Gebruiksaanwijzing /service van het product ML100 van de fabrikant HP (Hewlett-Packard)
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HP Pr oL iant M L 1 00 Ser ies Ser v er User G u id e For HP ProLiant ML150 G6 Servers Part Number 501528-002 May 2009 (Second Edition) a.
© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to chan ge without no tice. The only warranties for HP products and services a re set forth in the express warranty statements accompanying such produc ts and services.
Con t e nt s Operat ions................................................................................................................................... 6 Power up th e server ....................................................................
Option ROM Configura tion for Arrays ............................................................................................ ........... 32 HP Insight Di agnostics ..............................................................................
Operating syst em prob lems ...................................................................................................... ...... 73 Operating syst em updates ................................................................................
Oper ati ons Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, el ectric shock, or damage to the equipment, remove the power cord to remove power from the serv er.
CAUTION: Do not operate the server for long period s with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. 1. Power down the server (on page 6 ). 2.
Setup Optional installation services Delivered by experienced, ce rtified engineers, HP Care Pack servic es help you ke ep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package.
Optimum environment When installing the server, select a location that meets the environmental standards described in this Space and airflow requirements a the front and back of the server To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: mum clearance of 121.
Temp To ensure continu ventilated, cli The maxim t ure (TMRA) for most server products is 35°C ). The te cated must not exceed 35°C (95°F). erature requirements ed safe and reliable equipment oper ation, install or positi on the system in a well- mate-controlled environment.
Furthermore, you must b wiring and receptacles, e sure that all power distributi on devices used in the installation, such as branch are listed or certified grounding-type devices. Be o power source, HP rec nently wired to the building’s branch circuit or i industrial-s tyle plug.
the support CD shipped with the server, or the CD that shipped with the option. The drivers may have com/support updates that are available on the HP website ( http://www.hp. ). Registering the server ver, refer to the HP Registration website ( http://register.
Har d w ar e opti ons ins tallati on Introduction If more than one option is being installed, read the installation instructions fo and identify similar steps to stream line the installation process. r all the hardware options WARNING: To reduce the risk of personal injury from hot su internal system components to cool before touching them.
5. Remove the processor socket protective cover. IMPORTANT: Be sure the processor remains ins ide the processor installation tool. 6. If the processor has separated from the installation tool, carefully re-insert th e proces sor in the tool.
7. Align the processor installation tool with the socket and install the processor. 8. Press down firmly until the processor in stallation tool clicks and separates from the processor, and r installation tool.
9. Close the processor socket retaining brac ket and the processor retaining latch. 10. Install the hea 11. Insta 12. Do one of the following: e tower bezel, as needed. . age 6 ). SAS and SATA hard drive options ports up to eight hard drives: ith the embedded SATA controller tsink.
4. nsta For more information, see the documentation that ships with the option and see "Expansion board option s (on page 24 )." cific instructions for eet for your specific se rver. I ll the storage controller card. 5. Connect the LED cable to the storage con troller card.
NOTE: HP recommends that you remove all bezel blanks to facilitate drive insta llation. 7. Slide the media device part of the way into the bay. by the option documentation. d securely. Mem 8. Connect the SATA power cable to the media drive. 9. Connect the device cable to the device and the syst em board or to an expansion board, as directed 10.
Depending on the processor model, the number of DIMMs installed, and whether UDIMMs or RDIMMs are installed, the memory clock speed may be redu ced to 1066 or 800 MHz. For more information on the effect of DIMM slot population, see " General DIMM slot population guidelines (on page 21 ).
The memory subsystem may be popula ted with either RDIMMs or UDIMMs , but mixing th supported. To determine e two types is not DIMM characteristics, use the label attached to the DIMM and the following illustration and table.
For the latest memory configuration information, see th e QuickSpecs on the HP website //www.hp.com ( http: ). RDIMM maximum memory configurations maximum memory con with 4-GB RDIMMs.
• If quad-rank DIMMs are installed for a processor, a maximum of two DIMMs can be installed on ins quad-rank DIMMs, the quad-rank DIMM must be installed first on that channel. are supported as indicated in the following table. Pop t (per a k Speeds supported (MHz) each channel for that processor.
Single-processor Lockstep population order ode configurations with a si ngle processor, populate the DIMM slots in the ep memory support (" Configuring figurations with mult iple processors, popu.
5. Open the DIMM slot latches. 6. Install the DIMM. 7. ta 8. Install the access panel. RBSU (" ROM-Based Setup erver installation sheet on Ins ll the air baffle. 9. Do one of the following: o Close or install the tower beze l, as needed. o Slide the server back into the rack.
4. Open the slot cover retainer. CAUTION: To prevent improper cooling and therma l damage, do not operate the server unless nsion board installed. all PCI slots have either an expansion slot cover or an expa 5.
6. Install the expansion board. e the slot cover retainer. 7. Clos 8. Connect any required internal c ables to the expansion board. fer 9. Insta er bezel, as needed. 11. to the expansion board. HP T s e sections: 1. Insta 2. Retaining the recovery key/passwo rd (on page 28 ).
• When installing or replacing hardware, HP service providers cannot enable the TPM or the able these features. M from the system . or disfigures the TPM security M, administrators should consider re the integrity of the system data. e recovery key/password is compromise of system integrity.
6. Install the TPM board. Press down on the connector to seat the board. 7. Install the TPM security rivet by pressing the rivet firmly into the system board. 8. Install the access panel. 9. Do one of the following: o Close or install the tower beze l, as needed.
• Always store the recovery key/password in multiple locations. ver. Enabling the Trusted Platform Module he BIOS setup information for the specific pro cedure to er. • Always store copies of th e recovery key/password away from the ser • Do not save the recovery key/password on the encrypted hard drive.
So ft w ar e and conf igur atio n utilitie s ROM-Based Setup Utility guration util ity, performs a wide range of co nfiguration activities that may ude: • ying system information uide on the Documen.
NOTE: If the boot drive is not empty or has been written to in the past, ORC automatically configure the a rray. You must run ORCA to configure the array A does not settings.
6. Press the Enter key. 7. Press the Esc key to exit the current menu , or press the F10 ke y to exit RBSU. n on Lockstep memory, see the white paper on the HP website w1.hp.com/products/serv ers/technology/mem oryprotection.html For more informatio ( http://h18000.
Man ROM The ROMPaq utility enables you to upgrad e the system firmware (BIOS). To upgrade the firmware, insert skette into the diskette drive or ROMPaq USB Key into an available USB port and boot the versions of the ROMPaq utility are also available for updating the system firmware.
iLO Select Pack functionality is ac tivated with a simple license key, found on the back cover, through a web-based GUI or CLI. The Lights-Out Configuration Utility can script license key a ctivation on multiple For more information about LO100i featur es, see th e LO100i documentation on the Docum entation CD or hts-out LO100i processors.
Both P In warranty For more information, see the HP website ( http://www.hp.com/go/i nsightremotesupport H sight Remote Support solutions are availabl e at no additional cost to customers with a valid on HP technology, an HP Care Pack Se rvice or HP contractual support agreement.
NOTE: Enabling the RAID option in RBSU is only necessary for installation of the RAID d If this option is not enabled, the OS loads the standard ATA driver from the OS media. river. 2. During POST, press the F10 key to launch RBSU. If you fail to press F10 before POST, you will need onfiguration .
HP Integrated Lights-Out Virtual Floppy and CD-ROM drives LO10 l ts-Out User Guide on the HP website ( http://www.hp.com/servers/lights-out 0i Advanced provides diskette drive and CD-R OM drive functionality through the LO100i Virtua Floppy and CD-ROM features.
7. Use LO100 Virtual Floppy to access the P C diskette drive. hts-Out Remote Management User ort/TechSupport/Home.jsp For more information about Virtual Floppy, see the HP ProLiant Lig Guide on the HP website ( http://h20000.www2.hp.com/bizsu pp ). em (" Installing an operating system " on page 38 ).
6. Follow the remaining on-screen instruct ions to complete the installation. Linux or NetWare OS To install a supported Linux or NetWare OS when us ing the HP Embedded SATA RA ID controller, refer to the OS documentation.
T r oubles t h o o ing Pre-diagnostic steps WARNIN inform ti n before removing, replacing, reseating, or modifying o G: To avoid potential problems, ALWA YS read the warnings and cautionary on in the server documentatio a system c mponents. TA ides information for multi ple servers.
This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric sh ock, fire, or damage to the equipme not plug telephone nt, do or telecommunicat ions connectors into this receptacle. T i ndicates the presence of a hot su rface or hot component.
WARNING: To reduce the risk of personal injury or damage to the equipment: • 20. sistance to lift and stabi lize the chassis during installation or is unstable when not fastened to the rails. ting the server in a rack, remove the power supplies and any other odule to reduce the overall weight of the product.
5. Disconnect any peripheral devices not required for testing (any de vices not necessary to power up the server). Do not disconnect the printer if you want to use it to print error messages. trap, and software utilities, necessary to troubleshoot the problem.
• Components for option firmware updates available from the HP Support website ( http://www.hp.com/support ) hat ca mation, see " Subscriber's Choice (on page 35 ) etailed inform g fi DIMM handling guidelines HP offers a subscription service t n provide noti fication of firmware updates.
Online/activity Fault/UID LED LED (green) (amber/blue) Interpretation On, off, or flashing Alternating amber The drive has failed, or a pred ictiv and blue e failure alert has been received for this drive; it also has been selected by a pplication. management a On, off, or en selected by a plication.
• OS boot problems flowchart (on page 52 ) Serve ge 53 ) Start diagno the fol cess. m e • r fault indications flowchart (on pa sis flowchart Use lowing flowchart and table to start the diagnostic .
Item See 1 " Symptom information (on page 42 )" 2 " Loose connections (on page 43 )" 3 " Service notifications (on page 43 )" 4 The most recent version of a p articular server or option firmware is available on the HP website ( http://www.
Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 48.
NOTE: For the location of server LEDs and inform documentation. ation on their statuses, refer to the serv er Possible causes: • Improperly seated or faulty power supply • Loose or faulty power co.
POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the sy stem attempts to access the boot device.
Item See 1 Server maintenance and service guid e, located on the Easy Set-up CD, the support CD, or the HP websit e ( http://www.hp.com/products/servers/platforms ) 2 " Loose connections (on page.
OS boot problems flowchart Symptom: Server does not boot a pr eviously installed operating syst em. Possible causes: • Corrupted operating system • Hard drive subsystem problem Item See 1 "HP.
Item See 3 problems are occurring (on page 65 )" " General memory 4 • " Hardware problems (on page 55 )" cts/servers/platforms • Server maintenance and service guid e, located on the Easy Set-up CD, the support CD, or the HP website ( http://www.
NOTE: For the location of server LEDs and inform ation on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component • Unsuppo.
Hardware problems General hardware problems (on page 57 ) Syste uits and short circuits (on page 67 ) er i Printe u 69 ) Network controller problems (on page 72 ) Power problems (on page 56 ) Internal.
Powe Power s ur 1. to be sure it is on. If the server has a Power On/Standby button hat 2. Plug pow 3. Replace the power cord with a known functional power cord to be sure it is not faulty. n functional power strip to be sure it is not faulty. ve a qualified electrician check the line voltage to be sure it meets the required speci fications.
7. Check the UPS LEDs to be sure a battery or si te wiring problem has not occurred. See the UP documentation. S 9. was not caused by excessive heat, particularly if a recent air mperature for UPS batteries is 25°C ( 77°F). For approximately 8. If the UPS sleep mode is initiated, disable sleep mode for proper operation.
7. Be sure other components were not unseated a ccidentally during the installation of the new hardware component. Be sure all ne 8. cessary software updates, such as device drivers, ROM u pdates, and patches, are installed and current. For example, if you are us ing a Smart Array controller, you need the latest roller device driver.
3. Refer to the device documentation to be sure the device is properly installed. For example, a third- required to be installed on the primary PCI or PCI-X bus, ectively. Actio If the server works with the device removed and un installed, a problem exis ts with the device, the ort the device, or a c onflict exists with another device.
Data read from the drive is inconsistent, or drive cannot read data Clean the drive and media. c label has been applied to the su rface of the CD or DVD in use, remove the label D format is valid for the drive. For example, be sure you are not rting a DVD into a drive that only supports CDs.
Other errors are occurring Diskette drive problems ys on Action : 1. Be su 43 ) exist. 4. the diskette drive is cabled prop erly. Refer to the server documentation. A pr Actio fragm Disk e Action : 1. th 2. Che using and be sure you are using the correct diskette type.
DLT dri Actio uses. If the cleaning cartrid ge is near that ge, use a new cleaning tape to clean the drive. ve problems Server cannot write to tape n : • If the drive cleaning light is on, clean the drive.
Server cannot find the DLT drive plicate SCSI IDs in use and refer to the umentation of the DLT drive and the array co ntroller to be sure they are compatible. er has not been exceeded. Refer to the contr oller ity of the controller. s exist. Action : • Be sure a device conf lict does not exist.
Hard d 2. 3. cabled and terminated if necessary. 5. e failed components as indicated. 1. Be sure no power problems (on page 56 ) exist. ose connections (on page 43 ). 3. Be sure that the controller supports the hard drives being installed. ware. Actio 1.
Data is inaccessible Action : 1. Be sure the files are not corrupt. Run the repair util ity for the operating system. lity " on page 30 ). See the TPM replacement recovery proc edure in the e sure to follow the recovery procedur es in the se the amount of free space on the hard drive, if have a minimum of 15 percent free spa ce.
Memory count error exists Cause : The memory modules are not installed correctly. 1. pported by the server. See the server docum entation. d properly (" DIMM handling guidelines " on page 44 ). 5. d. 6. n Server fa Action : tation. 3. Serv Actio 1.
Process p 1. processor LEDs to identify if a PPM failure occu rred. For information on LEDs, refer to the server documentation. rted by the server and is installed properly.
• Be sure no loose connections (on page 43 ) exist in the rest of the server, particularly with the cables t connect to the system board. External device problems Video p Screen is blank for more th.
Video colors are wrong Action : • Be sure the 15-pin VGA cable is securely connected to the correct VGA port on the server and to the r and any KVM switch are compatible with the VGA outp ut of the server. rizontal lines are displayed e sure magnetic field interfer ence is not occurring.
o 7. port. Determine whether the keyboar d lights flash at POST or the NumLock LED illu minates. If not, change port connections. Mode No dia n 1. Be sure the cables are plugged in as specified in the modem documentation. rectly to the wall jack, and then test the line for a dial tone.
or Reconfigure the auto-answer option to respond in fewer rings than the answe ring machine. Modem does not connect to another modem Actio r extension before using it. 3. Be sure you are dialing the correct telephone number. Modem is Actio l times. If 3.
3. If this does not work, force a slower bau d rate (14400 baud) with the AT command . AT&Q6N0S37=11 You are n 2. Network c Networ Actio 1. Check the networ k controller LEDs to see if any stat uses indicate th e source of the problem. For LED 3. Be sure the network cable i s working by re placing it with a k nown functional cable.
Network controller stopped working wh en an expansion board was adde d uration, requiring reinstallation river for the malfunctioning controller in the opera ting system. c. Restart the server, and then reinstall the network driver. rrect drivers are insta lled.
A GPF is immediately identifiable by a blue screen wi th white text, and the text may c ontain information dentifies th that i e problem. P techn r an authorized reseller " on page 78 ). For more information about debugging tools or ( http: c/d evtools/debugging/default.
When to reconfigure or reload software r options have not resolved the problem, co nsider reconfigu ring the system. Before you take this p: current and the configuration is correct. bleshooting information you have colle cted to this point. efore you st art.
Errors o Action : Change settings to the original configuration. If more than one setting was changed, change the of the problem. Errors o n is installed for entries indicating why the software failed. • Check system settings to determine if they are the cause of the error.
Automatic backup A backup copy of the ROM image existin g on the target server is made in the ROM image back subdirectory: up ( http: CPQSYSTEMFWBACKUPSYSTEM For additional information, see the HP Online ROM Fl ash User Guide on the HP website //www.hp.
Upda g sight Diagnostics. To up 1. e ersion on the de vice. on available. 3. r, disable BitLocker™ before updating the firmware. g system documentation. 4. rted for the hardware configuration. 5. h ecking the firmware version. 6. server , enable BitLocker™ after the firmware update is operating system docum entation.
o If you have purchased a Care Pack (servi ce upgrade), call 1-80 0-633-3600. For more s, refer to the HP website ( http://www.hp.com/hps information about Care Pack ). • see the Contact HP worldwide (in English) webpage act.html In other locations, ( http://welcome.
o WinMSD (Msinfo32.exe on Microsoft ® Windows® 2000 systems) o Event logs o Dr. Watson log (drwtsn32.log) if a user mode application, such as the Insight Agents, is having • An u • If HP o V o L.
o /etc/modules.conf or etc/ conf.modules • If HP drivers are installed: o Version of the drivers used o /etc/lilo.conf or /etc/grub.conf o /etc/fstab o List of drivers • A list of each third-party.
Bat tery r eplacement If the server no longer automatically displays th e correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. pentoxide, or an alkaline battery pack.
R egulator y compliance noti ces Regulatory compliance identification numbers te ith all required approval markings and information. When requesting compliance umber is or mo del number of the product. on notice C) Rules and Regulation s has established Radio interf erence-free radio frequency sp ectrum.
energy and, if not installed and used in accordance with the instructions, may cause harmful int erference ommunications. However, th ere is no guarantee that interference will not occur in a particu lar n.
Canadian notice (Avis Canadien) erence-Causing Equipment de la classe A respecte tout es les exigences du Règl ement su r le matériel e-Causing Equipment ent sur le matériel brouilleur du Canada.
This sed of w equ for the recycling of waste electrical and electronic equipment. Th e separ ate collection and recycling of your waste equipment at the time of disposal will help to co nserve natural resources and ensure that it is recycled in a manner that protects human heal th and the environment.
Class B equipment Chinese notice Class A equipment Lase c is prod Product in co IEC 60 825-1. The product does not emit hazardous la ser Each laser product complies with 21 CFR 1040.
Batteries, battery packs, and accumulators should not be disposed of together with the general forward them to recycling or proper disposal, use the public collection system an authorized HP Partner, or their agents .
Elec tr o stati c disc har ge Prev tions. them from their containers. Grou discharge Seve r insta ostatic-sensitive parts: • Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet a portable field service kit with a folding static-dissipating work mat.
T ec hnical su pport HP contact information For the name of the nearest HP authorized reseller: • See the Contact HP worldwide (in English) webpage ( http://welcome.hp.com/country/us/en/wwcontact.html ). For HP technical support: In the United States, for contact options see the • Contact HP United States webpage ( http://welcome.
• Optional —Parts for which custom er self repair is op tional. T hese parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
Pour plus d'informations sur le pr ogramme CSR de HP, contactez vot re Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP ( http://www.hp.com/go/selfrepair ). R ipar a zi one da parte del c li ent e e te evono essere n ece ssariamente riparate dal cliente.
HI EIS NW Kund sind echnische Support Center auf epartner rika finden Sie auf der HP Website unter : Einige Teile sind nicht für Customer Self Repair au sgelegt. Um den Garantieanspruch des en zu erfüllen, muss das Tei l vo n einem HP Servicepartner ersetzt we rden.
el caso de todas sustituciones que lle ve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y es cogerá la empresa de transporte que se utilice para dicho servicio.
• Obrigatória – Peças cujo repa ro feito pelo cliente é obri gatório. Se desejar que a peças, serão cobradas as de spesas de transporte e mão-de-obra do serviço. • Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.
Technical support 96.
Technical support 97.
A c r o s n y ms and abbr e v i ation ACPI Advanced Configuratio n and Power Interface uration Utility hone Consultative Committee ment ctronics hnical Commission IRQ interrupt request ISP Internet se.
KVM ard, video, and mouse LO100 HP Lights-Out 100 Remote Management processors NEMA l Electrical Manufac turers Association e Protection Association NIC network interfac e controller peripheral compon.
RAID of inexpensive (or independent) dis p Utility SCSI small computer system inte rface re diskette rotocol/Internet Protocol TMRA d ambient operating temperature TPM platform module ninterruptible p.
A access panel 6 application software problems 75 AT commands 70, 71 S) 31, 33 ing when low 57 87 t System) 31, 33 6 les 16, 43, 84 les, VGA 69 83 ures 11 odes 31 72 , 70 0 ) 90 data 5 84 DLT driv.
Index 102 H hard drive LED cable 16 hard drive LEDs 44 hard drive problems, diagnosing 64 hard drive, failure of 64 hard drives 16, 44, 64 hard drives, determining status of 44 hardware options 13.
Index 103 pre-diagnostic steps 40 printer problems 69 printers 69 problem diagnosis 40 processor failure LEDs 67 Processor Power Module (PPM) 66, 67 processor problems 67 processors 13, 67 R rack .
Een belangrijk punt na aankoop van elk apparaat HP (Hewlett-Packard) ML100 (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen HP (Hewlett-Packard) ML100 heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens HP (Hewlett-Packard) ML100 vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding HP (Hewlett-Packard) ML100 leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over HP (Hewlett-Packard) ML100 krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van HP (Hewlett-Packard) ML100 bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de HP (Hewlett-Packard) ML100 kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met HP (Hewlett-Packard) ML100 . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
