Gebruiksaanwijzing /service van het product Multi-Cell PRI Gateway van de fabrikant Eurotech Appliances
Ga naar pagina of 43
PRI – GSM Mul t i -Cell Gateway 1 T M Multi-Cell PRI Gatew a y ISDN PRI to GSM Gate w ay Version 01.06 A User Manual Connecting Office Phon es t o Cell pho nes While greatly reducing cos t s.
PRI – GSM Mul t i -Cell Gateway 2 For addit ional assistance please contact us: Support Team Eurotech Communication Ltd. P.O. Box 621 Z.H.R. Industrial Park Rosh Pina, 12000, ISRAEL Tel: + 972-4-680-1080 Fax: +972-4 -680-1081 Email: Support@Eurotech-Communication.
PRI – GSM Mul t i -Cell Gateway 3 Dear Customer, We thank you for purchasing our GS M Multi Cell to ISD N PRI Gateways. The infor mation in this manu al does not constitute a warranty of performance, although the information has been com pi led and checked for accuracy by Eu rotech Communication Ltd.
PRI – GSM Mul t i -Cell Gateway 4 Table of Cont ent Gett ing S tart e d .......................... .......................... ............. .......................... .......................... ............. ................... 5 Check y our pac ka ge Item s .
PRI – GSM Mul t i -Cell Gateway 5 Getting St arted Eurotech Com mu nication team is glad you h ave cho sen to use the Eu rotech s Multi-Cell PR gatew ay for you r needs, we will do our best t o make your inst al lation efforts as well as day-to-day configur ati on and monitoring task s be pleasant tasks a s possible.
PRI – GSM Mul t i -Cell Gateway 6 • Optional - Setting the TCP/ IP con nections If you wish to opera te th e manag ement application for system manag ement via internet connection the proper TCP /IP settings should be p erformed. Refer to Chapter 10: TCP/IP Setting .
PRI – GSM Mul t i -Cell Gateway 7 For getting the most upda ted Produc t Info on the Web Refer to http://www.eurotech-communication.com At menu: Cellular Gate ways At su b m enu: PRI E1/T1 GSM or CD.
PRI – GSM Mul t i -Cell Gateway 8 Check y our p ackage Ite ms Please verify your package cont ains th e followin g com ponents (some wer e ordered specific) before installation: • Main H ardware D.
PRI – GSM Mul t i -Cell Gateway 9 The ISDN PRI GSM Gateway Solution Overview The Mul ti-Cell IS DN PRI to GSM ga t eway is a device th at connects your office phone s DIRECTLY to GSM c ellular phone networks. Th is gateway comple tely bypasses th e local landline tel ep h one company.
PRI – GSM Mul t i -Cell Gateway 10 Chapter 1: Connecting the Cables You have se veral c ables t o connect to the Mult i-Cell P RI G ateway. So me are mandatory and som e are optional base d on the specific us e c ase.
PRI – GSM Mul t i -Cell Gateway 11 and make the prope r con figuration according to your n eeds following t he Ma n agem ent Application guidelines in th e following chapters . Additional c ables us ed as follows: o RJ-45 ISDN E1 Cross connect cable Used in the same case as the r egular IS DN E 1 ca ble dep ending on t he IS DN settings.
PRI – GSM Mul t i -Cell Gateway 12 Chapter 2: Inst alling the Manager A pplication Before op eration, configuration settings must be ma de t o the gateway. Configuration is done in an auxiliary c omputer with the PRI Manage ment MS-Win dows Application provided f or MS-Window s operating system .
PRI – GSM Mul t i -Cell Gateway 13 4. Click Next. 5. The Setu p Typ e window will op en. 6. Select Com plete and click n ext. The Begin In stallation win dow will open. 7. Click In stall. Th e Multi-Cell Manager application i nst alls itself. W ait all steps till a completion messa ge will appear.
PRI – GSM Mul t i -Cell Gateway 14.
PRI – GSM Mul t i -Cell Gateway 15 Chapter 3: Basic configurations w ith the man age men t application La unch the Manag er Application and Defin e the Typ e of Connection Between the management PC .
PRI – GSM Mul t i -Cell Gateway 16 Chapter 3.1: Management v ia R S-232 serial connection Connect the RS-232 cable follow ing th e, fro m an available commun ica t ion port in the com puter to the Com s ocket in t he back of th e Mu lti-Cell. This is t he default setting.
PRI – GSM Mul t i -Cell Gateway 17 Chapter 3.2: Management v ia Internet connection TCP/IP Internet connection ena bled via the NET sock et (RJ-45) on the Multi-Cell PRI Gateway, in the fr ont of the Multi-Cell. Ref er to Chapter 1: Connect ing th e C ables for the cable connection task.
PRI – GSM Mul t i -Cell Gateway 18 2. Press button. The System wi n dow will o pen. 3. Press . button. The system is set for TCP /IP communication bet ween the auxiliary PC and th e Multi-Cell unit .
PRI – GSM Mul t i -Cell Gateway 19 Chapter 4: Conf igu ration - Defining Group s of Port s The Mu lti -Cell PRI unit is a gateway f or 30 t elephones. Telephones m ay be divided into groups. For example, each dep artme nt in your of fice may h ave d ifferent call patterns.
PRI – GSM Mul t i -Cell Gateway 20 2. Press [Create Group] button. A ne w gr oup appears at th e bottom of th e Port list. 3. Type a name for the new group and click outside th e se le ct ed area. A group can be renamed b y s electing it and pressing [Rename] button .
PRI – GSM Mul t i -Cell Gateway 21 Chapter 5: Configuration - Port and SIM This cha pter details port dial settin gs, as well as ti me tables and channel lock s for SIMs. Chapter 5.1 : Define Dia l Settings for Each Port Press [ Main PR I] button to define dial settings f or eac h port.
PRI – GSM Mul t i -Cell Gateway 22 Chapter 5.2: De fine Pho ne numbers T y pe of Disp atch Select the mode in which t elephone nu mbers are dispat ched to th e GSM network. To dispa tch phone n umbers manually, in the Send Complete list, s elect HASH mode.
PRI – GSM Mul t i -Cell Gateway 23 Chapter 5.3: C onfiguration SIM Card Settings To define s ettings for a SI M, click a SI M ic on. The S IM Setting window o pens. Define SIM Specifications Enter SIM specifications: 1. Enter a pre-dialing number f or the specifi c S IM.
PRI – GSM Mul t i -Cell Gateway 24 Set the time pa ssed since SIM begun to be Active Click the Time table tab. Th e tim etable s ettings will appear: In the Time T able tab, d efine hours , and days, that the SIM is active. Days can be divided in up to four intervals.
PRI – GSM Mul t i -Cell Gateway 25 Chapter 6: Configuration - ISDN Connectio n Settings This cha pter details ISDN settings st arting with ov erview of the ISD N card in th e Multi-Cell PRI ga t eway system and guiding for proper configurat ion per your needs.
PRI – GSM Mul t i -Cell Gateway 26 EEPROM cont aining ISM softw are. Enter the IS M version in th e IS M v ersion box. 3. Set Network access as NT, (set the s wi tching unit as TE). 4. Define the Master/Slave st atus in the S ynchronization box. It is preferable to de fine th e Multi-Cell unit as the Master, an d the switching unit as the sla ve.
PRI – GSM Mul t i -Cell Gateway 27 Chapter 6.2: Co nfiguration - IS DN B-Channel-Port A ssociation This cha pter explains the assigning of B-ch annels to in-house phones and the allocation of c alls to Multi-Cell ports .
PRI – GSM Mul t i -Cell Gateway 28 The Outgoing Numb er column r efers to calls fr om t h e Multi-Cell, to a phone extending fr om t h e sw itching un it, as il lustr ated above. 4. In the Outgoing Numb er column , for each B-ch annel, enter a num ber for a phone e xte nding fro m the switching unit.
PRI – GSM Mul t i -Cell Gateway 29 Chapter 6.2.2: A ssigning Port s a nd Defining Pref ixes This section explains ho w t o a ssign a p ort allocation mode f or the Multi-Cell.
PRI – GSM Mul t i -Cell Gateway 30 3. In the Allocation frame, select the typ e of A llocation Mode desired . • Static allocation: Each B-channels is permanently assi gned to a port (GSM module), as th ey are al igned in this t ab.
PRI – GSM Mul t i -Cell Gateway 31 Chapter 8: Moni toring C alls This chapt er explains ho w to monitor c alls and revie w reports. To monitor calls press .
PRI – GSM Mul t i -Cell Gateway 32 Port and B-Channel Choose the Get Cell Inform ati on at the St atus Butt on. GSM Network Quality of Reception Time Limit on SIM Network c onnection statu s.
PRI – GSM Mul t i -Cell Gateway 33 Legend: LAC Location Area C ode. CI Cell ID MCC Mobil e C ountry Code BSIC Basic Station Identity Code BCCH Broadcast Control Channel RSSI Receiver Signal Str engt.
PRI – GSM Mul t i -Cell Gateway 34 Chapter 9: Generating Ca ll Rep ort s Press to review the ca ll report. Thi s screen defines the param eters for a successful or unsuccessful call.
PRI – GSM Mul t i -Cell Gateway 35 Chapter 10: T CP/IP Setting TCP/IP settings task list : 1. Disconnect the COM c able from the Multi-Cell system. 2.
PRI – GSM Mul t i -Cell Gateway 36 11. Che ck t he Modify ch eck box a bove th e I P Address and enter the d esired I P; 12. In case the Multi-Cell syste m and the PC were c onnecte d w ith a cross .
PRI – GSM Mul t i -Cell Gateway 37 Chapter 1 1: Operational test From a PSTN Off ice phone att ached to a PBX/ VoIP Gat eway try make a c all to defined GS M Cellphone in the GSM n etwork around.
PRI – GSM Mul t i -Cell Gateway 38 Press the Monitor window button, it wi ll op en sho wi ng a pull down set of ph ysical p ort numbers. Choose t he wanted port, for your testing. Ent er the desi red phon e num ber in the f ield named Enter the dial nu mb er below and press the button.
PRI – GSM Mul t i -Cell Gateway 39 Chapter 12: T roubl eshooting a nd kno wn issues Th e f oll ow i ng are m ain deb ug gin g too l s which are very u s eful to overc ome conn ec t i on probl ems: • The RJ -11 handse t, • The PRM Manager Debug Window.
PRI – GSM Mul t i -Cell Gateway 40 Chapter 12.2: The M anagement A p pl uacti on Debug Window 1. To open the Debug screen, pres s . The Debu g window opens .
PRI – GSM Mul t i -Cell Gateway 41 There are seve ral c ommon problems an d s olution we have co llected to share w ith you as fo ll ow: Q.: I m trying to conn ect to the MultiCell via LA N, with the PRI Mana gem ent ap plication, but I keep getting the error messag e.
PRI – GSM Mul t i -Cell Gateway 42 Q.: I ve got too ma ny ca bles with the MultiCell, whic h pa rt of I do not kno w how to use them. Any ad vise? A.
PRI – GSM Mul t i -Cell Gateway 43 Q.: How can I check if my MultiCell s firm war e is up-to-d ate? A.: C onnect to the MultiCell, u sing the PRI management application. Go to th e Debug scr een. Che c k the Enable Debug ch eckbox, unch eck th e E nable filter check box.
Een belangrijk punt na aankoop van elk apparaat Eurotech Appliances Multi-Cell PRI Gateway (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Eurotech Appliances Multi-Cell PRI Gateway heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Eurotech Appliances Multi-Cell PRI Gateway vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Eurotech Appliances Multi-Cell PRI Gateway leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Eurotech Appliances Multi-Cell PRI Gateway krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Eurotech Appliances Multi-Cell PRI Gateway bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Eurotech Appliances Multi-Cell PRI Gateway kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Eurotech Appliances Multi-Cell PRI Gateway . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
