Gebruiksaanwijzing /service van het product 200 van de fabrikant Alcatel Carrier Internetworking Solutions
Ga naar pagina of 86
ARCHITECTS OF AN INTERNET WORLD Alcatel Mobile Reflexes ™ Alcatel OmniPCX Office OK.
2 2.
3 User manual 3 Thank you for choosin g the Mobile 100 or 200 Reflexes : this is a reli able telephone designed to make life easier. To find out the essential functio ns of the Mobile 100 or 200 , we suggest that you read carefully the first chapters of this guide.
4 Contents 4 Precautions for use . . . . . . . . . . . . . . . . . . . . . . p.8 Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . p.10 1. Display and corresponding icons . . . . . . . . . . . p.12 1.1 Status icons . . . . . . . . . . .
5 Contents 5 5. Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.32 5.1 Answering the gene ral bell . . . . . . . . . . . . . . . . . . . . . . . p.32 5.2 Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Contents 6 7. Programming your telephone . . . . . . . . . . . . . p.51 7.1 Init ializing your voi ce mailbox . . . . . . . . . . . . . . . . . . . . . p.51 7.2 Customising your voice greet ing . . . . . . . . . . . . . . . . . . p.52 7.3 Mo difying your personal code .
7 Contents 7 10. Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.79 10.1 Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.79 10.2 Characteristi cs of the mains power adapter . . . . . . . . . p.
8 Precautions for use 8 Coverage area The DECT functions provided by your Alcatel system allow user mobility management via DECT cordless telephones. Radio coverage of the ALCATEL system is ensured by a network of radio terminals. The coverage area of a radio terminal is called a cell.
9 Precautions for use 9 Operating conditions The following condition s must be respected, notably concerning the use of radio frequencies: • DECT equipment can only be used to establish links betw een fixed points if these links are temporary and the equi valent isotropically radiate d power at the antenna is less than 250 mW.
Your telephone 10 Headset socket Erase a character Return to previous menu Delete an entire fi eld (long press) Hang up Return to first screen Switch off ringer Lock/unlock.
11 a dset socket Erase a c haracter Return to previous menu Delete an enti re field (long press) Hang up Return to first screen Switch off ringer Lock/unlock keypad (long press) Activate/disable the v.
12 Display and corresponding icons 1 12 Features 1 line of status icons and 3 lines of 16 alphan umeric characters. The Mobile 200 also has a b ack-lit display and keypad. 1.1 Status icons The status icons are displa yed on the welcome screen and indicate the status of the telephone.
13 Display and corresponding icons 1 13 Dis 1.2 MENU icons The MENU is accessible from the welcome screen by pressing the OK key. ( OK :) It provides access to all the functions available on your system. Direct ories: manage your personal directory and access the company directory.
14 1 14 1.3 Call icons * In the event of a multiple call, the icons are given i ndices to represent the differen t correspondent s Making a call Answering a call* In conversation* Call on h old* Acces.
15 Display and corresponding icons 1 15 Dis 1.4 How to read this guide These symbols can be supplemented by small icons or texts. All default or customized function codes are given in the table of codes in the appended sheet. Press briefly on the navigation key to access the MENU and to conf irm.
16 Getting started 2 16 2.1 Installing the battery in the telephone • Install the battery • To remove it The Mobile 10 0 functions exclusively with the Ni-Mh battery, and the Mobile 200 with the Li-Ion batt ery.
17 Getting started 2 17 Get 2.2 Charging your telephone battery Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery. If the telephone is to remain unused or o ut of its charger for several weeks, remove the battery and store it separately.
18 2 18 2.3 Switching on your telephone If the display fails to ligh t up or the battery icon is flashing, rech arge the battery. If the radio reception icon doesn ’ t appear on the telephone display : • Check that you ’ re in an area covered ( if you ’ re not, move close to a radio terminal).
19 Getting started 2 19 Get 2.4 Accessing the MENU and navigating The MENU is accessible from the welcome screen by pressing the OK key. ( OK : ) Accessing the functions: Confirm Select a function in .
20 Using your telephone 3 20 3.1 Making a call 3.2 Calling from y our personal directory (Individual number) Dial Send the call Speak Hang up To make an external c all, dial the outside line ac cess code before dialling your correspondent’s number.
21 Using your telephone 3 21 Usi 3.3 Calling your correspondent by name (company directory) * If several names come up, you can refine the search by entering the successive letters (second, thi rd, etc.) of the nam e you are looking for. Press 1 when you do not know one of th e letters of the name.
22 3 22 3.4 Answering a call Disabling the ringer: Press the hang up key when your telephone rings: it is still possibl e to answer by pressing the unhook key. ( hang up : , unhook :) You are receivi ng a call Off-hook Speak Hang up The ringer does not ring if: .
23 Using your telephone 3 23 Usi 3.6 Requesting automa tic callback if internal number is busy The telephone of the internal correspondent you are trying to contact is b usy, and you want the person to call you back as soon as they are free.
24 3 24 3.7 During a call During a call and without losi ng the connection, there are several ways to a ccess the options offered by your system, using: • the list of icons at the top of the screen .
25 Using your telephone 3 25 Usi • Example: send ing DTMF signals During a call, you sometimes have to send DTMF signal s, for example, for a voice message service, an automatic switchboar d or when remotely consulting an answerin g machine: To deactivate the function, from the Send MF code screen, re-enable.
26 Features in conversation 4 26 4.1 Make a second ca ll Dial the number Send the call The first correspondent is placed on hold Hang up the ongoing call You can also call a second correspondent by selecting the icon or 2nd call text, or else by using your personal directory or the company directory.
27 Features in conversation 4 27 Fea 4.2 Receive a second call You are in conversation and a correspondent is trying to contact you: The caller ’ s name is displayed for 3 seconds, and a beep is sen.
28 4 28 4.3 Switching between calls (broker call) During a call, to recover the c orrespondent on hold: Recover the correspondent on hold You can establish the identity of the waiting call without taking it by using the navigate-left-right key.
29 Features in conversation 4 29 Fea 4.4 Transferring a call To transfer your correspondent to another person: Dial the destination number You are in conversation with the destina tion number Confirm .
30 4 30 31 4.6 Placing an outsid e call on hold (par king) You can park an outside corr espondent in order to take the call on another set. Your correspondent is parked and hears the hold melody.
Features in conversation 4 31 Fea 6 4.7 Store a number* To store the displayed number in the personal directory while a c ommunication is in progress:; Select the "Directories" function appl.
32 Sharing 5 32 5.1 Answering the genera l bell When the operator is absent, incoming external call s are diverted to a general bel l. You can answer these calls: Select the ’ Pick-up ’ function C.
33 Sharing 5 33 Sha 5.2 Call pick-up You hear a telephone ringing in an office where no-one can answer. If autho rised, you can answer the call on your own telephone.
34 5 34 5.3 Hunting groups Hunting group call: Some extensions can be associated to form a grou p. You can contact any one of them by dial ling the grou p number. Temporary exit from your hunting group: Return into your group: Belonging to a group does not affect the managem ent of direct calls.
35 Sharing 5 35 Sha 5.4 Diverting hunting group calls You can divert your own group calls: To cancel this function, refer to chapter 6 ’ Cancelling all diversions ’ . 5.5 Sending a text message to an internal corres pondent Diversi on acknowledgement is displayed Code of t he ’ Group call diversion ’ function No.
36 5 36 The following 27 predefi ned messages exist: If selected message has to be completed: 1 CALL ME BACK 15 MEETING ON xx.xx.xx (*) 2 CALL ME BACK TOMORROW 16 MEETING ON xx.xx.xx AT xx : xx (*) 3 CALL ME BACK AT xx : xx (*) 17 OUT FOR A WHILE 4 CALL BACK xx.
37 Sharing 5 37 Sha 5.6 Send a voice message copy * To record a comment Confirm access to the ’ Mai l ’ function Confirm access to the voice mailbox Personal code Apply Select the message to copy .
38 5 38 Apply Start recording Apply Recording in progress Apply Apply While recording a comment you can select other functions using the n avigate-up -down key (navigate-u p-down : ) Send copy OK? Rec comment OK? Record OK? Recording .
39 Sharing 5 39 Sha 5.7 Sending a recorded m essage to a number / a distribution list * Distribution lists: • 000: the message is sent to al l voice mailboxes • 001 to 050: the message is sent to a group o f voice mailboxes Confirm access to the 'Mail' function Confirm access to the voice mail Apply Apply no.
40 5 40 • To record the message Start the recording Apply Recording in progres s Apply Send the message Apply While the message is being recorded, you can select other functions with the navigate-up-down key. (navigate-u p-down : ) Record OK? Recording .
41 Keep in touch 6 41 6.1 Selecting calls to be diverted This function enables you to select the calls to be diverted. These can be: external calls, internal call s (local) or all calls.
42 6 42 6.3 Consulting your voice mailbox When you have received a message, the Voice mailbox initializati on icon is displayed on the welcome screeen.
43 Keep in touch 6 43 Ke • To access voice mail functions You can move horizontally along the various i cons. Listen to the messag es Erase the c urrent message Call back the person who left th e me.
44 6 44 6.4 Activating/dea ctivating the pe rsonal assist ant As well as leaving a message in the voice mailbox, the personal assi stant directs the caller to an extension number, an outside number, a mobile or the switchboard.
45 Keep in touch 6 45 Ke 6.5 Personal assistant : reaching you with one number only Select the ’ Customizing your telephone ’ function Apply Select the ’ Personal Assistant ’ icon Apply Select.
46 6 46 • To select the type of forwarding Enter the name of a colleague or your assistant or any other na me Apply Key in an outside number Apply Key in the number of your mobile Apply Activate/dea.
47 Keep in touch 6 47 Ke 6.6 Diverting calls to another number (immediate diversion) The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.
48 6 48 6.7 Different types of divers ions + Example of diversion on busy • Different types of diversions You can initiate different types of forwarding from the call forward list. ( ca ll forward list : ) • Example of diversion on busy Div Busy When you are in conversation, all your calls are diverted to the number you ch oose.
49 Keep in touch 6 49 Ke 6.8 Cancelling all diversions Select the ’ Diversion ’ function Confirm Select the ’ Diversi on cancell ation ’ icon Confirm Div Cancel OK ?.
50 6 50 6.9 Consulting messages left while you were away When you have received a message, the Voice mailbox initializati on icon is displayed on the welcome screeen.
51 Programming your telephone 7 51 7.1 Initializing your voice mailbox You can use the Voice mailbox ini tialization icon on the welcome screen to initialize your voice mailbox.
52 7 52 7.2 Customising your voice greeting You can replace the greeting message by a personal message. Select the ’ Customizing your telephone ’ function Confirm Select the ’ Voice- mail Accept.
53 Programming your telephone 7 53 Pro • To go back to the default message Select the ’ Customizing your telephone ’ function Confirm Select the ’ Voice- mail Acceptance ’ Confirm Select the.
54 7 54 7.3 Modifying your personal code Your personal code is used to access your voice mailbox and to lock yo ur telephone. Select the ’ Customizing your telephone ’ function Confirm Confirm acc.
55 Programming your telephone 7 55 Pro 7.4 Adjusting the audio functions You can choose the ring melo dy of your telephone (6 options) and ad just the audio volume (4 levels).
56 7 56 • Set the ringing volume • Activate the buzzer or the ringer (Mobile 2000) This key can be used to switch rapidly from the ringer to the vibrator and vice- versa.
57 Programming your telephone 7 57 Pro • Rapid customizing of the ringer Depending on the operation, you can quickly modify the ring parameters by briefly pressing the on/o ff key then pressing the OK key.
58 7 58 7.5 Activating headset mode This mode allows you to answer calls automatically (without doing anything) and to direct the call to the external headset.
59 Programming your telephone 7 59 Pro 7.6 Adjusting your teleph one functions *You can activate or disable the following functions: Select the ’ Adjustment ’ function Confirm Select the function*.
60 7 60 7.7 Adjusting screen brightness Select the ’ Adjustment ’ function Confirm Select the ’ Contrast ’ icon Increase or decrease the con trast Return to idle Contrast: 3/5.
61 Programming your telephone 7 61 Pro 7.8 Selecting the language Select the ’ Customizing your telephone ’ function Confirm Confirm access to ’ Opti ons ’ Confirm Select the ’ Language ’ icon Confirm Select the language of your choice Confirm The initial language selectio n is made automatically by the system.
62 7 62 7.9 Program your pers onal directory (Individual number) Your personal directory can contain up to 10 numbers. * T key in the name: the keys in the keypad include le tters that you can display by pressing them successively. Example: press ’ 8 ’ twice to display the letter ’ U ’ .
63 Programming your telephone 7 63 Pro 7.10 Modifying a card in the personal directory To delete an index card, del ete the name and the number b y holding down the delete key for a few seconds. ( delete : ) To delete a character, briefly press the delete key.
64 7 64 7.11 Programming an appointment reminder • Temporary appointm ent: call back within the next 2 4 hours • Permanent appointment: call back every day at the same time At the programmed time, your telephone rings: Press hang up or unhook to confirm the answer.
65 Programming your telephone 7 65 Pro 7.12 Identify the terminal you are on The identifier or telephone number are displa yed permanently when the telephone is within the radio coverage zone and is not being used (when standby screen not displayed). 7.
66 Using the telephone in GAP mode 8 66 Your telephone compl ies with the GAP standard and can be used in simplified mode on another DECT/GAP system (other PABX or indoor relay unit).
67 Using the telephone in GAP mode 8 67 Usi 8.3 Calling from y our personal directory 8.4 Redialling the last number dialled (redial) Press the unhook key (ho ld down for a few seconds).
68 8 68 8.7 Programming your pe rsonal directory Your directory can contain up to 12 numbe rs. Select the ’ Directories ’ function Confirm Select the desired entry Confirm Confirm Enter the name (.
69 Using the telephone in GAP mode 8 69 Usi 8.8 Modifying a name or number Select the ’ Directories ’ function Confirm Select the card to be modified Confirm Select ’ Edi t ’ Confirm Move onto.
70 8 70 8.9 Deleting a c ard Select the ’ Directories ’ function Confirm Select the card to be deleted Confirm Select ’ Delete ’ Confirm 1-MARTIN 2-SOPHIE 3- 1-Edit 2-Delete 3-Call.
71 Using the telephone in GAP mode 8 71 Usi 8.10 Customizing and adjusting your telephone Choosing your melody: Adjusting the ringer volume: Select the ’ Ringer ’ function Confirm Select th e melo.
72 8 72 Selecting the language : Adjusting screen contrast: Select the ’ Language ’ function Confirm Select the language of your choice Confirm Return to idle Select the ’ Adjustment ’ functio.
73 Using the telephone in GAP mode 8 73 Usi 8.11 Adjusting your telep hone functions *You can activate or disable the following functions: Select the ’ Adjustment ’ function Confirm Select the fun.
74 Registering the telephone 9 74 9.1 Registering the telephone on a sy stem for the first time For the mobile telephon e to function, it must be registered on at least one Alcatel or GAP system (registration operation).
75 Registering the telephone 9 75 Reg If the registration operation has not been successful, t he station proposes launching the subscription again. Utilization of the telephone in GAP mo de can lead to functional limitations for which no claims will be considered under the terms of the warranty.
76 9 76 9.2 Registering the telephone on othe r systems The telephone can be declared o n several systems (maximum of 5). Note: the inp ut is usually reserved for use wi th your main ALCATE L system. You can select the other inputs to register the telephone under another system (ALCATEL or other system).
77 Registering the telephone 9 77 Reg 3. You have t wo subscri ption poss ibiliti es: a- If the system does not use an AC code b- If the system uses an AC (authentication code) The registration operation can take up to 2 minutes.
78 9 78 Selecting your telephone system Your telephone can b e programmed to function on 5 different DECT systems (ALCATEL or GAP). Select the ’ Sy stem ’ function Confirm Select the desired input.
79 Accessories 10 79 10.1 Chargers The ’ corded ’ charger includes : 1. a mains cable, via an AC/DC adaptor. The ’ Basic Desktop ’ charger i ncludes : 1. a telephone support, 2. a mains cable, via an AC/DC adaptor. The ’ Dual Desktop ’ charger includes : 1.
80 10 80 10.2 Characteristics of the m ains power adapter Input: 230V- 50 Hz Output: 12V DC - 500 mA The mains power socket used must be close to the charger/ h ol d er a n d e a si l y a c c es s ib l e , s o th a t it c an b e us e d a s a n ’ on / off’ f acility.
81 Accessories 10 81 Acc 10.3 Battery The Mobile 200 is supplied with a Li-lon 600 mA h - 3.6V battery. The Mobile 100 is supplied with a NiMh 550 mAh - 3.
82 10 82 10.4 Charging the extra battery (on the ’Dual’ support) The charger is powered on (AC/DC adapter connected to mains supply). Place the extra battery in the appropriate recess of t he charging holder. The charging time is about 2 hours 30 minutes (Li-Ion or NiMh battery).
83 Accessories 10 83 Acc 10.7 Transporting and protect ing your telephone To avoid lo sing your telephone, get into the habit of clipping it onto your belt. Your telephone can also be carried in a protective case. Various models of carrying case are a vailable.
84 Glossary 11 84 Broker call: Function enabling the user to switch back and forth between several simultaneous calls. Call transfer: Function enabling a call to be transferred to another telephone within the system. Common directory: This directory contains all the speed-di al numbers accessible to the users of the Alcatel system.
85 Glossary 11 85 Glo Personal assistant: This facility enables the caller to avoid having to leav e a message in the voice mailbox and directs him/her to an extension numb er, an outside number, a mobile or the switchbo ard.
86 Guarantee and clauses 86 Independ ently of the l egal warran ty that cove rs this appli ance, it is gu aranteed for 1 year, parts and labour, counting from the date indictated on your invoice.
Een belangrijk punt na aankoop van elk apparaat Alcatel Carrier Internetworking Solutions 200 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Alcatel Carrier Internetworking Solutions 200 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Alcatel Carrier Internetworking Solutions 200 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Alcatel Carrier Internetworking Solutions 200 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Alcatel Carrier Internetworking Solutions 200 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Alcatel Carrier Internetworking Solutions 200 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Alcatel Carrier Internetworking Solutions 200 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Alcatel Carrier Internetworking Solutions 200 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.