Gebruiksaanwijzing /service van het product 15D1 van de fabrikant Elo TouchSystems
Ga naar pagina of 53
15D1 T ouchcomputer User Guide 15D1 15-inch LCD Multi- function Touchcomputer [Model 15D1].
Elo T ouchSystems 15D1 T ouchcomputer User Guide 15-inch Multi-function Touchcomputer Revision A P/N E674343 Elo TouchSystems 1-800-ELOTOUCH (1-800-356-8682) www.
15D1 T OUCHCOMPUTER U SER G UIDE iii Copyright © 2009 Tyco Electronics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or .
15D1 T OUCHCOMPUTER U SER G UIDE iv Table of Contents Chapter 1: Setup ...................................................................................... 1 Unpacking Your Touchcomputer ..............................................................
15D1 T OUCHCOMPUTER U SER G UIDE v Chapter 6: Technical Support............................................................... 39 Technical Assistance.....................................................................................................
15D1 T OUCHCOMPUTER U SER G UIDE 1 C H A P T E R 1 SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.
15D1 T OUCHCOMPUTER U SER G UIDE 2 Adjusting the Display The display screen can be adjusted from 0 to 60 degrees, as shown below . CAUTION: To protect the LCD, be sure to hold the base when adjusting the display, and take care to not touch the screen.
15D1 T OUCHCOMPUTER U SER G UIDE 3 3. Click Customize . The Regional and Language Options window appears. Select the Languages tab. 4. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.
15D1 T OUCHCOMPUTER U SER G UIDE 4 7. Click Apply . 8. Select your location from the drop-down list in the Locations pane. 9. Click OK ..
15D1 T OUCHCOMPUTER U SER G UIDE 5 Selecting the Time Zone When the following window appears, you can cha nge the time zone, date, and time of the touchcomputer. After making any changes, click Next to finish. Windows Setup completes the installation of the touchcomputer.
15D1 T OUCHCOMPUTER U SER G UIDE 6 Click the Align button. This launches the calibration program. The window shown below opens. Follow the instructions to calibrate the touchscreen.
15D1 T OUCHCOMPUTER U SER G UIDE 7 Securing the Base There are two mounting options for the 15D1 touchcomputer. In both cases, the base must be mounted on a horizontal surface. • Option 1: Secure from below. Use the four pretapped holes to secure the touchcomputer from below the mounting surface.
15D1 T OUCHCOMPUTER U SER G UIDE 8 To install these brackets, simply push them onto the sides of the back door of the 15D1 touchcomputer, as shown in the figure below.
15D1 T OUCHCOMPUTER U SER G UIDE 9 C H A P T E R 2 OPERA TION This chapter describes how to control the On-Screen Display (OSD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved. User settings remain unchanged after powering off/on or in the case of a power failure.
15D1 T OUCHCOMPUTER U SER G UIDE 10 On-Screen Display (OSD) OSD Menu 1. To display the OSD Menu, press the Menu button. Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub-menus and functions. 2. When the function you want to change is shown, press the SELECT button.
15D1 T OUCHCOMPUTER U SER G UIDE 11 Feature Description Language Changes language to Eng lish, Fre nch, Italian, German, Spanish, Japanese, Simplified Chinese, o r Tra ditional Chine se. Recall Sets color recall and recall defaults. Rest ores original factory settings.
15D1 T OUCHCOMPUTER U SER G UIDE 12 Head Power Status LED The head power status is indicated by a different LED, which is located at the lower edge of the head (#3 in figure on page 9).
15D1 T OUCHCOMPUTER U SER G UIDE 13 Using the Input/Output Panel To access the input/output (I/O) ports, open the cable cover door on the left side of the unit, as shown below. The touchcomputer provides a number of input and output interfaces for connecting a wide variety of compliant devices as shown in the following figure.
15D1 T OUCHCOMPUTER U SER G UIDE 14 5 6 7 8 9 10 4 3 2 1 11 12 13 14 15.
15D1 T OUCHCOMPUTER U SER G UIDE 15 Number Port Description 1 Audio Audio in (left), out (center), mic (right) • Audio In • Audio Out: One 3.5mm stereo audio output jack for connecting headphones o r external powered speakers • Microphone Input: One 3.
15D1 T OUCHCOMPUTER U SER G UIDE 16 C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Peripherals When adding a peripheral, complete installation and setup in structions are provided with the field-installable kits .
15D1 T OUCHCOMPUTER U SER G UIDE 17 Magnetic Stripe Reader (MSR) You can add a magnetic stripe reader (MSR) to the 15D1 touchcomputer using a USB port located on the display head. The MSR is a USB 2.0 device that reads all three data stripes on standard credit cards or driver’s licenses conforming to ISO/ANSI standards.
15D1 T OUCHCOMPUTER U SER G UIDE 18 • Fully supports USB 2.0 • Elo part number E145919 Testing the MSR Testing in USB MSR Keyboard (KB) Emulation Mode 1. Open the Notepad application (click Start > Accessories > Notepad ). 2. Slide the card through the MSR and verify that the data is displayed in the application window.
15D1 T OUCHCOMPUTER U SER G UIDE 19 2. Slide a card through the MSR and verify that the data is displayed in the application window. 3. If the card ID appears in the Reader Output window, the reader is functioning. Customer Display You can optionally add a customer disp lay to the 15D1 touchcomputer.
15D1 T OUCHCOMPUTER U SER G UIDE 20 Feature Description Display type Vacuum fluorescent display Display color Red Display pattern 5 x 7 dot matrix Brightness 350-600 cd/m 2 Characters available 95 alphanumeric & 32 internatio nal characters Dot size (X x Y) 0.
15D1 T OUCHCOMPUTER U SER G UIDE 21 Fingerprint Reader (FPR) The fingerprint reader is powered by the USB bus. The reader optically scans the fingerprint when the user touches the glowing win dow. Optical technology gives the highest quality fingerprint scans and reliabilit y.
15D1 T OUCHCOMPUTER U SER G UIDE 22 Barcode Scanner There are two types of optional USB barcode scanners: 1-D or omni-directional. The barcode scanner is only an option if the speaker bar is present. When a scanner is chosen, a USB-SSI (Simpl e Serial Interface) converter board is included.
15D1 T OUCHCOMPUTER U SER G UIDE 23 • Omni-directional scanne r (Elo P/N E449881) specifications: • Ability to generate omni-directional scanning pattern • Maximum performance • 2-D scanning a.
15D1 T OUCHCOMPUTER U SER G UIDE 24 2. Now scan the barcode below to change the scanning pattern. Using this scanning pattern allows you to read 2-D barcodes (you can still read 1-D barcodes). Testing the Barcode Scanner 1. Determine which port the barcode scanner is using: a.
15D1 T OUCHCOMPUTER U SER G UIDE 25 3. Change the Port field value to match the value you retrieved from the Device Manager. 4. Click Connect . You should see the text “Connected” in the Messages field. 5. In the box labeled Param Number , enter the value 238 .
15D1 T OUCHCOMPUTER U SER G UIDE 26 8. Scan a barcode (sample given below). The scanned data should appear in the “Messages” section of SSIContainer screen. The barcode scanner also has the ability to run in USB-KB emulation mode. To enable this option, please install the required drivers.
15D1 T OUCHCOMPUTER U SER G UIDE 27 Testing the Wireless Card To test the wireless card: 1. From the desktop, click Start > Settings > Control Panel > Network Connections (in Windows XP) or Start > Control Panel (in Vista).
15D1 T OUCHCOMPUTER U SER G UIDE 28 2. In the 15D1 Test Applications folder on the desktop, double-click the FD2XX Test icon to start the test program. The screen displays “Display is open.” 3. Turn off the test equipment. The screen displays “Display is closed.
15D1 T OUCHCOMPUTER U SER G UIDE 29 C H A P T E R 4 SAFETY AND MAINTENANCE Safety Here is some important information on the proper setup and maintenance of your touchcomputer. • To reduce the risk of electric shock, fo llow all safety notices and never open the touchcomputer case.
15D1 T OUCHCOMPUTER U SER G UIDE 30 Care and Handling The following tips help keep your touchcomputer functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable.
15D1 T OUCHCOMPUTER U SER G UIDE 31 WEEE Directive In the European Union, the Waste Electrical and Electronic E quipment (WEEE) directive label shown to the left indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility for recovery and recycling.
15D1 T OUCHCOMPUTER U SER G UIDE 32 C H A P T E R 5 TECHNICAL SPECIFICA TIONS Touchcomputer Specifications NOTE: Not all operating systems or options are supported in all regions. Please contact your local Elo TouchSystems representative for details. Feature Description Processor Intel Celeron 430M 1.
15D1 T OUCHCOMPUTER U SER G UIDE 33 Feature Description Ports 7 x USB 2.0 ports 1 x 12V/24V default cash drawer port (jumpe r selectable) 3 x RS232 serial ports 2 x 5V default/12V powered RS232 serial port s (jumper selectable) 2 x PS/2 (keyboard and mouse) Audio ports 1 x 3.
15D1 T OUCHCOMPUTER U SER G UIDE 34 Feature Description Max. power rating 15D1 touchcomputer (w ithout peripherals, receipt prin ter, cash drawer, or po we r serial ports connected: 169.95 W Cash drawer: 2.4 W max. Receipt printer; 45.6 W max. Powered serial port s: 24 W max Total power drawn with all possibl e pe ripherals: 252.
15D1 T OUCHCOMPUTER U SER G UIDE 35 Feature Description Peripheral options and upgrades Magnetic stripe reade r, 3 tracks Customer display 2 x 20 VFD Biometric fingerprint reade r Barcode scanner (1-D.
15D1 T OUCHCOMPUTER U SER G UIDE 36 Serial Port Power Selection J1/J2 Setting Function All pins open No power Pins 1-2 short/closed 5V (default) Pins 2-3 short/closed 12V Cash Drawer Port Specifications The cash drawer port is 12/24V compatible.
15D1 T OUCHCOMPUTER U SER G UIDE 37 Display Screen Specifications Feature Specification LCD display 15.0-inch diagonal TFT active matrix LCD Video input signal Analog RGB (0.7Vp-p) Data display channel (DDC) function (plug & play) DDC1, 2B compliant (EDID data only) Display size (usef ul screen area) 304.
15D1 T OUCHCOMPUTER U SER G UIDE 38 Feature Specification Horizontal viewing angle (left/right) 70° looking le ft typical at a CR=1 0 70° looking right typical at a CR=10 Contrast ratio 700:1 (typic.
15D1 T OUCHCOMPUTER U SER G UIDE 39 C H A P T E R 6 TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer: • The .
15D1 T OUCHCOMPUTER U SER G UIDE 40 Using the Phone Call toll-free 1-800-ELO-TOUCH (1-800-356-8682)..
15D1 T OUCHCOMPUTER U SER G UIDE 41 REGULA TOR Y INFORMA TION I. Electrical Safety Information A) Compliance is required with respect to the voltage, freque ncy, and current requirements indicated on the manufacturer’s label.
15D1 T OUCHCOMPUTER U SER G UIDE 42 C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment.
15D1 T OUCHCOMPUTER U SER G UIDE 43 iv) Plug the digital device into a diffe rent AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.
15D1 T OUCHCOMPUTER U SER G UIDE 44 W ARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship.
15D1 T OUCHCOMPUTER U SER G UIDE 45 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIE S FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANT S NO OTHER WARRANTIE.
15D1 T OUCHCOMPUTER U SER G UIDE 46 INDEX address, Elo TouchSystems, 48 advertising brackets, 7 audio ports, description, 15 barcode scanner enabling 2-D scanning, 23 overview, 22 specifications, 22 t.
15D1 T OUCHCOMPUTER U SER G UIDE 47 audio, 15 cash drawer, 15 compact flash, 15 customer display, 15 Ethernet, 15 illustration, 13 parallel, 15 printer power, 15 PS/2 universal, 15 serial, 15 speaker,.
48 www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press release • Software drivers • Touch Monitor Newsletter Getting in Touch with Elo To find out more about Elo’s extensive range of t ouch solutions, visit our Webs ite at www.
Een belangrijk punt na aankoop van elk apparaat Elo TouchSystems 15D1 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Elo TouchSystems 15D1 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Elo TouchSystems 15D1 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Elo TouchSystems 15D1 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Elo TouchSystems 15D1 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Elo TouchSystems 15D1 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Elo TouchSystems 15D1 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Elo TouchSystems 15D1 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.