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BJC-8500 USER MANUAL Canon.
User's Manual User's Manual QA7-0349-V01 QA7-0349-V01 © CANON INC. 1999 0699AB0.55 PRINTED IN JAPAN CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON COMPUTER SYSTEMS, INC. 2995 Redhill Ave., Costa Mesa, CA 92626, U.
CANON CANAD A INC. 6390 Dixie Road Mississauga, Ontario, L5T 1P7 Help Desk at 1-800-263-1121 CANON (UK) L TD . Woodhatch, Reigate , Surrey , RH2 8BF , United Kingdom For technical support, please contact the Canon Help Desk: P .
COLOUR BUBBLE JET PRINTER BJC-8500 USER’S MANU AL.
This manual is provided for information purposes only . All information in- cluded herein is subject to change without notice. Canon is not r esponsible for any damages, direct or indir ect, arising fr om or r elated to use of this manual. Copyright © 1999 Canon Inc.
1 FCC Regulations Color Bubble Jet Printer , Model K10176A This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful inter- ference, and (2) this device must accept any interfer ence r eceived, including interference that may cause undesir ed operation.
2 Canon BJC-8500 User ’ s Manual International E NERGY S TA R ® Program As an E NERGY S TA R ® * Partner , Canon Inc. has determined that this prod- uct meets the E NERGY S TA R ® guidelines for energy ef ficiency .
T able of Contents W elcome! ........................................................................6 Important terms and visual cues .............................................................................................8 What the manuals contain .
Printing on T ransparencies .....................................................................................................71 Printing on High Gloss Photo Film .....................................................................................
Problem: Parts of image or text too light ................................................................130 Problem: Printing only black. ...................................................................................132 Problem: Printed colours br oken or uneven.
6 Canon BJC-8500 User ’ s Manual W elcome! The BJC-8500 produces excellent print quality at high speed. Her e is a sum- mary of your new printer ’s exciting features.
W elcome! 7 Welcome ■ V ersatile paper supply The universal cassette can be adjusted to accept a variety of standard paper sizes. Paper and other media can be loaded in the sheet feeder cas- sette either vertically or horizontally for standard Portrait or Landscape printing.
8 Canon BJC-8500 User ’ s Manual Important terms and visual cues ( ☞ 12) A number preceded by this mark and enclosed in parentheses tells you the page number where you can find mor e information about the pr evious sen- tence or paragraph. An index and glossary of selected terms ar e also provid- ed at the end of this manual.
Welcome W elcome! 9 BJ Cartridges and ink tanks The printing unit consists of two BJ Cartridges mounted on the cartridge holder inside the printer . Each BJ Cartridge holds ink tanks which are easily and quickly replaced when they r un out of ink. The BJ Cartridges and ink tanks described below were designed for use on the BJC-8500.
■ Color BJ Cartridge BC-82 Photo Contains slots for three ink tanks and is mounted on the left side of the cartridge holder . Ink T ank BCI-8PM Photo. Holds special photo Magenta ink. Ink T ank BCI-8PBK Photo. Holds special photo black ink. Ink T ank BCI-8PC Photo.
General precautions General precautions 11 General precautions Please read the following general warnings and pr ecautions to ensur e the safest, most efficient use of your new printer .
■ T o avoid a fire hazar d, never set up and use the printer on a thick carpet. Set up the printer on a clean, flat surface where its ventilation ports will remain unobstr ucted. Using a power source ■ Never handle the printer power cord or plug when your hands ar e wet.
Using the printer power cord ■ Check the power cord fr equently . Make sure it has not become frayed or damaged. Never place a heavy object on the power cord.
Daily precautions ■ Never use volatile or flammable sprays around the printer . High voltage points inside the printer generate high temperatures during operation which could ignite flammable aerosol sprays. ■ T o avoid contact with high voltage areas inside the printer , never attempt to disassemble the printer .
Selecting a location for the printer Selecting a location for the printer 15 Selecting a location for the printer Select a location large enough for the printer with enough extra space so you can work.
Getting acquainted with your printer After you unpack the printer , take a few minutes to inspect the printer and become familiar with its main parts. Front view ■ Operation panel Contains the POWER button and lamp, the ERROR lamp, and RESUME button that allow you to operate the printer manually .
■ Paper output tray Holds printed sheets after they are ejected fr om the printer and stacked by the paper output receiver . The paper output tray is also the lid of the paper cassette below .
■ Sheet feeder Holds a stack of approximately 100 sheets of Plain Paper (64~90 gsm) for automatic feeding. Paper or other media can also be loaded vertically or horizontally for Portrait or Landscape feeding. The size of the stack that can be loaded varies with the type of media.
Rear view ■ Serial interface connector Provides an RS422 serial interface connection for a serial printer cable connected to Macintosh computer . ■ Parallel interface connector Provides a parallel interface connection for a parallel printer cable con- nected to an IBM compatible PC.
Inside the printer ■ Paper release lever Press and hold to r elease paper jammed in the printer . ■ Cartridge holder Holds the black and colour BJ Cartridge (or Color BJ Cartridge BC-82 Photo) and ink tanks.
Operation panel summary ■ POWER button Switches the printer on and off. When you pr ess the POWER button to switch the printer on, the printer beeps once and the POWER lamp flash- es green until the printer warms up and the print heads ar e cleaned.
■ POWER lamp Lights green to indicate that power is on. The POWER lamp flashes when the printer is warming up, during print head cleaning, when the printer is printing, and while a BJ Cartridge or ink tank is being changed or replaced.
Setting up and using the printer 23 Setting up and using the printer Follow the instructions in this section to set up the printer . In this section, we will describe the following procedur es: ■ Co.
3 Connect the other end of the printer cable to the parallel connector on your computer . Fasten the clips or screws of the connector to secur e the connection. T o connect the printer to a Macintosh computer Y ou need a serial printer cable (RS422 Standard) to connect the printer to Macintosh computer .
Connecting the printer to a power source Before you connect the printer to a power sour ce, note the following: ■ This printer is designed for use in the country where it was pur chased.
Switching the printer power on/of f T o switch the printer on 1 Make sure the printer is connected to the AC power outlet. ( ☞ 25) 2 Press the POWER button on the printer . If no BJ Cartridges are installed, the POWER lamp flashes, the ERROR lamp lights, and the printer beeps four times.
Installing the BJ Cartridges This section describes how to install the BJ Cartridges in the printer . The BJ Cartridges must be installed in the printer before you install the ink tanks. T wo BJ Cartridges must always be installed in the cartridge holder .
■ Always hold a BJ Cartridge by the sides. Never touch the print head or the metal contacts around the print heads. ■ Never shake a BJ Cartridge or set it down on the print heads. ■ Always store unused BJ Cartridges and ink tanks out of r each of childr en.
4 On both sides of the cartridge holder , raise both cartridge lock levers to their upright positions until they stop. Make sure each cartridge lock lever is in the upright position. 5 Prepar e the BJ Cartridges for installation in the printer . Remove the colour BJ Cartridge from its package.
Pull the orange protective cap away fr om the BJ Cartridge to r emove it. Discard the orange pr otective cap immediately . Never attempt to reat- tach it to the BJ Cartridge.
6 Install the colour BJ Cartridge on the right side of the cartridge holder . The colour BJ Cartridge has three slots. ■ Hold the colour BJ Cartridge by the tab on the right side of the car- tridge.
If you insert the print head first you may not be able to insert the BJ Cartridge correctly . If the BJ Cartridge does not insert smoothly on the first attempt, do not press down with heavy pressure on the car- tridge to force it in place. Just remove the BJ Cartridge and try again.
Installing the ink tanks 1 Collect the four BCI-8 ink tanks and the Ink Optimizer . The ink tanks must be installed into the BJ Cartridges in the order described below . As you insert each ink tank, match its colour with the colour key above the cartridge holder .
Never attempt to re-attach the protective cap to the ink tank. T o ensure the smooth flow of ink to the print head, never touch or obstruct the ink port. 3 Install the Ink T ank BCI-8Y (Y ellow). Insert the Ink T ank BCI-8Y (Y ellow) into the right slot of the colour BJ Cartridge.
Pick up the Ink T ank BCI-8M (Magenta) and remove the shrink-wrap and orange protective cap (see Step 2 above). Install the Ink T ank BCI-8M (Magenta) in the left slot of the colour BJ Cartridge. Press down on top of the ink tank as shown in the illustra- tion until it locks in place.
6 Install the Ink Optimizer T ank BCI-8WF in the black BJ Cartridge. Pick up the Ink Optimizer T ank BCI-8WF and remove the shrink-wrap and orange protective cap (see Step 2 above). Insert the Ink Optimizer T ank BCI-8WF into the left slot of the black BJ Cartridge.
7 Close the top cover . After you close the top cover , you will hear the cartridge holder return to the home position. It will take a few moments for this movement to complete and for the printer to clean the print heads. Do not open the top cover again until this operation is complet- ed.
38 Canon BJC-8500 User ’ s Manual ■ Thick paper (max. 0.25 mm) and Fabric Sheet FS-101 must be fed manual- ly and printed one sheet at a time. ■ Only Plain Paper , Bubble Jet Paper , and High Resolution Paper can be loaded in the paper cassette.
Setting up and using the printer 39 2 Adjust the positions of the horizontal and vertical paper guides for the length and width of the paper you are going to load. ① Pinch the tab on the vertical paper guide and slide it to the exact position mark for the paper you want to load then release the tab to lock it.
4 Load the stack in the paper cassette. ① Position the stack with the print side down between the paper guides and press down on the leading edge of the stack. ② Make sure the corners of the leading edge of the stack ar e below the tabs on the left and right.
Setting up and using the printer 41 Setting up and using the printer 5 Install the loaded paper cassette in the printer . ① Place the paper output tray on top of the paper cassette. ② Insert the paper cassette into the front slot of the printer . Press the paper cassette completely into the printer until it stops and locks in place.
42 Canon BJC-8500 User ’ s Manual Installing the paper output receiver The paper output receiver is installed above the paper cassette on the fr ont of the printer .
Setting up and using the printer 43 Setting up and using the printer Push the paper output receiver into the printer until it locks in place. Make sure the paper output r eceiver is inserted completely inside the printer . 2 Adjust the receiver paper guide.
Loading paper in the sheet feeder The following features apply to use of the sheet feeder: ■ The sheet feeder can hold a stack of paper for automatic feed. ■ The sheet feeder can be adjusted to the width of a variety of standard sizes. ■ Thick paper (max.
4 Check the leading edge of the stack inside the printer and make sure that it is below the three tabs at the mouth of the feed slot. If you see any sheets curling into the feed slot over these tabs, remove the stack and insert it again. If one or more sheets curl over these tabs, the paper will not feed correctly .
5 Check the paper output receiver and paper output extension. The paper output receiver paper guide must be adjusted to the paper size. If you are going to print on paper lar ger than A4 or Letter size, pull out the paper output tray extension. The extension has two positions for large paper .
Setting up and using the printer 47 Setting up and using the printer Installing the printer driver The BJC-8500 printer CD-ROM contains the printer drivers for W indows 98, W indows 95, W indows 3.1, and Macintosh. After you install the printer driver , a message will appear and tell you that you must align the print heads.
T o install the printer driver for Windows 3.1 1 Insert the CD-ROM into the CD-ROM drive of your computer . 2 Open the Control Panel and click Printers. 3 Select Install Unlisted Printer . 4 Select the CD-ROM drive where the W indows driver disk is located, 5 Follow the instructions on your screen to complete installation of the printer driver .
Setting up and using the printer 49 Setting up and using the printer Aligning the print heads The BJ Cartridges contain print heads which must be correctly aligned in order to ensur e quality printing performance. 1 This procedur e r equires that the printer perform two test prints.
4 Read the message. Make sure at least two sheets of A4 or Letter size paper are loaded in the sheet feeder . When you are r eady , click the OK button. 5 Read the next message and click the OK button. The first test pattern prints. 6 If the pattern has printed, click the Y es button to close the Print Head Alignment message.
9 Read the next message. Make sure ther e is paper in the sheet feeder . Click the OK button. 10 Read the warning message about not starting another operation then click the OK button. The next test pattern prints. 11 Check the line patterns for (D) and note the number of the pattern where the lines perfectly overlap and appear as one line.
52 Canon BJC-8500 User ’ s Manual Printing on paper and other media Media you can use with this printer Y ou may want to consider using other media for special print jobs, especial- ly if you want to repr oduce photographic images in photo-r ealistic colour .
The Ink Optimizer T ank BCI-8WF , mounted in the left slot of the left BJ Cartridge, contains a special liquid called an ink optimizer , a new additive which makes the printed image extremely smear resistant and water resistant.
Ink Optimizer and the selected media The Ink Optimizer is a special fluid which ensures that black and colour inks bond completely with the surface of Plain Paper and envelopes making the printed text water-r esistant. Her e are two important points you should keep in mind about the Ink Optimiser .
Printing on paper and other media 55 Printing on paper and other media Quick reference media loading table The table below is a summary of important information you will need to know while you are working with a variety of special media. Note the fol- lowing important points about the table below: ■ Media T ype.
Paper sizes that can be used with this printer The printer can feed Plain Paper of weight: 64 to 90 gsm (17 to 28 lb.) The printer can feed and print on media of the following sizes.
Printing on paper and other media 57 Printing on paper and other media Printing area When you create text or illustrations, be sur e the mar gins around the edge of the paper are at least as lar ge as those described below . T o ensure the best print quality , use the printing areas recommended below for each type of media.
58 Canon BJC-8500 User ’ s Manual Printing area for envelopes T o ensure the best print quality , make sure printing on envelopes is well within the printing area described below . Printing area for Banner Paper T o ensure the best print quality , make sure printing on Banner Paper is well within the printing area described below .
Printing on paper and other media 59 Printing on paper and other media Printing on Plain Paper and Bubble Jet Paper Plain Paper (64~90 gsm) or Bubble Jet Paper LC-301 can be loaded in either the sheet feeder or the paper cassette. T o load Plain Paper or Bubble Jet Paper in the paper cassette 1 Load a stack of paper in the paper cassette.
60 Canon BJC-8500 User ’ s Manual T o handle printed sheets of Bubble Jet Paper ■ Prolonged exposur e to dir ect sunlight may cause ink to fade, so avoid exposing printed sheets to direct sunlight.
Printing on paper and other media 61 Printing on paper and other media ■ Fan the envelopes to remove static cling. ■ Press down on the flaps in the centr e of the stack. ■ Make sure the curl is r emoved fr om the envelope flaps. T o load envelopes in the sheet feeder 1 Lower the paper rest.
2 Raise and lock the envelope guides on both sides of the sheet feeder . 3 Make sure all the envelopes ar e pointing in the same dir ection and that no flaps are overlapping. W ith the flap sides down and the tops of the envelopes pointing down, insert the stack of envelopes into the sheet feeder .
Printing on paper and other media 63 Printing on paper and other media 6 Slide the paper guide on the sheet feeder until it reaches the left edge of the stack. 7 Move the paper output receiver paper guide to the envelope mark ( ). If the paper output tray extension is out, push it in.
64 Canon BJC-8500 User ’ s Manual Printing on High Resolution Paper Use High Resolution Paper HR-101 to attain photo-realistic quality in print- ing photographic images. ■ High Resolution Paper HR-101 can be loaded in the paper cassette or the sheet feeder .
Printing on paper and other media 65 Printing on paper and other media 2 T o avoid paper jams, make sure the top of the stack is below the paper limit mark on the right side of the sheet feeder . 3 Make sure the paper guide is snug (not too tight) against the left side of the stack.
T o load Glossy Photo Paper in the sheet feeder 1 Adjust the paper rest and move the paper guide to the mark for the size of the sheet of Glossy Photo Paper . 2 On the left paper guide raise the envelope guide until you hear it lock in place. On the right side, do not raise the envelope guide.
5 Make sure the paper guide is snug (not too tight) against the left side of the stack. 6 Adjust the paper output tray and the paper output tray extension for the size of the stack then set the paper output receiver paper guide to the mark for the size of the stack.
Printing on Glossy Photo Cards Glossy Photo Cards FM-101 can be loaded in the sheet feeder for automatic feed to the printer . This media cannot be fed manually or loaded in the paper cassette. ■ Y ou can stack up to 20 sheets of Glossy Photo Cards FM-101 in the sheet feeder for automatic feeding.
T o load Glossy Photo Card FM-101 in the sheet feeder 1 Lower the paper rest. 2 Raise and lock the envelope guide on the right side. On the left side, do not raise the envelope guide. Make sure that it is down. 3 Hold the stack with the glossy side up and the wider side pointing down.
7 Move the paper output receiver paper guide to the envelope mark ( ). If the paper output tray extension is out, push it in. 8 Check the printer driver settings for this media (Print Mode, Paper Size, Media type, etc.). Refer to the Windows Print Guide for details.
Printing on T ransparencies Use T ransparency CF-102 to create pr esentations for over head pr ojectors (OHP). ■ T ransparency CF-102 can be loaded manually or in the sheet feeder . Do not attempt to feed T ransparencies from the paper cassette. Up to 50 T ransparencies can be loaded in the sheet feeder .
72 Canon BJC-8500 User ’ s Manual 2 T o avoid paper jams, make sure the top of the stack is below the paper limit mark on the right side of the sheet feeder .
Printing on paper and other media 73 Printing on paper and other media Printing on High Gloss Photo Film High Gloss Photo Film HG-201 is specially designed to repr oduce photo- graphic images with photo-realistic quality in lustr ous colour . For superior print quality , use the Color BJ Cartridge BC-82 Photo.
74 Canon BJC-8500 User ’ s Manual Printing on Banner Paper Follow this procedur e to print on Banner Paper . Banner Paper is identical in composition to Canon Bubble Jet Paper LC-301, another media that achieves excellent results with this printer .
Printing on paper and other media 75 Printing on paper and other media 4 Adjust the paper output receiver for Banner Paper . Set the receiver paper guide to B5.
76 Canon BJC-8500 User ’ s Manual 8 Make sure the ar ea ar ound the front of the printer is fr ee of obstacles that could stop the printed sheets from coming straight out of the printer . 9 Align the first sheet of paper with the right edge of the sheet feeder and slide it into the printer until it stops.
Printing on paper and other media 77 Printing on paper and other media T o care for printed Banner Paper 1 Do not allow the printed sheets to fold up as they come out of the printer . 2 Allow the printed sheets of Banner Paper to come straight out of the printer .
78 Canon BJC-8500 User ’ s Manual 2 Open the printer driver and perform the requir ed settings. ■ On the Paper control tab, set the Paper Size to A4 (or A3).
Printing on paper and other media 79 Printing on paper and other media 5 Click the OK button to start the print job. 6 When you are pr ompted to insert the Fabric sheet, hold the sheet with the rough print side up and the sealed end towar d the printer .
80 Canon BJC-8500 User ’ s Manual If a paper jam occurs during manual feeding, open the top cover of the printer . Press and hold down the paper release lever , then pull the sheet for- ward or backward to remove it from the manual feed slot.
Using manual feed Thick paper (max. 0.25 mm) must be fed manually for printing. Any type of media can be fed manually for printing, so if you experience minor difficul- ties like media sticking together in high humidity and misfeeding, you can always use manual feeding.
82 Canon BJC-8500 User ’ s Manual If a paper jam occurs during manual feeding, open the top cover of the printer . Press and hold down the paper release lever, then pull the sheet forward or backward to remove it from the manual feed slot.
Printing on paper and other media 83 Installing Color BJ Cartridge BC-82 Photo T o attain superior quality in printing photographic images, use the Canon Color BJ Cartridge BC-82 Photo with one of the following media. ■ Glossy Photo Paper GP-301 Designed to produce pr oduce superior r esults in printing photographic images.
84 Canon BJC-8500 User ’ s Manual 3 Press the REPLACE button. The cartridge holder moves to the left side of the printer . 4 Raise the cartridge lock lever on the left side of the cartridge holder . 5 Lift the entire BJ Cartridge (print head and ink tanks together) out of the cartridge holder .
6 Store the Black BJ Cartridge BC-80 in the left slot of the BJ Cartridge Container SB-80. Make sure the print heads are pointing down into the recess provid- ed for them at the back of the container . 7 Make sure the BJ Cartridge is snug and seated corr ectly in the contain- er .
86 Canon BJC-8500 User ’ s Manual 9 Insert the Color BJ Cartridge BC-82 Photo in the left cartridge holder . Hold the BJ Cartridge as shown in the illustration, matching the guides at the bottom of the cartridge with the grooves in the cartridge holder .
Printing on paper and other media 87 T o install the photo ink tanks The ink tanks must be installed in the BJ Cartridges in the order described below . As you insert each ink tank, match its colour with the colour key above the cartridge holder . 1 Collect the three BCI-8P ink tanks.
After the protective caps have been r emoved: ■ Install each tank as quickly as possible to prevent the ink fr om dry- ing out. ■ Handle the BCI ink tanks carefully to pr event staining your hands or clothing. ■ T o prevent interfer ence with the ink flow from the BCI ink tanks, never touch the open ink port of an ink tank.
Printing on paper and other media 89 6 Check the ink tanks you just installed and make sure they ar e installed in the correct slots. Pr ess down on each each ink tank to make sur e that it is locked in place. 7 Close the top cover . The cartridge holder moves to the home position.
90 Canon BJC-8500 User ’ s Manual Changing BJ cartridges Follow this procedur e to exchange the Black BJ Cartridge BC-80 and the Color BJ Cartridge BC-82 Photo. ■ After completing a print job with the Black BJ Cartridge BC-80, exchange it with the Color BJ Cartridge BC-82 Photo.
Printing on paper and other media 91 5 Lift the entire BJ Cartridge (print head and ink tanks together) out of the cartridge holder . 6 Open the BJ Cartridge Container SB-80 and store the r emoved car- tridge in it. ■ If you have removed the black BJ Cartridge, insert it in the left side ① of the storage container .
92 Canon BJC-8500 User ’ s Manual Printer maintenance This section describes important procedur es r equired to maintain the per- formance of the printer .
Printer maintenance 93 Printer maintenance 2 Open the top cover . 3 Press the REPLACE button near the centr e of the printer . The cartridge holder moves to the left side of the printer . 4 Remove the empty ink tank from the BJ Cartridge. Push in on the plas- tic lock on the ink tank to release it then lift it up out of the BJ Cartridge.
94 Canon BJC-8500 User ’ s Manual 5 Note the type of ink tank you have removed and select an identical replacement. 6 Discard the empty ink tank immediately . Never attempt to refill and reuse an empty ink tank. 7 Pick up the new ink tank and remove the shrink-wrap and orange pr o- tective cap.
Printer maintenance 95 8 Insert the new ink tank into the empty slot of the BJ Cartridge. Press down gently on the top of the ink tank until you hear it lock in place. 9 Close the top cover . 10 After you close the top cover , the printer should automatically start cleaning the printer heads.
96 Canon BJC-8500 User ’ s Manual Maintaining print quality This section shows you how to test and clean the print heads and replace ink tanks or BJ Cartridges when requir ed. Y ou should always check the results of your printouts to detect signs of a deterioration in print quality .
Printer maintenance 97 How to use the Nozzle Check Pattern Check the areas of the Nozzle Check Pattern described in the sample below . Where T o Check The patterns below should be sharp, not speckled or blurred.
98 Canon BJC-8500 User ’ s Manual Cleaning the print heads This section shows you how to start print head cleaning with the RESUME button on the printer operation panel. For details about starting print head cleaning with the printer driver , see the W indows Print Guide or the Macintosh Print Guide .
Printer maintenance 99 Replacing a BJ Cartridge Replace a BJ Cartridge only after you have cleaned the print head and determined that the BJ Cartridge is not operating correctly based on the results of the Nozzle Check Pattern. ( ☞ 97) If the Nozzle Check Pattern is abnormal and none of the ink tanks is empty , replace the BJ Cartridge.
100 Canon BJC-8500 User ’ s Manual 4 Unlock the BJ Cartridge that needs to be replaced. ■ If you are going to r eplace the black BJ Cartridge, raise the cartridge lock lever on the left side of the cartridge holder .
Printer maintenance 101 7 Install the BJ Cartridge in the cartridge holder . 8 Lower the cartridge lock lever to lock the BJ Cartridge in place. PUSH PUSH Printer maintenance.
102 Canon BJC-8500 User ’ s Manual 9 Remove the ink tanks from the old BJ Cartridge and install them in the new BJ Cartridge installed in the printer . ■ Remove each ink tank and install it in the same slot of the new BJ Cartridge. The ink tanks must be installed in the correct slot.
Printer maintenance 103 ■ Press down on each ink tank until you hear it click and lock in place. 10 Close the top cover . After you close the top cover , the printer should automatically start cleaning the print heads. 11 After you replace the ink tanks, you must align the print heads.
104 Canon BJC-8500 User ’ s Manual Cleaning the printer T o maintain the high performance of the printer , clean inside and outside the printer at least once a week. ■ Before you clean the printer , always turn the printer off and disconnect it from the power outlet.
Printer maintenance 105 5 Remove the paper output receiver and wipe it clean with a soft, dry cloth. 6 Use a soft, dry cloth to wipe and clean the paper output receiver inser- tion slot. Then re-install the paper output r eceiver . 7 W ipe and clean the exterior surfaces of the printer .
106 Canon BJC-8500 User ’ s Manual Using the BJ Cartridge container The BJ Cartridge Container SB-80 can store two BJ Cartridges when they ar e not in use to prevent them fr om drying out. 1 Press in on the tab and open the lid of the container . 2 W ith the labels facing up and the print head down, place the BJ Cartridge in the container .
Printer maintenance 107 Moving the printer Follow the procedur e below to pr epare the printer for transport. Before you move the printer , you must remove the ink tanks to avoid shocks and vibrations which could cause them to leak. 1 Open the top cover and press the REPLACE button.
108 Canon BJC-8500 User ’ s Manual 8 Remove the paper output receiver ① and all paper cassettes ② . Always remove the paper output r eceiver and paper cassettes befor e you move the printer . If you have installed the optional cassette, make sure you remove both cassettes before you move the printer .
Some advice about colour printing 109 Some advice about colour printing The BJC-8500 printer is a powerful colour printer . If this is your first colour printer , read this section for some tips on using colour ef fectively . W ith colour you can strengthen the visual impact of your reports, memos and presentations.
■ Eight basic colours: red, gr een, blue, cyan, yellow , magenta, black, white. ■ Some basic colours, but with a limited number of shades of those colours created by adding white or using dif fer ent patterns. ■ Some basic colours, plus custom colours like mixing yellow and blue for green.
Some advice about colour printing 111 Some advice about colour printing Printing speed and colour Printing in colour affects the speed with which the printer cr eates an image.
112 Canon BJC-8500 User ’ s Manual Cost and colour Printing in colour costs more than printing in black. T o reduce the cost of colour printing, follow these guidelines: ■ If possible, do not add colour to your graphics (especially fills) until you are r eady to print the final version of the drawing.
T r oubleshooting 113 T roubleshooting T roubleshooting This section helps you solve problems with the printer . If the printer is making strange noises, emitting smoke or strange smells, turn the printer off immediately and unplug the AC power cord. Call for service.
114 Canon BJC-8500 User ’ s Manual T o test printer-to-computer connection Print the Nozzle Check Pattern with the printer driver . 1 Open the printer driver . If you are using W indows, open the File menu, click Print, then click the Properties button to open the Printer Pr operties window .
T r oubleshooting 115 T roubleshooting T roubleshooting problems and solutions Glance at the list below to find the item that best describes your problem, and then go to the appropriate page.
116 Canon BJC-8500 User ’ s Manual -or- If the computer and printer are not dir ectly connected (if they ar e con- nected through a switching device, or network, for example), connect the computer and printer directly . 4 Make sure that you have installed the corr ect printer driver and select- ed the correct printer for the print job.
T r oubleshooting 117 T roubleshooting Ink Tank BCI-8Y Ink Tank BCI-8C Ink Tank BCI-8M WF BK M C Y Ink Optimizer Tank BCI-8WF Ink Tank BCI-8BK MCY M CB K Ink Tank BCI-8Y Ink Tank BCI-8C Ink Tank BCI-8.
5 Beeps. The printer beeps 5 times and the ERROR lamp lights orange when the ink waste tank that holds the waste ink from print head cleaning becomes nearly full. Press the RESUME button to continue printing. If this error occurs fr equently , call for service.
T r oubleshooting 119 T roubleshooting 5 Insert the stack in the sheet feeder . 6 If you are loading Plain Paper , Bubble Jet Paper , or High Resolution Paper , make sure the paper stack is not above the load limit mark. 7 Make sure the paper guide on the sheet feeder is set to the corr ect mark for the width of the media you are using.
120 Canon BJC-8500 User ’ s Manual 7 Make sure the paper size you ar e using can be loaded in the paper cas- sette. ( ☞ 56) A5 and smaller paper sizes cannot be fed from the paper cassette. 8 Make sure the paper guides ar e set to the corr ect marks for the media you are using.
T r oubleshooting 121 T roubleshooting 4 Check the envelopes. If the envelopes are curled, r emove the curling. ( ☞ 60 ) If the curl cannot be r emoved completely , load the stack with the curl bending up as shown in the illustration. Make sure none of the flap of each envelope is not overlapping the envelope below .
122 Canon BJC-8500 User ’ s Manual Problem : Paper jam with sheet feeder and paper cassette. When a paper jam occurs, the ERROR lamp lights and the printer beeps twice. A paper jam could occur in Location ① , ② , ③ or ④ shown in the illustration below .
T r oubleshooting 123 T roubleshooting 3 Remove the paper stack from the sheet feeder and fan it to r emove static cling then load it in the sheet feeder again. Check the leading edge of the stack inside the printer and make sure that it is below the three tabs at the mouth of the feed slot.
124 Canon BJC-8500 User ’ s Manual 5 If the optional paper cassette has been installed, repeat Step 4 for the paper cassette. 6 Remove the paper output receiver and paper cassette. 7 Check for a jammed sheet at Location ④ ( ☞ 122) inside the paper cas- sette.
T r oubleshooting 125 T roubleshooting ■ If you are using a media other than Plain Paper , check the Quick ref- erence media loading table and make sure the media you ar e using can be loaded in the paper cassette. ( ☞ 55) Make sure the front corners of the stack are below the tabs.
126 Canon BJC-8500 User ’ s Manual Problem : A3, B4 large-size paper skews or jams in sheet feeder . At high humidity large paper like A3 or B4 size paper may skew or jam dur- ing feeding from the sheet feeder . 1 Load fewer sheets in the sheet feeder .
T r oubleshooting 127 T roubleshooting Problem : Printing Blurred. If the printed page is blurred, the Ink Optimizer T ank BCI-8WF may be out of ink or you may not be using the correct media for the print job.
128 Canon BJC-8500 User ’ s Manual 4 After print head deep cleaning if the Nozzle Check Pattern is abnor- mal, replace the BJ Cartridge. Problem : Printed colours appear streaked or uneven, too much ink. 1 Adjust the settings in the printer driver .
5 If the paper output receiver is not clean, r emove the paper output receiver and clean it with a soft, dry cloth. 6 T urn on the Pause Page feature to increase the time interval between printed sheets. If you are using W indows ■ Open printer driver Printer Properties window and click the Maintenance tab.
130 Canon BJC-8500 User ’ s Manual Problem : Parts of image or text too light. A dirty feed roller could cause portions of the page to print with faded colours. This problem may be mor e or less sever e depending on the type of paper or special print media you are using.
T r oubleshooting 131 T roubleshooting ① Paper guide set to its widest setting ② Depress centre of sheet feeder ③ Rotate the axis of the feed roller as you clean the grey bands on either end. As you rotate the feed roller on its axis, move the cloth from side to side to clean the grey bands on either end of the feed roler .
132 Canon BJC-8500 User ’ s Manual Problem : Printing only black. If you are printing with a softwar e application that supports colour printing but your print out is only black, check the following items. 1 Check your printer setup and make sure the corr ect printer driver is selected for the print job.
T r oubleshooting 133 T roubleshooting Problem : Printed colour does not match screen colour . A mismatch between printed colour and the colour you see in the image on your screen can be caused as a r esult of the dif ferent methods the monitor and printer use to repr oduce colours.
134 Canon BJC-8500 User ’ s Manual ■ Setting the stack in the direction of the curl If you are using Plain Paper you can print on either size of the sheet. If the stack is curled slightly , lock the stack with the curl up. ■ Removing the curl If you are using a print media with only one printing side, try to remove the curl befor e loading.
4 If you are using W indows, check the printer setup and make sure LPT1 has been selected as the printer port. 5 Check the interface connections at the back of the printer and at the computer and make sure they ar e secur e.
136 Canon BJC-8500 User ’ s Manual Printing too slow or halts Problem : Printing too slow . 1 Make sure you ar e using only one softwar e application at a time. If there ar e any other applications running in the backgr ound, shut them down. 2 Limit the number of colours on the page.
T r oubleshooting 137 T roubleshooting 5 If you are using an IBM compatible PC and if the time-out err or occurs again, add the following line to your AUT OEXEC.BA T file: MODE LPT1,,P This sets an infinite retry on the parallel port LPT1. For details about modifying your AUT OEXEC.
138 Canon BJC-8500 User ’ s Manual Where to find more help India (and other southeast Asian coun- tries) Canon Singapore Pte. Ltd. 79 Anson Road, #09-01/06 Singapore 079906 TEL: 65-5324400 F AX: 65-2217577 W eb page: http://www .canon-asia.com Indonesia P .
T r oubleshooting 139 T roubleshooting Philippines Canon Marketing (Philippines) Inc. Marvin Plaza Building 2153 Don Chino Roces A ve Makati City TEL: 632-812-6047, 632-812-6285 F AX: 632-812-0067 W eb page: http://www .canon-asia.com Singapore Canon Marketing Services Pte.
140 Canon BJC-8500 User ’ s Manual Appendices Appendix A: Installing/removing the optional cassette Installing the optional paper cassette Follow this procedur e to install the optional lower paper cassette. The optional cassette must be purchased separately .
Appendices 141 6 W ith two people lifting on each side of the printer , hold the printer over the base with the two round pegs on the printer aligned with the round holes on the fr ont of the base, and the two squar e pegs on the printer aligned with the square holes on the back of the base.
Note that the cover of the optional cassette is not equipped with a paper output tray extension. 12 Insert the optional cassette into the optional cassette slot. Make sure the cassette is covered with the lid that is not equipped with the paper output tray extension.
Appendices 14 Install the paper output receiver . Before you move the printer , check the locks on both sides of the base and make sure they are locked in the forward position. Removing the optional cassette Follow this procedur e to r emove the optional cassette from the bottom of the printer .
5 If the paper rest is up, push it down. 6 Remove the paper output receiver . 7 Remove the standard and optional paper cassettes. 8 On both sides of the printer , push the locks back to unlock them. 9 W ith two people on either side of the printer , raise the printer straight up to separate it from the optional paper cassette base.
Appendices 145 Appendix B: Options and consumables The following options and consumables are available for use with the Canon Bubble Jet Printer BJC-8500. Black BJ Cartridge BC-80 Mounted on the left side of the car- tridge holder , holds the Ink Optimizer BCI-8WF and Ink T ank BCI-8BK.
Appendix C: General Specifications Printing method Bubble Jet ink-on-demand, bi-directional Resolution 1200 x 1200 (max.) Paper handling Sheet feeder Manual feed slot Paper cassette (standard) Paper cassette (option) Sheet feeder capacity Plain Paper Approx.
Appendices 147 Appendices Print speed Monochrome Draft 5 ppm (A4) (Approx.) Standard 3.2 ppm (A4) Colour Draft 4 ppm (A4) Standard 2.1 ppm (A4) Photo 0.
Glossary 148 Canon BJC-8500 User ’ s Manual AC Alternating current. The type of electrical curr ent commonly available from a wall outlet. automatic feed Method of feeding paper using the built-in sheet feeder . BJ Cartridge A collective term for the cartridges used in Canon Bubble Jet printers.
Glossary 149 Glossary lpi Lines per inch. The number of lines that print within one vertical inch. Most printing is done at 6 lpi or 8 lpi. manual feed Loading a single sheet of paper or other media by hand one at a time. Thick paper and Fabric Sheet FS-101 must be fed manually .
Index 150 Canon BJC-8500 User ’ s Manual A AC power requirements, 12 B Banner Paper described, 52 handling after printing, 77 loading, 74 BJ Cartridge Container SB-80 storing BJ Cartridges, 10 using.
Index 151 Index H handling printed sheets Bubble Jet Paper LC-301, 60 High Gloss Photo Film HG-201, 73 High Resolution Paper HR-101, 65 Plain Paper , 60 T -Shirt Transfer TR-201, 78 T ransparency CF-1.
152 Canon BJC-8500 User ’ s Manual handling and storing, 53 High Gloss Photo Film HG-201, 52 High Resolution Paper HR-101, 52 Plain Paper , 52 printing area, 57 quick reference table for loading, 55.
Index 153 Index switching on/off, 26 printer driver installing, 47 installing for Macintosh, 48 installing for Windows 3.1, 48 installing for Windows 98 or Windows 95, 47 paper output receiver describ.
User's Manual User's Manual QA7-0349-V01 QA7-0349-V01 © CANON INC. 1999 0699AB0.55 PRINTED IN JAPAN CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON COMPUTER SYSTEMS, INC. 2995 Redhill Ave., Costa Mesa, CA 92626, U.
Een belangrijk punt na aankoop van elk apparaat Canon BJC-8500 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Canon BJC-8500 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Canon BJC-8500 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Canon BJC-8500 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Canon BJC-8500 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Canon BJC-8500 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Canon BJC-8500 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Canon BJC-8500 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
