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CommW orks 5210 IP T elephony Manager User Guide Release 2.3 Part Number 10044879.
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CommW orks 5210 IP T elephony Manager User Guide Release 2.3 Part Number 10044879.
Copyr ight © 2 001, 3C om Corp oration . All r ights r eserv ed. No pa rt of th is docu mentat ion may be repr oduc ed in an y form or by any means or used to make any deriv ativ e work (such as translation, transformation, or adaptation) without written perm ission from 3Com Corporation .
C ONTENTS C ONTENTS A BOUT T HIS G UIDE Finding I nformation ............... ............. ............ ............. .................... ............. ............. ......... xi ii Convention s .......................... ................... ........
vi Auto Resp onse ........ ............. ............. ................... ............. ............. ............. .................... .. 31 AutoRespo nse Conf iguration .. ............. ............ .................... ............. .............
vii 4 M AINTENAN CE Upgrading Software .............. ................... ............. ............. ................... ............. ............. ...69 Software Upgrad e Methods ... ............. ............. ................... ............. ...
viii B C OMMAND L INE I NTERFA CE General Syntax ................ ............. ............. ................... ............. ............. ................... ....... 10 1 IP T elephon y Manager C onsole .... ............. ............ ............
ix L IST OF T ABLES Table 1 Content Descrip tion..... ................... ............. ............. ................... ............. .......... xiii Table 2 Notice Icon Des criptio n ................... ............. ............. ............. ...
x L IST OF F IGUR ES Figure 1 Performance Window .......................... ............. ............. ................... ............. .... 23 Figure 2 Media Gat eway Netw ork Time Protocol W indow .... .................... ............. ..........
xi Figure 54 Communi ty String Wa rning Mess age ......... .................... ............. ............. .......... 7 9 Figure 55 Device Deta ils Dial og Box .............. ............. .................... ............. ............. .......... 7 9 Figure 56 Inventory Wi ndow .
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A BOUT T HIS G UIDE About This Guide conta ins an overview of the IP T el ephony Manager User Guide, describes wher e to fin d specific i nformation, li sts conventions and rel ated documentation, and expla ins how to contact CommWorks Corporation.
xiv A BOUT T HIS G UIDE Conventions The followin g tables lis t conventions in this guide. Related Documentation The following documents contain i nformation about the components of th e CommWorks IP .
Cont act ing Comm Work s xv ■ CommWor ks IP T elephony Pa rameter (MIB) Ref erence Guide ■ CommWor ks IP T elephony T rap (Ala rm) Refer ence Guide ■ CommWorks 4007 SS7 Si gnaling Gateway Operat.
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1 I NSTALLATION This chapter con tains an overview of IP T elephony Manager and install ation proced ures for UNIX. This chapter con tains the following topics : ■ Overview ■ Management W orkstati.
18 C HAPTER 1: I NSTALLATION The management st ation uses Management Infor mation Bases (MIBs) , defined for each car d in the hub, to issue commands to the NMC. The NMC executes the command s and obtains the resul ts using a pr oprietary CommWorks prot ocol.
Before Yo u Begin 19 T able 6 lists the softwar e requir ements needed to achie ve the best performance fr om IP T elephony Manager . If you a re installi ng HP OpenVi ew for the f irst time, temporarily disable autodiscove r y . Do not all ow OpenView to discover the devices on your network automat ically .
20 C HAPTER 1: I NSTALLATION If you are using HP OpenView , you must ins tall it befor e you install IP T elephony Manager . If not, HP OpenV i ew does not integr ate correctly . Make sure IP T elephony Manager and HP OpenView are i nstalled on the same system.
Install ing IP Teleph ony Manager 21 8 From the command li ne prompt, type the fol lowing commands and press Return after each: TCMHOME=<installation directory> (for example, /opt/tcm) export TCMHOME mkdir -p $TCMHOME cd cdrom/cdrom0/tcm_sol (for HP, tcm_ux) .
22 C HAPTER 1: I NSTALLATION Starting IP T elephony Manager After yo u complete the installati on and modify the path statement, you can start IP T elep hony Manager .
Connecting to Entit ies 23 T o view the e ntity aft er the it i s connected us ing IP T elephony Manag er: 1 Start I P T elephony Manager . 2 Clic k File and th en clic k Open from the IP T elephony Manger Consol e window . 3 Select the enti ty from the lis t.
24 C HAPTER 1: I NSTALLATION Integrating with HP OpenView The IP T elephony M anager in stallation script instal ls OpenView integr ation files to the appr opriate OpenView Network Node Manager subdir ectories .
Inte gra ting wi th HP Ope nVi ew 25 If CommW orks devices were popul ated in OpenView b efore IP T elephony Manager was instal led, the network map will not displ ay the CommWorks bitmaps corr ectly aft er IP T elephony Manager in tegration.
26 C HAPTER 1: I NSTALLATION Linking CommWorks Objects If you choos e to insta l l HP OpenView , you must install it befo re IP T elephony Manager . This lets you start IP T elephony Manager dir ectly from HP OpenView . T o link CommWorks objects in HP OpenView to IP T elephony Manager , use the following procedur e.
2 C ONFIGURATION This chapter des cribes how to configur e CommWorks IP T eleph ony M anager . This chapter con tains the following topics : ■ Management Stat ion Configuration ■ Component Configu.
28 C HAPTER 2: C ONFIGURATI ON Component Configuration The IP T elephony Manager Console window is used to selec t target components whenever you are performi ng configuration, s ending commands, or upgrading component s through softwar e download.
Synch ronizing Networ k Time 29 Selecting Pub lic NTP Servers 1 From a ny computer wit h internet acces s, access the following webs ite: http://www .eecis.udel.edu/~mi lls/ntp/cloc k1.htm 2 From th e website, r ecord the IP addr esses for t wo separate active servers.
30 C HAPTER 2: C ONFIGURATI ON 5 Enter the Primary and Sec ondary NTP IP Addr esses (r efer to Reco rdin g the NTP IP Addr esses ). 6 Set the Operational Mode t o Unicast .
Auto Response 31 Auto Respo nse AutoResponse let s network managers define a set of act i ons (auto r esponse script) to be taken automaticall y when a speci fied event occurs in the chassis.
32 C HAPTER 2: C ONFIGURATI ON 3 Select the ev ent from the Event dr op-down list. 4 Select wha t you want the system to do when the selected even t occurs fr om the A vailable Responses lis t and click Add . The res ponse is added to the Responses Configu red list box.
Setting Authorized Stations 33 Figure 6 Author ized Stations Add W indow 4 In the Add dialog box, ent er the IP address fo r the workstation you ar e curr ently working fr om and click OK . The Authorized S tations Completi on window appears with the newl y added IP addres ses listed.
34 C HAPTER 2: C ONFIGURATI ON Defining a Range of IP Addresses for Authorized A ccess Y ou can de fine a range of IP addr esses for aut horized acce ss by using the Network Mask fi eld in the author ized access list. The network mas k that you type in this fiel d masks the IP addr ess for t hat entry to define a range of aut horized IP addre sses.
Threshol d Monitoring C onfiguration 35 Figure 9 Paramet er Group Se lection Window The Thr eshold Monitor Conf iguration window appear s. Figure 10 Confi guring Thresholds Window.
36 C HAPTER 2: C ONFIGURATI ON The followin g table contains the fiel ds and the values of the Configuri ng Thre shold window . Ta b l e 8 Thr eshold Monit or Configur ation Fields Field Name Description Possible Sele ctions Thresh old Object Objec t ID which is to be monito red.
Addi ng a T hresho ld P aramet er 37 5 After you have set the trap t hreshold s on the Gatek eeper , SIP Pr oxy Ser ver , or any of t he Back-e nd S erv ers, you mus t restar t the SNMP age nt. R efer to Restarti ng Other Entities in Ch apte r 4 for mo re infor matio n.
38 C HAPTER 2: C ONFIGURATI ON Figur e 11 Select ing an Entity W indow 4 From the Parameter Gr oup Selection window , select Thre shold Monitor Configuratio n . Figur e 12 Paramete r Group Selection W indow The Thre shold Monitor Configurati on window appears.
Addi ng a T hresho ld P aramet er 39 Figure 13 Confi guring Thresholds Window 5 Configur e the fie l ds in the Configuri ng Threshold window as need ed. Refer to Ta b l e 8 . Click Set . 6 Set Thr eshold Row Status to cr eateAndGo . As shown i n the foll owing figur e.
40 C HAPTER 2: C ONFIGURATI ON Figur e 14 Adding Th reshold Parameters Window 7 Click Set . 8 If you changed the thr eshold parame ters on the Gatekeeper , SIP Proxy Serve r , or an y of the Back- end S erv ers, yo u mus t restart th e SNM P ag ent. R efer to Restarti ng Other Entities in Chapter 4 for mo re inform ation .
Editin g a Threshold Parameter 41 4 From the Par ameter Group Select ion window , select Threshold Monitor Configuration . Figure 16 Para meter Grou p Selection W indow The Thr eshold Monitor Conf iguration window appear s.
42 C HAPTER 2: C ONFIGURATI ON 5 Set Thr eshold Row Statu s to not ins serv ice . 6 Change the c onfiguration as you need, r efer to Ta b l e 8 , and click Set . 7 Set the Threshold Ro w Status to a ctive . The followin g figur e shows the Thr eshold Parameter dr op-down list.
Saving an d Restori ng Configurations 43 Saving and Restoring Configurations The Save configur ation utility perfor m s a discover y of the configuration of a device and sav es it to a file.
44 C HAPTER 2: C ONFIGURATI ON Figur e 19 Save Cha ssis NVRAM Dialog Box 2 Enter or select t he .nvr fi le you ar e saving to and clic k OK . The default di rectory for .
Saving an d Restori ng Configurations 45 Figure 20 Rest ore Chassis NVRAM Dialog Box 2 Enter or selec t the .whb file you are r estoring fr om and click OK .
46 C HAPTER 2: C ONFIGURATI ON Not all components support the Sav e to NVRAM feature. For those that support t his feature , the HIPer DSP and NMC cards, you must select the right command type a nd group.
Saving an d Restori ng Configurations 47 Figure 21 Save Chas sis CFM Dialog Box 3 Enter or selec t the .cfm file you ar e saving to and click OK . The defaul t dire ctor y for .
48 C HAPTER 2: C ONFIGURATI ON Figur e 22 Restor e Chassis CFM Dialo g Box 2 Enter or select t he .cfm file you are restori ng from and c lick OK . The default di rectory for .
3 N AVIGATING AND U SING TH E S YSTEM This chapt er describes th e menus in the I P T elephony Manag er . The function of the menus can vary dependi ng on the component, i f that is the case, then you are referr ed to that individual component ’ s user manual.
50 C HAPTER 3: N AVIGATING AND U SING THE S YSTEM Figur e 23 IP T elephony Manager Con sole W indow The IP T elephony Manager Console window cont ains a graphical repr esentation of the T otal Cont rol ch assis. The vi ew can be change d by the View menu to s ee the fr ont or ba ck of the ch assis.
Accessin g IP Telepho ny Manager Wi ndow 51 Figure 24 IP T elephony Man ager Server W indow T o perform a function on t he Gatekeeper , SIP Proxy Se rver , or Back-end Server , click on the se rver icon and simply choose the command from the main menu.
52 C HAPTER 3: N AVIGATING AND U SING THE S YSTEM File Menu The file menu is used t o open devices on the system, save and r estore configura tions, and to i mport Softwar e download fi les. Figur e 25 shows an example of the File menu from the Medi a Gateway .
File M enu 53 Save Chassis NVRAM Submenu The Save Chassis NVRAM sub m enu saves the Media Gateway chassi s configurat ion to a spe cific fil e on NVRAM. Refer to Chapter 2 for mor e informati on on saving the chassi s to NVRAM (IP T elephony Manager Chassis Console only).
54 C HAPTER 3: N AVIGATING AND U SING THE S YSTEM Vie w Me nu The View menu lets you adjust the way IP T elephony Manager display s the console or server window . Figur e 28 Vi ew Me nu Other Side Submenu The Other Side submenu displ ays the r everse s ide of the chas sis.
View Menu 55 Figure 30 Icon View W indow The first ic on displays the Command T ool dialog box fo r the chosen entity . The second icon display s the Configuration menus. The thir d icon displays the softwar e download dialog box for the sel ected entity .
56 C HAPTER 3: N AVIGATING AND U SING THE S YSTEM Configuration Menu The Configurat ion menu is used to set the V oIP chassis to your envi ronment req u ire m e nt s. Figur e 31 Configur ation Menu Progr amm ed Settings Submenu The Prog rammed Settings submenu display s the Configuration T ool window for the sele cted entity .
Configu ration Menu 57 Figure 32 EdgeSer ver Pro Car d Parameter Gr oup Wi ndow The Configurati on T ool menu contains the foll owing fields: ■ Selected targets — T he n ame of th e targe t to be c onf igured from thi s menu that was selecte d from t he IP T elephony Manager chass is or server .
58 C HAPTER 3: N AVIGATING AND U SING THE S YSTEM Figur e 33 Example of Hi Per DSP Modem Identifi cation Configuration T able Click on the cel l with the setti ng you want to edit. If a value is r ead-only , the cursor c hanges to the “ No ” sign when plac ed over the cel l.
Configu ration Menu 59 ■ Exit — Closes the window and displays the p revious wi ndow . ■ Adjusting Column Width — Y ou can a djust the c olumn width using t he mouse. Plac e the cursor over the c olumn divisor line until it changes to a bar and arr ow , then click and dr ag the line left or right.
60 C HAPTER 3: N AVIGATING AND U SING THE S YSTEM ■ Execute — Exec utes the selected command for the sel ected targets. ■ Close — Close s the Command T ool window . Software Download Submenu The Softwar e Download submenu displays the fil es to be downloaded for the specifi ed entity .
Configu ration Menu 61 For example, 0000000010010000 means t hat DIP switches 8 and 5 ar e ON and all others ar e off. ■ Software V ersion — V ersio n of sof tware cu rrently in stalle d in th e component's f lash RAM.
62 C HAPTER 3: N AVIGATING AND U SING THE S YSTEM Figur e 37 Auto Response Window The AutoRespon se dialog box contains the foll ow ing fiel ds and buttons: ■ Selected T argets — This box shows the slot(s) or channel(s) select ed in the chassis di splay .
Fault Menu 63 Fault Menu The Fault menu lets you enable /disable traps and de fine the trap ’ s dest ina tion. Figure 38 Faul t M enu T rap Settings Submenu The T rap Setting submenu define s the traps for the specifi ed entity . Refer to the indiv idual component user guide fo r information about setting t his for your V oIP component.
64 C HAPTER 3: N AVIGATING AND U SING THE S YSTEM T rap Destinati on Submenu The T rap Destinat ion submenu defines and modifies wher e the traps ar e sent. Refer to the indi vidual component user guide for inf ormation about sett ing this f or your V oIP component.
Security Menu 65 Figure 42 Perf ormance Monitor Menu After you cli ck OK, a table, or graph appe ars showing the events you selec ted in real time mode. Security Menu The Securit y menus lets you se t the SNMP communit y strings and mai ntain the management c apabilities at the select ed station.
66 C HAPTER 3: N AVIGATING AND U SING THE S YSTEM Community Names Submenu The Community Names submenu lets you set the SNMP community strings. The IP T elephony Manager defaul t value for SNMP community string is publi c for r ead only and pr iva te for read -wri te.
Security Menu 67 ■ Modify — Brin gs up a dialog box for changi ng the network mask or com men t for th e sele cted d evi ce. (Y ou mu st sel ect an entry from the lis t befor e using thi s button.) ■ Del ete — Del etes the s elected en try . When you click Add , the Authoriz ed Stations Add dialog box appears.
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4 M AINTENANCE This chapt er describes h ow to use I P T elephony Manager to upgrade s oftware and perform general maintenanc e tasks on CommW orks IP T elephony Plat for m ca rds.
70 C HAPTER 4: M AINTENANCE Back-end Servers: ■ CommWorks SNMP SubAgent ■ OOBMan ■ Prov isioning Serve r ■ Dir ectory Mapping Server ■ Accounting Ser ver ■ Billing S upport Server Remote upgrades of the above listed firmware card s are also accomplis hed through th e use of SDL- 2.
Upgrad ing So ftwar e 71 ■ Extr act s the CA B file from th e DMF file. ■ Extracts the instal lation files fr om the CAB file. ■ Runs the setup. T able 9 list s a comparison of the ins t allat ion methods.
72 C HAPTER 4: M AINTENANCE If you do not have unzip ca pabilities on your UNIX sy stem, you can download the free ware from the internet and install it on your system. 3 Select the compone nt to which you want to download software. The Media Gateway , Gatekeeper , SIP Pr oxy Ser ver or select the Back-en d Server .
Comman d Too l 73 When the softwar e download is co m plete, a gree n box appears under the command status. 9 Clic k OK when finished. Command T ool The Command T ool is used to perf orm hardwar e and softwar e commands on a selected componen t, such as busy-out, disco nnect, res et, or save to NVRAM.
74 C HAPTER 4: M AINTENANCE Figur e 48 Example HiP er DSP Hardware Commands Figur e 49 shows the software commands that can be execut ed for the HiPer DSP car d. Figur e 49 Example HiP er DSP Software Commands 1 Select the ty pe of command you want to perform from the Command to Execute or Categ ory drop-down boxes.
Restarting Othe r Entities 75 Figure 50 Exampl e Media Gateway Command Statu s Color Codes Restarting Other Entities Y ou can res tart the Gatekeeper s, Back-end Servers, and SIP Prox y Servers gracefull y or by a hard r estart.
76 C HAPTER 4: M AINTENANCE The entit y has been s uccessfully restart ed. Restarting after Parameter Change s Ther e are v arious parameter s located und er the Configurat ion menu that can be se t to me et you r requiremen ts.
Settin g Manual Switchov ers 77 For the Back-end Ser vers: ■ Accounting S er ver — r estart 3Com Accounting service on IP T elephony Manager , or stop and start 3Com V oIP Accounting Data servi ce applet on the W indows NT machine.
78 C HAPTER 4: M AINTENANCE Changing the SNMP Community Strings The I P T elephony Manager defaul t value for SNMP community string i s public for r ead only a nd private for read- write . T o chan ge th e defa ult values you m ust first cha nge the community string on the devices and th en on IP T elephony Manager .
Changing the SNMP Comm unity Strings 79 A warning message app ears verifying t hat you ar e about to c hange the community st ring and that thi s change will impact any user who trie s to connect to the IP T elephony Mana ger chassis.
80 C HAPTER 4: M AINTENANCE 6 Click OK . 7 If you changed the 3Com SNMP Community String s on the Gatekeeper , SIP Prox y Server , or any of the Back-end Ser vers, you must re start the SNMP agent. Refer to Restarting Othe r Entities for more inf ormat ion.
Displaying I nventory Informa tion 81 Displaying Inve ntory Information The IP T elephony Ma nager can display the inst alled components on your V oIP system; such as the ser ial numbers, hardwar e and softwar e versio n, DIP switch sett ings , and m emo ry for ea ch ca rd.
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A E RR OR M ESSA GES Over view Error messa ges are divided int o two types: ■ Invo ca tion E rrors — result fr om missing or inval id use of command syntax, and are r eported immediat ely to stderr .
84 A PPENDIX : E RR OR M ESSAGES Invocation Err ors This topic describes the er ror mess ages that can occur from a command syntax err or . The invocati on errors categori es listed here ar e: ■ Com.
Invocatio n Errors 85 Channel range con t ai ns zero : < target speci fication > A channel range incl udes 0 (e.g., S1C0-2). Time slot ra nge c ontains zero: < target specif ication > A time slot range cont ains zero.
86 A PPENDIX : E RR OR M ESSAGES Err or , unexpec ted command li ne format The user did not suppl y an IP addre ss, or (Non-GUI only) did not pr ovide a filena me. Command T ool The foll owing are t he Command T ool er ror messages and what they indicate.
Invocatio n Errors 87 Error: T oo many targe ts specified The user s pecified mor e than on e IP addre ss/slot-cha nnel combination. ( There is mor e than on e white sp ace-separated word in the target list.) Inva lid targe t name The target does not spe cify a valid IP addr ess or host name.
88 A PPENDIX : E RR OR M ESSAGES Extens ion is no t ’ sdl ’ Fata l Erro r (tcmsdl). Non fatal err or (xtc m sdl). This err or occurs if the speci fied SDL file does not have the corr ect extension (* .sdl). For tcmsdl , an err or message i s displayed on the scr een or output to the log file, and th en th e util ity te rmin ates .
Invocatio n Errors 89 Error: T oo many targe ts specified The user s pecified mor e than on e IP addre ss/slot-cha nnel combination. ( There is mor e than on e white sp ace-separated word in the target list.) Invalid target fo rmat The target does not spe cify a valid IP addr ess or host name.
90 A PPENDIX : E RR OR M ESSAGES Error: insufficie nt argum ents A "-a", "- m", or "-d" dir ective ended unexpecte dly . Error: no target supplied The user did not suppl y an IP addre ss or host name on the command line.
Execut ion Err ors 91 Error cons tructing target s pecifica tion...h ostnam e no longer valid? The user was pr om pted for tar get slot/channels usi ng the chassis select ion dialog.
92 A PPENDIX : E RR OR M ESSAGES Miss ing or invali d de vice.d at fil e! IP T elephony Manage r has a cor rupt device conf iguration schema, or other inte r nal e rror . Missing or in vali d softw are.dat file ! IP T elephony Manage r has a cor rupt device conf iguration schema, or other inte r nal e rror .
Execut ion Err ors 93 The select ed co nfigurat ion file was saved from a chas sis o f a different s ize. C ontinu e? Select eit her Y es or No. .whb file does not match chassis size Fata l error un less -F (force mism atch ) is spe cified . The sele cted configura tion file is from a chassi s with a different card configura tion.
94 A PPENDIX : E RR OR M ESSAGES Ther e are no command s for this typ e of device. The device confi guration files do not lis t any commands for the target devic e. Inval id gr oup name: < name > The device confi guration files do not lis t < name > as a valid group.
Execut ion Err ors 95 Cannot lo ad between cha nnel and car d levels The "load f rom" sour ce is at channel lev el while the target devices are at c ard level, or vi ce versa. Missin g devi ce configur ation file There i s no configur ation schema file for the target devi ces.
96 A PPENDIX : E RR OR M ESSAGES Canc el Executi on and exit pr ogram? Issued in a "Y es/No" dialog when user quits fr om window frame while command/test i s in progre ss. (GUI, warning only) Pr ogram exit d uring executi on The command or test pr ogram was terminated (e .
Execut ion Err ors 97 Selecte d device is not a modem The target slot is not a modem. Channel number out of rang e: < numb er > The target channel number is invalid for the parti cular type of car d. No D S0 assign ed to m odem. T e st aborted .
98 A PPENDIX : E RR OR M ESSAGES Commun ity strin g and Comment too long. T runcate? Issued i n an "OK/Cancel" dial og when a community string and/or c om ment is enter ed that is too long.
Execut ion Err ors 99 < filena me > does not exi st Fata l Error (tc msdl ). Nonf ata l error (xtc msd l). This e rror occu rs if you sele cted a filename t hat does not exist. For tcmsdl, an err or message is display ed on the scr een or output to the log file, and then the utility ter minates.
100 A PPENDIX : E RRO R M ESSAGES SNMP Set Fa iled Fata l error . This er ror occ urs if th e targ et card is co mm unica ting with th e Softwar e Download util ity , but does not respon d corre ctly to a SNMP Set command. The e xact SNMP err or is di splayed.
B C OMMAND L INE I NTERFAC E The command line interfac e consists of a number of non-inte ractive commands or utilities. T hese utiliti es are run at the c ommand line fr om a shell prompt or a shel l script.
102 A PPENDIX : C OMMAND L INE I NTERFACE An "x" place d at the beginning of any IP T elephony Manage r command omits command parameters and the target sl ot and channel designation-onl y the target IP addr ess or hostname is r equired.
Gener al Syntax 103 For instance , to display Help for t he Softwa re Download util ity , type the following command: tcmsdl -h [-c readcomm][-C writecomm] readc omm — read only communit y string writ ecomm — r ead/write communi ty string Used to specify th e SNMP community strings that have been ass igned to the device.
104 A PPENDIX : C OMMAND L INE I NTERFACE S Sets target slots i n the specif ied range C Sets target channels i n the specif ied range. If omitt ed, execution at the car d level i s assu med. T Sets target timesl ots in the specified range . If omitted, exec ution at the channel ( span line) le vel is assumed.
Conf igura tio n 105 Configuration The configurat ion command line interf ace (CLI) uses the foll owing syntax: tcmget command: tcmget [-h] [-l logfile ] [-c re adcomm] [-C writecomm] [-z] [-L] [-a] [-f file ] [-F] [ -G group [ parameter ].
106 A PPENDIX : C OMMAND L INE I NTERFACE -f ( filename ) ■ tcmget: Place the r esult output of the get operati on in a file given by < filena me > (stdout can be desi gnated using a filename o f ’ - ’ ). ■ tcmset: Read the output of the get operation fr om the file given by < filena me > and use it to set the va lues.
Conf igura tio n 107 ( parameter ) Parameter whose value is to be prin ted (for tcmget) or se t (for tcmset). (For example, ’ Ser ial Number ’ .) Each parameter shoul d be separated by a space and r equires pr oper shell quoting. At least one par ameter should be supplie d per gr oup, unless -L (list parameter s by group) is specifi ed.
108 A PPENDIX : C OMMAND L INE I NTERFACE Specifi es slots or channels to be issued commands. T arget has the following format: < IP-host >:S< s-range >[,C< c-range >][,S< s-r ange > [,C< c-range >]...] where I P-host can be IP-dot notati on, or a host name that is defined in the host da tabase or /etc /hosts fi le.
Actions/C ommands 109 Actions/Commands The command utility uses the fol lowing syntax: tcmcmd [-q] -E command -G group [-P parameter ][-F][-p seconds ] target Query Curr ent Command Status (-q) Wher e.
110 A PPENDIX : C OMMAND L INE I NTERFACE [-p seconds] Sets amount of time, in seconds, between pol ls. Target Follows ge neral syntax . Note that if you omit a ch annel range, the command is assu med to b e t arge ted at t he sl ot level.
SNMP Com mands 111 SNMP Commands This descri bes how to set SNMP community stri ngs and how to monitor the SNM P pa rame ters. For securit y reasons, you can not view the community strin gs through IP T elephony Manager . Setting SNMP Community Strings This sect ion describes how to set the SNMP community str i ngs.
112 A PPENDIX : C OMMAND L INE I NTERFACE Wher e: -l ( logfile ) Log file for system diagn ostic messages. GUI defaul t: log to UNIX syslog; CLI default: stderr . Speci fy ’ - ’ (hyphen) to r everse these two behavi ors. -h Displays this he lp message.
SNMP Com mands 113 -G (BI) Selects a gr oup, followed by a list of paramet ers within that gr oup which are to be retr ieved. (For exampl e, ’ NM C Identif i cation ’ .) Group speci fications must appear after al l other command arguments, and befor e the target .
114 A PPENDIX : C OMMAND L INE I NTERFACE T one T est This secti on describes how to send and rec eive a tone test. Send T one T est (-S) The followin g command causes the modem to send a tone of th e specif ied fr equency , duration, and amplit ude.
Modem Tests 115 Receive T one T est (-R) Use the followin g command to r eceive a tone test: tcmtone -R [-t] [-s num ] [-p nu m ] target Modem T ests tcmtest -T test [-s num ] target Query Curren t T .
116 A PPENDIX : C OMMAND L INE I NTERFACE Device Save and Restore The f ollowing commands ar e used to save and res tore the confi guration on the specifi ed device. Save Configur ation tcmsave -f filename target Wher e: filename The .whb output fil e to w hich the conf iguration is stor ed.
Softwa re Dow nload 117 Softwar e Download T o run tcmsdl, is sue the following command: tcmsdl [-s sdlfile ] [-n nacfile ] [-F] [-v] target Wher e: sdlfile The SDL file name (if omitted, uses l atest version ava ilable for card type). nacfile The NAC file name (if om itted, uses latest versio n available for car d type).
118 A PPENDIX : C OMMAND L INE I NTERFACE Filename Pr efixes Filename pr efixes indicat e which component type uses a given SDL or NAC file. In most c ases, the NAC and SDL files for a given c omponent have the same pref ix.
Featu re Enable 119 Featur e Enable The following command li ne launches the Featur e Enable option: tcminv [-l logfile ] [-h] [-c re adcomm] [-C writecomm] [ target ] Wher e: -l logfile The log file for syst em diagnost ic messages. The GUI log fi le default is th e UNIX syslog fi le.
120 A PPENDIX : C OMMAND L INE I NTERFACE Wher e: IP-host Can be in IP-dot notat ion, or a host name that is define d in the host data base or etchos ts file. :S< Slot > The decimal number r epre senting the location of t he car d in the chassis.
Autho ri zed Sta tion T ool 121 -f filename The file to sa ve inventory to (f or CLI only). target Spe cifi es ch assis ho st(s ) to be d ispla ye d. The form at f or targe t is a s fo llows : < IP-hos t > C an be in IP-dot notat ion, or a host name that is defined i n the host databa se or / etc/h osts file .
122 A PPENDIX : C OMMAND L INE I NTERFACE target An optional parameter tha t specif ies the IP addre ss or hostname of the NMC in which stations ar e being config ured If no ta rget is speci fied, the GU I beha ves as if -h wa s the on ly par amet er passed.
AutoResponse 123 AutoResponse The AutoRe sponse can be invoked by the followi ng syntax: tcmarsp [-E event ] [-h] [ target ] Wher e: -E event Specifies which event to us e as the default. The specif ied parameter must be a subst ring of one of the event des criptive strings desc ribed below .
124 A PPENDIX : C OMMAND L INE I NTERFACE Slot Level Events and Response s The followin g are the events and th e responses to the events fro m the AutoResponse command Events: ■ Module I nserted .
AutoResponse 125 ■ Reset By DT E ■ DTE T ransmit Idle ■ Block Err or Count at Thr eshold ■ Fallback Count at Thr eshold ■ Dial Out Login Fai l ur e ■ Dial Out Restri cted Number ■ Dial I.
126 A PPENDIX : C OMMAND L INE I NTERFACE ■ T est Modem ■ T est Analog NIC ■ T est Analog Phone Line ■ Restor e Analog Phone Line ■ Busy out DS0 - T1 Slot (N) Span ( N) Channel (N) ■ Resto.
AutoResponse 127 :S< s-range > A decimal number of a range s1-s 2 (wher e s1 and s2 are deci m al numbers separated by a li teral hyphen) r epresenting the locati on of the card(s ) in the chassis.
128 A PPENDIX : C OMMAND L INE I NTERFACE.
C G LOSSARY This appendix lis ts acr onyms and terminology used in the Co m mWor ks V oIP applicati on. A-Link Access link. S S7 Signali ng link used to connect the Signal ing T ransfer P oint (STP) and Signal ing Switch Point (SSP) . ACF Admissi on Confirm — This is a call flo w mes sage .
130 A PPENDIX : G LOSSARY CD Colli sion Detect ion — A process wher e a simultan eous transmission has ta ken place. W orkstati ons can determine if this has happened if th ey do not recei ve an acknowledg ement fr om the recei ving station wit hin a certain amount of time.
Appe ndi x : Gl os sary 131 CSMA Carrier Sense Multiple Acce ss — Media-access mech anism wherein devices r eady to transmit data first check the channel for a carrier . If no carrier is sense d for a specifi c period o f time , a device can transm it.
132 A PPENDIX : G LOSSARY DRAM Dynamic Random Access Me mory — The reada ble/writable memo ry used to stor e data in PC s. DRAM store s each bit of infor mation in a "c ell" composed of a capacitor and a tran sistor . DRJ Disen gage Reject — This is a c all fl ow m essag e.
Appe ndi x : Gl os sary 133 ESD Electrostatic Discharge — Discharge of s tored st atic electricit y that can damage electr onic eq uipment a nd impair e lectrical circ uitry , r esulting in complet e or inter mittent fa ilures.
134 A PPENDIX : G LOSSARY IDE Integrat ed Drive Electr onics — St andard i nterface to the hard disk dri ve on the PC. IEC Internatio nal Electr otechni cal Commiss ion — The in ter natio nal standar ds body for electr otechnol ogy . IIS Internet I nformation Server — Micr osoft Windows NT web based server .
Appe ndi x : Gl os sary 135 LRJ Location Reject — This is a call f low mes sage . LRQ Location Request — This is a call flow mess age. MBP Management Bus Protoco l — This prot ocol was developed by 3Com and is used i n the NMC to commu nicate to th e other cards in the T otal C ontrol chassis.
136 A PPENDIX : G LOSSARY OOBMAN Out-of-band Manage r — OOBMan is an a pplication that r uns on 3Com W indows NT components of th e CommWorks IP T elephony platfor m .
Appe ndi x : Gl os sary 137 RCF Registrat ion Confirm — Th is is a call flow message. RISC Reduced Inst ruction Se t Computer — Centra l processing unit ar chitectur e that gre atly red uces proc .
138 A PPENDIX : G LOSSARY SS7 Signa ling Sy stem 7 — A globa l standar d for tel ecommunicati ons as defin ed by the Internatio nal T elecommuni cation Union (ITU ). The SS7 standar d defines the pr ocedure pr otocol by which net work elements in the PSTN exchan ge informatio n over a digi tal signaling networ k.
Appe ndi x : Gl os sary 139 TDMA Time Divisi on Multipl exing Adap ter — A device that allows analog voice and da ta devices to wor k throug h an ISDN connecti on. The term inal adapter i s a pr otocol convert er that a dapts equi pment not designed f or ISDN, s uch as phon es, faxes, and modems.
140 A PPENDIX : G LOSSARY ZCS Zer o Code Suppr ession — U sed primarily wit h T1. The insertio n of a one bit to pr event the tr ansmission of eight consec utive zer os on an active line . When ei ght or mor e consecutive zer os are det ected on the line, the syst em considers the line inacti ve, and rele ases the line.
I NDEX Symbols .cfm files 48 .dmf 69 .nvr files 44 , 47 A access ing IP T ele phony Mana ger 49 acronyms 129 Action/Comman ds menu 59 adjusting co lumn width 59 author ized a ccess 66 authorized acc e.
142 L LED Pol l Info menu 54 LED s tatus 54 linking objects in HP Open View 26 M making c hange s 73 managemen t functions 66 managemen t station clea ring 80 configur ation 27 manua l Gate keepe r sw.
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CommWorks Corporation 3800 Golf Road Rolling Meadows, IL 60008 ©2001 3Com Cor poratio n All righ ts reser ved Printed in the U. S.A. Part Num ber 10044 879.
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