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6.0 Product Manual Care for our Environment; ‘ It's the right thing to do. ’ Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products.
Norton 360 ™ Product Manual The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version 6.0 Copyright © 2011 Symantec Corporation. All rights reserved.
Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 About Norton 360 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Activation protects you . . . . . . . . . . . . . .
About Insight Network scan . . . . . . . . . . . . . . . . . . . . . . 168 About Reputation Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 About Scan Facebook Wall . . . . . . . . . . . . . . . . . . . . . . . . 182 About SONAR Protection .
Chapter 9 Securing your sensitive data . . . . . . . . . . . . . . . . . . 301 About securing your sensitive data . . . . . . . . . . . . . 301 Chapter 10 Protecting your home network . . . . . . . . . . . . . . . 375 About the Network Security Map . .
About Antivirus settings . . . . . . . . . . . . . . . . . . . . . . . . . . 482 About Firewall settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506 About Norton AntiSpam settings . . . . . . . . . . . . . . . . 515 About My Network settings .
This chapter includes the following topics: 1 About Norton 360 1 Activation protects you 1 About your Norton Account 1 About Norton Community Watch 1 About Norton Bootable Recovery Tool 1 About updati.
performance. By offering an unmatched combination of performance and protection, Norton 360 helps you get the most out of your PC and your online experience. About Norton 360 main window The Norton 360 main window acts as a security management interface.
Includes the performance tuning features, such as cleaning up unwanted files and performing Registry Cleanup . PC Tuneup Depending on the security status of the different components of your computer, the status areas of the four protection categories are marked as Protected , Attention , or At Risk .
Lets you open the Performance window in Norton 360. The Performance window chronicles all installs, downloads, optimizations, detections, alerts, and instances of Quick Scan that occurred on your computer since installing Norton 360. The window also displays a detailed graphical representation of the CPU and memory usage by your Norton product.
When your system status is At Risk or Attention , this section automatically provides you the Fix Now option to fix all the issues at once. 11 Getting Started About Norton 360.
The bottom section of the Norton 360 main window helps you do the following: Activity Map Getting Started About Norton 360 12.
Lets you access the world map with hotspots of cybercrimes and the latest threats. The Activity Map shows the top cities in the world where most of the cybercrime activities occur. These cities are represented as yellow dots on the map. You can click a continent in the world map to view its cities with the highest number of threats.
Lets you access Norton Management. Norton Management lets you manage your Norton products installed on all of your devices from one location. To sign up or to log into Norton Management, click the Manage icon at the bottom of the main window. You can use your existing Norton Account login information to access Norton Management.
Online Family 15 Getting Started About Norton 360.
Lets you monitor your child ’ s activities on the Internet. w Norton Online Family may not be available with some versions of Norton 360. In such case, you may not be able to access Norton Online Family options.
latest search terms, and the latest alerts. After you sign in, you can use the Get Details option in the bottom section of the Norton 360 main window to view more details on the Norton Online Family Web site.
Safe Web Getting Started About Norton 360 18.
Lets you check the safety of a Web site. You can also perform a safe search. w This option may not be available with some versions of Norton 360. In such case, you may not be able to access this option. When you click Safe Web icon on the main window, the bottom section of the Norton 360 main window displays Norton Safe Web options.
activity option in the bottom section of the Norton 360 main window to view the recent Norton Safe Web statistics on malicious sites and URLs. You can also view the list of new malicious URLs. Your activation status or subscription status appears at the bottom of the main window.
w If you do not activate the product within the time period that the alert specifies, the product stops working. You can activate it after the time period has elapsed, but you are not protected until you activate the product. Activating Norton 360 To use all of the features in Norton 360, you must first activate your product.
To activate Norton 360, your computer must be connected to the Internet. If you use a proxy server to connect to the Internet, you must configure the proxy settings. To configure proxy settings, go to the Norton 360 main window, and then click Settings > Administrative Settings > Network Proxy Settings > Configure .
The product key is a 25-character alphanumeric string that is shown in five groups of five characters each, separated by hyphens. The location of the product key varies depending on how you acquired the product.
To recover or access your product key log on to https://account.norton.com. If you are not registered, register for Norton Account. You can find the product key on the Products tab in the Norton Account page.
moments to create your Norton Account. You must be connected to the Internet to create a Norton Account. After you create a Norton Account, you can access and manage your account information and product information from anywhere. It helps to reinstall your products and download the latest version of the products.
After you log in to your Norton Account, you can manage your product information with the following options: Saves the information for all of the Norton products that you own. The Products tab provides you the information about the Norton products that you own and the expiration date.
Saves your account information and your billing details. The Profile options are: 1 Account Information You can update your Norton Account information and your shipping address on the Account Information tab. After you update, click Update to save the changes.
Norton Online Backup provides a secure and easy-to-use online backup solution that safeguards your important data against system crash, accidental deleting, virus infection, and other disasters. Norton Online Backup Norton Safe Web checks the safety of a Web site and lets you perform a safe Web search.
Creating a Norton Account Your Norton Account stores the product key and the billing information of your product. You can also register your product with the Norton Account. In addition, Norton Account helps you to do the following: 1 Access the product key and other product information when you need it.
To create a Norton Account from the Norton Account Web page 1 In the Norton 360 main window, click Account . 2 In the My Account window, click Access Norton Account .
You can also change your Norton Account password, if required. Your computer must be connected to the Internet to access your Norton Account. w Symantec products that are older than the 2006 product year do not appear in your Norton Account. To access Norton Account 1 In the Norton 360 main window, click Account .
About Norton Community Watch Norton Community Watch helps in identifying new security risks by submitting selected security and application data to Symantec for analysis.
No personally identifiable information is exposed during data collection and submission. Symantec maintains an adequate level of protection for the collected information. The Detailed Error Data Collection option under Norton Community Watch in the Administrative Settings window lets you allow or deny the detailed data submissions.
2 In the Settings window, under Detailed Settings , click Administrative Settings . 3 In the Administrative Settings window, in the Norton Community Watch row, do one of the following: 1 To turn off Norton Community Watch, move the On/Off switch to the right to the Off position.
to install or continue using Norton 360 that you already purchased. Norton Bootable Recovery Tool detects and resolves the following security threats: Programs that infect another program, boot sector, partition sector, or document by inserting themselves or attaching themselves to that medium.
Programs that facilitate the delivery of advertising content through their own window, or by using another program's interface. Adware Programs that track system activity, gather system information, or track user habits, and relay this information to third-party organizations.
w To use Norton Bootable Recovery Tool, you must use the product key of the Norton product that you purchased. If you use a trial version of Norton 360, you need to create a Norton Account to receive a product key to use Norton Bootable Recovery Tool.
Using the Norton Bootable Recovery Tool If the installation of your Norton product fails, you can use the Norton Bootable Recovery Tool to scan and remove any security threats that prevent successful installation.
files. These updates continually enhance the technology that Norton 360 uses to keep your PC protected. Automatic updates require an Internet connection. If you use a proxy server to connect to the Internet, you must configure the proxy settings in your product.
Program updates are minor improvements to your installed product. These differ from product upgrades, which are newer versions of the entire product. Program updates are usually created to extend the operating system or hardware compatibility, adjust a performance issue, or fix program errors.
In addition to the virus and security risk updates, users of these products receive definition updates for security protection. For the products that contain protection against phishing, users receive definition updates against phishing.
Users of these products receive the latest virus definitions from Symantec that protects your computer from all types of security threats. In addition, users of these products receive Symantec spam definition files and definition updates against phishing.
Contains the most important virus definitions that are required for latest security threats as viewed by Symantec. The Core Set is a subset of the Complete Set, and it is approximately 30 percent smaller than the Complete Set. The Core Set minimizes download time, installation time, and system start time.
installation time, lesser boot time, and lesser memory consumption. It also occupies lesser amount of disk space as compared to the full set of virus definitions. Therefore, Smart Definitions result in faster performance of your computer. Norton 360 checks the Smart Definitions option settings during each LiveUpdate session.
turn off or turn on the Automatic LiveUpdate option from Quick Controls in the Settings window. w If you are connected to the Internet, Automatic LiveUpdate downloads product updates and definition updates every hour.
presence of a specific virus or security threat. Norton 360 shows the date on which you last updated the virus and spyware definitions. You can also check the latest virus definition date. The Definitions Update section in the PC Security Details window displays the status and date of the last virus definition updates.
If you do not activate your service or renew your subscription, you cannot obtain updates of any kind and the software no longer functions. If you purchased a product as a service, or it came installed on your computer Your product status is always active as long as your security service is active with your service provider.
Even if you do not turn on Pulse Updates, LiveUpdate collects all the missed streams and, it updates your computer during full definition updates. Turning off or turning on Pulse Updates Pulse Updates provide frequent, lightweight updates every 5 minutes in between the full updates.
Proxy Settings window to specify the automatic configuration URL, the proxy settings, and the authentication details. Norton 360 uses the proxy settings and authentication details to connect to the Internet automatically, whenever required. For example, LiveUpdate uses the specified proxy server settings to retrieve updates.
Network Proxy Settings window lets you specify the following settings: Lets you specify the automatic configuration URL or script to manage Internet access. You have the following options: 1 Automatically detect settings Lets your browser detect the network settings automatically.
Lets you provide the details of your Proxy Settings. Under Proxy Settings , check Use a proxy server for your HTTP connections , and do the following: 1 In the Address box, type the URL or IP address of your proxy server. 1 In the Port box, type the port number of your proxy server.
4 In the Network Proxy Settings window, do the following: 1 If you want your browser to automatically detect network connection settings, under Automatic Configuration , check Automatically detect settings . 1 If the proxy server requires an automatic configuration URL, under Automatic Configuration , check Use automatic configuration script .
Indicates that your computer requires attention. At the bottom section of the Norton 360 main window, click Fix Now to resolve the security threats on your computer. Attention Indicates that your computer is at risk. At the bottom section of the Norton 360 main window, click Fix Now to resolve the security threats on your computer.
When your system status or protection categories statuses are marked as At Risk or Attention , you can resolve the security issues directly from the main window. To respond to security status indicators 1 In the Norton 360 main window, click Fix Now .
You can right-click the icon to see a shortcut menu for Norton 360. You can choose items on the shortcut menu to open the Norton 360 window, to fix any issues that Norton 360 detects, or to get additional help. About Norton 360 shortcut menu Norton 360 works in the background to keep your PC secure.
Use this option to create a backup of your files. You can specify when and how often Norton 360 backs up your files. Run Backup Now Use this option to review the information about the security events for all of the categories. View Recent History Use this option to resolve your problem easily using Norton Autofix.
To view details of a protection feature 1 In the Norton 360 main window, click on a protection feature, and then click View Details . In the window that appears, you can view the following details: 1 The current status of the protection feature. 1 A list of the checks that the feature performs, and the results of each check.
Getting Started About Norton 360 status 58.
This chapter includes the following topics: 1 About System Insight About System Insight Norton 360 continuously monitors your computer to keep it free of any problems and run at peak efficiency. Norton 360 constantly scans the vital areas of your computer including memory, registry keys, and running processes.
alerts, or Quick Scans. The graph displays the activities as icon or stripe, and the description for each icon or stripe is provided at the bottom of the graph. The pop-up that appears when you move the mouse pointer over an icon provides you the details about the activity.
The Norton Tasks window provides the details such as the timestamp, the duration, and the status of the background jobs. The details also include the type of power the job needs to run and if a job ran during idle time. You can select different power sources for the background jobs.
To access the Performance window 4 In the Norton 360 main window, click Performance . About monitoring system activities System Insight provides information about the important system activities that you performed or that occurred over a period of the last three months.
Provides the details about the application-download activities that you performed on your system over a period of the last three months The details include the date on which you downloaded a file and the total number of downloads on that date.
Provides the details about the performance alerts that Norton 360 displayed over a period of the last three months The details include the monitored date and the number of performance alerts generated.
Events graph at the top of the Performance window displays each activity as icon or stripe. The description for each icon or stripe appears at the bottom of the graph. The pop-up that appears when you move the mouse pointer over an icon provides you the details about the activity.
to exclude the program from being monitored. You can use the Settings option in the File Insight window to turn off the Performance Alerting option. w Performance alerts are not displayed when your computer is idle or in Silent Mode. For each system resource, such as CPU, memory, and hard disk, there is a resource consumption threshold defined.
Configuring performance alerts You can use the Performance Alerting option to receive performance alerts when there is an increased usage of system resources by any program or process. You can use the following options to configure performance alerts: Turns off performance alerts.
Monitors and records the system resource usage. Select this option if you want Norton 360 to only monitor the system resource usage of every program or process running on your computer. When a program or process exceeds the threshold limit of the system resource usage, Norton 360 records these details in the Security History window.
4 Under High-Usage Alert for , do one of the following: 1 If you want Norton 360 to monitor the CPU usage, move the CPU switch to the left to the On position. 1 If you want Norton 360 to monitor the memory usage, move the Memory switch to the left to the On position.
3 Under Performance Monitoring , in the Resource Threshold Profile for Alerting row, select one of the following options: Configures a low threshold limit for alerting. Symantec recommends you to select this option when your computer runs on battery power.
the program or the process manually and free the resource. If the Use Low Resource Profile On Battery Power option is turned on, Norton 360 automatically changes the threshold profile to low when your computer runs on battery power. By default, this option is turned on.
To exclude a program from performance alerts 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click Administrative Settings . 3 Under Performance Monitoring , in the Program Exclusions row, click Configure .
6 Click OK . 7 In the Settings window, click Close . About CPU graph and memory graph Norton 360 monitors the overall system CPU usage and memory usage and the Norton-specific CPU usage and memory usage. Norton 360 displays the details in the CPU graph and the memory graph.
1 The file name, version number, digital signature, the date on which the process was installed. 1 The date on which the process was last used and whether it is a startup file. 1 The stability details. 1 The confidence level. 1 The resource usage details.
2 In the Performance window, do one of the following: 1 To view the CPU graph, click the CPU tab. 1 To view the memory graph, click the Memory tab. 1 To magnify or shrink the graph, click 10min, 30min, 1D, 1W, or 1M next to the Zoom option.
2 In the Performance window, do one of the following: 1 To view the CPU graph, click the CPU tab. 1 To view the memory graph, click the Memory tab. 3 Click at any point on the graph to obtain a list of resource-consuming processes. 4 Click the name of a process to obtain additional information about the process in the File Insight window.
structures so that they can grow without immediately becoming fragmented again. You can optimize your boot volume manually by using the Optimize option in the Performance window. You can also configure Norton 360 to defragment your boot volume or the local disk that contains boot volume when your computer is idle.
can view details such as timestamp, duration, and status of the background job. To optimize your boot volume from the Performance window 1 In the Norton 360 main window, click Performance . 2 In the Performance window, at the top of the security status graph, click Optimize .
to optimize the boot volume during idle time. By default, this option is turned on. Turning off or turning on Idle Time Optimizer Norton 360 automatically schedules the optimization when it detects the installation of a new application on your computer.
You can use the icon that appears before the name of a background job to start or stop a background task. You can start or stop a background task at any time. 1 The timestamp of the Norton task You can view details such as the date on which the background job last ran and the time.
The Norton Tasks window lets you monitor the following Norton-specific tasks: Automatic LiveUpdate automatically checks for definition updates and program updates when your computer is connected to the Internet. By default, Automatic LiveUpdate checks for updates every hour.
Deletes the unnecessary Web page history that is left behind in your Internet browser's history folder. Removes the traces of any Internet searches that are performed on your PC. Internet Explorer History Cleaner Deletes the temporary files that are left behind on the hard disk after Internet browsing.
Allows the smart scanning of files on your computer. It improves the performance of Norton 360 scans by letting you scan fewer files without compromising the security of your computer. Norton Insight lets you check the details of the Files of Interest that are available on your computer.
Scans the important locations of your computer that the viruses and other security threats often target. Quick Scan takes less time to scan than a Full System Scan because this scan does not scan your entire computer. Quick Scan Deletes the inaccurate entries and obsolete entries in the Windows registry that can cause errors.
Performs background maintenance tasks related to licensing. Licensing Maintenance Performs background maintenance tasks related to Norton Insight. Tasks include maintaining details about the stability and trust level of files in your computer. Insight Maintenance Performs background maintenance tasks related to Norton 360.
To monitor background jobs 1 In the Norton 360 main window, click Performance . 2 In the Performance window, click Norton Tasks . 3 In the Norton Tasks window, view the details of background jobs. 4 Do one of the following: 1 To run a background job, click the play icon that appears before the name of the background job.
You can select one of the following options: Allows the Norton Tasks to run only when your computer uses external power. If you choose this option, Norton 360 performs the Norton Tasks when the computer is idle and connected to external power. External Allows the Norton Tasks to run irrespective if the computer uses external power or battery power.
3 In the Norton Tasks window, under the Power Source column, click the Configure link for the Norton Task that you want to configure the power source. 4 In the Power Source window, select one of the following: 1 External Allows the Norton Task to run only when your computer uses external power.
A Norton 360 scan can identify threats on your computer in the following ways: At regular intervals, Norton 360 obtains definition updates from Symantec. These updates contain signatures of known threats. Each time when Norton 360 obtains the definition updates, it performs a scan of all of the files that are available on your computer.
Norton 360 obtains specific information about the Files of Interest and submits the information to Symantec during idle time. The information includes things such as file name, file size, and hash key. Symantec analyzes the information of each File of Interest and its unique hash value and provides a confidence level to the file.
Symantec assigns the following confidence levels to Files of Interest: Symantec analyzes the file as trusted based on the statistical evaluation that is done on the files that are available within the Norton Community. If the file has three green bars, Symantec rates the file as Norton Trusted .
Norton 360 also provides different profiles to configure your scan performance. When you use the Full Scan profile, Norton 360 follows the Blacklist technique to scan your computer. It scans all of the files on your computer against the signatures that it obtained during definition updates.
The drop-down list that is available in the Norton Insight - Application Ratings window provides you the following options: Lists the processes that run on your computer at that point in time when you selected this option. All Running Processes Lists the Files of Interest.
Lists the Files of Interest that you manually trusted in the File Insight window. This category does not list the files that do not belong to the File of Interest even if you manually trust the files. However, Norton 360 excludes all of the manually trusted files from Norton 360 scan when you configure Scan Performance Profiles to High Trust .
To view the files using Norton Insight 1 In the Norton 360 main window, click PC Security , and then click Run Norton Insight . 2 In the Norton Insight - Application Ratings window, select an option from the Show drop-down list to view a category of files.
window to update the trust value of a file. You can also manually trust any well-known files. You can change the trust level of any file to User Trusted other than the files that are Norton Trusted. You can determine the resource usage of a file that is available on your computer.
To manually trust the file 4 In the File Insight window, in the Details tab, click Trust Now . You can manually trust the files that are poor, unproven, or not Norton trusted. To determine the resource usage of a running process 1 In the File Insight window, in the left pane, click Activity .
Norton 360 scans the files that have a confidence level other than Norton Trusted. 1 Configure to High Trust to perform a scan that excludes the files that have known digital signatures or high confidence levels. Norton 360 does not scan the files that have confidence level as Norton Trusted or User Trusted.
2 In the Norton Insight - Application Ratings window, move the Scan Performance Profiles slider to one of the settings. Your options are: 1 Full Scan 1 Standard Trust 1 High Trust 3 Click Close . About Monthly Report Monthly Report lets you view a summary of what Norton 360 has done for you.
Norton 360 provides reports based on the following categories: Lets you view the details of the various attacks your PC is protected from For example, you can view the total number of viruses and spyware from which you are protected.
Viewing the Monthly Report The Monthly Report lets you view how Norton 360 protected you for the past 30 days. This report includes different activities that Norton 360 performed to protect your computer. The Monthly Report provides information about the following activities: 1 The total number of threats that Norton 360 detected on your computer.
Monitoring your system's performance About System Insight 102.
This chapter includes the following topics: 1 About total protection 1 About keeping your computer secure 1 About solving connection problems 1 About responding to emergencies 1 About monitoring prote.
Norton 360 is grouped into the following four categories of protection: Blocks and removes viruses and spyware from email and downloaded sites, protects against emerging threats, scans, cleans email attachments, and secures connections and data transmission between your computer and the Internet.
1 Delete all unwanted messages without opening them. 1 Do not respond to email that you suspect is spam. Delete it. 1 Be wary of any email that requests confidential information, and confirm the authenticity of the request before you reply.
About solving connection problems Norton 360 uses an Internet connection to support several of its protection features. If you use a proxy server to connect to the Internet, you must configure the proxy settings of Norton 360. You can configure Network Proxy Settings in the Administrative Settings window.
Checks all boot records, files, and running programs to protect your computer from viruses and spyware It also runs other tasks (such as LiveUpdate, Registry Cleanup, Disk Optimization, and Backup) to provide a high level of protection and improve the performance of your computer.
When you right-click a folder, the shortcut menu displays Norton 360 and then Scan Now option. You can use this command to scan any particular folder. When you right-click a file, the shortcut menu displays Norton 360 and then Insight Network Scan option.
window. For example, the security items that are related to the Quarantine feature appear under the Quarantine category. In addition, the Security History window displays details of each item in the Details pane.
1 Email Errors 1 Norton Community Watch 1 Registry Cleanup 1 File Cleanup 1 Disk Optimization 1 Silent Mode 1 LiveUpdate You can view the security items based on the category of events that you select and the search string that you provide. Norton 360 restricts the number of search results that appear on each page in the Security History window.
History logs for that day. You can later import the file into Security History and analyze the data. Viewing items in Security History Security History provides a record of all the activities that Norton 360 performed on your computer.
2 In the Tasks window, under General Tasks , click Check Security History . Maintaining total protection About monitoring protection features 112.
3 In Security History window, in the Show drop-down list, select the category of items that you want to view. Your options are: The Recent History view in the Security History window Recent History displays the alerts that you received during the last seven days.
The security risks include the suspicious programs that can compromise the security of your computer. The Resolved Security Risks view in the Security History window displays a list of security risks that Norton 360 has detected and then repaired, quarantined, or removed.
The Security History Quarantine provides a safe location on your computer where you can isolate items while you decide an action to take on them. The Quarantine view in the Security History window displays all of the security risks that are isolated in the Security History Quarantine.
The firewall monitors the communications between your computer and other computers on the Internet. The Firewall - Network and Connections category in the Security History window displays information about the networks that your computer connects to. It also displays the actions that you have taken to trust or to restrict networks and computers.
The firewall monitors the communications between your computer and other computers on the Internet. The firewall maintains rules to control Internet access to and from your computer. The Firewall - Activities view in the Security History window displays the rules that firewall creates.
Download Insight processes any executable file that you download for analysis of its reputation level. It then informs you about the processing results based on the Download Insight settings. The Download Insight view in the Security History window displays details of all events that Download Insight processes and notifies.
Norton Product Tamper Protection lets you protect your Norton product from any attack or modification by unknown, suspicious, or malicious applications. The Norton Product Tamper Protection view in the Security History window displays details about unauthorized attempts to modify Symantec processes.
Metered Broadband Mode lets you set up policies and restrict the Internet usage of Norton 360. You can define the amount of network bandwidth that Norton 360 can use. The Metered Network view in the Security History window provides details about the actions that you performed to restrict the Internet usage of Norton 360.
Email errors include any failure that occurs when Norton 360 tries to send, download, or scan an email message that you send or receive. The Email Errors view in the Security History displays details about any Email Error alerts that you receive when an Email error occurs.
The windows registry can contain the entries that refer to files that do not exist. Such broken registry items can slow down your computer. Registry Cleanup scans your computer and cleans any broken registry entries that it finds.
Silent Mode suppresses alerts and notifications and temporarily suspends most of the background activities. The Silent Mode view in the Security History window displays the summary of the Silent Mode sessions.
4 Click a row to view details for that item. If you want to view additional information about an item, click the More Details option in the Details pane or double-click the particular row. You can view the advanced details about the item in the Security History-Advanced Details window and take actions as needed.
The following table lists the categories that provide the advanced details about the Security History items: Displays the following information about the item: 1 Severity This category displays the risk level of the selected item. The various levels of security risks are High , Medium , Low , and Info .
Actions Maintaining total protection About monitoring protection features 126.
Displays the actions that are available for the selected item The options in the Actions view vary depending on the options that are available in the Show drop-down list in the Security History window.
This action removes the restricted status from the selected computer or from all of the unclassified computers on the selected network. This option is available in the Security History - Firewall - Network and Connections view.
1 Notify Me This action allows Norton 360 to notify you when it blocks the selected attack signature in the future. This option is available in the Security History - Intrusion Prevention view.
The File Insight window lets you view more details of events that belong to some of the following categories in the Security History window: Lets you view the detailed information about the resolved security risks in an organized way. The Resolved Security Risks category includes the infected files that Norton 360 repairs, removes, or quarantines.
Lets you view the detailed information about quarantined security risks in an organized way. The Quarantine category includes the infected files that are isolated from the rest of your computer while they await your attention for a suitable action.
You can select a tab to view more details about it. The File Insight window provides details about a file in the following tabs: Displays the information such as the confidence level, community usage of a file, how long ago the file was released and how stable the file is.
Provides the details about the suspicious actions performed by the file on your computer. It also provides information about the resource usage of a process and the effect of the process on the overall CPU utilization of your computer.
About the Threat Detected window The Threat Detected window appears whenever Norton 360 detects a security risk on your computer. You can use this window to view details about the risk and select an action for the risk. Sometimes, you may want to access the Threat Detected window for the same risk again.
Returns the selected Quarantine item to its original location without repairing it and excludes the item from being detected in the future scans Removes the security risk from your computer and quaran.
in Security History, you must select the Full History view. To search in Security History 1 In the Security History window, in the Quick Search text box, type the name of the item that you want to search. 2 Click Go . Exporting or Importing Security History information Norton 360 lets you export the Security History events to a file.
You can import only the log files that have .mcf file extension. When you import a log file, the exported list of Security History information in the log file appears. This list replaces the current security events list. You can select an option in the Show drop-down list to view the option-specific details that are saved in the log file.
5 Select the .mcf file and click Open . You can only open log files of .mcf format in the Security History window. You can open and view log files of .txt file externally without using Security History. In the import mode, you cannot make modifications to the information.
Once an item has been quarantined, you have several options. All of the actions that you take on quarantined items must be performed in the Security History Quarantine. To perform an action on a quarantined item 1 In the Security History window, in the Quarantine view, select the item on which you want to perform the action.
3 In the Threat Detected window, select the action that you want to perform. Some of the options are: Returns the security risk that is quarantined to the original location on your computer This option is available only for the detected viral threats.
Adding an item to the Quarantine Security History Quarantine provides a safe location on your computer in which you can isolate items while you decide on an action to take on each item. The Quarantine view in the Security History window displays a list of quarantined items.
functionality of a program that requires the risk program to run. For example, a shareware or freeware program that you download may use adware to keep its price low. In this case, you can allow the security risk program to remain on your computer or restore it if Spyware Protection has removed it.
to remove the security risk and places it in the Security History Quarantine. Some programs may rely on the security risk item that you quarantine to function. In this case, you can restore the security risk to regain the functionality of a program that requires the risk program to run.
volume. These items appear as Not Submitted in Security History. To manually submit an item to Symantec 1 In the Security History window, in the Quarantine view, select the item that you want to submit to Symantec. 2 In the Details pane, click Restore & Options .
attacks. It also provides information about the known attacks that they are protected from. Vulnerabilities are flaws in your programs or your operating system that can create weaknesses in overall security of your system. Improper computer configurations or security configurations also create vulnerabilities.
vulnerabilities that the program contains. You can also view more details about the vulnerabilities by clicking on the program name. To view the list of vulnerable programs 1 In the Norton 360 main window, click Tasks . 2 In the Tasks window, under General Tasks , click Check Vulnerability Protection .
2 In the Tasks window, under General Tasks , click Check Vulnerability Protection . 3 In the Vulnerability Protection window, in the Program column, click the program name for which you want to view the details. 4 In the Program Vulnerability Details window, view the signature details of the program.
Maintaining total protection About viewing details of system vulnerabilities 148.
This chapter includes the following topics: 1 About the Norton 360 scans 1 About Computer Scan 1 About Insight Network scan 1 About Reputation Scan 1 About Scan Facebook Wall 1 About SONAR Protection .
Norton 360 automatically performs different types of scans to secure your computer from latest threats. It also lets you run different types of scans manually to secure your computer. By using Norton 360, you can run the following types of scans: Computer Scan uses the latest virus definitions that are available locally in the computer.
Reputation Scan displays the reputation information of the files on your computer. It displays the reputation information such as trust level, prevalence, stability rating, and resource usage. Reputation Scan displays the detailed reputation information of the good files and the number of bad files that have been detected or removed.
Scan Facebook Wall lets you scan the links and URLs that are available on your Facebook profile. When you click the Scan Facebook Wall option, Norton 360 takes you to the Facebook login Web page. After you log in to your Facebook profile, Norton Safe Web asks you to grant permission to access your Facebook wall.
of the Computer Scan displays the threat as Trojan.Foo. You can click the Run Scans option available in the Tasks window to access the different types of computer scans. If you suspect that your computer is infected, you can run three types of computer scans manually to prevent virus infections on your computer.
Runs LiveUpdate, backup, and disk optimization tasks. Runs LiveUpdate, backs up your data, frees disk space, and optimizes your disk volume. Custom Task Computer Scan provides details about the scanned items.
3 Click Go . You can use the following options: Suspends the scan temporarily. Click Resume to continue the scan. Pause Skips the current scan. Skip Terminates a Quick Scan. Cancel 4 On the Results Summary window, do one of the following: 1 If no items require attention, click Finish .
3 Click Go . 4 After the scan is complete, in the Scans window, click Close . Scanning selected drives, folders, or files Occasionally, you might want to scan a particular file, removable drives, any of your computer's drives, or any folders or files on your computer.
4 In the Scans window, do one of the following: 1 To scan specific drives, click Run next to Drive Scan , select the drives that you want to scan, and then click Scan . 1 To scan specific folders, click Run next to Folder Scan , select the folders that you want to scan, and then click Scan .
computer. Viruses, spyware, and other risks often target these areas. If your most recent scan was a Full System Scan, this window shows the results of a comprehensive scan of your entire computer.
About custom scans You can create a custom scan if you regularly scan a particular segment of your computer. This custom scan lets you scan the segment frequently without having to specify it every time. You can also schedule the custom scan to run automatically on specific dates and times or at periodic intervals.
5 In the New Scan window, in the Scan Name box, type a name for the scan. You cannot specify a scan name that is already in use. 6 On the Scan Items tab, add the items that you want to scan. See “ Selecting the scan items ” on page 160. 7 On the Scan Schedule tab, set the frequency and time at which you want to perform the scan.
5 In the window that appears, on the Scan Items tab, do the following: 1 To add drives, click Add Drives , in the Scan Drives dialog box, select the drives to be scanned, and click Add . 1 To add folders, click Add Folders , in the Scan Folders dialog box, select the folders to be scanned, and click Add .
Editing a custom scan You can edit a custom scan that you created. You can include additional files or folders to the scan or remove the files and folders that you do not want to scan. You can also change the name of the scan. You can edit a custom scan in the Scans window.
3 Click Go . 4 In the Scans window, click Run next to the custom scan that you want to run. You can use the following options to suspend a custom scan: Suspends a custom scan temporarily. Click Resume to continue the scan. Pause Terminates a custom scan.
About scheduling scans Norton 360 automatically detects the idle state of your computer and runs a Full System Scan. However, you can schedule a Full System Scan according to your preferences. You can also set up a schedule for a Quick Scan and custom virus scans that you create.
2 In the Scans window, under Computer Scans , click Custom Scan . 3 Click Go . 4 In the Scans window, in the Edit Scan column, click the edit icon next to the custom scan that you want to schedule.
7 Under After scan completion: , select the state at which your computer should be after the scan is complete. Your options are: 1 Stay On 1 Turn Off 1 Sleep 1 Hibernate 8 Click OK . Scheduling a Full System Scan Norton 360 automatically detects the idle state of your computer and runs a Full System Scan.
Scheduling a Quick Scan Quick Scan scans the important locations of your computer that the viruses and other security threats often target. When you perform a Quick Scan, Norton 360 scans only the running processes and the loaded programs.
3 Click Go . 4 In the Scans window, in the Edit Scan column, click the edit icon next to the scan that you want to edit. 5 In the Edit Scan window, on the Scan Schedule tab, change the schedule as required. Most of the frequency options include the additional options that you can use to refine the schedule.
name for the risk detected, but the local definitions provide the specific name for the risk detected. For example, if a Trojan horse is detected, the scan results of the Insight Network might display Cloud.Trojan. However, the scan results of the local definition might display Trojan.
When the Insight Protection option is turned on, Norton 360 performs a traditional scan and an Insight Network scan simultaneously. The traditional scan uses the definitions from the local system, and the Insight Network scan uses the definitions that are hosted in the Cloud.
suspicious or vulnerable on your computer using the reputation-based threat detection. Norton 360 lets you run different types of Reputation Scan and detect suspicious programs on your computer. Reputation Scan filters the files on the basis of certain filtering criteria and performs an Insight Network Scan on the filtered files.
information, Norton 360 also checks for the latest virus definitions on the Cloud. w Your computer must be connected to the Internet to access the latest reputation information and virus definitions from the Cloud. If your computer is not connected to the Internet, Norton 360 uses the reputation information that is available locally.
you select. You can manually run the following types of Reputation Scan: Scans the important locations of your computer that the viruses and other security threats often target. When you perform a Quick Scan, Norton 360 considers the Files of Interest that related to loaded programs and the running processes.
Watch data and Symantec ’ s analysis. Symantec assigns the following confidence levels to reputation files: Symantec has a high indication that the file is trusted. Trusted Symantec has a high indication that the file is trusted. Good Symantec does not have enough information about the file to assign a trust level to the file.
Running a Reputation Full System Scan When you perform a Full System Scan , Norton 360 scans all the Files of Interest that are available on your computer. This fileset includes the files that relate to the running processes, startup files, and loaded programs.
3 Click Go . In the Norton Reputation Scan window, you can analyze the trust level, prevalence, resource usage, and stability of the scanned items. 4 If there is a file with Poor or Bad trust level, under the Trust Level column, click the red cross (x) icon.
5 If there is a file with Poor or Bad trust level, under the Trust Level column, click the red cross (x) icon. 6 In the Quarantine File window, click Quarantine this file . 7 In the Manual Quarantine window, click Add . 8 Click Close . 9 In the Norton Reputation Scan window, click Close .
1 The Trust Level graph displays the average trust level of files on your computer. It also displays the average trust level of the files that Symantec analyzes within the Norton Community. 1 The Prevalence graph displays the average high user prevalence of files on your computer.
Indicates the trust level that is assigned to a file. Symantec analyzes specific information about a file such as the digital signature and the hash value to determine the trust level of a file. Symantec rates a file based on the statistical evaluation that is done on the file using the Norton Community Watch data and Symantec ’ s analysis.
Indicates the community usage level of the file. The search results are grouped in to the following categories: 1 Very Few Users : Shows the files that have very low user prevalence. 1 Few Users : Shows the files that have average user prevalence. 1 Many Users : Shows the files that have very high user prevalence.
Indicates the system resource usage level of the file. The usage levels are as follows: 1 Low : Indicates that the file consumes minimum system resources. 1 Moderate : Indicates that the file consumes moderate system resources. 1 High : Indicates that the file consumes maximum system resources.
Indicates the stability rating of the file. The stability rating depends on how frequently the program crashes. The different stability ratings are as follows: 1 Reliable : Indicates that the program is reliable. 1 Stable : Indicates that the program is comparatively stable.
gives you the safety status for the URL. This way, you are not only protected from unsafe sites but you also let other Facebook users know the security status of any Web site. However, Norton Safe Web requires your permission to scan the URLs that are available on your Facebook Wall.
The following are the safety states that Norton Safe Web provides after it scans the links on your Facebook Wall: Indicates that the site is safe to visit and Norton Trusted. The sites with this rating do not harm your computer and so you can visit this site.
To scan your Facebook Wall 1 In the Norton 360 main window, click PC Security , and then click Run Scans . 2 In the Scans window, under Scan Facebook Wall , click Scan Facebook Wall . 3 Click Go . 4 In the Facebook login Web page, log in to your Facebook profile.
Security Risks category in the Security History window. Turning off or turning on SONAR Protection SONAR protects you against malicious code even before virus definitions are available through LiveUpdate. By default, SONAR Protection is turned on to proactively detect unknown security risks on your computer.
detects and protects you from malicious programs even before virus definitions are available through LiveUpdate. SONAR monitors your computer for malicious activities using heuristic detections. It automatically blocks and removes high-certainty threats.
3 In the Antivirus settings window, click the Scans and Risks tab. 4 Under Exclusions / Low Risks , do one of the following: 1 In the Items to Exclude from Scans row, click Configure . 1 In the Items to Exclude from Auto-Protect, SONAR and Download Intelligence Detection row, click Configure .
the risk details and the effect of the risk on your computer. To add security risks to the Signature Exclusions window, go to the Norton 360 main window, and then click Settings > Antivirus > Scans and Risks > Exclusions / Low Risks > Signatures to Exclude from All Detections > Configure .
download, and through inserted floppy disks or other removable media. By automatically scanning all Office files, Norton 360 maintains a higher level of security.
To Turn on or turn off Microsoft Office Automatic Scan 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click Antivirus .
Norton 360 turns on this option automatically when it detects a full-screen application and turns off when you stop using the full-screen application. Full Screen Detection Norton 360 turns on this option automatically when it detects a disk burning task or a Media Center TV recording task.
1 The name of a user-specified program that turns on Silent Mode 1 The time and date when Silent Mode is turned on or turned off 1 The severity displays the risk level of the selected item About the Silent Mode that you turn on manually Norton 360 lets you manually turn on Silent Mode for a specified duration.
security activities that occurred during the Silent Mode session. You can turn on or turn off Silent Mode from the Administrative Settings window, Quick Controls in the Settings window, or from the Norton Tasks window. You can also turn on or turn off Silent Mode by using the Norton 360 icon in the notification area.
4 In the Turn on Silent Mode dialog box, in the Select the duration drop-down list, select how long you want to turn on Silent Mode, and then click OK . 5 Click Close in the Norton Tasks window. To turn off Silent Mode from the Norton Tasks window 1 In the Norton 360 main window, click Performance .
mode. Norton 360 detects the application that you run in the full-screen mode and automatically enables Silent Mode. When Silent Mode is enabled, Norton 360 suppresses most of the alerts and suspends background activities. Only those activities run that are involved in protecting your computer from viruses and other security threats.
5 Click Close . To turn on Full Screen Detection 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click Administrative Settings . 3 In the Full Screen Detection row, move the On/Off switch to the left to the On position.
The following table explains about the various options: When you use a Media Center application to burn a CD or a DVD, Norton 360 automatically enables Quiet Mode, if the IMAPI 2.0 Disk Burn option is turned on. By default, the IMAPI 2.0 Disk Burn option is turned on.
When you use a Media Center application to record a TV program, Norton 360 automatically enables Quiet Mode, if the Media Center TV Recording option is turned on.
Norton 360 automatically turns on Quiet Mode when it detects a TV program recording session or a disk-burning session. In addition, you can manually add the programs for which you want Norton 360 to turn on Quiet Mode to the Quiet Mode Programs list.
To turn off or turn on IMAPI 2.0 Disk Burn 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click Administrative Settings . 3 In the Silent Mode Settings, under Quiet Mode on Detection of , do one of the following: 1 To turn off detection of a disk burning session, in the IMAPI 2.
turn on Quiet Mode to the Quiet Mode Programs list. When Norton 360 detects a running instance of a program that you added in the list, it automatically turns on Quiet Mode. When Quiet Mode is turned on, Norton 360 suspends the background activities but does not suppress alerts and notifications.
To add a program 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click Administrative Settings . 3 In the Silent Mode Settings, under Quiet Mode on Detection of , in the User-Specified Programs row, click Configure .
5 In the confirmation dialog box, click Yes . 6 In the Quiet Mode Programs window, click Apply and then click OK . About boot time protection The boot time protection feature provides enhanced security level from the time you start your computer.
Configuring boot time protection The boot time protection feature provides enhanced security level from the time you start your computer. As soon as you start your computer, Norton 360 starts Auto-Protect and all required drivers and plug-ins start functioning.
Enables (+) or disables (-) boot record scanning and master boot record scanning (for example, NAVW32 C: /B+ or NAVW32 C: /B-) /B[+|-] Scans only the boot records /BOOT Runs a Quick Scan /QUICK Enable.
To run a scan from the command prompt 1 At the command prompt, type the path in which Norton 360 is located and the executable's file name. The following examples show the syntax of a scan comman.
Scanning your computer Running a scan at the command prompt 208.
This chapter includes the following topics: 1 What to do if a security risk is found What to do if a security risk is found Your product provides many solutions and features for handling viruses and other security threats that it detects. When Norton 360 detects a security risk on your computer, you must take appropriate action on the risk.
In some cases, Norton 360 might not identify an item as a security threat, but you might suspect that the item is infected. In such cases, you can submit the item to Symantec for further analysis. In addition, your product provides solutions for security risks, such as spyware and adware.
Security History also includes information about spyware, adware, and other security risks. Reviewing Auto-Protect notifications Auto-Protect scans files for viruses, worms, and Trojan horses when you perform an action with them, such as moving them, copying them, or opening them.
3 In the Show drop-down list, select the category for which you want to review Auto-Protect alerts. Your options are: Review Auto-Protect notifications that you received in the last seven days. Recent History Review all of the Auto-Protect notifications that you have received.
4 In the right pane, click the Options link. The option name appears as Restore & Options for few items. If one or more security risks such as spyware are found, you can take action on these items, if required.
5 In the Threat Detected window, select the appropriate action on the risk. The following are some of the options that are available in the Threat Detected window: Returns the selected Quarantine item to its Restore & Exclude this file original location and excludes the item from being detected in the future scans.
Removes the selected security risk from the computer and quarantines it. This option is available for the security risks that require your attention for manual removal. This option is also available for the security risks that are manually quarantined.
Sends the security risk to Symantec. In some cases, Norton 360 might not identify an item as a security threat, but you might suspect that the item is infected. In such cases, you can use this option to submit the item to Symantec for further analysis.
checks for the infections that have processes running in memory. It also checks for the infections that the start-up files and folders refer. If that does not work, read the information on the Security History - Advanced Details window to identify the types of files that cannot be repaired.
Responding to security issues What to do if a security risk is found 218.
This chapter includes the following topics: 1 About Norton 360 alerts and messages 1 About managing messages and alerts 1 Types of risks 1 Types of threats 1 Types of viruses About Norton 360 alerts a.
You might see messages in the following locations: Several types of Norton 360 messages appear in the notification area, at the far right of the taskbar. For example, your PC was turned off, or it has not been connected to the Internet for a while. In this case, you see a message that your protection may not be up to date.
Norton 360 displays individual status areas for each protection feature, such as PC Security , Identity , Backup , and PC Tuneup . The status areas show how many issues need to be resolved for each feature. You can use View Details under each status area for more information about those issues.
These programs conceal themselves on your PC. They monitor what you do, or look through the information that is stored on your PC, and send the information back to their creators. Spyware These risks consist of flaws in legitimate software that can be exploited, either to cause damage, block data, or steal information.
These destructive programs claim to be some other type of program, but they cause damage when they run. Trojan horses Norton 360 scans your PC for viruses, worms, Trojan horses, and other software that is intentionally destructive.
These viruses attach themselves to the system areas of your PC and become active as soon as your PC starts. They can attach themselves to disks or other storage devices that is connected to your PC. Norton 360 scans the system areas of your PC to find and remove boot viruses.
This chapter includes the following topics: 1 Turning on or turning off automatic tasks 1 About custom task 1 About scheduling automatic tasks 1 About scheduling backups 1 Specifying Idle Time Out duration Turning on or turning off automatic tasks Norton 360 runs automatic tasks as it quietly works to protect your PC.
see the results of the latest Norton 360 activities the next time you open the Norton 360 main window. To see a current report of Norton 360 activities, you can view the summary in the Monthly Report window. To turn on or turn off automatic tasks 1 In the Norton 360 main window, click Settings .
Deletes the temporary files that are left behind on your PC's hard disk after Internet browsing. Internet Explorer Temporary Files Deletes the unnecessary files that are left in Windows Temporary folders after a program has been installed or updated.
Norton 360 lets you choose your own combination of tasks for a one-time scan. You can run LiveUpdate, back up your data, free disk space by cleaning up disk clutter, and optimize your disks. To run custom tasks 1 In the Norton 360 main window, click PC Security , and then click Run Scans .
Examine your PC one or more times each week for security and performance issues. You can pick the days of the week and the time of day on which the scan performs. Weekly Examine your PC once each month for security and performance issues. You can pick the day of the month and the time of day on which the scan performs.
3 On the Scheduling tab, under Schedule , select an option. When you click Weekly or Monthly , you must select the time and day to run the automatic tasks. You also have the option of specifying that the automatic tasks must run only when the PC is idle.
Does not perform any scheduled backups of changed files If you choose this option, you should manually back up your changed files regularly. Manual Schedule Your computer's performance is maximized if you schedule your critical operations to occur when your computer is idle.
Doing routine tasks Specifying Idle Time Out duration 232.
This chapter includes the following topics: 1 About the Smart Firewall 1 About Intrusion Prevention 1 About Download Insight 1 About Norton AntiSpam 1 About configuring POP3 and SMTP ports 1 About Metered Broadband Mode About the Smart Firewall The Smart Firewall monitors the communications between your computer and other computers on the Internet.
Cloaks the inactive ports on your computer thereby providing protection against attacks through hacking techniques such as port scanning Port scans Monitors the network traffic to or from your compute.
3 On the General Settings tab, in the Smart Firewall row, move the On/Off switch to the right to the Off position. 4 Click Apply . 5 In the Security Request window, in the Select the duration drop-down list, select the duration for which you want to turn off Smart Firewall.
To turn on Smart Firewall from the notification area 4 In the notification area on the taskbar, right-click the Norton 360 icon, and then click Enable Smart Firewall . About firewall rules A firewall is a security system that uses rules to block or allow connections and data transmission between your computer and the Internet.
pcAnywhere with that specific computer. It then processes the original rule and prevents its use with any other computer. About Traffic rules Norton 360 includes a number of predefined Traffic rules. These rules provide network functionality and protection from known Internet risks.
Permit the use of the NetBIOS name service and the NetBIOS datagram service that the Microsoft Network uses in file and printer sharing. NetBIOS is an acronym for Network Basic Input/Output System. NetBIOS provides name service, session service, and datagram service.
You can add a new Traffic rule on this tab. You can also do the following activities: You can change the settings of a Traffic rule that does not function the way you want. However, you cannot modify some of the default rules that are read-only. See “ Modifying Traffic rules and Program rules ” on page 254.
1 Modify the rules for a program. 1 Add a rule for a program. 1 Modify the access settings of a program rule. 1 Modify the priority of rules for a program by changing the sequence of rules in the list.
Lets the firewall notify you when a program attempts to access the Internet. You can then allow or block Internet access for the program. In some instances, such as when you watch a movie, you might prefer not to be alerted with any messages. In such cases, you can turn on Automatic Program Control.
To add a program to Firewall settings 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click Firewall . 3 On the Program Rules tab, click Add . 4 In the Select a program dialog box, browse to the executable file for the program that you want to add.
7 Click OK . Customizing a program After you use Norton 360 for a while, you might need to change the access settings for certain programs. To customize a program 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click Firewall .
them in the current version, you must remove them again. To remove a program from Firewall settings 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click Firewall . 3 On the Program Rules tab, in the Program column, select the program that you want to remove.
3 On the Program Rules tab, in the Program column, select the program to which you want to add a rule. 4 Click Modify . You can also use the Access drop-down list next to the program to modify the access level for the program. Accordingly, Smart Firewall modifies or creates the relevant rule for the program.
2 In the first panel of the Add Rule Wizard , select the action that you want for this rule. Your options are: Allow communication of this type. Allow For example, consider a Traffic rule with the following criteria: all inbound connections from Internet address 192.
Monitor 247 Keeping secure on the Internet About the Smart Firewall.
Update the Firewall – Activities category in the event log each time that communication of this type takes place. This option lets you monitor how often this firewall rule is used. Norton 360 notifies you every time that the traffic matching the monitor rule criteria passes through your computer.
Security History log entry option in the Add Rule Wizard or the Modify Rule Wizard . 3 Click Next . 4 Select the type of connection for the rule. Your options are: The rule applies to outbound connections from your computer to another computer.
5 Click Next , and then select the computers that apply to the rule. Your options are: The rule applies to all computers. Any computer This rule applies only to computers in the local subnet. Any computer in the local subnet An organization ’ s network is divided into subnets to facilitate efficient Internet communications.
The rule applies only to the computers, sites, or domains that you specify. You can specify the names and addresses of computers that apply to the rule. The details of the specified computers appear in the list. You can also remove computers from the list.
6 Click Next , and then select the protocols for the rule. Your options are: The rule applies to TCP (Transmission Control TCP Protocol) communications. The rule applies to UDP (User Datagram Protocol) communications. UDP The rule applies to TCP and to UDP communications.
The rule applies to all supported protocols. When you select this option, you cannot specify the types of communications or ports that apply to the rule. All 7 Select the ports for the rule. Your options are: The rule applies to communications that use any port.
8 Click Next . 9 Check Create a Security History log entry if you want Norton 360 to create an entry in the firewall event log. Norton 360 creates an entry when a network communication event matches this rule. You can view the event log in the Security History window under Firewall – Activities .
5 In the Modify Rule window, make the necessary changes to modify any aspect of the rule. 6 When you have finished changing the rule, click OK . To modify a Program rule 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click Firewall .
3 On the Traffic Rules tab, select the rule that you want to move. 4 Do one of the following: 1 To move this rule before the rule above it, click Move Up . 1 To move this rule after the rule below it, click Move Down . 5 When you are done moving the rules, click Apply .
To turn off a Traffic rule temporarily 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click Firewall . 3 On the Traffic Rules tab, uncheck the box next to the rule that you want to turn off. 4 Click Apply .
6 In the Security History - Advanced Details window, under Actions , click Allow . Removing a firewall rule You can remove some of the firewall rules if necessary. However, you cannot modify some of the default Traffic rules that appear in the list. You can view the settings of these rules by using the View option.
About Norton Firewall Diagnosis There may be times when firewall may block the network traffic that you want to allow based on its configuration settings. In such cases, you may have issues in accessing the Internet, the Network, or another computer to perform tasks such as sharing resources.
For each case of network block, the Wizard contains the firewall ’ s analysis of the cause and the possible solutions to fix the block. Norton 360 recommends that you use the Firewall Diagnostics Wizard to remove any type of block. The solutions in the Wizard let you analyze the issue and take a suitable action to resolve the problem.
scan time which slows down the network speed of your computer. You can reduce the scan time and improve the network speed of your computer by excluding the trusted devices from Intrusion Prevention scanning.
3 On the Intrusion and Browser Protection tab, under Intrusion Prevention , in the Notifications row, do one of the following: 1 Move the On/Off switch to the right to the Off position. 1 Move the On/Off switch to the left to the On position. 4 In the Settings window, click Apply .
To exclude attack signatures from being monitored 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click Firewall . 3 On the Intrusion and Browser Protection tab, under Intrusion Prevention , in the Intrusion Signatures row, click Configure .
AutoBlock stops traffic between your computer and a specific computer. If you want to stop all traffic to and from your computer, you can use the Block All Network Traffic option. If AutoBlock blocks a computer or computers that you need to access, you can turn off AutoBlock.
To unblock AutoBlocked computers 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click Firewall . 3 On the Intrusion and Browser Protection tab, under Intrusion Prevention , in the Intrusion AutoBlock row, click Configure .
Turning off and turning on Browser Protection You can choose whether you want to protect your Web browser by allowing Norton 360 to block unknown programs from accessing your computer. By default, the Browser Protection option is turned on. In this case, Norton 360 proactively blocks new or unknown malware programs before they attack your computer.
computer. When a device on your network requests access to your computer, Intrusion Prevention scans this request to ensure that it is not a virus attack. If the information matches an attack signature, Intrusion Prevention blocks the traffic from the suspicious device and protects your computer.
Removing all devices from Intrusion Prevention exclusion list If you are sure that a device on your network is safe, you can change the trust level of the device to Full Trust.
2 In the Settings window, under Detailed Settings , click Firewall . 3 Click the Intrusion and Browser Protection tab. 4 Under Intrusion Prevention, in the Exclusion List row, click Purge . 5 In the confirmation dialog box, click Yes . 6 In the Firewall settings window, click Apply .
1 Bitcomet (P2P) 1 uTorrent (P2P) 1 Outlook (E-mail) 1 Thunderbird (E-mail) 1 Windows Mail (E-mail) 1 Outlook Express (E-mail) 1 FileZilla (File Manager) 1 UseNext (Download Manager) 1 FDM (Download M.
Includes the files that Norton 360 identifies as a security risk or a threat. Unsafe files are characterized by bad or poor reputation levels and Norton 360 removes them from your computer. Unsafe Includes the files that are neither safe nor unsafe. Unknown files have unproven reputation.
of the downloaded file. The following are some of the options that are available in this window: Lets you install the executable program. Run this program Lets you cancel the installation of the executable program. Cancel run Lets you remove the file from your computer.
There may be times when you want to turn off Download Insight. For example, if you want to download an unsafe file. In this case, you must turn off Download Insight so that Norton 360 lets you download the file and does not remove it from your computer.
By default, the Download Insight Notifications option is set to On . Based on the type of portal you use to download your file, Norton 360 does one of the following: 1 Notifies you each time when you download an executable file. 1 Notifies you only when you download a file that is infected with a local virus identification.
3 On the Intrusion and Browser Protection tab, under Download Intelligence , in the Download Insight Notifications row, do one of the following: 1 To receive Download Insight notifications only for th.
You can use the following options to configure Download Insight Full Report : When you set the Download Insight Full Report option to Always , Download Insight prompts you for a suitable action in case of safe and unknown files.
When you set the Download Insight Full Report option to Unproven Only , Download Insight prompts you to select a suitable action for unknown files only. In this case, the Download Insight window appears whenever you try to launch any downloaded file that has an unknown reputation score.
When you set the Download Insight Full Report option to Never , Download Insight does not prompt you to select a suitable action for any type of file that you download. In this case, the Download Insight window does not appear whenever you try to launch any downloaded file.
4 In the Settings window, click Apply , and then click Close . Turning on or turning off Alert on Poor Stability When you turn on the Alert on Poor Stability option, Download Insight prompts you to select a suitable action when you try to download an unstable file.
email into the Inbox folder and spam email into the Junk folder or the Norton AntiSpam folder. Norton AntiSpam uses Symantec enterprise-class, spam-filtering technology to classify the spam email messages from legitimate email messages.
the addresses from your Outlook address book or Windows address book, it also imports the addresses that are available in the Safe Sender and the Blocked Sender lists. w Turning off Norton AntiSpam increases your exposure to receive unsolicited email messages.
1 Uses a user-defined address list to expedite the scanning of email. 1 Accepts all email messages from senders in the Allowed List. 1 Treats all email messages from senders in the Blocked List as spam. 1 Allows and blocks email messages from entire domains as well as individual email addresses.
the Norton AntiSpam drop-down list or the options to classify the email messages as spam or legitimate. You can also use these options to empty the spam folder and to open the Settings window to configure the Norton AntiSpam settings. If your email program does not have a Junk folder, it also adds a Norton AntiSpam folder in the folders area.
the initial client integration. It helps you keep your list of allowed and blocked email senders in sync with your current address books. When Norton AntiSpam imports the addresses from your Outlook address book or Windows address book, it also imports the addresses that are available in the Safe Sender and the Blocked Sender lists.
You can use the following options: Marks the selected email as spam and moves the email message into the Junk folder or the Norton AntiSpam folder. When you reclassify an email message as spam, Norton 360 provides you the option to send the misclassified email message as feedback to Symantec.
Displays the Norton AntiSpam settings section of the Norton 360 Settings window Open Norton AntiSpam Setting Address Book Exclusions When you add an email address to the Address Book Exclusions list, Norton AntiSpam does not import the address into the Allowed List and Blocked List.
7 Click OK to save and close the Address Book Exclusions window. To edit or delete entries in the Address Book Exclusions list 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click AntiSpam . 3 On the Filter tab, in the Address Book Exclusions row, click Configure .
2 In the Settings window, under Detailed Settings , click AntiSpam . 3 On the Filter tab, in the Allowed List row, click Configure . 4 In the Allowed List window, click Import . 5 In the Allowed List window, click Apply . 6 Click OK . To add entries to your Allowed List 1 In the Norton 360 main window, click Settings .
3 On the Filter tab, in the Allowed List row, click Configure . 4 In the Allowed List window, select the item that you want to edit or delete. 5 Do one of the following: 1 To edit an entry, click Edit to open the Edit Email Address dialog box, edit the details, and click OK .
4 In the Allowed List window, click Import . 5 In the Allowed List window, click Apply . 6 Click OK . To add entries to the Blocked List 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click AntiSpam .
5 Do one of the following: 1 To edit an entry, click Edit to open the Edit Email Address dialog box, edit the details, and then click OK . 1 To delete an entry, click Remove . When you delete an entry that was imported, Norton AntiSpam automatically adds it to the Address Book Exclusions list.
3 On the Client Integration tab, in the Feedback row, select any one from the following three options: Automatically sends the misclassified email message to Symantec when you classify an email messag.
approach to filter spam email messages from legitimate email messages. The email messages that you receive in your email program undergo scanning through different local filters of Norton AntiSpam. The local filters use Whitelist technique, Blacklist technique, and patented filtering technology to classify email messages as legitimate or spam.
Norton AntiSpam then sends the email message to your email program. Based on predefined email rules, the email program then moves the email message to the Junk folder or the Norton AntiSpam folder. w Symantec recommends you to keep the Web Query option turned on.
numbers for your email program. If the SMTP and POP3 port numbers for your email program are different from the default port numbers, you must configure Norton 360. To ensure email protection, Symantec recommends that you check the POP3 and SMTP port numbers for your email program.
5 In the Add Port to protect window, in the Port Type drop-down list, do one of the following: 1 To add the incoming email port, click POP3 . 1 To add the outgoing email port, click SMTP . 6 In the Port box, type the port number. The port number must be between 1 and 65535.
plan, you can set up No Limit policy so that Norton 360 connects to Symantec servers to ensure complete protection. However, if you think that Norton 360 uses too much of your Internet connection, you can restrict the Internet usage of Norton 360. Metered Broadband Mode helps you manage the data transfer between Norton 360 and your adapter.
Internet usage of Norton 360, you can turn off Metered Broadband Mode . If you feel that Norton 360 uses too much network bandwidth, you can turn on Metered Broadband Mode .
up defines the amount of network bandwidth that Norton 360 can use. To define the Internet usage of Norton 360 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click My Network . 3 In the Metered Broadband Mode row, move the On / Off switch to the left to the On position.
Keeping secure on the Internet About Metered Broadband Mode 300.
This chapter includes the following topics: 1 About securing your sensitive data About securing your sensitive data The Internet provides the fastest and the easiest way to exchange information. In spite of the many advantages that the Internet provides, you are vulnerable to information theft and identity theft.
window. The Norton Safe Web feature provides you a safe search environment in the Web by displaying the site rating icons next to every search result. When you install Norton 360, it adds the Norton Toolbar to the Internet Explorer, Firefox, or Chrome browsers.
In addition, the Norton Site Safety pop-up window includes information about Symantec Authenticated Web sites. Web site hackers often mimic company Web sites to create fraudulent Web sites. Norton 360 identifies the fraudulent Web sites. Symantec analyzes the pages of these sites and verifies if they belong to the company that it represents.
the security level of all the Web sites that you visit and displays the results in the Norton Site Safety pop-up window. Antiphishing also blocks navigation to the Web sites that are confirmed to be fraudulent. The Norton Site Safety pop-up window helps you understand if the Web site that you visit is safe or unsafe.
To report an incorrect evaluation of a suspicious Web site 1 Open your browser and go to the Web site that you think is suspicious. 2 On the Norton Toolbar , in the Norton menu, click Report site . 3 In the dialog box that appears, verify that the Web site address and click Submit .
w The Community Buzz option is available only in English-language versions of Windows. For each Web site that you want to know the site safety status, Norton Safe Web lets you do the following: 1 View the Norton rating. 1 View the community rating. 1 Add your reviews.
Norton Safe Web provides the following Web site safety states when you browse through the Internet: You can see Norton Secured icon next to the search results. Symantec has analyzed this page and determined that the Web site is VeriSign trusted and is safe to visit.
You can see a red cross (x) icon next to the search results. When you visit a Web site with this status, you can see a similar status icon on the Norton Toolbar . Norton Safe Web has analyzed this Web site and determined that the Web site is unsafe to visit.
Norton Safe Web does not have sufficient information about this Web site to provide a shopping safety rating. Untested Norton Safe Web has analyzed this Web site and determined that the site has shopping risks. Symantec recommends that you do not visit this page.
To scan your Facebook Wall using Norton Safe Web, use the Scan Facebook Wall option. The option appears when you click the Run Scans option in the Tasks window. Turning off or turning on Norton Safe Web Norton Safe Web protects your computer while you browse the Internet using Internet Explorer, Firefox, or Chrome Web browsers.
status and Norton rating for each of the search results generated. By default, the Norton Safe Search box is disabled. After you install Norton 360 and open Internet Explorer, Firefox, or Chrome Web browsers for the first time, an alert message is displayed.
Norton Safe Search enables you to erase all the data that are related to your search activities from the Ask.com server. The Privacy Safeguard feature of Norton Safe Search removes the search data, such as your IP address, user identifier, and session identifier from the Ask.
About Identity Safe Identity Safe helps you manage your identities and provides additional security while you perform online transactions. The following features in Identity Safe provide secure storage of your sensitive information: Stores login information, such as your login credentials for your online bank account, email user ID, and password.
1 Provides you the ease of carrying and using your Identity Safe data when you are on the move By saving your data using an online vault, you can access your sensitive Identity Safe data from any computer that has Norton 360 installed. Norton 360 adds the Norton Toolbar to the Internet Explorer, Firefox, or Chrome Web browsers.
1 Open the Edit Logins window and view the logins that you saved. About setting up Identity Safe Identity Safe helps you manage your sensitive information and provide additional security while you perform online transactions.
The Identity Safe data is stored online using your Norton Account. You can create only one online vault for a Norton Account. w If you have Identity Safe data that is stored on any external drives from the older versions of Norton 360, you can convert that portable profile to local vault or online vault.
2 In the Identity Protection settings window, in the Identity Safe row, move the On/Off switch to the right to the Off position. 3 Click Apply . To turn on Identity Safe from Settings window 1 In the Norton 360 main window, click Identity , and then click Manage Identity Protection .
w If you have Identity Safe data that is stored on any external drives from the older versions of Norton 360, you can convert that portable profile to local vault or online vault.
w You can create only one online vault for a Norton Account. You must log in to your Norton Account to move Identity Safe data from the local vault to the online vault. You can create Identity Safe vaults from the Identity Safe section under Identity Protection of the Settings window.
7 Uncheck Store information online through your Norton Account . This option appears only if you log in to your Norton Account. 8 Click Create . 9 In the Identity Safe Setup Successful window, click Done . To create online vault 1 In the Norton 360 main window, click Settings .
Logging in to Norton Account Identity Safe lets you create a local vault and an online vault to save your Identity Safe data. You must log in to your Norton Account to create an online vault. The Identity Safe data is stored online using your Norton Account.
The following are the benefits of moving your Identity Safe data online: 1 Lets you access your Identity Safe data from any computer. w Your computer must have the latest version Norton 360 installed and must be connected to the Internet. 1 Lets you access your Identity Safe data from online vault without depending on any external drive.
local vault and save your Identity Safe data in your local computer. In addition to the local vault that you create, you can save your Identity Safe data in an online vault. When you save your data in online vault, you can access your Identity Safe data from any computer that has Norton 360 installed.
9 In the Merge Identity Safe Data Online window, type your online vault password associated with your Norton Account in the Enter the Password box. 10 In the Merge Identity Safe Data Online window, click Merge . Deleting local vault and online vault Identity Safe lets you create a local vault and an online vault to save your Identity Safe data.
To merge the Identity Safe data from portable profile to local vault or online vault 1 On the Norton Toolbar , in the Identity Safe menu, click Merge Portable Data (Drive:) . This option appears only if you connect an external drive with portable profile.
4 In the Identity Safe Setup Successful window, do one of the following: 1 Check Import my logins from Internet Explorer to import all the logins that you saved in your Web browser. 1 Uncheck Import my logins from Internet Explorer , if you do not want to import all the logins that you saved in your Web browser.
4 In the Enter the Password box, type your Identity Safe password. If you forget your password, Identity Safe lets you enter wrong password three times. If your attempts are unsuccessful, the Trouble Logging In? window appears. 5 In the Trouble Logging In? window, click Reset Identity Safe .
You can use this feature to take a backup of your Identity Safe data. The data that you back up are stored as .DAT file. Export Data w You must be logged in to Identity Safe to access the Identity Safe features. The Identity Safe features are supported only in the Internet Explorer, Firefox, or Chrome Web browsers.
1 The Identity section in the Norton 360 main window 1 The Norton Toolbar To secure your Identity Safe data from others, log out of Identity Safe whenever you are away from your computer.
2 On the Norton Toolbar , click Identity Safe , and then click Log out of Identity Safe . Configuring Identity Safe settings You can use the various features in Identity Safe to manage your personal sensitive information. The logins, cards, and notes help you store and use your information in a secure way.
2 Under Identity Safe , identify the feature that you want to use, and click Configure . Your options are: Lets you set up Identity Safe vault. Identity Safe Setup You can create a local vault or an online vault and store your Identity Safe data. w You must log in to your Norton Account to create an online vault.
Lets you configure the way you want Identity Safe to collect, store, and display the login information for the Web pages you visit. You can configure Identity Safe to display your cards that you created for the Web sites that have forms. You can also configure the autofill settings for the Web sites that contain security threats.
Lets you manage your personal information such as name, date of birth, email address, and credit card information in one place. You can use the information that you store to automatically fill forms. This feature lets you provide sensitive information without typing it when you are online.
Lets you store and manage sensitive information. You can save social security number, driver's license number, insurance policy number, and passport number. You can also save private accounts, lock combinations, documents, notes, frequent flier numbers, bank account number, security challenge questions, and legal and financial information.
Lets you move your Identity Safe data that you stored in your local vault to online vault. w When you move your Identity Safe data from local vault to online vault, the data in the local vault is permanently removed. Move Data Online Lets you permanently remove the Identity Safe vault.
1 Lets you quickly launch the Web site login page 1 Fills in your login automatically when you revisit Web pages 1 Lets you manually add logins 1 Lets you change the URL of your saved logins 1 Lets yo.
expires. You can use the Identity Safe menu on the Norton Toolbar to view the logins. w You can only view your saved logins after Norton 360 expires, you cannot save or add any new logins. When you try to save a login after the product expires, a pop-up window appears and suggests you to renew the subscription of the product.
5 In the Save Login for Site dialog box, type a name for your login in the Name box, select the folder in which you want to save your login from the Folder drop-down list. 6 Click Save . Editing logins Edit Logins lets you view all of the logins that you want Identity Safe to manage.
2 Under Identity Safe , in the Edit Logins row, click Configure . 3 In the Edit Logins window, click Create New Folder . 4 In the New Folder dialog box, in the Enter new folder name box, type a folder name.
3 In the Edit Logins window, under Logins , select the login for which you want to set a password. 4 Under Details , next to Password box, click Show .
1 Change the URL of the login manually Ensure that the URL you change belongs to the same domain as the current URL. 1 View the details of the date and time when you last made to the Edit Logins settings To quick-launch a login Web page 1 In the Norton 360 main window, click Identity , and then click Manage Identity Protection .
Logins window. The updated information is automatically filled the next time you visit that Web page. To change the user name 1 In the Norton 360 main window, click Identity , and then click Manage Identity Protection . 2 Under Identity Safe , in the Edit Logins row, click Configure .
6 In the Edit Logins window, in the Password box, type the new password. 7 Click Close . 8 In the confirmation dialog box, click Yes to save the changes. Updating the password for a login Good security practice requires that you regularly change the password for a login.
In this way, Identity Safe protects you from keyloggers that steal and misuse your identity. w Some Web sites have forms with fields for credit cards or other personal information. The Identity Safe menu on the Norton Toolbar lists the cards that you created for autofill.
If you have more than one credit card, you can create multiple cards with different sets of information. When you visit a transactional Web site, you can provide the credit card details that are present in any of the cards that you created.
4 Use the following tabs to type your card details: Provide details such as card name, name, gender, and date of birth. You can set a password and provide additional security for your card. Online form filling is language-specific. In the Country/Region box, the country United States is selected by default.
You can view a summary of the card that you created. You can select any of the cards that are present in the list of cards at the left pane of the Edit Identity Cards window. When you select a card, you can view a summary of the card. w When you lock your card with a password, Identity Safe provides additional security to your card.
3 In the Edit Identity Cards window, select the card that you want to delete. 4 Click Delete Card . 5 In the Warning dialog box, click Yes . 6 Click Close . To duplicate a card 1 In the Norton 360 main window, click Identity , and then click Manage Identity Protection .
To create Notes 1 In the Norton 360 main window, click Identity , and then click Manage Identity Protection . 2 Under Identity Safe , in the Edit Notes row, click Configure . 3 In the Edit Notes window, under Details , in the Title box, type a title for the note you want to save.
5 In the Warning dialog box, click Yes . 6 In the Edit Notes window, click OK . About exporting and importing Identity Safe data You can export your Identity Safe data for security purposes, data recovery, or when you transfer your Identity Safe data to a new computer.
To export your Identity Safe data 1 In the Norton 360 main window, click Identity , and then click Manage Identity Protection . 2 Under Identity Safe , in the Export Data row, click Configure . 3 In the Export Identity Safe Data window, select the File Format .
To restore your data 1 In the Norton 360 main window, click Identity , and then click Manage Identity Protection . 2 Under Identity Safe , in the Import Data row, click Configure .
configure the autofill settings for the Web sites that contain security threats. You can configure the following options in the Browsing Options window: Prompts you to save the login credentials for the Web sites that you visit.
The following sections let you change the Identity Safe password and set security levels for your password: Change your Identity Safe password and set a new password hint using the Change Password option.
Password Security 355 Securing your sensitive data About securing your sensitive data.
Specify the Identity Safe password security level. Identity Safe provides four levels of security to protect your Identity Safe password. Choose one of the following options: 1 Ask for my password at the beginning of each login session Prompts for your Identity Safe password the first time you access Identity Safe.
You can select 15, 30, or 45 minutes. Use this option if other people have access to your computer. 1 No password needed. Automatically log me in when Windows is started Set this option if you want to automatically log in to Identity Safe when Windows is launched.
w You must validate your Identity Safe password each time you change the security level of the vault to a setting that is less secure than the current security level. Changing the Identity Safe password You should change your Identity Safe Password regularly to prevent unauthorized access to your personal information in Identity Safe.
6 In the confirmation dialog box, click OK . About Norton Toolbar When you install Norton 360, it adds Norton Toolbar to Internet Explorer, Firefox, and Chrome Web browsers. You have the following options in the Norton Toolbar : Lets you access Identity Protection and other settings.
Lets you perform an enhanced Internet search using Norton Safe Search. You can type a search string in the Norton Safe Search box and perform a search. When you search using the search box, a pop-up window appears and displays the relevant search results.
Lets you view the logins and cards that you have saved in Identity Safe. Some Web sites have forms to fill or require login information. You can use the Identity Safe menu to fill the details in those Web sites. The Identity Safe menu displays the list of all logins and cards that you saved.
Lets you view the URL location of the downloaded file. Allow access to file URLs w If you have uninstalled the Norton Toolbar from your Chrome browser, you must reinstall Norton 360 to access the Norton Toolbar on your Chrome browser again. Norton 360 lets you install the Norton Toolbar for free even after you uninstall the product.
To hide or show the Norton Toolbar in the Chrome Web browser 1 At the top-right corner of your Web browser, click the Wrench icon. 2 In the main menu that appears, click Tools > Extensions . 3 In the Web page that appears, under Extensions, do one of the following: 1 Click Disable to hide the toolbar.
To access the Identity Safe settings from the Norton menu 1 Start your Web browser. Securing your sensitive data About securing your sensitive data 364.
2 On the Norton Toolbar , in the Norton menu, select one of the following: Lets you report to Symantec about the current Antiphishing evaluation. Report Site Lets you minimize the Norton Toolbar.
Lets you view the community site rating of the Web sites you visit. You can click Community Buzz to know further details about the Web sites. Norton Safe Web rates the sites and provides detailed reports. In addition, you can see user reviews and post your reviews about the Web sites.
Lets you view the Norton Safe Search box. You can type a search string in the Norton Safe Search box and perform a search. The search box displays relevant search suggestions in a pop-up window.
Accessing the Identity Safe menu The Identity Safe menu on the Norton Toolbar lets you view and manage the logins, Identity cards, and notes that you saved.
2 On the Norton Toolbar , in the Identity Safe menu, select one of the following: Lets you merge the Identity Safe data from your portable Merge Portable Data (Drive:) profile that you have created from the previous versions of Norton 360.
Options Securing your sensitive data About securing your sensitive data 370.
Lets you view the various options that are available in Identity Safe. The options are: 1 Edit Logins Lets you open the Edit Logins window. 1 Edit Identity Cards Lets you open the Edit Identity Cards window. 1 Edit Notes Lets you open the Edit Notes window.
in to your local vault. 1 Ignore this page You can select this option if you do not want to autofill the login information in the current Web page. Lets you open the Norton Feedback Web site. You can submit feedback on your experience with Identity Safe.
Lets you log out of or log in to Identity Safe. You should log out of Identity Safe to secure your Identity Safe data when you are away from your computer.
Securing your sensitive data About securing your sensitive data 374.
This chapter includes the following topics: 1 About the Network Security Map About the Network Security Map A home network typically consists of the computers and other devices that share your Internet connection. The Network Security Map helps you view and manage your network.
1 Subscription status and Norton product version of the computers that are connected to your network 1 Status of your wireless network connection 1 Connection status of the devices that are on the net.
w Norton 360 requires you to configure the Symantec Security Driver to open the Network Security Map. You cannot install the Symantec Security Driver when you run LiveUpdate. You can either allow the Norton LiveUpdate to complete or close the Norton LiveUpdate session before you install the Symantec Security Driver.
To view the details of a device on the Network Security Map Protecting your home network About the Network Security Map 378.
4 In the Network Security Map window, click a device icon. You can use the scroll arrows to view the devices that are listed in the network map. The device details section that is located below the ne.
Shows the category to which the device belongs The device category icon provides details on the connection status and security status. Norton 360 labels all unknown devices as NEW and sets the category as GENERIC DEVICE. This category may include computer-related devices, such as printers, media devices, and game consoles.
Shows the access level that is granted to a remote device to connect to your computer The initial trust level is set based on the configuration of your computer.
You can click each of the features and read the summary to learn more about using Network Security Map to manage your home network. By default, the Network Security Overview window appears each time you open Network Security Map . If you do not want to view the Network Security Overview window, you can turn it off.
w Ensure that the computers that you want to remotely monitor have a version of a Norton product that supports Remote Monitoring. Norton 360 requires a Passkey to set up Remote Monitoring. You must type the same Passkey for all the computers that you want to remotely monitor.
Turning off Remote Monitoring When you turn off Remote Monitoring, you stop remote monitoring of the computers that are connected to your network. You can turn off Remote Monitoring for the following:.
You can add the following details when you add a device: 1 The name or description 1 The IP address or physical address The Network Security Map finds any computers that are connected to your network. However, you can add the computers and the devices that are currently not connected.
6 In the IP or Physical Address box, type the IP address or physical address of the device that you want to add to the Network Security Map. You can use the following formats in the IP or Physical Address box: 172.16.0.0 IPv4 address fe80::12ac:fe44:192a:14cc IPv6 address 11-22-c3-5a-fe-a4 Physical address ftp.
To find an IP address by using Ipconfig on Windows Vista 1 On the computer you want to identify, on the Windows taskbar, click Start . 2 In the Start Search text box, type cmd , and then press Enter on your keyboard. 3 At the command prompt, type ipconfig , and then press Enter on your keyboard.
4 In the Network Security Map window, in the network map, click a device icon. 5 In the device details section, next to Device Name , click Edit . 6 In the Edit Device Details window, in the Name box, type a new name. The maximum character length of the device name is 15 characters.
6 In the device details area, next to Device Name , click Edit . 7 In the Edit Device Details dialog box, in the Name box, type a new name. 8 Click OK . Editing network details You can view the details and change the name of your network in the Edit Network Details window.
Your computer does not have a public IP address if it is not directly connected to the Internet. 1 The computer should be connected to a LAN through a secure connection.
5 In the Edit Network Details window, next to Trust Level , click Edit . You can view the details of the network in the Edit Network Details window before you change the trust level.
6 To select a trust level for a network, in the Edit Network Trust Level window, click one of the following: Adds the network to the Trusted list FULL TRUST All the network traffic that your computer receives from a Trusted network is filtered and allowed through firewall.
Adds the network to the Restricted list The devices that are on Restricted network cannot communicate with your computer. However, you can still use the network to browse Web sites, send email messages, or transmit other communications. RESTRICTED 7 Click OK .
6 To select a trust level for a device, in the Edit Device Trust Level window, click one of the following: Adds a device to the Full Trust list Full Trust devices are monitored only for known attacks and infections. You should select this setting only when you are sure that the device is completely safe.
computer increases the scan time which slows down the network speed of your computer. If you know that a specific device on your network is safe, you can apply Full Trust level to this device. In addition, you can exclude this specific device from Intrusion Prevention scan.
5 In the Network Security Map window, do one of the following: 1 To edit the trust level of a device that is on your network, in the network map, click the device. 1 To edit the trust level of a device that you manually added, in the Network Details drop-down list, click Trust Control , and then click the device.
When you remove an individual device, the online devices appear again the next time you open the Network Security Map. However, Norton 360 permanently removes the offline devices. To remove an individual device 1 In the Norton 360 main window, click Settings .
For more information on how to secure your wireless network, on the left side of the Network Security Map window, click the Why is it not secure link. Follow the instructions. w You should only trust a wireless connection that is secure. Trusting a wireless connection that is not secure puts all of the devices on your network at risk.
1 The last five AntiVirus threats that are detected To view the device details 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click My Network .
To modify the communication port for Network Security Map 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click My Network .
This chapter includes the following topics: 1 About PC Tuneup 1 About disk and file fragmentation 1 Optimizing your permanent disks manually 1 About using optimization efficiently 1 About cleaning up .
PC Tuneup detects and fixes common computer problems, cleans up unwanted cookies and files, and defragments the hard disk to optimize PC performance. About disk and file fragmentation Your PC's hard disk stores all of your files, applications, and the Windows operating system.
w You can run Disk optimization only when disk has more than 15 percent of free space. Some programs, such as movie-editing programs or programs that require large amounts of disk space, can work more efficiently if your disks are optimized.
Norton 360 automatically optimizes the hard disk as needed. You can also set a schedule for optimization. Set a schedule for optimization Large files are often more fragmented than the smaller files. These fragmented files affect the performance of your computer.
When you browse a Web page, your browser downloads the text and graphics that comprise the contents of the page. When you finish viewing the page, the browser can leave the downloaded contents on your PC. The downloaded contents help to display the Web page more quickly if you view the page again.
2 When the activity is complete, in the Tuneup window, click Close . Running Registry Cleanup The Windows registry can contain the entries that refer to files that do not exist. Such broken registry items can slow down your computer. Registry Cleanup scans your computer and cleans any broken registry entries that it finds.
About Startup Manager Some programs are configured to launch during startup of your computer. The number of startup items increases as you install new applications, and the time that is required to start your computer increases as a result. Startup Manager helps to manage the startup items on your computer.
program and measure the performance of your computer the next time you start your computer. Norton 360 delays the start of the delayed programs by five minutes. The first delayed program in the Startup Manager window, starts five minutes after you start your computer.
To disable startup items 1 In the Norton 360 main window, click PC Tuneup , and then click Run Startup Manager . 2 In the On/Off column, uncheck a program that you do not want to automatically start when you turn on your computer. 3 Click Apply to save the changes.
To run delayed startup items manually 1 In the Norton 360 main window, click PC Tuneup , and then click Run Startup Manager . 2 In the Startup Manager window, click Run Delayed Items Now . 3 Wait for the program to start, and then in the Startup Manager window, click Close .
This chapter includes the following topics: 1 About Norton Backup and Restore 1 About backups 1 About backup preparation 1 About backup set 1 Backing up your files 1 Restoring files 1 About Norton Bac.
About backups One of the most important ways to protect the valuable information on your PC is to back up your files regularly. In case you lose your data, Norton 360 lets you restore them later. For example, you accidentally erase an important file or your PC has a hardware malfunction that destroys some files.
No matter which backup method you choose, you can always add or remove items from the set of files that you select to back up. You can add or remove an individual file from the backup sets by using the shortcut menu that appears when you right-click a file.
You can choose from a variety of file types, such as photos, documents, and music. You can also specify individual files. You have the following options: 1 Sources Lets you select a source from which you want to back up your files. Norton Backup is comprehensive or short depending on the locations that you select.
Where 415 Protecting your media and data About backup preparation.
You can choose any storage location that Norton 360 offers for your backup location, depending on your PC and the connected devices. You can choose to store your backups on external media, such as CD, DVD, Blu-ray disc, or iPod. You can also store your backups on a network drive, removable flash memory drive, or permanent disk in your PC.
option is available in the Settings window. You can have Norton 360 back up your files when your computer is idle. You can also set a regular backup schedule or manually back up your files. When When you use the Secure Online Storage option for the first time, Norton 360 needs to be activated.
you can create a backup set to back up your picture files and music files to a CD. You can also create another backup set to back up your Microsoft Office documents and your financial files to your Secure Online Storage.
set to back up your pictures to your local fixed disk. You can create another backup set to back up your videos to a CD. You can also configure different schedules for each backup set. When you create a new backup set, Norton 360 applies the default configuration for the backup set.
name does not describe the backup set after you modify the configuration. w The maximum character length of a backup set name is 32 alphanumeric characters. To modify a backup set 1 In the Norton 360 main window, click Backup , and then click Manage Backup Sets .
sorts them into various categories. It then backs up the files that fall into these categories. Norton 360 uses the following file categories: This category includes, but is not limited to: Photographic JPEG and JIFF images (.jpg, .jpeg, .jpe, .jP2, .
This category includes, but is not limited to: MPEG Audio Stream, Layer III files (.mp3); MPEG-4 Video files (.mp4); MPEG-4 Audio Layer files (.m4a); Apple Protected AAC files (.m4p); Real Networks RealMedia Streaming Media files (.ra); RealMedia Streaming Media files (.
This category includes, but is not limited to: Microsoft Money files (.mny, .mn1, .mn2, .mn3, .mn4, .mn5, .mn6, .mn7, .mn8, .mn9, .mn10, .mn11, .mn12, .mn13, .mn14, .mn15, .mbf); TurboTax Tax Return files (.tax); H&R Tax Return files (.t01, .t02, .
This category includes, but is not limited to: Microsoft Windows Media files (.wmv); Apple QuickTime Video Clip files (.mov); MPEG 1 System Stream files (.mpg, .mpeg); Macromedia Flash Format files (.swf); Audio Video Interleave files (.avi); MS Advanced Streaming Format files (.
This category includes, but is not limited to: Microsoft Word documents and templates (doc, .dot); Microsoft Excel Worksheet and templates (.xls, .xlt, .xlam); Microsoft PowerPoint Presentation and Slideshow files (.ppt, .pps); Microsoft Project files (.
This category includes, but is not limited to: Microsoft Outlook Address Book files (.wab); Microsoft Personal Address Book files (.pab); Palm Address Book files (.aba); Beijer E-Designer files (.mpa); Palm Date Book files (.tda); vCard files (.vcf); Microsoft Outlook Address Book (.
.fm file extension in the Office Documents category, you can add the .fm file extension to the category. The Edit File Type option on the What tab of the Manage Backup Sets window lets you add, edit, or remove file extensions in each backup category.
with the file extension that you added and backs them up to that file category. For example, if you want to back up the documents with a .fm file extension in the Office Documents category, you can add the .fm file extension to that category. You can also edit an existing file extension or a file extension that you added.
Removing a file extension from a backup category Each backup file category contains a list of file extensions. However, you can remove a default file extension or a file extension that you added to a backup file category.
4 In the window that appears, click Reset Defaults . 5 Click Save . Deleting previously backed up files You can delete the files that you backed up previously from your backup location. You can also delete the files if the files are no longer useful for you and you have a limited space on your backup location.
2 On the Summary tab, in the Backup set name drop-down list, select the backup set that you want to delete. 3 Under Things you can do , click Delete backup set . 4 In the Delete Backup Set window, select one of the following: Lets you remove the backup set.
Adding files and folders to a backup set You are not limited to backing up the files that Norton 360 automatically detects and places into its file categories. You can add files to the set of files to be backed up, and you can exclude files from being backed up as well.
4 In the file selection window that appears, navigate to file that you want to add, click to select it, and then click Open . 5 Click OK . 6 In the Manage Backup Sets window, click Save Settings to save the settings. To add a folder to a backup set 1 In the Norton 360 main window, click Backup , and then click Manage Backup Sets .
You can exclude a file or folder from the backup set from Windows Explorer by using the shortcut menu. The shortcut menu is available after you configure your backup and when the Manage Backup Sets window and the Restore Files window are closed.
6 In the Manage Backup Sets window, click Save Settings to save the settings. To exclude a file or folder from a backup set in Windows Explorer 1 In Windows Explorer, right-click the file, click Norton 360 > Exclude from Backup .
following table to choose a location that best meets your needs for safety, speed, and storage capacity: Secure Online Storage Protecting your media and data About backup set 436.
Your subscription to Norton 360 comes with an allocation of storage space on a secure server that is located on the Internet. This location is the safest, most secure backup choice available because it stores your information in a remote location. As a consequence, even the disasters that might damage or destroy your PC cannot affect your backups.
This choice backs your files up to a special folder on drive C of your PC. Backing up to drive C is very quick and convenient, and is only limited to the amount of free space available on your drive. You can run automatic backups with this choice. Backing up to drive C is a convenient but an unsafe backup method.
CD, DVD, or Blu-ray discs 439 Protecting your media and data About backup set.
This choice requires that you have recordable CDs, DVDs, or Blu-ray discs and an optical drive in your PC to record on those discs. You must be present to insert and remove discs when requested. Therefore, you cannot select automatic scheduling of backups when you back up to CDs, DVDs, or Blu-ray discs.
location for the first time, Norton 360 prompts you to configure the optical backup drive on your computer. Norton 360 lets you install the optical driver. You can use this choice if your PC is connected to a local network that offers a storage location to which you have access.
Flash drives and the other data storage devices that are attached to your PC can also serve as backup locations. Norton 360 displays such devices as external disk drives. If such a device is always attached to your PC, you can use it for automatic backups.
3 On the Where tab, select the location and device where you want your backups to be stored. If the device or location does not appear on the list, click Refresh List . 4 Click Save Settings . Installing optical backup driver Norton 360 offers several storage location options for backups.
Viewing or changing a backup schedule Norton 360 lets you schedule backups when it is convenient for you. You can schedule your backups to run late at night or whenever you know that your computer is not needed for any other activity.
Choose this option to have Norton 360 backup your files only when you start the backup yourself. Manual Schedule Your computer's performance is maximized if you schedule to perform your critical operations when your computer is idle.
To delete a backup set 1 In the Norton 360 main window, click Backup , and then click Manage Backup Sets . 2 On the Summary tab, in the Backup set name drop-down list, select the backup set that you want to delete. 3 Under Things you can do , click Delete backup set .
Whether you have set Norton 360 to back up your PC automatically or not, you can always run a backup. For example, you have added or modified important files and you want to be sure they are safe. In this case, you can run a backup manually. You can also run a backup at the end of the day if you do not want to wait for an automatic backup to occur.
When you restore files, you can change any of the following settings: You can choose any of the backup sets to restore the files. If you backed up your data in an external media, you must connect it to your computer to restore those files. Norton 360 lists all the backup sets that you ran backup for and that your PC can currently detect.
You can restore to the original locations of the files, or navigate to a new location where you can restore your files. Norton 360 displays the total number of files and the total size of the files that you have selected for restoration.
Choosing where to restore files from When Norton 360 restores files, it displays the backup location of the most recent backup set you ran. You can change the location to restore files from a different backup location. For example, you have backed up files to drive C and then later backed up files to CDs.
Selecting files to restore When you restore backed-up files with Norton 360, you might not need to restore all the files from a backup. You can restore the files that may have been damaged, accidentally erased, or modified incorrectly. Norton 360 provides several ways for you to select only the files that you need to restore.
You can use any of the following methods, and you can combine methods, to select files to restore: You can restore all the backed-up files without excluding any file within a backup set. Restore all files and categories You can search by file name, or by part of a file name from the list of backed up files and restore them.
2 Under Files , in the Search text box, type all or part of a file name, or the extension of the file. 3 Click Search . The window that appears displays the file names that contain the text that you typed. 4 Check the files that you want to restore, and then click OK .
w Restoring files to their original locations deletes newer versions of the same files that are stored in those locations. If you do not want to replace those files with the restored files, you must move the newer versions somewhere else before you restore.
When you insert an optical disc that contains the backed-up files, the Autorun Restore feature automatically opens the Portable Restore window. w If you disable Windows auto-run option, you must manually launch the Autorun Restore feature.
To restore files using Norton 360 Autorun Restore 1 Insert an optical disc that contains the backed-up files. 2 Click the ARestore icon to launch the Autorun Restore feature. If the Windows AutoPlay option is disabled, navigate to the optical disk that has your backup, and double click the ARestore icon to launch the Autorun Restore feature.
backup destination contains the backup sets to which the backup destination is configured. Norton Backup Drive displays the files that you backed up to a media device. You must connect and turn on the media device before you view your files. You can also view the files that you backed up to Secure Online Storage.
Viewing backup files on the Norton Backup Drive You can use the Norton Backup Drive to view the files that are backed up. You can view the Norton Backup Drive after you configure backup. If you backed up your files to a media device, ensure that the device is connected to your PC and turned on.
2 Select the backup destination, and navigate to the backup set destination that contains the file that you backed up. 3 Do one of the following: 1 Right-click to select the files to restore in Norton Backup Drive, and then click Restore . The files are restored to the original location by overwriting the existing files.
About solutions to the backup problems The following table provides some tips to help you avoid backup problems. The following tips apply to all backups: 1 Perform backups regularly. The more often you back up, the less chance there is that you can lose important information.
The following tips apply to backups to CDs or DVDs: 1 Have extra discs on hand when you back up. This tip helps you to avoid occasional disc flaws or situations where the amount of backed up data is more than you anticipated. 1 Label your backup discs with the complete details, so that you can find the right disc when you need to restore files.
The following tips apply to backups to external drives: 1 Some drives use older Windows file systems, such as FAT-16 or FAT-32 that cannot store files larger than 4 GB. For such large files to back up, ensure that your backup drive is formatted with a file system that supports large files, such as NTFS.
The following tips apply to backups to online storage: 1 Make sure that your PC does not automatically disconnect from the Internet when it is not in use. 1 Regularly check the amount of space that you have left in your Secure Online Storage, and consider purchasing more storage space before you need it.
and search the Symantec Knowledge Base for solutions to your problem. To get additional help with backup problems 1 In the Norton 360 main window, click Support , and then click Get Support . 2 In the Norton Autofix window, click Open Support Web Site to launch the support Web site.
Although online backup is convenient and safe, before choosing it for your backup method, consider the following limitations: Speed limitations 465 Protecting your media and data About online backup c.
The amount of time that it takes to transfer your backup to the Secure Online Storage depends on the speed of your Internet connection. If you have many files to back up, the first backup can take hours or days, depending on the speed of your Internet connection.
up your smaller files, such as your financial documents and word-processing documents. If a backup is in progress, you should leave your computer turned on, so that the backup can finish. However, if a backup is interrupted, then the next time it starts, it resumes where it left off and continues until it finishes.
1 The amount of online storage space that is available to you Your product needs to be activated to use the online backup feature. The first time you configure online backup, Norton 360 connects to your Norton Account and requests that you sign in to the account.
storage does not contain sufficient space for the backup, Norton 360 notifies you and provides you an option to buy more space. You do not have to wait until Norton 360 tells you that you need more online storage space. You can purchase additional space at any time.
all automatic backup of files. You can use the Run Backup Now option in the main window if you want to back up your files from all the backup sets. You can turn off or turn on backup from the Settings window, Backup Settings window, or from the Backup Details window.
Turning off or turning on backup setting options Norton 360 provides you various options to manage your backup settings. Norton 360 backup settings let you access the backup details of a particular file by status icon overlays without opening the product.
Indicates that the file has been excluded from backup Norton 360 displays a disabled backup status on a file when you exclude the file from any of the backup sets. Gray icon with a slash mark Norton 360 Backup provides the Norton Backup Drive in your Windows Explorer after you configure your backup.
3 In the Backup Settings window, do one of the following: 1 To turn off icon overlays, in the Backup Status Overlays row, move the On/Off switch to the right to the Off position. 1 To turn off Norton Backup Drive , in the Norton Backup Drive row, move the On/Off switch to the right to the Off position.
Protecting your media and data Turning off or turning on backup setting options 474.
This chapter includes the following topics: 1 About Norton 360 Settings 1 Customizing Norton 360 Settings 1 Turning on or turning off Quick Controls services 1 About Antivirus settings 1 About Firewal.
You can configure the following Detailed Settings in the Settings window: Specify how certain types of viruses and spyware, as well as other threats, are handled in Norton 360. You can specify whether incoming emails are checked and instant messenger is scanned.
View all the devices available in your network and specify the trust level of the devices that are connected to your network. You can hide or show the Network Security Overview window at startup and configure the communication port that Norton products use to communicate with each other.
Configure Identity Safe to secure your online identities and transaction data. You can also configure Safe Surfing options. Identity Protection Specify when and how often Norton 360 examines your computer for viruses and other risks. Tasks Scheduling Use the options in this window to configure the security of your product.
The Quick Controls in the Settings window let you turn on or turn off the following services: Turns on or turns off Silent Mode You can turn on Silent Mode for a period of one hour, two hours, four hours, six hours, or one day.
Turns on or turns off Smart Firewall When you turn on Smart Firewall, it monitors communications between your computer and the other computers on the Internet.
provides the slider setting for you to decide whether to resolve security threats automatically or ask you before it takes an action. 1 You can configure a protection feature by either selecting the options that are provided for the configuration or by providing the required information.
1 Safe Surfing 1 Identity Safe 1 Backup 1 Backup Status Overlays 1 Automatic LiveUpdate 1 Smart Firewall 1 Norton Tamper Protection You can move the mouse pointer over a service name to see a description of that service. You should leave all of the services turned on except Silent Mode.
The Antivirus settings obtain the latest virus definitions through definition updates and keep your computer secure from the latest security threats. You can use the following Antivirus settings: The Automatic Protection settings let you control the scanning and monitoring of your computer.
Scans and Risks Customizing settings About Antivirus settings 484.
Scans and Risks settings let you customize the scans that Norton 360 performs on your computer. You can use the following Scans and Risks options: 1 Computer Scans Norton 360 lets you run different types of scans to detect and prevent any virus infection on your computer.
Norton 360 to protect the ports. 1 Email Antivirus Scan Email Antivirus Scan protects you from the threats that are sent or received in email attachments. This option lets you define how Norton 360 should behave when it scans email messages. Based on the options you choose, Norton 360 automatically scans the email messages that you send or receive.
1 Exclusions / Low Risks Exclusions options specify the items such as folders, files, and drives that you exclude from Norton 360 scans. Scans, signatures, and low-risk items are some items that you can exclude from scanning Exclusions options let you choose which categories of risks you want Norton 360 to detect.
Antispyware protects your computer against the security risks that can compromise your personal information and privacy. Norton 360 protects your computer from vulnerabilities through the latest definition and protection updates.
About Automatic Protection settings The Boot Time Protection option on the Automatic Protection tab provides an enhanced security level from the time you start your computer. This option ensures better security by running all the necessary components that are required for computer protection as soon as you start your computer.
You can use the following Real Time Protection options: Auto-Protect Customizing settings About Antivirus settings 490.
Auto-Protect loads into memory and provides constant protection while you work. It checks for viruses and other security risks every time that you run programs on your computer. Auto-Protect checks for viruses when you insert any removable media, access the Internet, or use the document files that you receive or create.
boot virus infects your removable media, ensure that Auto-Protect is turned on to rescan the removable media. You then insert the removable media and open it from My Computer for Auto-Protect to rescan it. You can also scan it manually to verify that it is not infected.
SONAR Protection 493 Customizing settings About Antivirus settings.
Symantec Online Network for Advanced Response (SONAR) provides the real-time protection against threats and proactively detects unknown security risks on your computer. SONAR identifies the emerging threats that are based on the behavior of applications.
360 to automatically remove low-certainty threats if it does not get any response from you when SONAR Advanced Mode option is enabled. 1 Show SONAR Block Notifications This option lets you enable or disable SONAR Block notifications.
You can use the following Scans and Risks settings: Computer Scans Customizing settings About Antivirus settings 496.
Norton 360 lets you run different types of scans to detect and prevent any virus infection on your computer. The scans are Quick Scan, Full System Scan, and Customized Scan. You can use the various Computer Scans options to customize the scans that Norton 360 performs on your computer.
Scans the Microsoft Office files when you open them. If you install Microsoft Office 2000 or later after Norton 360 is installed, you must turn on this option to scan Microsoft Office files automatically. 1 Rootkits and Stealth Items Scan Scans for rootkits and other security risks that might be hidden on your computer.
1 Tracking Cookies Scan Scans for the small files that programs might place on your computer to track your computing activities. 1 Full System Scan Scans your computer when it is idle.
The Scan Performance Profiles settings let you configure how Norton 360 should scan your computer based on the digital signature and trust level of the files. w You must configure the Scan Performance Profiles settings before you run a scan or before a scan is scheduled to run.
Protected Ports settings protect the POP3 and SMTP ports of your email program. You can use this option to manually configure your POP3 and SMTP email ports for email protection.
Exclusion / Low Risks Customizing settings About Antivirus settings 502.
Exclusions options specify the items such as folders, files, and drives that you exclude from Norton 360 scans. Scans, signatures, and low-risk items are some items that you can exclude from scanning. Exclusions options also let you choose which categories of risks you want Norton 360 to detect.
also remove items from the excluded-items list. 1 Signatures to Exclude from All Detections Lets you select known risks by name and remove a risk name from the excluded-items list You can also view the risk impact that is based on the performance, privacy, removal, and stealth impact.
Security risks, such as spyware and adware, can compromise your personal information and privacy. Spyware and adware programs are closely related. In some cases, their functionalities may overlap; but while they both collect information about you, the types of information that they collect can differ.
Norton 360 protects your computer from vulnerabilities through the latest program and definition updates. Definition updates contain the information that lets Norton 360 recognize and alert you to the presence of a specific virus or security threat.
The following tabs are available in the Firewall settings window: Lets you activate the general firewall features and customize the ports that your computer uses to access Web pages The general settings let you control how firewall handles the uncommon protocols and the network traffic to and from your computer.
Prevents intrusion attempts and protects your Web browser from attacks by malicious Web sites You can use the Download Intelligence option that is available on this tab to protect your computer against any unsafe file that you download. This feature supports only downloads using the HTTP protocol and Internet Explorer and Firefox browsers.
Lets you activate the advanced protection features of Smart Firewall The advanced settings let you turn on or turn off the Automatic Program Control feature. Automatic Program Control automatically configures Internet access settings for the Web-enabled programs that you run for the first time.
your computer uses to access Web pages. Your options are: Determines how the Smart Firewall handles uncommon protocols. Uncommon Protocols Returns the Smart Firewall to its default state. You can use the Reset option to ensure that all recommended firewall rules and settings are configured.
Automatically allows the Internet traffic that matches the connections that an application opens. Check this option to do the following: 1 Analyze the network traffic that enters your computer. 1 Block the suspicious applications that try to connect to your computer.
to date. If you do not use Automatic LiveUpdate, you should run LiveUpdate once a week. Norton 360 also provides the Web Browser Protection feature to protect your Web browser from malicious programs. w The Browser Protection feature is available for Internet Explorer 6.
when Automatic Program Control is turned on. You can use this option to specify how Norton 360 must control any network traffic that uses Teredo to communicate with your computer. When you turn off Automatic Program control, you can turn on Advanced Events Monitoring.
Monitors the Trojan horses or malicious programs that inject code into an application's process without triggering firewall alerts. Code Injection Monitors the Trojan horses and other malicious programs that manipulate an application's behavior to connect to the Internet without triggering firewall alerts.
About Norton AntiSpam settings With the increase in usage of email, many users receive a number of unwanted and unsolicited commercial email messages that are known as spam. Not only does spam make it difficult to identify valid email messages, but some spam contains offensive messages and images.
You can configure Norton AntiSpam settings on the following tabs: The options on the Filter tab let you configure the list of allowed and blocked email senders. You can also configure the option to filter the email messages through the Web Query filter.
Lets you add specific addresses and domains (for example, @symantec.com) from which you want to receive email messages. Allowed List Lets you add specific addresses and domains from which you do not want to receive email messages. Norton AntiSpam marks all email messages from these addresses or domains as spam.
You have the following options on the Client Integration tab: Norton 360 supports Norton AntiSpam integration with Microsoft Outlook and Outlook Express. In Windows Vista, Norton 360 also supports Norton AntiSpam integration with Windows Mail. When you turn on an email client, Norton AntiSpam integrates with the email client.
The following email clients do not support client integration: 1 Outlook 2010 64-bit 1 Thunderbird 1 Windows Mail About My Network settings The Network Security Map settings let you configure the communication port that Norton products use to communicate with each other.
You have the following options: Manages the trust level of the devices that you manually add to your home network. Trust Control is a special network that lists all the devices that you manually add to the Network Security Map, irrespective of their connection status.
Shows the communication port that Norton products use to communicate with each other over the network. If you change the communication port number on your computer, you must change it on each computer that is connected to your Network Security Map.
particular file without opening the product. The Backup Settings window provides you the option to turn off or turn on the Backup. Under Backup , you have the following options: Lets you configure what, where, and when to back up your important files You can use the Configure option to specify the source, destination, and schedule of the backup.
Lets you view the list of backup destinations where your files are backed up in the Windows Explorer You can also add a file to a backup set and delete a file from a backup set. In addition, you can restore a file from a backup set on the Norton Backup Drive to your customized location.
Lets you specify the amount of local disk space that you want to reserve. When you perform an online backup, Norton 360 creates a temporary file in your local disk for file transfer. At times, this file becomes large and consumes a large amount of free space available on your local drive.
Antiphishing tells you the following things about the Web pages that you visit: 1 If it is safe to enter confidential information 1 If the Web page is known to be fraudulent 1 If the Web page is appro.
log in to Identity Safe. The password protects you by restricting unauthorized access to your data in Identity Safe. The Identity Safe feature provides you the ease of using your Identity Safe data when you are on the move. You can create an online vault and save your data in the online vault.
Advice Description Feature You can use the information that you store in the cards to do the following: 1 Automatically fill forms 1 Provide sensitive information without having to type it while you are online In this way, Identity Safe protects you from keyloggers that steal and misuse your identity.
Advice Description Feature It becomes difficult to manage various identity numbers. Edit Notes stores all of your sensitive IDs in a very secure way and lets you easily use them while you are online.
Task Scheduling includes the following settings: Lets you specify the tasks that should run in the background automatically when your computer is idle These automatic tasks include activities that are related to PC Security and PC Tuneup.
Scheduling Customizing settings About Task Scheduling settings 530.
Lets you schedule PC Security and PC Tuneup related activities You can specify how often Norton 360 should scan your system for security and performance issues and when it should perform backups.
idle when there is no detectable mouse or keyboard activity for a period that you specify as idle timeout duration. When you schedule your scans weekly or monthly and check the Run only at idle time option, Norton 360 scans your computer when it is idle.
Lets you view how Norton 360 has protected you for the past 30 days. This report includes the activities that Norton 360 performed to protect your computer. You can turn on the Monthly Report option to let Norton 360 automatically display the Monthly Report once in every 30 days.
Lets you specify the automatic configuration details, proxy settings, and the authentication details to connect to the Internet. Programs such as LiveUpdate and Norton Insight use the specified proxy server settings to connect to the Symantec server over the Internet.
Lets you submit selected security and application data to Symantec for analysis. Norton Community Watch protects you against new potential risks. It collects the information about new security threats from your computer and submits the information to Symantec for analysis.
Performance Monitoring Customizing settings About Administrative Settings 536.
Lets you monitor the performance of your computer. When the Performance Monitoring option is turned on, Norton 360 monitors the CPU usage and memory usage of your computer. It also records the important system activities that you performed over the period of the last three months.
Norton 360 saves the event in the Security History log but does not alert you with the notifications. You can also turn off this option if you do not want to view performance alerts. By default, this option is turned on. 1 Resource Threshold Profile for Alerting Lets you configure the resource threshold profile for displaying performance alerts.
1 Use Low Resource Profile On Battery Power Lets you configure Norton 360 to change the resource threshold to low profile when your computer runs on battery power.
1 High-Usage Alert for: 2 CPU When this option is turned on, Norton 360 detects and notifies you about the increased usage of the CPU resource by any program or process. By default, this option is turned on. 2 Memory When this option is turned on, Norton 360 detects and notifies you about the increased usage of memory by any program or process.
1 Program Exclusions Lets you select specific programs to exclude from appearing in performance alerts. You can use the Configure option to list the programs for which you do not want to get performance alerts. Lets you save your battery power by suspending a list of background jobs when your computer is on battery power.
Lets you secure the product and protect it from unauthorized changes. You have the following options: 1 Non-Admins Access to Settings Lets you access and configure all the options in the Settings window from a non-admin user account as well By default, this option is turned off.
Silent Mode Settings 543 Customizing settings About Administrative Settings.
Lets you turn on or turn off Silent Mode . You have the following options: 1 Silent Mode When you turn on the Silent Mode option, you enable Silent Mode for a specified duration. Norton 360 suppresses all alerts and suspends the background activities for the duration that you specify.
When you use a Media Center application to record a TV program, Norton 360 detects the activity, and automatically turns on Quiet Mode. When Quiet Mode is turned on, Norton 360 suppresses the background activities but continues to display alerts and notifications.
Lets you delay the automatic running of Norton-specific background tasks when you resume your computer from hibernate mode or standby mode. Automatic Resume Delay Lets you specify duration for running Norton-specific programs on your computer that run automatically when you turn on your computer.
Lets your PC run smoothly and efficiently by deleting the unused temporary files and browsing history if you use Firefox Web browser. Norton 360 automatically cleans up Internet Explorer temporary files, history, and bookmarks as a background activity.
If you want to temporarily turn off Norton Product Tamper Protection , you can turn it off for a specified duration. w You cannot run System Restore on your computer when Norton Product Tamper Protection is turned on. You must temporarily turn off Norton Product Tamper Protection to run a successful System Restore.
To turn on Norton Product Tamper Protection 1 In the Norton 360 main window, click Settings . 2 In the Settings window, under Detailed Settings , click Administrative Settings . 3 Under Product Security , in the Norton Product Tamper Protection row, move the On/Off switch to the left to the On position.
You can turn off the Settings Password Protection option if you no longer require password protection for your Norton 360 Settings. Securing your Norton 360 Settings using a password You can secure your Norton 360 Settings from unauthorized access by setting up a password for your product settings.
Turning off Norton 360 Settings password You can protect your Norton 360 Settings with a password using the Settings Password Protection option. If the Settings Password Protection option is turned on, you need to enter the Settings password each time to view or configure your Norton 360 settings.
w The reset settings password option appears in the Select Uninstall Preference window only if the Settings Password Protection option is turned on. To use the Settings Password Protection option, go to the Norton 360 main window, and then click Settings >General >Product Security .
This chapter includes the following topics: 1 Finding the version number of your product 1 Finding the End-User License Agreement 1 About upgrading your product 1 About Norton Autofix 1 Staying inform.
Finding the End-User License Agreement End-User License Agreement (EULA) is a legal document that you agree to while installing the product. EULA contains information such as the restriction on sharing or usage of the software, the user rights on the software, and the support information.
turn on the Automatic Download of New Versio n option. To turn on the Automatic Download of New Version option, go the Norton 360 main window, and then click Settings > Administrative Settings > Automatic Download of New Version > On .
updates. You can use LiveUpdate to obtain the latest updates. The upgrade process might not work if your Web browser is incompatible to communicate with the Symantec servers. w Your product must be activated and you need an Internet connection to check and install new product version.
To check for a new version of the product 1 In the Norton 360 main window, click Support . 2 In the Support drop-down menu, click Check for New Version . This option is available only if your product is activated. The Web page that appears displays whether a new version of the product is available or not.
configure the proxy settings of Norton 360. See “ Configuring Network Proxy Settings ” on page 51. If you do not know your proxy settings, contact your Internet service provider or network administrator for assistance.
4 In the Checking Your Connection window, click Retry . 5 If you use a proxy server to connect to the Internet, you may be prompted to authenticate. If you are prompted, then in the Proxy Settings Detected window, do the following: 1 In the Username box, type the user name that you provided when you configured your Network Proxy settings.
To stay informed about protection issues 1 Open your Web browser, and go to the following URL: http://www.symantec.com 2 In the Symantec Web site, click Norton . 3 In the menu bar that appears, do the following: 1 Click the Viruses & Risks tab, and then click any item on the left pane to find out more details about it.
w Support offerings may vary based on the language or product. About Norton Support Web site The Norton Support Web site provides a full range of self-help options. By using Norton Support Web site, you can do the following: 1 Find help with your product download, product subscription, product activation, product installation, and other issues.
contact the technical support team in the following ways: Chat in real time with a support representative. For more complex technical issues, chat offers the option to allow a support representative to connect remotely to your computer and resolve your problem.
also use the Search Support box to find solution using a keyword. Norton Support Web site also contains useful links to the product manual, the Norton Account, the Norton Forum, and the spyware help under Additional Resources . To use the Norton Support Web site 1 In the Norton 360 main window, click Support .
You can also use the click here link at the bottom of the Norton Autofix window to contact a support representative. w Availability of support varies by region. Regular telephone and Internet connection fees apply in certain countries. To get support by phone 1 In the Norton 360 main window, click Support .
subscription, you cannot obtain updates of any kind and the software no longer functions. When you run LiveUpdate near the end of your subscription period, you are prompted to subscribe for a nominal charge. Follow the on-screen instructions to renew your subscription.
The ClubNorton Web page includes a regularly updated article library, a glossary, the Norton Forums, and the Norton Update Center. You can also find the following useful links in the Web page: 1 Syman.
2 In Windows Control Panel , do one of the following: 1 In Windows XP, click Add or Remove Programs . 1 In Windows Vista, click Programs and Features . 1 In Windows 7, click Programs > Programs and Features . The Programs option in Windows 7 is available when you select the Category option in the View by drop-down list.
6 Do one of the following: 1 Click Restart Now (recommended) to restart your computer. 1 Click Restart Later to restart your computer later. Norton 360 is not fully uninstalled until you restart your computer.
A about customer support 561 Actions window deleting security risks 124 performing actions 124 restoring security risks 124 submission, items to Symantec 124 activation 21 about 20 Norton Account 24 o.
attention infected files 216 infected items 158 resolve any items 158 Attention Required about 158 resolving the risk 158 Auto-Protect notifications 211 Automatic LiveUpdate turning off or turning on .
Browser Protection turning on and turning off 266 Browsing options 352 Browsing Options about 352 C cache files 404 Cards about 343 adding 344 deleting 346 duplicating 346 update image 344 updating 34.
detecting security risks 210 device adding 384 editing details 387 excluding from Intrusion Prevention scan 394 purging from exclusion list 268 remotely monitoring 376 removing from the Network Securi.
firewall rules (continued) removing 258 turning on and off 256 Firewall settings adding programs 241 folders scanning 227 fragmentation 402 Full Screen Detection about 191 Full System Scan 155 schedul.
Internet (continued) temporary files 227, 404 Intrusion AutoBlock blocking computers permanently 265 turning on and off 263 unblocking computers 264 Intrusion Prevention 506, 511 about 260 exclusion l.
Metered Broadband Mode (continued) turning off 297 turning on 297 Metered Broadband mode defining bandwidth 298 Monthly Report activities 101 multipartite viruses 223 N Network changing trust level 38.
Norton AntiSpam 279 about 279 Address Book Exclusions 286 configure 515 Feedback 291 settings 515 SSL 279 Web Query 292 Norton Autofix support assistants 557 Norton Backup and Restore 411 Norton Backu.
optimizing 401 and fragmentation 402 Options Client Integration 282 P password changing 358 editing 338 Norton Account 31 saving 336 updating 343 PC security categories 103 PC Tuneup categories 103 di.
Q Quarantine adding an item 141 items, submitting for analysis 143 managing items 138 opening 138 removing items 142 restoring items 141 Quarantined Items view adding items 111 Quick Controls turning .
Safe Web turning off 310 turning on 310 scan at the command prompt command line scanning 205 Scan Complete appearing after a scan 216 Scan Complete window appearing after a scan 156 Scan Facebook Wall.
Settings 475 Administrative Settings 532 antivirus 482 customizing 480 firewall 257, 506, 509 home network 519 Identity Protection 524 Quick Controls 481 settings Task Scheduling 528 settings password.
Symantec Web site blogs and forums 559 System Insight about 59 Events graph 59 monitoring activities 62 Performance graph 59 system status graph activity details 64 T Task Scheduling settings 528 task.
Windows temporary files 227 wireless network viewing status 397 worms 222 Index 582.
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foo Norton from Symantec products protect consumers from traditional threats with antivirus, phishing protection, and spyware protection. They also protect against bots, drive-by downloads, and identity theft, and are light on system resources.
Een belangrijk punt na aankoop van elk apparaat Symantec Norton 360 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Symantec Norton 360 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Symantec Norton 360 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Symantec Norton 360 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Symantec Norton 360 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Symantec Norton 360 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Symantec Norton 360 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Symantec Norton 360 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
