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555-23 0-723 Comcod e 108596 560 Issue 6 Decemb er 1999 GuestW orks ® and DEFINITY ® Enterprise Communications Server Release 8 Hospitality Operatio ns.
Cop yri ght 1999, Lu ce nt T echnologi es All Rights Reserved Prin ted in U.S .A . Not ic e Every effort was mad e to ensu re th at the information in thi s book was complet e and acc ura te at th e ti me of pr inti ng. However , infor matio n is subject to ch ange.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Contents iii Conten ts Contents iii Hospita lity Operati ons 1 ■ About T his Docu ment 1 Purpose 1.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Contents iv Automatic Selection of DID Numbers for Guest R ooms 53 ■ Voice Mes sagi ng Op erati on.
Hospi tality Opera tions 1 Abo ut This Doc ument GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hosp italit y Operati ons About This Do cument This.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 2 About This Docu ment Organizati on This docu ment is or ganiz ed under th.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 3 About This Docu ment ■ Field na mes shown o n the admini strati on scre.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 4 About This Docu ment ■ The fol lowing ta ble lis ts the features de scribed in this document. Ask your admi nistr ator fo r thes e cod es and w rite t hem d o wn in this ta b le.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 5 Hospital ity Servic es Over view Hospitality Ser vi ces Overview Keeping .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 6 Hospital ity Servic es Over view Hospital ity is t he abili ty to act ivate Do Not Disturb a nd the ass urance th at the featur e will tu rn of f at the predeterm ined time.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 7 Hospital ity Servic es Over view Messaging Services Hospital ity is a mes.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 8 Guest Op erat ion s Guest Op er ations Guests c an schedul e wakeup calls.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 9 Guest Op erat ion s Add Y our W akeup Call Access t o the Automat ic W akeup feature may b e from a butto n on the gues t telepho ne or by usi ng a feat ure acces s code.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 10 Guest Op erat ions Change or Delete Y our Wakeup Call 1. Pick up the ha ndset of your tel ephone and press the wakeup button, or enter the Automat ic W akeup Call fe ature ac cess code _ ____.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 11 Guest Op erat ions 4. If you wi sh to have a second wake up call, pick up the hands et of your telepho ne and pres s the wakeup button, or ent er the Aut omatic W akeup Call fe ature acc ess code __ ___.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 12 Guest Op erat ions Do Not Disturb If your switch is equipped wi th the Spee ch Synthes izer cir cuit pack , guests ca n enter t heir own Do Not Disturb requests.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 13 Guest Op erat ions 2. If you want to cha nge the t ime your Do Not Dis turb period ends, pres s the 2 button. ■ Y ou will n ow go through the origi nal proc edure for ent ering th e time .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 14 Guest Op erat ions Retrieving Messages Usua lly , guests w ill re trie v.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 15 Guest Op erat ions If no key s are pre ssed, the c urrent mes sage i s saved (i f the sys tem is administ ered to s ave old mess ages) and t he new one i s played.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 16 Guest Op erat ions If no key s are pre ssed, the c urrent mes sage i s saved (i f the sys tem is administ ered to s ave old mess ages) and t he new one i s played.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 17 Guest Op erat ions Recording a Personal Greeti ng NOTE: T o use this feature, the Lucent I NTUITY Lodging s ystem must have s oftware Release 1.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 18 Guest Op erat ions Changing Y our Password At check- in, you were assig ned a 4-digit password t o use when r etrievi ng your messages while a way from your room.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 19 Guest Op erat ions Dial by Name If you c an’ t remember at which room you r asso ciate is staying, you can use the Dial by Na me featu re to pla ce a call .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 20 Front De sk Oper ations Front Desk Operations Almost al l operati ons th.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 21 Front De sk Oper ations When the att endant console is in th e day mode .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 22 Front De sk Oper ations Check-In When a gu est checks in and is assigned a room, the r oom’ s status chan ges to occupied , and th e room’ s telephon e control led rest riction changes to No Rest rictio n.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 23 Front De sk Oper ations Check-Out When a gu est checks out, the r oom’ s status changes to vacant and the r oom’ s telepho ne control led restr iction ch anges to Out ward Restric tion.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 24 Front De sk Oper ations Suite Check-in Suite Che ck-in all ows you to h .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 25 Front De sk Oper ations Automatic W akeup W akeup calls ca n be activ ated by guests fr om their o wn rooms or fr om the fron t desk usi ng the att endant con sole or a backup teleph one.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 26 Front De sk Oper ations ■ Customize d announcement s record ed on the Audi chron recordin g device which del ivers sa les pitc hes for va rious hot el functi ons with t he wakeup call.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 27 Front De sk Oper ations User Operati on W akeup requests can be ent ered, chang ed, and cance led from the c onsole or backup te lephon e.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 28 Front De sk Oper ations 4. Press t he 2 butt on for an a .m. wakeup cal l, or press t he 7 button for a p. m. wakeup call. ■ The foll owing displ ays: 5.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 29 Front De sk Oper ations Dual W ak eup T o add or cha nge a wak eup call when t he Dual W akeup feature is enabl ed, perfor m the fol lowing: 1.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 30 Front De sk Oper ations 6.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 31 Front De sk Oper ations 1 1. Press the # button to conf irm the wakeup reque st. ■ One of the followin g displays : This ind icates t hat th e wakeup proc edure was s uccess ful.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 32 Front De sk Oper ations 3. Enter t he wakeup time in th e 4-digit hh:mm for mat (hour: minute ). ■ If you en tered a t ime betw een 13:00 a nd 00:59, the followin g display s: Go on to Step 5.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 33 Front De sk Oper ations 9. Press t he # button to confi rm the wak eup reques t. ■ One of the followin g displays : This ind icates t hat th e wakeup proc edure was s uccess ful.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 34 Front De sk Oper ations 3. Enter t he wakeup time in th e 4-digit hh:mm for mat (hour: minute ). ■ If you en tered a t ime betw een 13:00 a nd 00:59, the followin g display s: Go on to Step 5.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 35 Front De sk Oper ations 9. Press t he # button to confi rm the wak eup reques t. ■ One of the foll owing displays : This ind icates t hat th e wakeup proc edure was s uccess ful.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 36 Front De sk Oper ations Canceling W akeu p Calls Once a wakeu p call has been deli vered suc cessfull y , the reques t is canc eled automa tically .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 37 Front De sk Oper ations Failed W akeup Notification A wakeu p cal l rings 6 times at a guest’ s tele phone.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 38 Front De sk Oper ations Controlled Restri ctions The Contro lled Rest riction s featur e allows yo u to act ivate di ff erent typ es of calli ng restri ctions o n guest roo m telep hones.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 39 Front De sk Oper ations When a guest trie s to make a call f rom a stat .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 40 Front De sk Oper ations 3. After he aring the second dial ton e, enter t he room numb er . ■ A confir mation tone indicat es that t he restr iction was ac tivated .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 41 Front De sk Oper ations Activate Contr oll ed Restriction for a Group of.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 42 Front De sk Oper ations Cancel Controll ed Restriction for a Group of Rooms T o deact ivate a controll ed rest riction for a gr oup of rooms , perform t he follo wing: 1.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 43 Front De sk Oper ations Do Not Disturb The D o Not D istur b fe at ure pe rmit s hot e l gues ts to r eques t th at call s dire cted t o the room b e blocked f or a prede termined peri od of time .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 44 Front De sk Oper ations Activate Do Not Disturb for One Room NOTE: Do Not Disturb canno t be acti vated usi ng the PC cons ole.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 45 Front De sk Oper ations 5. Press t he # button t o confir m the Do Not Dis turb requ est. ■ One of the followin g displays : This ind icates t hat the Do No t Dist urb procedu re was succ essful.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 46 Front De sk Oper ations Activate Do Not Disturb f or a Group of Rooms A .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 47 Front De sk Oper ations 5. Press t he # button t o confir m the Do Not Dis turb requ est. ■ One of the followin g displays : This ind icates t hat the Do No t Dist urb procedu re was succ essful.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 48 Front De sk Oper ations Message W ai ting Notificati on Y ou can not ify a gue st that a message is waiting by turning o n the mes sage waiting lamp on the guest ’ s teleph one.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 49 Front De sk Oper ations PMS Alarms Y ou may have a PMS AL ARM button assi gned to you r attenda nt consol es and back up telepho nes.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 50 Front De sk Oper ations Maid Status, Housekeeping Status, and Room Occupancy The Maid Status/Ho usekeeping Status f eature r ecords the status f or up to s ix housekee ping cod es.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 51 Front De sk Oper ations User Operati on The user operatio n for up dating and viewing hou sekeeping status us ing the PMS is give n in the PMS doc umentation.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 52 Front De sk Oper ations Recorded Announcements The Record ed Announc ements featur e allows y ou to crea te severa l diff erent recorde d announ cements for wakeup calls and Call V ectori ng proce dures.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 53 Front De sk Oper ations The Announce ments ci rcuit pa ck has the follow.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 54 Front De sk Oper ations Automatic select ion of DID numbers for a guest .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 55 Voice M essagin g Operatio ns V oice Messaging O perations T o assist your guest s when they wa nt to ret rieve t heir voic e messages, there are a few proce dures tha t you will do regula rly .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 56 Voice M essagin g Operatio ns Connecting Guests to the V oice Messaging .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 57 Voice M essagin g Operatio ns T o connec t guests to the voi ce messagi ng system who c all usin g a rotar y-dial telepho ne, perfor m the foll owing: 1.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 58 Voice M essagin g Operatio ns Restoring a Deleted V oice Message Deleted voice messa ges are st ored unti l midnight of the da y they were deleted.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 59 Voice M essagin g Operatio ns 7.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 60 Voice M essagin g Operatio ns 5. E nter th e mess age re tr ieval num ber . ■ Y ou hear a ringb ack tone. ■ The displ ay shows th e number y ou are cal ling.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 61 Call Ac countin g Operatio ns Call Accounting Operations This sec tion g.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 62 Call Ac countin g Operatio ns 12. Press t he 5 butto n to se lect th e Ch ronol ogic al (CH R ON O ) repo rt. 13. Press t he 3 button t o select the Confi g option.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 63 Call Ac countin g Operatio ns 9. While the report i s running, press the C button t o clear t he accumu lative repor t. 10.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 64 Call Ac countin g Operatio ns 6. Press t he C b utton to e nter a st ar t d ate an d an end d at e. Use th e MMDDYY form at.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 65 Call Ac countin g Operatio ns Deleting Call Records T o save on spa ce and to re duce co nfu sion o ver ol d i nf ormat ion, y ou s houl d d elete old cal l records on a regul ar basis.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 66 House ke epi ng Staff Opera t ion s Housekeeping Staff Operations Housek.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 67 House ke epi ng Staff Opera t ion s Status Codes Although t he houseke e.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 68 House ke epi ng Staff Opera t ion s 3. As you rea ch dif ferent steps in cleaning the room, upda te th e status by repeat ing steps 1 and 2.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 69 Reports Reports This sec tion g ives exampl es of admini strati on report s you can di splay on t he administ rati on ter minal or print on the Log Print er or the Jou rnal/ Schedul e Prin ter .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 70 Reports list pms-down PROPERTY MANAGEMENT SYSTEM ACTIVITY Extension Event Reason Date/Time 2900 from room, code 1 active - nopms 18/20:10 PM 3100 from sta.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 71 Reports list wakeup requests WAKEUP REQUESTS Extension Time Annc Daily V.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 72 Reports Any of the se rep orts can b e printed , either on an SA T printer or on the sys tem print er . T o prin t on th e SA T prin ter , a dd th e pr command after t he re port command string .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 73 Reports Prin ter Re ports Printe r reports keep tra ck of several hospital ity even ts. This is do ne to tra ck patter ns of ser vice problems a nd to keep track of r oom status .
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 74 Reports The fo llowing i s an example of a journ al print er repor t: Th.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 75 Reports The fo llowing t able summari zes which pr inter t ypes repor t which st atus even ts.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 76 Guest Operation s Artwork Guest Operations Artwork The fo llowing pa ges contai n artwork masters t hat you can use to create “t ent cards” for your gu est ro oms.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 77 Guest Operation s Artwork.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 78 Guest Operation s Artwork.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 79 Guest Operation s Artwork.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 80 Guest Operation s Artwork.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 81 Guest Operation s Artwork.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Hospi tality Opera tions 82 Guest Operation s Artwork.
Index IN-83 GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 IN Index Numerics 6408 tel ep hones , 20 6424 tel ep hones , 20 8410D telep hones , 20 8.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Index IN-84 D d eleting c all rec ord s , 65 de t a i l r e po r t s , 63 d ial b y name , 19 Do Not.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Index IN-85 L languag e op tions , 7 log p r inte rs , 73 M maid stat us , 50 messag e b uffer for p.
GuestWorks a nd DEFINITY ECS Relea se 8 Hospitality O perations 555-230-72 3 Issue 6 Dece mber 1999 Index IN-86 R rec ord ed announ c ements , 52 rec ord ing p ersonal g reeting s , 17 rep orts , 69 c.
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