Gebruiksaanwijzing /service van het product ST26i/ST26a van de fabrikant Sony
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User guide Xperia ™ J ST26i/ST26a.
Contents Xperia™ J User guide ..................................................................6 Getting started.............................................................................. 7 What is Android™? ...................................
Contacts ...................................................................................... 42 About Contacts ................................................................................ 42 Transferring contacts to your new device ............
Movies ......................................................................................... 78 About Movies ................................................................................... 78 Using Movies ......................................
Important information .............................................................. 111 Important information leaflet .......................................................... 111 Limitations to services and features ................................
Xperia™ J User guide 6 This is an Internet version of this publication. © Print only for private use..
Getting started What is Android™? Your Xperia smartphone from Sony runs on the Android platform. Android phones can perform many of the same functions as a computer and you can customise them to your own needs. For example, you can add and delete applications, or enhance existing applications to improve functionality.
1. Proximity sensor 1 2. Proximity sensor 2 3. Notification LED light 4. Front camera lens 5. Ear speaker 6. Power key 7. Volume/Zoom key 8. Microphone 9. Menu key 10. Home key 11. Notification light for social networking services 12. Back key 13. Touchscreen 14.
1 Remove the battery cover. 2 Place the tip of your finger into the opening on the bottom side of the battery and lift up the battery. To insert the memory card and the SIM card Do not insert an incompatible SIM card, for example, a micro SIM card, into the SIM card slot.
To remove the memory card • Turn off your phone, or unmount the memory card from Settings > Storage > Unmount SD card . To attach the battery cover 1 Place the cover over the back of the phone so that the camera lens hole in the cover fits over the camera lens.
1 Press and hold down the power key on the right side of the phone until the phone vibrates. 2 If your screen goes dark, briefly press the power key to activate the screen. 3 To unlock the screen, drag to the right across the screen. 4 Enter your SIM card PIN when requested, and select OK .
Google™ account Having a Google™ account is key to using a range of applications and services with your Android phone. You need a Google™ account, for example, to use the Gmail™ application in.
Getting to know your phone Using the keys Back • Go back to the previous screen • Close the on-screen keypad, a dialog box, an options menu, or the Notification panel Home • Go to the Home scree.
1 Plug the charger into a power outlet. 2 Plug one end of the USB cable into the charger (or into the USB port of a computer). 3 Plug the other end of the cable into the micro USB port on your device, with the USB symbol facing up. The battery status LED lights up when charging starts.
To add the Data traffic widget to your Home screen 1 From your Home screen, press . 2 Tap Add > Widgets > Tools . 3 Flick left to find and select the Mobile data widget. You can now turn on and off your data connection more easily. To add the Quick settings widget to your Home screen 1 From your Home screen, press .
Marking options Marked checkbox Unmarked checkbox Marked list option Unmarked list option To mark or unmark options • Tap the relevant checkbox or list option. Marked checkbox Unmarked checkbox Marked list option Unmarked list option Zooming The zoom options available depend on the application you are using.
To scroll • Drag or flick your finger in the direction you want to scroll on the screen. To scroll more quickly, flick your finger in the direction you want to go on the screen. To flick • To scroll more quickly, flick your finger in the direction you want to go on the screen.
The items in the bar at the bottom of the screen are always available for quick access. To go to the Home screen • Press . To browse the Home screen • Flick right or left. To share an item from your Home screen 1 Press to open your Home screen. 2 Touch and hold an item until it magnifies and the phone vibrates, then drag the item to .
event. You can also tap an event to view its content in fullscreen format or react to it using comments, likes and retweets. Timescape™ Friends widget The Timescape™ Friends widget notifies you of the latest social networking activities related to you and your friends.
To change your Home screen wallpaper 1 From your Home screen, press . 2 Tap Wallpaper , then select an option. You can use a photo you have taken, or an animation. Go to Google Play™ and other sources to download, for example, live wallpapers that change with the changing hours of the day.
Opening and closing applications To open an application • From your Home screen or the Application screen, tap the application. To close an application • Press . Some applications are paused when you press to exit, while other applications may continue to run in the background.
Status and notifications The status bar at the top of your screen shows what's going on in your phone. To the left you get notifications when there is something new or ongoing. For example, new message and calendar notifications appear here. The right side shows the signal strength, battery status, and other information.
To close the Notification panel • Drag the tab at the bottom of the Notification panel upwards. To open a running application from the Notification panel • Tap the icon for the running application to open it. To dismiss a notification from the Notification panel • Place your finger on a notification and flick left or right.
Typing text On-screen keyboard Tap the keys of the on-screen QWERTY keyboard to enter text conveniently. Some applications open the on-screen keyboard automatically. You can also open this keyboard by touching a text field. Using the on-screen keyboard 1 Change the character case and turn on the caps lock.
To enter numbers or symbols • When you enter text, tap . A keyboard with numbers and symbols appears. Tap to view more options. To enter common punctuation marks 1 When you finish entering a word, tap the space bar. 2 Select a punctuation mark from the candidate bar.
To enter text using the Gesture input function 1 When you enter text using the on-screen keyboard, slide your finger from letter to letter to trace the word you want to write. Lift up your finger when you’ve finished entering a word. 2 The phone suggests a word based on the letters you have traced.
8 Delete a character before the cursor All illustrations are for illustration purposes only and may not accurately depict the actual phone. To open the Phonepad for the first time 1 Tap a text entry field, then tap , or touch and hold if you have already selected more than one input language.
Text input settings When entering text, you can access a text input settings menu that helps you set options for text prediction. For example, you can decide how you want the phone to present word alternatives and correct words as you type, or enable the text input application to remember new words you write.
To set the time manually 1 From your Home screen, tap . 2 Find and tap Settings > Date & time . 3 Unmark the Automatic date & time checkbox if it is marked. 4 Tap Set time . 5 Scroll up or down to adjust the hour and minute. 6 If applicable, scroll up to change AM to PM , or vice versa.
To adjust the idle time before the screen turns off 1 From your Home screen, tap . 2 Find and tap Settings > Display > Sleep . 3 Select an option. To turn off the screen quickly, briefly press the power key . To keep the screen active while the phone is charging 1 From the Home screen, tap .
Memory card You may have to purchase a memory card separately. Your phone supports a microSD™ memory card, which is used for media content. This type of card can also be used as a portable memory card with other compatible devices. Formatting the memory card You can format the memory card in your phone, for example, to free up memory.
• You can manually add and change Internet and network settings in your phone at any time. Contact your network operator for detailed information on your Internet and messaging settings. To download Internet and messaging settings 1 From your Home screen, tap .
To set a data usage warning 1 Make sure that you have turned on data traffic. 2 From your Home screen, tap . 3 Find and tap Settings > Data usage . 4 To set the warning level, drag the lines to the desired values. You receive a warning notification when the amount of data traffic approaches the level you set.
Turning off data traffic You can disable all data connections over 2G/3G networks with your phone to avoid any unwanted data downloads and synchronisations. Contact your network operator if you need detailed information about your subscription plan and data traffic costs.
Google Play™ Getting started with Google Play™ Open Google Play™ and enter a world of applications and games. You can browse these applications and games through different categories. You can also rate an application or game and send feedback on it.
Clearing your application data You may sometimes need to clear data for an application. This might happen if, for example, the application memory becomes full, or you want to clear high scores for a game. You might also want to erase incoming email, text and multimedia messages in some applications.
Calling Emergency calls Your phone supports international emergency numbers, for example, 112 or 911. You can normally use these numbers to make emergency calls in any country, with or without the SIM card inserted if you are within range of a network.
To turn on the loudspeaker during a call • Tap . To mute the microphone during a call • Tap . To activate the screen during a call • Press . To enter numbers during a call 1 During a call, tap . A keypad appears. 2 Enter numbers. To mute the ringtone for an incoming call • When you receive the call, press the volume key.
Multiple calls If you have activated call waiting, you can handle multiple calls at the same time. When it is activated, you will be notified by a beep if you receive another call. To activate or deactivate call waiting 1 From the Home screen, tap . 2 Find and tap Settings > Call settings > Select SIM card .
Call settings Barring calls You can bar all or certain categories of incoming and outgoing calls. When you use call barring for the first time, you need to enter your PUK (Personal Unblocking Key) and then a new password to activate the call barring function.
To show or hide your phone number 1 From the Home screen, tap . 2 Find and tap Settings > Call settings > Select SIM card . 3 Select a SIM card. 4 Tap Additional settings > Caller ID .
Contacts About Contacts Use the Contacts application to store and manage all your numbers, email addresses, and other contact data in one place. Just tap on a contact to see all communications with that contact in one easy overview.
• An Internet-connected PC running Windows ® • A USB cable for your old device • A USB cable for your new Android™ device • Your old device • Your new Android™ device Using the PC Companion program to transfer contacts If you are transferring contacts using a PC, use the PC Companion program.
1 From your Home screen, tap , then tap . 2 Press , then tap Import contacts > Memory card . 3 If you have set up a synchronisation account, you can add the imported memory card contacts under that account. Or you can choose to only use the imported contacts in the phone.
To edit a contact 1 From the Home screen, tap , then tap . 2 Touch and hold the contact you want to edit, then tap Edit contact . 3 Edit the desired information. When you are finished, tap Done . To associate a picture with a contact 1 From your Home screen, tap , then tap .
To mark or unmark a contact as a favourite 1 From the Home screen, tap , then tap . 2 Tap the contact you want to add to or remove from your favourites. 3 Tap . To view your favourite contacts 1 From your Home screen, tap , then tap . 2 Tap Groups , then tap .
To send several contacts at once 1 From your Home screen, tap , then tap . 2 Press , then tap Send contacts . 3 Mark the contacts you want to send, or select all if you want to send all contacts. 4 Tap Send , then tap OK to confirm. 5 Select an available transfer method and follow the on-screen instructions.
Messaging Using text and multimedia messaging You can send and receive text messages from your phone using SMS (Short Message Service). If your subscription includes MMS (Multimedia Messaging Service), you can also send and receive messages that contain media files, for example, pictures and videos.
To delete a message 1 From your Home screen, tap , then tap Messaging . 2 Tap the desired conversation. 3 Touch and hold the message you want to delete, then tap Delete message > Yes . To delete conversations 1 From your Home screen, tap , then tap Messaging .
To start Google Talk™ 1 From your Home screen, tap . 2 Find and tap Talk . To reply to an instant message with Talk 1 When someone contacts you on Talk , appears in the status bar. 2 Drag the status bar downwards, then tap the message and begin to chat.
Email Getting started with Email Use the Email application in your phone to send and receive emails through your regular email account or through your corporate account. Or you can do both. Your phone can handle several email accounts at the same time.
To remove an email account from your phone 1 From your Home screen, tap . 2 Find and tap . 3 Press , then tap Settings . 4 Tap the account you want to remove.
To receive email messages 1 From your Home screen, tap . 2 Find and tap . The inbox of your default email account appears. 3 If you want to check another email account that you have set up on your phone, tap the bar containing , then select the account you want to check.
To forward an email message 1 From your Home screen, tap . 2 Find and tap . The inbox of your default email account appears. If you want to check another email account that you have set up on your phone, tap the bar containing , then select the account you want to check.
To change the inbox check frequency 1 From your Home screen, tap . 2 Find and tap . 3 Press , then tap Settings . 4 If you are using several email accounts, tap the account you want to adjust. 5 Tap Inbox check frequency and select an option. 55 This is an Internet version of this publication.
Music player About Music Get the most out of your music player. Listen to and organise music, audio books and podcasts that you have transferred to your memory card from a computer, or purchased and downloaded from online stores. To make content easily available to the music player, you can use the Media Go™ application.
Using the music player To play audio content 1 From your Home screen, tap , then find and tap . 2 Tap MY MUSIC to open the music library. 3 Select a music category and browse to the track that you want to open. 4 Tap a track to play it. To change tracks • When a track is playing, tap or .
To share a track 1 When browsing your tracks in the music player library, touch and hold a track title. 2 Tap Send . 3 Select an available transfer method, and follow the on-screen instructions. You can also share albums and playlists this way. You might not be able to copy, send or transfer copyright-protected items.
1 Go back to the current track in the music track 2 Picture of the currently playing artist (if available) 3 Browse your music by artist 4 Categorise your music using SensMe™ channels 5 Manage and e.
To play tracks in random order 1 In the music player, tap MY MUSIC . 2 Tap and navigate to an album, or tap and browse to a playlist. 3 Open the album or playlist by tapping its name. 4 Tap to turn on Shuffle mode . Playlists The music player automatically creates Smart playlists on the playlist tab in the music player library.
Protecting your hearing Listening to the music player or other media players at excessive volume or for a prolonged period of time can damage your hearing, even when the volume is at a moderate level. To alert you to such risks, a volume level warning appears when the volume is too high, and after the music player is used for over 20 hours.
To share a track using email or SMS 1 When the TrackID™ application is open, tap a track title. 2 Tap Share , then select a sharing method. 3 Follow the instructions in your phone to complete the procedure. To view the artist information for a track 1 When the TrackID™ application is open, tap a track title.
FM radio About the FM radio The FM radio in your phone works like any FM radio. For example, you can browse and listen to FM radio stations and save them as favourites. You must connect a wired headset or headphones to the phone before you can use the radio.
Using your favourite radio channels You can save the radio channels you most frequently listen to as favourites. By using favourites you can quickly return to a radio channel. To save a channel as a favourite 1 When the radio is open, navigate to the channel that you want to save as a favourite.
Camera About the camera With your phone camera, you can take regular 2D photos. Send your photos and videos to friends as multimedia messages, or upload them to a web service.
Taking photos with the still camera There are two ways to take photos with the still camera. You can tap the on-screen camera button, or touch a spot on the screen. To open the camera • From your Home screen, tap , then find and tap . To close the camera • Press from the main camera screen.
To turn on geotagging 1 Activate the camera. 2 If the still camera is not selected, drag to . 3 Press , then tap Geotagging > On . 4 Tap OK to agree to enable GPS and/or wireless networks. 5 Check the options you want to select under Location services .
Incandescent Adjusts the colour balance for warm lighting conditions, such as under light bulbs. Fluorescent Adjust the colour balance for fluorescent lighting. Daylight Adjust the colour balance for sunny outdoor conditions. Cloudy Adjust the colour balance for a cloudy sky.
To record a video by tapping the on-screen button 1 Activate the camera. 2 If the video camera is not selected, drag to . 3 To display all settings, press . 4 Tap Capturing method , then select On-screen button if it is not already selected. 5 Point the camera towards the subject.
Exposure value This setting allows you to determine the amount of light in the image you capture. A higher value indicates an increased amount of light. White balance The white balance setting adjusts the colour balance according to the lighting conditions.
Album Viewing photos and videos in Album Use Album to view photos and play videos that you’ve taken with your phone camera, or to view similar content that you've downloaded or copied to the memory card. You can add geotags to your photos and videos, and then view them on a world map.
4 Tap a photo or video to view it. 5 Scroll up or down to view content. 6 Switch to a list view of all folders containing pictures and videos saved on your phone. 7 List view of all folders containing pictures and videos saved on your phone. 8 Tap to return to grid view in the Pictures tab.
To change the size of the thumbnails in Album • When viewing thumbnails of photos and videos in Album, spread two fingers apart to zoom in, or pinch two fingers together to zoom out. To work with batches of photos or videos in Album 1 When viewing thumbnails of photos and videos in Album, press and tap Select items to activate selection mode.
To share a photo 1 When you are viewing a photo, tap the screen to display the toolbars, then tap . 2 In the menu that opens, tap the application that you want to use to share the photo, then follow the steps to send it.
Viewing your photos on a map If you enable location detection when taking photos, you can use the information gathered at a later stage. For example, you can view your photos on a map and show friends and family where you were when you took the photo.
To edit the geotag of a photo in Album 1 When viewing a photo on the map in Album, touch and hold the photo until its frame turns blue. 2 Drag the photo to the new location.
To recommend a photo or video on Facebook™ • While viewing a photo or video from one of your Facebook™ albums, tap the screen to display the toolbars, then tap to show that you "Like" the item on Facebook™ . 77 This is an Internet version of this publication.
Movies About Movies Use the Movies application to play movies and other video content that you’ve saved on your phone. The Movies application also helps you get poster art, plot summaries, genre info and director details for each movie. You can also play your movies on other devices that are connected to the same network.
Web browser About the web browser Use your web browser to view and navigate web pages, add pages as bookmarks, and save pages for offline viewing. You can open up to 16 windows at the same time and switch among them easily. You can also request the desktop version of a web page if you don't want to view the mobile version.
To go to the previous page while browsing • Press . To zoom in or out on a web page Use one of the following methods to zoom in or out on a web page: • Double-tap to zoom in on the web page, or double-tap again to zoom out.
To bookmark a web page 1 While you are viewing the web page, press . 2 Tap Save to bookmarks . 3 If desired, edit the bookmark. 4 When you're done, tap OK . To open a bookmark 1 When the browser is open, flick downwards on the screen to make the search and address bar appear.
Managing text and images To find text within a web page 1 When you are viewing a web page, press . 2 Tap Find on page . 3 Enter your search text. Characters that match your search get highlighted on the web page. 4 Tap the up or down arrows to go to the previous or next highlighted item.
Downloading from the web You can download applications and content when you browse the web using the web browser in your phone. Usually you have to touch a download link for the desired file and the download then starts automatically.
Auto-filling text Auto-filling allows you to automatically enter data such as names and addresses on various web forms, so you don’t have to enter the same information repeatedly on different web pages. To create text for auto-filling 1 When the browser is open, press .
Connectivity Connecting to wireless networks You can access the Internet wirelessly from your phone using Wi-Fi® technology. This way you can browse the web and access cheaper call and data rates. If your company or organisation has a virtual private network (VPN), you can connect to this network with your phone.
To add a Wi-Fi® network manually 1 From the Home screen, tap . 2 Find and tap Settings > Wi-Fi . 3 Tap Add network . 4 Enter the Network SSID for the network. 5 Tap the Security field to select a security type. 6 If required, enter a password. 7 Tap Save .
USB tethering is active Portable Wi-Fi® hotspot is active To share your phone’s data connection using a USB cable 1 Deactivate all USB cable connections to your phone. 2 Using the USB cable that came with your phone, connect your phone to a computer.
To turn on the Bluetooth™ function and make your phone visible 1 From your Home screen, tap . 2 Find and tap Settings . 3 Tap OFF beside Bluetooth so that OFF changes to ON . appears in the status bar. 4 Tap Bluetooth . 5 Tap Not visible to other Bluetooth devices .
To unpair a Bluetooth™ device 1 From the Home screen, tap . 2 Find and tap Settings > Bluetooth . 3 Under Paired devices , tap beside the name of the device that you want to unpair. 4 Tap Unpair . Sending and receiving items using Bluetooth™ technology Share items with other Bluetooth™ compatible devices such as phones or computers.
access additional computer applications to transfer and organise media files, update your phone, synchronise phone content, and more. You might not be able to transfer some copyright-protected material between your phone and computer.
To disconnect a wirelessly paired device in Media transfer mode 1 From your Home screen, tap . 2 Find and tap Settings > Xperia™ > Connectivity . 3 Tap the paired device that you want to disconnect from under Trusted devices . 4 Tap Disconnect .
To start the NeoReader™ application 1 From the Home screen, tap . 2 Find and tap NeoReader™ . To scan a barcode 1 When the NeoReader™ application is open, hold the phone camera over the barcode until the complete barcode is visible in the viewfinder.
Synchronising data on your phone About synchronising data on your phone You can sync contacts, email, calendar events, and other information with your phone from multiple email accounts, synchronisation services and other kinds of accounts, depending on the applications installed on your phone.
Synchronising your corporate email, calendar and contacts Access your corporate email messages, calendar appointments and contacts directly from your phone. View and manage them just as easily as you would from a computer. After setup, you can find your information in the Email , Calendar and Contacts applications.
To set up a Facebook™ integration account on your phone 1 From your Home screen, tap . 2 Tap Settings > Accounts & sync . 3 Make sure that synchronisation is turned on so that applications can synchronise data automatically. 4 Tap Add account > Xperia™ with Facebook .
To set a synchronisation interval 1 From your Home screen, tap . 2 Tap Settings > Accounts & sync , then tap your SyncML™ account. 3 Tap Account settings . 4 Tap Sync interval and select an interval option. To remove a SyncML™ account from your phone 1 From your Home screen, tap .
Maps and locations About location services Use your phone to find out where you are. There are two methods: GPS and wireless networks. Enable the wireless networks option if you only need your approximate location, and want it fast. If you want a more exact position, and have a clear view of the sky, enable the GPS option.
operator for more information. The Google Maps™ application may not be available in every market, country or region. To use Google Maps™ 1 From your Home screen, tap . 2 Find and tap Maps . If you want to use Google Maps™, you have to enable one of the location methods available under Settings > Location services .
Calendar and alarm clock Calendar About the calendar Your phone has a calendar for managing your time schedule. If you have a Google™ account, you can also synchronise your phone calendar with your web calendar. See Synchronising your corporate email, calendar and contacts on page 94.
To set a new alarm 1 From your Home screen, tap . 2 Find and tap Clock . 3 Tap Set alarm . 4 Tap Add alarm . 5 Tap Time and adjust the time by scrolling up and down. 6 Tap Set . 7 If desired, edit other alarm settings. 8 Tap OK . To edit an existing alarm 1 From your Home screen, tap .
To set the title for an alarm 1 From your Home screen, tap . 2 Find and tap Clock . 3 Tap Set alarm . 4 Tap the alarm you want to edit. 5 Tap Label and enter a name for the alarm. 6 Tap OK . To activate the vibrate function for an alarm 1 From your Home screen, tap .
Support and maintenance Updating your phone Update your phone to the most recent software version to get optimal performance and the latest enhancements. You can use the Update center application on your phone to run a wireless update or you can use the PC Companion application on a computer to run an update using a USB cable connection.
To download the PC Companion application from your phone 1 Connect your phone to a computer using a USB cable. 2 When prompted, follow the instructions in the phone to launch the installation of PC Companion on the computer. PC Companion can also be downloaded from PC Companion .
1 Turn off your phone, then remove the battery cover and battery. 2 Look for the 15- to 17-digit number on the label. The first 15 digits represent the IMEI number. SIM card protection The SIM card lock only protects your subscription. Your phone will still work with two new SIM cards.
To unlock the screen using a screen unlock pattern 1 Activate the screen. 2 Draw your screen unlock pattern. If the unlock pattern you draw on the screen is rejected five times in a row, you can select to either wait 30 seconds and then try again, or to answer the security question you have selected.
If the “my Xperia” service is activated on your device, all you have to do is go to myxperia.sonymobile.com and sign in using your Google™ account. If the service is not activated, you can activate it manually via the Settings menu. The “my Xperia” service may not available in all countries/regions.
Reference Phone settings overview Get to know the settings in your phone so that you can personalise them to your own requirements. Wi-Fi Turn Wi-Fi® on or off , scan available Wi-Fi® networks, or add the Wi-Fi® network.
Date & time Set the time and date, or choose the network-provided values. Select your preferred date and hour format. Accessibility Enable your installed accessibility services and adjust related settings. Developer options Set options for application development.
Notification icons The following notification icons may appear on your screen: New email message New text message or multimedia message New voicemail An upcoming calendar event A song is playing The p.
Search for information in your phone and on the web. Use the Latitude application to view your friends’ locations on a map and share your location. View your current location, find other locations, and calculate routes using Google Maps™. Go to Google Play™ to download free and paid applications for your phone.
Important information Important information leaflet Before you use your device, please read the Important information leaflet provided in the Setup guide in your device or in the box. To access the setup guide manually 1 From the Home screen, tap . 2 Tap Settings > Setup guide .
Een belangrijk punt na aankoop van elk apparaat Sony ST26i/ST26a (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Sony ST26i/ST26a heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Sony ST26i/ST26a vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Sony ST26i/ST26a leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Sony ST26i/ST26a krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
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Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Sony ST26i/ST26a . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
