Gebruiksaanwijzing /service van het product SuperStack II 3900 van de fabrikant 3Com
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® http://www.3com.com/ Supe rStack ® II Swi tch 39 00 Getti ng Start ed Guide Part No. 1001 27 06 Publ i shed Augu st 19 99.
3Com C orporation ■ 5 400 Bayf ront Pl aza ■ Santa Clara , Calif ornia ■ 95052-8145 Copyright © 1999, 3C om Corporatio n. All rights reserved. N o part of thi s doc umen tat ion may b e r epr o.
EMC DIRECTIVE COMPLIANCE This equi pment was tested a nd found to conform to th e Council Directive 89/336/E EC for electromagne tic compa tibility . Conformity with this Directive is base d upon comp.
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C ONTE NTS A BOUT T HI S G UIDE Int roduc tion 7 F ind in g S peci fic Inf orma ti on in Th is Gui de 7 Convent ions 8 Super Stack I I Switc h 3900 Docume ntation 9 Paper Do cuments 9 Document s and H.
Pow er U p 3 4 T o Power th e S witch 3900 with the RPS 34 T o Po wer th e Sw itch 3900 f rom t he W all Rec eptacl e 34 Pow er-u p Dia g nos ti cs 3 4 Syst em Diag nosti cs 3 5 P ower LE D Acti vity .
A BOUT T HIS G UIDE In tr od uct ion This guide pr ovides all the information that you n e ed to set up your Sup e rStack ® II S w itch 3900 sy stem and get it operating i n your network.
8 A BOU T T HIS G UIDE Conv ent ion s T able 1 and T able 2 list conventions that are used throughout this gu ide. C onf ig uri ng t he I P ma na gem e nt interfac e “Configuring th e IP Interfac e.
SuperSt ack II S witch 3900 Doc umentati on 9 Supe rStac k II Switc h 3900 Do cum entation The following documents comprise the SuperSta ck II Switch 3900 documenta tion set. Docu me nts are available in one of these forms: ■ Paper documents The paper documents that are shipped with your system and compone nts are listed in the next sectio n.
10 A BOU T T HIS G UIDE These do cuments are ship ped w ith opti onal devices: ■ 1000BASE-S X/1000BASE-LX Gi gabit Ethernet Module Installation Guide How to install the opti ona l Gigabit Ether net modules.
Relat ed Publi cations 11 Relat ed Publications Depending on how yo u insta ll and manage your system, se veral related documents can provide help ful information: ■ SNMP Network Manager docum ents The Switch 3900 uses SNMP (Si mple Network Manage ment Protocol), w hich can b e acce ssed by a remote network mana gement appli cation.
12 About Th is Guide.
1 S YS TE M AND S ETU P O VERV IEW This chapter c ontai ns: ■ An overvi ew of the Sup erStack ® II Switc h 3900 and h ow it p r ovides so lutions for your network ■ A description of the ma jor fe.
14 C HAPTER 1: S YSTEM AND S ETUP O VERVI EW System Overvie w — 24-Po rt Fr ont Panel Fig ure 1 Fr ont Panel of the 24 -Por t Super Stac k II S wit ch 3900 Ethernet Ports Provide 24 10/100BASE-TX RJ.
Syste m Ove r vi ew — 3 6-P ort F ron t Pane l 15 System Ov erview — 36-Por t Fr ont Pan el Fig ure 2 Fr ont P ane l of the 36- Port SuperSta ck I I Swit ch 390 0 v Status 1x 6x 12x 7x 13x 18x 24x.
16 C HAPTER 1: S YSTEM AND S ETUP O VERVI EW System Overvie w — Bac k Panel of Bo th Mode ls Fig ure 3 Bac k Panel of t he 24-Po rt and 3 6-Port S uper Stack I I Swi tch 3900 Power Receptacle Consol.
Syst em Featur es an d Benefit s 17 Syst em Featur es and B enefit s The Switch 390 0 is part of 3C om’ s SuperStack family . T o co mbine tech nologies as your netwo rk grows, install the Switch 3900 i n a SuperStack network.
18 C HAPTER 1: S YSTEM AND S ETUP O VERVI EW Op tiona l Giga bit Et hernet M odule s The Switch 3900 back pane l has two expa nsion slots that can hold o ptional Gi gabit Ethernet mo dules. These m odules are ava ilable in th e following configurations: ■ 1000BASE-SX Module Multimode fiber with p air ed SC connectors.
Network Conf igur ation Sampl e 19 Networ k Con figur ation Sample Fig ure 4 Super Stack II Swit ch 3900 Prov ides Ded icated F ast Ethernet Links 36-P or t SuperStack ® II Switch 3900 Switched Gigab.
20 C HAPTER 1: S YSTEM AND S ETUP O VERVI EW.
2 I NSTALLING THE S YS TEM This chapter describes how to install your SuperStack ® II Switch 3900 on a table top, in a fre e-standing sta ck with other SuperStack I I pr oducts, or in a distribution rack. See Appendix B for site requir eme nts a nd safety cod es .
22 C HAPTER 2: I NSTALLING THE S YSTEM Ins talling the Sy stem on a T ab le T o p or in a Fr ee-Sta nding Stack T o ins tall the S witch 3900 s ystem on a table top or i n a free-s tandin g stack, follow these instru ctions: 1 See Appendix B for site require ments.
Insta lli ng the Syst em in a Dist ribut ion Rack 23 Instal ling the Sy stem in a Distribution R ack Y ou ca n mount the syste m into a 19-inch distri b ution rack. This section describes how to pr epare the system and distribution rack for installation and how to moun t the system in the ra ck.
24 C HAPTER 2: I NSTALLING THE S YSTEM T o find the top of the pattern, locate the midpoint between any two hol es t hat a re spaced 1 / 2 in ch apart . Figure 7 shows the universal mou nting hol e patter n. F igur e 7 Uni versa l M ounti ng Hole Pattern 4 Determine which holes t o us e to mount your system.
Insta lli ng the Syst em in a Dist ribut ion Rack 25 Mounting the Syste m into a D istri bu tion Rack T o mount the system into a distribution rack: 1 Car efully lift t h e system into place and a lign the appropriate h oles in t he mounting brackets with the desi gnated hol es in the d istributi on rac k.
26 C HAPTER 2: I NSTALLING THE S YSTEM.
3 C ABLIN G S WITCH 3900 P ORTS This chapter describes how to cable your SuperStack ® II Sw itch 3900 sy stem for c onnection to the netwo rk. It gi ves an ov erview of module c abling and d escribes.
28 C HAPTER 3: C ABLING S W ITCH 3900 P ORT S Fast Et hernet Port s Y our Swi t ch 39 00 has 2 4 or 36 10/100BA SE-TX ports with RJ-45 connectors. This section contains information on cabling the 10/100BA SE-TX RJ-45 ports an d pin ass ignments fo r the RJ-45 c onnectors.
Fast Et hernet P orts 29 Figure 11 sho ws the ca bling of a 10/100B ASE-TX RJ-45 port. Fi gure 11 Ca bling a 1 0/100BA SE- TX RJ-45 Port 10/1 00BA SE- TX RJ- 45 Con nector Pi n Assi gnme nts T a ble 4 provides the pin assignm ents for the RJ-45 connec tors.
30 C HAPTER 3: C ABLING S W ITCH 3900 P ORT S Gig abi t Et hernet P or ts The back panel of the Switch 3 900 has on e fi xed Gigabit Ethernet port and slots for two optional Gigabit Ethernet modules. Gu idelines fo r Gigabit Eth ern et Cabli ng For al l Gig abit Ethernet c abling, keep th e ports a nd connectors fr e e of dust.
Cabli ng the Consol e Port 31 T o cable a Gigabit E ther net SC port: 1 Remove the dust covers and save them for future use. 2 Attach one mal e connec tor of the SC cable connector pair to the right side of one of the Gigabit Ethernet ports on the back panel.
32 C HAPTER 3: C ABLING S W ITCH 3900 P ORT S Fi gure 13 Ca bling the Co nsole Po rt Consol e Po rt Pi n Ass ignme nts T a ble 5 shows the DB-9 pin assignments for the Cons ole port. DB-9 connector 1000 Base SX Pckt Stat Console Serial cable Ta b l e 5 Console Por t DB-9 P in Assig nments Pi n No.
4 S YS TE M P OWER U P This c hapter descri bes: ■ “Power Options” for the SuperStack ® II Switch 3900 system ■ “Power Up” in structions the Switch 3 900 system ■ “Power -up Diagnos t ics” ■ “System Checks” after power up For information on tr oubleshoo ting the system during power up, see Ch a p t er 6.
34 C HAPTER 4: S YSTEM P OWER U P Powe r Up This section pr ovides instruc tions on how to power u p your system . See Ch apter 3 an d Chapter 5 for information a b out cabling and configuring the Console port.
Pow er -up Diag nost ics 35 System Diag nostics This se ction describes the L EDs that p rov ide information about the system as a whole. Powe r LED Ac tivity ■ Gr een — The syst em i s p owered on ; the system is running or has run diagnostics. ■ No Li ght — The system h as no pow er; no diagnostics are running.
36 C HAPTER 4: S YSTEM P OWER U P Syst em and Po rt St atus LED s Fig ure 14 System an d Po rt Statu s LE Ds on th e SuperS tac k II S witch 3 900 Ethernet P ort Status LEDs Green = Associated p o rt .
System Chec ks 37 Syst em Ch ecks After th e system has succe ssfully com pleted t he power -u p diagnostics, check the items i n T able 6 to verify that the s ystem is operat ing correc tly .
38 C HAPTER 4: S YSTEM P OWER U P.
5 Q UI CK S ETUP FOR M ANA GEME NT A CCE SS This chapter pr ovides easy instructions for configuring the SuperStack ® II Switc h 39 00 syste m for managem ent access. A f ter y ou decide how you want to manage your system, follow the configuration instructions for your pr eferred ty pe of management acce ss.
40 C HAPTER 5: Q UICK S ETUP FOR M ANAGEMENT A CCE SS T erm in al Con necti on Direct a ccess through the Console port is often prefe rred beca use it allows you to monitor the sy stem during system boots. A Macintosh or PC attachment can use any terminal emulation pr ogram for connecting to the Console port.
Confi gu ring the IP In terface 41 Se ttin g the Cons ole Por t Baud T o ch ange the baud setting of the Cons ole port: 1 Fr om the top level of the Adminis t ration Conso le, at the Sele ct me nu opt io n prompt, enter: system serialPort serialPortMode 2 At the com mand pr ompt, if the default v al ue sho wn in b rackets is modem , enter console .
42 C HAPTER 5: Q UICK S ETUP FOR M ANAGEMENT A CCE SS.
6 T R OUBLES HOOTING TH E S YS TEM This chapter e xplains how to troubleshoot certain probl ems with the SuperStack ® II Switch 3900 sys tem. It cove rs: ■ Getting Additional Help ■ Diagnosi ng P.
44 C HAPTER 6: T ROUBLESHOOTING THE S YSTEM Ta b l e 8 T roubl eshootin g Power Fai lur es Sympt om Poss ible Sou r ces of t h e P r oblem St eps to T ake Syst em do es not po we r up. ■ Sys tem is n ot re ceiv ing power. ■ Power supp ly mal functi oned.
D iagnosing Pr oblem s 45 Ta b l e 1 0 T r oubl eshoo ting Abnormal Port LED Act ivity LED Stat us Poss ible Sou rces of the Pr oblem Step s to T ake Pck t LED doe s no t lig ht. S oftw are err or Chec k th e Admin istrati on Con sole dis play . Sta t LED doe s no t lig ht.
46 C HAPTER 6: T ROUBLESHOOTING THE S YSTEM Clean ing D irty Fiber Optic Ports and Conn ec tors Fiber optic transceivers are sensi tive optical devices. Handle them caref u ll y . If di rt collects on a fiber opti c lens, the associated LED may not light.
A S YS TE M S P ECIFICATIONS T able 11 System Spec ification s fo r the Su perStack II S witc h 3900 Stac kable Sw itch Speci fi catio ns Physical Dimensio ns 6.5 cm (H) x 44 cm (W) x 30.5 c m (D) 2.59 in. (H) x 17.32 in. (W) x 12.00 in. (D) Weig ht: 4.
48 A PPENDIX A: S YSTEM S PECIFICATIONS T able 12 Standar ds Su pported by the S upe rSta ck II Switch 3900 Sta ndar d T ype RFC S upporte d SNMP ■ SNMP p rotocol ( RFC 1157) ■ MIB II (RFC 1213) .
B S IT E R EQUI R EMENT S A ND S AFETY C ODES Y ou took care ful steps to plan and pr epare your site for new or additional Supe rStack ® II Switch 3900 stacka ble switch system s. For your refe r ence, this appendix su mmarizes the criteria that your si t e should meet for the Sw itch 3900 to operat e safely and e ffec t ive ly .
50 A PPENDIX B: S ITE R EQUIREMENTS AND S AFETY C ODES ■ Be sure that each w i ring closet has a suitabl e ground. Gr ound all metal racks, enclos ur es, boxes, and raceways in the closet. ■ Use AC power , 15-ampere ser vic e receptacles, type N5/15 or NEMA 5-15R for 120 V AC , and the other system speci fications shown in Appe ndix A.
Distr ibut ion Rack Req uirement s 51 Fi gure 15 Re commen ded Ser vice Acc ess Mech anical Req uirements for th e Ra ck V erify that your racks comply with the standar ds and requir ements i n your c.
52 A PPENDIX B: S ITE R EQUIREMENTS AND S AFETY C ODES Fi gure 16 Re commen ded Rac k Styles Buildin g a nd Elect rical Cod es Follow all app r opriate bui lding codes and authori ties on e lectrical codes when planning your si t e and in stalling y our c able for the S wit ch 3 900 syste m.
Buil ding and El ectric al Codes 53 U.S. El ectri cal Cod es Authorities on electrical codes: ■ National Electric al Code (NEC) C lassifica tion — A recognized authority on safe electrical wiring. U.S. Fe deral, st ate, and l ocal g overnments us e NEC standards to establish their own laws, or d inances, and codes on wiring specifications.
54 A PPENDIX B: S ITE R EQUIREMENTS AND S AFETY C ODES.
C T EC HNICAL S UPPORT 3Com provides easy access to technical supp ort information through a variety of services. Thi s appendix des cribes these s ervices. Information contained in this appendi x is correc t at time of publication. For the most r ece nt information, 3Com r ecomm ends tha t you access the 3Com Corporation W orld W ide Web site.
56 A PPENDIX C: T ECHNICAL S UPPORT 3Co m F TP Site Downlo ad drivers, patches, software, and MIBs across the Internet fr om the 3Com publ ic F TP site. Thi s service i s available 24 hours a day , 7 days a wee k. T o connect to the 3Com F TP s ite, enter the following information into your F TP client: ■ Host nam e: ftp.
Support from Y our Net work S uppli er 57 Supp or t fr om Y ou r Ne twor k Supp lier If you require a d diti onal assi sta n ce, conta ct your network supplier .
58 A PPENDIX C: T ECHNICAL S UPPORT Her e is a list of worldwid e tec hnical telephone support numbe rs: Count ry T eleph one Numb er Asi a Pa cifi c Ri m Australi a Hong K ong Indi a Indo nesi a Japan Ma lay si a New Ze alan d Paki stan Phil ippi nes P.
Return ing P r odu cts f or Re pai r 59 Ret ur ni ng P rodu cts f or Re pai r Before you send a product direc tly to 3Com for repair , you must first obtain an authorization n umber . Products sent to 3Com without authoriza tion numbers wi ll be returned to the sender unop ened, at the sende r’ s ex pe nse.
60 A PPENDIX C: T ECHNICAL S UPPORT.
I NDEX Numbers 10/ 1 00B ASE -TX cabling 28 connec tor p in a ssignme nts 29 1000B ASE-LX por ts cabling 30 3Com bul letin boar d servic e (3 Com BB S) 56 3C om F a cts 56 3C om U RL 55 A AC co mponen.
62 I NDE X G Gigab it Ethernet cabling 30 module s 30 por ts 30 H har dwar e moun ting kit 21 hum id it y specific ations 47 , 5 0 I IC BO (bui lding co de) 52 IEC Sta n dard 297 51 imped ance twi ste.
I NDEX 63 S safety requir emen ts and st and ards 49 w ork in g wi th f ibe r op ti c ca ble s an d LE Ds 27 SBC (St and ard B ui ldin g Co de) 5 2 SC co nne ctor s 30 ser ia l li ne, an d m ana gem e.
64 I NDE X.
3Com Cor porat ion L IMITE D W ARRANTY SuperSt ack ® II Sw it ch 3900 H AR DWA RE 3Com w arrants to the end user (“Customer” ) that this hardware pr oduct will b e free from defe cts in workmanshi p and mater ials, unde r normal us e and serv ice, for one (1) year from the dat e of purchase from 3Co m or its author ized re seller.
Dea d- or De fective -on -Arri val . In the even t a pro duct c omple tely fa ils to func tion or exhibi ts a defect i n materia ls or workman ship wit hin the first f orty-eight (48) hours of install.
Een belangrijk punt na aankoop van elk apparaat 3Com SuperStack II 3900 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen 3Com SuperStack II 3900 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens 3Com SuperStack II 3900 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding 3Com SuperStack II 3900 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over 3Com SuperStack II 3900 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van 3Com SuperStack II 3900 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de 3Com SuperStack II 3900 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met 3Com SuperStack II 3900 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.