Gebruiksaanwijzing /service van het product Communications System van de fabrikant Lucent Technologies
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MERLIN ® PIus COMMUNICATIONS SYSTEM Release 2 User’s Guide Lucent Technologies Bell Labs Innovations 999-500-148 Issue 1 August 1988.
© 1988 AT&T 999-500-148 All Rights Reserved Issue 1 Printed in U.S.A. August 1988 NOTICE The information in this document is subject to change without notice. Lucent Technologies assumes no responsibility for any errors that may appear in this document.
Introduction 2 Programming Ringing Options 3 Features on a BIS-34D Voice Terminal with Display 4 Placing Outside Calls 6 Answering Your Calls 10 Handling Calls with the Hold and Transfer Features Plac.
About This Guide This guide shows how to use various features of your MERLIN Plus system voice terminal, The MERLIN Plus System Manual provides complete system features and equipment.
Decide if incoming calls should ring at your voice terminal, how the ring should sound, and how loud it should be. Ringing Options You can set your voice terminal so that incoming calls ring right away, after a delay of two rings, or not at all. Use the delayed ring option if you answer calls for someone else when they’re not available.
6 7 8 5 4 3 9 2 1 10 11 12 14 13.
1 2 3 4 5 6 7 8 Adjust the ringer volume of your voice terminal’s speaker with the volume control. Use the dial pad to place calls. In programming mode, use it to enter codes and data. Use Conference, Drop, Transfer, and Hold for efficient call handling.
You can assign telephone numbers to buttons or codes for quick dialing of outside calls. Using a special password, you can also use company lines to make outside calls from a remote location. Outside Auto Dial You can program telephone numbers onto buttons for one-touch dialing.
System Speed Dial Your administrator may assign System Speed Dial codes To place a call: #60 through #89 and #900 through #999 to telephone 1 If you have a button programmed with this code, numbers that people in your system call often, such as touch the button.
Saved Number Dial You can program a button to redial a telephone number that you've saved. To Program: Label a button and follow these steps: To use Saved Number Dial: 1 Before disconnecting, touch Saved Number. 2 To redial the call, touch Saved Number.
Remote Line Access (RLA) When the system is in the RLA mode you can call in To use RLA: from a remote location and enter a password to gain 1 access to one of To program: Label a button steps: the system’s outside lines.
You can answer your calls at your voice terminal or at another voice terminal. Answering Calls at Your Voice Terminal You can answer outside calls by activating the speakerphone or picking up the handset. To answer a call: 1 Touch Speakerphone or lift your handset.
Forwarding Calls You can use the Call Forwarding (CF) feature to have all To activate Call Forwarding: calls that come into designated lines forwarded to 1 Touch CF/DXD until only another number. Call Forwarding can be activated from any voice terminal with a CF/DXD button.
Automatic Answering of Calls You can use System Answer to answer calls automatically and place them on hold until someone is available to handle them. System Answer can only be activated from either the attendant console or the alternate attendant console.
Using Call Pickup You can use Call Pickup to answer a call coming into To use a general Call Pickup Button: someone else’s voice terminal. There are two ways to 1 Touch Speakerphone or lift your handset. pick up calls ringing on another voice terminal: You can 2 Touch Call Pickup.
You use fixed buttons on your voice terminal to put calls on hold and transfer them to other people. Putting Calls on HoId After you put a call on hold, you can hang up your To put a call on hold, then retrieve it: handset or touch a line button to take another call.
Transferring Calls You use a fixed button on your voice terminal to transfer To transfer a call: outside calls to other voice terminals. If the person to 1 Touch Transfer. whom you transfer the call doesn’t answer within a 2 Touch the Auto Intercom button or dial the intercom preset number of rings, the call rings at your voice terminal again.
To place an intercom call: dialing his or her intercom number or by touching a button you’ve programmed with that number. You can call anyone in the MERLIN Plus system by 1 Touch Intercom.
You can set up a conference call that includes up to two To set up a conference call: people in the MERLIN Plus system, two people-from 1 To set up a call when one of the people is already on outside the system, and yourself. People connected to the line, touch Conference.
Using the Speakerphone If you have a speakerphone, you can dial and conduct a To turn the speakerphone on or off: call without lifting your handset. You can activate the 1 Touch Speakerphone. speakerphone before you place the call or at any time during the call.
features on buttons with lights. Program privacy Privacy The Privacy feature lines from bridging To program: prevents people who share your To turn Privacy on: onto your conversation.
With the Page features, you can make announcements to people through your voice terminal. Group Page If your administrator has set up paging groups, you can make announcements to members of a particular group, Ask your administrator for the group codes.
If the system administrator has assigned one of three voice terminal templates to your voice terminal, you already have special features programmed onto buttons, The special features for each template are shown on the following pages. Refer to the Merlin Plus System Manual for information on how to use these features.
Dialer Template 34-Button 22-Button 10-Button ❑ ❑ Line D ❑ ❑ Line H ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ Line C ❑ ❑ Line G ❑ ❑ ❑ ❑ Line F ❑ ❑ ❑ ❑ Line B Line A Intercom .
Feature Template 34-Button 22-Button 10-Button Assign to Intercom Number(s): ❑ ❑ Line D ❑ ❑ Line H ❑ ❑ DND ❑ ❑ ROVRD ❑ ❑ Line C ❑ ❑ Line G ❑ ❑ Privacy ❑ ❑ ❑ ❑ Line .
Receptionist/Secretary Template 34-Button 22-Button 10-Button Assign to Intercom Number(s): ❑ ❑ Line D ❑ ❑ Line H ❑ ❑ Al19 ❑ ❑ Al29 ❑ ❑ Line C ❑ ❑ Line G ❑ ❑ Al18 ❑ ❑ A.
Een belangrijk punt na aankoop van elk apparaat Lucent Technologies Communications System (of zelfs voordat je het koopt) is om de handleiding te lezen. Dit moeten wij doen vanwege een paar simpele redenen:
Als u nog geen Lucent Technologies Communications System heb gekocht dan nu is een goed moment om kennis te maken met de basisgegevens van het product. Eerst kijk dan naar de eerste pagina\'s van de handleiding, die je hierboven vindt. Je moet daar de belangrijkste technische gegevens Lucent Technologies Communications System vinden. Op dit manier kan je controleren of het apparaat aan jouw behoeften voldoet. Op de volgende pagina's van de handleiding Lucent Technologies Communications System leer je over alle kenmerken van het product en krijg je informatie over de werking. De informatie die je over Lucent Technologies Communications System krijgt, zal je zeker helpen om een besluit over de aankoop te nemen.
In een situatie waarin je al een beziter van Lucent Technologies Communications System bent, maar toch heb je de instructies niet gelezen, moet je het doen voor de hierboven beschreven redenen. Je zult dan weten of je goed de alle beschikbare functies heb gebruikt, en of je fouten heb gemaakt die het leven van de Lucent Technologies Communications System kunnen verkorten.
Maar de belangrijkste taak van de handleiding is om de gebruiker bij het oplossen van problemen te helpen met Lucent Technologies Communications System . Bijna altijd, zal je daar het vinden Troubleshooting met de meest voorkomende storingen en defecten #MANUAl# samen met de instructies over hun opplosinge. Zelfs als je zelf niet kan om het probleem op te lossen, zal de instructie je de weg wijzen naar verdere andere procedure, bijv. door contact met de klantenservice of het dichtstbijzijnde servicecentrum.
