Gebruiksaanwijzing /service van het product KV812A van de fabrikant Black Box
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FEBRUARY 2000 KV812A KV814A KV822A KV824A FREE tech support 24 hours a day , 7 days a week: Call 724-746-5500 or fax 724-746-0746 . Mailing address: Black Box Corporation , 1000 Park Dr ., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • E-mail: info@blackbox.
1 THE SER VSWITCH™ F AMIL Y W elcome to the Ser vSwitch TM Family! Thank you for purchasing a BLACK BOX ® ServSwitch ™ Brand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSwitch keyboard/video/mouse switch will save you money, time, and effort.
2 SER VSWITCH™ USB AND USB PLUS TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, and ServSwitch, ServSwitch USB, and ServSwitch USB Plus are trademarks, of Black Box Corporation. Apple, Mac, and Macintosh are registered trademarks, and G3 and G4 are trademarks, of Apple Computer, Inc.
3 FCC/IC ST A TEMENTS FEDERAL COMMUNICA TIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE ST A TEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
4 SER VSWITCH™ USB AND USB PLUS DECLARA TION OF CONFORMITY This equipment has been tested and found to comply with the limits for a class B computing device in accordance with the specifications in the European standard EN55022. These limits are designed to provide reasonable protection against harmful interference.
5 NOM ST A TEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY ST A TEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
6 SER VSWITCH™ USB AND USB PLUS 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13.
7 T ABLE OF CONTENTS Contents Chapter Page 1. Specifications ............................................................................................. 9 2. Introduction ..............................................................................
8 SER VSWITCH™ USB AND USB PLUS Contents (continued) Chapter Page 6. Troubleshooting ...................................................................................... 34 6.1 Things to Try ........................................................
9 CHAPTER 1: Specifications 1. Specifications Operating System Required — An OS with full USB-switching support, such as Windows 98 Release 2 or later or Mac OS 8.6 or later, complete with USB drivers for all your devices Hardware Required — Monitor that works when directly connected to each of your CPUs (see Section 4.
10 SER VSWITCH™ USB AND USB PLUS Connectors — All rear-mounted: All models: (1) HD15 female for attaching monitor; (3) USB Type A female for USB peripherals; HD15 female connectors for video from .
11 CHAPTER 2: Introduction 2. Introduction The ServSwitch™ USB and ServSwitch™ USB Plus are high-performance peripheral-sharing devices that support computers with VGA video outputs and Universal Serial Bus (USB) peripheral ports.
12 SER VSWITCH™ USB AND USB PLUS • Optional CPU/Server Cables (our product code EHN810) have a VGA strand bonded to a USB strand and make connecting your CPUs a snap. The ServSwitch USB Plus adds these exciting features: • You can attach a PS/2 keyboard and send the Switch keystroke commands.
13 CHAPTER 2: Introduction 2.2 The Complete Package You should have received these components with your ServSwitch USB: • The ServSwitch USB itself. • Its power supply. • This manual. If you didn’t receive everything, or if anything arrived damaged, contact Black Box right away.
14 SER VSWITCH™ USB AND USB PLUS 2.3 The ServSwitch USB Illustrated Figure 2-1. The front panel of all Ser vSwitch USB models. Figure 2-2. The rear panel of the 2-port Ser vSwitch USB (KV812A). Figure 2-3. The rear panel of the 4-port Ser vSwitch USB (KV814A).
15 CHAPTER 2: Introduction Figure 2-4. The rear panel of the 2-port Ser vSwitch USB Plus (KV822A). Figure 2-5. The rear panel of the 4-port Ser vSwitch USB Plus (KV824A). Figure 2-6. The Remote-Control Module (KV6REM, specify length of cable component), an optional accessor y for the USB Plus models.
16 SER VSWITCH™ USB AND USB PLUS 2.4 Safety Concerns As you prepare to install the ServSwitch USB, please keep these things in mind: • The Switch is for use in dry, oil-free indoor environments only.
17 CHAPTER 3: Configuration 3. Configuration The ServSwitch USB comes from the factory preset to default configuration settings which are suitable for most applications. You can set the Switch differently by moving the positions of the configuration DIP switch on the bottom of the ServSwitch USB, shown in Figure 3-1 below, to different settings.
18 SER VSWITCH™ USB AND USB PLUS 3.1 Setting the Enumeration Guard Time (Positions 5 & 6) When devices are connected to or disconnected from a USB bus, the devices on that bus then need a certai.
19 CHAPTER 3: Configuration 3.2 Setting the Autoscan Pause Time (Position 7) You can set how long the ServSwitch USB will pause to display each attached CPU’s video when you autoscan the CPUs (known as the “pause time” or “dwell time”; for more information on autoscanning, see Section 5.
20 SER VSWITCH™ USB AND USB PLUS 3.4 Setting the Hotkey Sequence (USB Plus with PS/2 Keyboard Only , Positions 1 & 2) You can access several of the ServSwitch USB Plus’s main functions (such a.
21 CHAPTER 4: Installation 4. Installation 4.1 What Else Y ou’ll Need You’ll need to have these things before you can install your ServSwitch USB: • Cables to connect the ServSwitch USB to the video and USB ports of each of your PCs. We recommend our bonded VGA/USB cable, product code EHN810.
22 SER VSWITCH™ USB AND USB PLUS 4.2 Getting Y our PCs Ready and V erifying Y our Peripherals Before you begin installing your system, check the OS version(s) you have installed on your computers.
23 CHAPTER 4: Installation 4.3 Connecting Y our Devices As you connect your equipment, make sure that your ServSwitch USB and (if possible) all the devices you want to attach to it are turned off and unplugged.
24 SER VSWITCH™ USB AND USB PLUS • In applications that include both IBM compatible and Mac G3 or G4 type CPUs, a single keyboard—either PC/Mac/generic USB type or (with ServSwitch USB Plus models) PS/2 type—should suffice for most of the activities you’ll want to do on either platform.
25 CHAPTER 4: Installation T able 4-1. Keyboard Key Mappings Generally, USB keyboards have uniform position-based codes for their keys, so any keys that occupy more or less the same positions and perform more or less the same functions across platforms will map one-to-one.
26 SER VSWITCH™ USB AND USB PLUS 4.3.4 CPU S To connect your CPUs to the ServSwitch USB, you’ll need to run cable from the Switch to their USB ports and VGA video ports. You can do this in one of two ways: • We strongly recommend that you use our special bonded two-to-two cable (our product code EHN810, specify length).
27 CHAPTER 4: Installation 4.4 Powering the System Once you’ve installed your ServSwitch USB and attached your equipment to it, you need to apply power to the Switch system.
28 SER VSWITCH™ USB AND USB PLUS 5. Operation This chapter explains the general operation of the ServSwitch USB. We recommend that you read this chapter carefully before starting to use the Switch.
29 CHAPTER 5: Operation 5.2 Using the Front-Panel Pushbutton 5.2.1 C HANNEL S ELECTION During normal ServSwitch USB operation, you can use the Switch’s front-panel pushbutton to select which CPU channel (CPU port) you want to access and control.
30 SER VSWITCH™ USB AND USB PLUS 5.3 Interpreting the Status Display During Normal Operation The ServSwitch USB’s front-panel 7-segment status display usually shows the number of the currently selected computer channel.
31 CHAPTER 5: Operation 5.4 Sending Commands from the PS/2 Keyboard (Optional, USB Plus Only) You can control many functions on the ServSwitch USB Plus—such as CPU- channel selection, autoscanning, or disabling video—from an attached PS/2 keyboard, using commands triggered with the Switch’s currently selected hotkey combination.
32 SER VSWITCH™ USB AND USB PLUS • Use {Hotkeys} + [A] to have the Switch start autoscanning (briefly displaying the video from each CPU channel in turn). You can control whether or not the Switch scans empty channels and how long it pauses at each channel; see Sections 3.
33 CHAPTER 5: Operation 5.6 Using the Remote-Control Module (Optional, USB Plus Only) An optional Remote-Control Module (“RCM” for short, our product code KV6REM, specify the length of the cable component) is also available for the ServSwitch USB Plus.
34 SER VSWITCH™ USB AND USB PLUS 6. T roubleshooting 6.1 Things T o T ry This section suggests possible answers for a number of problems that people sometimes encounter when trying to operate the ServSwitch USB.
35 CHAPTER 6: T roubleshooting The Power key on my Mac USB keyboard doesn’t seem to work. For its Power key to function properly, a Mac USB keyboard must be plugged into the ServSwitch USB’s rightmost USB-peripherals port (see Section 4.3.2 ). I can’t do any of the Mac Power-key functions with my PC USB or PS/2 keyboard.
36 SER VSWITCH™ USB AND USB PLUS 6.2 Calling Black Box If you determine that your ServSwitch USB is malfunctioning, do not attempt to alter or repair the unit . It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500.
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JANUARY 2001 ACS235A ACS236A R G B 2 1 FIBER KVM EXTENDER Power Remote Unit FREE tech support 24 hours a day , 7 days a week: Call 724-746-5500 or fax 724-746-0746 . Mailing address: Black Box Corporation , 1000 Park Dr ., Lawrence, P A 15055-1018 World-Wide W eb: www.
Een belangrijk punt na aankoop van elk apparaat Black Box KV812A (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
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In een situatie waarin je al een beziter van Black Box KV812A bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Black Box KV812A kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Black Box KV812A . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
