Gebruiksaanwijzing /service van het product BAOO CTL-460 van de fabrikant Wacom
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User’ s manual for Windows & Macintosh ® ® Bamboo T ouch (CTT -460) Bamboo Pen (CTL-460) Bamboo & Bamboo Fun (CTH -460, CTH-461, CTH-661) Setting up Navigate with touch Customize touch Exp.
Contents Index Contents 2 Index 2 Bamboo User’ s Manual for Windows ® & Macintosh ® V ersion 1.0, Rev E1209 Copyright © Wacom Co., Ltd., 20 09 All rights reserved. No pa rt of this manual m ay be reproduced except for your express persona l use.
Contents Index Contents 3 Index 3 TABLE OF CONTENTS About the manual 5 Navigating th e manual 6 YO U R B A M B O O 7 Identify your tablet model 7 Bamboo T ouch tablet 8 Bamboo & Bamboo Fun tablets.
Contents Index Contents 4 Index 4 Pen (model LP-160E), for Bamb oo 71 Bamboo Fun small tablet (model CT H-461) 71 Bamboo Fun medium tablet (model CTH-6 61) 71 Pen (model LP-161E), for Bamb oo Fun 71 B.
Contents Index Contents 5 Index 5 ABOUT THE MANUAL This manual provides quick access to information about Bamboo . The information is common to Windows and Macintosh computers and Windows screen captur es are shown, unless otherwise noted. • Go directly to t able of contents or index topics by clicking on t hem.
Contents Index Contents 6 Index 6 NAVIGATING THE MANUAL Use the navigation contr ols to move through the manual: Go to fr ont page. Go to table of contents. Go to index. Go back to previous view . Page back, or page forward. Go to topic. T opi c contin ued.
Contents Index Contents 7 Index 7 YOUR BAMBOO This section introduces you t o B a m b o o . T h e q ui c k e s t w a y t o l e a r n a b o u t y o u r B a m b o o t a b l e t i s t o b e c o m e familiar with its appearance and features. • Not all pr oduct models are av ailable in all r egions.
Contents Index Contents 8 Index 8 BAMBOO T OUCH TABLET Active area Use single- or two-finger input for clicking and navigating with touch . Use two-fing er input for gestures that control other functions, s uch as scrolling and zooming. Learn about the touch expe rience with Bamboo .
Contents Index Contents 9 Index 9 BAMBOO & BAMBOO FUN TABLETS Active area Includes the touc h sensor . Use single- or two-finger input for clicking and navigating with touch . Use two-fing er input for gestures that control other functions, s uch as scrolling and zooming.
Contents Index Contents 10 Index 10 BAMBOO PEN TABLET USB cable Bamboo Pen (model CTL-460) shown. Status LED Glows white when your Bamboo tablet is con nected to an active USB port. Brightens when th e pen is active. Pen holder Active area This is the active ar ea for pen input.
Contents Index Contents 11 Index 11 PEN PEN HOLDER Use the pen holder (when equipped) to store the pen when it is not in use. The pen holder does not apply to Bamboo T ouch.
Contents Index Contents 12 Index 12 SETTING UP YOUR BAMBOO T o minimize fatigue, comfortably or ganize your work area. Position your tablet, pen (if equipped), and keyboard for easy access without unnecessary reachi ng. Adjust your monitor so you can view it comfortably with a minimum of eyest rain.
Contents Index Contents 13 Index 13 As you work, you will discover many ways of interacting with your Bamboo tablet. For example: For details on these and other ways to work with your tablet, see the tou ch experience with Ba mboo or the pen experience with Bamboo .
Contents Index Contents 14 Index 14 CONFIGURING THE TABLET ORIENTATION Y ou are pr ompted to choose a default tablet orientatio n during the initial installation pr ocess using the Bamboo Installation CD.
Contents Index Contents 15 Index 15 UNDERSTANDING THE TABLET ACTIVE AR EA Depending on your tablet model, Bamboo can accept touc h input, pen input, or both.
Contents Index Contents 16 Index 16 T able t active area The ar ea of your Bamboo tablet that senses touch or pen input. For tablet models that support both pen and touch input: • T o uch input is disengaged whe never the pen tip or era ser is within the tablet proximity range .
Contents Index Contents 17 Index 17 W ORKING WITH MULTIPLE MONITORS If your computer is equipped with more than one monitor , Bamboo will map to your monitors based upon how they are configur ed in the display properties contr ol panel.
Contents Index Contents 18 Index 18 USING YOUR BAMBOO If you are new to using Bamboo, read the following sections. The touch experience with Bamboo The pen experience with Bamboo THE TOUCH EXPERIENCE WITH BAMBOO Bamboo is designed to enhance the way you work.
Contents Index Contents 19 Index 19 NAVIGATING WITH TOUCH The touch input feature of your Bamb oo tablet enables y ou to contro l a co mputer using only your fingertips on the tablet surface.
Contents Index Contents 20 Index 20 T ouch input options can be enabled or disabled within the Bamboo cont rol panel and are dependent upon application support. T ouch actions and gest ur es are av ailable when se lected in the T OUCH F UNCTIONS tab. BASIC ACTIONS enable you to navigate and perform typical mouse operations.
Contents Index Contents 21 Index 21 1B T AP WITH ONE FINGER Double-click Using a single finger , track to an item. Lift your finger and tap twice. 2A DD T OUCH TO THE L EFT Select and drag (add touch to left) Using a single f inger , track to an item.
Contents Index Contents 22 Index 22 4A DD T OUCH TO THE R IGHT Right-click (add touch to right) Using a single finger , track to an item. Then with a second finger touch and release to the right of that finger . Releasing your finger issues a right-click a nd brings up a context menu at the screen cursor position.
Contents Index Contents 23 Index 23 GESTURES enable you to control functions such as scr oll, zoom, and rotation. 7A G ESTURES S CR OLL Scroll Place two fingers on the tablet surface. Using a smooth motion, move your fingers togeth er in parallel. • Scroll up by moving your fingers in an upwar d motion.
Contents Index Contents 24 Index 24 8G ESTURES Z OOM Zoom First place two fingers on the ta blet surface. • Zoom-in by moving (expanding) your fingers away from one another .
Contents Index Contents 25 Index 25 CUSTOMIZING TOUCH Use the Bamboo control panel to customize the touch in put options for the way you like to interact with your tablet and computer .
Contents Index Contents 26 Index 26 EXPR ESSKEY BASICS Most Bamboo tablet models featur e customizable Expr essKeys. Note that ExpressKeys ar e not available for Bamboo Pen (model CTL-460). CUSTOMIZING TH E EXPRESSKEYS Use the Bamboo control panel to cu stomize the ExpressKey options.
Contents Index Contents 27 Index 27 THE PEN EXPERIENCE WITH BAMBOO Bamboo is designed to en hance the way you work. Ba mboo tablet mod els equipped for pen input enable you to interact with a computer using the pen on the active ar ea of the tablet. The pen is cor dless, battery free, and pr essure-sensitive.
Contents Index Contents 28 Index 28 USING THE PEN ON THE TABLET There ar e four basic techniques for using the pen: po sitioning, clicking, double -clicking, and dragging. If you are unfamiliar with using the pen, try the exer cises on the following pages.
Contents Index Contents 29 Index 29 Y ou can set the pen to position the sc r een cursor two differ ent ways (see setting the tablet mapping ). •I n P EN M ODE , wher ever you place the pen on the tablet, th e screen cursor will jump to a corr esponding point on the display screen.
Contents Index Contents 30 Index 30 CLICKING Click to highlight or select an item on the s creen. Doubl e-click to open it. DRAGGING Dragging is used to select and mo ve objects on the monitor screen. Tip: Y ou ca n configure Windows t o select when the pen is ov er an icon a nd to launch the icon with a single click .
Contents Index Contents 31 Index 31 USING THE PEN BUTTONS The pen is equipped with tw o button s. Each button has a programmable function that is selected when you press the button. Y ou can use a pen button whenever the pen tip is within 7 mm (0.28 inch) of the tablet active area.
Contents Index Contents 32 Index 32 WRITING AND DRAWING WITH PR ESSURE SENSITIVITY The pen responds to your hand move ments, enabling you to create natu ral-looking pen and brush str okes.
Contents Index Contents 33 Index 33 ERASING The pen eraser (when equipped) works like the eraser on a pencil. Visi t our web site for a list of graphics applications that su pport the e raser (see pr oduct info rmation ). If the eraser is not supported in an appl ication, you can stil l use the eraser for positioning, drawing, or annotation.
Contents Index Contents 34 Index 34 EYE-HAND COORDINATION EXER CISE This exercise is designed to r etrain your eye-hand co ordination for using the pen: 1. Open any graphi cs application. Us e the line tool to draw a r ectangular grid wi th line sp acin gs of about 20-25 mm (3/4 to 1 inch ).
Contents Index Contents 35 Index 35 CUSTOMIZING YOUR BAMBOO Use the Bamboo control panel to customize Bamboo for the way you like work. Opening the control panel Contro l panel overview Customize your touch experience Customize your pen experience Button functions OPENING THE CONTR OL PANEL T o open the control panel: •W i n d o w s .
Contents Index Contents 36 Index 36 CONTR OL PANEL OVERVIEW After opening the contr ol panel, you can begin customizing Bamboo. Experiment with dif ferent set tings to find what works best for you. Any changes you make will take effect immediately . Click D EFAULT to r etur n a tab to the factory settings.
Contents Index Contents 37 Index 37 CUSTOMIZE YOUR TOUCH EXPERIENCE The control panel touch options enable you to customize Bamboo for the way you like to interact with your tablet and computer when using touch input.
Contents Index Contents 38 Index 38 SETTING THE TOUCH FUNCTIONS Select the T OUCH F UNCTIONS tab. To u c h input options can be enabled or disabled and are dependent upon application support. Change the settings to custo mize how touch input works. T ouch actions and gestures are available when selected.
Contents Index Contents 39 Index 39 SETTING TABLET AND EXPRESSKEY FUNCTIONS Choose the T ABLET tab to set the tablet orientation and to customize the ExpressKeys. T a blet orientatio n Change ho w your tablet is oriented by selecting R IGH T H ANDED or L EFT H ANDE D input.
Contents Index Contents 40 Index 40 DISABLING TOUCH Choose the T ABLET tab to disable and enable touch inp ut. Available for tablet models configu red for pen and tou ch input. • Select to D ISABLE ALL TOUCH INP UT and work with the ExpressKeys and pen only .
Contents Index Contents 41 Index 41 CUSTOMIZE YOUR PEN EXPERIENCE Customizing your pen is easy . Use the pen to open the Bamboo contr ol panel. Y ou can then customize Bamboo for the way you like to i nteract with yo ur tablet and computer when using pen input.
Contents Index Contents 42 Index 42 SETTING THE TIP AND ERASER F EEL, AND DOUBLE-CLICK DISTANCE Select the P EN tab. T o create br oad brush strokes or to clic k with a light touch, u se a soft tip setting. For maximum control while drawing thin lines, use a firm tip setting.
Contents Index Contents 43 Index 43 SETTING THE PEN BUTTON FUNCTIONS Select the P EN tab to change the functions assigned to the bu ttons on your pen. Each pen button can be set to simulate a variety of mouse functions. Select the func tion to perform when pre ssing the upper or lower pen button.
Contents Index Contents 44 Index 44 SETTING THE TABLET MAPPING Select the P EN tab to set the tablet mapping. The tablet T RACKING options enable you to define the r elationship between pen movement on the tab let su rface and cursor movement on the monitor screen.
Contents Index Contents 45 Index 45 When you click on the P EN M ODE D ETAILS ... button, the P EN M ODE D ETAILS dialog box is displayed. Use the S CR EEN A RE A o ptions to se lect a screen area for tablet to scr een mapping. •A LL S CREENS . The entir e monitor(s) area is mapped; this is the default s etting.
Contents Index Contents 46 Index 46 PORTION OF SCREEN AR EA The tracking options in the P EN M ODE D ETAILS dialog box allow you to define which portion of the display screen your tablet will map to: A LL SCREENS Maps the entir e monitor(s) area. This is the default setting.
Contents Index Contents 47 Index 47 PORTION OF TABLET AREA The tracking options in the P EN M ODE D ETAILS dialog box allow you to define the tablet area that will b e mapped to the screen area: F ULL The entir e active area of the tablet is mapped. This is t he default setting.
Contents Index Contents 48 Index 48 SETTING THE PEN SPEED IN MOUSE MODE T o change the screen cursor accelerat ion and speed when using the pen in M OUSE M ODE , clic k on the M OUSE M ODE D ETAI LS ... button (located on the P EN tab). A dialog box will be displayed where y ou can make your adjustments.
Contents Index Contents 49 Index 49 CUSTOMIZING THE POP-UP MENU The Pop-up Menu is available for tablet models th at ar e configured for both pen and touch input. Select the P OP - UP M ENU tab to create the custom menu and define the available function s that will appear in the menu.
Contents Index Contents 50 Index 50 BUTTON FUNCTIONS FUNCTION DESCRIPTION C LICKS •C LICK Simulates a primary mouse but ton click. Default setting for the pen tip. •R IGHT C LICK Simulates a right mouse button clic k, which displays a context menu.
Contents Index Contents 51 Index 51 FUNCTION DESCRIPTION K EYSTROKE ... Enables you to simulate keystrokes. S elect this option to display the D EFINE K EYSTROKE dialog box.
Contents Index Contents 52 Index 52 FUNCTION DESCRIPTION P OP - UP M ENU Displays a Pop-up Menu on your screen. See customizing the Pop-up Menu for more information.
Contents Index Contents 53 Index 53 FUNCTION DESCRIPTION T OUCH T OGGLE Available for Bamboo and Bamboo Fun. T OUCH T OGGLE is useful w hen you are working with the pen and want to pr event accidental touch input (e.g., to prevent an accidental right-click).
Contents Index Contents 54 Index 54 PROBLEMS WITH YOUR BAMBOO? Most of the time your t ablet will work flawlessly . But if you are having tr ouble, W acom recommends you do the following: 1. If the tablet driver failed to load properly , firs t perform the recommended action in any error message that may appear on your scre en.
Contents Index Contents 55 Index 55 T ESTING YOUR TABLET 1. T urn on your computer and wait until the system has fully loaded. 2. Check the connection. The tablet status LED should glow whenever the tablet is properly connected and your comput er has regist ered it as a USB device .
Contents Index Contents 56 Index 56 T ESTING A PEN 1. First perform the procedur es for t esting your tablet . 2. Check the pen by opening the Bamboo control panel and selecting the P EN tab. Click on the D EFAULT button to re tur n the pen to its default settings.
Contents Index Contents 57 Index 57 T R OUBLESHOOTING TABLES If you encounter problems with your Bamboo tablet or pen (when equipped), refer to the following tables. Y our problem may be described here, and you can try the solution offer ed. Be sure to check the Read Me file for the latest information updates.
Contents Index Contents 58 Index 58 T OUCH INPUT PR OBLEMS T ouch input does not work. Re-enable touch inpu t by pressi ng an ExpressKey that is set to T OUCH T OGGLE . Otherwise, open the Bamboo control panel and go to the T ABLET tab. Be sure the D ISABLE ALL TOUCH INPUT option is deselected.
Contents Index Contents 59 Index 59 PEN INPUT PR OBLEMS The pen does not position the scr een cursor , or otherwise work. If the tablet driver does not load pr operly , pen input will not be available. • For tablet models that combine pen and touch input, basic touch movement will continue to be recognized but other actions and gestures will not.
Contents Index Contents 60 Index 60 WINDOWS-SPECIFIC PR OBLEMS Y ou have to press har d with the pen when clicking, drawing, or writing. Open the Bamboo control panel and go to the P EN tab. Move the T IP F EEL slider towar d S OFT . The pen tip does not function.
Contents Index Contents 61 Index 61 MAC-SPECIFIC PROBLEMS At startup, a d ialog box appears telling you that either the driver failed to load or the tablet prefer ences have not yet been create d. The tablet wa s not detected at st artup. Make sur e the USB i nterface cable is secur ely connecte d to an active USB port on your computer .
Contents Index Contents 62 Index 62 Inkwell does not work correctly with the tablet. There may be a pr oblem with the Inkwell prefer ences. Remove the damaged preference files as follows. They will be r ecreated when you enable handwriting recogn ition.
Contents Index Contents 63 Index 63 T ECHNICAL SUPPORT OPTIONS If you have a problem with your tablet, first check the ta blet installation guide to be sur e the unit is installed correctly .
Contents Index Contents 64 Index 64 OBTAINING DRIVER DOWNLOADS W acom periodically updates the tablet software driver to maintain compatibil ity with new p roducts.
Contents Index Contents 65 Index 65 APPENDIX This section contains tips on carin g for Bamboo, instructions on how to uninstall the tablet software, information about digital inking, your license and warranty , and more.
Contents Index Contents 66 Index 66 CARING FOR BAMBOO Keep your Bamboo tablet surface and pen (when equipped) clean. Dust and dirt particles can stick to the pen and cause excessive wear to t he tablet surface.
Contents Index Contents 67 Index 67 UNINSTALLING THE SOFTWAR E Follow the appropriate pr ocedure below to r emove the tablet driver software fr om your system. Important: When you remove the tablet softwar e from your system, your tablet will no longer operate with full tablet functionali ty but w ill continue to function as a mouse device.
Contents Index Contents 68 Index 68 PEN AND DIGITAL INK CAPABILITIES IN WINDOWS V ISTA Microsoft Windows V ista provides ex tensive support for pen* input.
Contents Index Contents 69 Index 69 ABOUT THE WINDOWS V ISTA T ABLET PC INPUT PANEL The Input Panel enables you to use ha ndwriting or an on-scree n keyboard to dir ectly enter text. There are a number of ways to launch the Input Panel: • Click on the Input Panel icon which appears when yo u move the sc reen cursor into a t ext entry ar ea.
Contents Index Contents 70 Index 70 PR ODUCT SPECIFICATIONS GENERAL SPECIFICATIONS BAMBOO T OUCH TABLET (MODEL CTT -460) BAMBOO TABLET (MODEL CTH-460) Aspect ratio 16 : 10 Coordinate resolution, pen 100 lpmm (2540 lpi) T o uch input resoluti on 4 lpmm (101.
Contents Index Contents 71 Index 71 PEN (MODEL LP-160E), FOR BAMBOO BAMBOO FUN SMALL TABLET (MODEL CTH-461) BAMBOO FUN MEDIUM TABLET (MODEL CTH-661) PEN (MODEL LP-161E), FOR BAMBOO FUN Pen tip travel 1.0 mm (0.04 in) or less Pressur e levels 1024 levels Eraser tip travel 1.
Contents Index Contents 72 Index 72 BAMBOO PEN TABLET (MODEL CTL-460) PEN (MODEL LP-160), FOR BAMBOO PEN Pen active ar ea (W x D) 147.2 x 92.0 mm (5.8 0 x 3.62 in) Physical size (W x D x H) 248.2 x 176.1 x 8.5 mm (9.78 x 6.94 x 0. 33 in), approximately , excluding pen ho lder and rubber feet W eight 360 g (0.
Contents Index Contents 73 Index 73 PR ODUCT INFORMATION T o lear n more about Bamboo and how to take full advantage of the many pen and digital inking features in Microsoft Windows Vista, visi t the .
Contents Index Contents 74 Index 74 RADIO AND TELEVISION INTERFER ENCE The equipment desc ribed in this manual gene rates, uses, and ca n radiate radio-frequency energy . If it is not installed and used properly—that is, in stric t accordance with Wa com ins tructions—it may cause interference with ra dio and television reception.
Contents Index Contents 75 Index 75 INDUSTRY CANADA (CANADA ONLY) Industry Canada, Class B “This Class (B) digital apparatus complies with Canadian ICES-003” “Cet appareil numerique de la classe (B) est conforme a la norme NMB-003 du Canada.
Contents Index Contents 76 Index 76 PR ECAUTIONS WA R N I N G S Do not place or lea ve the table t or pen (when equipped) within reach of children. If your product is use d improperly there is a potential for accident or hum an injury . Prevent children from swallowing the pen nib or button part.
Contents Index Contents 77 Index 77 CAUTIONS Do not place or us e this product on an unstable su rface or workspac e. Do not place t his product on a shaky , inclined, or vibrating surfac e. It may drop or fall off, causing damage to the product or human inju ry .
Contents Index Contents 78 Index 78 LICENSE AND W ARRANTIES (W ORLDWIDE, EXCEPT FOR EUR OPE , AFRICA AND MIDDLE EAST) SOFTWARE LICENSE This legal document is an agreement between you , the end-user , and Wacom T echno logy Corporation (W acom). 1. Grant of L icense.
Contents Index Contents 79 Index 79 W acom’ s sole obligation and entire liab ility under this warranty sh all be, at Wacom’ s option , either the repair or replacement of the defective p roduct o.
Contents Index Contents 80 Index 80 W ARRANTY ON SALES OUTSIDE OF THE U.S.A. AND CANADA For pr oducts pur chased or used outside of the United States and Canad a, upon discovery of a defect in the pr oduct, except in the Software, within the Warranty Period you should cont act your local deale r or distributor .
Contents Index Contents 81 Index 81 LICENCE WARRANTY CONDITIONS (EUROPE, AFRICA AND MIDDLE EAST) SOFTWARE LICENCE AGR EEMENT Important customer information The scope of delivery of this product covers.
Contents Index Contents 82 Index 82 The existing limitations on liability shall not apply in the case of the assumption of explicit guarante es, or in case of fraudulent beh aviour on the part of W AC.
Contents Index Contents 83 Index 83 Any descriptions, drawings, specifications, samples, mode ls, notifications or similar mater ial provided in connection with the purchase of the product cannot be taken as an explicit guarante e that the product corresponds to or fu lfils the customer's requir ements.
Contents Index Contents 84 Index 84 GLOSSARY Active area. The navigation and drawing ar ea of your Bamboo tablet where touch or pen input is detected. See touch sensor . Aspect. The ratio between the vertical and ho rizo ntal dimens ion of the tabl et or display .
Contents Index Contents 85 Index 85 Mouse acceleration. A setting that allows you to adjust the sc reen cursor accelerat ion when your pe n is in mouse mode.
Contents Index Contents 86 Index 86 T ablet PC Input Panel (TIP). The Micr osoft Windows V ista T able t PC Input Panel enables you to use your pen to create handwritten notes or work with an on-scr een keyboard. The Input Panel dynamically converts your handwriting to text.
Contents Index Contents 87 Index 87 INDEX About the manual 5 Accessories and parts, ordering 73 Active area, understanding 15 Bamboo caring for 66 customizing 35 Expresskey basics 26 pen input 27 prob.
Contents Index Contents 88 Index 88 Manual about 5 navigating 6 Mapping tablet 44 to multiple monitors 17 Monitors, working with multiple 17 Navigating the manual 6 Navigation, customizin g for touch .
Contents Index Contents 89 Index 89 testing 55 touch model featur es 8 tracking 44 T ablet PC Input Panel, about 69 T ec hnical sup port option s 63 Te s t i n g pen 56 tablet 55 Tip customizing feel .
Contents Index Contents 90 Index 90 W ACOM INTER NATIONAL OFFICES W ACOM T ECHNOLOGY CORPORATION WA C O M E U RO P E G M B H 1311 S.E. Cardinal Court Europark Fichte nhain A9 V ancouver , WA 98683 47807 Kr efeld U.S.A. Germany T elephone: +1.360.8 96.
Een belangrijk punt na aankoop van elk apparaat Wacom BAOO CTL-460 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Wacom BAOO CTL-460 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Wacom BAOO CTL-460 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Wacom BAOO CTL-460 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Wacom BAOO CTL-460 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Wacom BAOO CTL-460 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Wacom BAOO CTL-460 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Wacom BAOO CTL-460 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
