Gebruiksaanwijzing /service van het product H22 van de fabrikant Zoom
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Operation Manual © ZOOM Corporation Reproduction of this manual, in whole or in part, by any means, is prohibited. English H2-E.fm 1 ページ 2007年7月11日 水曜日 午後3.
ZOOM H2 2 SAFETY PRECAUTIONS In this manual, symbols are used to highlight warnings and cautions for you to read so that accidents can be prev ented. The meanings of these symbols are as follows: This symbol indicates explanations about extremely dangerous matters.
ZOOM H2 3 Contents SAFETY PRECAUTIONS / Usage Precautions ................................ 2 What the H2 Can Do ................................ 5 Parts of the H2 ......................................... 8 Getting Connected ..........................
Contents ZOOM H2 4 Tuning an Instrument ............................ 63 Using the chromatic tuner ................... 63 Using the dedicated guitar/ bass tuner .......................................... 64 Adjusting the reference pitch of the tuner ..
ZOOM H2 5 What the H2 Can Do Thank you for selecting the ZOOM Handy Recorder H2 (subsequently referred to simply as the "H2 "). The H2 is a nifty SD card based recorder with two operation modes for 2-channel (stereo) or 4-channel recording. This section describes the main features of this product.
What the H2 Can Do ZOOM H2 6 source. If a mono mic is used, only the left channel signal will be recorded. ■ Recording other external sources The [LINE IN] jack lets you connect a CD player or other external component, for easy line recording of its output signal.
What the H2 Can Do ZOOM H2 7 Metronome function ( → p. 67) The built-in metronome function of the H2 is convenient for use as a guide rhythm during recording. During playback, the metronome sound can be turned off. Another useful application of the metronome is for providing a pre-count before recording.
ZOOM H2 8 Parts of the H2 Front panel Rear panel [MIC ACTIVE] indicator * Flashes if the front-side mic signal is distorted. * Flashes if the rear -side mic signal is distorted.
Parts of the H2 ZOOM H2 9 Left side panel Bottom panel Right side panel [PHONES/LINE OUT] jack VOLUME [+]/[-] keys [POWER] switch [DC 9V] jack [SD CARD] slot cover Open [SD CARD] slot [EXT MIC IN] jac.
ZOOM H2 10 To monitor the output of the H2 using a stereo system, connect a Y cable to the [PHONES/LINE OUT] jack (stereo mini phone jack) and adjust the volume with the VOLUME [+]/[-] keys. To use an external microphone, connect the mic to the [EXT MIC IN] jack (stereo mini phone jack).
ZOOM H2 11 Operation on Battery Power The H2 can be powered from batteries which must be purchased separately. Insert the batteries as follows. 1. Open the battery compartment cover. 2. Insert two IEC R6 (size AA) batteries. HINT Use alkaline/oxyride batteries or rechargeable nickel-hydride batteries.
ZOOM H2 12 Several instruments Desktop stand H2 Single instrument Mic clip adapter Mic stand H2 Recording This section shows how you can try out the H2 straight away by doing some recording. The steps are for using the stereo mode (2-channel recording) with the built-in mics.
Recording ZOOM H2 13 Power-on Use the following procedure to turn the H2 on. 1. Insert a SD card into the H2. Verify that power to the H2 is off. Then insert the SD card into the [SD CARD] slot ( → p. 11). Verify that a monitor system or headphones are connected to the [PHONES/LINE OUT] jack of the H2.
Recording ZOOM H2 14 FRONT 90 Stereo r ecording of sound sour ces located in front of the H2, within a 90-de g ree ran g e REAR 120 Stereo r ecording of sound sour ces located in rear of the H2, within a 120-de g ree ran g e H2 H2 120 deg.
Recording ZOOM H2 15 degree angle), depending on the width of the sound source and the distance to it. For details on mic patterns, see page 21. When one of the above mic patterns is chosen, the operation mode automatically becomes stereo (2-channel).
Recording ZOOM H2 16 2. Set the H2 to the recording standby condition and adjust the recording level. Adjusting the recording level means adjusting the level of the signal as recorded on the SD card. To do this, verify that the stereo mode top screen is shown, and press the 5 (REC) key.
Recording ZOOM H2 17 Recording and playback The steps for recording and playback are as follows. 1. Set the H2 to the recording standby condition. With the stereo mode top screen shown on the display, press the 5 (REC) key to set the H2 to recording standby.
ZOOM H2 18 Shows the battery status. Shows the playback time of the current file or the recor ding time in hours/minutes/seconds. When repeat playback or auto re cord is active, the respective symbol is shown here. The folder (hierarchical unit) used for storing recor ded files is shown here (01 - 10).
Stereo Mode Recording ZOOM H2 19 Setup example (1): Built-in mics When using the built-in mics to record in stereo mode, a sound source located in the front or rear direction of the H2 can be recorded. By selecting the respective mic pattern, the directivity angle is set to 90 or 120 degrees ( → p.
Stereo Mode Recording ZOOM H2 20 Setup example (2): External mic To use an external mic for recording, connect the mic to the [EXT MIC IN] jack. If a mono mic is used, only the left channel signal will be recorded.
Stereo Mode Recording ZOOM H2 21 Selecting the mic pattern for the built-in mics When making a recording with the built-in mics of the H2, sound is not simply picked up from all directions. Rather, you can control the direction and the angle from which sound is picked up.
Stereo Mode Recording ZOOM H2 22 ● SURROUND 4CH (4-channel mode) Stereo sound from the front side and stereo sound from the rear side of the unit is recorded in 4 channels. The H2 switches to 4-channel mode ( → p. 27). ● REAR 120º (stereo mode) Sources located within a 120-degree angle on the rear side of the unit are recorded in stereo.
Stereo Mode Recording ZOOM H2 23 Recording To record in stereo mode, proceed as follows. HINT In the initial condition, the H2 is set up to record stereo WAV files (16 bit quantization, sampling frequency 44.1 kHz) in stereo mode. The settings for file format, quantization, and sampling frequency can be changed ( → p.
Stereo Mode Recording ZOOM H2 24 5. Adjust the recording level. To adjust the recording level, use the 3 (REW)/ 2 (FF) keys. When you press one of these keys once, the current recording level setting is shown on the display. Pressing the key further will change the setting.
Stereo Mode Recording ZOOM H2 25 Playback This section explains how to play back a file recorded in stereo mode. In stereo mode, each recording operation will result in one stereo file (WAV or MP3 format). These files are stored in the currently selected folder (01 – 10) on the inserted SD card.
Stereo Mode Recording ZOOM H2 26 Hold down 3 (REW) key Rewind Briefly tap 3 (REW) key When the counter is part way into a file, it is reset to zero (beginning of the file). If the counter is at zero, the previous file is selected. Press 1 (PLA Y/P AUSE) key Perform playback/pause.
ZOOM H2 27 4-Channel Mode Recording This section explains in detail how to record in 4-channel mode. About the 4-channel mode In 4-channel mode, the built-in mics record stereo sound coming from the front panel direction and the rear panel direction. The result is saved as a pair of two stereo WAV files providing four channels of information.
4-Channel Mode Recording ZOOM H2 28 Shows the battery status. Shows the playback time of the current file or the recor ding time in hours/minutes/seconds. When repeat playback or auto re cord is active, the respective symbol is shown here. Shows that the H2 is operating in 4-channel mode.
4-Channel Mode Recording ZOOM H2 29 Setup examples The recommended placement when using the H2 in 4-channel mode is shown below. ■ Recording a band rehearsal When the members of the band are facing each other, the H2 can be placed in the middle to record sound coming from the front and rear.
4-Channel Mode Recording ZOOM H2 30 Press the 5 (REC) key so that [PLAY/REC] indicator on the front panel flashes in red. The current input level is indicated by the level meters, and the input signal can be monitored via the [PHONES/LINE OUT] jack. The name of the file pair that will be created is also shown on the display.
4-Channel Mode Recording ZOOM H2 31 Playback In 4-channel mode, each recording operation will result in a pair of stereo files (WAV format) being stored in a dedicated folder for 4-channel mode. This section explains how to play back such a 4-channel mode file pair.
4-Channel Mode Recording ZOOM H2 32 Adjusting the front/rear/ left/right balance (3D panning) This section explains how to use the so-called 3D panning function which allows you to adjust the front/rear/left/right balance of a file pair recorded in 4-channel mode.
4-Channel Mode Recording ZOOM H2 33 If "INPUT" was selected, the 3D PAN INPUT screen appears. On the respective screen, move the cursor to ON and press the 5 (REC) key to monitor the respective signal. When the setting is made, the display returns to the 3D PAN menu.
4-Channel Mode Recording ZOOM H2 34 6. Adjust the 3D panning setting. To move the O symbol up or down, use the 4 (MENU) key and 1 (PLAY/PAUSE) key. To move the O symbol left or right, use the 3 (REW) key and 2 (FF) key. To accept the current position (balance setting), press the 5 (REC) key.
ZOOM H2 35 Convenient Recording Functions This section describes various functions of the H2 that will come in handy during recording. Selecting the recording mode The H2 lets you choose from a number.
Convenient Recording Functions ZOOM H2 36 [4-channel mode] 3. Select the recording mode. Repeatedly press the 3 (REW)/ 2 (FF) keys to move the cursor to the desired setting and press the 5 (REC) key. The change is accepted and the main menu appears again.
Convenient Recording Functions ZOOM H2 37 Using the AGC/compressor/ limiter function When recording the live performance of a band or a similar event where volume levels are hard to predict, the AGC/compressor/ limiter function will come in handy to optimize the recording level.
Convenient Recording Functions ZOOM H2 38 ● LIMIT3 (STUDIO) This is a limiter setting suitable for studio recording. Use the 3 (REW)/ 2 (FF) keys to move the cursor to the desired setting, and press the 5 (REC) key. The setting is accepted and the display returns to the main menu.
Convenient Recording Functions ZOOM H2 39 4. Return to the top screen. Repeatedly press the 4 (MENU) key until the stereo mode or 4-channel mode top screen appears again. Using the auto record function The auto record function makes it possible to have the H2 start and stop recording automatically, according to the input signal level.
Convenient Recording Functions ZOOM H2 40 Parameter accessible from the AUTO REC screen are as follows. ● ON/OFF Turns the auto record function on or off. ● START LVL (Start level) Sets the threshold level for starting to record. ● STOP LVL (Stop level) Sets the threshold level for stopping to record.
Convenient Recording Functions ZOOM H2 41 At this screen, you can set the number of seconds by which the stop of recording is delayed after the input level drops below the threshold level. Use the 3 (REW)/ 2 (FF) keys to select the setting (0 – 5 sec) and then press the 5 (REC) key to return to the AUTO REC screen.
Convenient Recording Functions ZOOM H2 42 If the auto stop function is also enabled, recording will stop automatically a number of seconds after the signal level has dropped below the stop level.
Convenient Recording Functions ZOOM H2 43 function cannot be used together. If you set one of these functions to ON while the other is already ON, the earlier function will automatically be turned OFF. 4. Carry out recording. Press the 5 (REC) key to set the H2 to the recording standby condition.
Convenient Recording Functions ZOOM H2 44 Left channel input signal Mono signal Mono signal Left channel Right channel Recorder Mix to mono Right channel input signal MONO MIX function The setting is accepted and the display returns to the main menu. When the setting is complete, return to the top screen by repeatedly pressing the 4 (MENU) key.
ZOOM H2 45 Convenient Playback Functions This section describes various functions of the H2 that will come in handy during playback. Selecting the play mode In the default condition, when you play a recorded file (or a file pair recorded in 4- channel mode), the H2 will continue to play all files in the same folder and then stop.
Convenient Playback Functions ZOOM H2 46 Using the A-B repeat function The A-B repeat function lets you specify two points (A and B) in a file (or file pair for 4- channel mode) and automatically repeat the section between these points. To use this function, proceed as follows.
ZOOM H2 47 File Operations Content recorded in a session by the H2 is stored on the SD card as a file (or a pair of files in 4- channel mode). This section explains various file related operations. Files and folders Where recorded files are stored depends on the operation mode of the H2.
File Operations ZOOM H2 48 Selecting a folder (stereo mode only) To switch the folder in stereo mode, proceed as follows. 1. Bring up the stereo mode main menu screen. At the stereo mode top screen, press the 4 (MENU) key. 2. Bring up the FOLDER SELECT screen.
File Operations ZOOM H2 49 HINT • If the folder contains more than four files, a scroll bar indicating the curr ent cursor position appears at the right of the screen. • In 4-channel mode, the indication "SRxxxF/ R.WA V" (where xxx is a number fr om 000 to 499) refers to the pair consisting of the fr ont stereo file "SRxxxF .
File Operations ZOOM H2 50 scroll the screen. 5. Return to the top screen. Repeatedly press the 4 (MENU) key until the stereo mode or 4-channel mode top screen appears again. Assigning a name to a file (stereo mode only) For files recorded in stereo mode, a name is automatically assigned, using the pattern "STE-xxx.
File Operations ZOOM H2 51 cursor to "RENAME" and press the 5 (REC) key. The display changes as follows. On this screen, the underline symbol functions as a cursor. 5. Edit the file name. Use the 3 (REW)/ 2 (FF) keys to move the cursor to the character to change, and press the 5 (REC) key so that it is shown in reverse.
File Operations ZOOM H2 52 Deleting a file When recording is carried out with the H2, the unit always creates a new file and does not overwrite the previous or any other existing files. To delete files that are no longer needed, proceed as follows. NOTE • Once deleted, a recor ded file cannot be restor ed.
File Operations ZOOM H2 53 Dividing a file (stereo mode only) You can split an existing file into two parts at any specified point. If you have recorded a live performance, this lets you create separate files for each song. NOTE The steps described here cannot be performed while the recorder is operating.
File Operations ZOOM H2 54 HINT To cancel the division and return to the previous screen, press the 4 (MENU) key without pressing the 5 (REC) key. If a file with the same name already exists in the folder, a file name change confirmation screen appears.
File Operations ZOOM H2 55 keys to move the cursor to "FILE" and press the 5 (REC) key. 3. Select the file whose level you want to normalize. Use the 3 (REW)/ 2 (FF) keys to move the cursor to the file and press the 5 (REC) key. The name of the currently selected file is shown at the top of the screen.
File Operations ZOOM H2 56 5. Select the bit rate for the MP3 file. The bit rate determines the amount of information that is contained in the MP3 file for every second. Higher numbers will result in less data compression, allowing higher frequencies to be reproduced, but the file size will be correspondingly larger.
File Operations ZOOM H2 57 Converting a 4-channel file pair to a stereo file (4-channel mode only) You can convert a pair of stereo WAV files recorded in 4-channel mode into a single stereo WAV file.
File Operations ZOOM H2 58 To use the 3D panning settings, move the cursor to "ENABLE" and press the 5 (REC) key. The setting is accepted, and the display returns to the condition of the previous step.
File Operations ZOOM H2 59 Checking the mark list Whenever you press the 1 (PLAY/PAUSE) key while a recording is in progress, the indication "MARKxx" (where xx is a number from 1 to 99) appears on the display and a mark is set. These marks can be used as BWF compatible cue points ( → p.
ZOOM H2 60 SD Card Operations This section explains various operations related to the SD card inserted in the H2. Checking the remaining time on the card You can check how much recording capacity the inserted card has left, in megabytes and in recording time.
SD Card Operations ZOOM H2 61 Formatting a card Before using an off-the-shelf SD card or an SD card that was formatted in another computer, you must format the card in the H2. Normally, when you insert such a card into the H2, a screen asking you to format the card will come up.
SD Card Operations ZOOM H2 62 SD card dropout errors Depending on the combination of operation mode and recording mode, data transfer to the SD card during recording may momentarily not be able to keep up with the data stream, leading to a brief sound dropout (skipping).
ZOOM H2 63 Tuning an Instrument The H2 incorporates a tuner function that allows tuning based on the input signal from the built-in mics, the [EXT MIC IN] jack, or the [LINE IN] jack.
Tuning an Instrument ZOOM H2 64 Watch the indication on the screen while tuning the instrument. NOTE If the display does not respond to the playing of the instrument, check the input source selection ( → p. 18), mic pattern selection ( → p. 21), and input sensitivity/recording level setting ( → p.
Tuning an Instrument ZOOM H2 65 the number of the string for tuning and note name for that string are displayed. For example, when you have selected "GUITAR", the display changes as follows.
Tuning an Instrument ZOOM H2 66 Adjusting the reference pitch of the tuner When the H2 is in the default condition, the tuner reference pitch is set to center A = 440 Hz. You can adjust the reference pitch over the following range: center A = 435 - 445 Hz.
ZOOM H2 67 Using the Metronome Function The H2 has a built-in metronome that can be used as a guide rhythm during recording. You can have the metronome operate only during recording and turn it off during playback, or you can use it to provide a pre-count before recording.
Using the Metronome Function ZOOM H2 68 screen comes up. At this screen, you can specify whether to play a pre-count before recording or playback. The following settings are available. ● OFF No pre-count. ● 1 - 8 Play the specified number of beats as a pre- count.
Using the Metronome Function ZOOM H2 69 Making metronome/ pre-count optional settings You can control the type of click sound, dynamic pattern, and volume level for the metronome/pre-count function.
Using the Metronome Function ZOOM H2 70 At this screen, you can select the beat pattern from 0/4 to 8/4 or 6/8 (0/4 results in unaccented sound). Move the cursor to the desired item and press the 5 (REC) key. The setting is accepted and the METRONOME screen appears again.
ZOOM H2 71 Connecting the H2 to a Computer Connecting the [USB] port of the H2 to a computer allows use of the H2 as a card reader or audio interface. When used as a card reader, the SD card inserted in the H2 can be accessed directly from the computer.
Connecting the H2 to a Computer ZOOM H2 72 An icon for the SD card in the H2 will appear on the desktop of the computer, and the card can be accessed from the computer. The contents of the folders on the SD card are as follows. ● SYS Contains files with various system settings of the H2.
Connecting the H2 to a Computer ZOOM H2 73 7. Return to the top screen. Repeatedly press the 4 (MENU) key until the stereo mode or 4-channel mode top screen appears again. NOTE • When the unit was started on USB power , you cannot return to the screen befor e step 4.
Connecting the H2 to a Computer ZOOM H2 74 required. For details on operation, refer to the documentation of the software. HINT • The H2 will be recognized as a 2-channel input/output enabled audio interface. • Also while using the H2 as an audio interface, the low-cut filter , AGC/compressor/limiter , tuner , and other functions can be used.
Connecting the H2 to a Computer ZOOM H2 75 HINT To cancel the setting and return to the previous screen, press the 4 (MENU) key without pressing the 5 (REC) key. NOTE Be sure to set the sampling frequency of the H2 to the same value as used by the computer.
Connecting the H2 to a Computer ZOOM H2 76 ● Input source selection Select the input source in the same way as when using the H2 as a recorder ( → p.
Connecting the H2 to a Computer ZOOM H2 77 canceled, the USB screen appears again. HINT If the unit was started on USB power, settings are saved when you move the cursor to "EXIT" and press the 5 (REC) key to cancel the connection. 9. Return to the top screen.
ZOOM H2 78 Other Functions This section explains some additional functions and features of the H2. Setting the date and time You can set the internal clock and calendar of the H2. The setting is used for time stamping the files created during recording.
Other Functions ZOOM H2 79 5. Return to the top screen. Repeatedly press the 4 (MENU) key until the stereo mode or 4-channel mode top screen appears again. NOTE If you remove the batteries while no AC adapter is connected to the H2, the date and time setting of the internal clock will be reset after about 1 to 2 minutes.
Other Functions ZOOM H2 80 HINT To cancel the change and return to the previous screen, press the 4 (MENU) key without pressing the 5 (REC) key. 4. Return to the top screen. Repeatedly press the 4 (MENU) key until the stereo mode or 4-channel mode top screen appears again.
Other Functions ZOOM H2 81 4. Return to the top screen. Repeatedly press the 4 (MENU) key until the stereo mode top screen appears again. Adjusting the display contrast To adjust the contrast of the display, proceed as follows. 1. Bring up the main menu screen.
Other Functions ZOOM H2 82 Controlling the backlight on/off setting When the H2 is in the default condition, the display backlight turns itself off automatically after 15 seconds when no key is operated. You can increase this interval or set the backlight to be permanently on or off.
Other Functions ZOOM H2 83 Specifying the battery type The H2 shows the remaining battery capacity using a segment indicator on the display. The accuracy of this indicator can be increased by specifying the battery type as described below. 1. Bring up the main menu screen.
Other Functions ZOOM H2 84 Making settings for the key hold function To prevent changing settings by mistake while recording, the H2 incorporates a function that locks almost all controls. This is called the key hold function. To enable the function, proceed as follows.
Other Functions ZOOM H2 85 The display changes as follows and the upgrading process begins. When the upgrading process is finished, the indication "Complete" appears on the display. After you turn the H2 off and on again, it will start up with the new version.
ZOOM H2 86 Specifications Recorder Stereo mode 4CH mode T racks 24 Maximum number of simultaneous recor ding tracks 24 Maximum number of simultaneous playback tracks 24 Recording time 4GB (SDHC) Approx. 380 minutes (converted to WAV 44.1kHz/16bit stereo track) Approx.
Specifications ZOOM H2 87 <Playback> Bit rate 32, 40, 48, 56, 64, 80, 96, 112, 128, 160, 192, 224, 256, 320 kbps, VBR Sampling frequency 44.1kHz, 48kHz Display 128 x 64 dots Full-dot LCD (with backlight) Inputs LINE IN Mini stereo phone jack Input impedance 10kilohms Input level -10dBm EXT MIC IN Mini stereo phone jack (Plug-in power ed 2.
ZOOM H2 88 Troubleshooting If there are problems during operation of the H2, check the following points first. Problems during recording/ playback ■ No sound, or sound is very weak. • Check the connections to your monitor system, and the volume setting of the system.
ZOOM H2 89 Error Messages Card r elated messages Cause Remedy No Card No SD card is inserted. Insert SD card and turn power on. No File A valid file w as not found. Card Format Err or! SD card formatting process failed, or card was not recognized normally .
ZOOM H2 90 Index 3D panning ..................... 32 4-channel mode .......... 6, 27 Balance adjustment (3D panning)............. 32 Converting to stereo file .................................. 57 Mic pattern selection 27 Playback ................... 31 Recording .
Index ZOOM H2 91 [P] Play mode ....................... 45 Playback 4-channel mode......... 31 Stereo mode .............. 25 [PLAY/REC] indicator ................ 16, 17, 23, 30 Plug-in power on/off....... 80 Pre-record function ......... 42 [Q] Quantization.
ZOOM CORPORA TION ITOHPIA Iwamotocho 2chome Bldg. 2F, 2-11-2, Iwamoto-cho, Chiyoda-ku, Tokyo 101-0032, Japan Web Site: http://www.zoom.co.jp H2 - 5000-2 The FCC regulation warning (for U.S.A.) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
90 deg. 120 deg. ZOOM H2 Simple Recording Guide Tips for Mic pattern setting Use windscreen on mic of H2 when outdoor recording. You can monitor the input level. It can reduce wind hitting noise. Select next file. Fast-forward by holding down. Return counter zero or select previous file.
R L R L R L R L R L R L FRONT90 ° REAR120 ° H2 is facing a sound source on the same side as the user H2 is facing a sound source on the opposite side fr om the user Note About Left/Right Positioning During Recor ding Left/right positioning as seen from user and left/right positioning of recor ding will be identical.
Een belangrijk punt na aankoop van elk apparaat Zoom H22 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Zoom H22 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Zoom H22 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Zoom H22 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Zoom H22 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Zoom H22 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Zoom H22 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Zoom H22 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.