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INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER’S MANUAL WACOM Co., Ltd. Interactive Pen Display INSTALLATION GUIDE AND USER’S MANUAL UE-0248 (A) 0X1075229 (A).
Copyright © WACOM Company, Limited, 2002 All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes.
1 Interactive Pen Display INSTALLATION GUIDE AND USER’S MANUAL.
2 Introduction and Overview The Wacom ® Cintiq ™ 15X Interactive Pen Display combines an LCD display with a Wacom tablet. This gives you a direct point-and-draw-on-screen interface that can be used with a Personal Com- puter (PC), Macintosh ® computer, or SGI ™ or Sun ® workstation.
3 Precautions on Use and Handling Be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.
4 H A N D L I N G ■ High Voltage. Do not open or disassemble the Cintiq Interactive Pen Display. There is a risk of electrical shock when the casing is open. This will also void your warranty and Wacom shall have no responsibility to repair or replace the product.
5 Radio and Television Interference (U.S.A.) The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and television reception.
6 CE Declaration (Europe) The equipment described in this manual generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Wacom instructions—it may cause interference with radio and television reception.
7 Table of Contents CHECKING P ACKED COMPONENTS 9 INTERACTIVE PEN DISPLA Y COMPONENTS 10 ■ Front View ■ Rear View INST ALLA TION 12 ■ System Requirements ■ Step 1: LCD Display Installation ■.
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9 Checking Packed Components In your package you will find the following items: Cintiq Interactive Pen Display, Main Unit Grip Pen and Pen Stand UP-911E-01A and PST-A026-04) Installation Guide and User’s Manual (This manual.) Wacom Tablet CD (Contains the driver software.
10 Interactive Pen Display Components F R O N T V I E W The LCD display and tablet sensor function as an integrated input and output device. The LCD display supports resolutions up to 1024 x 768 pixels at 16,777,216 colors. The tablet sensor reports pen coordinates, pressure, switch, and eraser information.
11 R E A R V I E W Stand Adjustment Lever Pull this lever to adjust the stand. Release the lever to lock the stand in place. Be careful to avoid catching your finger in the gap of the movable portion of the stand. CAUTION Connector Panel Cover To remove the cover, slide it to the right.
12 Installation S Y S T E M R E Q U I R E M E N T S Before installing Cintiq, make sure that your computer meets the following system requirements: ■ Macintosh. OS 8.6, 9, or 10.1 and higher. DVI or VGA video connector, available USB port, and CD-ROM drive.
13 ■ Connect the power supply to Cintiq. See C Then connect the supply’s power cable and plug the supply into an AC outlet. See D S T E P 1 : L C D D I S P L A Y I N S T A L L A T I O N Cintiq can be used alone or with another display, such as a CRT monitor or LCD projector.
14 LCD Display Cabling Diagram Cintiq, rear view DC In put Analog Digital DVI to DVI cable Or... VGA to DVI cable DVI-I connector Do not attach the USB or serial data cable until instructed to do so.
15 ■ Turn on Cintiq. The power LED will light. ■ Next, turn on your computer. Windows 98 and Me: The New Hardware Wizard will display. Insert the Wacom Tablet CD and follow the prompts selecting the default options. If prompted for the location of the files, be sure to check the box for the CD-ROM drive.
16 ■ The maximum resolution of Cintiq is 1024 x 768, True Color (24 bit). As necessary, configure the display control panel settings for the proper size and color resolution. The number of colors is constrained by the capabilities of your video card.
17 Tablet Cabling Diagram Cintiq, rear view Cable guides To USB port Or... To serial port Connect either the USB or serial cable; do not connect both cables. Wacom recommends using the USB connec- tion, if available. Rear panel of your computer CAUTION Do not use any cable that did not come with Cintiq; use of an improper cable may damage the unit.
18 Tablet Software Install for Macintosh To install the tablet software: ■ First turn on Cintiq, then turn on your computer and allow the operating system to fully load. Cintiq will automatically register as a USB device. ■ Disable any virus protection programs and close all open applications before installing the software.
19 Tablet Software Install for Windows with USB Connection To install the tablet software: ■ First turn on Cintiq, then turn your computer on and login, allowing the operating system to fully load. Cintiq will automatically register as a USB device.
20 Tablet Software Install for Windows with Serial Connection If you are using Windows 95 or NT 4.0 (SP-3), follow the instructions in this section to install the tablet as a serial device. To install the tablet software: ■ First turn on Cintiq, then turn on your computer and login, allowing the operating system to fully load.
21 Tablet Software Install for SGI or Sun To install the tablet portion of Cintiq, install the Wacom tablet driver software. Refer to the Quick Start Guide that came with your Wacom UNIX kit for instructions on installing the tablet driver software. Be sure to check the README file for late-breaking news.
22 Using the Grip Pen W O R K I N G W I T H T H E G R I P P E N ( U P - 9 1 1 E ) As you work with Cintiq, you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper. Hold the Grip Pen as you would a pencil.
23 U S I N G A P E N Pointing and Selecting Move the Grip Pen above the Cintiq display screen to position the screen cursor. The cursor jumps to the location where you place the pen (absolute positioning). Press the pen tip on the display screen to make a selection.
24 Working with Cintiq As you work with Cintiq, you can rest your hand lightly on the display screen, just as if it were a drawing board or sheet of paper. ■ Because the Cintiq drawing surface will be a little higher than your desk, consider adjusting the height of you desk or chair to assure comfortable use of the device.
25 Customizing Cintiq C U S T O M I Z I N G T H E G R I P P E N The Basics The Wacom Tablet Control Panel makes it easy to customize Cintiq and the Grip Pen. Be sure to see the online Help for detailed information on working with the Wacom Tablet Control Panel and customizing Cintiq.
26 Calibrating Cintiq You may want to calibrate Cintiq and the Grip Pen in order to align the screen cursor position with the position of the Grip Pen on the display screen. This may be required to adjust for parallax caused by the display screen overlay.
27 Learning More About Cintiq Refer to the online Help for information on using and customizing Cintiq. Windows systems: To view Help, click on the Windows Start button and choose Programs . From the Wacom Tablet group, choose the Wacom Tablet option.
28 A D J U S T I N G T H E L C D D I S P L A Y Factory Presets, Multi-Sync, and User Settings Factory Presets: To display images with the best quality (based on the incoming signal), Cintiq comes with a number of factory default standard display modes.
29 The basic process for working with the OSD is as follows: ■ Press the Menu button to open the OSD main menu. ■ Use the + or – buttons to select an option. When the option you want to adjust is highlighted, press the Enter button. The current settings and adjustment sub-menu for that option will appear.
30 Horizontal Center (VGA only) Select to move the screen image left or right. To automatically adjust, use the Reset option. Menu Position Select to move the OSD menu around the display screen. Color Provides settings for 9300 ° , 6500 ° , and 5000 ° Kelvin.
31 Adjusting Pitch and Phase (VGA Only) Some computers and video cards may not allow the multi-sync function to fully work when Cintiq is first connected. If some portion of text appears blurred, adjust pitch and phase by following the procedure below.
32 Power Saving Cintiq conforms to VESA and Energy Star power savings guidelines. When using Cintiq with a VESA Display Power Management Signaling (DPMS) compliant computer or graphics card, the display will automatically comply with the below power saving parameters.
33 Caring for Cintiq Keep the Grip Pen and the Cintiq LCD screen surface clean. Dust and dirt particles can stick to the pen and cause wear to the display screen surface. Regular cleaning will help prolong the life of your LCD screen surface and pen. Keep Cintiq and the Grip Pen in a clean, dry place and avoid extremes in temperature.
34 Troubleshooting If the Wacom tablet driver failed to load properly, first perform any recommended action in the error message on your screen. If the Cintiq hardware does not function properly, refer to the troubleshooting section below. If necessary, refer to the online Help for additional troubleshooting information.
35 D I S P L A Y T R O U B L E S H O O T I N G If you encounter problems with the Cintiq display, refer to the following table. Your problem may be described here, and you can try the solution offered. For additional information about color issues, refer to the documentation that came with your operating system or applications.
36 VGA Problems Solutions The display ripples or flickers. The display is not clear. The display and LCD panel are not lined up. The display size is not correct. The display ripples or shows a moiré pattern. The display color is not even. ■ Open the OSD menu, go to the Reset menu, and select the Auto Adjust option.
37 O B T A I N I N G T E C H N I C A L S U P P O R T If you have a problem with Cintiq, first check the appropriate setup chapter in this guide to make sure the unit is installed correctly. Then review the Troubleshooting section within this guide and in the online Help; your problem may be described there and you can try the solution(s) offered.
38 Support Staff If you think your Cintiq Interactive Pen Display is not working properly, contact the Wacom support staff in your area. USA, Canada, Central and South America Contact your local distributor, or: Worldwide Web: http://www.wacom.com/productsupport 24-hour Technical Support information: FAQs—Frequently Asked Questions and answers.
39 Japan Contact your local distributor, or: Worldwide Web: http://tablet.wacom.co.jp S o f t w a r e u p d a t e s a n d i n f o r m a t i o n . (Japanese) FAX: ++81-(0)47-380-8711 Technical Support. (Japanese) Internet Email: tablet@wacom.co.jp Technical Support and sales.
40 Appendices D U O S W I T C H R E M O V A L A N D I N S T A L L A T I O N Some users prefer to remove the DuoSwitch when working with the Grip Pen. For example, you may want to remove the switch in order to focus on a drawing and eliminate any accidental clicks that would occur if you unintentionally pressed on the switch.
41 3 2 1 To Install the DuoSwitch: 1 . Remove the pen tip cone by turning it counterclockwise. Then pull the grip forward over the pen tip. 2. Install the original grip (the one with the DuoSwitch access slot) by aligning the pen case rails with the grooves inside the grip and pushing the grip over the pen tip.
42 U S I N G A N A L T E R N A T E M O U N T O R S T A N D If you will be using Cintiq in an installa- tion that requires the use of an alternate mounting platform, you can remove the adjustable stand from the unit and mount the pen display onto a VESA con- forming mount arm or stand.
43 S P E C I F I C A T I O N S General Specifications Physical dimensions (W x D x H ): 405 x 340 x 53 mm (16.0 x 13.4 x 2.1 in), excluding stand Weight: 3.
44 Tablet Reading technology: Electromagnetic give and receive method Active area: 304.1 x 228.1 mm (11.98 x 8.99 in) Resolution: 20 lpmm (0.05 mm) (508 lpi (0.002 in)), max Accuracy: ± 0.5 mm ( ± 0.02 in), average Maximum reading height: 5 mm (0.2 in) Maximum report rate: 185 points/sec.
45 W A R R A N T Y Limited Warranty for products purchased and used in U.S. and Canada WACOM warrants the product, except for the Software, to be free from defects in materials and workmanship under n.
46 WACOM LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WAR- RANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF WACOM’S EXPRESS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS.
INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER’S MANUAL WACOM Co., Ltd. Interactive Pen Display INSTALLATION GUIDE AND USER’S MANUAL UE-0248 (A) 0X1075229 (A).
Een belangrijk punt na aankoop van elk apparaat Wacom 15X (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
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