Gebruiksaanwijzing /service van het product 699796-006 van de fabrikant HP (Hewlett-Packard)
Ga naar pagina of 29
HP S er v i ce P ac k f or Pr oL i ant Qui c k S t art Gui de Abstract This gui de desc ribe s the Serv ice P ack for Pr oL i ant (SP P) and ho w to use it t o update s y stem s oftwar e inc luding fir m war e , dr i v ers , and utilities o n ProL i ant serv ers and Blade se rvers and e nclosur e s.
© Cop y ri ght 20 1 2 , 20 1 4 Hew lett-P ac k ard De v elopment C ompan y , L.P . Conf iden tial compu ter so ftwar e . V ali d licens e fr om HP r equir ed f or pos ses sion , us e or copy ing .
C onte nts 1 Intr oductio n to SPP...................................................................................... 5 SPP r elease v ersi ons.........................................................................................................
HP Insigh t Re mote Support softwar e..........................................................................................25 HP Insight Online .......................................................................................................
1 Intr oduc tion to SP P SPP is a compr ehensi ve s ys tems softwar e and firm war e solution de liv ered a s a single do wnload . This s olution us es HP SUM a s the deplo yment tool and is t est ed on all supported HP Pr oLi ant server s including HP Pr oLian t Gen8 server s.
F or info rmati on on using the SP P to update VMw ar e sy stems , see the VMwar e: Best Pr actice s for maintaining HP f irm war e , dr i ver and s ys tem so f twar e using the HP Serv ice P ack f or ProL iant (SP P) and the So ftwar e Deliv ery Reposit ory (SDR) in the SPP Inf ormation L ibrary .
2 Do w nloading and installing an SP P Bef ore u pdating business-c r itical server s or those in a com plex or distr ibuted en vir onment , dev elop an update plan to minimi z e requir ed dow ntime. F or additional inf ormati on, see the HP Smart Update Bes t Prac tices P lanning Guide .
Disabling BitL ock er to permit f irm war e update s (Windo ws onl y) The TP M, w hen us ed with BitL ock er , measur es a s yste m state . Upon detecti on of a changed R OM image , it res tri cts acces s to the Windo ws f ile sy stem if the u ser cannot pr ov ide the r ecov ery ke y .
The f ollo wing ta ble desc ribes TP M detecti on scenar ios that y ou might enco unter . Result Scenario A war ning message appears . Select OK to contin ue. The installati on is not canceled. If TP M is detected and ena bled, the ins tallation is not silent , and a s ys tem ROM m ust be updat ed.
3 . Selec t either a utomatic mode or in ter acti ve mode: • If y ou select au tomati c mode, the f irm war e will be u pdated on the se rver au tomaticall y w ithout further int er action . • If y ou select int er acti v e mode , follo w the instruc tions on the sc ree n.
3 SP P s taging pr ocedur es After do wnloading the SP P , stage it f or update and deplo ymen t . Select the staging me thod mos t adapted to y our deplo yment pr ocesses . NO TE: Pr oL iant conf igura ble softwar e components m ust be copi ed onto w rit able media f or conf igurati on.
1 . Do wnload the SP P IS O that best mee ts y our needs and extr act it ont o wr itable media , such as a U SB k ey or har d dri ve . 2 . Do wnload an y Hot F ix es or other com ponents that y ou w ant to add to y our IS O . P lace them in the hpswpackages dir ectory of the SPP .
2 . Com plete each st ep as pre sent ed by the appli cation: a . Clic k N e xt at the splash s cr een. b . Read the End-Us er Li cense Agr eement , and then select Agr ee and clic k Next . c. Selec t Create a bootable USB k ey fr om CD/DVD , and then c lic k N ext .
3 . Com plete each st ep pres ented by the a pplication: a . Clic k N e xt at the splash s cr een. b . Select Agree , and then c lic k Next after r eading the End-User L icens e Agree ment. c. Selec t Add an additional CD/D VD to a bootable USB ke y , and then cli ck Next .
4 SP P u sage s cenar io s This c hapter con tains high-le ve l pr ocedures that illu strat e t yp ical uses o f the SPP . Y ou can lev erage these s cenari os to learn abou t the SPP , adapt y our cus tom installati on and update pr ocedures t o use the SP P , or ev aluate the SPP f or use in y our en vir onment .
9 . HP S UM automaticall y selects u pdates. Se lect or deselec t updates that y ou want t o apply or not appl y . If y ou make an y change s, cli ck Analy sis .
5 F A Qs This c hapter pr ov ides typi cal questi ons and answ ers abo ut using SPP . Ho w can I deter mine w hic h SPP v ersi on I am using? Y ou can vi ew the HP SP P versi on infor mation in the Start.htm f ile in a web br o wser . The f ile is in the r oot direc tory of the HP SPP .
Whe r e can I f ind infor matio n on planning updat es f or data ce nte rs and cor por ate en v ir onments? The HP Pr oLi ant and Integr ity F irm war e Management Best Pr acti ces P lanning and Implemente r Guides at h t tp://www .
HP S UM updates all serve r firm war e in online mode. HP S UM updates the O A through the O A interf ace, no t thr ough the NIC interface . The SPP pr ov ides the f irm war e ver sions used t o update the serv er f irm w ar e. Pr ov ide the IP addr ess or DNS name f or G7 and earlie r tar gets that yo u want to updat e.
6 T r ouble shooting This c hapter gi ves ge neral inf ormati on f or generating r epor ts and gather ing logs to tr oubleshoot SPP is sues. F or a listing of kno wn limitati ons , see the HP Serv ice P ack f or ProL iant R elease Not es f or your en vir onment on the SP P Infor mation L ibrary at http://www .
HP S UM 5. 0. 0 and later includes a u tility named GatherLogs.bat (Windo ws) or Gatherlogs.sh (L inux) t o cr eate a compr essed .zip (W indo ws) or tar .Z (Lin ux) f ile with all the logs . If you need to r ev iew the log f iles, y ou can run this utility to gather all the log s in one file .
HP S UM 6. 0. 0 tr ace dir ecto ri es In HP S UM 6.x , trace dir ector ies ar e stor ed in the /tmp/HP SUM (L inu x) and %temp%HP SUM (Windo ws) dir ector ies.
7 Suppo rt and other r eso ur ces SP P support polic y F or the support per iod of eac h acti ve SP P , see the HP Servi ce P ack f or Pr oLian t Releas e Notes on the SPP Inf ormati on Libr ary .
• HP Pr oLi ant fir m war e management best pr actices gui des • Con tents r epor ts, lis ting the conten ts of each SP P The SP P Do wnload page inc ludes c urr ent and arc hiv ed SPP do wnloads , Hot F ix es, and ad vis orie s at http://www .hp .
NO TE: Pr o vide s additional info rmation . TIP: Pr ov ides helpf ul hints and shortcu ts. HP Insi ght R emote Su ppor t so f twar e HP str ongly r ecommends that yo u r egister y our dev ice f or remot e support to enable enhanced deli very of y our HP W arr anty , HP Car e P ack Serv ice , or HP contr actual support agree ment.
8 Doc umentati on feedbac k HP is committed to pr ov iding docume ntation that meets y our needs . T o help us impr o v e the doc umentation , send an y err ors , suggestions , or comments to Doc umentation F eedback ( docsfeedback@hp.com ). Include the doc ument title and part number , ver sion number , or the URL whe n submitting your f eedback .
A Cr eating a bootable U SB k e y w ith S Y SLINUX T o cr eate a bootable U SB ke y with L inu x: 1 . Obtain S Y SLINUX 3 .2 or higher f ro m http://sy slinu x.zyto r .com and do wnload it t o a L inu x w orkstati on. 2 . Install the S Y SLINUX RP M obtained in the pr ev ious s tep.
Glos sary DUD Dr i ve r User Disk et te EFM Enclo sure F irm war e Management – a f eatur e of O A HBA h ost bus adapte r HP iL O Integr ated Li ghts- Out HP SUM HP Smart Update Manager LDU L inu x .
Inde x A adding componen ts, 1 1 B baseline cr eating, 1 1 C CD , 1 2 contac ting HP , 2 3 con venti ons doc ument , 2 4 corpor ate env ironme nt planning updates , 1 8 D data cente r planning updates.
Een belangrijk punt na aankoop van elk apparaat HP (Hewlett-Packard) 699796-006 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen HP (Hewlett-Packard) 699796-006 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens HP (Hewlett-Packard) 699796-006 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding HP (Hewlett-Packard) 699796-006 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over HP (Hewlett-Packard) 699796-006 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van HP (Hewlett-Packard) 699796-006 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de HP (Hewlett-Packard) 699796-006 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met HP (Hewlett-Packard) 699796-006 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
