ROUBLESHOOTING Chapter pr ovides instru ction on s p ecial printing to identify and resolve specific print problems. HEX DUMP Allows the oper ator to dete rmine if th ere were pro blems in the d ownloadin g of data.
Unit 6: Maintenance CT4i Series Oper ator Manual 6-1 MAINTENANCE • Cleaning Procedures • Replacement Procedures • Adjustment Procedures.
Unit 6: Maintenance CT4i Series Oper ator Manual 6-2 CLEANING PROCEDURES Cleaning of the printer is a necessary ma intenance activity to ensure prin t quality and longer printer life. The re are two basic typ es of cleanin g involved; t he remova l of loose de bris and the remova l of residue.
Unit 6: Maintenance CT4i Series Oper ator Manual 6-3 ADJUSTMENT PROCEDURES This section provides informatio n on user maintenance for the SATO Ct4xxi printer.
Unit 6: Maintenance CT4i Series Oper ator Manual 6-4 CLEANING THE PRINT HE AD, PLATEN AND ROLLERS Cleaning the Print Head 1. Before start ing, get ready an approved cleaning kit from your SA T O dealer or the kit supplied with the printer . Make sure the printer is OFF , and remove the power cable.
Unit 6: Maintenance CT4i Series Oper ator Manual 6-5 CLEANING THE PRINT HEAD, PL ATE N AND ROLLERS (CONT’D) Cleaning the Platen and Paper Roller 1. Before st arting, get ready an approved cleaning kit from your SA T O dealer or the kit supplied with the printer .
Unit 6: Maintenance CT4i Series Oper ator Manual 6-6 RELEASING/REPLACING THE PRINT HEAD The print head on the printer is a user-replaceable item. If it becomes damaged for any reason, it can be easily removed and replaced. Co ntact your local SATO representative for informa tion on obtaining a new print head.
Unit 6: Maintenance CT4i Series Oper ator Manual 6-7 CLEANING THE SENSOR The gap sensor is used to control the positioning o f t he label. It is a transmissive see-thru sensor that detects the edge of the label by sensing through t he backing paper which is translucent and detecting the presence of the opaque lab el.
Unit 6: Maintenance CT4i Series Oper ator Manual 6-8.
Section 7: SATO Group of Companies CT4i Series Operator Manual Page 7-1 SA TO GROUP OF COMP ANIES.
SATO GROUP OF COMPANIES Asia Pacific & Oceania Region SATO ASIA PACIFIC PTE. LTD. 438B Alexandr a Road #09-01 /02, Alexandra Tec hnopark, Singapore 1199 68 Tel: +65-62 71-5300 Fax: +65-6273-60 11 Email: techni cal@satoasiapacifi c.com www.satoasiapa cific.
Een belangrijk punt na aankoop van elk apparaat SATO ct4i (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen SATO ct4i heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens SATO ct4i vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding SATO ct4i leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over SATO ct4i krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van SATO ct4i bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de SATO ct4i kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met SATO ct4i . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
