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AirCard® 580 Wireless Modem User Guide 2130374 v2 .1.
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Preface v2.1 May.04 i Important Notice Due to the nature of wirele ss communications, transmission and reception of data can nev e r be guaranteed. Data may be delayed, corr upted (i.
User Guide ii 2130374 REVENUE OR ANTICIP A TED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT , EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIA TES HAS BEEN ADVISED OF THE POSSIBILITY OF SU CH DAMAGE S OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD P ARTY .
Preface v2.1 May.04 iii Contact Infor mation Y our comments and suggestions on improving this documen- tation are welcome and appreciated. Please e-mail y our feedback to documentation@sierrawireless.
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v2.1 May 04 2130374 T able of Contents 1: Introducing the AirC ard 580 Wireless Modem . . . . . . . . . . . . . . . . . . . . . . . .1 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AirCard 580 User Guide v2.1 May 04 2130374 Auto-connect alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Auto-connection failure alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
v2.1 May 04 1 1 1: Intr oducing the AirCar d® 580 Wir eless Modem •W e l c o m e • Package contents • Feature summary • System components • Care and maintenance We l c o m e Note: Do not insert the AirCard into your PC Card slot prior to installing the software.
User Guide 2 2130374 A T ype II PC card wir eless modem The AirCard fits into the standard ( T ype II) PC Card slot available on most notebook PCs. Once installed and configured, the AirCard 580 conne cts to the high-speed third generation (3G) CDMA wireless netw ork.
Introducing the AirCard® 580 Wireless Modem v2.1 May 04 3 • A 32-bit Cardbus electrical interface that extends battery life. • An Activation W i zard (page 14) to assist with configuring your CDMA accounts. • Customized settings for aler ts, auto-connection, and more.
User Guide 4 2130374 The AirCard comes with a CD containing this softw are: • The W atcher application requir ed to manage th e A irCard and monitor your connections. ( This User Guide outlines the details of W atcher). • The driver softw are that enables communication betw een the AirCard and your W indows ® operating system.
Introducing the AirCard® 580 Wireless Modem v2.1 May 04 5 Car e and maintenance As with any electronic device, the AirCard must be handled with care to ensure reliable operation. Follow these guideli nes in using and storing the AirC ard: • Do not apply adhesive labels to the AirCard.
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v2.1 May. 04 7 2 2: Getting Started • The AirCard 580 software • Y our account and coverage area Before you can begin using the AirCard 580 wireless modem, you mu st : 1. Install the W atcher software and the AirCard driv ers. 2. Obtain a CDMA account (if this wasn’ t done when y ou purchased the card).
User Guide 8 2130374 Note: Additional fees may apply when roaming. • Roaming agreeme nt - If y ou are within the cov erage area of a network that is not operated by V erizon Wireless , y ou can only obtain ser vice if y our plan includes roaming.
User Guide v2.1 May.04 9 3 3: Installation Pr ocedur es • Overview • Part 1: AirCard 580 software inst allation • Part 2: Inserting and removing the AirCard 580 and driver installation • Part .
User Guide 10 2130374 P art 1: AirCar d 580 sof twar e installation Windows 98 SE, Me, 2000, and XP installation pr ocedures T o install W atcher and the AirCard 580 drivers: Windows 2000 & XP: Y ou may require administrative privileges to install the AirCard 580.
Installation Procedures v2.1 May.04 11 Windows Me: It is recommended that your re start your PC at this time before proceeding with the in sertion of the AirCard 580 and driver installation. Windows 98 SE: Allow your notebook PC to fully restart before proceeding with the insertion of th e AirCard 580 and drive r instal- lation.
User Guide 12 2130374 P art 2: Inserting and r e moving the AirCar d 580 and driver installation This section outlines proper insertion and remov al of the AirCard 580 into your notebook PC and explains the steps of driver installation.
Installation Procedures v2.1 May.04 13 4. Select the following menu selection from the ʺ Unplug or Eject Hardware ʺ window for your o perating system and click Stop to pr oceed: · Windows 98 SE and.
User Guide 14 2130374 Windows 98 SE/2000/Me: Once you have inserted th e card properly your Windows operating system will no tify you that new hardware has been detected. Please wait for th e “Found New Ha rdware” function to complete the automate d tasks.
Installation Procedures v2.1 May.04 15 Note: If you receive a message explaining that "Activation Failed" check to ensure that you are in a strong signal area. Y ou are now ready to use the Sierra W ireless AirCard 580! For further assistance, contact V erizon Wireless, toll-free, 1-(800) 2- JOIN-IN (256-4646) .
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v2.1 May.04 17 4 4: W atcher™ Basics • Launching and exiting W atcher • Connect and disconnect • Components of the W atcher window • System tray mode L aunching and e xiting W a tcher W atcher is the application that allows you to manage and monitor the connection betw een the AirCard 580 wireless modem and the CDMA netw ork.
User Guide 18 2130374 Exiting W atcher In order to close and exit W atcher , you must ensure that you are disconnected from the netw ork. (See “Connect / Disconnect” in this chapter on page 1 8 ). 1. Click the W atcher system tray icon found in the system tray and a menu appea rs: Figure 4-1: System tray shortcut menu 2.
Watcher™ Basi cs v2.1 May.04 19 Note: A “No Service” message appears when the AirCa rd 580 cannot locate the network. 1. Click the Connect button to establish a connection. Figure 4-2: Watcher in Full Mode view - Connect action button 2. W atcher will take a few moments to connect to the network.
User Guide 20 2130374 Components of the W atcher window Figure 4-4: Full Mode view of Watcher Each time W atcher launches, it launches in Full Mode view . In Full Mode view all menus, indicator s, and buttons are display ed. The window contains: · The indicator area which contains icons showing y our signal strength, coverage, and roaming status.
Watcher™ Basi cs v2.1 May.04 21 Indicator ar ea and icons Depending on the AirCard 580’ s operating status, various icons are display ed in the Indicato r Area. T able 4-1: Indicator Area Icons Icon Meaning The Signal Strength icon displays when Watcher is turned on.
User Guide 22 2130374 Service status ar ea and counters Figure 4-5: Full Mode view - service status and counters The Service Statu s Dialog area dis plays messa ges related to t he status or progress of a connection. The Roaming St atus indicator show s whether you are roaming ont o the network of a service provi der other than your own.
Watcher™ Basi cs v2.1 May.04 23 Service status dialog T able 4-2: Service St atus Dialog and Associated Icon Connection timer The connection timer displays th e duration of the current data call and begins as soon as a conne ction is established. The time format is 00hrs: 00min: 00sec.
User Guide 24 2130374 Action buttons The action buttons allow you to customize W atcher and monitor your conne ctions. Connect / disconnect When a connection has not been made, the action button reads Connect . T o initiate a connection, click Connect .
Watcher™ Basi cs v2.1 May.04 25 T able 4-3: Settings Menu - General T ab Options Option Choices Description St art in System T ray Mode On Off (default to F ull Mode at launch) When this option is enabled, Watcher will launch from the system tray . (See System T ray Mode on page 26).
User Guide 26 2130374 About tab The About T ab lists useful inf o rmation about your device and provides direct access to a digital help file. Call log Tip: Y ou are able to sort/ organize the view (ascending and descending by any of the above columns).
Watcher™ Basi cs v2.1 May.04 27 T o reset the counter (and begin counting from 0): 1. Select Reset . 2. Select Yes to confirm that you w ant to delete the entries. The Last Reset T ime is then updated with the cu rrent date and time. Help The Help button provides access to W atcher Help, a digital help guide.
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Watcher™ Basi cs v2.1 May.04 29 Help Open the About tab in the Settings window . The About tab displays a direct link to the digital W atcher Help guide. Exit Close the W atcher application. Once you have exited W atcher , the System T ray Icon disappears.
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v2.1 May.04 31 5 5: Alert Windows • Understanding alert windows Understanding alert windows Alerts are windows generated by W atcher in response to your selections.
User Guide 32 2130374 W ARN ING: Removing theAirCard 580 improperly may damage your notebook PC. See page 12 for complete instructions on p roper removal of the AirCard 580 from your notebook PC.
Alert Windows v2.1 May.04 33 Security lock enabled alert A connection cannot be made while the security lock feature is enabled. If a connection attempt is made while the security lock is on, an alert appears explaining that the card is locked. Y ou may disable the feature from the Settings menu.
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User Guide v2.1 May.04 35 6 6: T r oubleshooting T ips The W atcher Help fil e includes descriptions of most common error messages and troubleshootin g tips, including answ ers to frequently asked questions. Look in the table of contents under Frequently Asked Question s and Troubleshooting .
User Guide 36 2130374 (For further information on specif ic operating systems, c onsult Windows® Help ( Start > Help ). A “L ocation Information ” window has popped up asking for dialing infor mation.
Troubleshooting Tips v2.1 May.04 37 Why won’t my laptop hibernate or go into standby since I loaded W atcher software? Due to power control issues with W indows 2000 SP2 (Service P ack 2) and earlier regardin g USB device management, a standby / hibernate blocker has been written into W atcher software.
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User Guide v2.1 May.04 39 7 7: T echnical Specifications • LED operation • Radio frequency and electrical specifications • Environmental specifications This chapter describes the function of the LED, and provides technical product data for the AirCard 580 wireless modem .
User Guide 40 2130374 R adio fr equency and electrical specifications Envir onmental specifications T able 7-2: Radio frequency and electrical specifications Approvals Compliant with: IS-95A, IS-96B, IS2000, Release 1.
v2 .1 May.04 41 8 8: R egulator y and Safety Infor mation • Regulatory notices • Safety hazards United States of America FCC This Section outlines important regulatory notices concerning you r n ew Ai rC ar d. Re g u la t o r y N o t i c es This device complies with P arts 15, 22, and 24 of the FCC rules.
User Guide 42 2130374 CAUTION: Unauthorized modification or changes not expr essly approved could void compliance with RF exposur e guidelines. W ARN ING: This equipment has b een tested and found to com ply with the limits pursuant to Part 15, 22, and 24 of the FCC Rules.
Regulatory and Safety Information v2.1 May.04 43 Safety Infor mation This section outli nes important liabil ity and safety guidelines concerning your ne w PC Card. Important Notice Because of the nature of wireless communications, trans- mission and reception of data can never be guaranteed.
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v2.1 May.04 45 A Appendix A: Glossar y 1xEV-DO Evolution Data Optimized -- An ev olution of cdma2000® 1x technology and is an 3G standa rd. 1xEV -DO provides peak data rates of up to 2.4 Mbps. Al so known as high data rate, or HDR, providing high-speed, hig h-ca pacity wireless Internet connectivity , and is optimized fo r packet data services.
User Guide 46 2130374 CnS Control and Stat us —A proprietary protocol for managing Sierra W i reless devices. COM The serial communications port of a co mputer . directory number See MIN DNS Domain Name Server —Internet server that supplie s the mapping of domain names to IP addresses.
Glossary v2.1 May.04 47 3. A computer that contains data or files to be accessed by client computers. Also known as a serv er . HTTP Hypertext T ransfer Protocol - A set of rules for transferring files (text, graphic images, sound, video, and other multimed ia files) on the W orld Wi de W eb.
User Guide 48 2130374 OEM Original Equipment Manufacturer —A company that manufactures a product and sells it to a reseller . originate The origin of a connection or message. Mobile originated means the connection of message starts fr om the mobile and goes to the network for termination at the destination.
Glossary v2.1 May.04 49 contrast to UDP , TCP ensures both ends of the connection are present and active on the ne twork. TCP ensures deliv ery of datagrams.
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v2.1 May.04 51 Inde x A account, 7, 14 See also activation action bu ttons, 24 See also settings call log help connect disconnect activation, 4, 7-9, 14, 26 Activation Co de, 14 Activation Wi zard, 14.
User Guide 52 2130374 indicator area, 20-22 indicators connection indi cator, 22 roaming in dicator, 22 service indicator, 21 signal stren gth indicato r, 21 inserting the AirC ard 580, 12, 41 install.
Index v2.1 May.04 53.
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Een belangrijk punt na aankoop van elk apparaat Standers 580 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Standers 580 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Standers 580 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Standers 580 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Standers 580 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Standers 580 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Standers 580 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Standers 580 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.