Gebruiksaanwijzing /service van het product GloPhone tglo van de fabrikant Globe
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GloPhone User Guide GloPhone V ersion 3. 0 Document Version 2.2.0 December 20, 2005.
Copyright 2004 TheGlobe.com, 110 East Brow ard Blvd, 14th Floor, Fort La uderdale, FL 33301. All rights reserved. Vo i c e g l o is a registered trademark of TheGlobe.
1 • • • • • • tglo Online User Guide Chapter 1 • • • • • • About GloPhone GloPhone is a browser-based telephone that uses Voice over IP (VoIP) technology. Using GloP ho ne, you can make calls to and receive calls fro m any phone in the world us ing your Intern et browser, wh ile surfing the web at the same time.
2 Chapter 1 - About GloPho ne • • • • • • tglo Online User Guide System Requirements The following is required to use Gl oPhone: • Computer running Windows ® 2000, Windows ® Millennium (Me), or Windows ® XP. • Your PC’s micropho ne an speakers.
1 ©2003-2004 Voiceglo.com Chapter 2 Getting Started Checking Your Audio Equipment Before you begin u sing GloPhone, be certain that your audio eq uipment is connected properly. Microphone and Speakers If you are using your PC’s microphone and speakers with GloPhone, follow these steps.
2 ©2003-2004 Voiceglo.com USB Phones and Bluetooth Headsets If you are using a USB Phone or a USB Bluetooth Enabled Headset, follow the manufacturer’s instructions for installing and troublesho oting these products. Downloading Additional GloPhone Numbers You can have up to 6 GloPhone accounts per PC.
1 • • • ••• Chapter 3 Using GloPhone Starting GloPhone Start CentComm by double-clicking the icon ( ) on your desktop. Launch GloPhone from your CentComm interface by clicking Place a Call.
2 Chapter 3 - Us ing GloPhone • • • ••• The components of the GloPhone are described below. • Your GloPhone Number Your number appears at the top of the GloPhone. • Status Display Window Provides information related to GloPhone calls. It contains the Status Indicator and the controls for viewing Missed, Received, and Dialed calls.
Using GloPhone Chapt er 3 - Using GloPho ne 3 GloPhone User Guide • • • ••• Moving GloPhone Clic k the top o r si de o f GloP hon e and dra g it to an y pa rt of y our win dow t hat suit s your needs. Making Phone Calls There are multiple ways to make calls with GloPhone.
4 Chapter 3 - Us ing GloPhone • • • ••• 2 Click Talk . 3 When you are fini shed talking, click End to end the call. Using Keyboard Keys You can also use your keyboard keys to dial phone numbers. 1 Press the appropriate numeric keys to dial a number.
Using GloPhone Chapt er 3 - Using GloPho ne 5 GloPhone User Guide • • • ••• GloPhone pops up and places the call. 3 When you are finished talking, clic k End , or Press ESC on your ke yboard to end the call.
6 Chapter 3 - Us ing GloPhone • • • ••• Placing Calls on Hold While on a call, click Hold . To return to the call (take the call off Hold), click Hold again. Conference Calls You can have up to 6 people, including yourself, on a single conference call.
Using GloPhone Chapt er 3 - Using GloPho ne 7 GloPhone User Guide • • • ••• When the incoming call occurs: 1 Click Talk to answer the call. 2 Click Conference to add the caller to the conference call. 2 2 Linking Conference Calls You can link your GloPhone conference ca ll to another GloPhone conference call .
8 Chapter 3 - Us ing GloPhone • • • ••• 2 Call the p erson wh o is alre ady participati ng in a separ ate conference call. 3 When the person answers, click Conference .
Using GloPhone Chapt er 3 - Using GloPho ne 9 GloPhone User Guide • • • ••• 2 Click the phone icon to s elect the phone type. 3 Use the up and down arrows to scroll up and down the list of calls for that type. 4 Click Talk or the phone icon when the number you want to call is displayed on the screen.
10 Chapter 3 - Using Gl oPhone • • • ••• Call Waiting If someone calls you while you are already on a call, GloPhone beeps, and the new caller’s te lephone num ber is disp layed in the GloPhone window. To answer the incoming call, click Talk .
Using GloPhone Chapt er 3 - Using GloPho ne 11 GloPhone User Guide • • • ••• After a few seconds, you will hear an au tomated voice attendant repeat the number you just dialed.
12 Chapter 3 - Using Gl oPhone • • • ••• Removing the Do Not Disturb Setting To remove the Do Not Disturb setting: 1 Right-click the GloPhone status icon in the Windows Task Bar. 2 Select DND (Do Not Disturb). The GloPhone status i con returns to the defaul t setting.
Using GloPhone Chapt er 3 - Using GloPho ne 13 GloPhone User Guide • • • ••• Hiding GloPhone There are multiple ways to hide GloPhone. Click , or Double-click the icon on your desktop, or Click the icon in your brow ser. This hides GloPhone, but you can still receive calls .
43 • • • • • • GloPhone User Guide Chapter 5 • • • • • • GloPhone Skins You can customize the look of your GloPhone with a new skin. A skin is a graphi c or audio file used to change the appearance of the GloPhone user interface.
44 Chapter 5 - GloPhone Skins • • • • • • GloPhone User Guide Downloading Skins You can download the skins from our web site. To download a skin: 1 Type www.skins.glophone in your in ternet browser’s Address line and press ENTER . 2 Click Download Now next to the skin you want.
Een belangrijk punt na aankoop van elk apparaat Globe GloPhone tglo (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Globe GloPhone tglo heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Globe GloPhone tglo vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Globe GloPhone tglo leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Globe GloPhone tglo krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Globe GloPhone tglo bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Globe GloPhone tglo kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Globe GloPhone tglo . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
